NURS 7016 Leadership of Complex Health Care Systems and Organizations

Transcription

1 Instructor NURS 706 Leadership of Complex Health Care Systems and Organizations See instructor information under Faculty Information in the table of contents. s answered within 8 hours. Catalog Course Description This course synthesizes leadership theory, behaviors, and organizational models within the context of the health care industry. Models of resource management, change process, gap analysis, strategic planning, and performance excellence are explored and applied. Based on these theories, models, and applications, the student will put the DNP role precepts into practice across complex health care organizations and systems. PRE-REQUISITES: NURS 7000, NURS 700, NURS 7005, NURS 7006, NURS 70 Course Resources REQUIRED TEXT: Mackoff, B. (0). Nurse Manager Engagement: Strategies for Excellence and Commitment. Sudbury, MA: Jones & Bartlett Learning LLC. ISBN: 3: Electronic Book Available REQUIRED TEXT: Grossman, S., Valiga, T. (03). The New Leadership Challenge Creating The Future of Nursing th ed. FA Davis: Philadelphia, PA ISBN: Electronic Book Available [Enter Course Prefix and Number here] Page of 6

2 Sare, M., & Ogilvie, L. (00). Strategic Planning for Nurses: Change Management in Health Care. Sudbury, MA: Jones & Bartlett Learning LLC. ISBN: Electronic Book Available Lencioni, P. (005).The Five Dysfunctions of a Team: A Field Guide for Leaders, Managers and Facilitators. Jossey-Bass Publishing. San Francisco, CA. ISBN: Electronic Book Available Isaccson, W. (0). The Innovators: How a Group of Hackers, Geniuses, and Geeks Created the Digital Revolution. San Francisco, CA: Houghton Mifflin Harcourt Publishing. ISBN: ISBN: e-book Audio CD Book Available [Enter Course Prefix and Number here] Page of 6

3 RECOMMENDED READING: Kaplan, R. & Porter, D. (996). The Balanced Scorecard: Translating strategy into action. Boston. Harvard Business School Press. Perrin, R. (0). Pocket Guide to APA Style, 5 th ed. Stamford, CT: Wadsworth Cengage Learning. ISBN: Stimpfel, A., Rosen, J., McHugh, M. (0). Understanding the role of professional practice environment on quality of care in Magnet and non- Magnet hospitals. Journal of Nursing Administration,(),0-6. Malcolm Baldrige 03 0 Health Care Criteria for Performance Excellence ANCC Journey to Magnet Excellence ANCC New Model for Magnet Program Recognition Additional Resources: ) Computer with basic audio/video output equipment ) Broadband (DSL, Cable, etc.) internet access 3) Operating System: a. Windows 7 or later b. MAC OS X Snow Leopard or later ) Microsoft a. Office 007 or later b. Microsoft Word c. Microsoft Excel d. Microsoft Powerpoint e. PowerPoint (for required course documents 5) Web Browser For security reasons you should always use the most current web browser version and keep it updated. As such, version numbers are not listed below. Microsoft Internet Explore Google Chrome Mozilla Firefox Apple Safari [Enter Course Prefix and Number here] Page 3 of 6

4 Program Outcomes Number Program Outcomes A. Translate research findings to improve health care outcomes B. Lead inter-professional teams to change health care delivery to meet current and future health care needs C. Influence systems and communities through Christian principles, service, scholarship and population-based care Course Outcomes Number Course Outcomes. Appraise emerging trends in health care, practice issues and ethical dilemmas that require re-tooling of care delivery methods and/or outcomes. Interpret benchmarking, financial and/or productivity data to drive performance, safety, and quality improvements 3. Summarize organizational and leadership behaviors that optimize outcomes and performance across an organization or system. Analyze financial data in decision-making and resource allocation while maintaining the balance of quality and fiscal acumen 5. Construct a gap analysis depicting health care quality, delivery and/or access from the organizational view point and that of the consumer 6. Assess risks, benefits and opportunities of a health care system, practice entity or unit to plan strategies for progression and sustainability Netiquette Netiquette, or network etiquette, refers to the guidelines for online communication. Students who continue inappropriate behavior will be handled through the existing processes used to address student conduct. Student guidelines for online participation: Use appropriate language. Use correct spelling and grammar. Be willing to express your opinion and respect the opinion of others. Respond to others in a courteous, professional manner. Reread and think before you push the submit button. Do not hesitate to ask for feedback and always ask for clarification when needed. [Enter Course Prefix and Number here] Page of 6

