VCE VET Community Services Program Extract

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1 VCE VET Community Services Program Extract Incorporating CHC22015 Certificate II in Community Services CHC32015 Certificate III in Community Services CHC30113 Certificate III in Early Childhood Education and Care (partial completion) January 2016 This program is for implementation from January 2016.

2 Modification history Version Status Release Date Comments 2.0 Current January 2016 Modified due to Release 3.0 of CHC Training Package in December 2015 Amended to include Program 2: CHC30113 Certificate III in Early Childhood Education and Care (partial completion) Addition of sample programs for Program Superseded November 2015 Original Program Authorised and published by the Victorian Curriculum and Assessment Authority Level 1, 2 Lonsdale Street Melbourne VIC 3000 Victorian Curriculum and Assessment Authority 2015 No part of this publication may be reproduced except as specified under the Copyright Act 1968 or by permission from the VCAA. For more information go to: The VCAA provides the only official, up-to-date versions of VCAA publications. Details of updates can be found on the VCAA website: This publication may contain copyright material belonging to a third party. Every effort has been made to contact all copyright owners. If you believe that material in this publication is an infringement of your copyright, please the Copyright Officer: vcaa.copyright@edumail.vic.gov.au Copyright in materials appearing at any sites linked to this document rests with the copyright owner/s of those materials, subject to the Copyright Act. The VCAA recommends you refer to copyright statements at linked sites before using such materials. The VCAA logo is a registered trademark of the Victorian Curriculum and Assessment Authority.

3 Contents Introduction... 1 Program development... 1 Transition arrangements... 1 Arrangements for continuing students... 1 Students commencing in 2016 and beyond... 1 VCE VET Program details... 2 Aims... 2 Completion requirements for the qualification... 2 Program structures... 3 Program duration... 4 Sequence... 4 Study score... 4 VCE VET Unit entitlement... 5 Duplication... 5 Structured Workplace Learning... 6 VCE VET Community Services program structure... 7 Program 1: CHC32015 Certificate III in Community Services (incorporating CHC22015 Certificate II in Community Services)... 7 Program 2: CHC30113 Certificate III in Early Childhood Education and Care (partial completion) Appendix... 11

4 Introduction Program development This program replaces the program published in the VCE VET Community Services program booklet in November This revision to the VCE VET Community Services program is a consequence of the CHC08 Community Services Training Package being superseded by Release 2 of the CHC Community Services Training Package in August VCE VET Community Services offer two distinct programs: Program 1: CHC30115 Certificate III in Community Services Program 2: CHC30113 Certificate III in Early Childhood Education and Care (partial completion). For the VCE VET Community Services program, the identified sets of competencies have been grouped to form Units 1 and 2 and a Units 3 and 4 sequence for recognition purposes. The recognition status of VCE VET programs and the requirements of assessment for study score purposes are outlined in this extract. Transition arrangements Arrangements for continuing students Students enrolled in CHC20112 Certificate II Community Services and selected units of competency from CHC30112 Certificate III in Community Services Work and CHC30113 Certificate III in Early Childhood Education and Care in 2015 or earlier, will be able to undertake Units 3 and 4 in 2016 under the current CHC08 training package qualifications. No new students may enroll in CHC20112 Certificate II Community Services and selected units of competency from CHC30112 Certificate III in Community Services Work and CHC30113 Certificate III in Early Childhood Education and Care in 2016 and beyond. Students commencing in 2016 and beyond All students commencing a VCE VET Community Services program in 2016 and beyond must comply with the requirements outlined in this extract. VCAA Page 1

