The Missouri Alliance for Home Care. presents Annual Conference and Home Care Exhibition. April 25-27, 2018

Transcription

1 Human Resources Respiratory Therapists Physical Therapists Marketing Volunteers Attendants Administration Speech Therapists Chaplain The Missouri Alliance for Home Care Intake Staff presents 2018 Annual Conference and Home Care Exhibition A Community of Billers Social Work Caring Coders Home Health Aides Personal Care Aides Dietician April 25-27, 2018 Licensed Practical Nurses Tan-Tar-A Resort Osage Beach, MO Registered Nurses Occupational Therapists

2 2018 MAHC Conference Schedule About This Conference The Home Care industry has faced many formidable challenges this year including increased focus on complying with existing and new state and federal mandates and audits all on top of reduced reimbursement. Home care has managed to continue to provide critical home care services even in the most difficult circumstances, but what does the future hold? We invite you to join us April 25-27, at the Tan-Tar-A Resort for A Community of Caring. This year s theme speaks to the home care industry in terms of how we collaborate, share our vision, make a difference in the lives of those we serve and collectively transform the home care experience. This year s conference will follow our traditional format designed especially for your enjoyment and renewal filled with unique experiences and special events including last year s popular one-day Therapy track. Be sure to join us on Wednesday evening to sip, savor and relax in the exhibit hall for a Wine Down. In addition to the dessert reception, attendees can participate in wine/beer tastings at exhibitor booths. The fun will continue with our Minute to Win It networking event. We also know the conference would not be complete without outstanding offerings around education and this year is no exception. We are thrilled to bring you exceptional speakers including Bill Dombi, NAHC President, who will provide an up-to-the-minute federal update on legislative, regulatory and legal issues, and Lisa Coots with the Bureau of Home Care and Rehab Standards, who will provide an extended session on the new Conditions of Participation (COPs). In addition to these keynotes, we are pleased to be providing an outstanding lineup of 38 breakout sessions with sought-after speakers such as Melinda Gaboury, Teresa Northcutt, BKD, 5 Star Consultants, CGS, DSDS, MO HealthNet and MMAC. You will uncover effective solutions and useful tools you can use to prepare you for what may lie ahead. Our hope is for all attendees to leave the conference having engaged in valuable networking with friends and colleagues, and acquired new knowledge to implement into your programs. This is the educational event you cannot afford to miss!! Bureau Update Part 1, Wednesday, 8:45 a.m. 10:15 a.m. Lisa Coots, RN, Bureau Administrator, Bureau of Home Care and Rehabilitative Standards, Jefferson City, MO Part 2, Wednesday, 10:30 a.m. 12:00 p.m. Together-We Can Do It! (Please note this is an extended session) How well do you know your community? How well do you know those within your community? Do not miss this opportunity to meet some of your neighbors from the Bureau of Home Care as they venture with you through the new home health regulations. Together we will share insight and guidance on these new requirements - resulting in quality, compassionate and caring communities across Missouri! No CE Keynote Address OOPs Your Attitude is Showing Thursday, April 26 th, 2:45-3:45 p.m. OOPs.Your Attitude is Showing is a delightful journey through several topics explaining how attitudes affect every part of our lives: home, family, career, relationships, and life. A humorous yet thought-provoking plan that allows attitudes to work in our lives with positive changes and direction for improvement. By weaving anecdotes, humor and real life examples, Pete presents a fast-paced, uplifting, and challenging program designed specifically for our group. Topics that will be covered include: right thinking, goal setting, praise & appreciation, team work, leadership, and enthusiasm. No CE. Sponsored by: BKD, CPA s & Advisors Pete Rearden, Professional Speaker, Irving, TX 2 Missouri Alliance for Home Care

3 2018 MAHC Conference Schedule Wednesday, April 25 7:30 a.m. Conference Registration 8:00 8:45 a.m. Breakfast/Business Meeting 8:45-10:15 a.m. Bureau Update, Part 1 10:30 a.m.-12:00 p.m. Bureau Update, Part 2 and Concurrent Sessions 12:15-1:30 p.m. Awards Luncheon 1:45-3:15 p.m. Concurrent Sessions 3:30-5:00 p.m. Concurrent Sessions Dinner on your own 7:30-9:00 p.m. Wine/Craft Beer Tasting with Exhibitors Exhibit Hall Dessert Reception sponsored by: Axxess 9:00-11:00 p.m. Networking Event Join Colleagues for a fun-filled night of Minute to Win It Thursday, April 26 7:00 a.m. - Conference Registration 7:00-9:00 a.m. Exhibit Hall with Breakfast 9:15-10:45 a.m. Concurrent Sessions 11:00 a.m. 12:30 p.m. Concurrent Sessions 12:30-2:30 p.m. Final Exhibit Hall Session lunch/prize drawings 2:45-3:45 p.m. Keynote sponsored by: BKD CPA s & Advisors 4:00-5:30 p.m. Concurrent Sessions Free Evening! Friday, April 27 7:00-8:00 a.m. Breakfast 8:00-9:00 a.m. General Session Bill Dombi, President, NAHC sponsored by: Enterprise Fleet Management 9:15-10:45 a.m. Concurrent Sessions 11:00 a.m.-12:30 p.m. Concurrent Sessions 12:45 p.m. - Closing Ceremony & end of MAHC Annual Conference Grandprize drawing must be present to win! General Session Friday, April 27 th 8:00-9:00 a.m. Bill Dombi President National Association of Home Care & Hospice Washington D.C. The Congress and federal agencies have had a long history with home care and hospice through Medicare, Medicaid, VA, and other government programs. With a new administration and Congress into its second year of action, what do they have in store for us? This program provides the up-to-the-minute report on legislative, regulatory, and legal issues coming out of Washington and into your lives in home care and hospice. NO CE Sponsored by: Enterprise Fleet Management Missouri Alliance for Home Care 3

