Benchmark City Survey Data

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1 Section B: General Please refer survey questions or comments to Chris Kostelac, Watch Commander Overland Park Police Department, or Background The Benchmark City Survey was originally designed in 1997 by a core group of Police Chiefs from around the country. These Chiefs sought to establish a measurement tool to help ensure their Departments were providing the best service possible within their respective community. The survey provides a wide range of information about each Department. With that information, the participating agencies can set better goals and objectives, and then compare their performance in the various areas. The Overland Park, Kansas Police Department has taken the lead in compiling the survey results, and makes the final Benchmark City Survey Report available to all participants at an annual Chief's Summit hosted by participating agencies on a rotating basis. This year the conference is being held in Carlsbad, CA. Bellevue, WA Steve Mylett Boca Raton, FL - Daniel C. Alexander Boise, ID William Bones Boulder, CO Greg Testa Broken Arrow, OK David Boggs Carlsbad, CA Neil Gallucci Cary, NC Tony Godwin Cedar Rapids, IA Wayne Jerman Chesapeake, VA - Kelvin L. Wright Chula Vista, CA Roxana Kennedy 2016 Participating Agencies Columbia, MO Kenneth M. Burton Coral Springs, FL Tony J. Pustizzi Edmond, OK - Bob A. Ricks Fort Collins, CO John Hutto Fremont, CA Richard Lucero Garland, TX - Mitch Bates Grand Prairie, TX Steve Dye Henderson, NV Patrick Moers Irving, TX - Larry Boyd Lakewood, CO Daniel J. McCasky Lawrence, KS -Tarik Khatib Lincoln, NE Jeffrey Bliemeister Naperville, IL Robert W. Marshall Norman, OK Keith Humphrey Olathe, KS Steve Menke Overland Park, KS Frank Donchez Peoria, AZ Roy W. Minter Jr. Plano, TX - Gregory W. Rushin Richardson, TX Jim Spivey Springfield, MO - Paul Williams Section B - General 1

2 Benchmark Cities Bellevue, WA Fremont, CA Boise, ID Boulder, CO FT Collins, CO Lincoln, NE Cedar Rapids, IA Overland Park, KS Naperville, IL Chesapeake, VA Lakewood, CO Carlsbad, CA Henderson, NV Edmond, OK Lawrence, KS Olathe, KS Columbia, MO Springfield, MO Cary, NC Norman, OK Broken Arrow, OK Peoria, AZ Irving, TX Plano, TX Chula Vista, CA Grand Prairie, TX Garland, TX Boca Raton, FL Richardson, TX Coral Springs, FL Section B - General 2

3 Response Time Priority I, 2-Year Comparison 2016 Average Response Time is 5.64 Minutes - Median Response Time is 5.44 Note: Time is displayed in fractions of minutes. Example: 5.75 = 5 minutes and 45 seconds. Calls For Service include only calls where someone telephoned to request police response. They do not include officer-initiated calls. ** Response time is calculated from enroute to arrive Section B - General 3

4 Response Time Priority I, 5-Year Comparison 2016 Average Response Time is 5.64 Minutes - Median Response Time is 5.44 City Name Square Miles Bellevue, WA Boca Raton, FL Boise, ID 84.1 Not Tracked Boulder, CO Broken Arrow, OK Carlsbad, CA Cary, NC Cedar Rapids, IA Chesapeake, VA Not Tracked Not Tracked Chula Vista, CA ** Columbia, MO 65.5 Not Tracked Coral Springs, FL Edmond, OK Fort Collins, CO Fremont, CA Garland, TX Grand Prairie, TX Henderson, NV Irving, TX Lakewood, CO 44.9 Not Tracked Lawrence, KS Lincoln, NE Not Tracked Naperville, IL Norman, OK Not Tracked Olathe, KS Overland Park, KS Peoria, AZ Plano, TX ** Richardson, TX Springfield, MO Average Median Note: Time is displayed in fractions of minutes. Example: 5.75 = 5 minutes and 45 seconds. Calls For Service include only calls where someone telephoned to request police response. They do not include officer-initiated calls. ** Response time is calculated from enroute to arrive. Section B - General 4

5 Call Receipt to Dispatch Time Priority I, 2-Year Comparison 2016 Average Call Receipt to Dispatch Time is 2.49 Minutes - Median Time is 1.52 Note: Time is displayed in fractions of minutes. Example: 5.75 = 5 minutes and 45 seconds. Calls For Service include only calls where someone telephoned to request police response. They do not include officer-initiated calls. Section B - General 5

6 Median Call Receipt to Dispatch Time Priority I, 5-Year Comparison 2016 Average Call Receipt to Dispatch Time is 2.49 Minutes - Median Time is 1.52 City Name Square Miles Bellevue, WA Boca Raton, FL Boise, ID 84.1 Not Tracked Boulder, CO Broken Arrow, OK Carlsbad, CA Cary, NC Cedar Rapids, IA Chesapeake, VA Not Tracked Not Tracked Chula Vista, CA ** 50.9 Unknown 1.90 Columbia, MO 65.5 Not Tracked 8.35 Coral Springs, FL Edmond, OK Fort Collins, CO Fremont, CA Garland, TX Grand Prairie, TX Henderson, NV Irving, TX Lakewood, CO 44.9 Not Tracked Not Tracked Lawrence, KS Lincoln, NE Naperville, IL Not Tracked Norman, OK Not Tracked Olathe, KS Overland Park, KS Peoria, AZ Plano, TX ** Richardson, TX Springfield, MO Average Median Note: Time is displayed in fractions of minutes. Example: 5.75 = 5 minutes and 45 seconds. Calls For Service include only calls where someone telephoned to request police response. They do not include officer-initiated calls. Section B - General 6

