Hurricane Phoenix A Storm Recovery Tabletop Exercise Situation Manual Disaster Housing

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Bruce Poole
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1 Hurricane Phoenix A Storm Recovery Tabletop Exercise Situation Manual Disaster Housing 214 Minutes Situation Manual Tabletop Exercise 1 Disaster Resistant Communities Group

2 Hurricane Phoenix Exercise Play During the Hurricane Phoenix Tabletop Exercise it will be important to remember and comply with the following statements: DO NOT JUMP AHEAD IN THE EXERCISE SCENARIO. NEVER MAKE ASSUMPTIONS THAT CERTAIN ACTIONS WILL BE TAKEN. THOROUGHLY REVIEW ALL SCENARIOS AND INJECTS AS THEY ARE PRESENTED DURING THE EXERCISE. DO NOT ASSUME THAT A RESOURCE IS AVAILABLE. o IF YOU NEED TO USE A FACILITY YOU MUST CALL THE FACILITY OWNER TO MAKE SURE IT CAN BE USED. o IF YOU NEED SUPPLIES YOU MUST CALL THE VENDOR TO SEE IF THE RESOUCE IS AVAILABLE AND WHEN AND WHERE YOU CAN PICK IT UP. IF INSTRUCTED BY AN INJECT TO PLACE A PHONE CALL TO OUTSIDE AGENCIES, ORGANIZATIONS AND / OR VENDORS THE CALL MUST BE MADE. IDENTIFY ONE INDIVIDUAL TO BE RESPONSIBLE FOR ENTERING RESPONSES TO EXERCISE INJECTS INTO THE ONX SYSTEM. IT IS STRONGLY RECOMMENDED THAT PARTICIPANTS PRINT ALL CURRENT SITUATIONS, INJECTS AND OTHER DOCUMENTS PRESENTED DURING THE EXERCISE. 2 Minutes Situation Manual Tabletop Exercise 2 Disaster Resistant Communities Group

3 Hurricane Phoenix Scenario # 01 Critical Infrastructure Damage No Image CLICK ON VIDEO TO PLAY Video # 11 Phoenix # 11 All Counties 2 Minutes Situation Manual Tabletop Exercise 3 Disaster Resistant Communities Group

4 Hurricane Phoenix Scenario # 02 Image of Electric Utility Repair On the heels of the hurricane moving out of the region electric utility providers began the process of estimating the damage to their electric distribution system. Electrical utility crews are working non-stop to restore services. As the full extent of damage to the electric distribution system is realized electric utility providers begin to release information on the extent of damage to their system along with the estimated time it will take to totally restore electrical power to the county s residents. Number of county residents who are without electrical power Outage / Restoration Report DOWNLOAD, SAVE AND PRINT OUTAGE / RESTORATION REPORT Citrus County Outage / Restoration Report Hardee County Outage / Restoration Report Hernando County Outage / Restoration Report Hillsborough County Outage / Restoration Report Manatee County Outage / Restoration Report Pasco County Outage / Restoration Report Pinellas County Outage / Restoration Report Polk County Outage / Restoration Report Sumter County Outage / Restoration Report As a team take the time to review the Utility Outage / Restoration Report. 5 Minutes Situation Manual Tabletop Exercise 4 Disaster Resistant Communities Group

5 Hurricane Phoenix Scenario # 03 Image of EOC County Emergency Operation Centers (EOC) throughout the region remain at a LEVEL 1 ACTIVATION. However the overnight activities have begun to slow down as the transition from RESPONSE operations to RECOVERY operations begins. The county s Disaster Housing Team has been assembled at the county EOC and has been tasked with implementing the county s Disaster Housing Plan. EOC contact information for each of the region s Disaster Housing Teams is found below. DOWNLOAD, SAVE AND PRINT PHONE NUMBERS County EOC Disaster Housing Team Phone Numbers 4 Minutes Situation Manual Tabletop Exercise 5 Disaster Resistant Communities Group

