TRAININGGUIDE. copcoy.com

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1 TRAININGGUIDE copcoy.com

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3 WELCOMETOOUR TRAININGGUIDE Coppolo & Coyde have been providing training services in the Channel Islands since 2009 and we have developed a reputation for training excellence. We offer an impressive portfolio of training services and our relationship with CiTD allows our clients access to an excellent array of soft skills training. Jonathan Coyde BSc.(Hons) Dip2.OSH MCIEH CFIOSH Jonathan worked as an Environmental Health Officer for the States of Guernsey before being employed as a Health and Safety Consultant and Trainer in the Channel Islands for the past 11 years. He is a Chartered Fellow of IOSH, a Chartered Environmental Health Practitioner and a NEBOSH National Examiner. If you require a training course not listed in this guide then we have access to a large network of competent training partners. In 2012, we provided many bespoke training courses for clients and we continue to offer this service in If you wish to attend any of the listed courses then please complete the online booking form at All course prices are provided on application. If you require any further information on any of the courses then please contact Jonathan Coyde by phone on / or jonathan@copcoy.com We look forward to being of service to you.

4 Channel Islands Training & Development (C.I.T.D) Channel Islands Training & Development (C.I.T.D) has been providing quality training solutions for over 12 years and only employ top international trainers who are specialists in their chosen fields to run management, marketing and personal development open courses and bespoke in house training. We deliver programmes in Guernsey, Jersey, the UK and internationally within countries such as Qatar, UAE, Geneva, Luxembourg and France. We are delighted to be working in partnership with Coppolo & Coyde. All our open programmes can be run at your company in-house and be tailored to your requirements. Please let us know if the course you are looking for is not mentioned opposite and we will do our very best to quickly find a solution for you or alternatively please use the Course Search facility on our website www. citd.co.uk to help you find what you are looking for from a very wide selection of different programmes. We don t just offer soft skills training but also cover subjects such as Book Keeping, Procurement, ITIL, ISEB,IT courses and many more. In addition we run the entire suite of CIM qualification programmes including the Digital Marketing Diploma in partnership with Cambridge Professional Academy. Please visit or ring and ask for Stephanie. Quote CopCoy for a special discount on our open programmes. We also offer a flight subsidy to Guernsey delegates attending Jersey open courses. 26 Feb Engaging Leadership 27 Feb Supervising Skills 28 Feb Getting the Best From Your Team Mar Train The Trainer 11 Apr Anti Money Laundering Training 12 Apr Handling Paperwork in the Workplace 17 Apr Digital Marketing 18 Apr Managing a Successful Recruitment and Selection Process 23 Apr Assertiveness and Advanced Communication Skills Apr The First 90 days 30 Apr Accuracy Training and Attention to Detail 01 May Workshop for Personal Assistants 02 May Finance for Non Financial Managers 14 May Developing Your Sales Experience 15 May Developing Your Personal Effectiveness 21 May Producing Professional Written Communication 22 May Stress Management 23 May Producing Professional Minutes Workshop 24 May Proactively Managing a Probation Period 25 May Coaching and Mentoring for High Performance 25 May Handling Difficult Situations/Managing Conflict 26 May Exceptional Customer Service and Telephone Skills 27 May Time Management 28 May Advanced Supervisory Skills Stephanie Bass

5 COURSEPORTFOLIO Health & Safety Training Accident Investigation and Reporting Advanced DSE Assessor Asbestos Awareness CIEH COSHH Principles CDM Guernsey - The Health & Safety In Construction ACoP IOSH Directing Safely Display Screen Equipment Workstation Assessor Fire Risk Assessment (Basic) CIEH Level 3 Health & Safety in the Workplace CIEH Manual Handling (Principles) IOSH Managing Safely IOSH Managing Safely Refresher Manual Handling (Train the Trainer) NEBOSH National General Certificate CIEH Risk Assessment (Principles) Safety Training Needs Analysis Scaffold Inspection (Basic) Working at Height Awareness IOSH Working Safely IOSH Working Safely in Construction Food Safety Training CIEH Level 1 Award in Food Safety CIEH Level 2 Award in Food Safety CIEH Level 3 Award in Food Safety

