WORKFORCE INVESTMENT BOARD MEETING MINUTES JCC North Training & Conference Center Dunkirk, NY Tuesday, May 20, 2003

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1 WORKFORCE INVESTMENT BOARD MEETING MINUTES JCC North Training & Conference Center Dunkirk, NY Tuesday, May 20, 2003 PRESENT: Marie Carrubba Ron Catalano Carolyn French Angel Garcia Carla Howie James Hurtgen Gary Johnson Pamela Lydic Ed Miner Susan Piper Richard J. Rodriguez Richard Star Doug Stock Todd Tranum Thomas White EXCUSED: Jeff Aiken Ann Bell Andy Carpenter Gregory DeCinque Bruce Erickson Tom Holt David Pihl Ray Taylor Rick Timbs ABSENT: Paul Hedberg Kyle Kubera ALSO PRESENT: Diane Chodan Regional DOL Will Apps Town of Dunkirk Supervisor Sue McNamara Executive Director Rich Dixon - Finance Director Lori Jafarjian - Business Services Specialist Jody Cheney Administrative Assistant Meeting was called to order by Carolyn French-Chair, at 7:32 a.m. Agenda Item 1 Roll Call and Introduction of Guests and Approval of Minutes: 15- present 9 excused 2 absent Carolyn French asked for roll call. At the time of roll call there was not quorum. Approval of minutes was floored. Agenda Item 2 Vice-Chairs Report Carolyn French: Carolyn reported on the State WIB Meeting. Highlights include WIA Re-Authorization, Youth needs, NYS Expenditures vs. Obligations, and reporting of NYS Secret Shopper by MaryAnn Lawrence who reported very positive outcomes. National Association of Manufacturing has issued a White Paper on Keeping America Competitive. Carolyn has a complete copy if anyone is interested. Carolyn discussed many of the statistics that came out of the paper. The Local WIB s can help by sending Business Representatives out to the manufacturing employers and giving them the options available for funding opportunities and by helping to change the image of manufacturing. The Manufacturing Association came to the WIB because they saw a connection and because of the options available to them. Gary Johnson reported on the Dunkirk One-Stop location. The recommendation to build the One-Stop on Rte. 60 by the JCC location is no longer on the table. We received word that the Chautauqua County Chamber of Commerce is no longer interested in going forward with this project due to economic issues. The Empire Zone has also withdrawn from the project. Without the Chamber and the Empire Zone, the project is no longer viable. Gary spoke with Rich Alexander at the CCIDA, and they will not proceed without all of the partners involved. We are basically back to square one. Sue and the Executive Committee will work on finding another location for the Dunkirk One-Stop.

2 Agenda Item 3 Directors Report Sue McNamara: Sue highlighted the projects the WIB has been involved in: Trade Readjustment Act, Swipe Cards, Youth Job Fair, and One-Stop Certification (See Attachment 1) and highlighted the Upcoming Focus of WIB Staff: Increased Partner Communication and progress on MOU, Refining Employment/Recruiting Services, Implementing Youth Contracts, and Small Business, Youth Services and Best Practices Grants. Business Services - Lori Jafarjian - Lori reviewed Business Services Report. The report was changed to reflect Year-to-Date information as well as current information. The information represents only information of Business Services through the WIB and does not reflect Business Services through the partners or Chautauqua Works staff. Eventually this information will be included in the report. (See Attachment 2). Finance Report - Rich Dixon - Rich reviewed the Finance Report, which was included in the packet. He noted the comparison of PY02 to PY03, the statement of Revenue and Expenses through March, and Obligations. Ed Miner complimented Sue and Rich on the financial statements in their ease of reading and understanding. Marie Carrubba questioned existing staffing levels. Sue noted there had been some lost opportunities due to lack of staff. The Personnel Committee will look at and come up with some recommendations. Agenda Item 4 Youth Council Presentation - Sue presented a Power Point Presentation on Youth Council WIA Reauthorization. A copy was in the packet, which was sent to board members prior to the meeting. The presentation covered the Impact on Youth Councils, Details from House Committee-HR1261, Program Implications, Performance Measures Change, and what happens now. The Impact is on the Youth Council and how do we reconfigure it, and how do we deal with the Youth Programs for consideration. Dick Rodriguez commented on the teleconferences he has been included in with the State Youth Council. The problems of the Youth Councils seem to be the same around the state: Attendance. It is very hard to get people to attend the meetings and have quorum. After discussing this problem at the last Youth Council Meeting, all agreed that we would utilize the transition plan, which is to disband the Youth Council and create a sub-committee of WIB Members to review and make recommendations to the WIB. In order to receive input from the existing members and the community, the WIB staff will conduct Youth Summits once or twice a year to find out what the needs are. A motion was called to move the decision making for Youth funding back to the WIB. Motion 2: Authorize WIB Youth Committee to recommend policy and funding decisions related to Youth Programs to WIB. Motion to approve was made by Marie Carrubba, seconded by Doug Stock. Marie Carrubba recommended amending the Resolution to read: Removing Previous authority given to the Youth Council and making them an advisory entity to the WIB. Motion to approve was made by Marie Carrubba, seconded by Doug Stock. The final Motion is: Authorize WIB Youth Committee to recommend policy and funding decisions related to Youth Programs to WIB, removing previous authority given to the Youth Council and making them an advisory entity to the WIB. Vote approved and motion carried. Youth Programs - Sue reviewed the Recommendations for Funding in response to Youth RFP V (See attachment #3). Todd Tranum questioned the opportunity to use the RFP as leverage so that programs would not duplicate services already in existence. This option was discussed and Sue noted that the WIB typically will not fund programs that duplicate services. The WIB Staff will evaluate the degree that programs are duplicated and or leveraged into existing community resources. A Question was called to accept the recommendation for funding from the Youth Council. Motion to approve was made by Doug Stock and seconded by Marie Carrubba. Vote approved and motion carried. Agenda Item 5 Resolutions:

