OCCUPATIONAL HEALTH SERVICES

Transcription

1 TM OCCUPATIONAL HEALTH SERVICES

2 SERVICES OUR CORE VALUES OUR MISSION STATEMENT KEEP IT SIMPLE, AND DELIVER WORKING TOGETHER TO SUPPORT YOUR HEALTH AND WELLBEING Medical assessments Health surveillance Sickness absence management support Lifestyle assessments Health and wellbeing promotion Travel health advice and vaccinations Drug and alcohol screening Medical advisory»» Additional support services

3 OCCUPATIONAL HEALTH SERVICES MCL Medics Occupational Health Services deliver high quality and cost effective health and commercial benefits to any size business, ensuring that the health and well-being of employees is protected as effectively as possible. Our Occupational Health Team has a wealth of experience and expertise across a wide range of industries, including, but limited to, the industries listed below. We pride ourselves on offering a variety of bespoke occupational health services to suit the varied needs of every industry. Our proactive Occupational Health Team play a key role in providing independent, impartial advice to employers and employees on the effects of work on health and the effects of health on the capacity to work. Scotoil Services became a client of MCL Medics back in September 2015, since this time Scotoil have been provided with an efficient and quick turnaround customer service with regards to our occupational health needs. MCL Medics staff are extremely helpful, knowledgeable and accommodating at all times. Based on our experience to date, Scotoil would have no hesitation in recommending MCL Medics to other companies for their company health requirements. Manufacturing Energy Education Agriculture Brewing and distilling Construction Renewable energy Chemical Transport & logistics Food production Forestry Utilities Alison Shaw Business Manager, Scotoil Services Limited Automotive Healthcare Retail Legal

4 » OGUK Offshore Medicals» ERT part 1 and 2 Medicals» Confined Space Medicals» Forklift Truck Medicals» HGV / LGV Medicals» Crane Operator Medicals» PSV Medicals Ramco have used MCL Medics for pre-employment medicals and will be working with them for our annual health surveillance programme. MCL Medics have been a delight to work with, courteous, professional and friendly at all times. Jim Masson SHEQ Manager, Ramco Tubular Services Limited MEDICAL ASSESSMENTS MCL Medics Occupational Health Services is a trusted medical assessments provider. Medical assessments can be carried out at our clinic in Aberdeen or by MCL Medics network partner clinics UK wide. We provide expert advice and tailored solutions to support any workplace, of any size, in any location. Our medical assessments include:» Ionising Radiation Medicals» Asbestos Medicals» Lead Medicals» Food Handler Medicals» Lifestyle Medicals» Overseas Employment and Visa Medicals» Pre-placement Medicals» Return-to-Work Medicals» Executive Medicals» Health Surveillance

5 HEALTH SURVEILLANCE MCL Medics are always helpful and always supply services to meet our needs, even at a moments notice. I fully endorse and recommend MCL Medics to any other operator who is considering moving to a new provider of health services. Francis Riley Occupational Health/Hygiene Manager, Centrica Storage Limited MCL Medics Occupational Health Services provide comprehensive health surveillance services UK wide, for any size organisation, across any industry. We deliver bespoke health surveillance solutions to meet the exact requirements of each individual business. Our services including: Both on-site and off-site health surveillance programmes designed inline with legislation and industry requirements Management by a competency assured Occupational Health Nurses with the support of a Senior Occupational Health Nurse and Occupational Health Physicians Accurate record keeping and safe storage of data, holding all health surveillance data centrally in a secure location in line with Data Protection Act requirements A recall system and reporting tool to guarantee a systematic and comprehensive approach to providing results of health surveillance programmes Assurance that you are fulfilling legal obligations Assurance of clinical best practice matched with cost effective solutions On-going support and follow-up where necessary

