Growing Your Own Health IT Workforce

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1 Growing Your Own Health IT Workforce

2 Objec&ves Define & Explain Grow Your Own Workforce Understand the Sta&s&cal Awareness & Need for Growing Your Own workforce Compare provider sta&s&cs from state to na&onal numbers View fastest growing occupa&onal jobs & job outlook Define & Explain Northeast KY RHIO Define & Explain Workforce Grant Describe Health IT Workforce Cer&fica&on Program

3 Growing Your Own HEALTHCARE & INFORMATION TECHNOLOGY WORKFORCE What does it mean? enhance & address HC worker shortages in rural areas Advance, enhance, develop skill levels of current workers Encourages individuals to take ac&ve role in technology w/in HC Keeping knowledgeable individuals local! COMMUNITY MATTERS Cul&vate interest in HIT & future of HIT Resource: hwps://

4 Growing Your Own Recruitment Host or AWend Healthcare Career fairs Send reps to speak about program in conferences or to healthcare facili&es or other places to gain interest Word of Mouth Flyers Crea&ve marke&ng tac&cs Partner with Community Colleges Press Release Many more.....

5 Grow Your Own Retaining Impact Less employee turnover Employ local individuals Engage higher involved employees Balance LIFE HAPPENS adap&ng to certain situa&ons can help retain your top workforce Balance hours spent for learning & hands on ac&vi&es with current employment or life situa&on COMMUNICATION

6 Grow Your Own Retaining Growth & Development How can the learning program(s) benefit me? Show Sta&s&cs Prove the healthcare or IT industry needs skilled workers Describe & Explain the industry change and the new norm Show how the change can be ones that s needed and a posi&ve one Similar to Balance: Work with par&cipants Communica&on

7 # s MaWer, Sta&s&cs Say a Lot! Medicaid Expansion expected to make coverage up to 308,000 Kentuckians & insurance to another 332,000 Results in greater spending for KY economy Will create immediate need for skilled workers Increase of Educa&onal Programs Bailey, Jason. Need for Healthcare Workers Is an Economic Opportunity. June 3, KY Policy Blog

8 # s MaWer, Sta&s&cs Say a Lot! ACA Changes Cost-reduc&on Focus on improved outcomes Big shij in HIT WF needs Growth in HC Jobs that require less than bachelor s degree HC projected to have fastest growing job growth through HC Job Growth HC Support occupa&ons Home Health Prac&&oners and Technical Occupa&ons Personal Care and Service Occupa&ons

9 # s MaWer, Occupa&ons! HC Support Occupa&ons HC Prac&&oners/Tech Occupa&ons Personal Care & Service Occupa&ons - Nursing Aids - Home Health Aids - Medical Assistants - RN s & RT s - Physicians - Surgeons - Med./Clinical Lab Techs. - Personal/ home care aides Through next 7 years

10 # s MaWer on a NATIONAL Level! HC Support Occupa&ons HC Prac&&oners/Tech Occupa&ons Personal Care & Service Occupa&ons Expected 28% Job Growth Expected 22% Job Growth Expected 21% Job Growth Through next 7 years

11 # s MaWer on a STATE Level! HC Support Occupa&ons HC Prac&&oners/Tech Occupa&ons Personal Care & Service Occupa&ons Expected 25% Job Growth Expected 25% Job Growth Expected 25% Job Growth Through next 7 years

12 # s MaWer, Pre-Baccalaureate HC Occupa&ons! 10 largest pre-baccalaureate HC occupa&ons now make up 49% of HC Workforce Most are Health Aides, Personal Care Aides, LPN s, Med. Assistants, RNs, Physical Therapist Assistants/Aides, Sonographers, Occupa&onal Therapy Assistants/Aides & Dental Hygienists. ACA Triple part aim (improve HC, Health Pop, Lower costs) HC Delivery & Payment models are being REFORMED Increases team based and coordinated care focused on primary & preven&ve care Strong IT infrastructure Pre-Baccalaureate HC workers gain more responsibili&es such as screening, outreach & health ed, while Doctors and Clinicians focus on diagnosis & treatment

13 # s MaWer, Pre-Baccalaureate HC Occupa&ons!

