Hurricane Phoenix A Storm Recovery Tabletop Exercise Situation Manual Public Information

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Joella Marlene Miles
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1 Hurricane Phoenix A Storm Recovery Tabletop Exercise Situation Manual Public Information Minutes Situation Manual Tabletop Exercise 1 Disaster Resistant Communities Group

2 Hurricane Phoenix Exercise Play During the Hurricane Phoenix Tabletop Exercise it will be important to remember and comply with the following statements: DO NOT JUMP AHEAD IN THE EXERCISE SCENARIO. NEVER MAKE ASSUMPTIONS THAT CERTAIN ACTIONS WILL BE TAKEN. THOROUGHLY REVIEW ALL SCENARIOS AND INJECTS AS THEY ARE PRESENTED DURING THE EXERCISE. DO NOT ASSUME THAT A RESOURCE IS AVAILABLE. o IF YOU NEED TO USE A FACILITY YOU MUST CALL THE FACILITY OWNER TO MAKE SURE IT CAN BE USED. o IF YOU NEED SUPPLIES YOU MUST CALL THE VENDOR TO SEE IF THE RESOURCE IS AVAILABLE AND WHEN AND WHERE YOU CAN PICK IT UP. IF INSTRUCTED BY AN INJECT TO PLACE A PHONE CALL TO OUTSIDE AGENCIES, ORGANIZATIONS AND / OR VENDORS THE CALL MUST BE MADE. IDENTIFY ONE INDIVIDUAL TO BE RESPONSIBLE FOR ENTERING RESPONSES TO EXERCISE INJECTS INTO THE ONX SYSTEM. IT IS STRONGLY RECOMMENDED THAT PARTICIPANTS PRINT ALL CURRENT SITUATIONS, INJECTS AND OTHER DOCUMENTS PRESENTED DURING THE EXERCISE. 2 Minutes Situation Manual Tabletop Exercise 2 Disaster Resistant Communities Group

3 Hurricane Phoenix Scenario # 01 Critical Infrastructure Damage No Image CLICK ON VIDEO TO PLAY Video # 11 Phoenix # 11 All Counties 2 Minutes Situation Manual Tabletop Exercise 3 Disaster Resistant Communities Group

4 Hurricane Phoenix Scenario # 02 Image of Electric Utility Repair On the heels of the hurricane moving out of the region electric utility providers began the process of estimating the damage to their electric distribution system. Electrical utility crews are working non-stop to restore services. As the full extent of damage to the electric distribution system is realized electric utility providers begin to release information on the extent of damage to their system along with the estimated time it will take to totally restore electrical power to the county s residents. Number of county residents who are without electrical power Outage / Restoration Report DOWNLOAD, SAVE AND PRINT OUTAGE / RESTORATION REPORT Citrus County Outage / Restoration Report Hardee County Outage / Restoration Report Hernando County Outage / Restoration Report Hillsborough County Outage / Restoration Report Manatee County Outage / Restoration Report Pasco County Outage / Restoration Report Pinellas County Outage / Restoration Report Polk County Outage / Restoration Report Sumter County Outage / Restoration Report As a team take the time to review the Utility Outage / Restoration Report. 5 Minutes Situation Manual Tabletop Exercise 4 Disaster Resistant Communities Group

5 Hurricane Phoenix Scenario # 03 Image of EOC County Emergency Operation Centers (EOC) throughout the region remain at a LEVEL 1 ACTIVATION. However the overnight activities have begun to slow down as the transition from RESPONSE operations to RECOVERY operations begins. The county s Public Information Team continues to ensure messaging on hurricane response and recovery activities are shared throughout the region. There is now an emphasis to interface with the Volunteers & Donations Coordination Team and Disaster Housing Team to assist them with their activities. EOC contact information for each of the region s Public Information Teams is found below. DOWNLOAD, SAVE AND PRINT PHONE NUMBERS County EOC Public Information Team Phone Numbers 4 Minutes Situation Manual Tabletop Exercise 5 Disaster Resistant Communities Group

6 Hurricane Phoenix Scenario # 04 Image of Conference Call As the needs for Public Information shift from coordinating the flow of information on response activities to recovery activities the regions Public Information Officers have been asked to participate in a region wide conference call to discuss how the Joint Information System will be utilized. Information regarding the conference call can be found below. DOWNLOAD, SAVE AND PRINT CONFERENCE CALL NUMBER AND AGENDA Conference Call Number Conference Call Agenda After the above number and agenda have been accessed phone into the Public Information Conference Call then click on the forward arrow to move to the Conference Call Stop Point. 10 Minutes Situation Manual Tabletop Exercise 6 Disaster Resistant Communities Group

7 Hurricane Phoenix Stop Point # 05 N/A STOP POINT No Image Situation Manual Tabletop Exercise 7 Disaster Resistant Communities Group

8 Hurricane Phoenix Scenario # 06 Image of Damage The county s Damage Assessment Teams have completed their Detailed Damage Assessment activities and are now making copies of the Summary Report available to the Public Information Team. Detailed Damage Assessment Summary Report DOWNLOAD, SAVE AND PRINT SUMMARY REPORT Citrus County Summary Report Hardee County Summary Report Hernando County Summary Report Hillsborough County Summary Report Manatee County Summary Report Pasco County Summary Report Pinellas County Summary Report Polk County Summary Report Sumter County Summary Report Take time to thoroughly review the Detailed Damage Assessment Summary Report. 5 Minutes Situation Manual Tabletop Exercise 8 Disaster Resistant Communities Group