4 2018 MAHC Conference Schedule Business Meeting The Annual Business Meeting will be held on Wednesday, April 25 th, 8:15-8:45 a.m. Join us for breakfast and participate in the business of your Association. Meet the new MAHC Board of Directors and hear from Executive Director Carol Hudspeth as she reviews the year s highlights and provides a legislative update. Exhibit Hall Wednesday, April 25 th Wine Down & Dessert Reception / 7:30-9:00 p.m. Thursday, April 26 th Breakfast in the Exhibit Hall / 7:00-9:00 a.m. Lunch in the Exhibit Hall/Closing & Prizes 12:30-2:30 p.m. The Exhibit Hall will open on Wednesday evening from 7:30-9:00 pm with a Dessert Reception sponsored by Axxess. The exhibitors have been invited to participate in a Wine/Craft Beer tasting event at their booths. Join us to Wine-Down after a long day of education and get a first view of this year s exciting exhibition, visit with past exhibitors and meet new ones. On Thursday morning join us back in the Exhibit Hall for breakfast at 7:00 am and then again at 12:30 pm for lunch and a final visit with the vendors. Networking Event Wednesday April 25 th Minute to Win It 9:00-11:00 p.m. Come join your friends for an exciting evening of games and networking. Minute to Win It is sure to be exciting & fun for everyone! Snacks and beverages will be available along with plenty of laughs. Gather your team and get ready to compete! Back by Popular Demand Therapy Track One Day Only! MAHC is again offering one full day of therapy education as a separate track to other sessions on Thursday, April 26 th. Send your therapy staff to hear from industry experts and network with colleagues from around the State. Please see page 10 for full schedule and details. Please use designated area on registration form if attending the Therapy Conference. Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities. Whether your agency manages group homes, HCBS, day, vocational, or supported employment programs, Agency Workforce Management delivers more costeffective and affordable solutions that contain payroll costs, boost productivity, and ensure compliance with state and DOL regulations. STAFF SOLUTIONS Time & Attendance Scheduling HR Applicant Tracking Documentation & EVV CLIENT SOLUTIONS Door Clock Client Timesheets Piece & Production Client Scheduling Billing Learn why hundreds of agencies across Missouri have chosen Agency Workforce Management! Missouri Alliance for Home Care

