TABLE OF CONTENTS. Primary Care 3. Child Health Services. 10. Women s Health Services. 13. Specialist Health Services 16. Mental Health Services.

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2 TABLE OF CONTENTS Primary Care 3 Child Health Services. 10 Women s Health Services. 13 Specialist Health Services 16 Mental Health Services. 24 2

3 PRIMARY CARE What is it? Primary care is a patient's first point of contact into the health care system. A primary care provider, which can be a physician, nurse practitioner, or a physician assistant, focuses on a patient s overall health needs. They make sure patients get recommended health screenings, blood tests, and risk assessments, and help patients navigate through medical specialists. Primary care providers also provide patient education, counseling, and diagnosis and treatment of acute and chronic illnesses (e.g., asthma, diabetes, high blood pressure, etc). These providers offer the day-to-day healthcare needs that every patient requires and are a patient's primary partner in health. 3

4 221 N Graham-Hopedale Rd., Burlington, NC Phone: Tuesday and Thursday, 1:00 PM 8:00 PM Wednesday, 9 AM Noon Call for an appointment. Must be uninsured (not eligible for Medicaid) Must earn less than $17,500 in one year or $1450 gross monthly Must have an acute or chronic health condition (COPD, asthma, diabetes, high blood pressure, etc.) Free primary care Eye Clinic Specialty Referrals Mental health evaluations and counseling Chiropractor Gynecologist Orthopedic Evaluations Endocrinology Clinic Urology Clinic 4

5 BURLINGTON COMMUNITY HEALTH CENTER 1214 Vaughn Road, Burlington, NC Phone: Pharmacy Phone Number: Dental Phone Number: After Hours Phone Number: Monday, 8:00 AM 8:00 PM Tuesday and Thursday, 8:00 AM 5:00PM Friday, 8:00 AM 1:00PM Accepts most private insurance providers Medicaid Uninsured/self-pay on a sliding scale according to income Child, Teen, Adult, Senior, and Chronic Illness Healthcare Women s Health, Wellness, Prenatal Care and Family Planning Adult and Child Dental Care Physical Exams Minor Trauma Immunizations and Flu Shots On-Site Pharmacy Medication Counseling Care Management/Social Work Opioid Care 5

6 CHARLES DREW HEALTH CENTER 221 N Graham-Hopedale Rd., Burlington, NC Phone: Pharmacy Phone Number: ACA Insurance Help: After Hours Phone Number: Monday & Thursday, 8:00 AM 5:00 PM Tuesday & Wednesday, 8:00 AM 8:00 PM Friday & Saturday, 8:00 AM 1:00 PM Accepts most private insurance providers Medicaid Uninsured/self-pay on a sliding scale according to income Child, Teen, Adult, Senior, and Chronic Illness Healthcare Women s Health, Wellness, Prenatal Care and Family Planning Physical Exams Minor Trauma Immunizations and Flu Shots On-Site Pharmacy Medication Counseling Care Management/Social Work 6

7 SCOTT COMMUNITY HEALTH CENTER 5270 Union Ridge Rd., Burlington, NC Phone: Pharmacy Phone Number: ACA Insurance help: After Hours Phone Number: Monday Thursday, 8:00 AM 5:00 PM Friday, 8:00 AM 1:00 PM Accepts most private insurance providers Medicaid Uninsured/self-pay on a sliding scale according to income Child, Teen, Adult, Senior, and Chronic Illness Healthcare Women s Health, Wellness, Prenatal Care and Family Planning Physical Exams Minor Trauma Immunizations and Flu Shots On-Site Pharmacy Medication Counseling Care Management/Social Work 7

