WELLNESS AND RESILIENCY AT THE NATIONAL SECURITY AGENCY
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1 WELLNESS AND RESILIENCY AT THE NATIONAL SECURITY AGENCY Rebecca Pille, Director, Health Promotion & Wellness Occupational Health, Environmental and Safety Services for Committee on Workforce Resiliency Programs Institute of Medicine of the National Academies 9 November 2011
2 qabout the National Security Agency qoverview of wellness and resilience qhighlights of wellness programs at NSA qself qfamily qorganizations qassessment results on how NSA compares to other organizations
3 Member of the DoD and Intelligence Community Established in 1952; CSS added in 1972 Two-prong mission provide vital information and protect vital information Customer U.S. policy makers and military forces Diverse demographics four generations of military, civilian, and contractor personnel
4 What is Wellness? Multi-dimensional dynamic state physical, emotional, mental, spiritual, and social. Pre- Mature Death Wellness Model Disability Symptoms Signs Awareness Education Growth Treatment Model Health Promoting Model High- Level Wellness Neutral Point (No discernible illness or wellness) Travis, J. W., & Ryan, R. S. (2004). Wellness Workbook: How to Achieve Enduring Health and Vitality. Celestial Arts: Berkley, CA.
5 What is Resilience? qresilience is a person s capacity to respond to chaotic disruption and unforeseen change by bouncing back with speed and grace. qlike the principle for how you build and strengthen muscles in the body, resilience is an acquired ability to skillfully oscillate between cycles of stress and recovery. qone of the best measure of resilience is speed of recovery. Human Performance Institute (April 2010). Building Resiliency: The New Business Imperative. Johnson & Johnson: Orlando, FL.
6 Wellness and Resiliency qdeputy Secretary of Defense charge, 2010/11 qit s the right thing to do the physical and mental health of our employees is a vitally important issue. qthe mission needs every individual to be fully engaged. Resiliency is key. qwellness requires emphasis on caring for self, families, others, and the organization.
7 History of Wellness at NSA qemployees are the agency s most valuable asset qlong history of wellness qwellness focus is on whole-person approach qamong first federal Government agencies to implement various programs promoting wellness, many of which are decades old
8 Top 6 Health Risks q Weight Management q Cancer q Fitness q Nutrition q Heart Health q Stress Most recent information, aggregate data from Personal Wellness Profiles (June 2010)
9 Health Promotion & Wellness q Inside NSA Medical Center (nationally accredited) q Urgent Care, Travel Medicine, Pharmacy, Leave Bank, Workers Comp q Wide variety of programs and services q Personal Wellness Program (PWP) every three years q Full Engagement Program (FEP) for individuals and organizations q Flu Shot Program, Weight Watchers@Work, Tobacco Cessation, Meditation, Healthy Tip ofthe Week, Ask-a- Dietitian, and Ask-a-Nurse q Contract Dietitian q Partnership with Sodexho
10 Employee Assistance Service q Council on Accreditation First-ever federal employee assistance program to be accredited! q Individual and Group therapy q ADHD Support Group q Substance abuse certified program q Classes q Stress and Resilience q Suicide and Violence prevention and training q Supported by security and no required awareness permission
11 q q q Work/Life Services Programs q Financial Coaching q Eldercare support q Children & Youth Program (including on-site childcare center) q Workplace Care Program q Special Needs q Nursing Mothers Program Award winning! q Telework q WorkLife4You Support for Deployers q Military Family Support q Deployment family support q Family Action Board Events q Family Night at NSA q Take Your Child to Work Day q Monthly seminars or lunch and learn events Family Readiness = Mission Readiness
12 Safety & Environmental Health q Industry leader in proactive health and wellness q Indoor Air Quality q Green Building Initiatives q Industrial Hygiene Surveys q Emergency Planning and q Safety classes q Environmental Protection q Occupational clinical consultations for high-risk missions Preparedness
13 S.H.A.P.E. Fitness Centers q Six SHAPE Fitness Centers w/professional staff q Personal Training q Group fitness classes q OPS & FANX locations q Class offerings include: Body Combat, ZUMBA, Yoga, Pilates, Group Cycle, Extreme Pump and much more! q Specialty Classes q R.U.N. 5K/10K/Half-marathon training, KITA, Hip Hop Dancing, MMA, SHAPE Up Challenge, Ultimate Boot Camp q Open to members & non-members q Website, Fitness Flyer, and Ask-a-Trainer q Seminars and Events q The Monster Dash 5K Run/Walk q Collaboration with other Agency organizations
14 q Reasonable Accommodation q Services q Technology q Medical Accommodation q Proactive Accommodation q Education q Consultation q Supervisors q Employees q Internal/External Partners Disability Affairs
15 Religious Affairs Office q Pastoral Care and Counseling q Prayers, visitation, faith based counseling, and care for those seeking ministrations during times of grief, distress, illness, and loss. q Religious Education q All activities of faith sustainment, formation, study, or instruction that includes religious teachings and religious-based programs that address marriage enrichment, problem solving, communications skills, parenting skills, youth programs and other vital issues. q Moral/Ethical Leadership q Instruction and assistance with moral and ethical decision making. q Professional Support to Leaders q Advises leaders on matters of religion, morals/ethics, and morale as affected by religion; provides and facilitates religious support planning for leaders; recommends education and instruction to enhance mission readiness as affected by religion, morals and ethics.
16 How NSA Compares to Others q Private Sector Health Research Enhancement OrganizationAssessment, 2011, as compared to 563 mostly private sector organizations show our strengths are in Leadership Engagement, Program, and Engagement Methods q Federal Sector OPM s Well-check Needs Assessment, 2010, as compared to 185 federal locations show our strengths are in Linkages, Integration, Health Education, and Screenings
17 What s s Next q Internal Wellness Council of senior executives and complementary Wellness Working Group of health professionals q External Private Sector. Health Enhancement Research Organization (HERO) Think Tank for sharing best industry practices. qexternal Federal Sector. OPM s Well-check Assessment. q External Maryland State Government.
18 Questions/Comments?
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