6 Hurricane Phoenix Scenario # 04 Image of Conference Call The State Emergency Operations Center (SEOC) is requesting that all Disaster Housing Teams from the counties affected by the hurricane participate in a brief overview Disaster Housing Conference Call. Information regarding the conference call can be found below. DOWNLOAD, SAVE AND PRINT CONFERENCE CALL NUMBER AND AGENDA Conference Call Number Conference Call Agenda After the above number and agenda have been accessed phone into the Disaster Housing Conference Call then click on the forward arrow to move to the Conference Call Stop Point. 10 Minutes Situation Manual Tabletop Exercise 6 Disaster Resistant Communities Group

7 Hurricane Phoenix Stop Point # 05 N/A STOP POINT No Image Situation Manual Tabletop Exercise 7 Disaster Resistant Communities Group

8 Hurricane Phoenix Scenario # 06 Image of Damage The county s Damage Assessment Teams have completed their Detailed Damage Assessment activities and are now making copies of the Summary Report available to the Disaster Housing Team. Detailed Damage Assessment Summary Report DOWNLOAD, SAVE AND PRINT SUMMARY REPORT Citrus County Summary Report Hardee County Summary Report Hernando County Summary Report Hillsborough County Summary Report Manatee County Summary Report Pasco County Summary Report Pinellas County Summary Report Polk County Summary Report Sumter County Summary Report Take time to thoroughly review the Detailed Damage Assessment Summary Report. 5 Minutes Situation Manual Tabletop Exercise 8 Disaster Resistant Communities Group

9 Hurricane Phoenix Scenario # 07 Image of Damage Based on the initial damage assessment information collected by the county s various emergency responders and Damage Assessment Teams the county s Geographic Information System (GIS) department have prepared Preliminary Damage Assessment Maps. Damage Assessment Map DOWNLOAD AND SAVE MAP (This is a large file and will take a few moments to download) Citrus County Map Hardee County Map Hernando County Map Hillsborough County Map Manatee County Map Pasco County Map Pinellas County Map Polk County Map Sumter County Map As a team, take the time to thoroughly review the Damage Assessment Map. 5 Minutes Situation Manual Tabletop Exercise 9 Disaster Resistant Communities Group

10 Hurricane Phoenix Inject # 08 Image of Partners Does the county s Disaster Housing Plan identify the various partner organizations who will be working as part of a countywide Disaster Housing Team? If the above answer is yes. List the point of contact information (Individual / Primary & Secondary Phone Number / Principal Office Location) for each of the organizations identified in the plan. Yes No Using the above information call one of the partner organizations and ask the following questions. (This phone call must be made to an organization other than those participating as part of the exercise.) Did you know that your organization had a role in the county s Disaster Housing Plan? Yes No If the above answer is yes. Ask them to briefly describe what role has been assigned to them. (Capture their response in the area provided below.) If the above answer is no. Briefly describe why the organization that was called was unaware of the role that has been assigned to them. Are there any other organizations (governmental, community / faith based or private sector organization) that should be a part of the county s Disaster Housing Team? If the above answer is yes. List the Identify organizations. Yes No 15 Minutes Situation Manual Tabletop Exercise 10 Disaster Resistant Communities Group

11 Hurricane Phoenix Inject # 09 Identify the county s lead agency for Disaster Housing. Image of Command Does the county s Disaster Housing Plan have a defined management structure? Yes No If the above answer is yes. Briefly describe the management structure that will be utilized. If the above answer is no. Briefly describe how disaster housing will be managed within the county. Have all of the county s lead and support agencies involved in disaster housing received training on this management structure? If the above answer is yes. When was the last time the training was offered? Yes No If the above answer is no. Briefly explain the reason why training on how disaster housing will be managed in the county been conducted. 10 Minutes Situation Manual Tabletop Exercise 11 Disaster Resistant Communities Group

12 Hurricane Phoenix Scenario # 10 Image of Displaced Person In reviewing the information from the county s Detailed Damage Assessment report and comparing it to the number of residents in the county the extent of homes that have been destroyed along with the number of individuals left homeless becomes apparent. Number of county residents whose homes have been destroyed Projection Overview DOWNLOAD, SAVE AND PRINT PROJECTION Citrus County Projection Overview Hardee County Projection Overview Hernando County Projection Overview Hillsborough County Projection Overview Manatee County Projection Overview Pasco County Projection Overview Pinellas County Projection Overview Polk County Projection Overview Sumter County Projection Overview As a team take the time to review the Homeless Projection Overview information. 5 Minutes Situation Manual Tabletop Exercise 12 Disaster Resistant Communities Group

