2018 Detroit Volunteer Orientation. Volunteer Experience sponsored by the

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2 2018 Detroit Volunteer Orientation Volunteer Experience sponsored by the

3 Championship is bigger than ever! Two FIRST Championship Events Include: 1,000,000+ volunteer hours Over 2,000 volunteers 4 Programs 4 Venues 1400 teams

Section (listed in the menu) for the most updated volunteer information.

4 Mobile App: FIRST Championship Free Mobile App Name: Available in: Apple Store 2018 FIRST Championship Google Play Store Look at the Volunteer Section (listed in the menu) for the most updated volunteer information. You do not need a passphrase to open the App. Just click on the city guide you require.

5 Gracious Professionalism & Customer Service Gracious professionalism is part of pursuing a meaningful life. Woodie Flowers A way of doing things that encourages high-quality work, emphasizes the value of others, and respects individuals and the community. Gracious professionals learn and compete like crazy, but treat one another with respect and kindness in the process. Teams and any Championship attendees are customers. Treat them all with Gracious Professionalism. Read the Customer Service Training before the event.

Before Arriving: Consent & Release You can sign the Consent and Release Form electronically in your account on www.firstinspires.

6 Before Arriving: Consent & Release You can sign the Consent and Release Form electronically in your account on Log into your account and select Consent & Release Form from the profile menu in the upper right hand corner. Click Accept at the bottom of the form. We strongly encourage volunteers to fill out the form electronically, but paper copies will be available onsite.

Attire should reflect Gracious Professionalism, please take pride in what you wear.

7 General Volunteer Info Volunteer Attire Attire worn by volunteers should be comfortable and volunteer roles should be easily done in attire. Attire should be clean and appropriate. Attire should reflect Gracious Professionalism, please take pride in what you wear. Wi-Fi Availability Wi-Fi for volunteers will be available when and where it is possible, ask at the information desk for more details. Lost & Found Misplaced items will be brought to the information desk and disposed of two weeks after the event.

8 Campus Map Hotel greeters will be at the airport to hand out maps and information! Click to add text Ford Field

9 Volunteer Parking Volunteers may use the Cobo Rooftop Parking. A printable parking pass will be ed.

10 People Mover The People Mover stops on Level 4 of the Cobo Center $0.75 a ride in quarters or you can buy a weekly pass here for $7.50. Must order by April 9th online.

11 Overview of Venues Programs: FIRST Robotics Competition Schedule FIRST Tech Challenge Schedule FIRST LEGO League Schedule FIRST LEGO League Jr. Schedule More Information: Cobo Center website Cobo Center Washington Blvd Detroit, MI

12 Overview of Venues Programs: FIRST Welcome Party FIRST Robotics Competition Einstein FIRST Tech Challenge Finals FIRST Championship Top Awards FIRST Closing Celebration More Information: Ford Field website Ford Field 2000 Brush St. Detroit, MI

13 Rules Inside All Venues Safety glasses MUST be worn at all times in the fields and pit, non-reflective only, non-tinted. Closed toed shoes must be worn in the team work areas (by volunteers and visitors). Children 12 and under must be accompanied by an adult at all times while they are at the event. Please be sure to have another responsible adult watch any children in your care. You are not allowed to volunteer while taking care of a child. Please limit phone use to break times.

14 Cobo Center Level 2 Entrance by registration will be open early for volunteers Information Desk Volunteer Registration

15 Volunteer Registration Volunteer Registration: Cobo Center Level 2 All Volunteers must go to Volunteer Registration to receive their Experient badge. Volunteer Registration hours: Tues 7:00 AM-6:00 PM Wed 6:00 AM-8:00 PM Thurs 7:00 AM-8:00 PM Fri 7:00 AM-7:00 PM Sat 7:00 AM-5:00 PM

16 Volunteer Registration What to expect What you should receive at Volunteer Registration: Championship Volunteer Name Badge Championship Volunteer T-Shirt Championship Volunteer Pin Volunteer Gift Volunteer Need-to-Know sheet

Experient Badging On-Site If you registered with Experient before arriving: Print your personalized Barcode and bring to Championship Bring Photo ID Scan Barcode and Experient will ready your badge

17 Experient Badging On-Site If you registered with Experient before arriving: Print your personalized Barcode and bring to Championship Bring Photo ID Scan Barcode and Experient will ready your badge on-site If you did not register with Experient before arriving: Bring Photo ID If possible, print your assignment Register (confirm your information) with Experient on site If you have not received an from Experient, but are assigned in Volunteer Registration: Please

18 Cobo Center Level 3 Volunteer Central: Rooms 310 A/B, 311 A/B, & 312 A/B Volunteer Central

19 Volunteer Central Volunteer Central is an area designated for FIRST Championship event volunteers to use the day of their shifts on Level 3. Volunteer Café Room 310 A & B Where meals are provided to volunteers on the day of their shift. There will also be raffles and activities for volunteers here. Volunteer Lounge Room 312 A & B A space where volunteers can get away from the crowd and relax during breaks. There are tables, chairs, board games, and laptops with internet available. Volunteer Office Room 311 A & B The office is the base for the Volunteer Resources Department staff during the event.