14 Let s look at Sta&s&cs that can verify our need for an educated or Grow Your Own Workforce

15 Health IT KY State Summary Total HC Providers: Primary Care Providers: Rural Hospitals: Adop&on of Basic EHRs Overall Physician Prac&ces: Primary Care Providers Rural Providers Small Prac&ces STATE 10,494 4, % 52% 43% 41% NATIONAL 725, , % 53% 46% 41%

16 Health IT KY State Summary Providers 55.6% rate of increase

17 Health IT KY State Summary Providers 31.6% rate of increase

18 Health IT KY State Summary Hospitals 112% rate of increase

19 Health IT KY State Summary Hospitals 19.3% rate of increase

20 Health IT KY State Summary

21 Health IT KY State Summary

22 Health IT KY State Summary 12/2014

23 Health IT KY State Summary

24 Health IT KY State Summary

25 Health IT KY State Summary

26 Health IT KY State Summary Data charts: dashboard.healthit.gov/quickstats/widget/state-summaries/ky.pdf

27 Opportuni&es to Create a Home Grown Workforce Community Colleges/ Universi&es Other Educa&onal Ins&tu&ons Accelera&ng Opportunity Programs Healthcare Organiza&on Educa&onal Opportuni&es Health Professional pathways Just Like Us!

28 WHO ARE WE? & HOW DID WE GET INVOLVED?

29 NeKY RHIO why Who what when where

30 What What is the NeKY RHIO Nonprofit organiza&on Regional Extension Center Originally Health Informa&on Exchange Membership Organiza&on Network Fiduciary

31 Team NeKY RHIO

32 Where Where are we?

33 When ANDREW FILL IN INFORMATION When did we begin? Workforce Grant, MU, IT, REC Regional Extension Center (REC) Meaningful Use (MU), IT PCMH, Membership Organiza&on Development, WF, IT, MU Organiza&on Crea&on

34 Why Why are we valuable? Mission Statement Successes NeKY RHIO wears many hats! Membership NeKY RHIO Experts = many ways we can help you! Our Grants: See Chart next slide

35 Why Grants RHITND RHITWF Outreach Sub Grant REC Grants from: KY Dept. of Medicaid HITECH/ REC

36 HOW DID NEKY RHIO GET INVOLVED? HOW IMPACT NEED TRAIN FUNDING

37 NEED For Growing Our Own 2013 Needs Analysis Exposed: Increased Technology/ Increased Mandates Workflow Redesign needed, Management needed, etc. Decrease in staff accurately trained for said Technology & Changes Increase of IT & Support Calls Increase of $$$ We want to create opportunity to connect Healthcare & IT skills for individuals interested

38 FUNDS Workforce Grant History Dept. Health & Human Services Health Resources & Service Admin. Federal Office of Rural Health Policy Office of Na&onal Coordinator ONC Curriculum RHITWF RHITWF Rural Health Informa&on Technology Workforce Development Program Awarded 2013 HRSA Grant also addresses ONC objec&ves Increase HIT workforce Use of Curriculum

39 TRAIN Training For Rural Needs Analysis Workflow Redesign Soj & Hard Technical Skills Computers EHR Vender Communica&on Management General Healthcare Past, Present, & Future Changes Develop Curriculum In line with Cer&fica&on Exam & Rural Needs ONC Curriculum Materials Supplemental pieces Establish Hands-on Experience Real world Experience

40 IMPACT WF Grant = Growing Our Own Set Goals Develop Train Effects Improve

41 Set RHITW Goals F Establish Workforce Goals Build Training Program Provide experiences/ opportuni&es in rural HC sewngs Strengthen network partners Educate & Train HIT specialists Build provider connections for placements Increase HIT specialists helping providers reach MU Establish Partnerships to address ongoing workforce challenges

42 RHITW F Develop.. Program Development LEARN: Phase 1 APPLY: Phase 2 SUCCEED: Phase 3

43 RHITW F Develop LEARN: Phase 1 17 weeks 4 6 hours weekly Online via learning management system (Moodle) Material: Flash Lectures Quizzes Reading Supplemental Ac&vi&es

44 RHITW F Develop APPLY: Phase 2 11 weeks 2-3 hours weekly Health IT Project or Internship (advisor determined) 6 areas of focus Rota&onal Internship EHR Training (advisor determined)