8 SYLVAN COMMUNITY HEALTH CENTER 7718 Sylvan Rd., Snow Camp, NC Phone: After Hours Phone Number: Monday Thursday, 8:00 AM 7:30 PM Friday, 8:00 AM 2:00PM Accepts most private insurance providers Medicaid Uninsured/self-pay on a sliding scale according to income Child, Teen, Adult, Senior, and Chronic Illness Healthcare Women s Health, Wellness, Prenatal Care and Family Planning Student Health Services Physical Exams Minor Trauma Immunizations and Flu Shots On-Site Pharmacy Medication Counseling Care Management/Social Work 8

9 1908 S Mebane St., Burlington, North Carolina Phone: First and Third Saturday of each Month, 9:00 AM 1:00 PM Must be uninsured (not eligible for Medicaid) Household income can be no more than 200% of the poverty level Cannot be treated if you are pregnant or think you are pregnant Acute care (for illness and injury) Treatment of chronic diseases (diabetes, high blood pressure, etc.) Lab and Imaging Services Specialists include: Orthopedic, Pulmonologist, Cardiologist, Pediatrician, Nephrologist, Rheumatologist, Hematologist, and General Surgeon Interpreters (Arabic, Spanish, Hindi/Urdu) 9

10 CHILD HEALTH SERVICES Child Health Clinic 319 N Graham Hopedale Rd., Burlington, NC Phone: Monday Friday, 8:00 AM 5:00 PM Under 21 years old Well child physicals Limited screenings Vaccinations and immunizations 10

11 CHILD HEALTH SERVICES Care Coordination for Children 319 N Graham Hopedale Rd., Burlington, NC Phone: (Ask to speak with CC4C coordinator) By appointment only Child less than 3 years old Have certain risk factors Care management services Connect family with medical services Provide support to parent 11

12 CHILD HEALTH SERVICES Child s Dental Center 1914 McKinney St., Burlington, NC Phone: Monday Friday, 8:00 AM 5:00 PM Under 21 years old Pediatric Dental Services 12

13 WOMEN S HEALTH SERVICES Maternity Care Clinic 319 N Graham Hopedale Rd., Burlington, NC Phone: Last name A-K: Last name L-Z: Monday Friday, 8:00 AM 5:00 PM Currently pregnant or planning to become pregnant Prenatal care and nutrition counseling Centering Pregnancy Volunteer Doula program 13

14 WOMEN S HEALTH SERVICES Women s Health and Family Planning 319 N Graham Hopedale Rd., Burlington, NC Phone: Monday Friday, 8:00 AM 5:00 PM Cost for service depends on income Pregnancy testing Birth control LARC insertion Physical Exams Pap smears Vaccinations 14

15 WOMEN S HEALTH SERVICES Breast and Cervical Cancer Control Program (BCCCP) 1240 Huffman Mill Rd., Burlington, NC Phone: Monday Thursday, 8:00 AM 5:00 PM Friday, 8:00 AM 3:00 PM Women only Uninsured or underinsured Within 250% of the poverty level Free pap smear and/or mammogram 15

16 SPECIALIST HEALTH SERVICES What are they? Specialists are providers that offer services not typically offered at a primary care facility. These more specific services can range from mental health, physical therapy, to pharmaceutical needs. Often, a primary care provider will refer patients to specialists to receive further assessment and/or treatment, but individuals can also go to certain specialists without a referral. 16

17 319 N Graham Hopedale Rd., Burlington, NC Phone: Monday Friday, 8:00 AM 5:00 PM If uninsured, fee for service based on income Medicaid Private insurance STD testing Flu vaccines TB clinic Children s health and dental clinics Women s health clinic Maternity care Mental health counseling 17

18 762 E Haggard Ave., Elon, NC Phone: Tuesday, 6:00 PM 8:00 PM Free services Uninsured or underinsured Alamance County resident Physical therapy 18

19 3025 S. Church St., Burlington, NC Phone: Tuesday, 10:00 AM 2:00 PM (walk-ins) By appointment. Free services HIV, Syphilis, and Hepatitis C Testing STD counseling and education 19

