BPA/P GENERAL MEMBERSHIP ASSEMBLY MAY 2010

Transcription

1 BPA/P GENERAL MEMBERSHIP ASSEMBLY MAY 2010

2 Tonight s Agenda Opening & BPA/P Update Oscar Sanez, President and CEO The Business Processing Association of the Philippines (BPA/P) PLDT UNO, Changing the game of communication Mr. Richard Echon Product Manager, Corporate Business Group PLDT Business Solutions Induction of New Members Cocktails and Networking

3 Tonight s Sponsor

4 BPAP 2010: Executing Roadmap 2010 Priority programs in 2010 BPAP Team 2010 Talent Business environment Next Wave Cities Virtual BPO University National Assessment Competency Program Rollout by testing 10,000 students PGS Requested P350 million in subsidies, distribute over 60,000 vouchers Awareness campaign launch the Filipino Worker Campaign externally and internally 2 nd International Outsourcing Summit October 2010 Legislative agenda pass Data Privacy and DICT bills Road map 2016 Copyright 2010: Business Processing Association of the Philippines. All rights reserved.

5 INDUSTRY AFFAIRS MEMBERSHIP AFFAIRS 8 New Members Category Jan 10 Feb Mar Apr May INDUSTRY NON-INDUSTRY 1

6 INDUSTRY AFFAIRS EVENTS & CONFERENCES General Membership Assembly Meetings Monthly General Membership Assembly Meetings for 2010 International ICT Awards completed International Outsourcing Summit 2010 (October 26-27, 2010 Sofitel Manila) October 26-27, 2010 at the Sofitel Manila target over 250 delegates more than10 nations 7 international O&O associations 7 Research/Consulting firms Multi format - Presentations - Panel discussions - Site tours - Business matching

7 INDUSTRY AFFAIRS Speak-ups Lead FGD Facilitator (BPO) JFC Roadmap for the new administration ASEAN-ANZ Free Trade Agreement discussions representing Services sector NASSCOM Leadership Forum (June 9-10, Bangalore) Panelist/Discussant Cebu IT Conference (June 22) - Speaker ASOCIO Plenary Session (June 18-19, Hanoi) Philippine update Global India ICT Summit (Aug 6-7, New Delhi) Keynote Speaker HDI Japan Annual Conference (Oct 22-23, Tokyo) Keynote Speaker

8 INDUSTRY AFFAIRS Quality Council Quality Focus group Discussion - completed Quality Roadmap to be presented BPA/P and NASSCOM MOU completed BPAP Colombia MOU being worked out BPA/P VerifyDirect Database Project in development Board of Investments Roundtable on-going BPA/P Helpdesk Membership Information Industry Update

9 INDUSTRY AFFAIRS BPAP - VERIFYDIRECT 11 companies have expressed strong desire to join the initiative - 7 of these companies have verbally committed to upload employee data Had positive response during the HRCC May 17 Meeting - 5 BPOs, including Sykes, Telus, IBM, StarTek and Aegis PeopleSupport, have expressed their support and are currently collating data To enroll immediately, please go to the BPAP-VerifyDirect stand at the reception. A team will be available to answer any queries you may have and arrange individual implementation sessions. For additional information, or to arrange a meeting, please contact Manuel Garcia-Ramos at: (02) loc or manuel.garciaramos@fadv.com

10 HR POWER TEAM (ATTY. JAMEA GARCIA) ADVANCED ENGLISH PRE-EMPLOYMENT TRAINING Highlights for the Month VIGAN (April 12-23): 13 teachers attended training and 31% certified to teach AdEPT MANILA (May 17-28): 24 teachers attended and 33% certified to teach AdEPT - Participants were from Metro Manila, Batangas, Angeles, Dagupan, Bacolod and Butuan To date, we 33 Adept Certified Teachers nationwide and 33 partner universities. Thanks to DSM Manila, Stream and John Clements Consulting Inc. for lending resources for the Vigan and Manila Train-the Trainers (T3).

11 HR POWER TEAM (ATTY. JAMEA GARCIA) BPA/P NATIONAL COMPETENCY TEST (BNCT) Total of 693 students have already taken the test, from the following schools: - Centro Escolar University, Emilio Aguinaldo College, Far Eastern University, St. Michael s College of Laguna, University of Makati Partnership with Netopia Finalizing partnership with PDI Classified Ads Inviting all BPA/P members to participate in the BNCT

12 HR POWER TEAM (ATTY. JAMEA GARCIA) MANAGEMENT DEVELOPMENT PROGRAMS Harvard Business Publishing (HBP) Programs New Manager (NM) Program Batch 6 Graduation will be on June 16, 2010 at RCBC 12 participants from 3 companies Midlevel Manager (MM) Program Batch 4 Graduation will be on June 2, 2010 at AIM Conference Center 18 participants from 4 companies Launch of NM Batch 7 and MM Batch 5: JUNE 28 DLSU Graduate School of Business 4 have graduated from the BPO Supervisory Skills Program March 2010

