VANCOUVER POLICE BOARD
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1 VANCOUVER POLICE BOARD MINUTES of Regular Meeting held on Wednesday September , 1:00 pm to 3:00 pm 7 th floor boardroom, 2120 Cambie Street, Vancouver, BC Board Members Present Mayor Sam Sullivan Jerry Adams Terry La Liberté Mary McNeil Patti Marfleet Dale Parker Glenn Wong Present Chief Constable Jamie Graham DCC Jim Chu DCC Doug LePard DCC Bob Rich DCC Bob Rolls Insp Jess Ram, VPD ECOMM [#5, #6] Doug Smith, Equipment Services [#5] Marg Coulson, Deputy City Clerk, City of Vancouver [#6] Insp Scott Thompson, District 3 [#8] Donald MacPherson, CoV Drug Policy Coordinator [#8] Kylie Monan Sabo, Board Administrative Assistant The Regular Meeting was called to order at 1:00 pm. 1. Adoption of Regular Meeting Agenda Delegations Preston Guno, Ministry of Child & Family The Honourable Paul Holloway, Minister of Police, Australia THAT the Vancouver Police Board approve the Regular Meeting Agenda for September 13, Approval of Minutes THAT the Vancouver Police Board approve the Regular Meeting Minutes of July 19, New Board member: introduction and taking the oath Having been re-appointed to the Board, Terry La Liberté retook his oath of office. Mayor Sullivan introduced and welcomed new Board member Jerry Adams. Mr Adams also took his oath of office at this time. [Mr Adams s profile is available at 4. Delegations Preston Guno opened by acknowledging the Coast Salish people and their land on which the Board meeting was taking place. The appointments of Jerry Adams and Terry La Vancouver Police Board / September 13, 2006 REGULAR MINUTES page 1
2 Liberté to the Police Board were a positive step towards rebuilding the relationship between the Aboriginal people in Vancouver and the Vancouver Police Department had occurred. Great progress had been made and the youth that Mr Guno worked with were seeing positive results to the advocacy work they performed. The Honourable Paul Holloway, Minister of Police in Australia, thanked the Vancouver Police Board and the Vancouver Police Department for their hospitality and the opportunity to observe policing strategies and models such as Community Policing which the Vancouver Police Department was pioneering. 5. Report #0666: VPD fleet review Insp Jess Ram and Doug Smith from Equipment Services presented the updated fleet review. Based on current spending, Year End fleet expenditures were projected to be $3.6M, which would result in the fleet operating account being over budget by $640K. The offset which was to come from the decreased amount of damages to police vehicles would result in a reduction of vehicle operating costs. The VPD and Equipment Services were confident that changes made in policy and procedure would offset the increase in funds required. A. THAT, The Police Board receives as information the joint Equipment Services Branch (EQS) and Vancouver Police Department (VPD) update on the justification of vehicle type, usage and fleet size for the Vancouver Police Department fleet so that City Council may be updated as directed at the March 11, 2004 City Services and Budgets Meeting. B. THAT, EQS and VPD staff update the Police Board on the VPD fleet size following the upcoming joint City and VPD Operational Review. C. THAT, The Police Board approve the reinstatement of twenty-seven (27) midsize vehicles, deferred by City Council on March 11, 2004, and staff be given authorization to replace the vehicles at a cost of approximately $810,000 from the Truck and Equipment Plant Account; further THAT, subject to Budget Review, $97,500 be added to the Vancouver Police Department Operating Budget, without offset, to repay the capital and operating costs of these vehicles. D. THAT, The Police Board instruct staff to report back on VPD vehicles listed in this report that are Pending Review, no later than March The report back is to include an assessment of the operational requirements of the vehicles and recommendations for additions to the fleet as well as agreements on any outstanding processes presentation Marg Coulson, Deputy City Clerk for the City of Vancouver presented a power point on 311 Access in Vancouver. The presentation highlighted the following aspects of the 311 service: Vancouver Police Board / September 13, 2006 REGULAR MINUTES page 2
3 311 was a single point of access to municipal services, in the same way 911 was for emergency services. Established models differed across North America; however the principal behind 311 was consolidation. This consolidated service provided considerable improvement in citizen service such as consistency of responses, ease of access, speed of service, shifted call loads from people using 911 for non-emergencies, provisions of post disaster support or 911 redundancy. 