Course Guide WA campus-based learning

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2 Open Colleges School of Health is the trading name of YourLife Health & Learning Inc. (RTO 40049). We are a nationally recognised training organisation with campuses in both South Australia and Western Australia and are a member of the Open Colleges Group. Our focus is on providing our valued students with quality, flexible learning, by delivering a range of training products aimed at enabling you to commence working in the health industry or for current health workers to increase their skills and knowledge. We wish you well with your studies! Terminology reference RTO Staff Student We, Us, Our You, Your, Yours Registered Training Organisation (Open Colleges School of Health) Employees and contractors of the RTO Individual enrolled into nationally recognised training course or unit of competency Open Colleges School of Health The student Date of Origin May 2016 Last Review Date September 2017 Next Review Date December 2017 Version 2.0 Authority Manager Western Australia Responsibility Educators

3 Contents Introduction... 1 Steps in the Enrolment Process... 2 Entry Requirements... 2 Core Skills Test... 2 Progressing to Enrolment... 3 Recognition of Prior Learning (RPL) and Credit Transfer (CT)... 3 Fee Information and Payment Options... 4 Fee Schedules... 4 Incidental Costs... 4 Course Structure... 5 Campus Attendance... 6 Professional Dress and Appearance... 6 Work Placement... 8 Cancellation of Placements by Students... 9 Work Placement Pre-requisites... 9 National Criminal History Check Immunisation Requirements Further Study Options RTO E1221 GDE Course - September 2017 v2.0 Page i

4 Introduction Welcome to our Course Guide for CHC33015 Certificate III in Individual Support (Ageing, Home and Community) WA campus-based learning, which provides a comprehensive range of information about our principles and practice in the delivery of Certificate III in Individual Support course. Open Colleges School of Health is a sister college to Open Colleges with a strong history of high quality, campus-based and blended industry-based training and a reputation for providing high quality graduates in the nursing, health and community care industries in Australia. Open Colleges School of Health offers: Professional high quality training with a personal touch by registered, experienced and specialised clinical educators, with the most up-to-date and evidence based material A combination of flexible delivery modes, including online, campus-based (face to face training), self-directed learning, and practical hands on skills Practical job-relevant experience through industry standard simulation in our clinical labs and individually facilitated work placement in aged care and other health facilities. We look forward to helping you on your educationl journey towards your future success in this exciting and rewarding career. RTO E1221 GDE Course - September 2017 v2.0 Page 1

5 Steps in the Enrolment Process Entry Requirements The entry requirements for the CHC33015 Certificate III in Individual Support (Ageing, Home and Community) course at Open Colleges School of Health are as follows. You will need to be 18 years of age or over AND You will need to be an Australian Citizen, Australian Resident or have a permanent humanitarian visa or certain temporary visas with study rights AND You will need to have sufficient language, literacy and numeracy skills (please refer to the Core Skills Test) AND You will need to: have successfully completed Year 10 or its equivalent in Australia Evidence in the form of Year 10 school report or letter from school confirming completion OR apply based on your work and / or life experience Resume / references verifying your experience beneficial but not essential. Core Skills Test Prior to acceptance in our Certificate III in Individual Support course, you will be required to complete an online Core Skills Test using the Core Skills Profile for Adults (CSPA) tool. If you have sufficient evidence of having completed Year 10 the results of the Core Skills Test will help us determine if you require any additional support for Language, Literacy and Numeracy (LLN). If you do not have sufficient evidence of having successfully completed Year 10, you will need to achieve a result at or above Exit Level 2 in Reading and Numeracy to proceed through the enrolment process. If you decide you would like to complete the CSPA tool, you can request a log in for the Core Skills Test from one of our Educational Advisors. You will then be sent a username and password direct from the national administrators of this tool. You can complete this test in your own home. There is no cost for up to 2 attempts at this test. The Core Skills Test should take approximately 45 minutes and once completed we will check your test results and provide you with a copy for your records as soon as practicable. If you have evidence of successfully completing Year 10 or reach the required level in the Core Skills Test, we will make you an offer of enrolment RTO E1221 GDE Course - September 2017 v2.0 Page 2