7 Median Call Dispatch to Arrival Time Priority I, 2-Year Comparison 2016 Average Call Receipt to Dispatch Time is 5.13 Minutes - Median Time is 4.90 Note: Time is displayed in fractions of minutes. Example: 5.75 = 5 minutes and 45 seconds. Calls For Service include only calls where someone telephoned to request police response. They do not include officer-initiated calls. ** Response time is calculated from enroute to arrive Section B - General 7

8 Median Call Dispatch to Arrival Time Priority I, 2-Year Comparison 2016 Average Call Receipt to Dispatch Time is 5.13 Minutes - Median Time is 4.90 City Name Square Miles Bellevue, WA Boca Raton, FL Boise, ID 84.1 Not Tracked 8.78 Boulder, CO Broken Arrow, OK Carlsbad, CA Cary, NC Cedar Rapids, IA Chesapeake, VA Not Tracked Not Tracked Chula Vista, CA ** Columbia, MO Coral Springs, FL Edmond, OK Fort Collins, CO Fremont, CA Garland, TX Grand Prairie, TX Henderson, NV Irving, TX Lakewood, CO 44.9 Not Tracked Not Tracked Lawrence, KS Lincoln, NE Naperville, IL Not Tracked Norman, OK Not Tracked Olathe, KS Overland Park, KS Peoria, AZ Plano, TX ** Richardson, TX Springfield, MO Average Median Note: Time is displayed in fractions of minutes. Example: 5.75 = 5 minutes and 45 seconds. Calls For Service include only calls where someone telephoned to request police response. They do not include officer-initiated calls. Section B - General 8

9 Calls For Service Per 1,000 Citizens, 2-Year Comparison 2016 Average Calls For Service Per 1,000 Citizens is Calls For Service include only calls where someone telephoned to request police response, not officer-initiated calls. Section B - General 9

10 Calls For Service Per 1,000 Citizens, 5-Year Comparison 2016 Average Calls For Service Per 1,000 Citizens is City Name Population Total Calls For Service Bellevue, WA 139,400 65, Boca Raton, FL 89,793 56, Boise, ID 226,900 Not tracked Not Tracked Boulder, CO 103,919 69, Broken Arrow, OK 108,000 43, Carlsbad, CA 112,299 51, Cary, NC 155,918 60, Cedar Rapids, IA 130,405 85, Chesapeake, VA 236, , Not Tracked Chula Vista, CA 263,347 67, Columbia, MO 121,345 74, Coral Springs, FL 126,264 65, Edmond, OK 91,504 38, Fort Collins, CO 161,000 70, Fremont, CA 226,551 75, Garland, TX 236, , Grand Prairie, TX 184,620 80, Henderson, NV 299,279 79, Irving, TX 236, , Lakewood, CO 147,220 73, Lawrence, KS 97,948 45, Lincoln, NE 277, , Naperville, IL 146,128 36, Norman, OK 121,041 78, Olathe, KS 136,399 43, Overland Park, KS 189,450 64, Peoria, AZ 171,237 55, Plano, TX 274, , Richardson, TX 104,300 64, Springfield, MO 166,860 99, Average 169,450 75, Calls For Service include only calls where someone telephoned to request police response, not officer-initiated calls. Section B - General 10

11 Calls For Service Per Officer, 2-Year Comparison 2016 Average Calls For Service Per Officer is Calls For Service include only calls where someone telephoned to request police response, not officer-initiated calls. Section B - General 11

12 Calls For Service Per Officer, 5-Year Comparison 2016 Average Calls For Service Per Officer is Authorized Total Calls City Name Officers For Service Bellevue, WA , Boca Raton, FL , Boise, ID 282 Not Tracked Not Tracked Boulder, CO , Broken Arrow, OK , Carlsbad, CA , Cary, NC , Cedar Rapids, IA , Chesapeake, VA , Not Tracked Chula Vista, CA , Columbia, MO , Coral Springs, FL , Edmond, OK , Fort Collins, CO , Fremont, CA , Garland, TX , Grand Prairie, TX , Henderson, NV , Irving, TX , Lakewood, CO , Lawrence, KS , Lincoln, NE , Naperville, IL , Norman, OK , Olathe, KS , Overland Park, KS , Peoria, AZ , Plano, TX , Richardson, TX , Springfield, MO , Average , Calls For Service include only calls where someone telephoned to request police response, not officer-initiated calls. Section B - General 12

13 Calls For Service Per First Responder, 2-Year Comparison 2016 Average Calls For Service Per First Responder is Calls For Service include only calls where someone telephoned to request police response, not officer-initiated calls. Section B - General 13

14 Calls For Service Per First Responder, 5-Year Comparison 2016 Average Calls For Service Per First Responder is First Total Calls City Name Responders For Service Bellevue, WA , Boca Raton, FL , Boise, ID 174 Not Tracked Not Tracked Boulder, CO , Broken Arrow, OK 99 43, Carlsbad, CA 73 51, Cary, NC , Cedar Rapids, IA , Chesapeake, VA , Not Tracked Chula Vista, CA , Columbia, MO 99 74, Coral Springs, FL , Edmond, OK 74 38, Fort Collins, CO , Fremont, CA , Garland, TX , Grand Prairie, TX , Henderson, NV , Irving, TX , Lakewood, CO , Lawrence, KS , Lincoln, NE , Naperville, IL 92 36, Norman, OK , Olathe, KS , Overland Park, KS , Peoria, AZ , Plano, TX , Richardson, TX 98 64, Springfield, MO , Average , Calls For Service include only calls where someone telephoned to request police response, not officer-initiated calls. Section B - General 14