13 Hurricane Phoenix Inject # 11 Image of Public Information Throughout the event members of the county s Disaster Housing Team will need to be interfacing with Public Information to determine the best means by which information on the various phases of disaster housing activities can be shared with the media, public officials and the county s residents. 2 Minutes Situation Manual Tabletop Exercise 13 Disaster Resistant Communities Group

14 Hurricane Phoenix Inject # 12 Image of Incident Action Plan Identify, prioritize and briefly describe five activities that should be taken during the early phase of disaster housing. Activity # 1: Activity # 2: Activity # 3: Activity # 4: Activity # 5: 10 Minutes Situation Manual Tabletop Exercise 14 Disaster Resistant Communities Group

15 Hurricane Phoenix Inject # 13 Image of SEOC If assistance or advice regarding disaster housing activities is needed contact should be made with the Disaster Housing Team at the State Emergency Operations Center (SEOC). SEOC Disaster Housing Phone Numbers Direct Line Conference Call Line (In case the direct line is busy) 2 Minutes Situation Manual Tabletop Exercise 15 Disaster Resistant Communities Group

16 Hurricane Phoenix Inject # 14 Image of Needs Assessment As a Disaster Housing Team thoroughly describe the process of conducting a Housing Needs Assessment to determine actions that will need to be undertaken in the days, weeks and months to come. 10 Minutes Situation Manual Tabletop Exercise 16 Disaster Resistant Communities Group

17 Hurricane Phoenix Inject # 15 Image of Special Needs As the Disaster Housing Team moves through the various processes of meeting the needs of individuals and families needing housing, will the unique needs of the disabled be incorporated into the planning process? If the above answer is yes. Briefly describe the actions that will be incorporated into the disaster housing process. Yes No 5 Minutes Situation Manual Tabletop Exercise 17 Disaster Resistant Communities Group

18 Hurricane Phoenix Inject # 16 Image of Tampa Bay Region As a category 5 storm Hurricane Phoenix has caused catastrophic damage throughout the Tampa Bay Region. To ensure the housing needs of the region s residents are met it will be extremely important for county Disaster Housing Teams to coordinate activities and share resources to the greatest extent possible. Identify three region wide resources (Example: Tampa Bay Apartment Association) that could be shared with neighboring counties in an effort to coordinate region wide recovery actives. Resource # 1: Resource # 2: Resource # 3: Using the point of contact list of county Disaster Housing Teams call a neighboring county to discuss how various disaster housing activities could be coordinated. Identify the county that was contacted. List any additional coordination opportunities that were identified during the call. 10 Minutes Situation Manual Tabletop Exercise 18 Disaster Resistant Communities Group

19 Displaced Residents Hurricane Phoenix Scenario # 17 No Image CLICK ON VIDEO TO PLAY Video # 13 Phoenix # 13 All Housing Counties 2 Minutes Situation Manual Tabletop Exercise 19 Disaster Resistant Communities Group

20 Hurricane Phoenix Inject # 18 Image of Internet FEMA s internet based Housing Portal allows individuals and families to access information on available housing in the aftermath of a disaster. Information on this portal can be found at: Housing Portal asd.fema.gov/inter/hportal/home.htm Is information on the Housing Portal a component of the county s Disaster Housing Plan? Yes No If the above answer is no. Briefly describe why this housing resource is not a part of the plan. Should this resource be a component of the county s Disaster Housing Plan? Yes No Briefly explain how this resource will be incorporated into the plan. 4 Minutes Situation Manual Tabletop Exercise 20 Disaster Resistant Communities Group