5 Be aware of the University s Academic Dishonesty Policy. To review some detailed guidelines on King s Classroom Civility Policy, see pages 6 and 7 at: Module Start and End Each module begins on Monday and ends on Sunday at :59 pm Eastern time. All assignments are due by the end day of each module. Course Topic Outline Course Schedule *(Copy/Paste this example table for each of the weeks your course will run. Feel free to add rows to each table for more assignments as necessary. The existing information included in the table below is for example only.) MODULE I One Chapter in The New Leadership Challenge by Grossman and Valiga And Chapter 8 from Strategic Planning for Nurses by Michele Sare and LeAnn Ogilvie Begin to read The Innovators by Walter Isaacson for book review response week Results of personality type tests and leadership characteristics skills assessments ion of small groups application to case studies Personality Type Test Leadership Characteristic Skills Assessments The definition leadership and characteristics of leaders Distinguishing leadership from management Type characteristics of personality preferences Leadership characteristics and skill in recognizing leadership traits and character ion of type preferences and application 3 Wed night and Sunday night week :59 pm end of week [Enter Course Prefix and Number here] Page 5 of 6

6 Prepare Begin work on the long term project: Model Strategic Planning Process by selecting team members and entity for strategic plan The Innovators by Walter Isaacson for response during week 8 (Due, see project requirements) (DB week ) 3 N/A, due 8 and week MODULE I Two Chapter in The New Leadership Challenge by Grossman and Valiga And Chapter from Strategic Planning for Nurses by Michele Sare and LeAnn Ogilvie Leadership theories, application and utility ion board response to individual identification and description of selected leadership theory, responding to questions posted in discussion forum Selected Theories of Leadership Leadership theory application Leadership theories and application Wed night and Sunday :59 night week Prepare Continue to work on long term project: Model Strategic Plan (Due, see project requirements) N/A, due MODULE I Three Chapter 3 in The New Leadership Challenge by Grossman and Valiga The definition leadership and characteristics of leaders Distinguishing leadership from management [Enter Course Prefix and Number here] Page 6 of 6

7 and Chapter 5 from Strategic Planning for Nurses by Michele Sare and LeAnn Ogilvie No ion Forum this week Leadership theory application paper Sunday, :59 pm Prepare Continue to work on long term project: Model Strategic Plan (Due, see project requirements) 3 N/A, due MODULE II Four Chapters,, 3 in Nurse Manager Engagement by Barbara Mackoff Chapter 6 from Strategic Planning for Nurses by Michele Sare and LeAnn Ogilvie ion Forum: Take the Folllowship Style Test on page 6 Chapter 3 in The New Leadership Challenge by Grossman and Valiga. After scoring the Followship Style Test, comment on your results, whether you agree with the scored outcome, and an experience that demonstrated some of the characteristics revealed by the test 7 Wednesday night and Sunday night week, :59 pm Sunday, :59 pm [Enter Course Prefix and Number here] Page 7 of 6

8 Prepare View resources on Strategic Planning MODULE II Five Chapter & 5 in Nurse Manager Engagement by Barbara Mackoff Chapter 7 from Strategic Planning for Nurses by Michele Sare and LeAnn Ogilvie Examine your organizational culture from your perspective. Respond to questions on DB regarding your current organizational culture 7 5 Wednesday night and Sunday night week 5 :59 pm Sunday, :59 pm Prepare View resources on Strategic Planning 5 MODULE II Six Chapter 7 in Nurse Manager Engagement by Barbara Mackoff And Chapter 0 from Strategic Planning for Nurses by Michele Sare and LeAnn Ogilvie 6 6 No ion Forum this week [Enter Course Prefix and Number here] Page 8 of 6

