Recession Survival Strategies

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1 Spring leadership conference Recession Survival Strategies Leveraging Your Purchasing & Partnering Power April 29-30, 2009 University of Minnesota Continuing Education & Conference Center A positive and proactive framework for the 2009 Spring Leadership Conference reflects the intent of Care Providers of Minnesota and its Board of Directors to provide attendees with solutions and opportunities. Throughout the day-and-a-half Conference, presenters will share practical information on maximizing existing resources, tapping into hidden reservoirs, and creating whole new revenue streams. From strengthening your buying power through group purchasing to the added value of rehab programs, presenters will offer attendees a wide range of cost-saving, budget-stretching, and income-generating solutions for meeting challenging economic times head-on. Care Providers of Minnesota is committed to providing its members with the advocacy, education, knowledge, resources and support necessary to deliver excellent services and care. The 2009 Spring Leadership Conference promises to provide practical, useful, leading-edge practices and plans to achieve greater organizational success. It is the Minnesota Great way of doing things.

2 CONFERENCE SCHEDULE Schedule Wednesday April 29 8:00 a.m. Check-In, Continental Breakfast 9:00 a.m. Welcome & Great Idea! 9:15-10:15 a.m. Opening Keynote Presentation State of the State/Trend Lines Paul Anton, Chief Economist Wilder Research 10:15 a.m. Break 10:30 a.m. Great Ideas! 10:35-11:35 a.m. Breakout Series I: Adding Another Revenue Stream: Rehab Programs Workers Compensation Strategies on Cost Savings Energy Efficiency 11:35 a.m. Lunch, Exhibits 12:35 p.m. Great Ideas! 12:40-1:40 p.m. Breakout Series II: Money Saving Ideas in Dietary Purchasing/Buying Program Efficiencies Process Improvement & Employee Acceptance 1:40 p.m. Transition Time 1:50 p.m. Great Ideas! 1:55-2:55 p.m. Breakout Series III: Risk Management Medicare Best Practices in Long-Term Care/Short Stay Partnering with Real Estate Agencies 2:55 p.m. Break, Exhibits 3:10 p.m. Great Idea! 3:15-4:00 p.m. Closing Keynote Presentation Long-Term Care Trend Tracker William Hartung, American Health Care Association 4:15 p.m. Tailgate Reception at Radisson Roseville 5:30 p.m. Depart for Twins Game (optional) Thursday April 30 8:30 a.m. Check-In, Continental Breakfast 9:00 a.m. Introduction & Great Idea! 9:10-10:40 a.m. Keynote Presentation 7 to 1 Return on Involvement Implementing Successful Revenue Teams Clint Maun, Maun-Lemke 10:40 a.m. Break 10:55 a.m. - 12:25 p.m 7 to 1 Return on Involvement (Continuation) 12:25 p.m. Closing Comments A Night At The Ballpark A block of tickets has been reserved for the Twins vs Rays game on April 29. This is a great chance to network informally with colleagues and friends and to see the Twins in their last season at the Dome. Tickets are $35 each. Dome Dollar packs are available for only $8 (two $5 coupons good for any Metrodome food and beverage at the concession stands.)

3 Adversity is one of the most potent forces in life. It shapes your character, clarifies your priorities, and defines your path. It can also fuel your greatness. Paul Stoltz and Erik Weihenmayer, Authors The Adversity Advantage: Turning Everyday Struggles into Everyday Greatness THURSDAY Keynote Presenter Clint Maun 7 to 1 Return on Involvement (R.O.I.) Implementing Successful Revenue Teams Learn how to overcome direct occupancy challenges, as well as strategies for targeting specialized niche revenue goals such as private pay, managed care, and Medicare during this half-day workshop. According to health care management expert and keynote presenter Clint Maun, health care organizations today must have surefire results from their efforts to positively affect their budget s top line (revenue line). Revenue must be maintained and/or increased to cover the required expenses, staffing, resources and involvement to satisfy today s customers. How do you make teaming pay off for a substantial Return On Involvement, i.e., Return On Investment? The proven methods detailed in this session will allow the participants to learn how to successfully utilize twelve-week involvement teams to address the four critical components of a revenue cycle. Clint Maun is co-founder of Maun-Lemke, a health care consulting firm that focuses on turnover reduction, quality of delivery, leadership, revenue enhancement, customer service, human resources, and management development. other Faculty Paul Anton, Chief Economist, Wilder Research Mark Blaiser, Executive Director, Minnesota Waste Wise Deborah Elsey, Principal, LarsonAllen, LLP William Hartung, Vice President, Research, American Health Care Association Gary Kaurala, Loss Prevention Specialist, State Farm Mutual -The Work Comp Experts Lori La Bey, La Bey & Associates, Coldwell Banker Burnet Troy D. Langsdale, Principal, LarsonAllen, LLP Christine Link, Marketing Dietitian, Martin Bros. Distributing Co., Inc. Nancy E. Rehkamp, Principal, LarsonAllen, LLP Robert J. Tracy, Principal, LarsonAllen, LLP Jeffrey A. Vrieze, Principal, LarsonAllen, LLP Bill Wigg, Director of National Accounts, UHF Purchasing Services Ellen F. Wodika, CNA HealthPro Garry Woessner, Regional Director, Benedictine Health System

4 GENERAL INFORMATION How to Register Online at (Go to Education & Events) Call Cara Tuenge or Cost Via mail or fax (form available online) $295 Member / $395 Prospective Member (Includes all program materials including Recession Survival Strategies ToolKit, continental breakfast, lunch, refreshments, reception on April 29; continental breakfast and refreshments on April 30. Twins tickets and Dome Dollar packs are available for an additional charge. Transportation will be provided between the Radisson Roseville and the Metrodome.) Continuing Education 7.75 clock hours / 9.3 contact hours requested Application has been made to the Minnesota Board of Examiners for Nursing Home Administrators for clock hour credits. The contents may qualify for contact hours for Minnesota nurses. Time April 29 9:00 a.m. - 5:15 (8:00 check-in) April 30 9:00 a.m. - 12:30 p.m. (8:30 check-in) Conference Location University of Minnesota Continuing Education & Conference Center 1890 Buford Avenue St. Paul, MN Cancellation Policy Refunds will be issued to registrants who cancel by April 22. Cancellations received after April 22 will be charged a 25% administrative fee. No shows due to weather, acts of God, illness, or other reason are also charged a 25% administrative fee. Lodging A room block has been reserved at the Radisson Hotel Roseville for $101 per night. Reservations may be made by calling the Radisson at Mention Care Providers of Minnesota to receive this special rate. For More Information For questions about program content or CEUs, please contact: Cheryl Smith, Director of Education csmith@careproviders.org For other questions, contact: Cyndi Spencer, Director of Marketing & Events cspencer@careproviders.org

5 registration form 2009 spring leadership conference MN Organization Name Key Contact Person Address City/State Zip Phone Your (for confirmation purposes) Registrant 1 Title Fee Registrant 2 Title Fee Registrant 3 Title Fee Registrant 4 Title Fee Total Registration Fee $ Twins $35 ea. $ Dome Dollar $8 ea. $ TOTAL DUE $ Payment Options Please Bill Me (MEMBERS ONLY) Check Enclosed (payable to Care Providers of Minnesota) Please charge my credit card: Visa Master Card AMEX Card # Exp Date 3 or 4 Digit Security Code Signature Please mail or fax to: Cara Tuenge Care Providers of Minnesota 7851 Metro Parkway Suite 200, Bloomington, MN / Fax Confirmation and directions will be ed upon receipt of registration.

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