15 Top Five Calls For Service A Coalition for Mutual Support Top Five Calls For Service By Type Traffic Related Incidents Alarm Calls Domestic/Check the Welfare Suspicious Activity Disturbance City Name #1 #2 #3 #4 #5 Bellevue, WA Traffic Alarm calls Citizen Contact Assist Citizen 911 Disconnects Boca Raton, FL Suspicious Activity Alarm calls Traffic Accident Disturbance Civil Matter Boise, ID Check the Welfare Traffic Accident Citizen Contact Suspicious Activity Theft Report Boulder, CO Medical Animal Call Check the Welfare Traffic Accident Noise Complaints Broken Arrow, OK Alarm calls Traffic Accident Domestic Receive Information Suspicious Person Carlsbad, CA Traffic 911 Disconnects Medical Alarm calls Codes Enforcement Cary, NC Alarm calls Assist Citizen Traffic Accident Traffic Suspicious Activity Cedar Rapids, IA Noise Complaints Traffic Accident Suspicious Activity Check the Welfare Domestic Chesapeake, VA Traffic Alarm calls Assist Citizen Theft Report Traffic Accident Chula Vista, CA Disturbance Domestic Alarm calls Traffic Accident Special Service Columbia, MO 911 Disconnects Alarm calls Traffic Accident Disturbance Theft Report Coral Springs, FL Assist Citizen Alarm calls Traffic Accident Suspicious Activity Traffic Edmond, OK Alarm calls Traffic Accident Motorist Assist Check the Welfare Domestic Fort Collins, CO Traffic Suspicious Activity Check the Welfare Disturbance Traffic Accident Fremont, CA Disturbance Suspicious Activity Check the Welfare Traffic Accident Assist Outside Agency Garland, TX Disturbance Alarm calls Traffic Accident Suspicious Activity Domestic Grand Prairie, TX Disturbance Alarm calls Assist Citizen Motorist Assist Noise Complaints Henderson, NV Disturbance Assist Citizen Suspicious Activity Animal Call Theft Report Irving, TX Alarm calls 911 Disconnects Disturbance Traffic Traffic Accident Lakewood, CO Disturbance Check the Welfare Theft Report Traffic Accident Domestic Lawrence, KS Telephone Report Assist Citizen Alarm calls Traffic Accident Check the Welfare Lincoln, NE Disturbance Traffic Accident Special Service Check the Welfare Theft Report Naperville, IL Suspicious Activity Alarm calls Traffic Accident Lockout Animal Call Norman, OK Alarm calls Domestic Citizen Contact Suspicious Activity Theft Report Olathe, KS Medical Traffic Accident Suspicious Activity Alarm calls Disturbance Overland Park, KS Traffic Accident Alarm calls Traffic Animal Call 911 Disconnects Peoria, AZ Traffic Suspicious Activity Alarm calls Check the Welfare Traffic Accident Plano, TX Alarm calls Assist Citizen Traffic Accident Motorist Assist Disturbance Richardson, TX Alarm calls Disturbance Traffic Accident Suspicious Activity Traffic Hazard Springfield, MO Check the Welfare Disturbance Suspicious Activity Domestic Traffic Accident Section B - General 15

16 Property Unit Workload (Items Processed), 2-Year Comparison 2016 Average Number of Items Processed is 32,481 *** Coral Springs response counts each individual item (i.e. currency - bill/coin) and is not included in the average. Section B - General 16

17 City Name A Coalition for Mutual Support Property Unit Workload (Items Processed) 2016 Average Number of Items Processed is 32,481 Number of items that flowed through the Property Room Number of items taken in Number of items released to owner Number of items released for court Number of items destroyed or disposed of Bellevue, WA 19,380 10, ,150 Boca Raton, FL 33,526 20, ,157 Boise, ID 28,028 15,809 1, ,043 Boulder, CO 17,121 12,563 2, ,011 Broken Arrow, OK 7,595 4, ,438 Carlsbad, CA 8,392 8, Not Tracked Not Tracked Cary, NC 6,065 4, not able to track at this 1,669 time Cedar Rapids, IA 15,254 12,488 1,098 Not Tracked 1,668 Chesapeake, VA Nor Tracked Not Tracked Not Tracked Not Tracked Not Tracked Chula Vista, CA 86,981 38,248 10, ,007 Columbia, MO 31,431 16, ,597 Coral Springs, FL ** 85,709 38,037 4, ,035 Edmond, OK 16,513 9, Not Tracked 6,469 Fort Collins, CO 48,117 38,603 1, ,725 Fremont, CA 19,110 11,209 1, ,953 Garland, TX 24,281 12,880 1,174 2,360 7,867 Grand Prairie, TX 27,116 22,701 1,176 Not Tracked 3,239 Henderson, NV 21,778 10, ,413 8,416 Irving, TX 32,601 20,963 6,457 Not Tracked 5,181 Lakewood, CO 42,231 42,231 Not Tracked Not Tracked Not Tracked Lawrence, KS 40,626 8, ,770 Lincoln, NE 45,398 23,648 2,243 Not Tracked 19,507 Naperville, IL 24,063 11, ,944 Norman, OK 21,177 10, ,025 Olathe, KS 18,442 8, ,304 7,417 Overland Park, KS 26,530 12, ,457 11,233 Peoria, AZ 22,961 14,352 1, ,657 Plano, TX 32,887 19, ,458 10,285 Richardson, TX 77,816 45,752 8, ,132 Springfield, MO 60,833 41,117 3, ,836 Average 32,481 18,070 2, ,823 *** Coral Springs response counts each individual item (i.e. currency - bill/coin) and is not included in the average. Section B - General 17

