Auxiliary State Handbook 7471 PAN AMERICAN FREEWAY NE ALBUQUERQUE, NM 87109

Transcription

1 Auxiliary State Handbook 7471 PAN AMERICAN FREEWAY NE ALBUQUERQUE, NM 87109

2 NMHA AUXILIARY/VOLUNTEER SERVICE HANDBOOK TABLE OF CONTENTS Letter from Jeff Dye, President of NMHA... 1 Letter from Betty Leonard, Auxiliary President ( )... 2 Letter from Joyce Martinez, Auxiliary President-Elect ( )... 3 Prayer for Hospital Auxiliaries (Auxiliary Services Prayer)... 4 NMHA Auxiliary Prayer... 4 Insignia... 5 Uniforms... 5 State Pin... 6 NMHA Auxiliary/Volunteer Services Mission Statement... 7 NMHA Mission Statement... 7 Past State Presidents History of the State Auxiliary/Volunteer Services NMHA Auxiliary/Volunteer Services Honor Roll Recipients NMHA Board of Directors NMHA Auxiliary/Volunteer Services Board of Directors NMHA Auxiliary/Volunteer Services District Chairs NMHA Auxiliary/Volunteer Services Appointed Officers and NMHA Liaison NMHA Auxiliary/Volunteer Services Presidents Directors of Volunteer Services District Map Hospitals, Districts, Terms of Service Bylaws Policies and Procedures Job Descriptions President 55 President-Elect 58 Secretary 59 Treasurer Nominating Committee/Immediate Past President 67 District Chairman Director of Volunteer Services Representative 74 Bylaws, Policy & Procedures, Parliamentarian Historian Chairman Newsletter Chairman and Newsletter Salute to Excellence and Youth Volunteer Chairman Scrapbook and Years of Services Awards Chairman 87-88

3 TABLE OF CONTENTS, continued. Related Data and Forms (alphabetical order): Annual Report 56 Board of Directors Nominee Autobiography 69 Budget 90 Credentials/Proxy 65 District Workshop Registration 72 Expense Voucher 91 Expenses: Line Item Definitions 66 Meeting/Workshop Evaluation (Sample) 73 Memorials 57 Newsletter Contest Entry 81 Nominating & Consent to Serve 68 Roll Call 60 State Auxiliary/Volunteer Service Dues Memo 63 State Personal Member Dues Memo 64 Years of Service 89 Youth Volunteer Nominee 86 Expense Voucher Form NMHA Auxiliary/Volunteer Services Budget Annual NMHA Auxiliary/Volunteer Services Reports... Appendix

4 September 28, 2016 The New Mexico Hospital Association is always happy to share our annual meeting time with that of the State Auxiliary. I welcome you to Albuquerque and hope you have a great time of fellowship, learning and encouragement. You ve been well served by your President this year. Betty Leonard really epitomizes her theme of Volunteers Believe in Service. Thank you Betty for your leadership of the State Auxiliary and your participation on the NMHA Board. Your 1494 active local auxilians in the 18 member auxiliaries provide incredible support to our member hospitals. Last year, over 300,000 hours of service were volunteered. Those hours generated significant income and resulted in $333,003 in donations in support of hospital needs, $272,908 in scholarships and $80,053 in education programs. It s great to see that there were 34 youth volunteers involved in hospital auxiliaries last year. I encourage you to continue to promote youth volunteerism. Often times, these are our future health care professionals. At a minimum, your young volunteers are learning important leadership skills and building character for a successful life. I look forward to working with your incoming President, Joyce Martinez. I know she will do a great job and has good ideas going forward. It s a pleasure to support the State Auxiliary and we are certainly committed to doing so in the future. However, our long time employee, Jo Bowman, who has been the auxiliary liaison, will be retiring in October. Please welcome Andrea Lohse as she takes over those duties. Andrea will be at the meeting. She looks forward to getting to know all of you. Sincerely, Jeff Dye, MBA, FACHE, CAE President and CEO New Mexico Hospital Association 1

5 NMHA Auxiliary/Volunteer Service PRESIDENT S REPORT WELCOME to the NMHA Auxiliary/Volunteer Service 2016 annual meeting. I think you will be pleased with our speakers, breakout sessions and raffle items. Our Planning Committee spent many hours thinking and working in order to provide what we hope will be an educational and entertaining meeting. By increasing our dues and registration fees, we find ourselves in a much better financial state this year. There were no new changes to the Policies and Procedures or Bylaws this year; however, the judging has changed a bit with the scrapbook and newsletter contests. If the changes work out to be more satisfactory to the participants, the changes will be made the policies next year. It has been my pleasure to visit all our participating hospitals this year. I have met many new faces as well as familiar ones. Every auxiliary has members who work hard, are creative, and dedicated to making patients more comfortable and our hospitals more successful. I learned there s a lot more to Socorro than just McDonald s. The District Workshops in Raton, Roswell and Truth or Consequences were fun and educational. Thank you all for all your hard work and successful workshops. Having seen more of New Mexico than I ever have, it makes me appreciate even more the beauty of our state. The statistics from this year s annual reports are as follows: 1494 active members; 211 life and inactive members; 34 youth members; 327,671 volunteer hours; $1,877,32 total income; money for hospital needs equaled $333,003; $272,908 for scholarships; and $80,053 for education. *These numbers exclude Christus St. Vincent since no report was received from them. VERY IMPRESSIVE TOTALS It has been a pleasure and a privilege to serve as your President this last year. Thank you sponsors for your financial contributions to ensure the success of our annual meeting. Thank yous to Leda Evert and LeAnn Smith for all your encouragement and sharing your experience; Lincoln County Medical Center Auxiliary for covering my shifts in my absence and for sponsoring the goody bags; to the Board of Directors, thank you for agreeing to serve with me and for all your help in helping solve the problems that arose. Thank you to all the auxiliaries for the gifts, making me feel so welcome, and being so gracious during my visits. To my husband, for booking hotel rooms at a reduced rate and for putting off long vacations until after September 30. In December, we are off to CHRISTMAS ON THE RHINE. And last, but certainly not least, Jo Bowman, without whose help and patience being President and putting together the annual meeting would be an impossible task. It confirms my belief that VOLUNTEERS truly do BELIEVE IN SERVICE. Betty Leonard, State President Lincoln County Medical Center Auxiliary Ruidoso 2

