Supervisor Orientation PRESENTED BY CONCERN SERVICES
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1 Supervisor Orientation PRESENTED BY CONCERN SERVICES
2 CONCERN is a part of the Corporate Health division of the TriHealth Healthcare System. We provide a range of services, including assessment, referral, short-term counseling, crisis intervention, work/life services, management consultation, individualized parent and lifestyle coaching, and absence management.
3 CONCERN Part of the Corporate Health Division of TriHealth OCCUPATIONAL MEDICINE CENTERS CONCERN SERVICES EXECUTIVE HEALTH PROGRAM PREVENTIVE HEALTH SERVICES SHARE NURSE PROGRAM FITNESS CENTERS TRIHEALTH PAVILION/ INTEGRATIVE HEALTH
4 CONCERN ASSISTS WITH: Family conflict, marital, parenting concerns Work-related problems Loss, grief issues Eldercare issues Emotional adjustments Retirement planning Illness, aging concerns Any work/life issue
5 COUNSELING SERVICES SELF-REFERRALS Self-referrals account for 95% of all referrals. The employee, spouse or dependent calls and schedules an appointment. Convenient times and locations are offered.
6 TO SCHEDULE A CONFIDENTIAL APPOINTMENT: Call or outside the Cincinnati area CONCERN has convenient office locations Day and evening appointments are available
7 CONCERN s ONLINE SERVICES CONCERN WorkLife Services My CONCERN Coach Parenting LifeStyle/Wellness My Personalized Health News Ask-A-Counselor Online registration for seminars
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9 CONCERN s ONLINE SERVICES CONCERN WorkLife Services My CONCERN Coach Parenting Wellness /Lifestyle My Personalized Health News Ask-A- Counselor Online Registration for seminars
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12 CONCERN WORKLIFE SERVICES WorkLife Services are Confidential Available around the clock, every day of the year Accessible on the web, through the CONCERN Worklife Services link Free to employees of CONCERN companies and their dependents Bilingual - many content areas are available in Spanish
13 CONCERN WORKLIFE CONTENT CATEGORIES INCLUDE: Child Care and Parenting Adoption Child Care Education Developmental Stages Aging Caregivers Seniors Adults with Disabilities Home Health Care Balancing Personal Growth Relationships Families Mental Health Addiction and Recovery Thriving Healthy Eating Medical Care Health for all Ages Working Effective Manager Training and Development Career Transitions Workplace Productivity, Safety, Stress and Diversity Living Financial Legal Safety Fraud and Theft Home Buying/Selling Leisure Time/Travel Pets
14 My CONCERN COACH PARENTING Parenting made simple Quick and convenient access, 24 hours a day 365 days a year A One-stop parenting resource Personal attention, with a tailored plan of action Just what you need, when you need it, with a human touch
15 My CONCERN COACH LifeStyle / Wellness In the comfort of your own home get in shape and live a healthier lifestyle Quick and convenient access-24 hours a day 365 days a year Access to your own lifestyle coach Get in Shape Have Success with weight loss Reduce Stress Stop Smoking Improve your sports performance
16 Ask-A-Counselor Ask-A-Counselor, a confidential service located on CONCERN s website, is designed to provide practical information and assistance for problems of daily living. Through encrypted communication, you can ask your question and you will receive a private response to your inquiry within two business days from one of CONCERN s licensed professionals Go to CONCERN s website; The Ask-A-Counselor feature is under the Employee / Family tab.
17 My Personalized Health News The health information that you want and need is yours FREE. You choose topics and services that matter to you. We send you articles, medically reviewed, published in the last 60 days, targeted to the specific health topics you request. It gives you quick and easy access to the most reputable healthcare web sites.
18 PHONE-BASED WORK/LIFE SERVICES
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