Post-Graduation Possibilities

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1 Post-Graduation Possibilities Bachelor of Health Sciences Deciding what to do after graduation can be a difficult decision. Graduate school, work force, or alternative options are all there but which to choose? This handout provides a brief overview of different options for a recent graduate of the Health Sciences program. The information in this handout is not comprehensive, however, it provides a variety of options our office has encountered through working with students, speaking to professionals, and researching online. Position Titles Claims Reviewer o Process, review, and analyze of claims o Communicate with clients, policy holders, medical providers, & staff o Tracking & processing systems o Know diagnosis, procedure codes, and medical terminology o MS office o Detail oriented o Organization skills o Mathematical skills o Customer service skills Possible Places of Employment: o Insurance Blue Cross Blue Shield o Hospital John Hopkins HealthCare Mercy Hospital

2 Health Services Manager o Billing & payroll o Marketing and sales o Answering requests o Office files o Budget o Collaborate with others o Design, implement and monitor process improvement o Possibly implement expansion projects o Oversee day-to-day performance of staff Possible Places of Employment: o Hospital Nantucket Cottage Hospital (Specialty Physician Services Manager) Bethesda Health Group, Inc. (Office Manager) UMC Health Unit (UMC Health Unit Coordinator) Client/Patient Advocate o Provide patient education o Develop local Patient Advocacy opportunities o Foster dialogue between patient and health care provider o Application and documentation processes o Monitor status of cases o Provide support and assistance to the client o Screen patients for medical assistance program eligibility o Empower patients o Submit forms to appropriate agencies o Liaison between patients, clients, and outside agencies Possible Places of Employment: o Consulting Company Quintiles (Patient Advocate) o Healthcare Provider (proper explanation?) Cardon Outreach (Patient Advocate) o Social Services Great Circle (Scattered Site Youth Advocate)

3 Medical Scribe o Create real-time documentation including patient s history, complaints, physical exams, test orders, diagnostic test results, and follow up plans o Work alongside a physician in an emergency department o Great for taking a year or two off of school to gain valuable experience in the healthcare field o Typing and writing in a fast-paced environment Possible Places of Employment: o PhysAssist (PhysAssist Scribe) o ScribeAmerica o Elite Medical Scribes (Medical Scribe) Medical Device Sales o Develop and manage relationships with key decision makers and administrators o Identify new clients that could benefit from a service or good o Maintain client base o Set and meet quotas o Data entry, use of Microsoft Office o Directly calling physicians o Driving and travel o Effective communication, both oral and written o Seek and maintain expertise of products, uses, and the field o **Prior sales experience is usually required (2-3 years) or medical device sales training (online) Possible Places of Employment: o Kinetic Concepts, Inc. (Territory Sales Representative) o Kimberly-Clark (Pain Management Sales Representative) o Medical Device Rep Staffing (Outside Sales Representative) $70k-80k base

4 Community Relations Coordinator o Recruit, develop, organize, and manage events o Implement annual events and develop new ones based on need and resources o Market the organization through providing information and positive relationships with the community o Focus on details of activities o Possible fundraising o Act as a liaison between community and company o Effective communication and follow up o Provide reports, both written and oral Possible Places of Employment: o St. Joseph Health Center (Development Coordinator) o OneBlood, Inc. (Community Relations Coordinator) o Cook Children s Health Foundation (Donor Relations Coordinator) o Advanced ICU Care (Project Coordinator) Patient/Client Relations Coordinator o Effectively communicate with patients about their questions or concerns relating to their health and payment o Coordinate scheduling, events, and appointments o Organize special events and outings that are of interest o Assist patients with related medical/health concerns and inquiries o Make a positive first impression with patients, in person and on the phone o Maintain files, records, and accounts o Operate office equipment o Be able to explain medical terms to patients Possible Places of Employment: o DentalOne Partners ( Patient Relations Coordinator) o Saint Louis University (Patient Coordinator) o Boys and Girls Clubs of Chicago (Social Recreation Instructor) o Boys and Girls Clubs of Kentuckiana (Teen Coordinator)