5 Workshops for 2018 MAHC Annual Conference Continuing Education Opportunities: Continuing Education: N - Nursing CE T - Therapy CE NHA - Nursing Home Administrator Clock Hours Nursing CEs - Missouri Alliance for Home Care is an approved provider of Continuing Nursing Education by the Midwest Multistate Division, an accredited approver by the American Nurses Credentialing Center s Commission on Accreditation. Therapist CEs - Have been submitted and are pending approval. Nursing Home Administrator Clock Hours - Have been submitted and are pending approval. Most workshops are approved for continuing education for Nurses, Therapists, & Nursing Home Administrators and will be identified as such with an N for Nursing CE, a T for Therapy CE, and NHA for Nursing Home Administrator Clock Hours. Those workshops which do not yield any CE credit are marked No CE. An individual may accumulate a maximum of 12 Nursing CE hours. Wednesday 10:30 a.m. - 12:00 p.m. Bureau Update, Part 2-Together - We Can Do It! Join us for the extended Bureau Update as they continue the discussion on the new home health regulations. This session will include the opportunity for Q&A. Please see box on page 3. NO CE Lisa Coots, RN, Bureau of Home Care & Rehab Standards, Jefferson City, MO 1. Security and Data Loss Awareness Cybercrime is one of the top economic crimes in the world, with cost estimates soon to reach into the trillions. Not only have victim demographics expanded from the large well-known organizations to the small and mid-sized, healthcare providers are now a consistent target. The recent ransomware attacks and threats of more to come have raised questions regarding security and available protection mechanisms. After this session you will understand the source of most security threats and how they infiltrate your network. You will also recognize common areas of vulnerability and how those risks relate to your environment as well as understanding the impact of data loss and how your data protection policy mitigates the risk. Ricky Smith, President, Innovative Business Technologies, Grover, MO 2. Building a Home Care Community for Veterans Veterans give the ultimate sacrifice for our country. Did you know that you can provide home care services for veterans and surviving spouses using benefits available at Veterans Administration? Attend this workshop to learn all about tapping a resource for funding home care that is often overlooked. Jeanne Asher, RN, BSN, American Veterans Care Connection (AVCC), St. Louis, MO Wednesday 1:45-3:15 p.m. 3. Fostering a Caring Community by Bridging the Gap Between Personnel and Technology The successful adoption of technology can help an organization achieve its goals of fostering a caring community and it can be an effective tool in personnel recruitment and retention. But for technology to work for your organization it must be embraced by personnel, both administrative and clinical, and successfully implemented. Often there are perceived technology gaps that lead to inefficient cost management, poor personnel satisfaction, poor patient satisfaction, and inefficient care delivery. These perceived gaps can be overcome by conducting a thorough assessment of available technologies and the use of such within an organization s workflow, and identifying whether true functionality gaps exist or if there are educational gaps that need to be addressed. This session will outline ways to bridge gaps in building a technology centric organization that empowers leadership to drive a focus of caring for the community in a cost-effective manner. Raymond Belles, BKD, LLP, Springfield, MO 4. Care Planning and Coordination to Improve Dyspnea Improving dyspnea is one of the target measures for the Home Health Quality of Care Star Rating and VBP - and a real challenge due to the fragile nature of COPD and CHF patients. Learn how the new CoP requirements for care planning and care coordination can be used to focus case management and care delivery for CHF and COPD patients to improve this critical outcome measure. Teresa Northcutt, BSN, RN, COS-C, HCS-D, HCS-H, Selman-Holman & Associates, LLC, Denton, TX Missouri Alliance for Home Care 5

6 Workshops for 2018 MAHC Annual Conference 5. Billing Claims with Confidence: Part 1 - RAPs and Final Claims This workshop offers the learner critical information to aid in billing RAP and final claims with regulatory compliance and accuracy. The learner will gain insight on the documentation expectations from MACs along with internal audit strategies for Right at RAP and Clean Claim submission. Jennifer Collins, RN, BSN, HCS-D, COS-C, Foundation Management Services, Denton, TX 6. Assessing Your Agency s Regulatory Compliance Through Survey Readiness The home health industry is complex, highly regulated and changes constantly. This session will provide a summary of the regulations in home health and ways that you can ensure your agency is meeting them. It will also provide an overview of the survey process and how you can perform a Mock Survey within your agency to minimize risk, alleviate deficiencies and achieve compliance before the surveyor arrives. Melissa Abbott, RN, MSN/MHA, 5 Star Consultants, Camdenton, MO 7. Care Enough to Understand: Navigating the Hospice and Home Health Medicare Benefit Across the Continuum of Care In order to properly care for patients, all staff need to have a strong understanding of the Home Health and Hospice Medicare benefit, and how to best serve the patient across the continuum of care. Often the knowledge of the eligibility requirements and the pros and cons of each is left to a select few members of the team, which can leave patients and families without covered services and may place the agency in jeopardy of a complaint. All interdisciplinary team members should have a solid grasp of the Medicare benefits, from the covered and non-covered services to revocation, transfer and discharge requirements. Participants will leave this presentation with a strong understanding of how the two benefits work as well as the regulatory requirements needed to ensure compliance with the Medicare Conditions of Participation and Medicare billing requirements. Lisa Meadows, MSW, Accreditation Commission for Health Care, Cary, NC Looking for a Handout? Handouts for all workshops are available on-line at the beginning of April. Remember to download and print handouts for any workshops you plan to attend. Registered participants will receive the link to the handouts prior to the conference. Wednesday 3:30-5:00 p.m. 8. Optimizing Operations Through Data - It Takes a Community of Data Now more than ever the health care landscape is focused on lowering the cost of care across the continuum and to do so is dependent on the data that providers are using to make decisions. Home Health and Hospice services are cost-effective care options that provide high quality care at a lower cost. Through claims data Home Health and Hospice organizations can validate their market position and gain insights into their contribution to patient Medicare spending. These data elements will define opportunities to collaborate with other providers in advancing higher quality care while leading the industry in lowering the overall cost in Medicare spending. This session will focus on the changing healthcare landscape and the power data has in making operational decisions with factual data. Raymond Belles, BKD, LLP, Springfield, MO 9. Home Health Value-Based Purchasing This session will allow home health staff members to obtain information in order to evaluate where their agency would stand if Value Based Purchasing were happening in their state today. VBP results from the first two years of the pilot will be reviewed and how VBP has affected the nation s home health compare/star rating scores. Directors, clinical and quality review staff will not want to miss this session. Melinda Gaboury, COS-C, Healthcare Provider Solutions, Inc., Nashville, TN 10. Patient-Centered, Interdisciplinary Care Planning in a QAPI Package This session integrates processes to address requirements of (c), and in the new CoPs. Interdisciplinary care coordination applies the best skill mix toward outcomes targeted through an embedded QAPI program intended to influence targeted outcomes before they occur. This session also outlines the metrics for evidence of successful outcomes and compliance with the new CoPs. -PC Karen Vance, BSOT, BKD, LLP, Springfield, MO 11. Billing Claims with Confidence: Part 2 - HHRG and OASIS Accuracy This workshop offers critical information related to case mix and supporting documentation for coding and OASIS accuracy. The learner will gain insight on OASIS specific item guidance, Q&A s, consistency among OASIS items, documentation, and the impact of coding accuracy on HHRG. Jennifer Collins, RN, BSN, HCS-D, COS-C, Foundation Management Services, Denton, TX 6 Missouri Alliance for Home Care

