managing health - enabling business

Transcription

1 managing health - enabling business ohrd.net

2 INTRODUCTION OUR SERVICES 1. FITNESS FOR WORK EXAMINATIONS If you are looking for an occupational health service that delivers innovative, high quality solutions to ensure your employees fitness for work, then OHRD is right for you. OHRD Consultancy provides comprehensive occupational health services to all sizes of enterprises be that small, medium or large organisations in NI. We also provide expert medical advice to occupational pension funds and the legal profession. OHRD support both private and public sector organisations across all sectors in NI including Telecommunications, Manufacturing, IT, Hospitality, Transport, Construction, Education, Health, Emergency Services, Retail, Central and Local Government, General Services and Finance are just some examples. OHRD remains the first private sector provider in Northern Ireland to achieve SEQOHS accreditation, the industry gold standard quality mark - Safe Effective Quality Occupational Health Service. OHRD was established in 2007 by our Medical Director and Consultant Occupational Health Physician, Dr Tony McGread. Our company is staffed by experienced professionals, delivering from three established clinic bases in Northern Ireland. Our main office is a state-of-the-art clinic in Belfast city centre. We undertake home visits as well as on site clinics at customer locations. OHRD is a highly customer focused provider of high quality occupational health services. We will work in partnership with you - helping assess need and delivering to your requirements, to help: Reduce absence Enhance corporate image By managing your employees health, you will enable your business. You may be a small business in need of a medical assessment for one or two of your employees on prolonged sickness absence. Or, you may be a multi-million pound brand seeking to lower your sickness absence as part of a comprehensive Fitness for Work programme. OHRD provide Fitness for Work examinations including: Pre-employment - Ensure new employees are safely capable of the job Sickness absence and rehabilitation - Assist those recovering from illness or injury back to work Disability - Advising on possible reasonable adjustments to work Ill Health Retirement - For those too ill to return to work Periodic - For those required by law or industry best practice Road drivers - both Group 1 and Group 2 licence holders Site drivers - forklift truck, diggers, dumpers, excavators, telehandlers Working at heights - ladders, pole and mast climbers Confined spaces - water treatment, quarry workers Night workers Pregnant workers Display screen users - Vision testing Manual workers - musculo-skeletal assessment Food handlers Safety critical workers and Lone Workers Drug and Alcohol - these include testing for drug and alcohol using best practice protocols with chain of custody procedures and Accredited Laboratory analysis Control costly overheads Meet legal responsibilities Facilitate better employee morale Improve business performance At OHRD, the doctors and nurses looking after your employees have many years combined experience in delivering results to businesses like yours. MANAGING HEALTH - ENABLING BUSINESS OHRD provides independent, clear and unambiguous advice to help you implement comprehensive occupational health solutions tailored to your organisation.

3 OUR SERVICES 2. HEALTH SURVEILLANCE EXAMINATIONS OUR SERVICES 3. ADDITIONAL MANAGEMENT SUPPORT Health surveillance examinations are a legal requirement under various Health & Safety at Work regulations and are must have for some employers. WORKPLACE ANALYSIS Workstation assessments - To ensure the workstation is ergonomically suited to the employee Walkthrough visits - viewing the job hazards and controls on site can provide a better understanding of the risks. This can help management identify adjustments to the job, supporting earlier return to work from sickness absence. Work hazard and risk analysis - OHRD also undertake more detailed analysis of workplace, including manual handling assessment and advice on need for Environmental Monitoring and Biological Monitoring. DEVELOPMENT AND TRAINING We can help review and create Best Practice policies, for example. Sickness Absence Management (SAM) Disability at Work Stress at Work Drug and Alcohol at Work Many others and provide management training Health Surveillance helps ensure your employees are not being injured or harmed by hazards such as Noise, Vibration, Dust, Chemicals and Microorganisms. The risk assessment will guide you, and OHRD can also help identify who needs assessed and what type of examination. We help design and implement suitable and sufficient Health Surveillance Programmes and with this provide employee assessments including: OPERATIONAL SUPPORT AND URGENT EXPERT ADVISE Free of charge, we will provide our clients with general advice on all health related matters that might affect the work environment. We do so by telephone and , all as part of our service to you Key staff will have mobile phone and access to senior clinical OHRD staff Hearing tests - Noise Lung function tests - Dust, including silica, wood, chemicals such as isocyanates Hand arm vibration assessment - Upper and whole body vibration Skin inspections - Cement, solvents and other chemicals Vaccinations - Cleaners, healthcare workers, welders Health surveillance examinations are a legal requirement covered by specific legislation for those at work exposed to Asbestos, Lead and Ionizing radiation which means employers must have appropriate health surveillance in place. All OHRD assessments are undertaken using SEQOHS accredited and best practice protocols and delivered by highly experienced and competent doctors, nurses and technicians.

