Community Services. 2 Breast Screen Aotearoa Mobile Breast Screening and Mammograms

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1 Community Services Page number Name of business Description Phone number 2 Breast Screen Aotearoa Mobile Breast Screening and Mammograms 3 Budget Advisory Services Rangitaiki Inc Support, Budget Advice and Debt Management Advice 4 Citizens Advice Bureau Legal Clinic, Your Rights, Where to go, Referrals, Guidance and J.P services 5 Community Mental Health & Addiction Services Psychiatrists, Psychologists, Social Workers CYF Child, Youth and Family Support and Information District Nurses Home Visiting Services Eastern Bay Primary Health Alliance General Medical and Nursing Services 9 Heartlands - Health, Community and Social Services Incontinence Nurse Support and Information Community Patrol Group Nightly Town Patrols Library Bok Loans, Information and Services 13 Manna Support Services Counselling, Mentoring, Youth Community Centre 14 Neighbourhood Support Community Watch and Support groups 15 Plunket Support for Development and well-being of new babies and new parents 16 REAP Rural Education Activities Programme Learning and Literacy Support and Services Relationship Services Counselling and Advice St. Johns Ambulance Services and First Aid Training In Emergency: Tarawera Medical Services General Practitioners Te Huinga Social Services Disabilities Activities and Senior Citizen Programmes P a g e

2 21 Tuwharetoa Ki Health, Education and Social Services (Hauora) Counselling, Disabilities, mental Health, Family Support, General Practice and Older People Support BREASTSCREEN AOTEAROA Mobile Screening Unit. Breast screening, mammograms and ultrasounds. When the unit is scheduled for a visit to (approximately every 2 years) registered clients will be notified of an appointment time and location of mobile unit. To register, call the number below. Address: Mobile Screening Unit Phone: bsm@waikatodhb.govt.nz Fees: Free for ages Target Group: Women of all ages 2 P a g e

3 BUDGET ADVISORY SERVICE (Rangitaiki) INC. Helping people to manage their money. Supporting families experiencing financial difficulties. Budget advice, working on an on-going basis with individuals. Debt management advice, works with multiple agencies, re: banks, finance companies and Work and Income to help clients and helping people to work through SIA and bankruptcy protocols. Community education about budgeting (by appointment). Can do home visits in an emergency only. e.g.: clients getting power switched off. 12 Ranfurly Court Postal Address: P.O. Box 26 Phone: Fax: (07) Tuesday 9.30 am pm Wednesday 9.30am 1.30 pm Contacts: Doug (07) Referral system: Self /Other agencies 3 P a g e

4 CITIZENS ADVICE BUREAU Free, confidential information and referral service. Justice of the Peace on Thursdays. Legal Clinics, Where to go for guidance and help with your rights. 21 Boon Street Whakatane 3120 Phone: (07) Fax: (07) Referral System: Target Group: Monday Friday 9.00am 4.30pm Saturdays 10am -12pm Open entry All the community 4 P a g e

5 MENTAL HEALTH AND ADDICTION SERVICES Psychiatrists, Acute Crisis Workers, Mental Health Nurses, Psychologists, Social Workers, Maternal Mental Health Nurse / Counsellors, Methadone Counsellors, Maori Mental Health Support, Alcohol & Drug Assessments, Counselling, Treatment plans. Facilitate access to residential Rehabs, other relevant referrals to appropriate agencies, community, workshops and education. On going support for chronic mental health cases and assessments for elderly dementia and mental illnesses. Level 2 Commerce Plaza Commerce Street Whakatane Postal Address: P.O Box 241 Whakatane 3158 Phone: (07) Fax: (07) Referral: Monday Friday 8am 4.30pm Self referral G.P 24 Crisis Line: (For attempting suicide or [psychotic behavior) 5 P a g e

6 CHILD, YOUTH AND FAMILY We work closely with families to help them find their own solutions, so they can: deal with their problems make the changes they need so their children will be safe and well cared for achieve their goals for the family. When children need secure, loving, long-term homes, we'll work with family and whanau, caregivers, and adoptive parents to find them one. When young people offend, we want them to get back on track and make good decisions in the future. We'll organise a conference for the young person, their family and the victim of their offending to meet and talk about the impact of their actions. We'll then help them get back on track for a successful future. We partner up with hundreds of social services providers to get the message to communities - together we can help all our children be safe, strong and thrive! KEA Building 60 Onslow Street Postal Address: Private Bag 1023 Whakatane 3158 Phone: (07) FAMILY ( ) Contacts: Referral System: Target Group: erena.stewart002@cyf.govt.nz Monday Friday 9.00am 4.30pm Erena Stewart Reg Karaka Open to all All the community 6 P a g e

7 DISTRICT NURSES District Nursing provides a free home visiting service for people with personal health problems, every day, across the region. District nurses treat and manage wounds, continence, stoma and leg ulcers and support patients through oncology and palliative events. They also monitor and administer IV medication to patients discharged early. Postal Address: Heartlands KEA Building 60 Onslow Street Whakatane Hospital PO Box 241 Whakatane 3158 Phone: (07) Fax: (07) Contact: Referral: Monday Friday 8.30am 3.30pm Ru Heather - Heartlands GP/Hospital/Oncology 7 P a g e