21 Hurricane Phoenix Scenario # 19 It has been more than seven days since the storm moved through the region. Image of Shelter Residents Due to the large number of homes with major damage or that were destroyed tens of thousands of individuals and families remain in shelters located throughout the region. Number of county residents currently housed in short term shelters Shelter Population DOWNLOAD, SAVE AND PRINT PROJECTION Citrus County Shelter Population Hardee County Shelter Population Hernando County Shelter Population Hillsborough County Shelter Population Manatee County Shelter Population Pasco County Shelter Population Pinellas County Shelter Population Polk County Shelter Population Sumter County Shelter Population As a team take the time to review the current information on the Shelter Population. 5 Minutes Situation Manual Tabletop Exercise 21 Disaster Resistant Communities Group

22 Hurricane Phoenix Scenario # 20 Image of Shelter The American Red Cross is reporting that they are currently operating the following recovery shelters. There have been reports that other community and faith based organizations are operating shelters housing county residents. However there is no current information available on their locations. As these locations are identified information will be made available as appropriate. Location of American Red Cross shelters housing county residents Shelter Locations DOWNLOAD, SAVE AND PRINT PROJECTION Citrus County Shelter Locations Hardee County Shelter Locations Hernando County Shelter Locations Hillsborough County Shelter Locations Manatee County Shelter Locations Pasco County Shelter Locations Pinellas County Shelter Locations Polk County Shelter Locations Sumter County Shelter Locations As a team take the time to review information on the Shelter Locations. 5 Minutes Situation Manual Tabletop Exercise 22 Disaster Resistant Communities Group

23 Hurricane Phoenix Inject # 21 Image of Ordinance Does the county have emergency procedures in place for permitting tent cities to be established that would house individuals and families whose homes have been severely damaged or destroyed? If the above answer is yes. Briefly describe the procedures. Yes No Does the county have emergency procedures in place for permitting Temporary Housing Unit (Travel Trailers / Manufactured Homes) communities that would house individuals and families whose homes have been severely damaged or destroyed? If the above answer is yes. Briefly describe the procedures. Yes No If the answer to the previous two questions was no describe how appropriate measures allowing for placement of temporary housing within the county would be accomplished. 10 Minutes Situation Manual Tabletop Exercise 23 Disaster Resistant Communities Group

24 Hurricane Phoenix Inject # 22 Image of Tent City Would the county utilize the concept of tent cities to meet the immediate disaster housing needs of individuals and families? If the above answer is yes. Briefly describe how this process would be accomplished. Yes No If the above answer is no. Briefly describe why this option is not currently a part would not be an option. Has the county pre-identified locations in its Disaster Housing Plan suitable for establishing a tent city? If the above answer is yes. List the name of the location and provide point of contact information to include a contact person and primary / secondary phone numbers. Yes No Using the point of contact information identified above call the location to ask the following question. Did you know that your location had been pre-identified by the county as a potential site for a tent city to be established that would house individuals and families whose homes had been destroyed by the hurricane? 15 Minutes Yes No Situation Manual Tabletop Exercise 24 Disaster Resistant Communities Group

25 Hurricane Phoenix Inject # 23 Image of Volunteers & Donations Should the Disaster Housing Team interface with Volunteers & Donations Coordination Team on a recurring basis? If the above answer is yes. Briefly describe why. Yes No At this point assign a liaison to interface with Volunteers & Donations Coordination Team to determine if any available resources that can support disaster housing are being made available to county residents. 5 Minutes Situation Manual Tabletop Exercise 25 Disaster Resistant Communities Group

26 Hurricane Phoenix Scenario # 24 Army Corps of Engineers Operation Blue Roof No Image Understanding the Army Corps of Engineers Operation Blue Roof program. CLICK ON VIDEO TO PLAY Video # 16 Operation Blue Roof All Housing Counties 5 Minutes Situation Manual Tabletop Exercise 26 Disaster Resistant Communities Group

27 Hurricane Phoenix Inject # 25 Image of Temporary Repairs Is assisting homeowners in identifying resources to make repairs to their homes a part of the county s Disaster Housing Plan? If the above answer is yes. Briefly describe how this will be accomplished. Yes No If the above answer is no. Briefly explain why this is not a part of the plan and what actions can be taken to incorporate this concept into the plan. Identify point of contact information to include a contact person and primary / secondary phone numbers for three organizations with which the county will work with to assist homeowners in identifying available contractors, building materials, volunteer organizations etc. that will be able to assist homeowners in making temporary and permanent repairs to their residences. Organization # 1: Organization # 2: Organization # 3: Utilizing the phone contact one of the organization and ask the following questions. Situation Manual Tabletop Exercise 27 Disaster Resistant Communities Group

