NYS Emergency Management Training Program. Emergency Management in New York State

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1 NYS Emergency Management Training Program Emergency Management in New York State

2 NYS Emergency Management Training Program What is Emergency Management? Emergency management protects communities by coordinating and integrating all activities necessary to save lives, reduce human suffering and mitigate further harm to disasteraffected populations. It does this through a process to build, sustain, and improve the capability to prepare for, respond to, recover from, and mitigate against threatened or actual natural disasters, acts of terrorism, or other man-made hazards. UNCLASSIFIED//FOUO Slide 2

3 NYS Emergency Management Training Program Four Phases of Emergency Management UNCLASSIFIED//FOUO Slide 3

4 NYS Emergency Management Training Program Whole Community Broad Hazard Spectrum UNCLASSIFIED//FOUO Slide 4

5 NYS Emergency Management Training Program All disasters start and end locally Coordination Disaster Occurs Local County State Federal UNCLASSIFIED//FOUO Slide 5

6 NYS Emergency Management Training Program NYS Executive Law - Article 2B Emergency Management Director The government official responsible for emergency preparedness, response and recovery for a county, city, town, or village NYDHSES/OEM UNCLASSIFIED//FOUO Slide 6

7 NYS Emergency Management Training Program County Chief Executive Provides policy guidance, direction and oversight for emergency management and other local government functions. Ultimately responsible for the safety and security of County residents. Responsible for declaring local State of Emergency and requesting State assistance. UNCLASSIFIED//FOUO Slide 7

8 NYS Emergency Management Training Program County Emergency Manager Often also serves as the County Fire Coordinator. Has numerous duties and responsibilities, including: Emergency Planning Disaster training and exercise activities Emergency response and coordination Resource/volunteer management Grant applications and associated requirements Disaster recovery activities Hazard mitigation UNCLASSIFIED//FOUO Slide 8

9 NYS Emergency Management Training Program The Governor Provides policy guidance, direction and oversight for emergency management and other State government functions. Ultimately responsible for the safety and security of all NYS residents. Responsible for declaring State Disaster Emergency and requesting Federal assistance. UNCLASSIFIED//FOUO Slide 9

10 NYS Emergency Management Training Program State Disaster Preparedness Commission (DPC) Chaired by DHSES Commissioner. Includes 30 State agencies and the American Red Cross. Responsible for the preparation of State disaster plans; the direction of State disaster operations and coordinating those with local government operations; and the coordination of Federal, State and private recovery efforts. DHSES/OEM serves as the operational arm. UNCLASSIFIED//FOUO Slide 10

11 NYS Emergency Management Training Program Federal Government Provides funding, policy direction and additional guidance. Provides technical assistance, services, supplies, equipment, and direct Federal support (After a Presidential Disaster or Emergency Declaration). During a State Disaster Emergency, utilization and access of Federal resources must be coordinated through the State. UNCLASSIFIED//FOUO Slide 11

12 NYS Emergency Management Training Program NYS Lean Forward Posture Under Governor Cuomo s leadership NYS has altered its approach to emergency management. Much more proactive and willing to take action before an event occurs. The goal is to better support our local partners by reacting quicker. UNCLASSIFIED//FOUO Slide 12

13 NYS Emergency Management Training Program Situational Awareness Gaining and maintaining situational awareness is critical to understanding the scope and scale of an event and ensuring State and local resources can be mobilized to respond quickly and effectively. UNCLASSIFIED//FOUO Slide 13

14 NYS Emergency Management Training Program Disaster Planning Requirements outlined in Article 2B. Encouraged to examine worst case scenarios. Identify capabilities needed to respond and who has those capabilities. Also need to develop continuity of operations (COOP) and continuity of government (COG) plans. UNCLASSIFIED//FOUO Slide 14

15 NYS Emergency Management Training Program COOP/COG Key Concepts Essential Functions Orders of Succession Delegations of Authority Continuity Facilities Continuity Communications Vital Records Management Human Capital Test, Training, and Exercise UNCLASSIFIED//FOUO Slide 15

16 NYS Emergency Management Training Program The scope and magnitude of the event: Will generally dictate the type of programs available. Elected officials should work closely with State and local emergency management agencies to understand the types of recovery programs that may be available after a disaster. NYDHSES/OEM UNCLASSIFIED//FOUO Slide 16

17 NYS Emergency Management Training Program How can you help? UNCLASSIFIED//FOUO Slide 17

18 NYS Emergency Management Training Program Before Disasters Strike Make planning a priority at all levels of your organization. Meet with your emergency management team to learn about the hazards that threaten your jurisdiction and what is being done to address those hazards. Learn about emergency management and disaster assistance programs. NYDHSES/OEM UNCLASSIFIED//FOUO Slide 18

19 NYS Emergency Management Training Program Before Disasters Strike Encourage all government agencies and business leaders to coordinate and collaborate with your jurisdiction s emergency management agency. Get familiar with your jurisdiction s Emergency Operations Center. Encourage individuals, families and businesses to develop an emergency plan and be self-sufficient in the immediate aftermath of a disaster. NYDHSES/OEM UNCLASSIFIED//FOUO Slide 19

