Charmaine Robotham Supervisor, Associate Service Providers EXTENDING OUR REACH THROUGH PARTNERSHIPS

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1 2015 ANNUAL REPORT Lou Terpstra, Health and Safety Consultant Pat Bowyer, Program Development Coordinator Charmaine Robotham Supervisor, Associate Service Providers EXTENDING OUR REACH THROUGH PARTNERSHIPS Proudly serving construction, electrical, utilities, transportation, aggregates, natural gas, and ready-mix concrete

2 IHSA Vision Workplaces without injuries, illnesses, or fatalities. IHSA Mission Dave Dametto, Health and Safety Consultant To develop sector-specific partnerships and support their implementation of prevention solutions that provide continuous improvement in health and safety performance. Who we are IHSA is part of Ontario s health and safety system, which includes the Ministry of Labour, the Workplace Safety and Insurance Board, and six health and safety associations. As a member of IHSA, you get access to our health and safety training, products, and services at no charge or at a reduced price. What we do Through skills-based training, auditing, and evaluation, IHSA provides safety solutions to those who perform high-risk activities such as working at heights, working with energized high-voltage power systems, driving motor vehicles, transporting dangerous goods, working on suspended access equipment, and utility line clearing. 2

3 Table of Contents Introduction About Us... 4 Membership by Rate Group... 5 Message from the Board of Directors... 6 Message from the CEO... 8 Strategic Plan Collaborative Relationships Working Together to Prevent Falls from Heights...12 Establishing Working at Heights Training Partnerships...14 Supporting the Training Community...16 Celebrating Long-Term Collaborative Relationships...18 Improving Workplace Health and Safety Working Together for Our Members...22 ESDC Open House...22 COR TM Open House and OGCA Leadership Conference...23 Canadian National Exhibition...24 Complementing Ontario s Education System...24 Gezhtoojig Employment and Training...25 Business Development and Sustainability Training...26 Measurement and Evaluation Framework Consulting...29 Target Those of Greatest Need Vulnerable Workers Small Businesses...32 High-Hazard Activities...32 Transportation Deep Dive...33 Enhanced Service Delivery System Collaboration...34 Product Development...35 Online Services...35 Training Partners...36 Culture of Health and Safety Certificate of Recognition COR TM Safety Groups...38 Fleet Safety Council...39 Transportation Advisory Council...39 Labour-Management Network Annual General Meeting...46 Communicating with Our Members...48 Member Illness and Injury Performance Occupational Disease Injury Performance...54 Auditor s Report IHSA Annual Report 3

4 INTRODUCTION About us IHSA is a leader in health and safety education. As part of Ontario s health and safety system, we serve over 128,000 active member firms and 712,000 workers in Ontario. * The Ministry of Labour (MOL) has designated us as a safe workplace association under section 22.5 of the Occupational Health and Safety Act. So, you can be sure that the training you get from IHSA meets the regulatory requirements and compliance standards established by the Ministry of Labour. Workers Health and Safety Centre (WHSC) whsc.on.ca Public Services Health and Safety Association (PSHSA) pshsa.ca Workplace Safety and Prevention Services (WSPS) wsps.ca External Training Partners IHSA serves the construction, electrical, utilities, aggregates, natural gas, ready-mix concrete and transportation sectors Infrastructure Health and Safety Association (IHSA) Occupational Health Clinics for Ontario Workers (OHCOW) ohcow.on.ca Ontario Health and Safety System Partners *Source: WSIB/EIW 2015 Snapshot Current to March 2016 Workplace Safety and Insurance Board (WSIB) wsib.on.ca Ministry of Labour (MOL) labour.gov.on.ca Workplace Safety North (WSN) workplace safetynorth.ca 4