18 City Name Assigned Police Dogs A Coalition for Mutual Support Police Dogs 2016 Average Number of Police Dogs is 5.0 Patrol Narcotics Explosives Accelerants Cadaver Average years of experience for Police Dogs Dog bites by Police Dogs Apprehensions credited to Police Dogs Drug finds (positive hits) by Police Dogs Bomb searches by Police Dogs Bellevue, WA 3 Yes Yes No No No Boca Raton, FL 2 Yes No Yes No No Boise, ID 11 Yes Yes Yes No No Boulder, CO 0 No No No No No Broken Arrow, OK 4 Yes Yes No No No Carlsbad, CA 4 Yes Yes No No No Cary, NC 3 Yes Yes No No No NA Cedar Rapids, IA 7 Yes Yes Yes Yes No Chesapeake, VA 8 Yes Yes No No No Chula Vista, CA 6 Yes Yes No No No Columbia, MO 4 Yes Yes No No No Coral Springs, FL 7 Yes Yes No No No Edmond, OK 3 Yes Yes No No No Fort Collins, CO 5 Yes Yes No No No Fremont, CA 4 Yes No No No No Garland, TX 2 Yes Yes No No No Grand Prairie, TX 3 Yes Yes No No No Henderson, NV 9 Yes Yes No No No Irving, TX 2 Yes Yes No No No Lakewood, CO 3 Yes Yes No No No Lawrence, KS 2 Yes Yes No No No Lincoln, NE 5 Yes Yes No No No Not Tracked 0 Naperville, IL 3 Yes Yes No No No Norman, OK 4 Yes Yes No No No Olathe, KS 4 Yes Yes No No No Overland Park, KS 3 Yes Yes Yes No No Peoria, AZ 4 Yes Yes No No No Plano, TX 3 Yes Yes No No No Richardson, TX 2 Yes Yes No No No Springfield, MO 5 Yes Yes No No No Average Section B - General 18

19 Response to Resistance/Aggression Precautionary Verbal Empty Hand Intermediate Impact Lethal City Name Force Direction Control Weapon Weapon Force Bellevue, WA 10 Not Tracked Boca Raton, FL Boise, ID Not Tracked Not Tracked Boulder, CO 240 Not Tracked Broken Arrow, OK Not Tracked Not Tracked Carlsbad, CA Not tracked Not tracked Not tracked Not tracked Not tracked Not tracked Cary, NC Cedar Rapids, IA 45 Not tracked Chesapeake, VA Not Tracked Not Tracked Chula Vista, CA ** 178 Not tracked Columbia, MO 162 Not Tracked Coral Springs, FL Not Tracked Not Tracked 55 Not Authorized 21 1 Edmond, OK Not Tracked Not Tracked Fort Collins, CO 37 Not Tracked Fremont, CA Not Tracked Not Tracked Garland, TX Not Tracked Grand Prairie, TX Not Tracked Not Tracked Henderson, NV Not Tracked Not Tracked Irving, TX Not Tracked Not Tracked Lakewood, CO Not tracked Not tracked Lawrence, KS Not Tracked Not Tracked Not Tracked 14 5 (Tasers) 0 Lincoln, NE Not Tracked Not Tracked Naperville, IL Not Tracted Not Tracted Norman, OK Not Tracked Not Tracked Olathe, KS 60 Not Tracked Overland Park, KS Peoria, AZ Not tracked Not tracked Plano, TX Richardson, TX Not tracked Not tracked Springfield, MO Not Tracked Not Tracked Average **Chula Vista combines Precautionary Force and Impact Weapon with Intermediate Weapon Section B - General 19

20 City Name A Coalition for Mutual Support Tasers Percentage of Officers Authorized to Carry Tasers Number of Taser Displays Number of Taser Deployments Number of Adverse Reactions to Taser Deployments Bellevue, WA 73.0% Not Tracked 2 0 Boca Raton, FL 100.0% Not Tracked 72 0 Boise, ID 65.0% 3 18 Not Tracked Boulder, CO 98.0% Broken Arrow, OK 100.0% Not Tracked 14 0 Carlsbad, CA 99.0% Not tracked Not tracked Not tracked Cary, NC 63.0% not tracked 2 0 Cedar Rapids, IA 75.0% Chesapeake, VA 70.0% Chula Vista, CA 100.0% Columbia, MO 79.4% Coral Springs, FL 100.0% Not Tracked 21 0 Edmond, OK 71.0% Not Tracked 9 0 Fort Collins, CO 36.0% Fremont, CA 100.0% Garland, TX 81.5% Not Tracked 60 0 Grand Prairie, TX 100.0% Not Tracked 56 0 Henderson, NV 100.0% Not Tracked 0 Not Tracked Irving, TX 80.0% Lakewood, CO 86.0% Not tracked 30 0 Lawrence, KS 97.0% Not Tracked 5 0 Lincoln, NE 86.0% Not Tracked 32 0 Naperville, IL 98.0% Not Tracted 10 0 Norman, OK 90.0% Not Tracked 23 0 Olathe, KS 82.0% Overland Park, KS 92.0% Peoria, AZ 100.0% Plano, TX 70.2% Richardson, TX 87.0% Springfield, MO 91.0% Not Tracked Section B - General 20