6 Dear Auxilians and Volunteers, PRESIDENT-ELECT ANNUAL REPORT was a very trying year for me. The question of me being able to fulfill my obligation to be your President- Elect was certainly up in the air until early this spring when I went to Albuquerque for a planning meeting and Jeff Dye was available to install me as President-Elect. That was the beginning of a very interesting path for me. There were a few more planning meetings as well as the Mid-Year board meeting and getting to know the board members was so uplifting for me. In May I had the privilege of attending the State Auxiliary Leaders meeting in Washington DC. The evening I checked into the hotel, the Red Carpet was rolled out and that is when I found out that the White House Correspondence Conference was being held there that evening. I chose not to be a gawker but went to my room and watched it on TV. The State Auxiliary Leaders meeting was very interesting to me. Getting acquainted with auxilians and leaders from around the United States was a great honor and one that I will always cherish. The various ways that other auxiliaries give back to their hospitals was great. One has a Corvettes for Vets program; another had a program that was Where s Baby Look Before You Lock! They had brochures and flyers for parents to keep in their cars. Another highlight was an award luncheon and the key-note speaker was Jane Pauley! On Tuesday, Jeff Dye, NMHA President, was our tour guide to the Senate and House of Representatives. Present for this tour was Jim Heckert, CEO, Gerald Champion Regional Medical Center; Mike Zimmerman, CEO, Sierra Vista Hospital; Sharon Finarelli, Administrator-in-training, Sierra Vista Hospital; Beth Landon, Director Policy, NMHA; and myself. We visited with staff members to discuss various bills that are before both the Senate and the House. Jeff is really quite knowledgeable regarding the concerns of our hospitals. We had a great lunch and then I had to leave them to catch my flight home. I am looking forward to September and I hope you are too. Our program promises to be very interesting and hopefully, very enjoyable. Remember to wear red, white and blue on Thursday. No uniforms! I am also looking forward to serving you as President. I know I have some great shoes to fill but hopefully with all of your help and support I can make it through. I hope that I will be able to visit all of you but if I can t, I hope you will understand. A great big change for me this year is that I am know a member of the PHS Espanola Hospital Auxiliary. Since I was raised up there, it is like going home for me. All of the members have welcomed me with open arms and lots of hugs. I am proud to be a member of their auxiliary. Our new state board is diversified and I looking forward to serving with them in the coming year. There are a couple vacancies but hope to have them filled by the annual meeting. Joyce M. Martinez, President-Elect NMHA Auxiliary/Volunteer Service PHA Espanola Hospital 3

7 PRAYER FOR HOSPITAL AUXILIARIES Almighty God and Heavenly Father of mankind, bless we pray Thee, our endeavors in these hospitals in which we strive to bring comfort and hope to all who are in distress of mind or body. Guide us so that we may use the privilege given us to help the aged, the ill, and the very young with generosity, with discretion and with gentleness. Give us the strength to labor diligently, the courage to think and to speak with clarity and conviction but without prejudice or pride. Grant us, we beseech Thee, both wisdom and humility in directing our united efforts to do for others only as Thou would have us do. Amen. AUXILIARY PRAYER Heavenly Father, we come before you to be renewed and strengthened for the work set before us as hospital Auxilians and care givers. Keep us mindful of our role and duty to you and the patients and families we serve. Open our hearts and eyes so we may be a reflection of the gentleness and beauty of our Southwest in all we endeavor to accomplish. In each encounter, allow our presence to radiate the warmth of the desert and the sunshine; the strength and majesty of the mountains; and sharing of the bounties of the waters that vitalize our land. We thank you for this opportunity which brings us together to share and celebrate the joys and rewards of volunteering. Bless these Auxilians and the institutions in which they serve. Amen. Submitted by a special committee from Lovelace Foundation Auxiliary: Will Taylor, Auxilian O.J. Davis, Chaplain Pam Dickerhoof, Director, Volunteer Services *It is suggested the above Auxiliary prayers be used by the State Auxiliary at state functions and district workshops. 4

8 THE INSIGNIA (Adopted in 1958) The insignia of the American Hospital Association, worn on the left shoulder of the auxiliary jacket/smock sleeve or left side of cobbler (received usually after serving one hundred hours) embraces and combines many things. Quarterly, we have the Lorraine Cross, an emblem of relief to the unfortunate since medieval times. The caduceus, or the Want of Mercy and Serpent of Aesculapius (The Roman God of Medicine) has symbolized the healing art of thousands of years. The Maltese Cross has been the emblem of the Knights of Saint John of Jerusalem since A.D. 1082, and for several hundred years has also been used by the St. John Ambulance Service. The international emblem for the relief of sick and wounded is the Geneva or Greek Cross. The Urn Lamp is universally accepted as symbolic of knowledge, and is the official emblem of the Florence Nightingale Nurses. The American Eagle symbolizes the United States of America; the Maple Leaves, the Dominion of Canada; and the whole is supported by the classic Latin motto Nisi Dominus Frustra Without God We Can Do Nothing. UNIFORMS Appropriate uniforms will be determined by the local auxiliary/volunteer service. 5

9 STATE PINS In 2004 the State Auxiliary / Volunteer Service adopted an official state pin. The pin is shown below in both an enlarged view and actual size (7/8 width). The Zia symbol is in raised polished gold and red enamel. The State of New Mexico is in raised polished gold and yellow enamel on a recessed sandblast finish gold background. AUXILIARY VOLUNTEER SERVICE is displayed in raised polished gold lettering on a reflex blue enamel border. NMHA is incised reflex blue lettering on a raised polished gold border. Bottom loops are included to hold reflex blue year charms. Pin and year charm distribution information is included in the State Auxiliary / Volunteer Service Policies & Procedures. *State Pin updated in 2008, when NMHHSA changed their name to NMHA 6

