Profitability, Compliance and Effective Staff Management

Transcription

1 Agenda Profitability, Compliance and Effective Staff Management Gary Cockerill, Business Development Director, Person Centred Software Geoffrey Cox Managing Director, Southern Healthcare Join The Social Care Revolution with Mobile Care Management 1

2 Agenda Introduction to Person Centred Software System Overview System Demonstration and Benefits Questions Throughout

3 Introduction to Person Centred Software Mobile Care Monitoring now used increasingly across the sector Focused on improving the performance of the business, by providing effective visibility of care and meeting regulatory compliance Easy access to current cost of individual care, individual staff performance thus improving viability Focused on improving management oversight, assurance for Residents, relatives, Healthcare Professionals and reputation overall

4 The Reality of Social Care Often focussing on the bad news Short of funds, facing increasing demand, increasing complexity Media Local Authorities CQC Providers NHS Highly exacting regulation, diminishing sector resources Residents and Families Very high expectations, unsettled by some negative press, dealing with stressful circumstances Under extreme pressure, competing for diminishing resources, coping with inexorable demand

5 Profitability 1) Accurate records drive better fees 2) Instant visibility of high cost residents helps targeted reviews 3) Tracking staff performance drives efficiency

6 Reducing the burden of paperwork Carers Can save up to 1 hour Per Person Per Day Nurses Improves visibility of nurse oversight Managers Visibility Information Accountability

7 Mobile Care Monitoring for Carers Owners Managers, Supervisors and Head Nurse Carers Service Users and Family Efficient care entries that minimise mistakes, language & grammar challenges Provides clear, concise & critical information Frees time Prompts planned care delivery & cannot be ignored

8 Care Delivery The mobile Carer delivery system is quick and easy to use All care actions are quickly and immediately recorded Care staff love using mobile technology / hate paperwork

9 Monitor Effective Staff Management Senior Staff view everything on screen in real-time Create and review care plans and assessments Carers can easily view, implement and record activity Evidence of care at a click 24x7 anywhere

10 The Critical Care Planning Cycle Care Review cycles cannot be missed Carers noted concerns can transmit to handover Missed care flagged up across the board

11 6 of the Benefits 1 Visibility - Care team can see what's done, or needs to be done, 24/7, anywhere 2 Monitoring - the total of Individual care actions, carers performance and residents wellbeing 3 Profitability - High quality care records giving a true and accurate time recorded cost of each individual resident 4 Goodwill - Staff like the system, feel empowered, and supported 5 Efficiency - Reduces time working out what has or hasn t happened 6 Effectiveness - Management can quickly produce reports on all aspects of care

12 System Overview: Full System Relatives Gateway Manager s Monitor Assessments Carer s App to Evidence Care Care Plans Reviews

13 Electronic Care Records and Mobile Care Management Why go from handwriting to typing and printing when you can record, retain and see comprehensive info from simple clicks Paper Mobile Computer

14 The Solution Ensure the tools are very easy to use Tools that make it easy to analyse information Tools that make Life easier Save Time on Records Generates KPI & Audit Information Gathers lots of Information Drives Robust Care Join Join The The Social Care Revolution with Mobile Care Care Monitoring

15 Options Available Do nothing Missing or wrong information can affect CQC rating, safeguarding outcomes and possible claims Continue with current systems High volume of hard to reach data All records are more historic often hours / days old Variable quality of written information The old way Computerised care systems often require IT skills They invariably take staff away from the residents Require significant Investment Have ongoing training costs and deployment issues

16 Options Available Or Deploy