2. Incident Number: DR

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1 1. Incident : DR DR SOUTH CAROLINA 10/15 FLOODING Incident Action Plan IAP 07 08:00 p.m. 2015/10/09 07:59 p.m. 2015/10/10 Documents Included: Y/N Documents Included: Y/N Incident Briefing Y Work Sites Y Incident Objectives Y Safety Message Y Contact Roster Y Incident Open Action Tracker N Incident Organization Chart Y Daily Schedule Y Incident Map Y Appendix A Job Director s Letter Y Work Assignment Y Deputy Approved By: DRO Director Prepared By Deputy DCS JT OPS Incident Action Plan V Owner: Disaster Cycle Services Page 1 of 19

2 1. Incident : Incident Summary (ARC ICS 201) Administrative Notes: All times Eastern - For each IAP, new items will be in red font At 6:30pm 10/01/2015, Governor Haley declared a state of emergency for South Carolina for impending heavy rainfall throughout the state from a low front system coming moving east as well as Hurricane Joaquin effects from off shore. Heaviest rain during the event occurred in coastal counties, specifically between Charleston and Horry, with some areas receiving up to 11 inches. Upstate South Carolina also reported between 3 and 4 inches of rainfall. State Red Cross leadership has convened in Columbia to commence a regional operation. Local and national news has descended on South Carolina, referring to this as a 1000-year storm. 10/5/15 Weather across South Carolina is improving, generally, the rain is ending this evening, rivers are expected to crest, then start to fall over the next day or two. Unexpected events are still possible, as evidenced by the dam failure in Columbia this afternoon. Shelters in both districts are still open, with populations generally constant. 10/6/15 Weather has improved. Next chance of rain is Friday, limited to light showers. High pressure area bringing more rain-free days. Flooding continues to be major concern, as northern and western rivers continue to move inland water towards the sea. The area bounded by Columbia, Myrtle Beach and Charleston seem to be at the greatest risk. We continue to support clients with sheltering, and are progressing with DA, starting up Bulk Distribution and recovery planning. 10/7/15 Weather is sunny and warm. Elevated river stages continue along the upper Congaree River in the wake of the major rain event which took place Friday through Monday. 32 counties affected. SCDOT and FHWA damage assessments have begun in upstate, will progress to midlands and coastal regions as soon as safe access for volunteers is possible. Two districts are in operation (See District Map). 24 open shelters housing 300+ residents, feeding and bulk distribution activities continue in both districts. 11 Counties officially declared eligible for Individual Assistance by FEMA; Sumter, Berkeley, Clarendon, Charleston, Dorchester, Georgetown, Horry, Lexington, Orangeburg, Richland, Williamsburg. Additional 5 counties anticipated to be declared; Calhoun, Darlington, Florence, Kershaw, Lee. 10/8/15 22 Shelters opened between two districts, 11 in each. Over 500 overnight stays. Feeding shelter residents and Bulk Distribution continues. Southern Baptist kitchen opening in District 1. Weather is stabilizing with expected rains over the weekend. Rivers are being closely monitored including the North Fork of Edisto River at Orangeburg, Wacamaw River at Conway, Lynches River at Effingham, Edisto River at Givhans Ferry, and Black River at Kingstree as water flows towards the coast. Partnerships with local church leadership, NAACP and EBV s continue as we implement a bulk distribution and other tasks. Owner: Disaster Cycle Services Page 2 of 19