10 NMHA AUXILIARY/VOLUNTEER SERVICE MISSION STATEMENT The mission of the Auxiliary/Volunteer Service to NMHA is to assist the hospital auxiliaries/volunteer services in their support of service to their hospitals and their communities. It also supports the NMHA in its mission and endeavors through education, networking, communication and participation on the NMHA Board of Directors. Services Provided Through the State Auxiliary/Volunteer Service Provide support and advice to member hospital auxiliaries/volunteer services so that each auxiliary/volunteer services can assist its hospital in providing the most effective healthcare in the ever-changing world of today. Organize and conduct the educational program in conjunction with the annual NMHA State Convention. Provide resource materials to member auxiliaries/volunteer services. Revised January, 1998; September 1999; January 2001 NMHA MISSION STATEMENT The New Mexico Hospital Association (NMHA), a voluntary membership organization, represents its membership on legislative, regulatory and public policy issues. NMHA works with its members and others to improve the health status of the citizens of New Mexico. 7

11 NMHA AUXILIARY/VOLUNTEER SERVICE PAST PRESIDENTS (*Active Past President) Term President Facility Elizabeth (Rood) Neher, Deceased Presbyterian Healthcare Services Marguerite Claffey, Deceased St Vincent Hospital Louis Craddock Lea General Hospital Bea Wilson Espanola Hospital Frances Currier, Deceased Artesia General Hospital Elisabeth Gray, Deceased Los Alamos Medical Center Bea Wilson Espanola Hospital Opal Armstrong, Deceased Ruidoso Medical Center Helen Hansche, Deceased Presbyterian Healthcare Services Imogene Ruckstuhl, Deceased Memorial Medical Center Harriet Harris, Deceased Bataan Memorial Hospital Marilyn Catt, Deceased St. Joseph Medical Center Flo (Wyrick) Martin Lea General Hospital Betty Peterson* 49 Calle Cantando Santa Fe, NM Los Alamos Medical Center Peg Bayless, Deceased San Juan Medical Center Grayce Campbell Los Alamos Medical Center Inez Rodgers* 724 Suzanne Las Cruces, NM Memorial Medical Center Nedra Gathings, Deceased Presbyterian Healthcare Services Gladys Reed, Deceased Los Alamos Medical Center Alice McClung, Deceased Dan C Trigg Memorial Hospital Myron Hallmark Lea General Hospital Joyce Mihas Gladys Reed, Deceased Los Alamos Medical Center Fran Merrill, Deceased St. Mary s Hospital Betty Knight, Deceased Presbyterian Healthcare Services Jane Justice, Deceased Dan C Trigg Memorial Hospital Katie Woodward* 812 Calle Del Corte NE Albuquerque, NM Betty Merritt* 6835 Bright View Road Las Cruces, NM St. Joseph Medical Center Las Cruces Memorial Hospital 8

12 Term President Facility Shirley Bartel* 1505 Figueroa NE Albuquerque, NM / Lovelace Medical Center Mary Lou Myer, Deceased University Hospital Arlene High* 1711 Cliff Gallup, NM / Rehoboth McKinley Christian Hospital Sue Gross, Deceased Los Alamos Medical Center Peggy Rueb* 6413 Kaston Ave NE Albuquerque, NM Presbyterian Healthcare Services Nada Baulch, Deceased Eastern New Mexico Medical Center Betsy King* 10 Arco NW Albuquerque, NM St. Joseph Medical Center Dorothy Sterling, Deceased Beverly Allen* 5420 Augusta Drive Farmington, NM / Elizabeth Jaramillo-Dalton P.O. Box 1052 Bernalillo, NM San Juan Regional Medical Center University Hospital Anne Haynes, Deceased Gerald Champion Regional Medical Center Ellin Marotta, Deceased St. Joseph West Mesa Hospital Fran Rogers, Deceased Los Alamos Medical Center Kay Moore, Deceased St. Joseph Medical Center Carol Searcy* 3227 Frontage Road 2116 Las Vegas, NM / cell: 505/ Alta Vista Regional Hospital 9

13 Term President Facility Marilyn Hathaway 2101 Mariyana Gallup, NM / Cell: 505/ Luella Kramer* 556 Camino Coronado Taos, NM / cell: 575/ Carol Searcy* 3227 Frontage Road 2116 Las Vegas, NM / cell: 505/ Rebecca Diaz* Sky Valley Way NE Albuquerque, NM / Brenda Knisely* Apache Avenue NE Albuquerque, NM / Jim Peters* 1167 Warm Springs Lane Las Cruces, NM / Betty Pfeiffer* 2315 Sedona Hills Parkway Las Cruces, NM / Rehoboth McKinley Christian Health Care Services Holy Cross Hospital Alta Vista Regional Hospital Presbyterian Healthcare Services Presbyterian Healthcare Services Memorial Medical Center Memorial Medical Center 10

14 Anne Felton* P.O. Box 3 Elephant Butte, NM Linda Rounds-Nichols* P.O. Box 1959 Gallup, NM / Cell: 505/ lindaroundsnichols@yahoo.com Paula Johnston* 1701 Colonial Parkway Clovis, NM / Donya Conine* Box 623 Cloudcroft, NM / donya.conine@yahoo.com Leda Evert P.O. Box 2963 Silver City, NM / leda37@comcast.net LeAnn Smith* 529 E. 7 th St. Cimarron, NM / leankes@aol.com Linda Rounds-Nichols* P.O. Box 1959 Gallup, NM / Cell: 505/ lindaroundsnichols@yahoo.com Betty Leonard* P.O. Box 646 Ruidoso, NM / believer2355@bajabb.com Sierra Vista Hospital Rehoboth McKinley Christian Health Care Services Plains Regional Medical Center Gerald Champion Regional Medical Center Gila Regional Medical Center Miners Colfax Medical Center Rehoboth McKinley Christian Health Care Lincoln County Medical Center 11

