2014 Hope - exchange programme for health professionals

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1 2014 Hope - exchange programme Quality first! Challenges in the changing hospital and healthcare enviroment of Europe - Thomas Genser, Austria - Liza Heijboar, Holland - Vincent Ryan, Irland Edel Kirketerp, local coordinator Anne Marie Kaa, local coordinator

2 PROGRAMME For health professionals HOPE 2014 Date: Tuesday Train from Copenhagen to Kolding All Participants Chief nurses Edel Kirketerp/Anne Marie Kaae Arrival in Kolding Accommodation, practical info Dinner in town All Participants Chief nurses Edel Kirketerp/Anne Marie Kaae

3 Date: Wednesday Introduction to Sygehus Lillebælt (SLB) - acute hospital - cancer-center - spine-center Intro to the Quality organisation of SLB We want you kindly to inform us app. 10 min. each the Quality organisations in your hospitals Chief nurses Edel Kirketerp/Anne Marie Quality and safety manager Maria Staun Interview and photo to the Staff magazine Journalist Tine Glindvad Polat Lunch at the staff canteen and coordinators How quality is managed in daily clinical practice Frontline quality Chief nurseedel Kirketerp Quality manager Rikke Juul Poulsen

4 Date: Thursday Labour day Welcoming you to Sygehus Lillebælt (Kolding Hospital). Breakfast with the Hospital Board An overview of the structure of the Hospital. The vision, mission and values of the Hospital. The hospital board wants the introduction based on dialog with you All Participants Nurse director Helle Adolfsen Chief nurses Edel Kirketerp/Anne Marie Visit Acute Admittance New idea of Admittance Focus on the acute patient and quality first. Special nurse Helle Madsen Chief nurse Hanne Andersen Chief nurses Edel Kirketerp/Anne Marie Kaae Lunch at the staff canteen and coordinators How to manage a big change in a medical organisation. The goal was quality first with a clinical and a patient s point of view. Chief nurse Hanne Andersen Chief nurses Edel Kirketerp

5 Date: Friday Departure from Kolding Visit the Regional Center of Region South Denmark Introduction to the Region South Denmark Focus on the years topic Quality first in European healthcare. Various figures and statistics Lunch included All Participants Regional specialist in quality in the primary care sector Morten Gunnersen Chief nurses Edel Kirketerp/Anne Marie Kaae How to view quality first in the Diagnostic Shoulder Package Shoulder sektion surgical department Vejle Sygehus All Participants Senior doctor Lilli Sørensen and special nurse Tine Egdal Chief nurses Edel Kirketerp

6 Date: Saturday No program planned - enjoy the city on your own Date: Sunday Visit to The Castle og Koldinghus ( the last royal castle in Jutland) Chief nurse Anne Marie Kaae Lunch (Trapholt) Chief nurse Anne Marie Kaae Visit to Trapholt (modern art paintings, crafts and furniture design) Chief nurse Anne Marie Kaae Visit to Danish Museum of Nursing History Chief nurse Anne Marie Kaae

7 Date: Monday 8.15 Departure from Kolding Visit Center of Quality Middelfart CFK How to manage with quality concerning strategies, collecting data, analyzes, follow up and research Chief of CFK doctor Arne Poulstrup Chief nurses Edel Kirketerp / Anne Marie Kaae Database Unit for surgical department. How to manage the data of quality Quality coordinator Anne Skov Villadsen Chief nurses Edel Kirketerp Kolding hospital

8 Date: Tuesday The Danish Quality Model DDKM How to implement the model at Sygehus Lillebælt. Accreditation Leader of accreditation of SLB Lars Oberländer Chief nurses Edel Kirketerp / Anne Marie Kaae Kolding Sygehus How to manage quality in a non clinical department The laboratory Center Kolding Sygehus Senior doctor Claus Lohman Brasen and chemist Bjarne Falk Ranggård Chief nurses Edel Kirketerp / Anne Marie Kaae Lunch at the staff canteen Chief nurses Edel Kirketerp / Anne Marie Kaae How to communicate with the patients. Info of a ambitious project in Sygehus Lillebælt Kolding Sygehus Research leader Ph.d., cand scient san Jette Ammentorp Chief nurses Edel Kirketerp

9 Date: Wednesday Individual program Concerning Lizas framework Childrens departmenet Maternity Ward Visit obstetric unit Introduction to the program Give safe birth Liza Chief nurse Edel Kirketerp Paediatric staff Midwife / doctor Individual program Concerning Vincent s special interests Primary care Center Rehabilitation Kolding Community Vincent Chief nurse Anne Marie Kaae Individual program Concerning Thomas special interests Surgery ward adults and children Thomas Chief nurse Anne Marie Kaae

10 Date: Thursday Participate at the Annual nurse seminar with app. 300 nurses from Sygehus Lillebælt Chief nurses Edel Kirketerp/Anne Marie Kaae All the speeches are in Danish but we will try to translate Departure for Strib Chief nurses Edel Kirketerp Shared-care philosophy from a GP s point of view.. Visit to a Primary health care Center in Strib Chief nurses Edel Kirketerp General practioner Ole Nørskov Evaluation of the program Dinner at Edel s home Strib Quality and safety manager Maria Staun Chief nurses Edel Kirketerp/Anne Marie Kaae Transportation arranged back to Kolding

Date: 2014 5 9 Friday Chief nurse Anne Marie Kaae Departure for Århus Gathering with all other HOPE participants in DK.

11 Date: Friday Chief nurse Anne Marie Kaae Departure for Århus Gathering with all other HOPE participants in DK. Program related to the topic Arranged by the national coordinator Allan Tambo Christensen Information will come later Preparing the final evaluation- speech for the Agora in Amsterdam

Hospital Name. Medical Record Number: Hours/Days of Operation: Clinic: Physician: Contact Person / Title: Phone: Fax: Hours/Days of Operation:

Hospital Name. Medical Record Number: Hours/Days of Operation: Clinic: Physician: Contact Person / Title: Phone: Fax: Hours/Days of Operation: Hospital Name City, State, Zip Code: Phone Numbers: Main Number: Emergency Room: Medical Record Number: Clinic: Hours/Days of Operation: Physician: Contact Person / Title: Phone: Fax: Email: Clinic: Hours/Days