7 Workshops for 2018 MAHC Annual Conference 12. Hiring and On-Boarding - Creating and Retaining a Caring Community This session will be addressing approaches to use with the hiring process. Once hired, we will also review an effective onboarding (orientation) process and discuss the need for a good orientation to assist in retaining staff. Some potential interview questions will be provided as well as information on items needing completion prior to the start date for new employees. On-boarding will provide a sample orientation schedule that can be recreated and adjusted to meet each agency s need. There will be lecture, discussion and small group activities. Lynn Crain, RN, CHPN, HCS-H, Corridor Group, LLC; Ketti Dawson, MS, Village Home Health, Village Hospice and Village Helpers, Lee s Summit, MO Thursday 9:15-10:45 a.m. 13. Keys to Documentation Success in Home Health Coding This course will discuss the important role accurate documentation plays for home health coding and how improper documentation can risk leaving money on the table for your agency. We will discuss successful query methods for physicians and training your intake staff on getting needed documentation at the time of referral. Jennifer Collins, RN, BSN, HCS-D, COS-C, Foundation Management Services, Denton, TX 14. It Takes a Community: Caring for Complications of the Diabetic Foot This session will provide caregivers with best practices to identify risk factors, diagnose and manage/treat complications related to the diabetic foot. -PC Kimberly Jamison, MD, Boone Hospital Wound Healing Center, Columbia, MO 15. HCBS Updates from Missouri Medicaid Audit & Compliance and Division of Senior & Disability Services Missouri Medicaid Audit and Compliance Unit (MMAC) and Division of Senior and Disability Services (DSDS) will jointly provide Home and Community Based Services (HCBS) program updates. Topics will include issues currently affecting the program, regulation updates, and policy changes. The speakers will also address frequently asked questions. NO CE Jessica Bax, MPA, Division of Senior and Disability Services (DSDS) & Dale Carr, Missouri Medicaid Audit and Compliance, Jefferson City, MO Awards Luncheon Wednesday, April 25 th, 12:15-1:30 p.m. Join us for a luncheon on Wednesday to honor the 2018 Award Recipients. 16. Care Planning and Coordination - A Common Goal Care planning and coordination of care are two new Conditions of Participation that can work together to improve care delivery, quality outcomes and satisfaction for both patients and staff. This session will briefly review the CoP requirements, then focus on how agency staff can use care planning to identify patient goals, develop interventions to address patient needs and concerns, and establish a cooperative relationship between the agency and clients. Care coordination takes the plan from the 485 to the clinical field staff, patients and families. Take home resources to smooth the process and foster an agency approach that will benefit everyone. Teresa Northcutt, BSN, RN, COS-C, HCS-D, HCS-H, Selman-Holman & Associates, LLC, Denton, TX 17. Home Health Targeted Probe & Educate (TPE) This session will allow home health staff members to obtain information in order to evaluate where their agency would stand if Targeted Probe & Educate comes to their agency today. TPE results from agencies HPS works with will be shared. The inter-workings of this program and how an agency can survive will be addressed. Clinicians and quality review staff will not want to miss this session. Melinda Gaboury, COS-C, Healthcare Provider Solutions, Inc., Nashville, TN Thursday 11:00 a.m. - 12:30 p.m. 18. OASIS C-2: Ensuring Accuracy and Consistency The Outcome and Assessment Information Set (OASIS) assessment is constantly evolving to meet the latest regulations from Medicare. The assessment is intended to assess patients health status and needs and aid in the development of an individualized plan of care. OASIS accuracy and consistency within a home care agency are critical to ensure quality patient care and improved patient outcomes. This session will assist clinicians in accurately completing the OASIS assessment and provide item-specific guidance such as item intent and response instructions. Melissa Abbott, RN, MSN/MHA, 5 Star Consultants, Camdenton, MO 19. Personal Care Program Rules & Regulation Changes - Part 1 This session will outline the Proposed Personal Care Program Rule in which CDS and In-Home Program rules are combined. In this session we will focus on the revisions under the In- Home Personal Care Program. We will discuss the changes, new requirements and distinguish what is no longer required in the In-Home Personal Care Program to assist the In-Home Provider in complying with the revised Personal Care Rule. NO CE Venice Wood, Chief, Division of Senior & Disability Services, DHSS, Jefferson City, MO and Elisa Pellham, RN, Integrity Home Care & Hospice, Lee s Summit, MO Missouri Alliance for Home Care 7