3 1. Incident : 10/9/15 FEMA added three additional counties to the IA Declaration: Bamberg, Colleton, and Greenwood bringing the total IA declared counties to 19 with a likelihood of an additional 3 counties to be added. River flooding continues moving towards coastal areas in District 2 with 5 rivers closely monitored. Sheltering continues in D1 with projection of ramping down as clients are able to return home. District 2 is ramping up operations with anticipated flooding. Feeding and Bulk operations are increasing in quantity, reach and frequency in both districts. 884 homes without power according to FEMA. Sumpter and Richland counties on boil order. RCCO INTENT Safety of our responders is our first priority! We will stay focused on meeting client s basic needs, (food, water, shelter and medical/mental health care) by continuing our sheltering and bulk distribution operations. We will ensure we have the appropriate number of shelters and staff/supplies to meet the current need and be prepared to respond to unexpected events. We are implementing bulk distribution as safety allows. Service Delivery Planning will continue and we will begin to focus on Recovery planning. Reporting and cost control remain of critical importance to allow effective management of the operation. 72 hour projection 1. WE are both moving out of evacuation phase (D1) and into evacuation phase (D2). This is reflected in our activities 2. Situational Awareness and readiness in monitoring river levels 3. Sheltering rising in D2 and lowering in D1. Feeding and Bulk increasing in all areas Incident Objectives Incident Priorities 1. Care of staff and volunteers working to support the clients 2. Shelter and feeding care of those impacted by the storm 3. Disaster Assessment of impacted areas 4. Situational Awareness and Readiness monitoring developing areas 5. Developing long term vision for recovery services and client support 6. Support district Bulk Distribution operations 7. Community Partnerships engage community in response and recovery 8. Engage community in response and recover through External Relations, PA & Fundraising Owner: Disaster Cycle Services Page 3 of 19

4 1. Incident : Incident Objectives 1. Care of staff and volunteers working to support the clients 1.1 Staff Wellness /7 line 1.3 Supervisors continuing to monitor staff regarding self-care 1.4 Ensure everyone is getting down time and a day off 2. Conduct Sheltering & Feeding operations in the following Locations 2.1 District Oaks Complex (Lexington County) AC Flora High School (Richland County) Lower Richland High School (Richland County) Grace Community Church (Greenwood County) Lake City High School (Florence County) Scott s Branch High School (Clarendon County) St. Andrews Middle School (Sumter County) Bernie Hope Center (Sumter County) Southern Baptist Kitchen (Richland) Riverland Hill Baptist Church 2.2 District Al Cannon Detention Center Work Camp Facility (Charleston County) C.C. Blaney Elementary School (Charleson County) Andrews High School (Georgetown County) Beach Church (Horry County) Risen Christ Lutheran Church (Horry County) Hemingway High School (Williamsburg County) Kingstree Senior High School (Williamsburg County) Moncks Corner UMC (Williamsburg County) JB Beck Rec Center (Georgetown County) Shelters on standby as flooding anticipated 3 Conduct Disaster Assessment in following counties/cities: Utilize FEMA IA information Maps 3.1 District Florence County Active Richland County Active Sumpter County Active On Deck Calhoun County Clarendon County Darlington County Kershaw County Lexington County Lee County Orangeburg County Greenwood County Bamberg County Owner: Disaster Cycle Services Page 4 of 19

5 1. Incident : 3.2 District Horry County Active Charleston County Active On Deck Berkeley County Dorchester County Georgetown County Williamsburg County Colleton County 4 Conduct Bulk Distribution in following fixed sites: 4.1 District 1 Fixed: Johnsonville First Baptist (Florence County) Florence Service Center, Chapter location (Florence County) Orangeburg County Government Building (Orangeburg County) Eutawville Town Hall (Orangeburg County) Sumter United Ministries (Sumter County) Lugoff Fire Department (Kershaw County) 4.2 District 1 Mobile: Florence County Orangeburg County Sumter County 4.3 District 2 Mobile Hot Shots 5 Situational Awareness and Readiness District 1 & Monitor river levels and impending weather developments 5.2 Prepare shelters for potential impact 5.3 Evaluate present locations for flood potential 6 Develop and utilize Community Partnerships 6.1 Save the Children 6.2 NAACP 6.3 Islamic Relief 6.4 Develop Local resource list 6.5 Working with functional needs partners 6.6 AME Church 6.7 National Baptists 6.8 Portlight Strategies 6.9 AmeriCorps 6.10 FEMA Corps 6.11 Grassroots Partnerships as needed Owner: Disaster Cycle Services Page 5 of 19