6 If you do not have evidence of successfully completing Year 10 and do not reach the required Core Skills Test level, we will contact you to discuss your options. You may choose to sit the online Core Skills Test again. The completion of the Core Skills Test assists us to determine whether you have the Foundation Skills required to cope with the training, or whether you will need additional learning support, at your own cost, or require an external program that will develop your Foundation Skills before the vocational training begins. Progressing to Enrolment If you meet the Entry Requirements of this course, including completion of the Core Skills Test, we will make you an offer of enrolment. To accept this offer, you will be required to complete the documentation included with the Letter of Offer and return by the closing date. Once we receive all your enrolment paperwork you will be sent a Confirmation of Enrolment letter with final details regarding the course, and details of your fees and payment options. Please note: It is imperative that you complete all documentation including providing us with all evidence that you meet the Entry Requirements as outlined in your Letter of Offer without this evidence we will be unable to progress your enrolment. Recognition of Prior Learning (RPL) and Credit Transfer (CT) We offer all students the opportunity to apply for RPL. It is important to note that RPL is not guaranteed and you will need to provide sufficient evidence to be assessed against the current competency(ies) listed in the Certificate III in Individual Support. You are able to apply for RPL at any time during the course of study; however this needs to be undertaken before commencing the unit(s) of competency for which you are applying for RPL. Please refer to the Student Handbook for further information about RPL and CT. If you would like to apply for either RPL or CT, please refer to the RPL and CT Procedure. Charges will apply. RTO E1221 GDE Course - September 2017 v2.0 Page 3

7 Fee Information and Payment Options Fee information and payment options for our products and services are published on our website or provided to you in pre enrolment and / or service negotiation information. Fee Schedules Refer to the Fees and Payments section of our website ( for a detailed Schedule of Fees for the CHC33015 Certificate III in Individual Support. Tuition fees for the course are inclusive of the following items: Tuition and lectures Online resources provided by us Induction and orientation Student identification badge Student counselling and support Administration, Insurances, Placements and Facilitation. Incidental Costs Our CHC33015 Certificate III in Individual Support course may involve additional items which cannot be paid for with State or Commonwealth funding (these are referred to as incidental costs) and you will be personally responsible for paying for and / or sourcing all of these items from time to time. Immunisations / vaccination status report National Criminal History Check and Screening Assessments Textbooks (which may be purchased at Orientation or from a supplier of your choice) Travel to and from work placement. You will find estimates of incidental costs in the Schedule of Fees. RTO E1221 GDE Course - September 2017 v2.0 Page 4

8 Course Structure The course will be conducted over 12 weeks and is currently structured in 7 modules. The 12 weeks theory is complemented by additional time of 120 hours of work placement. Units are sequenced to ensure you are adequately prepared and safe when on work placement and to maximise learning opportunities. The work placement is to be completed either within a Residential Aged Care or a Community Care setting. The placement is designed to be undertaken in either full time or part time mode. Placement hours are unpaid so you should plan for this accordingly. Further details regarding these are outlined in the Work Placement section of this Guide. Code Title Module 1 Meeting the needs of older people CHCAGE001 CHCCCS011 HLTAAP001 Facilitate the empowerment of older people Meet personal support needs Recognise healthy body systems Module 2 Individualised support, communication and working legally and ethically CHCCCS015 CHCCOM005 CHCLEG001 Provide individualised support Communicate and work in health or community services Work legally and ethically Module 3 Working safely HLTWHS002 Follow safe work practices for direct client care Module 4 Supporting people living with dementia CHCAGE005 Provide support to people living with dementia Module 5 Facilitating responsible behaviour CHCCCS009 Facilitate responsible behaviour Module 6 Diversity and supporting independent and wellbeing CHCCCS023 CHCDIV001 Support independence and wellbeing Work with diverse people RTO E1221 GDE Course - September 2017 v2.0 Page 5

9 Code Title Module 7 Supporting relationships and providing home and community support CHCCCS025 CHCHCS001 Support relationships with carers and families Provide home and community support services Work Placement 120 hours work placement (usually unpaid and undertaken full time) Campus Attendance The delivery method of the Certificate III in Individual Support is campus-based. The schedule consists of 3 days of attendance per week for theory and practical sessions. You will be required to supplement the face to face attendance through completion of online and self-directed learning packages, workbooks and assessment materials. This will require on average, a commitment of at least 8 to 30 hours per week study time to be completed by you in your own time. Professional Dress and Appearance At Open Colleges School of Health we have a commitment to promote a professional image in all aspects of our business. This includes the personal appearance of our staff and students. All Students Unless otherwise directed by your Educator, the following criteria are to be met by both male and female students at all sessions, in the skills laboratory and whilst on work placement. Identification badge must be worn at all times Clothing must allow for ease of movement to ensure safe posture in all positions required to perform all care duties. General Appearance Jewellery should be kept simple and the style should not be hazardous (for example: plain wedding ring, studs or sleepers) Pierced body jewellery should be restricted to the ears, unless completely hidden by clothing or meeting the Workplace Health and Safety standards of the facility at which you are attending for reasons of your course RTO E1221 GDE Course - September 2017 v2.0 Page 6