20 NYS Emergency Management Training Program Before Disasters Strike Obtain the necessary training to become a leader to your constituents during an emergency. Participate in disaster drills and exercises. Learn the damage assessment process and how it impacts possibly obtaining Federal assistance. Learn your legal authorities and responsibilities. NYDHSES/OEM UNCLASSIFIED//FOUO Slide 20

21 NYS Emergency Management Training Program During a Disaster Support and work with local emergency management officials as needed; Understand the resource request process and work within the system to avoid competing or conflicting requests; all resource requests need to be routed through your Emergency Operations Center. NYDHSES/OEM UNCLASSIFIED//FOUO Slide 21

22 NYS Emergency Management Training Program During a Disaster Communicate quickly, clearly and effectively to your constituents and work with your partners to ensure a coordinated message. Get accurate information out early and often. Maintain situational awareness regarding the disaster by staying informed. Trust and empower your emergency management officials to make the right decisions. NYDHSES/OEM UNCLASSIFIED//FOUO Slide 22

23 NYS Emergency Management Training Program After a Disaster Understand the Federal Disaster Declaration process and what funding may be available to assist with the recovery; Federal assistance is generally only available after the President issues a Major Disaster Declaration. Ask questions, the recovery process and programs can be complex. NYDHSES/OEM UNCLASSIFIED//FOUO Slide 23

24 NYS Emergency Management Training Program After a Disaster Support your community throughout the recovery; it can be a long process particularly for major disasters. Help to identify opportunities to build back better and mitigate future damage through mitigation planning and smart infrastructure investments. NYDHSES/OEM UNCLASSIFIED//FOUO Slide 24

25 NYS Emergency Management Training Program Questions? UNCLASSIFIED//FOUO Slide 25

26 An Overview

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28 Last year, your New York State Red Cross: Responded to 3,992 local disasters, primarily house fires, affecting 4,800 families. When disasters happen, we are on the scene to provide a safe place to sleep, aid for food, replacement medications and clothing, crisis counseling and a shoulder to lean on for support. 28

29 Blood Services Provided 120 Hospitals with 345,000 blood products annually. 29

30 Services to Armed Forces Provided 7,029 military personnel and families with emergency communication services and help during critical life moments. 30

31 Preparedness and Health and Safety Services Trained in the neighborhood of 378,000 people in CPR/first aid, babysitting, pet first aid, lifeguarding, and other Health & Safety courses. 31

32 Preparedness and Health and Safety Services Prepared 48,927 individuals through our community disaster education initiatives. 32

33 LEARN BASIC LIFE SAVING SKILLS FIRST AID & CPR American Red Cross in New York State Red-Cross 33

34 International Services The American Red Cross is one of more than 180 Red Cross and Red Crescent societies world wide devoted to alleviating human suffering, in particular reconnecting families separated by international disasters and international humanitarian law. 34

35 How Do We Do It? Voluntary donations from our community of: Time Money Blood 35

36 BE RED CROSS READY ACTIONS FOR PERSONAL EMERGENCY PREPAREDNESS 36

37 Information Sources 37

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40 Program Overview readyrating.org Join Ready Rating at readyrating.org It s free, self-paced, webbased Provides the Ready Rating 123 Assessment, a proprietary tool Makes readiness measurable, with customized, confidential feedback Requires annual improvement 40

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43 What is a VOAD? Voluntary Organizations Active in Disaster Non-Partisan forum to promote and expand the Four C s Cooperation Communication Collaboration Coordination Not a response or recovery organization in itself Comprised of member organizations and affiliates Not a government entity nor controlled by government Exists throughout the disaster cycle 43

44 VOADs Help to Coordinate Mass Care, feeding, sheltering, and clothing of disaster survivors; Emotional, Mental and Spiritual Care; Debris Removal; Cleanup, Repair, Rebuilding; Volunteer Coordination; Financial Assistance; Donations Management including: warehouse space, coordination and distribution of goods; Long Term Recovery Assistance. 44

45 Levels of VOAD Local / Regional VOAD Individuals, community, grassroots organizations, local and county resources State VOAD Forum for the Four C s, state directory, multi-media, guidance National VOAD Best Practices, templates, organizational guidance, National VOAD Conference

46 Who Should Be at the Table? Who is currently providing services? Who would potentially be called in a disaster? What are the top threats / hazards in your community? Special Needs Don t exchange business cards at the intersection! 46

47 Who Should Be at the Table? Community Organizations Faith-based Groups Voluntary Organizations Civic Clubs Social Service Agencies Local Businesses Emergency Management Concerned Citizens 47

48 THANK YOU! Questions? Steven Taylor, State Relations Disaster Liaison redcross.org 48

49 Linda Whitaker NYC Department for the Aging ACUU June 3, 2014 The Desmond Hotel & Conference Center Albany, New York

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51 Citywide Efforts New York City Office of Emergency Management (OEM) Coordinates the planning and response to disasters and emergencies by all parties involved: Federal, State and Local Governments in addition to businesses and non government agencies. Oversees the Continuity of Operations Plan and all other plans such as Coastal Storm Plan, Hazard Mitigation Plan, Winter Weather Plan, Heat Plan, Power Disruption, Special needs Advance Warning system Plan, Family Assistance Plan, Disaster Assistance Service Center Plan, Emergency Animal Shelter and Response Plan, etc. Convenes meetings including Special Needs Advisory Group and Special Needs Task Force to identify and seek solutions to the needs of people with disabilities which includes our elders. Manages NYC Citizen Corps Council and Community Emergency Response Teams (CERT).