28 Does your organization have a written disaster plan that will assist it in being able to survive a hurricane and continue to provide services in the storm s aftermath? Describe the resources that your organization has that can assist residents in repairing their damaged homes. (Capture their response in the area provided below.) Yes No Is your county planning to utilize a networking resource that will assist with linking residents needing repairs with available contractors? If the above answer is yes. Briefly describe the resource. Yes No An example of such a network is Disaster Contractors Network. Information on this system can be found below. Link to: 15 Minutes Situation Manual Tabletop Exercise 28 Disaster Resistant Communities Group

29 Hurricane Phoenix Inject # 26 Image of Construction Workers As a skilled labor force begins to arrive in the county to assist with reconstruction and repair of residential housing it will be important that a plan is in place to ensure that they are properly housed without taking up valuable housing needed by county residents. Briefly describe the county s plan to accommodate the housing needs of a labor force from outside the region. 5 Minutes Situation Manual Tabletop Exercise 29 Disaster Resistant Communities Group

30 Hurricane Phoenix Scenario # 27 FEMA Temporary Housing Units (Travel Trailers / Manufactured Homes) No Image Understanding the process of FEMA s Temporary Housing Units process. CLICK ON VIDEO TO PLAY Video # 17 Temporary Housing Units All Housing Counties 5 Minutes Situation Manual Tabletop Exercise 30 Disaster Resistant Communities Group

31 Hurricane Phoenix Inject # 28 Image of FEMA Trailers Would the county utilize the concept of Temporary Housing Units (Travel Trailer / Manufactured Homes) to meet the longer term disaster housing needs of individuals and families? If the above answer is yes. Briefly describe how this process would be accomplished. Yes No If the above answer is no. Briefly describe why this would not be an option. Will the county allow a homeowner to place a Temporary Housing Unit on a residential lot next to the homeowners damaged home while repairs are being made? Have suitable locations for establishing Temporary Housing Unit communities been preidentified as part of the county s Disaster Housing Plan? If the above answer is yes. How many locations has the county pre-identified and what is the total number of Temporary Housing Units that can be placed at these locations? Yes Yes No No List the name of three locations and provide point of contact information to include a contact person and primary / secondary phone numbers. Location # 1: Location # 2: Situation Manual Tabletop Exercise 31 Disaster Resistant Communities Group

32 Location # 3: Using the point of contact information identified above call the one of the locations to ask the following question. Did you know that your location had been pre-identified by the county as a potential site for establishing a Temporary Housing Unit community which would house individuals and families whose homes had been destroyed by a hurricane? 15 Minutes Yes No Situation Manual Tabletop Exercise 32 Disaster Resistant Communities Group

33 Hurricane Phoenix Scenario # 29 Image of Conference Call The State Emergency Operations Center (SEOC) is requesting that all Disaster Housing Teams from the counties affected by the hurricane participate in a Disaster Housing Conference Call to review current and planned activities. Information regarding the conference call can be found below. DOWNLOAD, SAVE AND PRINT CONFERENCE CALL NUMBER AND AGENDA Conference Call Number Conference Call Agenda After the above number and agenda have been accessed phone into the Disaster Housing Conference Call then click on the forward arrow to move to the Conference Call Stop Point. 30 Minutes Situation Manual Tabletop Exercise 33 Disaster Resistant Communities Group

34 Hurricane Phoenix Stop Point # 30 N/A STOP POINT No Image Situation Manual Tabletop Exercise 34 Disaster Resistant Communities Group

Hurricane Phoenix A Storm Recovery Tabletop Exercise Situation Manual Public Information

Hurricane Phoenix A Storm Recovery Tabletop Exercise Situation Manual Public Information Minutes Situation Manual Tabletop Exercise 1 Disaster Resistant Communities Group www.drc-group.com Hurricane Phoenix