5 VCE VET Program details Aims The VCE VET Community Services program aims to: provide participants with the knowledge and skills to achieve competencies that will enhance their employment prospects within a broad range of Community Services related industries enable participants to gain a recognised credential and to make an informed choice of vocation or career path. Completion requirements for the qualification Program 1 CHC32015 Certificate III in Community Services incorporating CHC22015 Certificate II in Community Services and Program 2 CHC30113 Certificate III in Early Childhood Education and Care (partial completion) need to be read in conjunction with the nationally endorsed CHC Community Services Training Package, which is available on Training.gov.au: <training.gov.au/training/details/chc>. CHC22015 Certificate II in Community Services For the award of CHC22015 Certificate II in Community Services, students must achieve nine units of competency: five core units of competency four elective units of competency which must include: at least two units from the electives listed in the qualification up to two units from the elective units listed in the qualification or any endorsed Training Packages or accredited courses these units must be relevant to the work outcome. All electives chosen must contribute to a valid, industry-supported vocational outcome. CHC32015 Certificate III in Community Services For the award of CHC32015 Certificate III in Community Services, students must achieve twelve units of competency: five core units of competency seven elective units of competency which must include: at least five units from the electives listed in the qualification up to two units from the elective units listed in the qualification or from any endorsed Training Packages or accredited courses these units must be relevant to the work outcome. All electives chosen must contribute to a valid, industry-supported vocational outcome. CHC33013 Certificate III in Early Childhood Education and Care For the award of CHC33013 Certificate III in Early Childhood Education and Care, students must achieve 18 units of competency: 15 core units 3 elective units at least one must be selected from the electives listed in the qualification up to two units may be selected from any endorsed Training Packages or accredited courses these units must be relevant to the work outcome All electives chosen must contribute to a valid, industry-supported vocational outcome. VCAA Page 2

6 Program structures VCE VET Community Services offers two distinct programs. Each of the VCE VET Community Services programs have different completion requirments and VCE VET unit entitlements. These programs and their VCE VET unit entitlements are outlined below. Program 1: CHC32015 Certificate III in Community Services Units 1 and 2: Units 1 and 2 comprises 9 units of competency: five compulsory units and four elective units. On successful completion of Units 1 and 2, students will be eligible for: the award of CHC22015 Certificate II in Community Services or a statement of attainment towards the completion of CHC22015 Certificate II in Community Services recognition of up to three VCE units at Units 1 and 2 level. Units 3 and 4: It is recommended that students complete Units 1 and 2 with a minimum of 9 units of competency (five compulsory and four electives) prior to undertaking Units 3 and 4. Units 3 and 4 comprises three compulsory units of competency selected from CHC32015 Certificate III in Community Services. On successful completion of Units 3 and 4, students will be eligible for: a statement of attainment towards the completion of CHC32015 Certificate III in Community Services a VCE Units 3 and 4 sequence. Program 2: CHC30113 Certificate III in Early Childhood Education and Care (partial completion) The units of competency in this program will form Units 1 4 for VCE recognition purposes. Credit will accrue on the basis of 90 nominal per VCE unit in the following sequence: Unit 1, 2, 3, 4, 3, 4. On successful completion of Program 2, students will be eligible for: a statement of attainment towards the completion of CHC30113 Certificate III in Early Childhood Education and Care recognition of up to two units of credit at Units 1 and 2 and two Unit 3 and 4 sequences. VCAA Page 3

7 Program duration The VCE VET Community Services program has a minimum nominal hour duration of: Program Qualification Nominal Program 1: Units 1 and 2 CHC32015 Certificate III in Community Services (incorporating CHC22015 Certificate II in Community Services) Program 2: Units 3 and 4 CHC32015 Certificate III in Community Services 210 CHC30113 Certificate III in Early Childhood Education and Care (partial completion) Program 1 CHC32015 Certificate III in Community Services may be completed over two or three years. To access a study score, the scored Units 3 and 4 sequence must be delivered and assessed in a single enrolment year. Program 2 CHC30113 Certificate III in Early Childhood Education and Care involves a nominal duration of a minimum of 818 nominal. It is important to note that students will only partially complete the certificate in a two or three-year program. Training providers may wish to investigate alternative delivery modes if they require their students to complete the qualification. These may include longer delivery times each week for a two-year program, adding a third year to the program or undertaking block training to enhance regular fixed duration training. The nominal attached to each unit of competency are calculated by the Victorian Department of Education and Training, as an indicator of the training time required to become competent. They are a guide only, and the actual duration of the training is affected by students readiness to be assessed for the particular unit of competency. It is important to note that the allocation of nominal for each unit of competency is intended to cover both delivery and assessment. Sequence A range of delivery sequences is possible; however, the selected delivery schedule should take into account the linkages between the units of competency. Study score From 2017, a study score will be available for Program 1 in the revised VCE VET Community Services program. To be eligible for a study score, students must: satisfactorily achieve all the units of competency designated as the scored Units 3 and 4 sequence be assessed in accordance with the tools and procedures specified in the VCE VET Assessment Guide. The VCE VET Community Services program assessment plans and examinations specifications and advice will be published on the VCE VET Community Services program page in February 2017: < Undertake a written examination in the end-of-year examination period based on the compulsory units of competency in the Units 3 and 4 sequence VCAA Page 4