6 1. Incident : 7 Conduct ER, Government Operations, Fundraising and PA 7.1 Staffing of EOCs 7.2 Conducting interviews in local media 7.3 Telethons 7.4 Updating Social Media 8 Recovery Services Remote Call Center 8.2 Development of Long Term Recovery Plan 8.3 Client Casework and Financial Assistance 8.4 Support DRC s in Declared Counties 8.5 MARC s (Multi-Agency Resource Centers) Weather Forecast District 1 Tonight A chance of showers and thunderstorms, then showers likely and possibly a thunderstorm after 2am. Mostly cloudy, with a low around 66. Calm wind becoming southwest around 5 mph after midnight. Chance of precipitation is 60%. New rainfall amounts of less than a tenth of an inch, except higher amounts possible in thunderstorms. Saturday Showers and possibly a thunderstorm. High near 70. North wind 3 to 6 mph. Chance of precipitation is 90%. New rainfall amounts between a quarter and half of an inch possible. Saturday Night Showers likely, mainly before 8pm. Cloudy, with a low around 54. North wind 7 to 9 mph. Chance of precipitation is 60%. New precipitation amounts between a tenth and quarter of an inch possible. District 2 Tonight A chance of showers, mainly after 4am. Mostly cloudy, with a low around 69. South wind 3 to 7 mph. Chance of precipitation is 30%. Saturday Showers and thunderstorms likely, then showers and possibly a thunderstorm after 2pm. High near 76. West wind around 6 mph. Chance of precipitation is 80%. New rainfall amounts between a quarter and half of an inch possible. Saturday Night A chance of showers, mainly before 2am. Mostly cloudy, with a low around 60. North wind 7 to 11 mph. Chance of precipitation is 40%. General Safety Be careful working around flooded areas. Wildlife and pets may have been displaced by flooding Travel in pairs whenever possible Make sure your supervisor(s) know(s) where you are and contact him/her if you have plan changes Report to your supervisor or designee at the end of your shift Report hazardous conditions to county emergency communications officers (9-1-1) Stay hydrated Turn around, don t drown. Don t enter into flood waters Owner: Disaster Cycle Services Page 6 of 19

7 1. Incident : Contact Roster DRO HQ Operations Management Phone (@redcross.org) RCCO DRO Director Deputy Dir Ops/Plans Deputy Dir Logs/ER AD Recovery AD Operations Deputy Operations AD Logistics AD External Relations AD Finance Operations Group Asst to AD Ops Bulk Distribution District 1 Director District 2 Director Health Services Mental Health Staff Wellness Logistics Group Logistics NFO Staffing DST EBV IKD Planning Group Situational Awareness Info Dissemination Damage Assessment FSI External Relations Group Public Affairs Fundraising Gov Ops CPS Recovery Group Deputy AD DRO Casework Mgr Call Center Liason External Relations Owner: Disaster Cycle Services Page 7 of 19

8 1. Incident : Contact Roster District 1 Operations Management Phone (@redcross.org) District 1 Director Deputy Director Site Director 1 Site Director 2 Site Director 3 Site Director 4 Site Director 5 Operations Group Mass Care Generalist Feeding Sheltering Bulk Distribution ERV Health Services Mental Health Client Casework Logistics Group Logistics Staffing Planning Group Plans Deputy Damage Assessment External Relations Group Finance Group Finance Lead Owner: Disaster Cycle Services Page 8 of 19

9 1. Incident : Incident Organization Chart Owner: Disaster Cycle Services Page 9 of 19

10 1. Incident : DR District 1 Org Chart Dotted lines report to their groups at headquarters Prepared By Deputy DCS JT OPS Incident Action Plan V Owner: Disaster Cycle Services Page 10 of 19

11 1. Incident : District 2 Org Chart District Director Chris Young Deputy Director Eric Crump DeputyDirector Armando Falcon Site Director David Garrison Staff/Logistics Shamim Jiwakassam Finance Gloria Reynolds External Relations Ann Volman Info & Planning Stephanie DeLorenzo Sheltering Rebecca Shelton Mass Care Lead Noel Gniady Public Affairs Jennifer Heisler ID/SA Jim Strohm DHS John Decker DMH Bob Collin Bulk Distrib. Don Barker Feeding Owner: Disaster Cycle Services Page 11 of 19

12 1. Incident : District Map (ARC) Owner: Disaster Cycle Services Page 12 of 19

13 1. Incident : Incident Map (FEMA) Owner: Disaster Cycle Services Page 13 of 19