6 SICKNESS ABSENCE MANAGEMENT SUPPORT It s always helpful to get guidance and support in sickness and case management cases. The Occupational Health Nurses, Doctors and management at MCL Medics support us and quickly respond to our wide ranging, and often unpredictable, requests. Our employees, managers and operations are always supported as and when needed. The team have created some fantastic resources for us leaflets, posters and manager information guides on a wide range of health and medical issues which are engaging and easy to read. Rebecca Anderson HR Business Partner, Centrica plc Workforce absenteeism has significant cost implications for any business. Effective sickness absence management processes help reduce these costs, improve productivity and create efficiencies. Occupational health plays an important role in advising and supporting sickness absence management. Proactive case management and rehabilitation provides health benefits to employees whilst also dramatically reducing the costs associated with employee absenteeism. MCL Medics Occupational Health Services support HR professionals and line managers by providing a specialist resource that can quickly evaluate sickness absence cases and provide expert advice on the most appropriate course of action, including: Return to work Rehabilitation Dismissal on the grounds of ill-health Ill-health retirement

7 LIFESTYLE ASSESSMENTS We have been very happy with the service we ve received from MCL Medics. Everything we have requested has been done in a timely and professional manner. Wendy Wyness HR/Payroll Co-Ordinator, Millstream Associates Limited Lifestyle assessments are aimed at proactive and early identification of health issues at a time when appropriate intervention can reduce the risk to the individual. MCL Medics Occupational Health Services provide comprehensive lifestyle assessment packages specifically designed to screen for some of the most prevalent health conditions such as; cardiovascular disease, diabetes, obesity, poor nutrition and stress. We deliver real value through our tailored one-to-one results sessions to discuss lifestyle choices and explain any health implications. The assessments are used to: Benchmark current health status Identify certain early disease indicators Advise on a lifestyle plan Modify risk factors

8 pain and:- passage HEALTH AND WELLBEING PROMOTION Centrica has received excellent support from the MCL Medics team, both onsite and offsite, during all the recent health initiatives. One outstanding area is the support and delivery of promotional material received from the team. The efficiency, design and attention to detail in all the posters, leaflets, hand-outs and presentations has been superb. This material not only increases awareness for our staff but also shows our One Team efforts in a professional light. Neil Grace Senior Occupational Hygienist, Centrica plc Workplace health promotion programmes are more likely to be successful if occupational health and safety is considered in its design and execution. A growing body of evidence indicates that workplace based interventions that are needs assessed and take a co-ordinated or integrated approach to reducing health threats to workers, both in and out of work, are more effective than traditional isolated programmes. Know Your Numbers Knowing your numbers can help you to make healthy lifestyle choices which may significantly reduce your risk of heart attack, stroke, and type 2 diabetes. MCL Medics Health Checks are available to all personnel onsite. In 20 minutes you can find out: Your cholesterol level via a finger prick blood sample Your height, weight and waist measurement to establish if you are a healthy size and shape Your blood pressure, a known risk factor Free advice, information and support will be provided after every health check. For bookings please contact Joe Bloggs. With any other concerns you may have, please contact MCL Medics * Not for clinical use Are you drinking enough fluids? Making sure you are drinking enough fluids can help you keep fit and healthy, as well as improving your mood and concentration. The Food Standards Agency (FSA) recommends that if you live in the UK, you should drink 1.2 litres (6-8 glasses) of fluid every day. As well as water, the FSA recommends drinking semi-skimmed milk, diluted squash and diluted fruit juice. Signs of dehydration can include: a dry mouth or lips, thirst, tiredness, headache, dry and loose skin and dark coloured or strong smelling urine. Use the urine colour chart below to check if you may be dehydrated. 1 2 Hydrated Dehydrated 7 8 If your urine matches the colours 1, 2 or 3 you are Hydrated If your urine matches the colours 4 to 8 you are Dehydrated and you need to drink more fluid Top Tips for preventing Back Pain Back pain is a common problem that affects most people at some point in their lives. It could be triggered by bad posture while sitting or standing, bending awkwardly, or lifting incorrectly. It s not generally caused by a serious condition. 1 Keep Active 2 Maintain Good Posture 3 Strengthen Back and Abdominal Muscles 4 Maintain a Healthy Weight 5 Use Correct Lifting Techniques Try to avoid placing too much pressure on your back and ensure it's strong and supple. Regular exercise, such as walking and swimming, is an excellent way of preventing back pain. Activities such as Yoga or Pilates can improve your flexibility and strengthen your back muscles. Signs of a serious problem You should seek urgent medical help if you have back a high temperature (fever) unexplained weight loss a swelling or a deformity in your back is constant without easing after lying down pain in your chest a loss of bladder or bowel control an inability to pass urine numbness around your genitals, buttocks or back it's worse at night it started after an accident For more information or if you have any concerns about your symptoms, please do contact MCL Medics, 14 Albert Street, Aberdeen, AB25 1XQ MCL Medics Occupational Health Services takes a systematic approach to building a workplace health promotion programme. Our process consists of four main steps: An initial assessment to define employee health risks and concerns, and describe current health promotion activities, capacity and needs A planning process to develop the components of a workplace health programme. This includes setting goals and selecting priority interventions Programme implementation involving all the steps needed to put health promotion strategies and interventions into place, and making them available to employees»» Systematic evaluation to investigate the effectiveness of any health promotion activity

