RCH ANNUAL REPORT, MAY 1, 2016-APRIL 30, 2017 ANNUAL Fiscal Year REPORT. Your Local Healthcare Resource.

Transcription

1 RCH ANNUAL REPORT, MAY 1, 2016-APRIL 30, 2017 ANNUAL Fiscal Year REPORT Your Local Healthcare Resource. 1

2 Welcome to the Rochelle Community Hospital Annual Report for our 2017 Fiscal Year (May 1, 2016 April 30, 2017). We are pleased you are taking the time to read about what has taken place at your community hospital over these 12 months and our achievements during this time. We had a very successful year financially as is shown within this report and feel very strongly we have continued to meet and many times exceed the community s expectations. During the year we welcomed new specialties to RCH, offering the services of Dermatology, Obstetrics and Gynecology; upgraded our radiology equipment by adding a faster and safer CT scanner; and achieved state and national recognition for patient satisfaction, advertising and marketing campaigns, and information technology systems. All of these projects and programs are developed with you our customer in mind. While we work hard to expand our service lines and focus on high quality care, we maintain our roots in Rochelle and the surrounding communities. Therefore, in the past year we actively supported the local League of United Latin American Citizens (LULAC), the City of Rochelle s Hay Day and Halloween activities, and provided scholarships to local high school students interested in pursuing a career in healthcare. We hope you enjoy understanding more about RCH as you make your way through this annual report. As always, please let us know if you have any questions or seek further information. Thank you for your continued support of Rochelle Community Hospital! 2 Mark J. Batty Chief Executive Officer

3 RCH ANNUAL REPORT, MAY 1, 2016-APRIL 30, 2017 Board of Trustees Bob Withrow, Chairman Marlin Cluts, Vice Chairman H.W. Wetzel, Jr., Secretary Robert Aubry, Treasurer Mark Batty, Chief Executive Officer Kaycee Chadwick Sam Graber Dana Payton Michael Monfils, M.D. Jason Popp, M.D., Chief of Medical Staff Dave Schertz, OSF HealthCare Jenifer Sparrow, Auxiliary Board President Administration Mark J. Batty, Chief Executive Officer Lori Gutierrez, Chief Financial Officer Julia Norem, Chief Nursing Officer Karen Tracy, Vice President of Administration Active Medical Staff Christine M. Gorman, M.D. Michael J. Monfils, M.D. Basith M. Osmani, M.D. Pitamber Persaud, M.D. Jason C. Popp, M.D. Surjit S. Thiara, M.D. Nancy S. Williams, M.D. Family Nurse Practitioners Marilyn Balch, A.P.N., C.N.P. Katherine Coulter, D.N.P., A.P.N., C.N.P. Stephanie Crawford, A.P.N., A.N.P. Lucinda Zoeller, A.P.N., C.N.P. 3

4 Committed to the Health of This Community RCH spent $34.1 million in fiscal year Here is a breakdown: 48% Salaries, wages and employee benefits: $16.6 million Utilities and maintenance: $1.9 million Depreciation: $2.3 million 6% 7% Provision for bad debt: $2.0 million Medical equipment, pharmaceuticals and supplies: $4.2 million 6% 12% Purchased services: $3.1 million Contracts for professional services: $3.0 million Other: $1.0 million 3% 9% 9% 4 INPATIENT STATISTICS Admissions 493 Patient Days 1,440 Average Length of Stay (days) 2.9 DEPARTMENT STATISTICS Emergency Room Visits 8,491 Radiology Procedures 15,407 Surgeries Performed 1,624 Rehabilitation/Physical Therapy 25,239 Cardiac Rehabilitation 1,219 Multi-Specialty Clinic Visits 6,132 Convenient Care Visits 3,791 Laboratory Tests 78,352 Respiratory Therapy Procedures 3,857 Outpatient Registrations 44,510 REVENUE BY PAYOR 17% Medicaid 3% Self-Pay 32% Insurance 48% Medicare LAST YEAR, RCH ABSORBED: $1.2 million in costs to care for patients who could not pay. $7.7 million in services not fully reimbursed by government programs.

5 RCH ANNUAL REPORT, MAY 1, 2016-APRIL 30, 2017 RCH AUXILIARY All proceeds from the Auxiliary Gift Shoppe and fundraisers throughout the year aid Rochelle Community Hospital in providing the highest level of service to the patients and staff. Fundraising Events Fall Bake Sale: $700 Holiday Bazaar: $1,600 Holiday Raffle: $744 Spring Garage Sale: $900 Total: $3,944 Donations Fundraisers and Gift Shoppe sales allowed the Auxiliary to contribute approximately $9,000 for equipment requests from three departments: Inpatient Services, Laboratory and the HealthWorks Fitness Center. Seven $1,000 scholarships were presented to students pursuing careers in the field of healthcare. The Illinois Health and Hospital Association (IHA) is actively supported by the RCH Auxiliary. Representatives of the Auxiliary attended IHA workshops and contributed to the CoV Scholarship Fund. Two events were held to thank the members including the Volunteer/Scholarship Brunch in the spring and a Holiday Tea in December. Members also recognized the hospital staff during February s Hospital Appreciation Day. Auxiliary Board Jenifer Sparrow, President Debby Katzman, Corresponding Secretary Marilyn Janssen, Secretary Sharon Clucas, Treasurer Renelle Carmichael, Talent Dollar Carol Elliott, Volunteers Norma Huntley, Publicity Diane Kenney, Hospital Tours Linda Kenney, Gift Shoppe Kathleen Lutz, Membership Esther Prabhakar, Advocacy TJ Yordy, Tree of Life Volunteers 200 Members; 52 Lifetime Members 5,000 hours were donated to staff the Auxiliary Gift Shoppe Laboratory Reception Desk In addition, members spent countless hours fundraising and making handcrafted items for the annual Holiday Bazaar and Gift Shoppe. Community Involvement Happy Hospital Tours were conducted by Auxiliary tour guides for 173 third grade students from seven area schools. Members also assisted with the RCH Health Fair in September