10 Hair must be clean and neat and if longer than shoulder length, tied or secured at the back of the head with plain ties or clips Fingernails must be clean and short. Nail polish and acrylic nails are not acceptable on work placement. Shoes Shoes are to be a dark colour (for example: black, navy, charcoal) Shoes are to have a broad heel base, preferably flat with arch and instep support (height no greater than 4cms) Shoes must be completely enclosed (sandals, ballet flats, thongs, ugg boots, sandshoes / trainers are not permitted) Shoes are to have well maintained non-slip soles. Female Students Dark colour (for example: black, navy, charcoal) knee length skirt, culottes or trousers. Polo shirt or scrubs top Plain dark colour cardigan, jumper or vest Stocking or socks to be dark colour, white or flesh colour. Male Students Dark colour (for example: black, navy, charcoal) trousers Polo shirt or scrubs top Plain dark colour cardigan, jumper or vest Socks to be dark colour, white or flesh colour Please be aware that you will be prevented from attending sessions and / or the skills laboratory should you fail to meet the dress criteria. Strict adherence to the dress criteria is essential for work placement. Please Note: You may need to comply with additional dress code conditions (e.g. jewellery, piercings, visibility of tattoos) as per work placement Agency / Host Facility requirements. Any associated costs are your responsibility. RTO E1221 GDE Course - September 2017 v2.0 Page 7

11 Work Placement As part of the course you will be required to complete compulsory work placement which will be undertaken in the Aged Care or Community Care environments. The number of days of placement will vary dependent on the shifts undertaken. A minimum of 120 documented hours of placement is a requirement of this qualification. Attaining your qualification is, in part, reliant on successful completion of these work placement hours. Therefore you should be aware that if you miss any of the scheduled placements you will need to make up any time missed and it is possible that this may be at a later date and in a completely separate facility. There may also be some personal out of pocket costs for the extra facilitation required, particularly if the reason is, for example, due to your own disorganisation or lack of completion of assessments. During the compulsory work placement you will ordinarily be rostered according to standard industry shifts. The following shifts are provided as examples only as shift times can vary between facilities: Early 7:00am to 3:30pm 6:30am to 2:00pm Late 1:00pm to 9:30pm 1:30pm to 10:00pm Night 9:00pm to 7:30am 9:30pm to 7:00am Please Note: These shifts may include weekends and / or public holidays as determined by some facilities. It is important to note this may impact you if you work in a part time job or have other commitments. We will negotiate work placement on your behalf with various facilities and every effort is made to organise for your placement to be at a host facility near to where you live. However at times this is out of our control and due to industry pressures we must accept locations that are available. You should generally allow for travel to and from your placement venue of up to one hour each way. In some circumstances placement access issues may require amendments to your course timetable. Unfortunately we have no control or jurisdiction over this process but will work to provide you with as much notice as possible about these amendments. You will be supported in your work placement by host facility preceptors, facilitators and our qualified staff. It is critical that you utilise every opportunity whilst on work placement as it is here that you will gain the confidence and competence to help you gain successful employment on completion of your course. You must be fit to perform all duties required when on placement and we expect that you get in there and take every opportunity you have to practice your newfound skills and apply your training to practice. RTO E1221 GDE Course - September 2017 v2.0 Page 8

12 Cancellation of Placements by Students Organising work placement is a complex and time-consuming exercise. We schedule placement dates after the course has commenced. You are expected to make yourself available for the complete window of time scheduled for each placement. A cancellation fee may apply if you are unavailable for any placement window and you do not give us written notice of your unavailability more than 20 working days before the start of any placement. This fee will be waived only under specific circumstances limited to: Medical condition preventing attendance at placement (doctor certificate required) Death of an immediate family member Unforeseen carer obligations for immediate family members In the event you are unable to complete any scheduled placement you will not be permitted to continue in the course with your current group. We will work with you to determine the best course deferral option for you. You should note that any course deferral (without a sickness certificate or equivalent) may incur a fee and will delay your completion date. Work Placement Pre-requisites In order to complete the course, you will be required to meet course assessment requirements and complete all work placement to the required standard. To facilitate the allocation of a work placement, you are required to provide evidence of meeting all of the following pre-requisites: A current (no older than 12 months) National Police Check (refer to National Criminal History Check) AND A current First Aid Certificate (HLTAID003) AND A current Manual Handling Certificate AND A current immunisation record with evidence of up to date vaccinations (refer to Immunisation Requirements) may be requested by some facilities. IMPORTANT: These criteria for placement are not negotiable and if you fail to provide the necessary evidence to us in the timeframes we specify, your course progress and possibly completion will be at significant risk. You are strongly encouraged to pay particular attention to these requirements and to act on them as quickly as possible. You will also need to ensure you are up to date in regards to: Academic results (competency achieved in all academic assessments relevant to the area of work placement) Course fees Course attendance. RTO E1221 GDE Course - September 2017 v2.0 Page 9