9 All individuals planning travel should seek advice on the potential hazards in their chosen destinations and understand how best to protect their health and minimise the risk of acquiring disease. Forward planning, appropriate preventive measures and careful precautions can protect their health and minimise the risks of accident and of acquiring disease. Source: World Health Organisation (WHO) TRAVEL HEALTH ADVICE AND VACCINATIONS MCL Medics Occupational Health Services provide a comprehensive travel health advice and vaccination service. Our Occupational Health Nurse will complete a pre-travel health consultation specifically designed to prepare individuals for international travel. Our Occupational Health Nurses have expert knowledge of relative risks in particular worldwide destinations. At the consultation they will: Assess overall medical health and discuss any current medications Highlight any diseases that the traveller may be exposed to on their planned trip Discuss any potential health implications Recommend vaccinations and outline any possible sideeffects While immunisations represent an important part of the travel consultation, our expert travel health advice also includes disease prevention, inclusive of Malaria and Yellow Fever, practical steps to be taken to reduce the risk of infectious diseases, medical supplies and chemoprophylaxis (anti-malarials). Our tailored programme ensures that maximum protection is achieved prior to travel. Individuals are given a vaccine record card which will detail the vaccinations given and a schedule for subsequent vaccines and boosters. MCL Medics is a designated Yellow Fever Vaccination Centre (YFVC) and we can issue an International Certification of Vaccination to anyone travelling to a country at risk of Yellow Fever that requires certification for entry.

10 DRUG AND ALCOHOL SCREENING MCL Medics provide us with excellent customer service. The Occupational Health Team always deliver the services we need exactly when we need them. Scott Stephen General Manager, Euro NDT Limited MCL Medics Occupational Health Services carry out random and with cause drug and alcohol screening, on-site in any location, in line with our clients substance abuse policy. Our drug and alcohol screening services are available 24/7, 365 days a year to provide complete cover. The testing process for urine and saliva is usually a two stage process. Firstly, an instant test is performed to identify evidence of drugs within the body. If the test is negative and no evidence is discovered then no further action is taken. If the test is nonnegative and evidence of drugs is discovered the sample is returned to a UKAS approved laboratory for confirmation testing, following full Chain of Custody procedures. Laboratory testing will provide a clear positive or negative confirmation and an accurate quantity of the drug present. Our Technicians are trained and certified to administer alcohol and drug testing in an appropriate manner. All testing undertaken is carried out to industry recognised cut-off level guidelines. Our processes ensure a service that is legally compliant with industry requirements.