5 Pharmaceutical Sales o Effectively utilize sales skills o Have knowledge of products and how they can meet client needs o Meet or exceed sales goals o Implement problem solving and negotiation skills o Establish and maintain relationships with targeted physicians and medical centers o Understand the market conditions and trends o Maintain accurate records o Travel o **Prior sales experience is usually required (2-3 years) Possible Places of Employment: o Takeda (Sales Representative) o Meda Pharmaceuticals (Pharmaceutical Sales Professional) o Ther-Rx Corporation (Specialty Pharmaceutical Sales Representative) o Quintiles Transnational (Pharmaceutical Sales Representative) Counselor o Provide guidance, counseling, role modeling, and positive support o Possibly transport clients to different facilities o Record observed behaviors, maintain records, and report when necessary o Facilitate education and therapy groups o Provide information to parents and/or caregivers o Establish a rapport with clients o Review complex situations with treatment team o Ensure safety of clients and help them develop the skills needed to meet safety expectations Possible Places of Employment o Lutheran Social Services (Youth Counselor) o House of Mercy Teen Program (Resident Counselor) o Center for Discovery (Counselor)

6 Social Services Case Manager o Work independently and with a team o Handle multiple projects and tasks at the same time o Knowledge of crisis intervention techniques o Document goals and case notes o Effective communication with clients with diverse backgrounds o Follow guidelines and policies o Make assessments o Develop and implement case plans o Knowledge of community and other resources to offer clients o **These jobs tend to prefer a Social Work degree but are sometimes open to a related degree. This is where your class choices, extracurricular activities, part time jobs, and volunteering can help you be a good candidate. Possible Places of Employment o Lutheran Social Service of Minnesota (Case Manager) $32-34K o Great Circle (Foster Care Case Manager) Independent Living Specialist o Assist in the completion of documents for services o Educate clients on resources and techniques to live independently o Create a plan for clients to implement in case of emergency o Teach clients about their rights and how to self-advocate o Maintain communication with clients o Identify needs in the community o Ability to effectively handle crisis interventions Possible Places of Employment o Services for Independent Living (Independent Living Specialist) $28,000 - $31,000 o Similar positions at Central Missouri Area Agency on Aging Senate Bill 40 organizations Mental Health Agencies

7 Health Fitness Professional o Supervise facility and interact with clients o Educate clients on proper techniques o Implement fitness testing to develop a program for each client o Encourage new customers to join o Filing and inputting data o Ensure safety measures o Promote programs Possible Places of Employment o HealthFitness (Health Fitness Professional) o Arkansas Children s Hospital (Fitness Center Assistant) o TriHealth (Health Fitness Specialist)

8 Companies & Organizations to Consider Cerner - Strategic innovation in healthcare - One of the largest employers in Kansas City, Missouri - Ranked 13 th most innovative company by Forbes - Partners with technology, medical device, and professional service organizations - Top employer of MU graduates with a Bachelor of Health Science in Health Sciences Velocity Consultant o Possible duties Communicate, collaborate, and work to design and customize clients new computer systems Communicate with clients about new systems, maintenance, and troubleshooting. Travel 0-20% of the time Meet one of the requirements: 3.0 or higher cumulative GPA and Bachelor s Degree 2.8 or higher cumulative GPA, Bachelor s Degree, and 1 or more years of experience Educational background in Business, Technology, or Healthcare Must relocate to Kansas City area Lumeris - Medical Technology and Healthcare Management - Quality Management - Cloud technology to share information - Accountable delivery systems Claims Processor o Enter data o Analyze and search for any discrepancies o Perform adjustments o Create special reporters o Understand fees and be able to verify accuracy on documents