8 EASTERN BAY PRIMARY HEALTH CARE ALLIANCE Eastern Bay Primary Health Alliance (EBPHA) is a Primary Health Organisation (PHO) that is funded by Bay of Plenty District Health Board to support the provision of essential primary health care services through general practices to those people who are enrolled with EBPHA. EBPHA provides services either directly or through its provider members. These services should improve and maintain the health of the entire enrolled PHO population, as well as providing services in the community to restore people s health when they are unwell. The aim is to ensure GP services are better linked with other primary health services to ensure a seamless continuum of care, in particular to better manage long term conditions. EBPHA arises from the amalgamation on 1 October 2010 of the three former primary health organisations in the Eastern Bay of Plenty - Eastern Bay of Plenty Primary Health Organisation, Whakatane; Primary Health Organisation and Te Ao Hou Primary Health Organisation, Opotiki. 60 Onslow Street Postal Address: P.O Box Phone: (07) Fees: Target Group: info@ebpha.org.nz Monday Friday 8.30am pm by appointment Depend on service provided All ages 8 P a g e

9 KAWERAU HEARTLANDS Heartland Services is a government funded interagency initiative. Established in 2001, it provides local access to Government services. Co-ordination of out-of-town services to improve access for locals, One Stop Shop, Information and Resources, Meeting Rooms, Admin Services. Permanent Partners available: -Eastbay REAP -SKIP (Safer Kids Injury Prevention Project) -Pacific Health -Plunket -Neighbourhood Support -PAFT (Parents As First Teachers) -Strengthening Families Visiting Government and Social Services Agencies: - Housing NZ - Whakatane Audiology - Voyagers - Te Ururoa Flavell MP - Inland Revenue Dept. - Problem Gambling - Community Mental Health - Career Services - Relationship Services - CM Services - Baywide Law Services - REAP / SKIP - Maori land Court Address: 60 Onslow Street 3169 Phone: (07) Fax: (07) Contact: Referral: kawerau@heartlandservices.govt.nz Co-ordinator - Ru Heather Monday Friday 8.30am 4.30pm Walk in self referral Other agencies 9 P a g e

10 INCONTINENCE NURSE The service is provided by Whakatane DHB (Hospital) and holds a Clinic every 2 nd Wednesday at Heartlands. Heartlands KEA Building 60 Onslow Street Phone: (07) Contacts: Referral system: Nurse Julie Meikle GP referral 10 P a g e

11 KAWERAU COMMUNITY PATROL GROUP The group patrols the town every night, acting as the eyes and ears for the police. Patrols check right round the town, including the CBD, clubrooms, parks and notified homes of people who are away. Patrols are not responsible for engaging with anyone who may be acting suspiciously, but to notify the police only. People who are going away can access nightly patrols of their home by notifying the Police. The group is affiliated to Community Patrols of New Zealand. Meetings are held at 7.30 p.m. on the 2 nd Wednesday of the month. All welcome. Postal Address: C/- Police Station Islington Street Phone: Secretary - (07) Contacts: Fees: Robyn Romley Voluntary koha from people who use the patrol service are welcome 11 P a g e

12 KAWERAU LIBRARY Book Loans, Information and Services. Museum. 29 Jellicoe Court Postal Address: P.O. Box 103, 3169 Phone: (07) Monday-Friday 10am-5pm Saturday 10am-1pm Target Group: All 12 P a g e

13 MANNA SUPPORT SERVICES Our service provides a range of support services that aim to strengthen the community. We offer counselling individual/family, whanau ora coordinator, mentoring, youth community centre, bullying programme and a youth information text service. KEA Building 60 Onslow St Postal Address: P.O Box Phone: (07) Fax: (07) Referral System: Target Group: kawerau.manna@gmail.com Monday Friday 8.30am 4.30pm Self referrals Other agencies Community 13 P a g e

14 NEIGHBOURHOOD SUPPORT Neighbourhood Support aims to make our homes, streets, neighbourhoods and communities safer and more caring places in which to live. Neighbourhood Support New Zealand Incorporated provides support for all neighbourhood and rural support groups throughout New Zealand. Neighbourhood Support Groups enable people to share information, ideas and insights. A Neighbourhood support group will; Encourage neighbours to talk to each other Share information that will help reduce the risk and fear of crime Help foster a sense of community spirit, where everyone is respected and valued Educate and empower neighbours to take responsibility for their own safety Identify the needs of neighbours and ways to assist each other Identify the strengths and skills of neighbours to contribute to solving local problems Minimise burglaries and car crime in the local area Reduce graffiti, vandalism, violence and disorder Support victims of crime Enhance the safety features and appearance of the neighbourhood Decide on ways to handle any civil emergencies that may occur Know when and how to contact Police, other emergency services or support agencies Liaise and co-operate with other community groups Meeting at Bluelight Offices Jellicoe Court Phone: (07) Contacts: Referral system: kawerauns@xtra.co.nz Tuesday/Wednesday/Thursday 8.30am to 1.30pm Trish Anderson Police 14 P a g e

