Dignity in Care. Food Hygiene Care Certificate. Webinar Care Act. Safeguarding. First Aid. Equality & Diversity. Health & Social Care Care Act

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1 Dignity in Care Mandatory Training Food Hygiene Care Certificate Health and Social Care E Learning Webinar Safeguarding Care Act Equality & Diversity Person Centred Care Food Hygiene Mandatory Training Dignity in Care Equality & Diversity Food Hygiene Health & Social Care Care Act Dementia Dignity in Care Care Certificate Care Act Webinar Safeguarding Health and Social Care Webinar Dignity in Care Care Certificate Health and Social Care Distance Learning Equality & Diversity E Learning Health & Social Care Person Centred Care Webinar Care Act Health & Social Care Mandatory Training Care Certificate Equality & Diversity Dignity in Care Person Centred Care Mandatory Training Care Act E Learning Food Hygiene Distance Learning Dementia Food Hygiene Creating safer working environments with people who care

2 Health and Social Care Introduction to training for the health and social care workforce First Response Training offers a wide range of courses to guide workers in the health and social care sector along the training pathway, from induction right through to higher level and special focus training. We work with hundreds of clients from within the health and social care sector, covering a wide range of specialisms, and deliver over 4,000 care training courses each year. We work with numerous local authorities throughout the UK, as well as providing training to NHS trusts, residential care and nursing homes, home care providers and care recruitment agencies. All courses are mapped to the relevant standards, such as the Care Certificate for entry level, or the National Occupational Standards for Health and Social Care and the Regulated Qualifications Framework (RQF) for more experienced workers. Training will help providers meet the fundamental standards set by the Care Quality Commission (CQC) and is carefully developed to promote choice, dignity and safety. Training is delivered at your premises or venue of your choice, generally for a minimum of 2 and a maximum of 12 delegates, and we can also offer options for external accreditation, where required. We are an approved centre for national awarding bodies such as Highfield Awarding Body for Compliance (HABC), IOSH and accrediting body Advantage Accreditation. We can also offer Train the Trainer and bespoke solutions, so please call us to discuss your needs. Creating safer working environments Trusted Provider Established in 1997, we are proud to have a team of highly qualified trainers operating 7 days a week throughout the UK. Holistic Solutions Direct provision, distance learning or even online training? Our courses can be tailored to meet your every requirement. Quality Assurance With a curriculum team and your very own account manager, we guarantee a high quality, consistent and reliable service.

3 Level 1 Core Awards Our range of Level 1 Core Awards help organisations to meet the National Minimum Training Standards for healthcare support and adult social care workers, as developed by Skills for Care and Skills for Health. Bookings are for a minimum of 2 courses during one morning or afternoon session or for 4 courses over one full day. These courses will be updated to reflect the requirements of the new Care Certificate, which will replace the Common Induction Standards from March Level 2 Core Awards These awards represent a progression from the Level 1 range to offer more detailed training and information in the key, mandatory subject areas. They are mapped to the relevant QCF units and contribute towards the Level 2 Diploma in Health and Social Care. Special Focus These courses support health and social care workers delivering specialised support and care in a range of settings and specialisms. They are mapped against the appropriate QCF units and can contribute to a Level 2 Diploma in Health and Social Care. Clinical Skills & These courses support health and social care workers to understand and prepare to take part in clinical activities. First aid courses will deliver the skills and knowledge needed by those working in the health and social care sector. Health & Fire Safety These courses deliver the health and safety and fire safety skills and knowledge needed by those working in the health and social care field. Mental Health & Wellbeing Older people or those receiving care can be more vulnerable to mental health problems, while care workers themselves can also be particularly affected by work-related stress, depression and anxiety. This means it s vital that organisations in the sector invest in mental health training for their staff to increase awareness and understanding of mental health problems and proactive techniques to promote wellbeing. We have a range of training solutions available from distance learning to half-day and full-day courses and MHFA England accredited programmes.