8 VCE VET Unit entitlement Program 1: CHC32015 Certificate III in Community Services Units 1 and 2 Students who complete Units 1 and 2 of CHC32015 Certificate III in Community Services (incorporating CHC22015 Certificate II in Community Services) will be eligible for up to three units of credit towards their VCE at Units 1 and 2 level. Units 3 and 4 Students who complete the scored compulsory units in Units 3 and 4 of CHC32015 Certificate III in Community Services will be eligible for a Units 3 and 4 sequence. Students who are able to undertake further training to complete CHC32015 Certificate III in Community Services may be eligible for further credit at Units 3 and 4 level. Program 2: CHC30113 Certificate III in Early Childhood Education and Care (partial completion) Students undertaking Program 2:CHC30113 Certificate III in Early Childhood Education and Care (partial completion) are eligible for up to two units at VCE Units 1 and 2 level and two VCE Unit 3 and 4 sequences. Duplication VCE VET units may only make the maximum available contribution towards satisfactory completion of the VCE if no significant duplication exists between the VCE VET program and VCE studies or another VCE VET certificate in a student s program. Where significant duplication does exist, students may enrol in the VCE VET program and the VCE studies or other VET certificates identified, but a reduced VCE VET unit entitlement will then apply. Credit towards the VCAL will also be reduced due to duplication. No significant duplication has been identified between the VCE VET Community Services program and VCE studies. Dual enrolments Some electives are duplicated in Programs 1 and 2 of the VCE VET Community Services and VCE VET Health programs. For students with concurrent enrolments in these programs, care needs to be taken to ensure the units of competency chosen in either VCE VET Community Services program do not duplicate the units of competency chosen in the VCE VET Health program. Credit for a unit of competency can only be counted once towards the VCE or VCAL. Schools are asked to ensure that the same unit of competency is not enrolled in both programs on the VASS. Where a unit of competency contributes to both programs it can only be used for one enrolment. VCAA Page 5

9 Structured Workplace Learning Program 1: CHC32015 Certificate III in Community Services The VCAA strongly recommends a minimum of 60 of placement per year for this VCE VET Community Services program. Schools and providers should note that the new CHC training package mandates specified of work for some units of competency and qualifications. Placement duration and/or conditions may be stipulated to gain competency for the unit or to complete the qualification. Where placement is not undertaken, and is required as part of the assessment requirements, competency cannot be deemed. Where the training package requires placement, this can be used to satisfy the VCAA SWL placement requirements for the program. Program 2: CHC30113 Certificate III in Early Childhood Education and Care (partial completion) The new CHC Community Services training package mandates work placement to achieve this qualification. Students must have completed 120 of work placement as detailed in the assessment requirements of the units of competency. Where placement is not undertaken, and is required as part of the assessment requirements, competency cannot be deemed. Further information on structured workplace learning arrangements is available on the Victorian Department of Education and Training (DET) website: < ning.aspx>. VCAA Page 6

10 VCE VET Community Services program structure Program 1: CHC32015 Certificate III in Community Services (incorporating CHC22015 Certificate II in Community Services) Units 1 and 2 BSBWOR202 Organise and complete daily work activities 20 CHCCOM001 Provide first point of contact 35 CHCCOM005 # Communicate and work in health or community services 30 CHCDIV001 # Work with diverse people 40 HLTWHS001 OR HLTWHS002 # Participate in workplace health and safety Follow safe work practices for direct client care Electives: A minimum of four electives must be selected to a minimum of Subtotal for Units 1 and 2: BSBCMM201 Communicate in the workplace 40 BSBWOR201 Manage personal stress in the workplace 40 CHCCOM002 Use communication to build relationships 55 CHCDIV002 Promote Aboriginal & Torres Strait Islander cultural safety 25 FSKDIG03 Use digital technology for routine workplace tasks 15 FSKLRG09 Use strategies to respond to routine workplace problems 15 FSKLRG11 Use routine strategies for work-related learning 10 FSKNUM14 Calculate whole numbers, familiar fractions, decimals & percentages for work 15 FSKOCM07 Interact effectively with others at work 10 FSKRDG10 Read and respond to routine workplace information 15 FSKWTG09 Write routine workplace texts 15 HLTAID002 Provide basic emergency life support 12 HLTAID003 Provide first aid 18 HLTWHS006 # Manage personal stressors in the work environment 25 Placement requirements are mandated for determining competency in the following units. Care must be taken to ensure placement can be guaranteed for assessment purposes. CHCECE002 Ensure the health and safety of children 63 CHCECE004 Promote and provide healthy food and drinks 35 CHCECE015 Attend to daily functions in home based child care 35 CHCPRT001 Identify and respond to children and young people at risk 40 CHCVOL001 Be an effective volunteer 25 HLTINF001 Comply with infection prevention, control policies & procedures 25 Total number of providing credit at Units 1 and 2 level: VCAA Page 7