45 Effect Growing Our Own Impact Appren&ceship PROJECT Impact: CQM s being met Con&ngency Plan in place Early EHR adop&on prepara&on Workflows redesigned & op&mized Increased efficiency ICD-10 readiness Pa&ent Portal inclusion, awareness, and op&miza&on Reducing paper & Crea&ng Electronic Templates

46 Effect Growing Our Own Impact Appren&ceship Internship Impact: Increased Hands-on experience in rural healthcare IT for those unemployed seeking employment Foot in the Door for those seeking employment Rota&ons provide a variety of experiences Connec&ng Material to rural experience in Health IT Employed individuals seeking experience in other departments get a more well rounded experience to Health IT as opposed to only their posi&on.

47 RHITW F Develop SUCCEED: Phase 3 AHIMA Exam Cer&fied Healthcare Technology Specialist (CHTS) Role Prac&ce Workflow & Informa&on Management Redesign (CHTS-PW)

48 Train Training for Growing Our Own Workforce Provide Material Relevant to rural needs Updated & On target for Cer&fica&on Exam Hands on Rural Healthcare Experience Connec&ng the dots A way to Succeed Check Ins Constant Communica&on Provide recogni&on Cer&ficate, call, , support, etc. Long term Perspec&ve Job placement assistance Employment advancement Career readiness

49 Train Train & Retain During Stressful Times: Encourage Meet needs Adaptability when life intervenes Adaptability for par&cipants with different backgrounds and/or experiences Again, Constant COMMUNICATION

50 Effect Growing Our Own Impact Overall program Impact: Job outlook increases Employers recognize your posi&ve change and newly acquired skills Employment advancement Posi&ve changes seen in healthcare facility Posi&ve personal feelings about ones accomplishments

51 RHITW Improve F Enhancing the Program Feedback: surveys, s, interviews, etc. What works & what does not, likes/dislikes, improvement sugges&ons, etc. Con&nuous Communica&on & Check ins Adap&ng to individual needs

52 RHITW Improve F HIT Workforce Future Advisor assistance: above & beyond the norm Constant Communica&on Job placement assistance Increase Recruitment strategies Addi&onal Mini Courses Rural healthcare prac&ce needs Addi&onal CHTS Exam tracks Membership par&cipants FREE

53 IMPACT A Doctor s Order The most beneficial piece of the program for me was having access to many resources, links, and documents that I will use for years to come. Ajer comple&ng the program, I have seen a posi&ve change in our workflow management as compared to before. Many Physicians are not interested in the nuts and bolts of billing/coding/prac&ce management, but with the evolu&on in health care it is not enough to just deliver the care. Understanding the changes in documenta&on and the importance of accurate, reliable, and current data are paramount to surviving the new normal The cheese is moving. - Dr. Stevens - Pediatrician

54 IMPACT Pharmacy Management Enthusiasm With the HIT Project and my newly acquired skills, I was able to create a streamlined workflow for our Formulary Service Vendor Updates! Ajer comple&ng the program, I no longer view my posi&on as a single en&ty but am now able to focus on how my employment du&es are related to the overall scheme and how important each sec&on is! - Don Carpenter - Pharmacy Management

55 IMPACT Informa&on Management The program afforded the opportunity to learn about how to plan, execute and evaluate clinical workflow opportuni&es u&lizing Healthcare IT. The Health IT Workforce Program reinforces the compe&&on for the delivery of quality health services to pa&ents is increasing. As a result, the urgency to meet the needs of our pa&ents is impera&ve. Ac&vely, healthcare organiza&ons are making serious progress in reworking the delivery of healthcare while focusing on pa&ent safety, pa&ent sa&sfac&on, and performance improvement. S&mulated by several factors such as the necessity to compete in the global marketplace, where produc&on costs are ojen significantly lower; the ongoing explosion in technologic advances; exponen&al expenditures for healthcare services; and corporate consumer pressure to improve value and safety. - Norma Bookie Ginter Informa&on Management

56 NeKY RHIO s Workforce Voice PROMOTIONAL VIDEO

57 Assisting healthcare providers and patients with the use of technology and connectivity to improve the health of our communities.

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