3 Floored Motion: Approval of 3/21/03 Minutes Motion to approve was made by Dick Rodriguez, seconded by Marie Carrubba Vote approved and motion carried. Motion 1: Adopt PY2003 Budget Motion to approve was made by Gary Johnson, seconded by Todd Tranum. Vote approved and motion carried. Agenda Item 6 - One-Stop Certification - Becky Ruiz - Becky presented a Power Point Presentation on the One-Stop Certification. This presentation was an abbreviated version of the presentation given to the One- Stop Certification Reviewers. New Business Todd Tranum questioned the Demand List and suggested that Training Committee look at wages, trends, and caps set on training funds. Ron Catalano spoke to his questions and explained where information was obtained. Mr. Tranum was invited to the next Training Committee Meeting to add his input. Motion to adjourn was made by Marie Carrubba. Meeting was adjourned at 9:40 a.m. Reminder The next Workforce Investment Board Meeting will be Tuesday, July 15, 2003, 7:30 am at: Chautauqua Works Jamestown One-Stop 2 nd Floor Conference Room 23 E. 3 rd Street Jamestown, NY Jodell Cheney, Administrative Assistant Doug Stock, Secretary Date Approved:

4 Attachment #1 Director s Report 5/20/03 Economic Times Source: Bureau of Labor Statistics One-Stop Customers Unemployment Rate - Chautauqua County Jul '00 Oct Jan Apr Jul '01 Oct Jan Apr Jul '02 Oct Jan Enrolled Customers Active JUL April 2003 Adult % Dislocated Workers % Youth (14-21) % TOTAL 1141 The shift in customer continues towards the dislocated worker. Many of the most recent dislocated workers haven t hit the numbers yet. Youth grew as a result of the Jamestown Transition Team. Trade Readjustment Act TAA/TRA Petitions: Approved for Ethan Allen & Jamestown Precision Increases opportunity for re-training on Federal money supplemented with WIA Swipe Cards Purchased by NYS Labor Front entry resource room workshops - portables Track customer utilization and assist with identifying product mix Youth Job Fair Thursday May 22 Experiment in Dunkirk Collaboration with Dunkirk High School and School to Work

5 One-Stop Certification Internal: Secret Shoppers, Customer Surveys, Monthly Reviews, and Partner Input: Areas of improvement: 1. Increase number of registrations appropriately to the increased number of dislocated workers 2. Improve customer satisfaction with Jamestown front desk 3. Improve consistency and appropriateness of assessment as well as the subsequent gateways to intensive and training services 4. Improve access to services for people with disabilities and non-english speaking customers 5. Continue to improve resource room activities, resources and organization 6. Increase communication to Partners in regards to changes and activities at One-Stop Excellent Performance and/or Significant Improvement 1. Customer satisfaction with case managers 2. Paperwork supporting WIB policies on training and eligibility 3. Organized leadership and regular communication to One-Stop staff on changes in procedures and policies supported by desk aids or documentation. 4. Responsive participation in special and demanding projects 5. Staff embracing feedback to problem-solve customer issues. State Visit on May 9 with results announced soon Upcoming Focus of WIB Staff Increased Partner Communication and progress on MOU Refining Employment/Recruiting Services Implementing Youth Contracts Grants: Small Business, Youth Services and Best Practices