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16 NMHA AUXILIARY/VOLUNTEER SERVICE HISTORY OF THE STATE AUXILIARY/VOLUNTEER SERVICE In 1948, in St. Louis, the American Hospital Association formally called the Women s Hospital Auxiliaries began. A system of counselors for each state was formed with these people being approved by the President of American Hospital Association, on recommendation of the State Association. By 1957, the AHA felt each state was strong enough to develop their own programs and the counselors were discontinued. The committee of hospital auxiliaries became the Council of Hospital Auxiliaries. In 1952, Elizabeth (Rood) Neher of Albuquerque was told by the NMHA (now the NMHHSA) Executive Board that they would like the auxiliaries to meet in conjunction with their annual meeting. Auxiliaries represented at the first meeting included: Farmington, Las Cruces, Los Alamos, Santa Fe, two from Las Vegas and three from Albuquerque. Representatives from New Mexico auxiliaries met with Mrs. Lee Tollefson, a member of the Committee of Women s Hospital Auxiliaries of the AHA, to gain the formal direction needed to form the State Auxiliary. It should also be noted that Elizabeth served on the AHA Council for Hospital Auxiliaries. New auxiliaries added to the roster of the state in were Artesia General, Lea Regional, and Holy Cross Hospital of Taos, which was the first organized auxiliary in our state, having been founded in In 1955, the auxiliaries in Roswell were added to the roster. Carlsbad added two auxiliaries (Carlsbad Memorial and St. Francis Xavier) in 1956 and Lincoln County Memorial Hospital in Carrizozo, Clovis Memorial Hospital and Espanola Hospital brought the total to 19. In 1958, the changeover from the Counselor Committee was completed and Mrs. Frank Claffey from St. Vincent was the first Chairman. Also during this year, a constitution was presented and accepted, dues were inaugurated (.25/auxiliary), and the official AHA Auxiliary uniform and emblem were adopted. In 1957, Mimbres Memorial Hospital joined the group, followed in 1959 by Gerald Champion Hospital and Cibola General. Other 1959 milestones included incorporation as a non-profit organization in the State of New Mexico and tax exemption from the Bureau of Revenue. In addition to the state group in 1960 was Socorro Hospital, and 1961 brought new members from Lovington, Eunice, Jal, Truth or Consequences, Santa Rosa, and Tucumcari. In 1963, the number of auxiliaries belonging to State jumped to 30 with the addition of Roosevelt General Hospital in Portales and, during Elisabeth Gray s term of office, the State was divided into four districts. The dissolution of the corporation of the Auxiliary to the NMHHSA took place September 10, 1963, when the Auxiliary reverted to a committee of the hospital association. The approval of this change was given by the general membership and the NMHHSA Board at the eleventh annual convention in October The 1979 term of Myron Hallmark began with 29 auxiliaries reporting a total membership of 3,241. Jal Lea General, having resigned from state some years before, and McKinley General Hospital were added. During the term of Katie Woodward the voluntary assessment of member hospitals with auxiliaries, which is used to subsidize the State Auxiliary Budget, became permanent and ongoing. Betty Merritt s term in 1986 saw the first strategic plan for the Auxiliary. The committee consisted of the State Auxiliary Board Members and NMHHSA staff. 13

17 Mary Lou Meyers led the year, focusing on education as a top priority for volunteers while Arlene High, the next president, developed a state handbook. This year also saw the beginning of the Youth Volunteer Program. The creation of the Honor Roll Award and the shifting of nominating responsibilities to District Chairman, as well as the inception of the Salute to Excellence Award, made the term another year of progress. Peggy Rueb was president the following year. For the first time we joined New Mexico Hospital Association (NMHSSA) at their mid-year program. During her term, Nada Baulch played an important role in the assembling of the 40 th Anniversary Memorial Booklet. We celebrated the return of Miners Colfax Hospital Auxiliary, bringing the total number of hospital auxiliaries to 28 in The position of Historian was added to the State Board that year. It was necessary in 1995 to raise state dues from $1.50 to $2.00. Led by Elizabeth Jaramillo-Dalton , the State Auxiliary saw a year with the consolidation of positions on the Board and went on to the elimination of the under-utilized Legislative Chair and mid-year meetings on alternate years. During Anne Haynes term, a new term was coined, that of adjunct member. This was a result of Presbyterian Hospitals auxiliaries becoming a volunteer service organization. A donation of five hundred dollars and participation in most events, with the exception of holding voting privileges and eligibility for awards, preserved a vital link between auxilian and volunteer. The year brought many changes and issues to the State Auxiliary. There has been a move in our society for volunteerism without the requirement to belong to an organized dues-paying unit. Presbyterian Health Services recognized this trend and attempted to work within these confines. They accepted volunteers without being a member of an auxiliary organization, and paid a donation rather than dues for the volunteers. This procedure did not allow the volunteers to vote, participate in the awards program or to hold office in the auxiliary organization. The State Auxiliary of the New Mexico Hospitals & Health Systems Association (NMHHSA) set about changing bylaws and procedures to facilitate those wishing to volunteer without becoming a member of an auxiliary organization a change that resulted in an alliance between 14 auxilians and volunteers. In the re-designated State Auxiliary/Volunteer Services to the NMHHSA, Presbyterian Health Services again became a part of the NMHHSA State Auxiliary. The service organization is required to pay dues of $2 per member that entitles them to all benefits, i.e. vote, participate in awards, and hold office. This major change was approved by the Board of Directors of NMHHSA, the Auxiliary Board and the membership of the State Auxiliary. In the State Auxiliary lost Hobbs and Tucumcari. As we ended 1999, the last year of the century, the State Auxiliary was facing new issues. The greatest one of these was the forming of an alliance between the Auxilians and the Volunteers. This change was discussed at length with Nancy Brown (the American Hospital Association Auxiliary/Volunteer Assistant), was approved by the NMHHSA Board of Directors, the Auxiliary Board of Directors and the membership of the State Auxiliary. The NMHHSA State Auxiliary officially changed their name to the NMHHSA Auxiliary/Volunteer Services Association. During Kay Moore s term, a new membership category was introduced, Independent Membership. Carlsbad left the state organization; leaving 22 Active, 1 Provisional and 1 Independent NMHHSA Auxiliary/Volunteer Services memberships. This marked the beginning of the new millennium and the beginning of a new century for the NMHHSA Auxiliary/Volunteer Services. During the term of Carol Searcy, the Bylaws and Policies & Procedures were critiqued. The Handbook was supplied to each of the Auxiliary/Volunteer members of the NMHHSA Auxiliary/Volunteer Services with yearly updates to follow. 14