13 INFORMATION & RESEARCH (GIGI VIRATA) BPAP - O2P Periodic Survey by TeamAsia - A Return to Optimism BPAP Leadership and Transition in the Next Decade of Philippine BPO - Opportunities and challenges in a changing world BPAP Hewitt Associates survey on captives and shared services in the Philippines/ BPAP CEO Forum (August 4, 2010) - Success stories and plans for growth BSP and NSO surveys 2009, BPAP Call to Participate

14 EXTERNAL AFFAIRS (MARTIN CRISOSTOMO) ROHQ (Regional Office Headquarters) 15% SPECIAL TAX RATE - BPAP has been working with Philippine Association of Multinational Regional Headquarters (PAMURI), KPMG and BOI for proposed guidelines on 15% special rate to be submitted to BIR DEPARTMENT OF ICT BILL BPAP will lobby again in the 15 th Congress DATA PRIVACY BILL BPAP will continue its efforts in the 15th Congress ANTI CYBER-CRIME BILL BPAP will continue to work with the team of Senator Angara who is main author of the bill next congress

15 EXTERNAL AFFAIRS (MARTIN CRISOSTOMO) RESPONSE TO DAILY MEDIA ISSUES - BPAP continues to address/ respond numerous media issues in behalf of the industry. - Recent topics : 2010 Next Wave Cities and May 2010 Elections BPAP TV/ RADIO GUESTING - Weekly phone-patch guestings on NBN-4 s Money Matters May 11 RADIO AUSTRALIA - Interview regarding automated election turn-out May 20 - Press release for CeBIT Australia 2010

16 EXTERNAL AFFAIRS (MARTIN CRISOSTOMO) - Ongoing make-over with Havoc digital - Designed for lead generation and recruitment - Will feature BPAP members workplace/events photos and videos - Target launch on May Recruitment Fan Page on Face book - Please send your job openings/ requirements free job ads for BPAP members

17 EXTERNAL AFFAIRS (MARTIN CRISOSTOMO) BPAP-CICT 2010 Cebit Australia Trade Conference May May 25 Philippine IT-BPO Business Seminar at Cebit Australia - Philippine booth at the exhibition RP Team Cebit 2010: CICT, BPAP, PSIA, Delegait, Pointwest, ADEC, Globe, Tsukiden, Integra, PLDT, Sencor, iwave and DTSI

18 EXTERNAL AFFAIRS (MARTIN CRISOSTOMO) - Still open for registration AWARDS and SUMMIT 2010 June 28-29, 2010 Brussels, Belgium - Nomination entry deadline moved to June 4 - The umbrella organisation for a collection of not-for-profit trade associations operating across Europe. - EOA has more than 1,000 corporate members - 6 member national trade associations (Austria, Belgium, France, Germany, The Netherlands, UK and Spain)

19 EXTERNAL AFFAIRS (MARTIN CRISOSTOMO) World BPO Forum 2010 Hyatt Jersey City,New Jersey, U.S.A. July 28-29, Philippine booth plus opportunities for individual company booths - Speaking slot for the Philippines C-level to manager attendees - 23 Philippine delegates attended last year THOSE INTERESTED ARE TO ATTEND THE DELEGATION MEETING ON FRIDAY, JUNE 4 AT THE BPAP OFFICE

20 EXTERNAL AFFAIRS (MARTIN CRISOSTOMO) BPAP INTERNATIONAL TRADE MISSIONS 2010 (as of April 5) DATE OF EVENT EVENT VENUE Type of Engagement June European Outsourcing Association Awards and Summit Brussels, Belgium Trade Conference 4 participants (Entry deadline June 4) July World BPO Forum New Jersey, USA Trade Conference (meeting June 4) September Gartner Florida, USA Trade Conference November NOA Sourcing Summit (Entry Deadline July 8) London, UK Trade Conference

21 For Induction American Express International Inc. Rahul Singh, Vice President Loida Sadac, Director of Operations Chartis Technology Jon-Paul Jones, CEO Mark Lwin, Vice President DATACOM Connect (Phil) SDN BHD Micah Riddell, Site Leader and General Manager Germain Chong, Financial Controller DG3 Idocs, Inc. Cesar Cudiamat Jr., President and CEO

22 For Induction OSM Jerry Andrew dela Santa, Finance Leader TryBPO.com Incorporated Joseph Magnotti, CEO and Founder Justine Cooke, CFO and Founder SupportSave Solutions, Inc. Prateek Hastir, Vice President Emerio Philippines Inc. Nanda Nambiar, Managing Director Venus Quindoza, Business Development Officer