311 software provided tracking of call information for reports and mapping which allowed departments to manage resources more effectively. A 311 Feasibility study had been conducted to gather information on best 311 practices, Vancouver s current citizen service, citizens expectations, and comparisons of benchmarks from other Canadian cities The feasibility study found that there were approximately 1.4M calls per year and citizens had to search over 550 blue page numbers for the municipal services they required. Also, there were over 50 centres for citizens to call for information or service. The number of misdirected calls last year was in excess of 120,000. The average call time in the City was 4 minutes. Cities that had 311 established had a call time between 2 and 3 minutes. The Feasibility Study suggested that the best overall value for the citizens would be to transition from a decentralized service model to a consolidated service call centre model and apply for 311 service within the Vancouver exchange. The key benefits presented in this report included: no wrong number (one easy number to access all information and services in the City 24 hours a day 7 days a week), when fully operational should complete the citizen request on first call 70% to 80% of the time, citizens would be able to receive service in 150 languages, and the organization received performance data to enable more efficient resource allocation. 311 implementation was planned to occur in the following manner: migration of processes from departments to 311 over 3 years, anticipated soft launch by spring 2008, re-engineering of fragmented processes in departments / Boards to enable the transition staff to call centre or other positions, to offer new training through City Learn to prepare interested staff for call centre positions, and to incorporate internal and external communication campaigns into the 311 launch. The estimated costs were as follows: Operating costs were estimated to be $5.7M, the Capital required was $10.7M and the transition costs $2.3M. Ms Coulson stated that it would take approximately 18 months from approval of the 311 service until the call centre was fully functional. The City had suggested that this service would be a shared service between the City and the Department and thus the Department would fund 50% of the operating costs. 7. Report #0659: Reward: Murder of Edgar Espiritu Leonardo MOVED/SECONDED THAT the Police Board authorize a reward of $10,000 for information leading to the arrest and conviction of the person or persons responsible for the murder of Edgar Espiritu LEONARDO; the reward offer to expire on September 13, Vancouver Police Department drug policy position Vancouver Police Board / September 13, 2006 REGULAR MINUTES page 3
4 Insp Scott Thompson provided a brief review of the VPD draft drug policy. He introduced Donald MacPherson, the City of Vancouver s drug policy coordinator. Mr MacPherson thanked the VPD for its continued support of INSITE and also for the work that Insp Thompson had done regarding harm reduction within Vancouver. Mr MacPherson stated that this policy was a timely document and that it acknowledged the current debate within our city regarding drug use. He said that it was a step forward for the VPD and that it showed progressiveness with public order and drug use in Vancouver. THAT the Vancouver Police Board endorse the VPD draft drug policy position paper in the context that the document is a reflection of the experiences and perspectives of police officers in the organization. 9. Strategic Plan implementation: marketing the services of the VPD Deputy Chief Constable Doug LePard presented on the Strategic Plan implementation on the marketing of VPD services. Points made in discussion included: The selected key strategies were: branding the VPD, the Police Athletic League, celebrating success, and customer service training: Getting to Wow Branding the VPD would be accomplished using innovative media techniques to affect change, reduce crime and improve community relations, for example the contest for designing the new police cruiser. The multi-media crime prevention program developed by the VPD known as Are you helping thieves? campaign was another vehicle used to promote the brand of the VPD. During this campaign there were TV spots (commercials), media coverage, websites, and brochures produced in cooperation with Rethink productions, ICBC, Kwantlen College and Easy Target Estates. The Police Athletic League was a youth crime initiative that promoted positive relationships between city youth and the VPD. The goal was to develop sports programs for youths in inner city schools. The sports programs that were included, but not limited to, were soccer, judo, basketball and hockey (H.E.R.O.E.S. program). Celebrating Success had been exemplified via the VPD s Beyond the Call, customer service training (Getting to Wow with Gordon Graham) and the mission of the VPD wanting to be Canada s Leader in Policing Providing Safety for All. 10. COMPSTAT presentation Deputy Chief Constable Bob Rich presented on COMPSTAT. Points made in discussion included: VPD held its first COMPSTAT meeting in March The meetings occurred once a month for two hours and each focussed on two districts within the City. The concept of COMPSTAT was to hold police managers accountable for fighting crime, ensuring everyone had the same objectives, and to prioritize organizational objectives. The 4 principles of COMPSTAT were accurate and timely information, effective tactics, rapid deployment, relentless follow-up. Vancouver Police Board / September 13, 2006 REGULAR MINUTES page 4