14 Site Address City, State, Zip County Client Shelter Service Delivery Site MARC Evacuation Center Respite Center Reception Center Family Assistance Center Emergency Aid Station Integrated Care Teams Bulk Distribution Fixed Feeding Warehouse=WH or DFSC Kitchen (Write ARC or SB) DRO (Write HQ or D= District) Staff Housing (S=Shelter/H=Hotel) Chapter Facility Staging (HQ or ERV) Hours Person in Charge Contact Information 1. Incident : Work Sites (Revised , LJC) Client to ARC ARC to Client Support Facility DR HQ DR Warehouse Central SC Chapter [District 1 HQ] Carolina Low Country Chapter [District 2 HQ] District 2 Site Office Scott s Branch H.S. [ ARC Managed] 533 Clemson Rd., Columbia, SC 501 Clemson Rd., Columbia, SC 2751 Bull Street, Columbia, SC City Hall Lane, N. Charleston, SC Pampas Dr., Myrtle Beach, SC Alex Harvin Hwy., Sumerton, SC Richland Richland Richland Charleston [District 2] Horry [District 2] Clarendon WH HQ D D D Owner: Disaster Cycle Services Page 14 of 19

15 Johnsonville First Baptist 1. Incident : Florence Service Center Town Hall Orangeburg Eutawville Town Hall Sumter United Ministries Lexington Leisure Centre [ARC Supported] Bethune Bowman High School [ ARC Managed] Bernie Hope Center[ARC Managed] Saint Marks AME Church [ARC Supported] St. Andrews M.S. [ARC Managed] Lower Richland H.S. [Partner] 7 Oaks Complex [ARC Supported] 145 N. Georgetown Hwy., Florence, SC West Lucas, Florence, SC Old State Road, Holly Hill, SC 220 Porcher Avenue, Eutawville, SC S. Artillery Drive, Sumter, SC Park Road, Lexington, SC Charlestown Hwy., Rowesville, SC Florence Florence Orangeburg Orangeburg Sumter Lexington Orangeburg 201 S. Purdy Sumter St., Sumter, SC Lynchbury River Sumter St., Olanta, SC Bluefield Rd., Columbia, SC Lower Richland Blvd., Hopkins, SC 200 Leisure Lane, Irmo, SC Richland Richland Lexington Owner: Disaster Cycle Services Page 15 of 19

16 1. Incident : Work Assignment (ARC ICS 204) AD Operations: Rick Schofield District Director: Leo Pratte District Bulk Distribution Lead: Don Barker Team Leader: Dusty Baker Work Location: Florence Service Center District : Florence, District 1 Group: Mass Care Activity: Bulk Distribution Address: 1601 West Lucas, Florence, SC Arrival Time: 0700 (First and Last) Contact Information Moore, Tyler Gonzales, Gio Turner, Tia Resources Assigned: Supplies Quantity Food Boxes 300 Cleanup kits 300 Water 6 pallets Blankets 1 pallet Comfort Kits 1 pallet Soap and sanitation items (misc inkind already onsite) ~2 pallets Traffic safety cones 10 Caution tape 1 roll Pallet Jack 1 Hand truck (dolly) 1 Work Assignment Work crew is assigned to distribute 1 food box, and one cleanup kit per family visiting. Cases of water may be distributed as needed at the discretion of the team leader Miscellaneous blankets and sanitation items will be available for distribution at the discretion of the team lead All items distributed shall be counted from a 7am-2pm period each day and shall be reported by 3pm to the District Bulk Distribution Lead. Items distributed AFTER 2pm shall be added to the following morning s count. Special Instructions and Equipment Safety items are provided to ensure supply trucks are directed away from client traffic flow. Conduct safety briefing each morning with all staff on site Work with Service Center manager to determine best location for inventory storage and distribution for drive up clients Direct staff to assist clients with disabilities and functional needs with heavy lifting if necessary Report any concerns or suggestions daily to District BD Leader DCS JT OPS Incident Action Plan V Owner: Disaster Cycle Services Page 16 of 19

