communications Analytics Corporation Knowledge Management as an Enabler of Information Operations Dave Britt

Transcription

1 communications Analytics Corporation Knowledge Management as an Enabler of Information Operations Dave Britt

2 Overview Non-standard terms and symbols Same terms different meanings Multi-level security Knowledge Management as a tool for IO The Problem Set GWU systems engineering model Technology-keys to a solution, but not the solution Summary 2

3 Non-Standard Terms/Symbols Common Operating Picture an Example Services have a bias for own terms and symbols Inability or refusal to educate to a standard Human nature is that we use what we know & are comfortable using to do our jobs Result: No COP exists 3

4 Same Terms with Different Meanings When a Tank is not Tank When a #10 is not #10 4

5 Multi-Level Security a Challenge Example of Joint Staff Agency USAF Agency Joint Staff Navy Army USMC 5

6 Multi-Level Security a Challenge Example of Joint Staff Agency USAF Agency Joint Staff Navy Army USMC 6

7 Knowledge Management is NOT a Data Base Knowledge Management is the application of what we know about a given situation captured and applied again 7

8 The Problem Set We are oriented toward creating the perfect data base instead of rethinking how we communicate 8

9 Knowledge Management A Systems Engineering Solution Operational Architecture NCA CINC USA USAF USN USMC USCG Coalition Commander s Intent - Statement of Need 9

10 Knowledge Management A Systems Engineering Solution Operational Architecture NCA CINC USA USAF USN USMC USCG Coalition Industry Response We can build the system to meet the Need INS State FBI NIMA DIA NSA CIA Coalition Systems Architecture Service s C4I USA USN USAF USMC USCG OTHERS Sensors Architecture National Space Air Ground Sub-Surface 10

11 Knowledge Management A Systems Engineering Solution Operational Architecture NCA CINC USA USAF USN USMC USCG Coalition Industry Response We can create the technology to fill the Need INS State FBI NIMA DIA NSA CIA Coalition Systems Architecture Service s C4I USA USN USAF USMC USCG OTHERS Sensors Architecture National Space Air Ground Sub-Surface Technical Architecture Portals Translators OLAP ERP CRM DII COE HLA W3C.Net Liberty Internet II Semantic Web 11

12 Knowledge Management A Systems Engineering Solution Operational Architecture Missing Need Systems Solutions Technology Solutions NCA CINC USA USAF USN USMC USCG Coalition A common information environment INS State FBI NIMA DIA NSA CIA Coalition Systems Architecture Service s C4I USA USN USAF USMC Sensors Architecture National Space Air Ground Sub-Surface Technical Architecture Portals Translators OLAP ERP CRM DII COE HLA W3C.Net Liberty USCG Internet II OTHERS Semantic Web 12

13 Knowledge Management A Systems Engineering Solution Operational Architecture NCA CINC USA USAF USN USMC USCG Coalition Framework to Communicate INS State FBI NIMA DIA NSA CIA Coalition Systems Architecture Service s C4I USA USN USAF USMC USCG OTHERS Sensors Architecture National Space Air Ground Sub-Surface Technical Architecture Portals Translators OLAP ERP CRM DII COE HLA W3C.Net Liberty Internet II Semantic Web 13

14 George Washington University Labor Material and Equipment Capital Land Customers The Organization INPUT PROCESS OUTPUT Feedback Controls Technology Ecology Government General Public Competitors ENTERPRISE MANAGEMENT, ENGINEERING, AND INTEGRATION: A Systems Approach to Leverage Enterprise-wide Intellectual Assets FEEDBACK FEEDBACK INPUTS PROCESS OUTPUTS Functions Processes Enterprise Value Proposition Strategic Goals (Measurable) Intellectual assets (Decision Making) Value Proposition Intellectual Assets (Operational) Codification Personalization Assure Generate Codify Transfer Use Organization Formal Informal Enhanced organizational performance Efficiency Effectiveness Innovation LDERSHIP ORG TECH LEARNING KM Technologies Collaborative Distributive Codified Integrative Management Management Plans Systems Approach Teams Change Management Risk Management Methods and Standards Information Systems Enterprise Assess Design Plan Implement Michael Stankosky, D.Sc, George Washington University 2001 All Rights Reserved 14

15 The Challenge Knowledge Management as an Enabler Create the framework to communicate Examine the technologies available to overcome the challenges of: Non-standard Terms Same terms different meaning Multi-level security We are in who we are in good measure because of what we have learned and what we remember. - Noble Laureate Dr. Eric R. Kandel 15

16 Summary KM as an Enabler for Information Operations I leave you with these thoughts. IO must be much more than the sum of plans to attack or defend against an adversary KM is an essential tool to help us be successful in executing Information Operations KM is not a destination, but a journey, one that begins when we rethink and capture a framework to be able to communicate across Service and agency boundaries 16