8 Workshops for 2018 MAHC Annual Conference 20. HHGM: Assessing the Potential Impact to the Caring Community The Home Health Groupings Model (HHGM) is a game-changer for the Medicare home health program that completely changes the basis of the prospective payment system and sets the tone for a new era in home health. This session will provide the latest information regarding possible HHGM implementation and strategies for successful operations under HHGM or similar payment model. M Aaron Little, CPA; Karen Vance, BKD, LLP, Springfield, MO Hospice Documentation Necessities This session will allow hospice staff members to obtain information in order to evaluate the documentation required for hospice charts to pass medical review under the Targeted Probe & Educate standards of review. From the standards for medical necessity documentation to the intricate details of the interdisciplinary group meetings, certificate of terminal illness, documenting continued qualification of patient condition and face to face documentation requirements will be addressed. Clinicians and quality review staff will not want to miss this session. Melinda Gaboury, COS-C, Healthcare Provider Solutions, Inc., Nashville, TN 22. Emergency Preparedness Table-Top to Go The Emergency Preparedness CoP s require that home health agencies conduct at least one table-top exercise annually. Missouri is at risk for tornadoes, so this makes a good example of a table-top for agencies. In this session, we will walk through a table-top exercise for a tornado with a scenario slide presentation, discussion handout and key points to focus on as you lead your agency staff through this exercise. Take home the resources for a ready-made table-top to meet this component of your Emergency Preparedness Program. Teresa Northcutt, BSN, RN, COS-C, HCS-D, HCS-H, Selman-Holman & Associates, LLC, Denton, TX Thursday 4:00-5:30 p.m. 23. To Care is to Share: Medicare Hospice Clinical Updates from CGS Let s look at hospice documentation! How can you minimize your denials for both medical review and appeals? We will look at the most common reasons for denials and how to keep those denials from happening. Targeted Probe and Educate will be discussed. Updated Medicare regulations will be reviewed. Clinical resources to assist hospice agency staff will be pinpointed for take-home reference. You will head home feeling confident and able to discuss this information with your staff. Sandy Decker, RN, BSN, CGS Administrators, LLC, Des Moines, IA 24. The 21st Century CURES Act/Electronic Visit Verification Information & Updates This session will include explanation of the 21st Century CURES Act and the impact it has on providers of in-home personal care services. Learn what direction the State of Missouri is moving to meet the requirements of the act, and what providers need to do to be ready. Terri Woodward & Bobbi Jo Garber, Missouri Department of Social Services, MO HealthNet, Jefferson City, MO 25. Caring Community Reviews: Alternative Methods for Stubborn Wounds in the Home Care Setting This workshop will address various types of wound dressing and wound care equipment, including Negative Wound Pressure Therapy (NWPT) using disposable device. We will review necessary safety precaution guidelines in patient wound care. We will present changes and challenges to CMS reimbursements, and offer a question and answer session for participants. -PC Larry Rose, RN, BSN, CWOCN, CFCN; Trish Carcopa, BA, Southwest Technologies, Inc., North Kansas City, MO 26. The Revenue Cycle: Making Possible a Community of Caring The home health revenue cycle is an ever-evolving challenge. This session will focus on the latest billing and revenue cycle issues, including Targeted Probe and Educate (TPE), program integrity contractor activities, the looming potential impact of the Home Health Groupings Model (HHGM), and other emerging issues. M Aaron Little, CPA, BKD, LLP, Springfield, MO 27. Caring for the Patient Using an Interdisciplinary Approach Effective case management is dependent upon the interdisciplinary team working together towards collaborative goals and coordinating the patient care in a proactive manner. Effective case management can enhance patient outcomes by planning a course of interventions and developing a plan to achieve the goal. This session will identify and define a case management system that will meet individual patient needs and increase patient outcomes. The session will also show how to complete an accurate comprehensive patient assessment in a standardized manner throughout the entire interdisciplinary team. Melissa Abbott, RN, MSN/MHA, 5 Star Consultants, Camdenton, MO Planning Your Wardrobe Casual attire is appropriate for this conference. Be sure to bring a light jacket or sweater to the classrooms - classroom temperatures are often on the chilly side. 8 Missouri Alliance for Home Care