18 Santa Fe voted to remove themselves from the state membership. Portales dedicated their new hospital facility (Roosevelt General Hospital) with plans of trading their Provisional Membership for an Active Membership. As we began the new millennium we were looking forward to further expansion of the State organization. Marilyn Hathaway s term saw the continuation of change statewide. Los Alamos Hospital was sold to the For- Profit Province Corp. and the sales of the currently For-Profit Lovelace Health Systems and the Not-For-Profit St. Joseph Healthcare Systems to the For-Profit Ardent Corporation is pending. St. Joseph s Auxiliaries voted to disassociate from the State Auxiliary/Volunteer Services while Los Alamos and Lovelace Auxiliaries remain strong volunteer groups. We welcomed the return of Roosevelt General Hospital Auxiliary, Portales, to the State. We are currently at 20 auxiliary/volunteer services members. At the request of several member organizations and in recognition of the changing direction of Auxiliaries, the State will no longer designate or dictate the wearing of a singular official State volunteer uniform. We have also worked closely with the AHA Committee on Volunteers on several National projects, including the first annual National Healthcare Volunteer Day in April was led by Luella Kramer. St. Vincent and Sandia Health Systems (formerly St. Joseph) rejoined the state and increased our membership by over 400. During the Summer 2003 Board of Directors meeting, minor language and clarification changes were made to the bylaws and policy/procedures handbook. During Carol Searcy s term, she accomplished two enhancements for the future of NMHHSA Auxiliary/Volunteer Services: the Membership Lists and the State Pin. The Membership List will assist in future goals and awards for the NMHHSA A/VS; the State Pin which will be worn as a symbol of pride as a member of the NMHHSA Auxiliary/Volunteer Service. National awards, loss of Portales Auxiliary, redistricting, and increase of funding were highlights in Rehoboth McKinley Christian Health Care Services in Gallup was awarded the American Hospital Association s Hospital Award for Volunteer Excellence (HAVE). Due to declining membership, the Roosevelt General Hospital Auxiliary in Portales decided to discontinue their state membership. It is hoped that they will be able to rejoin the State soon. The NMHHSA Board of Directors voted to increase the hospital assessments from $150 to $250, effective in In an effort to have the districts more evenly member-balanced, the State Board move Gerald Champion Regional Medical Center in Alamogordo from District 4 to District 3. It is especially appropriate to highlight the fundraising success of President-Elect Brenda Knisely. In 2004, Rebecca Diaz was responsible for raising $3800 for annual meeting sponsorship; and, in 2005, Brenda was successful in raising over $10,000. Sponsorship dollars have allowed the State Auxiliary/Volunteer Service to keep registration fees at a minimal; in addition, funds were available to bring educational sessions and speakers to the annual event. During the term of Brenda Knisely, Past State President Marilyn Hathaway, who did the original histories of the State Auxiliary/Volunteer Service, again updated the histories for the years 2000 through The histories were published in book form and distributed to each Auxiliary/Volunteer Service. Auxilians from Plains Regional Medical Center in Clovis, who left the State Auxiliary/Volunteer Service after the 2005 Annual Meeting but retained personal memberships in 2006, are working to regain their membership in the State organization. Carlsbad Medical Center Auxilians rejoined the State organization in The following auxiliaries were also contacted during this year s membership drive: Artesia General Hospital, Cibola General Hospital, HealthSouth Rehabilitation Hospital, Lea Regional Medical Center, MountainView Medical Center, Dr. Dan C. Trigg Memorial Hospital, and Union County General Hospital. 15