21 Citizen Complaints / Department Employees Citizen Complaints - defined as a citizen s concern/complaint directed to a department employee s actions that may be a violation of policy, procedure, or code of ethics and is turned over to an Internal Affairs Unit for investigation. Citizen Complaints against Sworn Citizen Complaints against Non-Sworn Total Not Under Not Under City Name Complaints Total Founded Unfounded Substantiated Investigation Total Founded Unfounded Substantiated Investigation Bellevue, WA Boca Raton, FL Boise, ID Boulder, CO Broken Arrow, OK Carlsbad, CA Cary, NC Cedar Rapids, IA Chesapeake, VA Not Tracked Not Tracked Not Tracked 0 Chula Vista, CA Columbia, MO Coral Springs, FL Edmond, OK Fort Collins, CO Fremont, CA Garland, TX Grand Prairie, TX Henderson, NV** Irving, TX Lakewood, CO 0 0 Not Tracked Not Tracked Not Tracked Not Tracked 0 Not Tracked Not Tracked Not Tracked Not Tracked Lawrence, KS Lincoln, NE Naperville, IL Norman, OK Olathe, KS Overland Park, KS Peoria, AZ Plano, TX Richardson, TX Springfield, MO Average Founded: evidence shows the employee was at fault. Unfounded: evidence shows the employee was NOT at fault. Not Substantiated: evidence shows the claim has no merit/didn t happen. **Union rules prohibit investigation by Internal Affairs Bureau Section B - General 21

22 Internal Complaints / Department Employees Internal Complaints - defined as a department employee s concern/complaint directed toward another department employee s actions that may be a violation of policy, procedure, or code of ethics and is turned over to an Internal Affairs Unit for investigation. Internal Complaints against Sworn Internal Complaints against Non-Sworn Total Not Under Not Under City Name Complaints Total Founded Unfounded Substantiated Investigation Total Founded Unfounded Substantiated Investigation Bellevue, WA Boca Raton, FL Boise, ID Boulder, CO Broken Arrow, OK Carlsbad, CA Cary, NC Cedar Rapids, IA Chesapeake, VA Not Tracked Not Tracked Not Tracked Not Tracked Chula Vista, CA Columbia, MO Coral Springs, FL Edmond, OK Fort Collins, CO Fremont, CA Garland, TX Grand Prairie, TX Henderson, NV Irving, TX Lakewood, CO 0 0 Not Tracked Not Tracked Not Tracked Not Tracked 0 Not Tracked Not Tracked Not Tracked 0 Lawrence, KS Lincoln, NE Naperville, IL Norman, OK Olathe, KS Overland Park, KS Peoria, AZ Plano, TX Richardson, TX Springfield, MO Average Founded: evidence shows the employee was at fault. Unfounded: evidence shows the employee was NOT at fault. Not Substantiated: evidence shows the claim has no merit/didn t happen. Section B - General 22

23 Top Three Reasons for Citizen Complaints Rudeness/Demeanor (Tied) Excessive Use Of Force (Tied) Unprofessional Conduct City Name #1 #2 #3 Bellevue, WA Rudeness/Demeanor Performance of Duty Harassment Boca Raton, FL Judgement Inattention to Duty Conduct Unbecoming Boise, ID Failed to follow Rules/Procedure Excessive Force Unprofessional Conduct Boulder, CO Rudeness/Demeanor Compliance with General Orders Quality of Service Broken Arrow, OK Quality of Service Conduct Unbecoming Excessive Force Carlsbad, CA Driving Performance of Duty Compliance with General Orders Cary, NC Rudeness/Demeanor Unprofessional Conduct Quality of Service Cedar Rapids, IA Inattention to Duty Unprofessional Conduct Excessive Force Chesapeake, VA Unprofessional Conduct Rudeness/Demeanor Failed to follow Rules/Procedure Chula Vista, CA Excessive Force Racial Profiling Dereliction of Duty Columbia, MO Rudeness/Demeanor Quality of Service Failed to follow Rules/Procedure Coral Springs, FL Excessive Force Dereliction of Duty Racial Profiling Edmond, OK Unprofessional Conduct Failed to follow Rules/Procedure Rudeness/Demeanor Fort Collins, CO Excessive Force Conduct Unbecoming Driving Fremont, CA Compliance with General Orders Unprofessional Conduct Excessive Force Garland, TX Rudeness/Demeanor Conduct Unbecoming Excessive Force Grand Prairie, TX Failed to follow Rules/Procedure Unprofessional Conduct Excessive Force Henderson, NV Not Tracked Not Tracked Not Tracked Irving, TX Rudeness/Demeanor Excessive Force Dereliction of Duty Lakewood, CO Performance of Duty Inattention to Duty Failed to follow Rules/Procedure Lawrence, KS Performance of Duty Excessive Force Racial Profiling Lincoln, NE Excessive Force Unprofessional Conduct Quality of Service Naperville, IL Rudeness/Demeanor Conduct Unbecoming Compliance with General Orders Norman, OK Rudeness/Demeanor Unprofessional Conduct Dereliction of Duty Olathe, KS Failed to follow Rules/Procedure Rudeness/Demeanor Performance of Duty Overland Park, KS Unprofessional Conduct Quality of Service Failed to follow Rules/Procedure Peoria, AZ Performance of Duty Rudeness/Demeanor Driving Plano, TX Rudeness/Demeanor Driving Conduct Unbecoming Richardson, TX Rudeness/Demeanor Unprofessional Conduct Excessive Force Springfield, MO Excessive Force Conduct Unbecoming Performance of Duty NOTE: Complaint types were modified slightly to provide consistency among the responses. The actual complaint type is recorded in the Survey Master Worksheet. Section B - General 23

