Connections. July 11, Staff Pause and Reflect on this moment in time. logo under construction. Moving in continues at new Business Center

Transcription

1 Connections logo under construction July 11, 2016 Staff Pause and Reflect on this moment in time Last week, a new feature was introduced at both hospitals: signature boards to mark this important moment in time. The integration of Skagit Regional Health with Cascade Valley Hospital and Clinics will forever be part of our collective history. These boards are an opportunity to pause and reflect, encouraging staff to leave a positive message or just sign their name. Later this week, the boards will switch locations. The messages and aspirations you leave on the board this week will hang in the café or bistro of the partner location. It s a great opportunity to exchange well wishes and hopes for our future partnership. Jerry Vanney and Kara Blumm from Cascade Valley Hospital were the first to sign their board. Pause Reflect Connect Moving in continues at new Business Center Departments continue to move in to the new Skagit Regional Health Business Center in Mount Vernon. This week, Quality Management, the Skagit Regional Health Business Office and Finance Department will all be moved by Wednesday. When all moves have been completed, the departments located in the Business Center will include Human Resources, Risk Management, Performance Improvement, Insurance Verification, SRC Business Office, SRC Downtown Business Office, SVH Business Office Finance, Revenue Cycle, Quality Management and Information Services. Additional details about the Business Center can be found on page 4, including contact information and visitor hours. Business Center Open House September 12, 2016

2 Vaccination Clinics Call to schedule SRC Pediatrics is holding Saturday vaccination clinics for established patients who are up-to-date on their well-child checks, but need immunizations before school starts in the fall. Appointments are available on July 23, August 6 and August 20. Call to schedule. U.S. Representative Rick Larsen visits Cascade Valley Hospital U.S. Representative Rick Larsen spent the morning in Arlington recently, and stopped by Cascade Valley Hospital for a quick visit. While there, Rep. Larsen took time to talk with a few of the dedicated volunteers. He got a tour of the Emergency Department from former Darrington Mayor Jim Rankin, shown above. Rankin talked at length about his role in the Emergency Department and showed Rep. Larsen some of the features and technology in the patient rooms. Summer Book Club is Under Way The summer Book Club has begun meeting in the San Juan Room for brown bag lunch discussions. The club meets at noon, with future discussions scheduled for August 1 and September 1. The Book Club is reading the best-selling book Being Mortal by Atul Gawande, a practicing surgeon. In Being Mortal, Gawande looks at his profession and examines it s ultimate limitations and failures in his own practice as well as others - as life draws to a close. This book sparked insightful conversation at the first meeting, held July 1. Contact Gretchen Cohan for more information. Rep. Larsen was in town to learn more about the Arlington High School Transitions program, which encourages students with disabilities to volunteer and get into the workforce. Cascade Valley Hospital has an employee, James Wilson, who started as a volunteer in this program while he was in high school. After four years, leadership at the hospital worked with his family and community partnerships to bring James onboard as a part-time employee in the kitchen. He now works as a dishwasher 10 hours per week. James has the support of a job coach, the Transition Program, his family and the staff at Cascade Valley. The staff really helps him to be successful, said Jola Barnett, Assistant Administrator. Kudos to the Darrington Clinic team A patient at the Darrington Clinic called in to let the staff know that he was following a healthy regimen, walking every day and has cut way back on smoking and is noticing a huge improvement. He wanted the thank the staff who assisted him on a Friday for taking care of his medications and wanted to thank all of us for being us and making him feel like a person and not just a herd. Thank you to the Darrington Clinic team for providing a great patient experience! 2