6 Accomplishments Rochelle Community Hospital appreciates the opportunity to serve the healthcare needs of you and your family. We are proud of our accomplishments this past fiscal year. May 2016 RCH is recognized in a tie for 4th place as the hospital in the U.S. with the cleanest patient rooms as reported by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). The Safe Sitter organization recognizes RCH for 20 years of teaching. RCH hosts LULAC Healthy Living for Latino Adult workshops. June 4 The 10th Annual RCH Foundation Hospital Hustle 5K Walk-Run raises nearly $6,800. July Mark J. Batty, Chief Executive Officer at RCH, achieves Fellow status with the American College of Healthcare Executives (ACHE). 6 RCH is named a 2016 Most Wired hospital by Hospital and Health Networks magazine. Community Health Needs Assessment survey results rate quality of services at RCH as Excellent. August 1 RCH Foundation Golf Outing raises $26,000 for new 3-D mammography equipment. 4 Dr. Sabet Siddiqui, an Oncologist with Oncology MDs in DeKalb, joins RCH Multi-Specialty Clinic. 8 The newly remodeled Convenient Care clinic opens. 27 RCH hosts a surgical conference on Best Practices for Sterilization. September 24 RCH offers free community health fair, Start Your Journey to Wellness. October 27 RCH is recognized with two Pinnacle Awards presented by the Illinois Society of Healthcare Marketing and Public Relations. 31 Community trick-or-treat is held at RCH. RCH participates in Rochelle s Hay Day festival with Carington the Hay Bear. 6

7 RCH ANNUAL REPORT, MAY 1, 2016-APRIL 30, 2017 November RCH receives 2016 Press Ganey Guardian of Excellence Award for Outstanding Performance in Surgical Patient Experience. 21 The Patient Financial Services department moves into its newly remodeled space. December RCH Inpatient Services staff ranked among the top six hospitals in Illinois for quality of Nurse to Patient communication as recognized by HCAHPS. January 25 Lori Schultz, FNP-BC, from MD SkinCenter in Rockford, joins the RCH Multi-Specialty Clinic to provide Dermatology Services. February 18 The RCH Foundation holds a Valentine s Day Breakfast to honor couples married 50 years or more at Salt 251. March 23 Christene Willis, Patient Access Coordinator, was presented with The Patriot Award on behalf of the Employer Support of the Guard and Reserve (ESGR) at the RCH Annual Employee Service Awards dinner. April Dr. Robb Rydzynski, an Obstetrician/ Gynecologist from KSB Hospital in Dixon, joins the RCH Multi-Specialty Clinic. 8 RCH provides a chartered bus trip for community members to attend the American Diabetes Association Expo at McCormick Place in Chicago. 10 The RCH Auxiliary presents seven scholarships to area students pursuing healthcare careers at their annual Volunteer Appreciation/Scholarship Brunch. RCH Radiology Department acquires the Aquilion PRIME 80/160 CT system for faster, safer patient exams. 28 Dr. Fares Alqara, an Obstetrician/ Gynecologist with OSF HealthCare Medical Group, joins the Multi-Specialty Clinic. 7

8 RCH Foundation RCH Foundation Mission Develop and grow financial resources to support Rochelle Community Hospital in providing excellence in healthcare for our community. Vision The Rochelle Community Hospital Foundation will be the charity of choice to financially support the Rochelle Community Hospital by developing and nurturing the growth of a community of donors and acting as good stewards of all contributions. Fundraising Events 10th Annual Hospital Hustle $6,700 16th Annual Golf Outing $26,000 RCH Employee Campaign $9,100 Year-End Appeal Letter $13,000 Tree of Life Donations Deanie Springmire Dr. Surjit & Sonia Thiara Memorials Friends & Family of Joe Wegener Donations Fundraisers and donations allowed the Foundation to support the following: Funds towards the purchase of the 3-D Mammography Unit for the Radiology department Purchase of RCH staff wish list items for the Medical/Surgical, Emergency and Pharmacy departments All About Me scholarships to three qualified cancer patients so they can better manage their road to recovery Over 35 All About Me cancer resource bags distributed in our service area Above & Beyond RCH Employee scholarships granted to four staff members experiencing a temporary financial hardship due to an emergency or unexpected event Foundation Board Surjit Thiara, M.D., President Carol Elliott, Vice President/ Auxiliary Representative Rick Reed, Treasurer Richard Ohlinger, Secretary Mark J. Batty, Chief Executive Officer Clyde Gelderloos Reed Harris Bob Johns Debbie Kersten Michele Petersen H.W. Wetzel, Jr., Hospital Board appointed Michelle LaPage, Foundation Manager 8 Your Local Healthcare Resource.