20 Volunteer Central Management Volunteer Central Management will be onsite to answer questions and help with Dietary Issues. Volunteer Central Manager Joe Varnell Volunteer Central Assistant Manager Angie Fontanilla

21 Dietary Needs Process Register dietary preferences in the Experient event registration system. Double check which type of meals you requested. Badges will be marked for special dietary needs. Check in with Volunteer Central Management if you have a need. Menus will be posted the previous morning onsite. We will have the menus available online and in the Championship App two weeks ahead of time.

22 Volunteer Café Hours Location: Level 3 Room 310 Tuesday 4/24 Wednesday 4/25 Thursday 4/26 Friday 4/27 Saturday 4/28 Breakfast: 6:00 AM 9:00 AM Breakfast: 6:00 AM 9:00 AM Breakfast: 6:00 AM 9:00 AM Breakfast: 6:00 AM 9:00 AM Breakfast: 6:00 AM 9:00 AM Lunch: 11:00 AM 2:00 PM Lunch: 11:00 AM 2:00 PM Lunch: 11:00 AM 2:00 PM Lunch: 11:00 AM 2:00 PM Lunch: 11:00 AM 2:00 PM Dinner: 5:00 PM 8:00 PM Dinner: 5:00 PM 8:00 PM No Dinner: Welcome Party No Dinner: Showcase Event Dinner: vouchers for Ford Field

Volunteer Activities Focus Groups in Volunteer Lounge Wed.

23 Volunteer Activities Focus Groups in Volunteer Lounge Wed. Apr. 25 th 7 8 PM Thurs. Apr. 26 th 3:30 4:30 PM Feedback Sessions in Volunteer Cafe Thurs. Apr. 26 th 7 9 AM Fri. Apr. 27 th 11 AM 2 PM Raffles in Volunteer Cafe Lunch Thurs. & Fri. times TBD Most volunteers wear tiaras on Friday. Bring one or make your own at the VISTA booth in the Innovation Faire

Volunteer Appreciation Volunteer Recognition table at entrance to Volunteer Central Year of service pins Volunteer passports and stamps Alumni patches Volunteer Story Wall 12 screen digital wall will

24 Volunteer Appreciation Volunteer Recognition table at entrance to Volunteer Central Year of service pins Volunteer passports and stamps Alumni patches Volunteer Story Wall 12 screen digital wall will feature volunteer pictures and stories. You can appear on it by using #yourfirststory on social media or by visiting the attendant. Every FIRST volunteer has a story. We want to hear yours. Tweet it, Snap it, Instagram it, post it on Facebook, make a short video on your phone, or just send us a good, old-fashioned . Tell us why you volunteer with FIRST, your favorite FIRST volunteer memory, or what inspires you to be a FIRST volunteer.

Innovation Faire Innovative! Hands-On! Fun! Open Wed - Fri Join us for a Maker Faire-inspired area featuring FIRST Sponsors, Alliances, Suppliers, Scholarship Providers, and other Special Guests.

25 Innovation Faire Innovative! Hands-On! Fun! Open Wed - Fri Join us for a Maker Faire-inspired area featuring FIRST Sponsors, Alliances, Suppliers, Scholarship Providers, and other Special Guests. All FIRST Championship attendees are encouraged to participate in the FIRST Innovation Faire, where attendees can receive exciting giveaways, witness new technology demonstrations, and participate in fun, hands-on activities for all ages. Click here for more information.

Ford Field - Welcome Party Ford Field will host the FIRST Championship Welcome Party Activities throughout the park - from mainstage acts, to activity booths, LED dancefloor, and roving entertainment.

26 Ford Field - Welcome Party Ford Field will host the FIRST Championship Welcome Party Activities throughout the park - from mainstage acts, to activity booths, LED dancefloor, and roving entertainment. Concessions will be open throughout the stadium. Admission is free to all registered FIRST participants, you must bring your badge. Volunteers are welcome at the Special Invited Guests area for food and drinks at Ford Field on Level 3 starting at 5:30 p.m. Thursday, April 26, :00 9:00 PM

Alumni Mixer FIRST Alumni Mixer Presented by: ABB, BAE Systems, Booz Allen Hamilton, and Kettering University Thu, April 26, 2018 7:30-9:00 PM Ford Field, Gridiron Club For the second year we re

27 Alumni Mixer FIRST Alumni Mixer Presented by: ABB, BAE Systems, Booz Allen Hamilton, and Kettering University Thu, April 26, :30-9:00 PM Ford Field, Gridiron Club For the second year we re bringing together all the FIRST Alumni at the FIRST Championship for light refreshments and an opportunity to celebrate together. Hear from our event sponsors and special guests from FIRST while you reconnect with old friends and make new ones!