3 Helmet Sale - Ends Today! Protect your head, protect your family. It s time for our annual helmet purchase! With various sport, style, and color options, there is a helmet for you, your partner, grandma, and kids! All helmets are $8 or $10, with the exception of a ski helmet for $21. Click here to open the order form and return it by July 11 th. Pay by check only, payable to Skagit Regional Health. Helmets will be available for pick up on or after July 18th at the Outreach and Development Center. If you have any questions, please contact Emma Hefton by phone ( ) or by at EHefton@skagitregionalhealth.org. Memorial for long-time SRH physician Mark Wallace, MD honored as Teacher of the Year Infectious Disease Specialist Mark Wallace, MD was named Teacher of the Year by the Skagit Regional Health Graduate Medical Education program. Dr. Wallace was unable to attend the GME graduation ceremony so was surprised with the award by David Kanze, DO, Family Medicine Residency Program Director at a recent didactics session. Congratulations Dr. Wallace! Dr. Harry E. Worley, of Mount Vernon, passed away June 24, Memorial services for Dr. Worley will be 1 p.m., Saturday, July 23, at Mount Vernon Presbyterian Church, 1511 E Broadway, Mount Vernon. Need Tech Support? Many of the Next Gen and Meditech support personnel at Skagit Regional Health have transitioned to the EHR project. For quick tech support, contact the helpdesk Skagit Valley staff: enter a support ticket through the intranet or call the support line (x2555). Cascade Valley staff: send an to helpdesk@cascadevalley.org or call the tech support line (x7870). 3 MyEClinic - Virtual Clinic Launching Skagit Regional Health is excited to announce the launch of a virtual clinic, MyEClinic, offering our community members access to care from the comfort of their home, 24 hours a day. SRH has engaged Carena, Inc. to provide the virtual clinic services. Patients can call, use video chat, Facetime or Skype to speak with a health care provider for symptoms of a cold, the flu, headache, sore throat, bug bites or stings, urinary tract infection and more. The provider is able to provide prescriptions and referrals, when necessary. This service launches July 20!

4 Business Center: all the details Physical address: 1515 N. 18 th Street, Mount Vernon Mailing address: P.O. Box 1376, Mount Vernon, WA, Volunteers make this event possible! A record $72,000 was raised at the 13th Annual Par Tee Golf Classic, held on June 24, 2016 at Skagit Golf & Country Club in Burlington. The scramble format tournament began at 10:00 a.m. with a shotgun start. The 152 golfers were treated to eighteen holes of golf, continental breakfast, lunch, dinner, snacks, use of a golf cart, games, raffles and many give-aways while helping to raise funds to support the Cancer Care Patient Assistance fund and Kidney Dialysis Project. A tremendous thank you to the Foundation board members, over 50 sponsors and nearly 80 volunteers for their generous support. Reception desk phone number: Security desk phone number: Departments located in the Business Center: Human Resources, Risk Management, Performance Improvement, Insurance Verification, SRC Business Office, SRC Downtown Business Office, SVH Business Office Finance, Revenue Cycle, Quality Management, Information Services. Visitors will enter the building through the main front door, which will be open from 7:30 a.m. to 4 p.m. weekdays. Security is on-site from 7 a.m. to 7 p.m. weekdays and will round on weekends. The building is equipped with a variety of security cameras inside and outside. Four conference rooms are located in the building, with full audio-visual capabilities, and can be scheduled directly in Outlook. The largest room will host New Employee Orientation the second Monday of each month. Cascade Valley Hospital and Clinics Medical Staff President Peter Wolff, MD congratulates scholarship winners, from left, Bailey Drake, Marissa Blair and Robin Hernandez. Three students receive scholarships from Cascade Valley Hospital and Clinics Medical Staff The Medical Staff of Cascade Valley Hospital and Clinics recently awarded $1,000 scholarships to three high school students with plans to pursue careers in medical fields. The scholarship recipients are: Bailey Drake, a 2016 graduate of Arlington High School, who will attend Western Washington University to be followed by nursing school and potentially on to training as a nurse practitioner. Robin Hernandez, a 2016 graduate of Arlington High School, who will attend the RN to BSN nursing program at the University of Washington Bothell. Marissa Blair, 2016 graduate of Lakewood High School, who will attend Spokane Falls Community College to get a nursing degree and a minor in business, with future plans to operate an adult family home. 4