4 OUR SERVICES 4. HEALTH PROMOTION SERVICES OUR SERVICES 4. HEALTH PROMOTION SERVICES OHRD provide employers with a Three Tier menu of health promotional activities. We will help you chose any combination within these tiers - contact OHRD to discuss further. TIER 1 Health Wise is a unique service, completely free of charge to our clients. Accessed by your staff by mobile devices, laptops and PC via - Give your employees the opportunity to help themselves via Health Wise which includes; Live Well - with over 100 topics on healthy living and practical measures to help employees tackle issues related to alcohol, losing weight, mental health, musculoskeletal problems, stopping smoking, as well as many other general health topics and access to online support groups; A to Z of Conditions - allows employees to look up information practically on any medical topic you might think of; Online Video - giving access to over 800 videos and all types of health and wellbeing topics; Daily News - giving up to the minute health stories in the news and media; and Local Contact Details - for local Health and Welfare agencies The aim is to help employees manage their own health needs and tackle lifestyle issues when possible. Good employers value their staff and by providing health promotion activities in the workplace is one way of demonstrating this. This helps create a positive workplace culture and shows your employees that both health and safety matter equally. TIER 2 Communications and Clinics including; 20 minute Health Screen - includes health and mental health questionnaires, height, weight, BMI, blood pressure, cholesterol, diabetic test and health leaflets. We also offer extensive Executive Medicals which including ECG, hearing and lung function tests and multiple blood tests also. Information programmes - including coordination with National Health promotion activities such as cancer awareness, healthy eating, cycle to work, and no smoking days. In addition, we can provide articles for the staff intranet and use novel ways of reaching staff through staff s, salary payslips as well as workplace health promotion posters and leaflets located around your organisation for stress, alcohol, drug, cancers, sunburn, musculoskeletal conditions and many others; Health fairs and workshops - with individual stands in your workplace to include advice on health, diet, travel, health, sun exposure, stress management and others. We can help coordinate allied professionals, to include physiotherapists, lifestyle coaches, exercise coaches, dieticians and others to be in attendance. TIER 3 The OHRD 8 Step Plan Mobilise - Assemble - Assess - Prioritise - Plan - Implement - Evaluate - Improve Create a strategic plan for Health and Wellbeing in your organisation, using a top down approach with direct involvement of key stakeholders and volunteer Health and Well Being champions. Based on a Health Promotion Agency NI best practice model. The aim is to create a sustainable long-term programme and possibly a cultural shift for your organisation.

5 TECHNOLOGY AT WORK AURA CLINICAL GOVERNANCE AURA is our bespoke online client referral system. Our clients are provided with unique log-on details to refer your employees online and download management reports without the need to revert to s or postage. A highly secure and efficient way to communicate. AURA allows us to work to your service delivery requirement and key performance indicators KPIs. Management Information - In fact, for our larger clients, AURA can provide you with management information on a quarterly intervals, giving information on our adherence to KPIs for appointment waiting times and return of management report and more. We also provide feedback on Compliments and Complaints and undertake Customer Satisfaction Surveys Clinical Information - AURA also allows us to provide you with anonymised clinical information related to referrals patterns such as gender, job type, reason for referral, diagnosis, causation including work versus non-work related, as well as information on the outcome of our assessments include fully fit, unfit or fit with adjustments. These are just some examples. All this allows you both to monitor our services to you but also to manage problems such as sickness absence more effectively in your workplace. All our clinical procedures follow current best practice models and those covered by our SEQOHS accreditation. Our clinicians follow the requirements of their professional bodies, including the General Medical Council, Nursing & Midwifery Counsel and Faculties of Occupational Medicine. In the case of physicians, each are subject to an independent annual appraisal process under the Faculty of Occupational Medicine. In addition, all physicians maintain a Revalidation folder for the purposes of Relicensing as required by the General Medical Counsel in the UK. These processes include a record of physicians continuous professional development, including professional education and on going training. It also includes a record of compliments and complaints and the outcome of investigation into such complaints.