6 duration 1 day Accident Investigation and Reporting Thorough accident investigation is necessary to help prevent accidents from reoccurring and demonstrate that appropriate remedial action is being or has been taken. This one-day workshop will enable delegates to identify the root causes of accidents and make recommendations aimed at preventing a recurrence. It also explores interviewing techniques and reporting requirements. Health & Safety assistants, safety representativeness, managers, supervisors or anyone with responsibility for investigating accidents. Gsy 20 Feb Jsy 4 Sept There is an accident investigation project to complete at course end. Legal requirements for accident investigations and control Accident reporting requirements and procedures Accident causation theory, identifying root causes of accidents Collecting and analyzing information Interviewing, taking statements from witnesses Disclosure of information Securing remedial action Monitoring & review Case Studies Coppolo & Coyde

7 duration 1 day Advanced DSE Assessor The course is designed for Display Screen Equipment assessors who require further training and the chance to update his or her skills. The course tutor has a MSc. in Ergonomics and is highly experienced in his field. DSE risk assessors, Health & Safety Advisors and Occupation Health Advisors arranged on application The course is run by a highly experienced tutor who specialises in this type of training. Successful participants will be awarded a certificate of training. Evaluate your organisations DSE risk assessment tools Update DSE assessments for home workers, mobile workers and expectant mothers Update your knowledge in relation to DSE work, posture and musculoskeletal disorders Understand what happens to the user when he or she sits and be able to competently discuss this with the user Use ergonomic methodology (Rapid Upper Limb Assessment - RULA Tool), body maps and ergonomic principles Select seating in a seating exercise Select products by understanding anthropometrics (body dimensions), ergonomic principles and the DSE user s body requirements Undertake risk assessments for disabled and older workers and instigate audits to ensure their well being enricosmog practitioners

8 duration 1/2 day Asbestos Awareness Guernsey and Jersey Law require that all persons who are at risk of being exposed to asbestos during the course of their work should be given training in order to safeguard their health. Managers and supervisors of employees who are liable to be exposed to asbestos should also be trained. The course is designed for anyone whose normal work may expose them to asbestos. It is not designed to give persons a level of competency working with non-licensable asbestos materials. Gsy 31 Jan - 5 Sept Jsy 16 May - 15 Oct There is no assessment. Candidates will be issued with a certificate of attendance. Properties of asbestos and its effects on health, including the further increased risk of lung cancer for those who smoke Asbestos types, uses and likely locations of asbestos and asbestos containing materials (ACMs) in buildings and plant How to avoid risks from asbestos, including the importance of checking that an appropriate asbestos survey for the specific workplace has been carried out and any ACMs identified and properly managed General procedures to be followed to deal with an emergency, e.g. inadvertent damage to an ACM Coppolo & Coyde

9 duration 1/2 day COSHH Principles The UK s Control of Substances Hazardous to Health Regulations 2002 (COSHH) require that every employer is to identify the substances in use at the workplace and to assess whether they present a risk. Personnel with either direct responsibility or an assisting role in COSHH arrangements for the first time. Equally, supervisors and line managers with operational responsibility for the safe use of hazardous substances in their area. The course is not intended to train persons on how to carry out COSHH assessments for high risk substances. Gsy 2 Apr Jsy 12 Feb The requirements of the COSHH Regulations Basic terminology used in COSHH (including the 2005 WEL changes) Sources of information and their effective interpretation Straightforward risk assessment techniques for hazardous substances The types of control systems Personal Protective Equipment Monitoring and occupational health requirements Chartered Institute of Environmental Health There is a multiple choice assessment at course end.

10 duration 1 day CDM Guernsey The Health & Safety in Construction ACoP The course is aimed at persons whose work is covered by the Guernsey Health & Safety in Construction Approved Code of Practice. The course gives practical guidance as to how persons and organisations involved in construction activities should organise and manage their health and safety responsibilities. Clients, Principal contractors, contractors, designers and anyone who has responsibilities as detailed under the Guernsey Code. arranged on application There is a multiple choice assessment at course end. Safety Management & Organisation Criteria for Risk Assessment Contents of typical Safety Plan Duties of Safety Co-ordinator Notification of Works Start of Construction Phase Standards for specific activities Index Information, training and instruction Welfare and sanitary arrangements First aid Notification and reporting of accidents, diseases and dangerous occurrences Duties of employees Requirements and prohibitions on Contractors Coppolo & Coyde