24 Top Three Causes of Officer Injury Struggling with Suspect Training Slip and Fall City Name #1 #2 #3 Bellevue, WA Training Struggling with Suspect Other Boca Raton, FL Struggling with Suspect Traffic Crashes Training Boise, ID Sprint/Strain Traffic Crashes Routine Duties Boulder, CO Struggling with Suspect Training Slip and Fall Broken Arrow, OK Training Slip and Fall Struggling with Suspect Carlsbad, CA Training Accidents (not traffic) Routine Duties Cary, NC Slip and Fall Training Struggling with Suspect Cedar Rapids, IA Struggling with Suspect Traffic Crashes Training Chesapeake, VA Sprint/Strain Other Slip and Fall Chula Vista, CA Struggling with Suspect Potential Exposures to Pathogens Routine Duties Columbia, MO Struggling with Suspect Slip and Fall Patrol Incidents Coral Springs, FL Struggling with Suspect Potential Exposures to Pathogens Training Edmond, OK Foot Pursuits Training Struggling with Suspect Fort Collins, CO Training Struggling with Suspect Potential Exposures to Pathogens Fremont, CA Struggling with Suspect Physical Fitness Physical Training Garland, TX Struggling with Suspect Training Foot Pursuits Grand Prairie, TX Patrol Incidents Traffic Crashes Physical Training Henderson, NV Sprint/Strain Contusion Potential Exposures to Pathogens Irving, TX Struggling with Suspect Training Traffic Crashes Lakewood, CO Lawrence, KS Foot Pursuits Struggling with Suspect Slip and Fall Lincoln, NE Struggling with Suspect Other Slip and Fall Naperville, IL Struggling with Suspect Training Slip and Fall Norman, OK Struggling with Suspect Training Other Olathe, KS Training Struggling with Suspect Accidents (not traffic) Overland Park, KS Struggling with Suspect Routine Duties Training Peoria, AZ Potential Exposures to Pathogens Sprint/Strain Slip and Fall Plano, TX Arresting Suspect Patrol Incidents Other Richardson, TX Struggling with Suspect Training Slip and Fall Springfield, MO Struggling with Suspect Routine Duties Training Section B - General 24

25 Officer Training Hours, 2-Year Comparison 2016 Average is 95.1 Training Hours Per Officer Section B - General 25

26 City Name A Coalition for Mutual Support In-House Training Hours per Officer Officer Training Hours, 5-Year Comparison 2016 Average is 95.1 Training Hours Per Officer Formal Training Hours per Officer Total Hours 2016 Total Hours 2015 Total Hours 2014 Total Hours 2013 Total Hours 2012 Bellevue, WA Boca Raton, FL Boise, ID Boulder, CO Broken Arrow, OK Carlsbad, CA Cary, NC Cedar Rapids, IA Chesapeake, VA Chula Vista, CA Columbia, MO Coral Springs, FL Edmond, OK 86 Not Tracked Fort Collins, CO Fremont, CA Garland, TX Grand Prairie, TX Henderson, NV Irving, TX Lakewood, CO Lawrence, KS Not Tracked Not Tracked Not Tracked Lincoln, NE 139 Not Tracked Naperville, IL Norman, OK Olathe, KS Overland Park, KS Peoria, AZ Plano, TX Richardson, TX Springfield, MO Average Section B - General 26

27 Percent of Officer Graduates of Command Schools, 2-Year Comparison 2016 Average is 9.7% Graduates of Command Schools Section B - General 27

28 Percent of Officer Graduates of Command Schools, 5-Year Comparison City Name 2016 Average is 9.2% Graduates of Command Schools Authorized Sworn Command School Graduates Percentage of Graduates 2016 Percentage of Graduates 2015 Percentage of Graduates 2014 Percentage of Graduates 2013 Percentage of Graduates 2012 Bellevue, WA % 8.9% 13.5% 12.4% 6.2% Boca Raton, FL % 7.9% 6.1% 6.6% 5.2% Boise, ID % 4.1% 4.0% 1.0% 0.0% Boulder, CO % 8.4% 8.4% 10.4% 10.4% Broken Arrow, OK % 20.7% 21.5% 21.5% 21.5% Carlsbad, CA % 22.6% Cary, NC % Cedar Rapids, IA % 3.3% 3.4% 2.5% 2.0% Chesapeake, VA % 1.0% 1.8% 34.3% 25.3% Chula Vista, CA % 1.8% 2.5% 2.1% 1.7% Columbia, MO % 13.3% 11.0% 9.4% 7.5% Coral Springs, FL % 6.3% 6.3% 9.3% 9.3% Edmond, OK % 8.1% 8.3% 8.6% 8.5% Fort Collins, CO % 5.4% 6.6% 5.1% 4.7% Fremont, CA % 3.1% 2.1% 3.8% 5.6% Garland, TX % 11.4% 10.8% 11.5% 11.1% Grand Prairie, TX % 12.7% 12.4% 11.8% 6.0% Henderson, NV % 5.9% 5.4% 5.1% 4.1% Irving, TX % 27.2% 26.0% 24.9% 22.8% Lakewood, CO % 6.5% 6.2% 5.4% 4.2% Lawrence, KS % 1.9% 1.3% 1.9% 2.0% Lincoln, NE % 13.3% 10.6% 7.8% 6.9% Naperville, IL % 7.1% 14.3% 0.0% 1.8% Norman, OK % 5.0% 4.6% 4.6% 6.4% Olathe, KS % 5.8% 5.8% 7.6% 7.0% Overland Park, KS % 25.2% 25.2% 25.2% 24.7% Peoria, AZ % 6.2% 7.3% 8.4% 7.9% Plano, TX % 8.2% 7.9% 7.5% 7.5% Richardson, TX % 28.2% 25.8% 25.2% 28.0% Springfield, MO % 6.3% 5.4% 5.7% 4.8% Average % 9.9% 9.4% 10.0% 9.0% Section B - General 28