9 Submit gap analysis of a disparity in health care access, quality, efficiency, cost 7 End of week 6 Sunday, :59 pm Prepare View resources on Strategic Planning 6 MODULE III Seven The Five Dysfunctions of Team: A Field Guide by Patrick Lencioni Sections & Submit an example of a scorecard based on selected scenario The Strategic Planning Process Attributes of a team and team function Managing strategy by using scorecards 7 Wednesday and Sunday nights week 7, :59 pm Prepare View supplemental resources on scorecards 7 MODULE III Eight The Five Dysfunctions of Team: A Field Guide by Patrick Lencioni Sections 3 & Respond the questions on ion Board related to Walter Isaacson s bestselling book The Innovators The definition leadership and characteristics of leaders Distinguishing leadership from management 8 Wednesday and Sunday nights week 8, :59 pm Sunday, :59 pm [Enter Course Prefix and Number here] Page 9 of 6

10 Prepare View supplemental resources on scorecards 8 MODULE III Nine The Five Dysfunctions of Team: A Field Guide by Patrick Lencioni: Team Assessment pages No ion Forum this week Submit Evaluation of Leadership Team 6 9 Sunday night :59 pm Prepare Team Assessment 9 MODULE IV Ten Chapter in The New Leadership Challenge by Grossman and Valiga 0 Select one team evaluation from peers, and respond to questions posted in discussion forum, regarding their team evaluation 3 Wednesday and Sunday nights week 0, :59 pm Sunday, :59 pm [Enter Course Prefix and Number here] Page 0 of 6

11 Prepare View supplemental resources on Positive Deviance 0 MODULE IV Eleven Chapters 5 in The New Leadership Challenge by Grossman and Valiga Before Wednesday, :59 pm No DB this week Submit Long Term Project: Model Strategic Plan Sunday night :59 pm Prepare View supplemental resources on Positive Deviance MODULE IV Twelve Chapters 6 in The New Leadership Challenge by Grossman and Valiga Post team model strategic plan on BB ion Forum and respond to posted questions Each class member will review and comment of the strategic plan of the other team, responding to questions posted in Blackboard and providing support for responses. Wednesday and Sunday nights week, :59 pm Sunday, :59 pm [Enter Course Prefix and Number here] Page of 6

12 Prepare View supplemental resources on Positive Deviance MODULE V Thirteen Chapters 8 & 0 in The New Leadership Challenge by Grossman and Valiga.5 End week 3 No DB this week Submit presentation on a trend that is currently, or in the future, will require reengineering of some aspect of health care 5 3 Sunday night :59 pm Prepare Submit Presentation on pivotal trend in health care Sunday night :59 pm end of week 3 MODULE V Fourteen Chapter 9 in The New Leadership Challenge by Grossman and Valiga.5 All students will post their presentation on a pivotal trend in health care on Learner s Café. Identify the single health care trend you find most compelling and impacting health most significantly, and respond to questions on DB. The future of health care and nursing/health care leadership. Trends impacting and shaping the future of health care. Wed night and Sunday night week :59 pm [Enter Course Prefix and Number here] Page of 6

13 Response to discussion forum Screen Cast: Concluding Thoughts Prepare Complete course evaluation and peer evaluation for team members on for long term project YouTube: Wag Dodge s Escape Fire at Mann Gulch 99, narrated by Don Berwick Captain Michael Abraschoff and the Benfold 3 :59 pm Evaluation Methods Below is a listing of assignments that comprise the 00% possible for this course. Assignment Grade Presentation: Leadership Team Assessment 0% Presentation: A Defining Emerging Trend in Health Care 0% ion Forums 0% Leadership Theory Application Paper 0% Gap Analysis of Selected Disparity in Health Care 0% Access/Delivery /Quality Long Term Project: Strategic Planning Model 0% Total (hitting the tab button in the next cell will provide another row following this one) 00 % *All assignments are to be completed by the due date. submitted after the due date will be graded as stated in the specific grading rubric and/or grading guidelines for the assignment. submitted late and not rubric-guided may receive a minimum 0% reduction in the earned grade per day. Students are responsible to communicate with the instructor prior to any unavoidable and legitimate absence and discuss options for make-up work. Making up a missed assignment is at the discretion of the instructor and may be in an alternate format and at a time and date of the instructor s designation. Course Policies Attendance [Enter Course Prefix and Number here] Page 3 of 6