19 For the first time changes were made to the format of the Annual Meeting. The Voting Body Meeting was held separate from the General Meeting. To accommodate this change, two registrations were held. A reception was held to honor the Past State Presidents. At the evening dinner, the Awards and Recognitions were presented. Jim Peters served as our President during the year. Membership continues to grow as we passed the 2400 milestone. Plains Regional Medical Center Auxiliary rejoined the State and attended the Annual Meeting. The reception at the Annual Meeting honored those individuals who have given 55 or more years of service. That list consists of Alnita Baker (Alta Vista Regional Hospital, Las Vegas) and Elisabeth Gray (Los Alamos Medical Center, Los Alamos). Also honored were the local organizations that have provided 55 or more years of service. This group includes: Alta Vista Regional Hospital Las Vegas, Espanola Hospital Espanola, Los Alamos Medical Center Los Alamos, Love Medical Center Albuquerque, Memorial Medical Center Las Cruces, Presbyterian Healthcare Services -Albuquerque, San Juan Regional Medical Center -Farmington, Holy Cross Hospital Taos, and St. Vincent Regional Medical Center Santa Fe. Minor changes were approved to the organization s bylaws and were primarily grammatical or clarifying in nature. The organization s name was changed to the New Mexico Hospital Association Auxiliary/Volunteer Service, in order to be consistent with the New Mexico Hospital Association (NMHA). Our President-Elect, Betty Pfeiffer, collected $12,300 in sponsorship for the 2007 NMHA Auxiliary/Volunteer Service Annual Meeting. These funds continue to help hold the member costs for the meeting to an absolute minimum. Betty Pfeifer, Memorial Medical Center Auxiliary in Las Cruces, New Mexico served as President during With the addition of Nor-Lea General Hospital Auxiliary in Lovington (38 members) and with the twelve (12) Personal Memberships from Trigg Memorial Hospital Auxiliary in Tucumcari, the State Auxiliary continues to maintain a healthy membership in spite of a declining trend in volunteer work nationwide. After a survey of 21 groups in the organization, it was determined that there is still an interest in continuing competitions for Scrapbook, Salute to Excellence, and the Newsletter. Minor changes to the Policies and Procedures were made to encourage more participation in the competitive areas. A Bylaws change was made to appoint the four (4) district chairpersons as opposed to election with the host auxiliary/volunteer service for the annual district workshops submitting the name of a nominee to the President-Elect for an appointment. A web site for the State Auxiliary was initiated and is ongoing. The year brought sadness to the State Auxiliary with the loss of two Past State Auxiliary Presidents Gladys Reed and Sue Gross of Los Alamos Medical Center passed away in December Anne Felton, Sierra Vista Hospital Truth or Consequences, served as President during Beginning January 1, 2009 the mileage reimbursement for Auxiliary Board members was increased from $.40 to $.50 per mile. In mid-april the NMHA Auxiliary/Volunteer Services, along with NMHA, moved to a much larger office building at 7471 Pan American Freeway NE, Albuquerque. The NMHA Auxiliary/Volunteer Service web page is up and running with many helpful and useful links. A decision was made to reinvest some of the reserve money by in a certificate of deposit and leave the remaining to cover unexpected expenses. A bylaws clarification was made to make it easier to get District Chairs by having Auxiliary Presidents in each district suggest names to the President-Elect, eliminating this responsibility by the Nominating Committee. Sadly, Nor-Lea General Hospital in Lovington has withdrawn from the State Auxiliary. For the first time, we had the privilege of having Mary McCormack, on behalf of the American Hospital Association, address our General Assembly at Annual Meeting. Linda Rounds-Nichols, Rehoboth McKinley Christian Health Care Services Gallup, served as President during Linda visited each local auxiliary/volunteer service group, as well as making a visit to Tucumcari to meet with the Personal Members. The bylaws were changed to further reflect the practice of the appointment versus election of the district chairs, and some changes were made in the policies so they would coincide with the bylaws. 16

20 The Board voted to follow-up on the decision of Anne Felton s board, and invested $25,000 in a Schwab One Organization Account, invested in the Vanguard Short-Term Treasury fund. One of the highlights of 2012 annual meeting was that it included vendors. This was the second year to have vendors; however, there were only 2 in the previous year. Vendors and sponsors have allowed the State Auxiliary to provide keynotes and education presenters to the membership as well as keep the registration fee under $100 per registrant. In 2012, the Las Vegas Auxiliary changed their name with the State Corporation Commission, Attorney General s Office and State of New Mexico Taxation & Revenue Department to Auxiliary for Alta Vista Regional Hospital. An update to the history information was submitted by Gila Regional Medical Center: The Hillcrest Hospital Auxiliary joined the New Mexico Hospital Association in 1970, with 69 active members. There were 10 executive board members with Mollie Cerney serving as president. The first time Silver City Auxilians attended the NMHA State Convention in Albuquerque was on October 28, 1970 with 8 attendees. Leda Evert, Gila Regional Medical, Silver City served as president during There were a number of changes throughout the year. The registration fee to attend the annual meeting was increased to $100 from the previous $90 to help defray the rising costs of the meeting; i.e., speaker fees, A/V rental, food, etc. For the very first time, registration was done online and was very successful. The job description for the Newsletter Chairman was updated as well as the guidelines for the state newsletter. A new set of guidelines for the scrapbook contact was approved. The form for submitting names of deceased Auxilians for the memorials changed to allow for all the names to be submitted electronically and on the same form. At the annual meeting, there was a first time RAFFLE with beautiful homemade items donated by the auxiliaries. This was a very successful endeavor and all proceeds went to the NMHA Auxiliary/Volunteer Service. There were five vendors selling products onsite another addition that was a huge success. The biggest challenge in 2013 was regarding future District II workshops. District II members were not able to commit to a workshop in The Board approved that District II schedule workshops every other year, on a rotating basis. There will be a District II chair that will coordinate with other districts for District II members to attend their meetings and will also serve as contact person for District II news/information distribution, as needed. Peggy Easterling, San Juan Regional Medical Center Auxiliary Farmington, stepped up to the plate to serve as the first District II Liaison. In 2013/2014, Le Ann Smith from Miners Colfax Medical Center Auxiliary in Raton, served as President. As we all know in life, there are changes and this was one. This was the first year of only three District Workshops since District II would not host. In the spirit of including District II Auxiliaries during a by-year, they were invited to all workshops. Unfortunately, three auxiliaries voted to no longer participate at the State level. They are Mimbres from Deming, Lovelace and UNM Hospital from Albuquerque. It was with regret to learn of this decision, but respected. Acknowledgement was sent and an invitation to return at any time in the future would certainly be welcome. Due to a decline in funding more changes were made which became effective in and will continue into 2015/2016. At the Mid-year Board Meeting in May, the following decisions were made: The Board Appreciation Dinner during the annual convention will no longer be paid by the State Auxiliary. The dinner will continue but it will be a Dutch treat event. The Past President expenses will no longer be paid to attend District Workshops. The Past President will contact prospective nominees for office by or telephone. Effective in 2015/2016, there will no longer be a Years of Service Chairman; that position will be included in the duties of the Secretary. The Scrapbook and Newsletter Chairman will be consolidated, since the contests for both are held in alternate years. With the consolidation of these positions, there will be a substantial amount of savings. 17