28 Showcase Showcase Reception Fri. April 27 th 5:30 6:45 PM Innovation Faire in the Ballroom South Pre-function area (Level 2) Showcase Event Fri. April 27 th 7:00 8:00 PM Innovation Faire in the Grand Riverview Ballroom A (Level 2) All volunteers are invited Heavy hors d oeuvres will be served during the reception See famous faces of FIRST & other inspiring speakers! You will receive an to RSVP to the event

There will be bag checks by security; more security information here.

29 Closing Celebration Saturday, April 28 6:30 8:30 p.m. Ford Field YOU MUST HAVE YOUR BADGE to get into the park. There will be bag checks by security; more security information here. Seating is first come first serve. Volunteers are welcome at the Special Invited Guests area at Ford Field on Level 3.

30 Volunteer Information Sources Information Desk There is an information desk located near to Registration that will be able to answer volunteer, event, and city questions. Volunteer Office The Volunteer Office in Volunteer Central is the hub for Volunteer Resources staff. They are able to answer general volunteer questions that you may have. A-Z Guide: Volunteer Addendum This online guide contains most general volunteer information. Pit Admins For program-specific questions, the Pit Admins located in each of the four program areas should be able to answer your questions for their program. Championship Website and App

31 Main Point of Contact FIRST Robotics Competition Volunteer Coordinators Assigned to Pits & Fields These individuals are your go-to contact (Point Person) throughout the event and will manage your breaks. They are wearing light blue polo shirts. Touch base with your Point Person before leaving for the day. If you have a question on site ask them first! You may also be managed by a lead volunteer (I.e. Head Ref, Lead Queuer, Lead Robot Inspector, etc) who will guide you through your role.

32 Main Point of Contacts FIRST Tech Challenge Vince Frascella, Volunteer Coordinator Contact prior to event or off-hours via During the event (or if going to be late/absent), please refer to you pre-event information . Please include your first and last name, role, and message. During the event, Vince (wearing light blue Volunteer Coordinator shirt) will be circulating between the Pits and the Fields You will also have a Lead Volunteer (e.g., Head Referee, Judge Advisor, Field Manager, Pit Admin Lead) who will provide you with support, as needed. Touch base with the Lead Volunteer, or Vince, at day s end to be sure of your start time for the next day. If unable to see or text Vince at the event, touch base with Pit Admin. They will always know how to get in contact.

33 Main Point of Contact FIRST LEGO League Contact prior to Arriving: Kathy Levine At the Event Refer to your pre-event information packet that you received by . Or reach out to Kathy Levine to learn who your Point of Contact is and where to report each day. Touch base with your Point of Contact before leaving for the day. Have to miss a shift? Please call Kathy Levine, number provided in the pre-event information packet.

34 Main Points of Contact - FIRST LEGO League Jr. Jillian Mordarski (jmordarski@firstinspires.org) The point of contact for each position will be assigned at the Event Refer to your pre-event information packet you will receive one week prior to the event. Reach out to Jillian Mordarski during the event via the FIRST LEGO League Jr. Information Area Touch base with your Point of Contact before leaving for the day. Have to miss a shift? Please call or Jillian Mordarski, number provided in the pre-event information packet.

Incidents & Emergencies In case of an incident which should be reported (medical or non-medical), go to Pit Admin. Incident report forms are located at Pit Admin locations.

35 Incidents & Emergencies In case of an incident which should be reported (medical or non-medical), go to Pit Admin. Incident report forms are located at Pit Admin locations. Non-medical incidents can include any type of conflict or inappropriate behavior that is worth noting. In case of an emergency, please evacuate with the teams and guests!

Further Resources Please email volunteer@firstinspires.

firstinspires.org Find information for FIRST Championship at: www.firstchampionship.

36 Further Resources Please or call M-F, 8:30 am 5 pm ET for information or questions. Find general info about FIRST at: Find information for FIRST Championship at: Find some FIRST Volunteer Resources and forms at: Find Detroit visitor information at:

37 Thank you!

FIRST LEGO League World Festival Volunteers

FIRST LEGO League World Festival Volunteers FIRST LEGO League is currently seeking Volunteers to assist with the FIRST LEGO League World Festival. This unique event experience celebrates the HYDRO DYNAMICS