13 National Criminal History Check To work within the Health or Community Services sector, students will be required to provide Police Clearance and Screening Assessments: Child-related employment screening card may be requested Vulnerable person-related screening (SA only) Aged Care sector employment screening (SA only) If you are aware of any prior criminal convictions, you are encouraged to speak with the Course Coordinator prior to enrolment. IMPORTANT: You are strongly encouraged to make all applications for criminal record screening and clearances as early as possible (even before your course commences). Your access to work placement depends on you providing us with evidence of your criminal history, and we have no influence over how quickly this evidence can be provided to you. If during the course of your enrolment, changes occur to the status of your National Criminal History Check, you are required to advise us as soon as practicable and update your screening evidence as soon as possible. Immunisation Requirements Health care workers may be exposed to and transmit vaccine-preventable diseases, therefore maintaining immunity in the health care worker population helps prevent transmission of vaccinepreventable diseases to and from health care workers and patients. As stated previously, prior to undertaking work placement you may be required to be screened and vaccinated as per immunisation guidelines for health care workers to ensure your own personal safety and that of patients, staff and visitors from the potential threat of exposure to vaccine-preventable diseases all students. To enable Open Colleges School of Health to assess your vaccination status, to increase immunisation awareness and to update records, you will be required to provide documented evidence of your immunisation status if requested by the placement facilities. The following is a list of recommended vaccines for health care students along with minimum acceptable evidence of immunity. This information is subject to change and suggests you check these requirements at the time of your enrolment. RTO E1221 GDE Course - September 2017 v2.0 Page 10

14 Disease Influenza (Flu) Measles, Mumps, Rubella (MMR) Varicella Zoster (Chicken Pox) Diphtheria, Tetanus and Pertussis Poliomyelitis Hepatitis B 1 Minimum acceptable evidence of immunity Documented evidence of influenza vaccination during the current influenza season. Confirmation of immunity post-vaccination is not required. Documented evidence of measles, mumps and rubella antibody (IgG) on serology or documented evidence of 2 measles vaccinations at least one month apart or born before Confirmation of immunity post-vaccination is not required. Documented evidence of varicella antibody (IgG) on serology or documented evidence of varicella vaccination or a history of prior chickenpox or shingles (no documentation required for history of infection). Confirmation of immunity post-vaccination is not required. Documented evidence of a booster dose of diphtheria, tetanus and pertussis vaccine in the last 10 years. Confirmation of immunity post-vaccination is not required. History of vaccination with a primary course of 3 vaccinations (documentation is not required). Confirmation of immunity post-vaccination is not required. Documented evidence of Hepatitis B core antibody or documented level of Hepatitis B surface antibody (>10mlU/ml) following completion of a course of Hepatitis B vaccine. Confirmation of immunity post-vaccination is required after completion of the vaccination course for all Health Care Workers. 1 It is a requirement that all students involved in patient care must have evidence of Hepatitis B immunisation. A full course of injections must be completed and serology report evidencing conversion obtained prior to your work placement. Hepatitis A 2 Documented evidence of hepatitis A antibody on serology (IgG) or documented evidence of completed course of Hepatitis A vaccine. Confirmation of immunity post-vaccination is not required. 2 Applicable if you have worked in remote indigenous communities or with indigenous children in NT, QLD, SA or WA Applicable only in Western Australia Methicillin-resistant Staphylococcus Aureus (MRSA) If you have been a patient, or worked in any hospital or residential care facility outside of Western Australia in the 12 months preceding placement, a MRSA screening clearance will be required. Tuberculosis Screening You will need to provide evidence of either Mantoux (skin screening) or Quantiferon Gold (blood test) results. RTO E1221 GDE Course - September 2017 v2.0 Page 11

15 Further information on immunisation can be found at All information provided by you will be treated confidentially and stored securely in accordance with the Commonwealth Privacy Act (1988). If for cultural, religious or medical reasons you are unable or unwilling to be immunised in accordance with the guidelines set out by SA and WA Health, your enrolment and consequent completion of the course may be suspended pending negotiations with host facilities to facilitate you on work placement. We hold no jurisdiction over this matter. IMPORTANT: Your immunisation status can take several months to complete courses of immunisation and you are strongly encouraged to commence this process with your health professional as soon as you decide to accept the offer of a place in this course. RTO E1221 GDE Course - September 2017 v2.0 Page 12

16 Further Study Options Once you have successfully completed your Certificate III in Individual Support there are several further study options available through Open Colleges School of Health: CHC43015 Certificate IV in Ageing Support CHC43115 Certificate IV in Disability HLT54115 Diploma of Nursing RTO E1221 GDE Course - September 2017 v2.0 Page 13