6 Attachment #2 Business Services Report I. Demographics of Business Services Activities Curent Period Since Business Services Start-up Demographics 3/19/03-5/20/03 1/22/03-5/20/03 Total Businesses Served Repeat Usage Existing Customers 31 48% 54 53% New Business 34 52% 48 47% Location of Business North County Businesses 30 46% 43 42% South County Businesses 35 54% 59 58% Industries Served Agriculture 1 2% 2 2% Construction 4 6% 5 5% Finance, Ins & Real Estate 3 5% 3 3% Health Services 1 2% 3 3% Manufacturing 27 42% 48 47% Not for Profit 2 3% 5 5% Service 18 28% 20 20% Trade (Retail/Wholesale) 7 11% 14 14% Transport & Public Utilities 2 3% 2 2% Services Provided General Info/Exploratory 34 27% 61 60% Recruitment 40 32% 60 59% Training Services 34 27% 41 40% Economic Dev Referrals 11 9% 22 22% Other 5 4% 7 7%

7 II. Other Business Services Activities Current Public Relations/Outreach Radio Kiss FM Business Services Brochure Post Journal & Dunkirk Observer Brand Builders Billboard and Benches Weekly Job Posting in PJ & Observer Business Services Team Training (19 Participants) Review of Protocol OSOS Training Customized Training Grant Introduction to chautauquaworks Interagency Agreement Job Postings Business Information Forums (13 Businesses & 12 Training Providers Represented) Business Services Packet Professional Networking Group (59 Participants to Date) III. Upcoming Activities Special Order Job Processing Training Business Customer Satisfaction Survey Direct Mail Campaign

8 Attachment #3 WHO BOCES - Youth Navigator Comprehensive Program - Intake, Case Management, Full Year, Placement The Resource Center Learning Disabilities Assoc Vocational and/or Literacy & Work Experience Jamestown Public Schools WHAT Roving Navigator Employment Services Youth Employment Program Transition Team - summer Work Exp. - Apprentice REQUESTED RECOMMEND AMOUNT FUNDING 72,339 56,070 67,520 72,339 30,000 40, ,145 45,000 NOTE OVERALL GOAL ACTIVITIES Subject to Rural Youth Point of benefit rate verification Contact & Case Mgmt JPS - ASKED TO PRIORITIZE PROGRAM Jobs for Disabled Older Youth Job Placement of out of school youth with disabilities Retention in high school until graduation case mgmt, intake, workshops, placement Assessment, employment plan, job coaching, job placement, case mgmt, retention services intake, job readiness training, case mgt, transportation, placement, job coaching, retention visits Home visit, more counselor time, tutoring, Job shadowing, college visits, Community service, family night YWCA - Jamestown Public Schools Team 73,350 45,000 Alternative School provides HS credit, child care, social work Academics, life skills, portfolio development, employment skills Dunkirk City Schools Literacy Gains and Successful Employment 108,251 51,000 Gains in reading/writing skills; work readiness & soft skills - year long work exp. supervised work exp; literacy program; job readiness workshops CHRIC Vocational and/or Literacy ONLY Jamestown Public Schools Chaut. Youth Build 104,754 Travel and Tourism 90,000 not funded See Jamestown Schools above 16 week program - no case mgmt JPS - ASKED TO PRIORITIZE PROGRAM GED - increase acad. Skills - construction skills Vocational skills in customer service and tourism morning GED classes, afternoon work in house that is being rehabbed. 90 min class 5 days per week Boys & Girls of Northern Chaut. Learning Center 67,638 25,000 Application/Resume/ Job Readiness - Increase percent by 10% tutoring, after school activities, Boys & Girls Career Launch, computer skills

9 BOCES Literacy Volunteers Vocational Training & Job Readiness Youth Tutoring Program 313,550 50,000 2,500 Slots for Training Slots for Tutoring Vocational Training and Job Readiness Tutoring Contextualize GED prep, Academic assessmic, portfolio dev., life skills, decision-making, job readiness, occupational training, financial literacy GED preparation and basic literacy JCC Success Inc 46,755 11,500 computer training/job readiness/career exploration job shadowing/ workshops/ technology tours/computer training Work Experience Jamestown Weed & Seed Summer Parks Crew 25,000 not funded summer program Learning and work experience and mentoring throughout school year work 3 days with fourth day on financial literacy, portfolio development, career assessment LSS GA Child & Family Service - Summer Work 11,136 not funded summer program Work experience for students landscaping services on site with supervision and feedback on work skills Falconer Central School Falconer Pride ,760 not funded summer program Beautification of School Grounds and support of at risk youth select students from free lunch - supervise work Other Family Services Partners for Children 48,382 not funded Successful graduation for Fredonia/Southwester at risk youth Mental Health counseling, job readiness and career exploration (once weekly) 1,261, ,339 = Programs funded last year