11 duration 1 day Directing Safely The IOSH Directing Safely course aims to provide directors/ owners of small and medium sized enterprises with an understanding of the moral, legal and business case for proactive health and safety management and give guidance on effective risk management. Following the successful completion of this course directors will be able to review their own policies and strategies, and, where necessary, introduce changes to make their organisation operate more safely. Anyone can enroll on the IOSH Directing Safely programme but it is specifically designed for directors/owners of small and medium sized enterprises to attend. Gsy 21 Mar Jsy 26 Sept Module 1 - Why direct safely Module 2 - Planning health & safety Module 3 - Delivering health & safety Module 4 - Monitoring health & safety Module 5 - Reviewing health & safety Institute of Occupational Safety and Health There is a multiple choice assessment at course end.

12 duration 1 day Display Screen Equipment - Workstation Assessor The UK s Health and Safety Display Screen Equipment Regulations 1992 were introduced with the aim of preventing ill health to employees who habitually use DSE equipment as part of their normal work. The course is designed to give delegates the necessary skills and knowledge to be able to assess and evaluate users of computer workstations. Duties that exist under Guernsey and Jersey Law are also covered. Persons who are responsible for assessing or managing computer workstations and the user. Gsy 14 Feb Jsy 12 Sept There is a written assessment at course end. Health & Safety (DSE) Regulations Duties of Employers and employees Identification of risk factors Use of a DSE proforma Identification of practical solutions to eliminate or minimise risk Managing employee ill health Coppolo & Coyde

13 duration 1 day Fire Risk Assessment (Basic) The Basic Fire Risk Assessment Course is designed to provide delegates with the knowledge and understanding that they would need to undertake fire assessments in low to medium risk environments. Managers and others who have responsibility for conducting and reviewing basic fire risk assessments for low to medium risk environments. Gsy 1 Feb Jsy 2 July There is a Fire Risk assessment project at course end. Legal requirements for fire risk assessment Principles of fire risk assessment Methodology and sources of guidance Documentation Identification of follow up actions Coppolo & Coyde

14 duration 3 days Level 3 Award in Health and Safety in the Workplace Examines health and safety from a supervisory (level 3) perspective. Supervisors have both a legal and moral responsibility to look after the health and safety of employees. This qualification will enable supervisors to improve the health and safety culture of their organisation, whatever its size or activity. Supervisors and team leaders who have health and safety responsibilities. Gsy Nov (incl) Jsy 29, 30, 31 May There is a multiple choice assessment at course end. Concept of health and safety Accidents in the workplace Ill health in the workplace Legal provisions Health and safety organisation and management Supervising health and safety Chartered Institute of Environmental Health

15 duration 1/2 day Manual Handling (Principles) The Course covers the basic principles of manual handling, including risk assessment. Candidates are given the knowledge to identify bad practice so that they can avoid it at work. The course is aimed at any employee who carries out manual handling activities. Gsy 5 Feb Jsy 19 July There is a multiple choice assessment at course end. Manual Handling Regulations Spinal anatomy and related injuries Risk Assessment in relation to manual handling Good Lifting techniques Planning of manual handling Practical Chartered Institute of Environmental Health Please Note: It is the employers responsibility to ensure persons who attend training are free from any condition which would affect their ability to use correct lifting techniques.

16 duration 2 days Manual Handling Train the Trainer This 2 day City & Guilds qualification is a practical and interactive course which will provide the technical knowledge, training skills and course material to design, develop and deliver effective manual handling training. Managers and supervisors intending to conduct in-house training. Consultants and trainers providing services to a range of clients. Existing providers of manual handling training who want refresher certification. The course is suitable for participants from a wide range of backgrounds. Health and safety management experience as well as training qualifications are useful but are not a pre-requisite as participants will be trained in both the technical and the training related issues. Gsy 2,3 Oct Jsy 7,8 May There is a written assessment and practical teaching task to complete. Develop candidate skills to run training sessions on manual handling with the confidence to answer commonly occurring questions Understand how to motivate trainees and ensure the effectiveness of the training a major hurdle which many courses fail to address adequately. Develop a working knowledge of the anatomy of the spine and appreciate the impact on the spine of both good and bad handling technique Understand the principles of safe handling and be able to explain safe handling to others in a logical and memorable manner Understand the Manual Handling Operations Regulations 1992 and be able to perform manual handling risk assessments