11 MEDICAL ADVISORY The team at MCL Medics provided valuable information to ensure the safety and wellbeing of our offshore crew carrying out physical work in the harsh environmental conditions of the Gulf of Oman during the LS Cables project. They provided valuable advice and support on monitoring heat stroke, as well as actions required to prevent dehydration and heat exhaustion. Malachy Curran QHSE Advisor, Canyon Offshore Limited MCL Medics Occupational Health Services provide an on-site or off-site medical advisory service to meet specific criteria, whether that be an Occupational Health Physician or Occupational Health Nurse led service. Typical functions of our medical advisory service provision include: Helpful and meaningful advice with regards to occupational health and health issues such as fitness and capability to work Health assessments to provide recommendations regarding an employee s fitness for work Assistance with the implementation of the requirements of the Equality Act The introduction and maintenance of health surveillance programmes where a risk to health has been identified through the health risk assessment process Support for line management and HR personnel with regard to sickness absence management»» Assistance with the development of occupational health related policies and procedures and the evaluation of these in relation to legislative requirements and business objectives

12 MCL Medics have not failed to deliver in any area of the contract and strive to push the boundaries with new innovative ideas, which has almost given me a hands off approach to managing the contract. Sean McGowan Health Operations Manager, Centrica plc ADDITIONAL SUPPORT SERVICES MCL Medics Occupational Health Services provide a wide range of additional services to support workforce health and wellbeing. We specialise in providing a full remit of services that are tailored to the needs of each individual business. As such, our experienced Occupational Health Team will discuss your additional service needs and how we can fulfil your requirements.» Physiotherapy services» DSE assessments» Psychological services» Health risk assessment» Occupational hygiene services» Stress awareness» Counselling» Dietetics» Ergonomics

13 USING TECHNOLOGY TO DRIVE INNOVATION MCL Medics online technology, in our opinion, is an industry leader and the quality, detail and speed of briefings at all stages is exceptional. We have no hesitation whatsoever in thoroughly and unreservedly recommending MCL Medics. Alison Macaulay Occupational Health Manager, BG Group plc Innovative technology underpins our ability to deliver first rate occupational health services. Through continuously investing time and resource, we have developed industry leading technology that provides improved processes and efficiencies for our clients. Our systems provide total solutions to data management, appointment booking and management reporting inline with KPIs. Occupational Health Online is a bespoke, easy to use webbased occupational health management system, providing a dedicated platform for regulating the workforces occupational health data. The client zone puts you in full control, allowing new employees to be added and online booking of all medicals, travel consultations and vaccinations to be made. Benefits of the system include: Booking a medical or travel consultation/vaccination through a secure portal 24/7 365 status updates on the booking Option to change or cancel the booking Download of certificates instantly and available 24/7 365 Bespoke reporting The system will text and the employee prior to the appointment with the health questionnaire to complete, the clinic address, date, time and a map of where to find the clinic Two way messaging Our systems enable us to provide first class management reporting to our clients, with bespoke detail to ensure that we are consistently meeting our KPIs, delivering continuous improvement and exceeding expectations.

14 OUR COMPANY First class customer service is the cornerstone of our strategy. We take a different and refreshing approach to service delivery, listening to our clients and not promising what we cannot deliver. We are not complacent, and recognise that our clients needs change over time: good service today does not guarantee good service tomorrow, unless we continuously work hard to improve the service we deliver in partnership with our clients. We are consistent in the way we do business, from how we manage our risks to how we treat our customers and employees. Our approach is underpinned by our core values. Richard O Donnell Managing Director, MCL Medics Our mission statement is Keep things simple, and deliver. Supported by our core values, our mission shapes every decision that we make. It is through living our mission and core values that we are able to deliver first rate occupational health services that exceed the expectations of our clients. Our specialist expertise, competence and commercial value allows us to forge long lasting relationships with our clients. Our partnership approach to service delivery and our single point contract management methodology has built and sustained our enviable reputation for customer service. We firmly believe that our relationship with each of our clients is a partnership. This is why we always listen and ensure clients receive occupational health services that operate in harmony with their business, and services that adapt flexibly and proactively to their changing requirements. We have rigorous systems and process in place and a strong focus on continuous improvement. These systems are recognised through our extensive quality accreditations. Our accreditations and client testimonials demonstrate our commitment to providing exceptional customer service. They are testament to our committed and professional employees who provide a high quality service focused on exceeding the expectations of our clients. We are a dynamic company that thinks laterally to find innovative solutions that achieve efficiencies. To discuss how our services can benefit your business, call our Occupational Health Team today.

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