9 Hurricane Phoenix Scenario # 07 Image of Damage Based on the initial damage assessment information collected by the county s various emergency responders and Damage Assessment Teams the county s Geographic Information System (GIS) department have prepared Preliminary Damage Assessment Maps. Damage Assessment Map DOWNLOAD AND SAVE MAP (This is a large file and will take a few moments to download) Citrus County Map Hardee County Map Hernando County Map Hillsborough County Map Manatee County Map Pasco County Map Pinellas County Map Polk County Map Sumter County Map Thoroughly review the Damage Assessment Map. 5 Minutes Situation Manual Tabletop Exercise 9 Disaster Resistant Communities Group

10 Hurricane Phoenix Scenario # 08 Image of Damage Information regarding the estimated number of fatalities is now being released to the regions Public Information Officers. Estimated Causality Report DOWNLOAD, SAVE AND PRINT REPORT Citrus County Report Hardee County Report Hernando County Report Hillsborough County Report Manatee County Report Pasco County Report Pinellas County Report Polk County Report Sumter County Report Take the time to thoroughly review the estimated causality information. 5 Minutes Situation Manual Tabletop Exercise 10 Disaster Resistant Communities Group

11 Hurricane Phoenix Inject # 09 Image of Information Sharing During the regional Public Information Team conference call the concept of a regional Joint Information System was discussed. Explain what your organization (city / county / state) believes its role would be in such a system. Is the concept one that would work during a catastrophic hurricane? Yes No If the above answer is yes. Provide an in-depth explanation as to why you believe the system would work. If the above answer is no. Provide an in-depth explanation as to why you believe the system would work. Minutes Situation Manual Tabletop Exercise 11 Disaster Resistant Communities Group

12 Hurricane Phoenix Inject # 10 Identify the lead agency for a regional Joint Information System in the event of a hurricane. Image of Command Is there a written Joint Information System plan for the region? Yes No If the above answer is yes. Briefly describe the management structure that will be utilized when the plan is activated. If the above answer is no. Briefly describe how Joint Information System would be managed within the region when it is activated. Have all of the region s lead and support agencies that would be involved in a Joint Information System received training on how the system would work? If the above answer is yes. When was the last time the training was offered? Yes No If the above answer is no. Briefly describe why. 10 Minutes Situation Manual Tabletop Exercise 12 Disaster Resistant Communities Group

13 Hurricane Phoenix Inject # 11 Image of Home Repair Should Public Information Officers interface with the county s Disaster Housing Team and Volunteers & Donations Team on a recurring basis? If the above answer is yes. Briefly explain why. Yes No If the above answer is no. Briefly explain why. At this point if participating in the exercise from the county Emergency Operations Center liaison with the Disaster Housing Team and Volunteers & Donations Team to establish a working relationship. 10 Minutes Situation Manual Tabletop Exercise 13 Disaster Resistant Communities Group

14 Hurricane Phoenix Scenario # 12 Image of Displaced Person In reviewing the information from the county s Detailed Damage Assessment report and comparing it to the number of residents in the county the extent of homes that have been destroyed along with the number of individuals left homeless becomes apparent. Number of county residents whose homes have been destroyed Projection Overview DOWNLOAD, SAVE AND PRINT PROJECTION Citrus County Projection Overview Hardee County Projection Overview Hernando County Projection Overview Hillsborough County Projection Overview Manatee County Projection Overview Pasco County Projection Overview Pinellas County Projection Overview Polk County Projection Overview Sumter County Projection Overview Take the time to review the Homeless Projection Overview information.. 5 Minutes Situation Manual Tabletop Exercise 14 Disaster Resistant Communities Group

15 Hurricane Phoenix Inject # 13 Image of Twitter Is Social Networking used by your organization (city / county / state) on a daily basis? Yes No Will your organization (city / county / state) use Social Networking during the recovery phase of the hurricane? If the above answer is yes. List the systems that would be are utilized to support recovery activities and provide details on how they would be used. Yes No If the above answer is no. Explain why Social Networking system would not be utilized in the aftermath of a hurricane. 10 Minutes Situation Manual Tabletop Exercise 15 Disaster Resistant Communities Group

16 Hurricane Phoenix Inject # 14 Image of Incident Action Plan Identify, prioritize and briefly describe five activities that should be taken when interfacing with the Disaster Housing Team and the Volunteers & Donations to ensure appropriate messaging is shared with the media, government officials and the county s residents. Activity # 1: Activity # 2: Activity # 3: Activity # 4: Activity # 5: 15 Minutes Situation Manual Tabletop Exercise 16 Disaster Resistant Communities Group

17 Hurricane Phoenix Inject # 15 Image of Damage A producer with a regional television station has called stating they are going with information posted on a local resident s Facebook instructing anyone who can help hurricane survivors with their recovery efforts should call the county Emergency Operations Center. The reason for using information from the volunteer s Facebook is that the information appears to be REAL TIME and that information regarding volunteers and donations from the county appears to be infrequent and un-timely. Briefly describe the actions that should be taken. 5 Minutes Situation Manual Tabletop Exercise 17 Disaster Resistant Communities Group

18 Hurricane Phoenix Inject # 16 Image of EOC If you are participating in the exercise remotely please call the Public Information Team at your county Emergency Operations Center to ask if there are any addition Public Information actions that need to be taken. 5 Minutes Situation Manual Tabletop Exercise 18 Disaster Resistant Communities Group

Hurricane Phoenix A Storm Recovery Tabletop Exercise Situation Manual Disaster Housing

Hurricane Phoenix A Storm Recovery Tabletop Exercise Situation Manual Disaster Housing 214 Minutes Situation Manual Tabletop Exercise 1 Disaster Resistant Communities Group www.drc-group.com Hurricane