29 City Name A Coalition for Mutual Support Burglar Alarm Ordinance (Yes / No) Verified Response (Yes / No) Alarm Data Suspension of Police Response (Yes / No) Suspension Allowed After How Many Alarms? Total # Alarm Users Total # False Alarm Responses Bellevue, WA Yes No Yes Discretion of Chief Boca Raton, FL Yes No No Not Tracked Boise, ID Yes No No Unknown Not Tracked 3260 Boulder, CO Yes Yes Yes 3 within 6 months No registration Required 2852 Broken Arrow, OK Yes Yes Yes 3 within 90 days 2726 Not Tracked Carlsbad, CA Yes No Yes 1 per year, but also at descretion of Chief of Police Cary, NC No No No None Cedar Rapids, IA Yes No No None Chesapeake, VA Yes No Yes 10 Not Tracked 8061 Chula Vista, CA Yes Yes Yes 4 Unavailable 3453 Columbia, MO Yes No No Not Permitted Not Tracked 2999 Coral Springs, FL Yes No Yes 6 and after 30 days of non registration Edmond, OK Yes No No N/A (FINE INCREASED) Not Tracked 4935 Fort Collins, CO Yes No Yes 2 in 30d/4 in 90d/6 in 180d/8 in 360d Not Tracked 2719 Fremont, CA Yes Yes No Not Tracked 7753 Not Tracked Garland, TX Yes No No Grand Prairie, TX Yes No No No Not Tracked 8022 Henderson, NV Yes Yes No Not Tracked Not Tracked Not Tracked Irving, TX Yes No Yes 12 False Alarms during a permit period Lakewood, CO Yes Yes Yes 6 Not tracked Not tracked Lawrence, KS No No No No Not Tracked 2921 Lincoln, NE Yes No No Not Tracked Not Tracked 2910 Naperville, IL Yes Yes Yes 10 Not Tracted 2963 Norman, OK Yes No Yes Olathe, KS Yes No Yes Overland Park, KS Yes No Yes Peoria, AZ Yes No No Not Applicable Plano, TX Yes No No Suspension Not Permitted Richardson, TX Yes No No NA Springfield, MO Yes Yes Yes 12 in 12 months Not Available 3208 Note: False Alarms" are defined as: An alarm activation where the responding officers found no evidence of actual or suspected criminal activity. Section B - General 29

30 Grant Programs City Name Source Amount Purpose Bellevue, WA Boca Raton, FL Bellevue Police Foundation $110,680 Law Enforcement Equipment VASI-DHS $55,527 Two Bomb Suits Edward Bryne Memorial 2016 $14,764 Law Enforcement Equipment U.S. Dept of Justice Bulletproof Vest Program U.S. Dept of Justice Edward Byrne Memorial Justice Assistance Grant Program $6,750 Bulletproof Vest $12,785 Asset Management Software Boise, ID Office of Highway Safety (Idaho Transportation Department) Homeland Security Regional Bomb Squad 4 DOJ JAG (Department of Justice Assistance Program) Edward Byrne Memorial Justice Assistance Grant (JAG) $234,000 Seatbelt, aggressive driving and impaired driving mobilizations. $15,000 Develop and maintain a state and county multiagency coordination unit. $146,945 Support a broad range of activities to prevent and control crime based on their own state and local needs and conditions $24,792 Equipment Boulder, CO 20th Judicial District (Colorado) Victims Assistance Law Enforcement (VALE) Grant Colorado Department of Transportation (CDOT) Law Enforcement Assistance Fund (LEAF) 2016 Grant $49,287 Salary and Benefits of the Victim Advocate Coordinator $16,600 Increase enforcement of laws pertaining to alcohol and drug related traffic offenses Section B - General 30

31 Grant Programs Broken Arrow, OK Carlsbad, CA Cary, NC District Attorney's Council $62,104 Funds victims of Crime Avdocate (victims of crime act) State of Oklahoma HWY Saftey $73,260 Traffic Safety Education and Enforcement Office (2 grants) DOJ Justice Assistance Grant $13,494 Training, Education and Overtime for targeted patrols Office of Traffic Safety (OTS) $100,000 DUI saturation patrols UASI Grant $7,900 Training and Equipment Operation Stonegarden $52,000 Reduce smuggling and border related crimes in San Diego County NC State HERO/ICAC Grant 40,000 $20,000 in training/$20,000 in equipment for the Cyber Crimes Unit to enhance investigations related to Internet crimes against children Cedar Rapids, IA Chesapeake, VA Chula Vista, CA DOJ-Body-Worn Camera Policy and Implementation Program HIDTA-Eastern Iowa Heroin Initiative Byrne Justice Assistance $96,800 Implementation and Purchase of Body Cameras $76,414 Drug-Prohibition Enforcement Program 50% of $50,045 Surveillance Equipment Bureau of Justice Assistance $116,416 Police Equipment VA E-911 Services Board $150,000 New computers for CAD project VA Attorney General's Office $5,000 VA Rules Youth Summer Camp California Office of Emergency $204,137 Law Enforcement Specialized Units (DVRT) Services California Department of $77,387 ABC enforcement Alcoholic Beverage Control Dept. Homeland Security $212,000 Illegal border activities Section B - General 31