14 In an accelerated learning model, interaction is foundational to synergy. Therefore, for the model of experiential learning to work, attendance must be mandatory. We recognize there is always the unexpected in the midst of adult life. Absences must be cleared in advance with your professor, who may set up a special meeting time, apart from class time, to cover learning objectives for that class. More than one absence per course or excessive absences in the program may be grounds for course failure and/or administrative withdrawal from the program. Attendance records are essential to comply with regulations established by the Veterans Administration or recipients of VA benefits or federally insured student loans. If long term medical, family, or employment concerns develop, the student needs to contact their Student Support Specialist and Professor immediately. The Student Support Specialist will assist the student in addressing non-academic matters related to their program. The Professor will assist the student in addressing academic matters related to their program. (*Nonparticipation in a course for one week is considered equivalent to an absence.) Participation Participation in an online course is derived from the learner completing course assignments not limited to weekly discussions, weekly assignments, tests, individual and/or group projects, etc. (Non-participation in this course can and will affect the learner's final grade.) ion Boards Students are expected to actively participate in the discussion board each week, if applicable. Students are required to post an initial 50-word response to the discussion board prompt(s) no later than Wednesday at :59pm of the current week's discussion board. Then each student must respond to the initial postings of at least two classmates, asking reflective questions and critically commenting on their ideas to extend the conversation. King University Policy King University Faculty and Students are required to use their King University for all King University business correspondence. This requirement includes electronic correspondence with King University personnel and students in the course room. The use of personal or work accounts for University related business is not permitted. Grading Scale The school of nursing calculates grades as A, A-, B+, B, B-. C+, C, C-, D, or F. Doctoral nursing majors must earn a B or higher in all NURS courses to maintain an overall GPA of 3.0/.0 scale. In the DNP program a grade of B- or below is failing. The numerical values for the school of nursing grade scale are: [Enter Course Prefix and Number here] Page of 6

15 .0 = A = = C+ = = A- = = C = = B+ = = C- = = B = = D = = B- = = F = 6 or below Consistent with the King University SON policy, individual assignment grade calculations are carried out to the.00 place. Final course grade calculations are NOT rounded up. FINAL COMPREHENSIVE COMPETENCY ASSESSMENT: All students seeking a degree from King University are required to demonstrate competency in their major field. DNP students will demonstrate satisfactory completion of the competencies outlined in the AANC DNP Essentials in addition to the DNP student outcomes. These competencies will be demonstrated by successful completion of the translational research project. The project will be evaluated against a rubric and will be pass/fail. Students with more than one major must demonstrate competency in each of their major fields. Major Field GPS students will complete the assessment in the semester that they graduate. All students will have to pass according to the minimum requirement of their department. Any student who does not meet the required (Pass) of their comprehensive assessment of their major field will not graduate until the requirement has been met. King University Honor Code On my honor, I pledge to abide by the King University policies described in the Student Handbook. I understand that students of King University are to be honest in words and actions, in particular, not to lie, cheat, plagiarize, or steal. I pledge to conduct myself in a manner based on Christian values and to require the same of fellow students. I understand that a violation of this Honor Code may result in my appearance before the Honor Council. *Academic Dishonesty and Academic Sanctions are addressed in detail in the King University Student Handbook. These sections are applicable to all King University courses and students. Accommodation of Special Needs If you are a student with a disability and desire assistance or accommodation, please notify the instructor prior to the second class meeting. [Enter Course Prefix and Number here] Page 5 of 6

16 Changes The instructor will notify students in writing in a timely manner of any changes to this syllabus. [Enter Course Prefix and Number here] Page 6 of 6