IHI Change Conference: Leading at the Edge Informational Call

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1 September 19, :00 PM 2:00 PM ET IHI Change Conference: Leading at the Edge Informational Call Fall 2017

2 WebEx Quick Reference 2 Please use chat to All Participants for discussion & questions Raise your hand For technology issues only, please chat to Host Select chat recipient Enter text

3 3 Please type your name and the organization you represent in the chat box Example: Doug Jones, Midwest Health System Please send your message to All Participants

4 Today s Hosts 4 Derek Feeley President and CEO, IHI Maureen Bisognano President Emerita and Senior Fellow, IHI David Williams, PhD Executive Director and Improvement Advisor, IHI

5 5 Agenda Welcome & Introductions High-level Agenda Leading at the Edge: 3 Parts Questions Next Steps

6 IHI Strategy What We Do Mission Improve health and health care worldwide Health Equity Safe & High Quality Care Joy in Work Vision Everyone has the best care and health possible Value Health of Populations Strategic Approach IHI applies practical improvement science and methods to improve and sustain performance in health and health systems across the world. We generate optimism, spark and harvest fresh ideas, and strengthen local capabilities. How We Work Convene Innovate Partner for Results Improvement Science

7 7 Foundation of Quality Improvement

8 Role of Leadership 8 Leaders

9 The Change Conference Arc 9 Examples of responsive redesign Science of improvement and leadership behaviors Part 1: Understanding the Environment Part 2: The Future of Health Part 3: Leading at the Edge What s happening now? How do you change?

10 The Change Conference Arc 10 Examples of responsive redesign Science of improvement and leadership behaviors Part 1: Understanding the Environment Part 2: The Future of Health Part 3: Leading at the Edge What s happening now? How do you change?

11 CEOs Past and Present 11

12 Chat 12 In a few words What does leading at the edge mean to you? Please chat in your response now to All Participants

13 The Change Conference Arc 13 Examples of responsive redesign Science of improvement and leadership behaviors Part 1: Understanding the Environment Part 2: The Future of Health Part 3: Leading at the Edge What s happening now? How do you change?

14 Part 1: Understanding the Environment 14 7 Challenges Facing Health Care Leaders Today 1. Political 2. Financial 3. Demographic 4. Epidemiological 5. Customer Expectations 6. Technological 7. Workforce

15 15

16 The Change Conference Arc 16 Examples of responsive redesign Science of improvement and leadership behaviors Part 1: Understanding the Environment Part 2: The Future of Health Part 3: Leading at the Edge What s happening now? How do you change?

17 17 Part 2: The Future of Health Moving from sick care to health for all Co-production with the people we serve Value and waste Technology innovations High-performance workforces

18 The Change Conference Arc 18 Examples of responsive redesign Science of improvement and leadership behaviors Part 1: Understanding the Environment Part 2: The Future of Health Part 3: Leading at the Edge What s happening now? How do you change?

19 19 Part 3: Leading at the Edge New Ways to Lead Codesign and coproduction Using data to predict, plan, prevent, and prepare Leading new teams and designing new roles Harvesting, innovation, decreasing variation, and exnovation Setting the pace and tempo for change Leading for yourself as well as your team

20 Part 3: Leading at the Edge 20 Leading Change; Removing Barriers

21 21 Comments? Questions?

22 22 Just the Facts Dates: October 30 31, 2017 Location: The Charles Hotel, Cambridge, MA Who Should Join: Board of Directors, C-Suite and Executive Teams, Mid-level Managers, and Emerging Leaders from health systems, primary care clinics, and community health organizations (including Federally Qualified Health Centers) Walk Away With: New connections, resource toolkit, work plan (and CEU credits) Conference Fee: $1,975 per person Group rate: $1,679 per person in a group of three or more attendees

23 Next Steps 23 Check out the Fall 2017 Change Conference website today Share today s slide deck and recording You ll receive an today Want to learn more? Caitlin Littlefield clittlefield@ihi.org to schedule a time convenient for you Hotel discount deadline: October 1,

24 Fall 2017 IHI Change Conference The Charles Hotel, Cambridge, Massachusetts October 30 31,

25 25 Comments? Questions?

26 Enroll or Learn More 26 To enroll or get more information, please visit the IHI website or contact Relationship Manager Caitlin Littlefield at and (617)

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