9 Workshops for 2018 MAHC Annual Conference Friday 9:15-10:45 a.m. 28. To Care is to Share: Medicare Billing Updates from CGS This session will review recent Medicare billing changes, including an overview of current Change Requests (CRs). Updates relating to current denials and important reminders will be provided. MyCGS and recent enhancements to this web portal will also be discussed. Common billing errors which prevent and delay payment, and billing resources available to home health providers will be covered. Nykesha Scales, MBA, CGS Administrators, LLC, Des Moines, IA Home Health Documentation Necessities This session will allow home health staff members to obtain information in order to evaluate the documentation required for home health charts to pass medical review under the Targeted Probe & Educate standards of review. From the standards for medical necessity documentation to the intricate details of face to face documentation requirements will be addressed. Clinicians and quality review staff will not want to miss this session. Melinda Gaboury, COS-C, Healthcare Provider Solutions, Inc., Nashville, TN 30. Tornado Just Went By What Country is Your Company s Data in Now? Imagine a day when all of your company s data is gone - no , no file, no folders, no data - nothing at all. In this workshop we look at how to keep your data safe and retrievable. We discuss various ways you may lose your data and then explain how to keep your data safe and what to do in case of a disaster. We take a fun, hard look at disaster recovery in today s business environment. Wayne Shaw, Five 9 s Consulting, Columbia, MO 31. Creating Value-Based Home Health Programs for Improved Outcomes Home health changes are here as CoP updates, HHGM proposals, VBP and other Med Pac proposals outline the future of homecare. The shift from Volume to Value is here, and agencies seeking to continue their care mission should be focused on rewiring their care development and delivery processes. This presentation from a home health veteran demonstrates how progressive providers are creating valuebased care programs today. Learn how agencies are improving clinical and fiscal returns on their way to becoming 5-Star providers. By taking management of all aspects of the Medicare Home Health Model in-house, these providers manage the episode from intake to discharge, and experience improved clinical results under decreased length of stay stats. Make your patients better in a faster manner as you start today on the new care models. Interactive exercises and case studies demonstrate how you can adopt the care of tomorrow today. Melissa Couty, RN, Home Health Strategic Management, LLC, Lansing, MI Missouri Alliance for Home Care 32. InterRAI Provider Reassessment with Error Free Results This session will review updates on the InterRAI process and forms, identify topics to be used to train new assessors and discuss common mistakes found during a DSDS review of the submitted information. Barb Rueter, Division of Senior and Disability Services, Jefferson City, MO 33. Personal Care Program Rules & Regulation Changes - Part 2 This session will outline the Proposed Personal Care Program Rule in which CDS and In-Home Program rules are combined. In this session we will focus on the revisions under the Consumer Directed Service Program. We will discuss the changes, new requirements and distinguish what is no longer required in the CDS Program to assist the CDS Vendor in complying with the revised Personal Care Rule. NO CE Venice Wood, Chief, Division of Senior & Disability Services, DHSS, Jefferson City, MO and Elisa Pellham, RN, Integrity Home Care & Hospice, Lee s Summit, MO Friday 11:00 a.m. - 12:30 p.m. 34. To Care is to Share: Medicare Clinical Updates from CGS We will dig into the most common reasons for home health medical review denials, and learn how to prevent them. Targeted Probe and Educate will be discussed and updated Medicare regulations will be reviewed. Clinical resources to assist home health agency staff will be pinpointed for take-home reference. You will walk away feeling more comfortable with how to improve documentation to reduce/eliminate denials. Sandy Decker, RN, BSN, CGS Administrators, LLC, Des Moines, IA 35. Your Safety Matters Your safety is important. Many caregivers go into homes alone and at all hours of the day and in some rough neighborhoods. Participants will learn about Conditions of the Mind, situational awareness, pre-planning for bad things, de-escalation tips, and general safety. Know your instincts, have a plan. Mike Valley, CPIP, Missouri Medicaid Audit and Compliance, Jefferson City, MO 36. Does Your QAPI Program Measure Up? The requirement for an active, integrated Quality Assessment Performance Improvement (QAPI) program is part of the 2018 Conditions of Participation - do your QAPI activities meet the Standards required? Take a closer look at your program: What are you doing? Is it working? Where are your pain points where things break down or go off the rails? How do you document and track your progress? Does it meet the new Standards? This session will help you evaluate your current QAPI program, identify any problems and fine tune it to meet the CoP s. Teresa Northcutt, BSN, RN, COS-C, HCS-D, HCS-H, Selman-Holman & Associates, LLC, Denton, TX 9