4 Level 1 and 2 Core Awards Level 1/2 Award in Role of the Care Worker and Personal Development Level 1/2 Award in Effective Communication Level 1/2 Award in Equality, Diversity and Inclusion Awareness Level 1/2 Award in Duty of Care Level 1/2 Award in Safeguarding Adults Level 1/2 Award in Person Centred Care and Support Level 1/2 Award in Moving and Assisting Level 1/2 Award in Health, Safety and Fire Level 1/2 Award in Food Safety, Nutrition and Hydration Level 1 Award in Awareness Level 1 Award in Medication and Healthcare Tasks Awareness Level 1/2 Award in Handling and Recording Information Level 1/2 Award in Infection Control and Prevention Level 2 Award in Handling and Administration of Medications The Care Certificate Standards Special Focus Level 2 Award in Continence Care Level 2 Award in Dementia Awareness Level 2 Award in End of Life Care Awareness Level 2 Award in Disability, Equality and Inclusion Level 2 Award in Managing Behaviours that Challenge Level 2 Award in HIV Awareness Level 2 Award in Mental Capacity Act Awareness (inc DoLS) Level 2 Award in Personal Care Level 2 Award in Pressure Care Management Level 2 Award in Promoting Dignity in Care Level 2 Award in Care Planning Level 2 Award in Loss and Bereavement Level 2 Award in the Prevention of Slips, Trips and Falls Level 2 Award in Introduction to the Autistic Spectrum Level 2 Award in Stroke Awareness Level 2 Award in Boundaries and Good Practice Clinical Skills & Level 2 Award in Epilepsy Awareness Level 2 Award in Epilepsy and Emergency Medication Awareness Level 2 Award in Diabetes Awareness Level 2 Award in Anaphylaxis and Emergency Medication Awareness Level 2 Award in Inhalers and Nebulisers Level 2 Award in Basic Clinical Observations Level 2 Award in Awareness Level 2 Award in Basic Life Support Level 2 Award in Catheter Care Level 2 Award in PEG Feeding Awareness Level 2 Award in Stoma Care Awareness Level 2 Award in Emergency at Work Level 3 Award in at Work Health and Fire Safety Level 2 Award in Risk Assessment in Care Level 2 Award in Lone Working Awareness Level 2 Award in Moving, Assisting and Hoisting Level 3 Award in Managing and Supervising Safely Level 3 Award in Managing Risk Assessment in Care Level 2 Award in Fire Safety Awareness Level 3 Award in the Role of the Fire Marshal Level 4 Award in Fire Safety for Managers Mental Health and Wellbeing Level 2 Award in Mental Health Awareness Level 2 Award in Anxiety Awareness Level 2 Award in Understanding Mental Health Mental Health For more information please call Freephone: / 1.5/ 1.5/ 1.5/ 1.5/ 1.5/ 1.5/ 1.5/ 1.5/ 1.5 hours 1.5 hours 1.5/ 1.5/ 3 days 4 hours / 1 day 18 hours / 3 days 4 hours / 1 day / 1 day 2 days or visit our website at:

5 Training Solutions Direct Provision Training Our classroom-based, tutor-led training sessions are highly interactive and include group activities, practical exercises, real-life scenarios, discussion and debate. Our highly qualified, experienced trainers will come to you, delivering your chosen course at your premises or nominated venue. Public Courses Only have 1 or 2 employees to train? Why not book one of our direct provision public access training events? First aid, fire safety and IOSH-accredited training courses are available on a variety of dates and at venues across the UK. Call us for more details. E-learning Our e-learning solution offers high quality, interactive and cost-effective online training sessions for all industry sectors. Courses are certified by the CPD Certification Scheme and are ideal for staff inductions and competency updates. Webinar Sessions Webinar training is an online training method which is live and led by an experienced trainer to offer remote access to learning. Webinar sessions typically last approximately 1.5 hours and are available in various high quality, interactive health and safety subjects. Distance Learning Manuals Flexible and cost-effective, our high quality distance learning manuals allow workers to train independently and at their own pace.

6 Established in 1997, First Response Training is a leading national provider of health and safety, first aid and special focus workplace training services. With training venues UKwide, we deliver a portfolio of over 200 different courses to in excess of 70,000 learners every year. With highly qualified trainers from a range of different disciplines based all around the UK, First Response Training are able to provide specialist, tailored support for all industry sectors. This includes a diverse portfolio of training for the Health and Social Care sector, a wide range of courses to support those working in Early Years, Schools and Childcare, and a vast number of solutions for the general Workplace. For more information please call Freephone: or visit our website at: Head Office: Bank House, 5 High Street, Pershore, Worcestershire, WR10 1AA London Office: Ludgate House, Fleet Street, London, EC4A 2AB Freephone: Fax: info@firstresponsetraining.com V81E