11 Units 3 and 4 Code Unit of competency Release number Nominal CHCCCS016 Respond to client needs Release 1 60 CHCCDE003 Work within a community development framework Release 1 65 CHCCDE004 Implement participation and engagement strategies Release 1 85 Total for Units 3 and 4: 210 Key CHCDIV002 Promote Aboriginal & Torres Strait Islander cultural safety requires: evidence to be demonstrated in the context of at least 1 workplace and assessment to be undertaken by an assessor who satisfies the 2015 Standards for RTOs and must involve persons approved of by relevant local community elders. Additional requirements to complete CHC32015 Certificate III in Community Services On completion of Units 3 and 4, students may undertake additional units to complete CHC32015 Certificate III in Community Services. To do so, students must complete at least one elective unit. Credit will accrue on the basis of 90 per VCE unit. Additional credit may accrue, depending on the units of competency completed. In order to qualify for an additional Units 3 4 sequence, students will be required to undertake at least 180 of training from the units listed in the table below. Enrolment advice for students wishing to complete the CHC32015 Certificate III in Community Services will be available on the VCAA website. Additional units of competency to complete CHC32015 Certificate III in Community Services Units 3 and 4 Elective Bank BSBINM301 Organise workplace information 30 BSBWOR301 Organise personal work priorities and development 30 CHCADV001 Facilitate the interests and rights of clients 100 CHCCCS005 Conduct individual assessment 45 CHCCCS009 Facilitate responsible behaviour 40 CHCCCS015 Provide individualised support 30 CHCCCS024 Support individuals with autism spectrum disorder 50 CHCCDE001 Support participative planning processes 50 CHCCDE005 Develop and support relevant community resources 120 CHCCS414A Provide education & support on parenting, health & wellbeing 75 CHCCW301C Operate under a casework framework 20 CHCDIS001 Contribute to ongoing skills development using a strengths-based approach 40 CHCDIS002 Follow established person-centred behaviour supports 50 CHCEDU003 Provide sexual and reproductive health information to clients 40 CHCEDU005 Work with clients to identify financial literacy educational needs 40 CHCGROUP302D Support group activities 20 VCAA Page 8

12 CHCLEG001 Work legally and ethically 55 CHCMHS001 Work with people with mental health issues 80 CHCPOL001 Contribute to the review and development of policies 20 CHCPRP001 Develop and maintain networks and collaborative partnerships 80 CUECOR01C Manage own work and learning 10 HLTAAP001 Recognise healthy body systems 70 HLTAID005 Provide first aid in remote situations 24 TAEDEL301A Provide work skill instruction 40 Placement requirements are mandated for determining competency in the following units. Care must be taken to ensure placement can be guaranteed for assessment purposes. CHCAGE001 Facilitate the empowerment of older people 50 CHCAGE005 Provide support to people living with dementia 65 CHCCCS023 Support independence and well being 80 CHCCCS011 Meet personal support needs 60 CHCDIS007 Facilitate the empowerment of people with disability 100 CHCHCS001 Provide home and community support services 50 CHCLAH001 Work effectively in leisure and health industries 50 CHCYTH001 Engage respectfully with young people 60 CHCYTH003 Support young people create opportunities in their lives 45 Key # Induction Skill Set CHCSS00088 Induction to Disability Skill Set CHCSS00081 VCAA Page 9