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53 Local AAA- New York City Department for the Aging Participates in all phases of disaster planning so that the elders are included. A Founding Member of NYC Citizens Corps Council, Special Needs Task Force, and Disaster Volunteer Task Force, and Advance Warning System Attends many Citywide meetings including VOAD, Disaster Case Management, and Shelter Task Force in addition to all meetings on the plans.

54 Best Practices DFTA has in contracts that agencies submit emergency contact information and plans for each of their programs. There are established protocols to be followed by senior centers, home delivered meals, case management, and home care all essential services. Upon notice, DFTA sends s, faxes and calls to community partners to inform them of the emergency or disaster. DFTA s Office for Emergency Preparedness staff watch the weather forecast to see predictability of weather that can have affect on services. DFTA staff are available to give technical assistance on the community partners emergency plans and presentations to elders and other community groups and partners.

55 Partners Community programs that provide services Citymeals on Wheels American Red Cross Salvation Army VOAD Other Government agencies: FEMA, SOFA, DOHMH, OEM

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62 SUFFOLK COUNTY OFFICE FOR THE AGING Planning For The Unexpected ACUU

63 Characteristics of Suffolk County Most eastern county in New York State 86 miles long and 15 miles wide Surrounded by water with Fire Island as a barrier beach to the south Encompasses Fire Island, Fishers Island, the North Fork, and the Hamptons 10 Townships Home to almost 1.5 million residents 285,071 residents over age 60 ACUU

64 Office for the Aging Who We Serve Provide case management services directly to approximately 750 clients Home care services are provided through contracts with 10 PCAs and 7 towns Home delivered meals are served daily to approximately 1500 residents through contracts with the towns and non-profit agencies Approximately 1000 people enjoy congregate meals at 25 sites around the County ACUU

65 Storm History Bad Weather is No Stranger to Suffolk County Christmas Blizzard, 2010 Irene, September 2011 Sandy, October 2012 Nemo, February 2013 ACUU

66 What to Expect With Storms Depending on the Type of Storm, Suffolk Can Expect: Flooding Portions of the County Cut Off Due to Flooding High Winds Power Outages Impassable Roads Poor Visibility Beach Erosion, Breaches on Fire Island ACUU

67 Office For the Aging s Response Internal Emergency Procedures Member of County EOC Team Communication With NYSOFA ACUU

68 SUFFOLK COUNTY OFFICE FOR THE AGING Pre Plans Provisions for Shelf Stable Meals, Given Out 2x Per Year to HDM and Congregate Clients Priority Client Lists, Updated 2x Per Year Encourage Use of County Special Needs Registry Require Contractors to Provide After Hour Emergency Contact Numbers Added Emergency Preparedness Questions to the Comprehensive Assessment for LTC Clients ACUU

69 PRE PLANS Aging s Written Pre Plan Includes: Making contact with nutrition contractors prior to an event to determine site openings and meal delivery plans. Calls are made daily until operations are normal Contractors are asked to call clients to ensure safety if meal deliveries are not made CM Clients are called before and after an event. In the event of no phone service, caseworkers would make home visits ACUU

70 PRE PLANS Aging s Plan Includes Information on Continuity of Services if Offices are Damaged Plan is Given to Senior Staff Members to Keep at Home and Office. Employee Home Phone Numbers are Included in the Package ACUU

71 Member of the EOC Team Important to be connected to the County Emergency Operations Center (EOC) Aging is brought in for training, as needed An Aging Rep is in the EOC for emergencies, depending on the activation level The EOC is the heart of the County during events and is where all information is centrally located Agency Reps have instant access to all available services in the EOC and can respond to problems faster during an event ACUU

72 Member of the EOC Team Aging works cooperatively with other Departments during the year to improve preparedness. Worked with the local Health Department on a NACCHO grant to expand the Special Needs Registry Assisting County Fire, Rescue, and Emergency Service Department to expand the use of CODE RED, Reverse 911, and the Special Needs Registry ACUU

73 Communication With NYSOFA During an event, NYSOFA is asked to find out how older residents are faring locally. Need to keep them in the loop NYSOFA may be able to provide resources during an extended event. Don t be afraid to ask ACUU

74 Final Thoughts Don t try and be a cowboy and go it alone. AAAs must be connected to the local emergency response team Relationships need to be established prior to an emergency and be ongoing Every event brings up issues that you may not have thought about. Learn from them and adjust your pre plans, as needed Everyone is tested during a major event but you will get through it. Must be flexible ACUU

75 CONTACT INFORMATION Holly Rhodes-Teague Suffolk County Office for the Aging ACUU