17 duration 12 days NEBOSH National General Certificate The NEBOSH National General Certificate (NGC) in Occupational Safety and Health is a nationally recognised qualification covering the main legal requirements for health and Safety in the UK, a range of workplace hazards and methods of control. Non-specialists in health & safety who require sound initial training leading to a basic recognised qualification through examination and assessment. These would include managers, supervisors and safety representatives. Gsy NGC1 1-5 July NGC July Revision Day 23 July Exam Day 25 July There is a requirement for the candidate to carry out an unaided workplace inspection and 2 x 2 hour written exams. NGC1 Management of Health & Safety Foundations of Health & Safety, Policy, Organizing for health & safety, promoting a positive culture, risk assessment, principles of control, monitoring, review and audit, accident investigations NGC2 Controlling Workplace Hazards Movement of People and vehicles, manual and mechanical handling, work equipment, electrical safety, fire safety, chemical and biological hazards, physical and psychological hazards, construction activities NGC 3 Practical Assessment To satisfy the requirements for the award, delegates must pass the two written papers for NGC1 and 2 plus the practical assessment NGC 3. The practical assessment will be carried at the employees workplace. Successful completion of the NEBOSH NGC will enable candidates with at least five years experience to apply for Tech IOSH.

18 duration 4 days Managing Safely Ideal for Managers with responsibility for people or processes, as well as management and supervisory staff who require a basic overview of current health & safety requirements. Managers and supervisors who have responsibility for any employees. The course will cover the application of recognised management principles in health & safety and will equip delegates to tackle the issues in their workplace. Gsy 14, 15, 21, 22 May Jsy 1, 2, 8, 9 Oct There is a multiple choice assessment at course end and a workplace based written risk assessment. The law of health & safety at work The costs of accidents Risk Assessment Safety Management Model and risk management Common hazards and risk control Accident causation and investigation Behavioral factors Environmental module Institute of Occupational Safety and Health

19 duration 1 day Managing Safely Refresher The Managing Safely refresher is designed to provide ongoing support in dealing with health and safety issues in the workplace. Specifically the course aims to revise key management responsibilities from the managing safely course and to update managers upon relevant Health & Safety legislature and guidance changes Persons who have completed a IOSH Managing Safely course within the last three years. The candidates latest certificate number will be required as evidence Gsy 30 April Jsy 28 Mar There is a multiple choice assessment at class end Introducing Managing Safely Assessing Risks Controlling Risks Understanding Your Responsibilities Investigating accidents and incidents Measuring Performance

20 duration 1 day* Risk Assessment (Principles and Practice) A suitable and sufficient risk assessment helps an employer determine what measures should be taken in order to comply with legislative requirements. All who are required to conduct risk assessments in the workplace. Gsy 4 Mar, 16 Oct Jsy 29 April, 24 July Candidates will be required to complete a risk assessment assignment which requires some research and the preparation of a written report. The key legal requirements The purposes for and benefits The five steps approach Carrying out, recording, reviewing and monitoring assessments Limitation of candidates and where to seek further guidance Chartered Institute of Environmental Health *1 day tuition + 1 day to draft assignment (delegates own time)

21 duration 1/2 day Safety Training Needs Analysis The employer has a legal duty to inform, instruct, train and supervise their employees to ensure they can and are working safely. By conducting a training needs analysis the employer can identify what their employees specific training needs are. Human Resources Officers, Health & Safety Officers and Managers who have responsibility for employee training. arranged on application There is a job safety analysis to complete at course end. Health & Safety Law (relevant to training) Reviewing training needs Conducting a job safety analysis Collating a training program Setting up a skills matrix Identifying course providers In house training Coppolo & Coyde

22 duration 1 day Scaffold Inspection (Basic) Scaffold inspection training is required for anyone who inspects scaffolding. This course is designed for Supervisors, Engineers, Foremen and Managers who may be responsible for inspecting a scaffold for safe use. This course is intended for any person who has responsibility for inspecting scaffolds and requires to increase their knowledge. A more advanced course is available for persons who are required to inspect complex designed scaffolds. arranged on application The course is run by a highly experienced tutor who specialises in this type of training. Successful participants will be awarded a certificate of training. Introduction and course aims Different types of scaffolding Tubular framework Fittings - identification and use Scaffolding terminology Bases and foundations Bracing for stability Tying basic access scaffolds Reasons why scaffolds collapse Safe use of scaffolds - including S.W.L. The legal requirements explained Coppolo & Coyde