13 Program 2: CHC30113 Certificate III in Early Childhood Education and Care (partial completion) Units 1 4 Compulsory: CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety 25 CHCECE001 Develop cultural competence 70 CHCECE002 Ensure the health and safety of children 63 CHCECE003 * Provide care for children 70 CHCECE004 Promote and provide healthy food and drinks 35 CHCECE005 * Provide care for babies and toddlers 60 CHCECE007 * Develop positive and respectful relationships with children 70 CHCECE009 Use an approved learning framework to guide practice 70 CHCECE010 * Support the holistic development of children in early childhood 70 CHCECE011* Provide experiences to support children s play and learning 40 CHCECE013* Use information about children to inform practice 40 CHCLEG001 Work legally and ethically 55 CHCPRT001 Identify and respond to children and young people at risk 40 HLTAID004 Provide an emergency first aid response in an education and care setting 20 HLTWHS001 Participate in workplace health and safety 20 Electives: Select a minimum of three units BSBINN301 Promote innovation in a team environment 40 BSBSUS301 Implement and monitor environmentally sustainable work practices 40 BSBWOR301 Organise personal work priorities and development 30 CHCDIV001 Work with diverse people 40 CHCECE006 Support behaviour of children and young people 30 CHCECE012 Support children to connect with their world 40 CHCECE014 Comply with family day care administration requirements 30 CHCECE015 Attend to daily functions in home based child care 35 CHCECE017* Foster the holistic development and wellbeing of the child in early childhood 240 CHCPRT003* Work collaboratively to maintain an environment safe for children and young people 50 CHCSAC004* Support the holistic development of children in school aged care 70 SRCCRO008B Interact positively with infants, toddlers and parents in a recreation environment 20 Notes Mandatory work placement of 120 is required for completion of this qualification. Evidence of work placement must be collected as part of the Performance Evidence. Evidence may include: timesheet, log book, meeting minutes or other forms of workplace documentation. Key CHCDIV002 Promote Aboriginal & Torres Strait Islander cultural safety requires: evidence to be demonstrated in the context of at least 1 workplace and assessment to be undertaken by an assessor who satisfies the 2015 Standards for RTOs and must involve persons approved of by relevant local community elders. * Unit of competency requires mandatory work placement VCAA Page 10

14 Appendix Sample programs for VCE VET Community Services Program 1: CHC32015 Certificate II in Community Services Sample 1: Unit 1 and 2: CHC32015 Certificate III in Community Services (incorporating CHC22015 Certificate II in Community Services) The following sample program must be used in conjunction with the nationally endorsed CHC Community Services Training Package. This program allows for: completion of CHC22015 Certificate II in Community Services two VCE units of credit at Units 1 and 2 level completion over one year. Units 1 and 2: CHC32015 Certificate III in Community Services BSBWOR202 Organise and complete daily work activities 20 CHCCOM001 Provide first point of contact 35 CHCCOM005 # Communicate and work in health or community services 30 CHCDIV001 # Work with diverse people 40 HLTWHS001 Participate in workplace health and safety 20 Electives: A minimum of four electives must be selected to a minimum of 47. Subtotal for Units 1 and 2: 145 FSKDIG03 Use digital technology for routine workplace tasks 15 FSKOCM07 Interact effectively with others at work 10 HLTAID002 Provide basic emergency life support 12 HLTWHS006 # Manage personal stressors in the work environment 25 Total number of providing credit at Units 1 and 2 level: 207 Key # Induction Skill Set CHCSS00088 Induction to Disability Skill Set CHCSS00081 VCAA Page 11