5 Membership by Rate Group Companies and their employees automatically become members of IHSA by registering their business with the Workplace Safety and Insurance Board (WSIB) and paying premiums in one of the rate groups listed in the table below. Members get access to leading health and safety training, products, and services at no cost or at a reduced price. Rate Group Sector FTEs % 551 Air Transport Industries 14, Air Transpo rt Services 12, Warehousing 26, General Trucking 91, Courier Services 20, Misc. Transport Industries 11, School Buses 15, Lumber and Builders Supply 46, Waste Materials Recycling 9, Aggregag tes 6, Ready-Mix Concrete 5, Electrical and Incidentals 51, Mechanical and Sheet Metal 63, Roadbuilding and Excavating 44, Inside Finishing 38, ICI Construction 44, Roofing 13, Heavy Civil Construction 14, Millwrighting and Welding 16, Masonry 8, Formwork and Demolition 6, Siding and Outside Finishing 21, Non-Exempt Partners 10, Homebuilding 58, Pow ower and Tel elec ecom ommu muni nica cati tion Lin ines 12, Electric Power Generation 21, Oil, Power, and Water Distribibution 19, N atur al Gas Distrib utio ion 5, Source: WSIB/EIW 2015 Snapshot Current to March 2016 Note: Membership is based on the number of FTEs or full-time equivalent workers. It is an estimate based on the average hourly wage for the rate group and the insurable earnings for the calendar year, assuming a person works an average of 2,000 hours per year. tive Member Firms 128,985 Active Member Firms Transportation 249,058 FTEs Electrical and Utilities 58,755 FTEs 35 9 % Construction and Aggregates 404,439 FTEs 56 % 2015 IHSA Annual Report 5 % 712,248 Full-Time Equivalent (FTE) Workers 128,985 Active Member Firms

6 Message from the Board of Directors The Infrastructure Health and Safety Association had quite an eventful year in From stakeholder collaboration and community outreach to program development and evaluation, IHSA continued to have a significant impact on health and safety in Ontario. Becoming one of the first Working at Heights training providers to be approved by the Ministry of Labour under the new legislation was a great accomplishment for the organization. Between IHSA s own trainers and its network of training partners, 39,300 people were trained with IHSA s Working at Heights program during its first year. Continuing to build a network of thirdparty training partners will be a key factor in ensuring that all those who require this training will get it. Working with trade unions and their training centres is another important avenue to ensure everyone has access to Working at Heights and many other essential programs. We hope to see the positive impact this training will have on the industry in a few years. IHSA recognized early on that a high level of quality assurance is necessary to provide consistent program delivery across the province. In 2015, IHSA added an auditing component to its measurement and evaluation process, beginning with Working at Heights. Staff also continued to collect and analyze pre-test and post-test data for some of IHSA s key programs, which will form the basis of future revisions. Following the current strategic plan, the organization dedicated a significant amount of time and money to reaching vulnerable workers and small businesses in By offering Working at Heights in several different languages, IHSA successfully demonstrated how to remove the language barrier and reach those who really need it. Radio campaigns, local outreach events, and the Focus on the Road CNE public awareness campaign are all examples of IHSA s efforts to reach workers, small business owners, and independent contractors. There s obviously more work to be done in this area, but IHSA certainly made progress in The Certificate of Recognition (COR ) program had another successful year. The momentum continues to build with more buyers of construction requiring COR certification and more companies achieving COR certification, which will help to create safer workplaces. IHSA responded to this growth in the program by piloting a new series of workshops for those working towards certification. These workshops cover six key modules to help companies succeed in their audits. Mike Archambault Aecon Group Inc. Tim Holdaway Midland Transport Limited 6

7 In the coming year, IHSA will take a good look at the transportation sector and how it is served. While this examination began in 2015, much of the work is still to come. Motor-vehicle incidents (MVIs) kill and injure more workers in our industries than any other hazard, so it will certainly remain a priority. Vulnerable workers and small businesses will continue to be the targets of outreach efforts. With so many of IHSA s firms having less than 20 employees, it s crucial that we find ways to engage with them. As we put an emphasis on reducing and eliminating hazards such as MVIs and falls, we can t forget about occupational health and changing technologies. Both can have serious implications for how we work. As a health and safety leader, IHSA must keep members informed on these issues. Together, we will continue to find new and innovative ways to ensure that Ontario remains one of the safest places to work. Board of Directors Back row: David Johnston, Joe Pessoa, Darrin Husack, Mike Archambault, Joe Redshaw, Michael Frolick, and Claudio Mazzotta. Front row: Amanda Hall, Don Schultz, Dave Whyte, Bob Kerr, Tom Lachance and Mike Dauncey. Absent: Jack Dowding, Len Poirier, Brian MacDonald, Tim Holdaway (retired) Executive Committee Mike Archambault...Aecon Group Inc. Michael Frolick *...Transpro Freight Systems Ltd Joe Pessoa... CUPE Local One Joe Redshaw...International Union of Operating Engineers, Local 793 Tim Holdaway... Midland Transport Limited Electrical Jack Dowding... IBEW Construction Council of Ontario David Johnston...Toronto Hydro Joe Pessoa... CUPE Local One Dave Whyte...Hydro One General ICI Mike Archambault...Aecon Group Inc. Bob Kerr... Brick and Allied Craft Union of Canada Heavy Civil & Aggregates Darrin Husack... ConDrain Group Joe Redshaw...International Union of Operating Engineers, Local 793 Mechanical Tom Lachance...TESC Contracting Company Ltd. Don Schultz... Millwrights Regional Council of Ontario Residential Michael Dauncey...Mattamy Homes Claudio Mazzotta...Drywall Acoustic Lathing & Insulation, Local 675 Transportation Michael Frolick... Transpro Freight Systems Ltd. Amanda Hall...Midland Transport Limited Brian MacDonald... Teamsters (Canada Local 91) Len Poirier...UNIFOR Canada *Appointed to the Executive in 2016 Retired from the Board in 2015 Joined the Board in IHSA Annual Report 7