15 PLUNKET Plunket is a national not-for-profit organisation, community-owned and governed. We provide a caring, professional well child and family and whānau service. We are committed to providing universal access to services for all children and families regardless of ethnicity, location or ability to pay. This is at the heart of who we are and is essential to provide a positive environment for parents. Address: HEARTLANDS KEA Centre 60 Onslow Street Phone: (07) Contact: bayofplenty@plunket.org.nz Tuesdays 9am 4pm Please call to make an appointment. Heidi Samson 15 P a g e

16 RURAL EDUCATION ACTIVITES PROGRAMME (REAP) REAPs exist to provide lifelong learning support to their communities through multiple work streams, including early childhood, working with schools and adult and community education. REAPs work varies in each of the regions, and includes a very diverse range of activities, including working with all or some of the following government agencies... Ministry of Education, Tertiary Education Commission, Land Transport, Te Puni Kokiri, Accident Compensation Commission, Ministry of Social Development (including Strategies with Kids, Information for Parents - SKIP, Parents as First Teachers - PAFT, Family Start)... REAPs also work closely with local government, local trusts and community groups in their area. Much of the work in REAPs is of a developmental nature. REAPs are specialists in promoting and nurturing community change. HEARTLANDS 60 Onslow Stret Postal Address: Private Bag 1005 Whakatane 3158 Phone: Further Services: (07) (07) Whakatane reception@eastbayreap.org.nz Parenting Programmes School Support Adult Workshops First Aid Computer Learner Drivers Careers Adult Literacy & Numeracy Support Learning Needs Support 16 P a g e

17 RELATIONSHIP SERVICES Relationship Services offers a professional skilled counselling service throughout New Zealand. Our particular specialty is working with relationships. We've been working with people who are working on their relationships for over 60 years. You might have heard of us as Marriage Guidance. Today we work with all kinds of people in - and out of - all kinds of relationships. We work with single people and with married and de facto couples. Our services can assist you whether your focus is on your personal life or on supporting people in an organisation or workplace. Service available at Heartlands include: Individual and couples counselling EAP Services/Education programme Family courts counselling DVA Programme (for Women Applicants and Respondents) Postal Address: KEA Building 60 Onslow Street 31 Quay Street Whakatane Phone: (07) Fax: (07) Contact: Referral: whakatane@relationshipsaotearoa.org.nz Monday & Tuesday: 9.30am 4pm Wednesday: 8am -8pm Thursday: 8am 4pm Friday: 10am 3pm Blair Williams Self Call to make an appointment 17 P a g e

18 ST JOHN KAWERAU Ambulance service and first aid training IMPORTANT - in an emergency Ring 111 and ask for an Ambulance. 37 River Road Phone: (07) Target Group: 24 Hours All 18 P a g e

19 TARAWERA MEDICAL CENTRE General Practice. Tarawera Medical Centre is located in with a happy friendly team delivering a great service to the community. They provide Medical care to the community. 104 Onslow Street Phone: (07) Fax: (07) Costs: Referral process: Monday Friday 8.00am 6.00pm Vary depending on service provided Walk in / Self referral 19 P a g e

20 Health & Social Services to include; TE HUINGA SOCIAL SERVICES TRUST Education / Training Community Education Employment Training Health Literacy Maori Counselling / Therapy Anger Management Depression Grief / Loss Other Social Services Therapy Support Groups Volunteering Disability Employment Support Education Support Groups Hearing Services Equipment Family / Whanau Counselling Anger Management Employment Assistance Career Advice Career Planning KEA Building 60 Onslow Street Older People Equipment Hearing Services Education Support Groups Mental Health Community Support Support Groups Natural / Cultural Alternative Healing Postal Address: P.O. Box Phone: (07) Fee: Referral: tehuingatrust@yahoo.co.nz Monday Friday 9.00am 3.00pm Koha/Donation Open Entry/Self referral 20 P a g e

21 TUWHARETOA KI KAWERAU HEALTH, EDUCATION AND SOCIAL SERVICES (HAUORA) Tuwharetoa Ki health, education and social services will provide a range of appropriate accessible and sustainable health, social and educational services that improves the well-being of iwi and the wider community. Tuwharetoa Ki health, education and social services will strive to meet the needs of all who reside in the rohe of. Our services include: * Kaupapa Maori Early Intervention * Mental Health NASC * Tamariki Ora/Wellchild * Antenatal Programme * Kaumatua Support Services * GP and Nurse clinic * Health Promotions * Whanua Ora Rangatahi * Family Start programme * Smoking Cessation Programme. Physical Address 28/30 Islington Street Postal Address: P.O Box Phone: (07) (07) Fax: (07) Costs: Referral Process: hauora@tuwharetoa.org.nz Monday Friday 8.30am 4.30pm No costs Self referral 21 P a g e

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