23 duration 1/2 day Working at Height Awareness Falls from height remain the most common form of fatality in the workplace. If you manage or supervise persons who work at height then this course will raise your awareness of height risk factors and control measures. Aimed at managers and supervisors who are required to assess working at height risks. arranged on application There is a multiple choice assessment at course end. The UK s Work at Height Regulations 2005 Appreciation of fall hazards Working at Height Risk Assessments/Method Statements Workplace Precautions and Risk Control Measures A review of access equipment safety Coppolo & Coyde

24 duration 1 day Working Safely Working Safely gives staff the information they need to keep themselves safe at work. Suitable for all employees in the workplace who do not have supervisory responsibilities. Gsy 13 Mar, 23 Oct Jsy 28 Nov, 23 May There is a multiple choice assessment and risk assessment project at course end. Carrying out work activities without risk to themselves or others and understand the consequences if they fail to work safely Identify hazards, risks and risk controls and understand the importance of risk assessment, with examples of everyday use of risk assessments Understand how to take appropriate workplace precautions and their importance in the working environment Appreciate the importance of health & safety management system Identify lines of communication in their place of work Identify safety signs Understand emergency procedures and procedures for accidents Recognise how industry affects the environment and how individuals can minimise pollution and waste Institute of Occupational Safety and Health

25 duration 1 day Working Safely in Construction Working Safely gives staff the information they need to keep themselves safe on a construction site. Suitable for all construction workers, supervisors and visitors who may be exposed to risk. Gsy 6 Feb, 10 Sept Jsy 2 May, 17 Oct There is a multiple choice assessment and risk assessment project at course end. Dangerous behaviour on site Accident causes and high-risk operations Health & safety law and enforcement Welfare First aid provisions, fire risk assessment and method statements Working at heights Excavations and confined spaces Moving, lifting and handling loads Work equipment and mobile plant Hazardous substances Noise and vibration Personal protection equipment Electricity Movement of people Institute of Occupational Safety and Health

26 Level 1 duration 1/2 day Award in Food Safety This is an introductory level food safety training course. A variety of candidates, including new employees with no previous training, employees handling low risk or wrapped foods or those who work front of house, such as waiting staff. Gsy dates arranged on application Jsy dates arranged on application 15 question multiple choice paper. Food Hygiene hazards Responsibilities Personal hygiene Cleaning & disinfection Contamination risks Chartered Institute of Environmental Health Please Note: Candidates must be able to communicate and read in English. Papers in other languages are available but must be pre-ordered.

27 duration 1 day Level 2 Award in Food Safety Fundamental food hygiene training for all food handlers. Available as a catering, retail or manufacturing award. Designed for anyone working in the catering, manufacturing or retail setting where food is prepared, cooked and handled. Gsy 18 Feb, 12 Mar, 3 May, 17 Sept, 27 Nov Jsy dates arranged on application Multiple choice paper. Food Hygiene hazards Legislation Temperature control Refrigeration, chilling and cold holding Cooking, hot holding and reheating Personal hygiene Cleaning & disinfection Food premises and equipment Chartered Institute of Environmental Health Please Note: Candidates must be able to communicate and read in English. Papers in other languages are available but must be pre-ordered.

28 duration 3 days Level 3 Award in Food Safety Changes in food safety law has placed greater onus and accountability on anyone in the food business with supervisory responsibility. It is therefore vital they are equipped with both the knowledge and skills to do their job effectively. Designed for Managers and Supervisors in medium to large manufacturing or catering businesses. Gsy 18, 19, 20 Mar Multiple choice paper. Supervisory Management Legislation Temperature control Monitoring good hygienic practice Contamination and control Cleaning & disinfection Implementing good food safety procedures Contributing to the safety training of others Chartered Institute of Environmental Health Please Note: Candidates must be able to communicate and read in English. Papers in other languages are available but must be pre-ordered.

29 copcoy.com Coppolo & Coyde Ltd Unit 4 Braye Road Industrial Estate Braye Road Vale Guernsey GY2 4WX Tel Fax info@copcoy.com www copcoy.com Coppolo & Coyde (Jersey) Ltd Alares House Jersey Airport St Peter Jersey JE1 1BY Tel Fax info@copcoy.com www copcoy.com