20 1225 Huffman Mill Rd., Burlington, NC Phone: Monday Friday, 8:30 AM 4:30 PM (Closed daily 12:30 AM-1:30 PM) Income below 250% of federal poverty level Free medication assistance Medication therapy counseling Disease management counseling 20

21 3019 S. Church St., Burlington, NC Phone: Monday Friday, 8:00 AM 5:00 PM Free services for seniors and caregivers Needs assessment Resources referral Case management Ongoing support for seniors and caregivers 21

22 3025 S. Church St., Burlington, NC Phone for Adult Services: Phone for Child Services: Monday Friday, 8:00 AM 5:00 PM Medicaid Private insurance Adults who require in-home assistance Medically fragile children In-home aides Nursing Services Community Alternatives Program for Children HIV Services 22

23 914 Chapel Hill Rd., Burlington, NC Phone: Hour Referral Line Medical necessities for each program Sliding scale for uninsured and underinsured Hospice Services LifePath Home Health Grief Support & Counseling Palliative care consultants Dementia Support Services Advanced Care Planning 23

24 MENTAL HEALTH SERVICES What are they? Mental health includes the emotional, psychological, and social well-being of an individual. It affects how someone thinks, feels, and acts. Mental health is important at every stage of life, from childhood and adolescence through adulthood. Mental Health providers can be psychiatrists, psychologists, physician assistants, licenses clinical social workers, and licenses professional counselors. These providers can offer assessment, diagnosis, treatment or counseling to those experiencing symptoms of a mental illness or who have been already diagnosed with a mental illness. Mental health providers also provide treatment during mental health crises. 24

25 2732 Anne Elizabeth Dr., Burlington, NC Phone: Crisis number: Walk-in Clinic: Monday, Wednesday, and Friday, 8:00 AM 3:30 PM Advanced Access Crisis unit: Monday Friday, 8:00 AM 8:00 PM Outpatient and Medication Management: Monday Friday, 8:00 AM 5:00 PM Medicaid and Medicare Blue Cross Blue Shield Uninsured/self-pay on a sliding scale according to income Comprehensive Clinical Assessments Adult and Child Outpatient Substance Abuse Outpatient Advance Access Crisis Peers Support Intensive In-Home Community Support Team Medication Management 25

26 136 Hall Ave., Burlington, NC Phone: Monday Friday, 8:00 AM 5:00 PM (24 Hour services for patients) Available services for uninsured and Medicaid patients North Carolina residents with priority to Alamance and Caswell county residents Cannot treat those who are pregnant Non-hospital detoxification Facility-based crisis services Residential services to alcoholics and addicts Residential services to individuals with mental illness 26

27 2716 Troxler Rd., Burlington, NC Phone: Walk-in Clinic: Monday Friday, 9:00 AM 4:00 PM Business Office: Monday Friday, 9:00 AM 6:00 PM Available services for uninsured and Medicaid patients Medicare with secondary insurance Comprehensive clinical assessment Intensive in-home services Outpatient therapy services for adults and children Psychosocial rehabilitation Psychiatric evaluations and assessments/medication management monitoring 27

28 2929 Crouse Ln., Suite B, Burlington, NC Phone: Crisis Number: Hour crisis number Appointment times vary. Crisis call services free for all Varying depending on insurance status Available services for uninsured and Medicaid patients Mental Health Intellectual and developmental disability Substance use/addiction 28

29 2260 S Church St., Suite 303, Burlington, NC Phone: Emergency Mobile Crisis Number: After-Hours Emergency Number: Hour crisis number Monday Friday, 8:00 AM 8:00 PM Weekends and Holidays, 8:00 AM 4:00 PM Crisis call services free for all Available services for uninsured and Medicaid patients Mobile crisis management Community Support Network Psychiatric management Substance abuse services Coordination of primary care Family education, support, and consultation 29

30 Contact Us For more information about this booklet or the Alamance Network for Inclusive Healthcare: Phone: Web: mance-regional/community-partners/ 30

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