10 Workshops for 2018 MAHC Annual Conference 37. Home Care Roundtable Discussions Sometimes the most valuable learning comes from talking with other home care providers. Whether you have questions related to information you obtained during the conference, have questions that weren t answered or just want to share in networking and best practices, join your colleagues from across the state to discuss common problems and issues. Take advantage of this opportunity to participate in facilitated round table discussions on home health, hospice, HCBS and Private Duty topics. Facilitators TBD 38. Discussing the Obligation to our Workforce: Trends in Wage and Hour Litigation This presentation will be geared toward management and human resources personnel and will contain intermediate level material regarding updates in wage and hour laws, trends and litigation. The presentation will briefly review basic wage and hour requirements and explore the topics of minimum wage, exempt and nonexempt status, permitted salary deductions, the work week and hours worked, meal and rest periods, overtime, compensation for travel time and on-call time in Missouri. James Foster Jr., Esq., McMahon Berger, PC, St. Louis, MO Therapy Conference :00-8:00 a.m. - Breakfast in the Exhibit Hall 8:00 a.m.-12:30 p.m. - Education Sessions 12:30-2:30 p.m. - Lunch in the Exhibit Hall 2:45-5:30 p.m. - Education Sessions Back by popular demand is the therapy conference in conjunction with our annual conference. We hope you will join us for a chance to not only learn from some knowledgeable speakers but network with other therapists around the state and the many exhibitors in the exhibit hall. 8:00-9:30 a.m. Part 1: My Patient is at Risk for a Fall Now What? Home Care clinicians have become proficient in identifying patients at risk for falls. Let s dig a little deeper into the physiologic impairments that create that risk. Learn physical assessment tools to specifically define an individuals impairments. 1.5 CE T Vicki Landers, PT, DPT, CEEAA, North Kansas City Hospital Home Health Agency 9:45-11:15 a.m. Part 2: My Patient is at Risk for a Fall Now What? During part 2, you will learn how to improve your fall risk treatment programs. Build on the information from the physiologic impairment identification to select appropriate interventions and develop more effective treatment plans. 1.5 CE T Vicki Landers, PT, DPT, CEEAA, North Kansas City Hospital Home Health Agency 11:30 a.m.-12:30 p.m. Therapy Roundtable Sometimes the most valuable learning comes from talking with other therapy providers. Whether you have questions related to information you obtained during the conference, have questions that weren t answered or just want to share in networking and best practices, join your colleagues to discuss common problems and issues in this facilitated round table discussion. NO CE Facilitators TBD 2:45-3:45 p.m. Managing Therapy for Value and Audit-Proof Care Programs As Home Health switches from Volume to Value, much of the focus has been on the role therapy plays in the PPS model. As a result of the connection of therapy to payment, much of the audit retention in recent years has been on qualified programming in the rehab area. In addition, Home Health reform proposals significantly alter how therapy will be managed and reimbursed. This progressive presentation outlines how many providers are managing their rehab services to assure value and efficiency in Medicare terms. By managing rehab services in an ongoing manner in terms of required rehab documentation and skilled content, agencies are able to assure audit-proof rehab services. The presence of required rehab content produces efficient, qualified care programs that produce 5-Star level outcomes. Don t miss this exciting presentation that includes case studies and interactive demos. 1.0 CE T Melissa Couty, RN, Home Health Strategic Management, LLC, Lansing, MI 4:00-5:30 p.m. An Interdisciplinary Approach to Better Home Health Outcomes This session explores core competencies the IOM proposes all clinicians should possess to meet the needs of the health system. Strategies are provided for interdisciplinary collaboration and how they can result in better outcomes of patient-centered care. Participants will reflect and share anticipated changes in their own operations. 1.5 CE T Karen Vance, BSOT, BKD, LLP, Springfield, MO 10 Missouri Alliance for Home Care

11 The Only Constant is Change! Home care and hospice are constantly facing regulatory revisions, which is making it more difficult than ever for administrators and field staff to stay on top of these evolving markets. Your home care and hospice experts at 5 Star Consultants offer a full suite of services to help guide you through these changing times and ensure your agency achieves the best patient outcomes! Our services include: Clinical and Regulatory Guidance Home Care Coding and OASIS Review Hospice Diagnosis Coding and Review Leadership Training and Support Operations Assessment QAPI, QI and Clinical Record Reviews Manuals and Job Descriptions Customized Educational Webinars Contact us today so you can start exceeding your goals and achieving success tomorrow! 5starconsultants.net

12 Prizes & Drawings Grand Prize Drawings Stay for the grand finale closing session on Friday at 12:45 pm. $1,000 in Jackpot prizes will be drawn. You must be present to win. Exhibit Hall Prize Drawings Prize drawings will be available in the exhibit hall. Be sure to have your card validated by each exhibitor and bring plenty of business cards that you will use to enter drawings sponsored by the exhibitors as well as share information with other colleagues. Classroom Monitors NEEDED! Volunteer to be a classroom monitor and have a chance to win a relaxing 2-night stay at the Tan-Tar-A Resort. To show our appreciation to those that volunteer, all classroom monitor names will be entered into this drawing. Please mark the box on the registration form that you would like to be a classroom monitor and Abby Havens will contact you. DON T MISS this great opportunity! Detailed instructions are provided to make your job easy! cms deeming authority for home health, hospice & dmepos ACCREDITATION IN YOUR FIELD FOR PROVIDERS. BY PROVIDERS. ACHC home health and hospice accreditation can replace initial or ongoing Missouri state licensure surveys. Demonstrate your commitment to quality. Create distinction among competition. Drive continuous improvement. Learn more about our consultative survey approach by visiting achc.org 12 Missouri Alliance for Home Care