9 Epic o Interact with a variety of departments o Respond to correspondence o HS diploma, GED, or experience in claims processing (Sometime you have to take a job with qualifications lower than a Bachelor s, but that makes you competitive and gets your foot in the door ) o PC knowledge, keyboarding skills, understand claims forms, CPT codes, HCPCS, & ICD-9 o Customer service, preferred - Ranked 5 th best place to have an internship in 2014 by Forbes - Healthcare Software Development Company - Health record system: MyChart Project Manager/Implementation Consultant o Work with customers to install software o Assist customers lead and manage the change o Develop creative strategies with a variety of colleagues o Positively represent the company through courteous and effective interactions o Relocate to Madison, WI o Bachelor s degree (any major) o Good academics o Willing to travel o Software experience is not needed Technical Writer o Explain complex information in simple terms o Ability to focus on details to ensure a positive outcome o Learn different processes and technical information efficiently o Relocations to Madison, WI o Bachelor s degree o Academic and professional success o Software experiences is NOT required, they will train you

10 Quintiles - Biopharmaceutical services provider o Clinical research and development services o Commercial marketing and sales solutions o Consulting services - Kansas City based company Entry Level Pharmaceutical Sales Representative o Promotes and sells over-the-counter products to specialists o Maintain and create professional relationships in territory o Increase market share and exceed customer set quotas o Bachelor s Degree o Sales experiences, preferred o Leadership in community or in professional/college organizations o Verbal, interpersonal, and listening skills Patient Advocate o Provide education to a patient on their condition in order for them to have meaningful conversations with their physicians o Organize community-based educational programs and support groups o Will not provide medical advice o Assist in the development of health literacy o Develop and support disease awareness campaigns o Bachelor s degree (Nursing or behavioral/social sciences, public health, or business related disciplines you may have to explain what a BHS is to the employer and how it is a suitable degree for this position) o Professional experience in social work, education, case management, or disease management, preferred o Willing to travel o Time management and planning skills o Effective presentation and communication skills o Previous success with community based, health organizations o Microsoft Office

11 Planned Parenthood - Heath care provider, educator, & advocate - Reproductive care and sex education Clinical Assistant o Representing Planned Parenthood as the first point of contact with many clients o Insurance verification, take payments, lab duties, administrative tasks o High school diploma o Customer services experience o Attention to deal, maintain confidentiality, computer skills o Able to multitask and work in busy environment Clinical Operations Director o Hire, coach, supervise, and evaluate other professionals o Maintain knowledge of community issues, program operations, financial trends, and customer satisfaction to be a resource for managers o Marketing planning, implementing, and maintenance o Oversee projects and programs o Communication, decision-making, problem solving, organization skills o Ability to prioritize needs o High level of motivation o Willing to travel some o Preferred: experienced manager, MBA or MPH degrees Educator and/or Outreach Coordinator o Educate patients and explore alternative actions o Provide information to minors and parents on all aspects of sexual activity o Refer to other professionals, as necessary o Training and orientation internally and externally o Coordinate trainings and workshops o Community outreach/ public health knowledge or experiences o Bachelor degree o 1-3 years of experience

12 State Emergency Management Agency - Mission to ensure safety measures when disasters threaten the state, response to disasters, and recovery after a disaster occurs Adult Protective and Community Worker o Intake screening and processing of abuse, neglect, and exploitation o Investigate as necessary o Assess the living arrangements for people who are eligible for Medicaid in-home services o Recommend legal interventions as seen applicable to the situation o Coordinates and monitors in-home Medicaid funded services o Interacts with healthcare workers and travel as needed o Bachelor degree o Basic knowledge of senior and disability services programs and community health problems o Medical terminology and some math abilities o Strong organizational skills Child Care Facility Specialist I o Ongoing training to understand laws, rules, community member opinions, and public official views o Assists in investigations of child care physical and planned activities along with the curriculum and staff credentials o Prepares reports of child abuse and neglect investigations and makes recommendations o Travels o Bachelor degree with a minimum of 15 credits in: Elementary or Early Childhood Education, Sociology, Psychology, Child Development, Social Work, Nursing, or a closely related field. o Basic knowledge of regulations and policies of child care facilities and an understanding of childhood behavior and development Claims Specialist I o Evaluates information required to process unemployment insurance claims, shared work claims, and claims for training o Collect determinates of eligibility status for allowance payments

