Swan Care and Support. Awake Night Care and Support Assistant

Transcription

1 Job Title: Reports to: Responsible for Location Swan Care and Support Job Description Awake Night Care and Support Assistant Care Services Assistant Manager/ Senior Care and Support Assistant N/A Essex Main Purpose of Job To provide personal, practical and emotional support to customers living in their own homes, proving personalised care and support that enables encouraging customers to reach and maintain an optimum level of independence. Principal Accountabilities 1. Provide personal care for the customer, assisting with personal care tasks where necessary, e.g. personal hygiene, continence management, dressing, assisting with medication as per MAR Charts. 2. To deliver care and support tasks as defined in the customer s assessment of need, care plan and risk assessment. In addition the completion on nutritional intake and continence monitoring charts. 3. Provide assistance with domestic tasks within the customers home, e.g. laundry, bed making, cleaning, shopping and meal preparation as directed. 3. Provide assistance, if specified in the care plan, with managing personal finances. 4. Provide assistance, if specified in the care plan, with medication, within your trained level of competency. 5. To ensure that all records are kept up-to-date to ensure compliance with CQC standards. 6. Ensure that all assistance is provided in a sensitive manner following consultation and consent from the customer and or their representative. 9. Record all actions / tasks undertaken at each visit on the care plan sheet and Ref JD1 Version 1 Page 1 of 5

2 relevant monitoring documents as appropriate. 10. To report and record information, circumstances, changes or incidents concerning a client which give cause for concern. 11. Take account of and regularly review health and safety hazards and risks within the customer s home. 12. To abide by the highest standards of behavior at all times, in line with Swan Care and Support s Code of Conduct. 13. To participate in training as directed to ensure Swan Care and Support is delivering safe, effective and caring services. 14. To participate in regular supervisions in line with Swan Care and Support s policies and procedures. 15. To participate and contribute to mandatory staff team meetings. 16. To liaise with family members, friends and other professionals as appropriate. 17. To provide information, support, guidance and training to clients with respect to the skills needed to secure and maintain their independent accommodation. HEALTH AND SAFETY Under the Health & Safety at Work Act you have to ensure the Health & Safety of yourself and others who may be affected by what you do or fail to do. This includes colleagues, clients, public and contractors. The Act applies to all work activities and premises and everyone at work has responsibilities under it. You must co-operate with any work place Risk Assessments and draw any perceived problems to the attention of your line manager. In addition to the general obligations of all employees under the Health & Safety at Work Act, you have a duty to undertake periodical review and Risk Assessments of your operational areas as it affects staff, clients, public and contractors. The Risk Assessment includes all aspects of your responsibilities as covered by legislation. These Risk Assessments will be recorded and identified problems dealt within appropriate time scales. Records to be maintained of all work undertaken which is a requirement of Health & Safety Law. This job description accurately reflects the requirements of the job at the time of writing but may be subject to change from time to time to meet the changing needs of the Association. Ref JD1 Version 1 Page 2 of 5

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4 Swan Care and Support Person Specification Job Title: Department: Awake Night Care and Support Assistant Swan Care and Support s Education & Qualifications ESSENTIAL Ability & willingness to undertake training Current clean driving license DESIRABLE Care qualification NVQ 2 or equivalent GCE / GCSE standard education Knowledge & Skills Liaise effectively and build positive relationships with other professionals Excellent interpersonal skills, written and verbal Effective communication Working to deadlines and assess priorities Working on own initiative without close supervision and as part of a team Good attention to detail and record keeping Knowledge and understanding of providing support, advice and the ability to communicate this knowledge. Understanding of customer Good knowledge of local training providers, housing providers, voluntary and statutory support agencies, educational establishments and other agencies that assist people. Ref JD1 Version 1 Page 4 of 5

5 care and quality issues Previous Experience (Job Relevant) Personal Characteristics Previous home care experience Able to demonstrate commitment to Swan Care and Support s values of dignity, respect etc Reliable Friendly and approachable Trustworthy honest and Patient Ability to work under own initiative Ability to take direction and work as part of a team Shift working Experience of caring for older people Experience of caring for older people who have memory loss / dementia Experience of caring for people suffering from long term illness Ref JD1 Version 1 Page 5 of 5