13 Prizes & Drawings 50/50 Drawings/Raffle/Silent Auction The Home Care Research & Education Foundation, dedicated to Home Care research education & scholarships, invites everyone to show your support by purchasing 50/50 tickets for a chance to win cash, and then get your name in the raffle for a chance to win some great prizes as well as bid on some great prizes with the added Silent Auction. Raffle Prizes and Silent Auction items will be announced later. If you or your company wants to donate a raffle prize or silent auction item please contact the MAHC office (abby@mahcmail.org). Take time out to support this great cause and support your community! Bidding starts at registration on April 25th, and will end at the closing session on April 27th. Vote for Best Exhibitor Many of the exhibitors may choose to decorate their booths at the conference based on the theme A Community of Caring to be considered for the Community Award. As the attendee you will get to vote on which booth you feel has the best decorations. The winning booth will receive a $100 Visa Gift Card and first choice of booth space in the 2019 Exhibit Hall. Second place will receive a $50 Visa Gift Card. HOME HEALTH & HOSPICE EMR & BILLING SOFTWARE MODERN EASY-TO-USE COMPLANT Visit booth #15 and register for a chance to win an Apple Watch sales@optimahcs.com Missouri Alliance for Home Care 13

14 2018 Annual Conference & Home Care Exhibition Administrative Details Full Conference Registration: includes admission to all Annual Conference workshops, events and scheduled meals listed in the conference brochure schedule. Nametags: Participants will be required to wear the conference nametag for admission to any event. One-day only Therapy participants will be identified by a separate/distinct nametag. Hotel Information: Guest rooms are available at the Tan-Tar-A Resort at a special MAHC conference rate of $105 by calling TANTARA or go to click on reservations and use group code ALHC. The cutoff date for room availability is March 27, (Please make sure you make your reservations ASAP. After the cut-off date the hotel cannot guarantee availability or main resort placement.) The hotel is located on State Road KK off of Highway 54 in Osage Beach. Special Needs: If you are disabled and require assistance or have special food needs, please submit your requirements to MAHC three weeks in advance of this event. Considerations: Many people suffer with allergies, sensitivity to fragrances and asthma. Please limit fragrances. Photo Release: From time to time we use photographs of conference participants in our promotional materials. By virtue of your attendance at the MAHC Annual Conference, MAHC reserves the right to use your likeness in such materials. A Big Thank You To Our Early Sponsors Gold Sponsor Axxess BKD CPAs & Advisors Citizens Memorial Health Care Foundation Enterprise Fleet Management KanTime Kinnser Software Phelps Regional Homecare Southwest Technologies 5 Star Consultants Please take time to thank these sponsors! No detail too small. Our home care and hospice pros can help you keep payment reform and regulatory compliance under control so you can concentrate on growing wisely. Everyone needs a trusted advisor. Who s yours? 14 Missouri Alliance for Home Care

15 2018 Annual Conference & Home Care Exhibition April 25 27, 2018 Registration Form Company: Phone: Address: Fax: City, State, Zip: Attendance Selection MAHC Member Rate Non-Member Rate Full Conference - 1 person $485 $970 Full Conference people $435 each $970 each Full Conference - 6 or more people $375 each $970 each Thursday & Friday Only $365 $730 *Therapy Conference Only $295 $590 (Any therapy registrants, please use green Therapy Conference registration box below) PLEASE PRINT OR TYPE PARTICIPANT INFORMATION Photocopy as needed Annual Conference Full Thur/Fri Name Conference Only Fee *Therapy Conference Therapy conference attendees can choose to come on Thursday only or take advantage of attending the full conference at the full conference rates noted above and could count toward the multiple attendee discounts offered. Please list any therapist attending, whether full conference or Therapy only. PARTICIPANT INFORMATION Therapy Annual Conference Full MAHC Therapy Name Conference Only Fee Mail Registration & Payment to: Missouri Alliance for Home Care 2420 Hyde Park, Suite A Jefferson City, MO Phone: (573) Fax: (573) Conference Cancellation Policy: Cancellations received by April 1, 2018 are eligible for a 90% refund. Cancellations received on or after April 2, 2018 are eligible for a 50% refund. No refunds granted for cancellations received after April 20, We will bill for unfulfilled reservations at the full rate. TOTAL FEES ENCLOSED $ AC18 CE Monitors Needed Please Volunteer! See page 12 for details. Name: Workshop #s: Name: Workshop #s: Name: Workshop #s: Missouri Alliance for Home Care 15

16 Missouri Alliance for Home Care 2420 Hyde Park, Suite A Jefferson City, MO PRSRT STD U.S. POSTAGE PAID COLUMBIA, MO PERMIT #219 MAHC Website Save the Date 2019 MAHC Annual Conference & Exhibition April 24-26, 2019 Tan-Tar-A Resort, Osage Beach, MO