13 o Bachelor degree with a minimum of 15 credits in: social sciences, education, or public or business administration. o Basic knowledge of procedures needed to process claims for unemployment insurance, as well as, principles and regulations of unemployment insurance programs o Able to input and retrieve data Health Literacy Missouri - Nonprofit organization in St. Louis - Goal: to help people make good health decisions every day Plain Language Writer o Translate complex health/medical information into an easy-to-understand message o Present trainings to other professionals on communication o Bachelor degree or demonstrated experience in a field related to communication, English, journalism, or public health o Ability to communicate complex messages in a clear manner o Basic understanding of U.S. healthcare system o Use of Microsoft office Communications and Marketing Assistant o Contribute to HLM s online presence o Writing content for their website, online resources, and newsletter o Monitor their media coverage o Bachelor degree or demonstrated experience in journalism, communications, or a related field o Basic understanding of the U.S. healthcare system o Interest in social media and communications

14 Veterans United Home Loans - Help veterans purchase or refinance homes - Columbia, MO Human Resources Coordinator o Provide customer service in person and on the phone o Coordinate interviews and assist with talent management o Manage projects to support other departments o Proficient in computer technologies o Preferred experience in customer service an Excel Customer Service Representative o Communicate well with veterans about the basic loan process o Work as a team with other departments to ensure smooth operations o Learn about the loan processes o Ability to learn and thrive in fast-paced environment o Great work ethic and ability to communicate PhysAssist Scribes - Work alongside medical providers in the emergency room, urgent care facilities or outpatient clinics, inputting information into patients medical charts in real time. - Locations in Missouri (St. Louis area, Rolla, St. Joseph) and across the nation Medical Scribe o Record patient information in the proper HPI format, from medical history and chief complaints to consultations. o Transcribe physical examinations and documenting test results o Accurately note follow-up care and recommendations o Motivated and driven individual on a pre-health career track o No prior clinical experience is required o GPA of 2.8+ is preferred. o Proficient in English; fluency in secondary languages is a plus

15 Job Search Words: Varying the words you use to describe a job will help expand your job search. A similar position at three different companies can be labeled differently (i.e. Manager, Coordinator, and Director). Below are a few different job search terms to consider. o Administrator o Advocate o Assistant o Consultant o Coordinator o Counselor o Delivery o Development o Director o Educator o Entry-Level* o Executive o Fitness o Graduate o Health Services o Human Services o Instructor o Manager o Operations o Outreach o Processor o Professional o Program o Relations o Representative o Sales o Specialist o Supervisor *Entry-Level is a great term to use in your job search when you are a new graduate

16 Other Options to Consider Fellowships o Global Health Corps o Peace Corps o AmeriCorps o Health for America o Year-long program Graduate School o Clinical o Nursing o Physical Therapy o Occupational Therapy o Respiratory Therapy o Diagnostic Medical Ultrasound o Speech Language Pathology o Physician Assistant o Athletic Training o Anesthesiologist Assistant o Medicine o Pharmacy o Dietetics o Radiography o Nuclear Medicine o Board Certified Behavior Analyst (BCBA) o Non-Clinical o Health Administration o Clinical Laboratory Science o Health Professions Education o Master of Business Administration o Master of Public Affairs o Master of Health Informatics o Master of Public Health o Higher Education (or Educational Leadership & Policy Analysis)

17 Teach for America o Be placed in a community in the U.S. which is in need o Pre-K 12 th grade o Rural to urban, wherever the need lies Assistant/Associate Programs o Physical Therapy Assistant (PTA) o Occupational Therapist Assistant (OTA) o Board Certified Associate Behavioral Analyst (BCaBA) Certifications o Certified Personal Trainer o Certified Coding Specialist o CPR o EMT Certification o Fitness Specialist Certification o Heath Educator Certification o Pharmaceutical Sales Certification o Project Management Certification o Six Sigma Certification (business management strategy focused on reducing errors) o LEAN (business management strategy focused on speed and eliminating waste) o Surgical Technician o Medical Technologist o Clinical Laboratory Technologist

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