17 1. Incident : Safety Message Safety Message Be especially careful working around flooded areas. Wildlife may have been displaced by rising waters. Travel in pairs whenever possible. Make sure your supervisor(s) know(s) where you are, and contact him/her if you have to change plans Report in at the end of your shift. Report hazardous conditions to county emergency communications offices (9-1-1) Stay hydrated if working in the field. Turn around, Don t Drown! Do not enter flooded areas with a vehicle or on foot. Listen for announcements to see if your water has been contaminated. Beware of sharp objects under water than can injure you. If you are cut or scraped in the flood waters, you will need a new tetanus shot booster. If water is cloudy or dark, do not drink. Boiling the water may be necessary or drink bottled water. Staffing hotline: Transportation/Lodging issues 24/7 Staffing Hotline - If you are injured or have an accident call: Medical Issues 24/7 Safety/Security number - 24/7 Staff Wellness Numerous Interstates, local/state roads, and bridges closed (Currently approximately 269 Road Closures, 137 Bridge Closures). I-95: remains closed due to surface flooding (from I-26 to I-20; mile points 86 to 160) US-17: closed in multiple locations; I-26: Columbia, SC area at Saluda River from Bush River Road to US 378 More information on Road Closures see: DCS JT OPS Incident Action Plan V Owner: Disaster Cycle Services Page 17 of 19

18 1. Incident : Daily Schedule Time Product/Meeting Location 8:00 AM Operational Leadership Meeting Conf Call # 12:00 PM Staff Services Call Conf Call # 12:30 PM Operational Planning Worksheets/Work Site Lists Due to AD Operations 1:00 PM Tactics Meeting Conf Call # 4:00 PM Planning Meeting 4:00 PM 4:30 PM 4:30 PM SIT Rep input due from Activity Leads SIT Rep input due from District Directors SIT Rep input due from Ads Conf Call # Your respective AD Your respective AD Required Attendance/Participation DRO Director, Deputy Director, all ADs, and District Directors AD Logistics Staff by invitation Operations Activity Leads Deputy Director, AD Operations, AD Information and Planning, AD Logistics, Division Leadership District Operations, Planning and Logistic Leads Operations Activity Leads District Director All ADs 6:00 PM All 5266 info due to FSI All ADs 6:00 PM SIT Rep distributed All DRO 6:00 PM Operations Briefing Conf Call # 7:00 PM 5266 Completed DSARS AD Information and Planning DRO Director, Deputy Director, all ADs, and District Directors. AD Information and Planning DCS JT OPS Incident Action Plan V Owner: Disaster Cycle Services Page 18 of 19

19 1. Incident : Appendix A Job Director s Letter Greetings all! The following is my letter to all the staff on this operation. We are working on distributing this to the field. My goal is to make sure all staff read this message. Thank you! Director's Letter DR South Carolina Flood October 4, 2015 To the Disaster Relief Workforce, Welcome to this Disaster Relief Operation! I know each of you responded to this operation with compassionate hearts and helping hands eager to help the people impacted by the catastrophic flooding of the past few days and for that you have my deepest appreciation. The days ahead will be complex as we work together to assess the needs of the affected communities and provide services they need. I want you all to be aware of the stress and emotional affects of working on a DRO. Local Red Cross members are juggling family and work life with helping their neighbors and have been working many long days already. Visiting staff have left their families and livelihoods to come and help. Some of you are seasoned disaster veterans and others are here for the first time. I ask that you all treat each other with the kindness and compassion that you brought to give to our clients, recognizing that each of you is affected by this disaster also. Please lend a helping hand to each other and help the new folks navigate the world of a Red Cross DRO. Each of you should have a supervisor that you are reporting to and a team that you are part of. Please make sure you have all the information you need to stay safe and healthy on this operation. Everyone should have a place to stay every night, if you do not please contact Staff Services. On DRO's misinformation runs rampant. Please make sure that the information that you receive and that you share is accurate and valid. There is no "they" or "someone" on this operation. Each day my staff will produce a Information and Planning Report (IAP) for field distribution with important information you will need. I am committed to making your experience on this DRO a valuable one. I cannot do that without each and every one of you helping make it so. Go forth and do good...and stay safe! Very sincerely yours, Marita C Wenner Director of Operations DR American Red Cross Mid-Atlantic Division Mobile: DCS JT OPS Incident Action Plan V Owner: Disaster Cycle Services Page 19 of 19