8 Message from the CEO An effective partnership between a health and safety organization such as IHSA and its membership requires both willingness and commitment. Willingness to make appropriate changes to benefit the most people Commitment to ensure those most vulnerable to workplace hazards are protected This Annual Report is intended to show that IHSA is willing to meet the needs of our membership in a variety of ways and is committed to finding new and unique methods to better serve Ontario workers in the construction, transportation, electrical utilities, and aggregate industries. The successful implementation of any partnership from design and planning to daily operation relies on all those involved to make it work. All parties should be consulted and given ample opportunities to provide input and feedback about program components or other key questions. This was especially evident in 2015 with the move to implement a training standard for working at heights (WAH) and develop a draft standard for construction health and safety awareness training (CHSAT). IHSA s Working at Heights program, delivered by IHSA and its training partners, was used to train almost 40,000 workers, supervisors, and owners of companies in the first year. In addition, we facilitated consultations on the new WAH training standard as well as the CHSAT draft standard and provided a conduit for industry to gain insight into these training requirements. We hope our efforts set a precedent for future endeavours of this magnitude. After a year of diligent work, IHSA proudly received COR certification in June Achieving COR not only demonstrates our commitment to provide a safe and healthy This is where IHSA relies on our extensive network of partners to provide insight into how we can support our membership, while living up to the standards set out by the Board of Directors in our Strategic Plan. IHSA becomes a more effective and efficient organization with each passing year thanks to the partnerships within our membership and beyond, including union training centres, private-sector businesses, health and safety system partners, education system partners, and government agencies. Michelle Roberts (left) and Andrea Robertson (right) accept IHSA s COR TM certificate at the 2015 AGM 8

9 workplace for our staff, but also our willingness to lead by example. Going through the process ourselves gave us unique insight into some of the issues that many other firms have been facing in achieving their certification. As you read this report, you ll see how IHSA is extending its reach through its strong partner links across the province and you ll get a sense of how these relationships will translate into improved health and safety results for our member industries. Of course, none of our achievements would have been possible without the tremendous work done by our staff in In a year that was both challenging and rewarding, their support and efforts were very much appreciated. Change continues to be a challenge that we have to face whether that s through adjustments to our staff compliment, evolving technologies, or new relationships with our stakeholders. But even through change, our end goal and mission stay the same to help each and every Ontario worker get home safely to their families at the end of every work day. And in 2015, we reached more workers and employers directly through our collective efforts than we ever have. That s something we can all be very proud of as we look back on the year. Enzo Garritano, Acting President and CEO All IHSA Staff attending Staff Week 2015 IHSA Annual Report 9