21 2015. As our president, Linda Rounds-Nichols, RMCHCS, Gallup, wrote in one of the newsletters, 2015 was a year of Commitment, Communication, Collaboration and Change. Linda, the executive committee of the board and the other board members were committed to enhancing communication and collaboration. They worked together and involved the past presidents and current local presidents. Decisions were made using the input from the members. Rather than focusing only on this year, the leaders reviewed information from past years, and shared items that had not been distributed to the membership. They reviewed our financial responsibilities, which led to the creation of a conference budget, as well as assuming the responsibility of the president and treasurer approval and authorization of all expenditures, rather than only those of the board members. The work of this year was designed to improve our practices and to involve the membership as much as possible, because it is the members who make this organization what it is. 18

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23 NMHA AUXILIARY/VOLUNTEER SERVICE HONOR ROLL RECIPIENTS 1990 Mollie Cerny, Gila Regional, Silver City Adelaide Glasner, Gila Regional, Silver City Thelma Armstrong, San Juan Regional Hospital Farmington 1991 Kay Murphy, St. Vincent Hospital, Santa Fe Helen Simms, Clovis High Plains Hospital, Clovis Nell Trout, Lincoln County Medical Center, Ruidoso 1992 Marian Nordstrum, Presbyterian Healthcare Svc Albuquerque Alberta Herron, Presbyterian Healthcare Services Albuquerque Margaret Rau, St. Joseph Medical Center, Albuquerque 1993 Mary Kelly, St. Vincent Hospital, Santa Fe Betty Smith, Rehoboth-McKinley Christian Hosp, Gallup Alta Jordan, St. Vincent Hospital, Santa Fe 1994 Thelma Armstrong, San Juan Medical Center, Farmington Adelaide Glaser, Gila Regional Medical Center, Silver City Nell Trout, Lincoln County Medical Center, Ruidoso 1995 Nell Trout, Lincoln County Medical Center, Ruidoso Adelaide Glaser, Gila Regional Medical Center, Silver City Helen Simms, Plains Regional Med Ctr, Clovis Margaret Rau, St. Joseph Medical Center, Albuquerque 1996 Adelaide Glaser, Gila Regional Med Ctr, Silver City Helen Simms, Plains Regional Med Ctr, Clovis Margaret Rau, St. Joseph Healthcare Systems, Albuquerque 1997 Margaret Rau, St. Joseph Healthcare Systems, Albuquerque Helen Simms, Plains Regional Medical Center, Clovis Wayne Sweet, Lovelace Health Systems, Albuquerque 21,197.5 hours 17, hours 17,029 hours 16,486 hours 15,175 hours 13,269 hours 16,233.5 hours 13,870.5 hours 13,354 hours 14,541 hours 13,510 hours 12,916 hours 19,352 hours 18,986 hours 18,120 hours 20,325 hours 19,645 hours 17,683 hours 15,800 hours 19,795 hours 16,861 hours 16,250 hours 17,500 hours 17,082 hours 17,000 hours 1998 Connie Manire, Lincoln County Medical Center, Ruidoso 19,842 hours Alice Gibson, San Juan Regional Medical Center, Farmington 18,226 hours Helen Simms, Plains Regional Medical Center, Clovis 17,188 hours 1999 Lena Bridges, Plains Regional Medical Center, Clovis Betty Smith, Rehoboth McKinley Christian Hospital, Gallup Grayce Campbell, Los Alamos Medical Center, Los Alamos 18,451 hours 17,145 hours 13,035 hours 20

24 2000 Alice Gibson, San Juan Regional Medical Center, Farmington Mary J. Kelly, St. Vincent Hospital, Santa Fe Sister Adele Baca, St. Joseph Healthcare, Albuquerque 2001 Billie Starkey, Espanola Hospital, Espanola Katherine Whitcomb, Eastern N. M. Medical Center, Roswell Grayce Campbell, Los Alamos Medical Center, Los Alamos 2002 Betty Smith, Rehoboth McKinley Christian Hospital, Gallup Ethel Stepp, Rehoboth McKinley Christian Hospital, Gallup Ruth Weems, Roosevelt General Hospital, Portales 21,320 hours 16,690 hours 14,335 hours 32,693 hours 14,249 hours 13,156 hours 19,453 hours 14,992 hours 14,000 hours 2003 Nancy Bell, Espanola Hospital, Espanola 26,923 hours Alberta Herron, Presbyterian Healthcare Services, Albuquerque 18,775 hours Betty Bullington, Presbyterian Healthcare Services, Albuquerque 16,866 hours 2004 Alberta Herron, Presbyterian Healthcare Services, Albuquerque 19,036 hours Betty Bullington, Presbyterian Healthcare Services, Albuquerque 18,358 hours Ethel Stepp, Rehoboth McKinley Christian Health, Gallup 15,955 hours 2005 Valeria Van Soelen, St. Vincent Regional Medical, Santa Fe 16,841 hours Dorothy Berget, Presbyterian Healthcare Services, Albuquerque 16,642 hours Martha Zollinger, Rehoboth McKinley Christian, Gallup 15,549 hours The Hours of Service recognition was discontinued in Recognition for service was replaced with Years of Service. 21

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26 New Mexico Hospital Association Board of Directors CHAIRMAN Jim Heckert CEO Gerald Champion Regional Medical Center 2669 N. Scenic Drive Alamogordo, NM Fax: Ann Sieler, Executive Assistant CHAIR-ELECT Sandra Podley VP & Administrator Central Delivery System Medical Centers Presbyterian Hospital PO Box Albuquerque, NM Renee Toy, Executive Assistant SECRETARY-TREASUER Shawn Lerch CEO Miners Colfax Medical Center 203 Hospital Drive Raton, NM Kandace Evans, Administrative Assistant IMMEDIATE PAST-CHAIRMAN Troy Greer CEO Lovelace Medical Center 601 Dr. Martin Luther King Jr. Ave. NE Albuquerque, NM Fax: Joyce Raizen, Executive Assistant 23