6 WHY OHRD TESTIMONIALS Ask yourself why you need both experience and expertise from occupational health? Irrespective of the size of your organisation, or the size of your budget, you need to be confident that when you are paying for occupational health advice, it s the best you can get. It is hard to trust the advice of a GP led service who knows the basics only. It is also hard to trust the advice of an occupational health physician who baffles you with medical jargon or ambiguous statements. Similarly, can you really be comfortable with the advice of a doctor or nurse provided without occupational health qualifications or a successful track record. Choosing the wrong occupational health provider for your business can leave you woefully out of pocket, very frustrated and no further on. The Faculty of Occupational Health Medicine and the Health & Safety Executive provide guidance to employers when seeking occupational health services. OHRD tick all the boxes related to: Experience With physicians who have earned their stripes over the years and have a keen understanding of the issues affecting employees, employers and the ethical and legal boundaries Expertise In occupational health strategy, medical assessment, policy, procedure, training, risk assessment are all essential services we provide. Qualifications This includes qualifications up to consultant status with the membership of Faculty of Occupational Health Medicine and ensuring adherence to General Medical Counsel requirements. Integrity This, combined with excellent communication skills underpins the relationship with you. These are essential qualities OHRD brings to the table. We assess pricing structures from the outset and what you can expect for the fee. OHRD also provide you with contact with current clients to give you the opportunity to hear directly from others what we are like to work with. We hold all essential professional and business indemnity insurance. And finally, as an excellent occupational health service we at OHRD have the courage of our convictions and make unambiguous, independent robust yet fair decisions about employees fitness for work. we have been very impressed with the quality of reports received and the professionalism of the service provided by OHRD Director from a leading Education sector client OHRD are competitive, friendly, reliable and offer an excellent all round service. Manager at a Corporate Health Care Provider whom we work in partnership with Always available to speak to I can also leave a message on the doctor s mobile phone. A detailed report is provided. Group Personnel Manager, Large Motor Retail Group We feel very happy going back to doctor to clarify comments made in the report or to ask additional questions. You never make us feel unwelcome. Executive Officer from the largest employer of teachers in Northern Ireland excellent reports are very good, will have them to you in 48 hours also do over the phone assessments with staff very accessible and will give me advice over the phone or via Director of Services Large Private Nursing Home Group CLINICAL LOCATIONS Wherever your location, managing health in your workforce enables you to manage your business more effectively. It enables you to reach the productivity and level of performance your business and operational plan demand. We will help you assess your needs and deliver to your specifications. That s our business. We hold clinics in these key locations: Northern Ireland in Belfast, Enniskillen and Londonderry On site at client locations and home visits Belfast OHRD Limited Princes House Princes Street Belfast BT1 3FP Londonderry North West Independent Hospital Church Hill House Ballykelly County Londonderry BT49 9HS For all enquiries and appointments contact our central office: admin@ohrd.net Phone: Fax: (Phoning from Eire drop the 0 adding 0044 ) Enniskillen The Aisling Centre 37 Darling Street Enniskellen County Fermanagh BT74 7DP Send ALL postal correspondence to our Central Office at: OHRD Ltd Princes House Princes Street Belfast BT1 3FP

7 OHRD Ltd Princes House Princes Street Belfast BT1 3FP Phone: Fax: (Phoning from Eire drop the 0 adding 0044 ) NOTE PAD My questions for OHRD: ohrd.net