5 Skagit Regional Health -- Cascade Valley Hospital and Clinics Integration Update Volume 1, Issue 15 July 11, 2016 Sights around Cascade and Skagit! Special events coming up: Mark your calendar! A few special events are coming up and employees should mark your calendars: Arlington native U.S. Rep. Rick Larsen, right, chats with Executive Vice President and Chief Operating Officer Mike Liepman and Assistant Administrator Jola Barnett during a visit to Cascade Valley Hospital. August 17: Cascade Valley Hospital and Clinics annual employee barbecue 11 a.m. to 2 p.m. and 5 to 6 p.m. Hoping for sunshine and knowing there will be great food and lots of fun! Start training for the Cascade Cup Triathlon! September 12: 3 to 6 p.m. Open house at the new Skagit Regional Health Business Center, 1515 N. 18th Street, Mount Vernon. September 15: Annual Cascade Valley Hospital and Clinics Employee Recognition Event at Gleneagle. Week of September 19: Tailgate Parties at Skagit Valley Hospital (September 22) and Cascade Valley Hospital (date to be determined in the near future). Daily weekday mail delivery between Cascade, Skagit Interoffice mail is delivered once daily on weekdays between our campuses in Mount Vernon and Arlington. At Skagit or Cascade, please get your items to the mailroom by noon for delivery that day to the other hospital campus. Bob Laws was recently promoted to Executive Director of Hospice of the Northwest, which serves Snohomish, Skagit, Island and San Juan counties. Great news: United Healthcare now accepted at CVHC Another positive outcome from the integration Cascade Valley Hospital and Clinics is now part of the contracted network of providers for United Healthcare s Medicare AARP Complete plan. Patients now have access to new primary care and specialty care providers in Arlington, Granite Falls and Darrington and can come to CVH for their care. Performance Manager to shift to Epicor Updates regarding licenses, certification, ACLS and other requirements for staff will transition from Performance Manager (currently in use at Cascade Valley Hospital and Clinics) to Epicor in a rolling system through December Evaluations will also transition into Epicor, providing a single location for this important employee information. 5 The announcer describes the Van Dam Dairy Farm entry during the annual Fourth of July grand parade in Arlington. Thank you to the many volunteers from Cascade Valley Hospital and Clinics and Skagit Regional Health who assisted with the parade!

6 Connections is your resource for updates and information about this transformational implementation project Pictured left to right, back row: Kathie Schroeder, Michael DeBlasi, Michael Storlie, John Dwight, Karl Stansbury, Talitha Ozechowski. Front: Lisa Buller, Scott Meyers. begun pouring the foundation and hammering nails, following the blueprint developed by Skagit Regional Health providers and staff. What happens next? The Build kick-off is an exciting benchmark, so now we move onto Clinical Content Design. Back to the house-building analogy, we begin selecting fixtures and fine tuning the details of the house. Clinical Content Design allows providers, nurses, and clinical services/departments who document in the EHR to review key components of the documentation tools such as notes and narrators, orders and charging, flowsheets, and patient review. Decisions coming out of these meetings will go back to the build team, directing their work in those areas. Skagit Regional Health breaks ground on the Electronic Health Record Last week, IS analysts and Epic representatives gathered in the Garden Space at Skagit Valley Hospital to kick off the application build portion of the EHR project. IS Leadership geared up their teams with LEGO themed trivia, construction outfits, and always important doughnuts. It was a lively precursor to the challenging and intricate work ahead. What does this mean? During the June Direction sessions, over 950 decisions were made regarding workflows and configurations inside the new EHR system. All of those decisions were documented and the blueprint for the Epic Foundation system was adjusted. Similar to building a house, this event was the metaphorical ground breaking for analysts to begin building the system. Our analysts have Move to Business Center Many of the IS teams are moving to the business center, where they will have access to 3 new classrooms for future legacy and Epic Trainings with full HD video and audio conferencing. Stay tuned for updates on EHR training opportunities! Stay Informed Regular updates in Connections Look for s with EHR and Epic in the subject line Send questions to epicprojectteam@skagitregionalhealth.org Coming Soon Coming in August, an EHR Project website inside the SRH and CVH intranet systems. This will be to go-to spot for training information, FAQ s, and project updates.