27 AHA DELEGATE Stephen McKernan CEO University of NM Hospital 2211 Lomas Blvd. NE Albuquerque, NM Fax: Fontaine Whitney, Executive Assistant AHA ALTERNATE DELEGATE David Shaw CEO Nor-Lea General Hospital 1600 North Main Lovington, NM Fax: Marie Gray, Executive Assistant Doyle Boykin Administrator Presbyterian Kaseman Hospital 8300 Constitution NE Albuquerque, NM Julie Aragon, Administrative Assistant Pat Carrier CEO CHRISTUS St. Vincent Regional M/C 455 St. Michael s Drive Santa Fe, NM patrick.carrier@stvin.org Fax: Desiree Turner, Executive Assistant desiree.turner@stvin.org Sheri Milone Administrator/CEO Lovelace Women s Hospital 4701 Montgomery Blvd. Albuquerque, NM sheri.milone@lovelace.com Fax: Adeline Apodaca, Administrative Assistant adeline.apodaca@lovelace.com DIRECTORS-AT-LARGE Christina Campos Administrator Guadalupe County Hospital 117 Camino de Vida, Suite 100 Santa Rosa, NM ccampos@gchnm.org Fax: David Conejo CEO Rehoboth McKinley Christian H/C Services 1901 Red Rock Drive Gallup, NM dconejo@rmchcs.org Fax: Debra Haynes, Executive Assistant dhaynes@rmchcs.org Bill Patten CEO Holy Cross Hospital 1397 Weimer Road Taos, NM bpatten@taoshospital.org Lenora Cisneros, Executive Assistant lcisneros@taoshospital.org Kenneth Randall CEO Artesia General Hospital 702 North 13 th Street Artesia, NM artesiarandall@artesiageneral.com Fax: Evangelina Kremidas, Executive Assistant ekremidas@artesiageneral.com Jamie Silva-Steele CEO UNM Sandoval Regional Medical Center 3001 Broadmoor Blvd. NE Rio Rancho, NM jsilva@srmc.unm.edu Fax: Geraldine Vallejos, Executive Assistant gvallegos@srmc.unm.edu 24

28 EX-OFFICIO DIRECTORS NMHA AUXILIARY/VOLUNTEER SERVICES Joyce Martinez (volunteers at Presbyterian Espanola Hospital) 1554 Camino San Patricio Santa Fe, NM NM ORGANIZATION OF NURSE LEADERS PRESIDENT Rosa Matonti University of NM Hospital 2211 Lomas Blvd. NE Albuquerque, NM HEALTHCARE FINANCIAL MANAGEMENT ASSOCIATION (HFMA) REPRESENTATIVE Bret Goebel Bret Goebel Consulting Grand Avenue NE Albuquerque NM Fax: NMHA PRESIDENT Jeff Dye President & CEO New Mexico Hospital Association 7471 Pan American Freeway NE Albuquerque, NM Fax: Judy Hall, Executive Assistant to the President GUEST AMERICAN HOSPITAL ASSOCIATION Ron Purcell Regional Executive 802 West Bannock St., Suite 500 P.O. Box 1278 Boise, ID Fax:

29 BOARD OF DIRECTORS PRESIDENT PRESIDENT-ELECT SECRETARY/YEARS OF SERVICE CHAIR TREASURER/NOMINATING COMMITTEE CHAIR IMMEDIATE PAST-PRESIDENT/NOMINATING COMMITTEE CHAIR Joyce Martinez 2554 Camino San Patricio Santa Fe, NM / PHS Espanola Hospital Doris Montoya PO Box 3732 Las Vegas, NM / (gift shop) Alta Vista Regional Hospital Debby Tillman 4002 Wellington Street Farmington, NM / San Juan Regional Medical Center Le Ann Smith 529 E 7 th Street Cimarron, NM / leankels@aol.com Miners Colfax Medical Center Betty Leonard P.O. Box 646 Ruidoso, NM / believer2355@bajabb.com Lincoln County Medical Center 26

30 DISTRICT CHAIRS DISTRICT 1 CHAIRMAN DISTRICT 2 CHAIRMAN DISTRICT 3 CO-CHAIRMEN Marcia Smith 223 Morgan Road Toas, NM / / (f) Holy Cross Hospital TBD Christine Guzman 213 Maverick Court Alto, NM / catguz@att.net Milly Mastin 113 Bela Cena Alto, NM / mildic@windstream.net DISTRICT 4 CHAIRMAN Lincoln County Medical Center Peter Romero PO Box 633 Socorro, NM / pdromero53@yahoo.com Soccoro General Hospital 27

31 APPOINTED OFFICERS NEWSLETTER CHAIRMAN/NEWSLETTER CONTEST CHAIR PARLIAMENTARIAN/BYLAWS/ HISTORIAN CHAIR SALUTE TO EXCELLENCE CHAIRMAN/YOUTH VOLUNTEER CHAIR DIRECTOR OF VOLUNTEER SERVICES REPRESENTATIVE Kevin O Donovan 617 Mesa Vista Dr. Farmington, NM / kodonovan@sjrmc.net San Juan Regional Medical Center Anna Weybrew 2020 La Mesa Drive Raton, NM / sjweyaw@q.com Miners Colfax Medical Center Linda Zuflacht 212 S. 4th Street Raton NM / cusmom@gmail.com Miners' Colfax Medical Center Lynda Whalen 405 West Country Club Road Roswell, NM / ext lyndawhalen@yahoo.com Eastern New Mexico Medical Center NMHA AUXILIARY LIAISON Andrea Lohse 7471 W. Pan American Frwy NE Albuquerque, NM / alohse@nmhsc.com New Mexico Hospital Association 28