5 The Resource Allocation Meeting (RAM) was a weekly meeting of Operations, Operations Support and Investigations divisions. The RAM reviewed hot spots, targets that caused crime waves and upcoming events. Resources would be allocated to the issues that surfaced during the RAM. The COMPSTAT motto was what gets measured gets worked on. The Police Board requested that it receive COMPSTAT statistics every month combined with its agenda package. Chief Constable Graham agreed and instructed DCC Rich to provide the information. 11. Chief Constable s report Chief Constable Jamie Graham reported that: The VPD had just received an regarding the pension and special agreement issue. He was pleased to report that the members that would have been affected had been grandfathered and were no longer at risk of losing monies that they had contributed via the special agreement. This was considered a tremendous success for the Board and the VPD as they had averted another mass retirement crisis. The update on Montreal was that a lone gunman had entered a local college and opened fire. Chief Constable Graham introduced Sgt Barry Kross of the VPD Emergency Response Team to speak about the Active Shooter Program. This program developed out of the need to train all responding officers to standard tactical responses in volatile situations after the shooting at Columbine High School, in Colorado. The VPD was currently administering a refresher Active Shooter course for approximately 600 patrol officers. This program featured a partnership between the VPD and the Vancouver School Board (VSB). The VPD had successfully arrested the suspect involved in the 2005 Porsche hit and run incident. No further details were discussed as the investigation was on going. The VPD had successfully arrested the suspect involved in the random stabbings of homeless people. No further details were discussed as the investigation was on going. 12. Updates from committees 12.1 Finance Committee Glenn Wong reported that the VPD s finance section had reported that the department was projected to be on budget. The only variable that was unpredictable would be the Criminal Investigation Fund (CIF). The Finance Committee had also agreed to revive the City Internal Audit agreement to audit processes within the VPD. Glenn Wong was to meet with the City Director of Finance in the near future to discus appropriate audit plans. THAT Jerry Adams be appointed to the Finance Committee. Vancouver Police Board / September 13, 2006 REGULAR MINUTES page 5
6 12.2 Governance Committee Patti Marfleet reported that the Governance Committee planned to complete the Board Manual by the end of Ms Marfleet also stated the Oath of Office may be administered by different members of the Judiciary from time to time. The Resolutions presented at the CAPB conference had been extensively debated. In the end two resolutions had passed, two passed with amendments and one had been withdrawn HR Committee Mary McNeil reported that as discussed earlier by Chief Constable Graham, the pension issue had been resolved. Great work had been done on the part of DCC Bob Rolls and the VPD as well as the Police Board to lobby the Pension Corporation for a positive outcome. Ms McNeil also noted that the Board would be updated on personnel issues to be discussed in camera. 13. Correspondence & information THAT the Vancouver Police Board receive as information the following: 13.1 Memo from Chief Constable: Compliments letters received to date 13.2 Report #0664: Public Complaints Statistics for July and August Letter from the Solicitor General, Police Board Governance 13.4 Letter from the Office of the Prime Minister to the Chief Constable, Supervised Injection Site 13.5 Letter from the Minister of Health to the Chief Constable, Supervised Injection Site 13.6 Memo on BC progress Board report on provincial crime rates 13.7 Canadian Association for Civilian Oversight of Law Enforcement (CACOLE) 2006 Conference agenda 13.8 Canadian Association of Police Boards (CAPB) Preliminary conference report and 2006 Resolutions 13.9 CAPB workshop information: Making the governance relationship of Police Services a success 14. Closing question period No questions. 15. Enquiries and other business None The Regular Meeting was adjourned at 3 pm. APPROVED BY THE VANCOUVER POLICE BOARD ON OCTOBER 18, 2006 Vancouver Police Board / September 13, 2006 REGULAR MINUTES page 6
7 At its in camera meeting on September 13, 2006, the Vancouver Police Board: 1. was briefed by the Chief Constable and Deputy Chief Constables on matters which they requested be presented in camera 2. received an update on personnel issues 3. approved requests for payment of necessary and reasonable legal costs for police officers, pursuant to section 9.9(b)(i) and (iii) of the Collective Agreement with the Vancouver Police Union 4. considered labour relations issues and strategies 5. received a briefing on facilities projects Vancouver Police Board / September 13, 2006 REGULAR MINUTES page 7
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