32 Grant Programs Columbia, MO Coral Springs, FL Edmond, OK Fort Collins, CO Fremont, CA US Dept of Transportation-MO DOT-Division of Hwy Safety US Dept of Transportation-MO DOT-Division of Hwy Safety US Dept of Justice - COPS Office Full Time DWI Unit Overtime for DWI Enforcement officer positions BJA Annual Block Grant $17,045 Purchase Necessary Equipment for Agency BJA Annual Block Grant $14,906 Purchase Necessary Equipment for Agency BJA Annual Block Grant $15, Purchase Necessary Equipment for Agency Oklahoma Highway Safety $60,000 Speed Enforcement Office Oklahoma Highway Safety $51,000 Office Motorcycle Safety Program Department of Justice $9,823 Body Armor 8th Judicial District $48,000 Victim's Services Grant Office of National Drug Control $102,607 Drug Task Force Operational Expenses Policy US DOJ $ 51,561 Overtime for Task Force Federal Grant State Grant Garland, TX DOJ- JAG 2016 $29,587 Digital storage equipment and digital evidence extraction and analysis hardware for the Digital Forensics Lab ICAC 2016 $10,000 Training and equipment for internet crimes against children Texas - State Training Grant $20,400 Provide additional training to licensed Peace Officers. Section B - General 32

33 Grant Programs Justice Assistance Grant 25, Equipment and Supplies Grand Prairie, TX TxDOT $379,929 STEP - Reduce Traffic Fatalities / Injuries State of Texas Office of the Governor $279,195 Body Worn Camera Equipment Henderson, NV Irving, TX Lakewood, CO Lawrence, KS Nevada Department of $231, E-Ticket Writers Transportation DEA $8, Eradicate Illicit Cannabis Nevada Separtment of $19, Law Enforcement Intern 2016 Texas Hwy Safety Grant $170,364 Comphrehensive Traffic Enforcement Texas Governor's Office - CJD $55,000 Body Worn Cameras 2016 FY JAG Grant $26,990 Interview Room Video Systems State of Colorado 2.6 Million\ Regional Auto Theft Task Force Bureau of Justice Assistance $87,099 LE Overtime/Equipment Colorado Department of Transportation $100,000 High Visability, Checkpoint, Seat Belt Kansas Department of Transportation - Bureau of Transportation Safety & Technology - Special Traffic Enforcement Program (STEP) Kansas Department of Transportation- Bureau of Transportation Safety & Technology- IDDP $33,000 Funding Assignment of Officers to Special Enforcement Activities $9,658 Funding Assignment of Officers to Special Enforcement Activies Lincoln, NE Dept of Justice 154,687 Drug Task Force Nebraska Crime Comission $77,707 Drug Task Force Nebraska Crime Commission $52,599 Victim Witness Section B - General 33

34 Grant Programs Naperville, IL Norman, OK Olathe, KS Tobacco Grant $16,500 Compliance Enforcement IL Law Enforcement Alarm $18,878 Patrol/WMD/MMF System IL Step Grant $79,144 Compliance Enforcement Highway Safety $76,800 Traffic, Impaired Driving and Underage Alcohol Enforcement Byrne JAG $16,283 Traff/Trng/CareTrak/Passthrough Coverdell NFSIA $3,000 Crime Lab Accreditation KS Dept of Transportation $24, Step, IDDP US DOJ $17,734 Replacement Equipment Overland Park, KS Peoria, AZ U.S. Department of Justice - Bureau of Justice Assistance - Byrne/JAG Grant Kansas Department of Transportation Kansas Department of Transportation AZ Governor's Office of Highway Safety AZ Department of Homeland Security $33,311 For the purchase of a Harley Davidson Motorcycle and a Live Feed GPS tracking unit. $45,000 Seatbelt and Aggressive Driving Enforcement $12,076 DUI Checklane and Saturation Patrols $128,132 6 Grant Awards for DUI Enforcement, DUI Equipment, Motorcycle Safety, School Safety, Bicycle and Pedestrian Safety, Speed Enforcement $62,075 2 Grant Awards for CBRNE Response and TLO Sustainment VOCA $86,808 Grant award to fund Victim Assistance Program and staff to assist victims of crimes Section B - General 34

35 Grant Programs Plano, TX Richardson, TX U.S. Department of Justice, Office of Justice Programs - Justice Assistance Grant TX Dot -Selective Traffic Enforcement Program - Speed Enforcement and Intersection Traffic Control U.S. Department of Justice, Office of Justice Programs - Justice Assistance Grant $21,950 $148,875 $20,038 Purchase equipment to enhance the Department's ability to detect and deter crime. Reimburse police officer overtime related to Speed Enforcement and Intersection Traffic Control. Purchase equipment to enhance the Department's ability to detect and deter crime. CJD $137,256 Body Worn Cameras JAG $8,329 Neighborhood Police Officer State Farm $25,000 Message Boards US Department of Justice, Bureau of Justice Assistance / JAG Grant $151,450 Shared with Greene Co ($90,870 City, $60,580 GC) Addl server storage, portable radios and spare batteries (City) Springfield, MO MoDOT, Traffic & Hwy Safety (federal funds funneled through the State of Missouri) / Hazardous Moving Violations (HMV) Grant MoDOT, Traffic & Hwy Safety (federal funds funneled through the State of Missouri) / DW Enforcement/Sobriety Checkpoint Grant $76,404 Overtime reimbursement for HMV enforcement and administrative processing costs. $108,629 Overtime reimbursement for DWI enforcement, Sobriety Checkpoints, administrative processing costs, training. Section B - General 35

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