15 Sample 2: Unit 1 and 2: CHC32015 Certificate III in Community Services and Unit 3 and 4: CHC32015 Certificate III in Community Services The following sample program must be used in conjunction with the nationally endorsed CHC Community Services Training Package. This program allows for: completion of CHC22015 Certificate II in Community Services completion of selected units from CHC32015 Certificate III in Community Services two VCE units of credit at Units 1 and 2 level and a Units 3 and 4 sequence completion over two years. Units 1 and 2: CHC32015 Certificate III in Community Services BSBWOR202 Organise and complete daily work activities 20 CHCCOM001 Provide first point of contact 35 CHCCOM005 # Communicate and work in health or community services 30 CHCDIV001 # Work with diverse people 40 HLTWHS001 Participate in workplace health and safety 20 Electives: A minimum of four electives must be selected to a minimum of 47. Subtotal for Units 1 and 2: 145 FSKDIG03 Use digital technology for routine workplace tasks 15 FSKOCM07 Interact effectively with others at work 10 HLTAID002 Provide basic emergency life support 12 HLTWHS006 # Manage personal stressors in the work environment 25 Units 3 and 4: CHC32015 Certificate III in Community Services Total number of providing credit at Units 1 and 2 level: 207 Code Unit of competency Release number Nominal CHCCCS016 Respond to client needs Release 1 60 CHCCDE003 Work within a community development framework Release 1 65 CHCCDE004 Implement participation and engagement strategies Release 1 85 Total for Units 3 and 4: 210 Key # Induction Skill Set CHCSS00088 Induction to Disability Skill Set CHCSS00081 VCAA Page 12

16 Sample 3: Unit 1 and 2: CHC32015 Certificate III in Community Services and Unit 3 and 4: CHC32015 Certificate III in Community Services The following sample program must be used in conjunction with the nationally endorsed CHC Community Services Training Package. This program allows for: completion of CHC32015 Certificate III in Community Services completion of the Induction Skill Set CHCSS00088 two VCE units of credit at Units 1 and 2 level and a Units 3 and 4 sequence completion over two years. Units 1 and 2: CHC32015 Certificate III in Community Services BSBWOR202 Organise and complete daily work activities 20 CHCCOM001 Provide first point of contact 35 CHCCOM005 # Communicate and work in health or community services 30 CHCDIV001 # Work with diverse people 40 HLTWHS002 # Follow safe work practices for direct client care 25 Electives: A minimum of four electives must be selected to a minimum of 47. Subtotal for Units 1 and 2: 145 CHCVOL001 Be an effective volunteer 25 FSKOCM07 Interact effectively with others at work 10 HLTAID003 Provide first aid 18 HLTWHS006 # Manage personal stressors in the work environment 25 Units 3 and 4: CHC32015 Certificate III in Community Services Total number of providing credit at Units 1 and 2 level: 213 Code Unit of competency Release number Nominal CHCCCS016 Respond to client needs Release 1 60 CHCCDE003 Work within a community development framework Release 1 65 CHCCDE004 Implement participation and engagement strategies Release 1 85 Total for Units 3 and 4: 210 Key # Induction Skill Set CHCSS00088 Induction to Disability Skill Set CHCSS00081 VCAA Page 13

17 Sample 4: Unit 1 and 2: CHC32015 Certificate III in Community Services and Unit 3 and 4: CHC32015 Certificate III in Community Services The following sample program must be used in conjunction with the nationally endorsed CHC Community Services Training Package. This program allows for: completion of CHC22015 Certificate II in Community Services completion of CHC32015 Certificate III in Community Services completion of the Induction Skill Set CHCSS00088 two VCE units of credit at Units 1 and 2 level and a Units 3 and 4 sequence completion over three years. Units 1 and 2: CHC32015 Certificate III in Community Services BSBWOR202 Organise and complete daily work activities 20 CHCCOM001 Provide first point of contact 35 CHCCOM005 # Communicate and work in health or community services 30 CHCDIV001 # Work with diverse people 40 HLTWHS001 Participate in workplace health and safety 20 Electives: A minimum of four electives must be selected to a minimum of 47. Subtotal for Units 1 and 2: 145 CHCVOL001 Be an effective volunteer 25 FSKOCM07 Interact effectively with others at work 10 HLTAID002 Provide basic emergency life support 12 HLTWHS006 # Manage personal stressors in the work environment 25 Total number of providing credit at Units 1 and 2 level: 217 Units 3 and 4: CHC32015 Certificate III in Community Services Code Unit of competency Release number Nominal CHCCCS016 Respond to client needs Release 1 60 CHCCDE003 Work within a community development framework Release 1 65 CHCCDE004 Implement participation and engagement strategies Release 1 85 Total for Units 3 and 4: 210 Additional requirements to complete CHC32015 Certificate III in Community Services CHCCCS024 Support individuals with autism spectrum disorder 50 HLTWHS002 # Follow safe work practices for direct client care 25 Key # Induction Skill Set CHCSS00088 Induction to Disability Skill Set CHCSS00081 VCAA Page 14

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