10 Strategic plan IHSA s mission is to develop sectorspecific partnerships and support the implementation of prevention solutions that provide continuous improvement in health and safety performance. Having a comprehensive, well-designed strategic plan helps us achieve that mission. In 2015, we developed a new strategic plan for 2015 to Strategic Plan Vision Workplaces without injuries, illnesses, or fatalities. Mission To develop sector-specific partnerships and support the implementation of prevention solutions that provide continuous improvement in health and safety performance. Strategic Direction Develop, deliver, measure and evaluate safety education. Guiding Principle Creating and delivering unique sector-specific value for our stakeholders. Business Development and Sustainability Themes Target those of greatest need Framework for Enhanced Service Delivery Standards Canadian Society for Training Development (CSTD ) The Most Vulnerable Workers Safety Culture Collaborative Relationships Employment and Social Development Canada (ESDC) Competencies Employer Culture Ministry of Transportation (MTO) Standard Process for Program Development Employment Relationships Ontario Education System Embed IHSA in curricula Products/Services (languages) Influential Employers Service Delivery Standards Targeted consults (i.e roofing sector, general labour, etc) System Partners Measurement and Evaluation First Nations Small Business 3 rd Party Service Providers Quality Assurance New Business Internal IHSA; Program/Product and Delivery High-Risk Work IHSA-Approved Training Providers; Program and Integrated Service Delivery Focus on Activities with a High Frequency of Injury Market Development Delivery High Hazard Work Safety Partnerships Continuous Improvement High Risk-Injury data High-Risk Subject Matter Experts Staff Development High Risk-Potential injury Program/Product/Service Development Hazardous Tasks Culture of Health and Safety Program/Product/Service Delivery Transportation Services-Deep Dive Certificate of Recognition (COR )/Safety Groups Organizational Excellence IHSA Industry Networks Marketing Outreach Measures The most vulnerable workers engaged through training, products, and services Stakeholder performance improved Workplace application Small and new businesses engaged through training, products, and services Quality of workplace audits measured Stakeholder satisfaction measured Those who perform high hazard work engaged through Staff training completed and implemented training, products, and services Quality of safety education, programs, Collaborative partnerships developed services, and products measured IHSA Strategic Plan IHSA Strategic Plan IHSA Strategic Plan IHSA Strategic Plan rategi c Plan The strategic direction of our new plan is to develop, deliver, measure, and evaluate safety education. IHSA will accomplish this by focusing on three main themes: 1. Business development and sustainability 2. Target those of greatest need 3. Enhanced service delivery These themes align with the provincial prevention strategy outlined by the Ontario Ministry of Labour in Healthy and Safe Ontario Workplaces. Our plan and the framework outlining this plan is available to download from the About Us section of our website. Focusing on these three themes will help us target our prevention efforts to where they are needed most vulnerable workers, small businesses, and environments involving high-hazard activities. We will assess our effectiveness in reaching and serving those groups and will continue to look for new and innovative ways to engage them. At the same time, we will continue to serve our stakeholders, enhance our service delivery and business sustainability, and meet or exceed our performance measures. We will find new ways to encourage participants to apply the behaviours, knowledge, and skills they learn in our training once they return to the workplace. That is how IHSA can help build a safety culture, which will lead to a decrease in injuries, illnesses, and fatalities. 10

11 High-Hazard Work Vulnerable Workers Small Business Culture of Health and Safety Integrated Service Delivery Target Those of Greatest Need Enhanced Service Delivery Guiding Principle Create unique, sector-specific value for our stakeholders. Vision Workplaces without injuries, illnesses, or fatalities. Mission Develop sector-specific partnerships and support the implementation of prevention solutions that provide continuous improvement in health and safety performance. Strategic Direction Develop, deliver, measure, and evaluate safety education. Revenue Generation Business Development and Sustainability Standards Quality Assurance Measurement and Evaluation Continuous Improvement Collaborative Relationships 2015 IHSA Annual Report 11

12 COLLABORATIVE RELATIONSHIPS Working together to prevent falls from heights In 2015, IHSA continued to show its strong support for the strategies put forth by the Prevention Office of the Ontario Ministry of Labour (MOL). As one of the first Working at Heights Training Providers to be approved by the Chief Prevention Officer (CPO), IHSA was able to deliver its approved Working at Heights course when the new training requirements came into effect on April 1, As of April 1, 2016, which was the first anniversary of the new training requirements, more than 100,000 workers had received approved working at heights training in Ontario. Over 40% of that training had been delivered by IHSA or one of its training partners. The effort behind IHSA s level of accomplishment received positive mention from the Ministry of Labour s Chief Prevention Officer, George Gritziotis, in a recent interview. IHSA is one of six health and safety associations along with the MOL and WSIB and we have a system strategy where my expectation is that all system partners will ensure that we develop training to the highest standards and that it s delivered by somebody that s approved by the CPO and that we re focusing on high-hazard areas like falls from heights. IHSA has stepped up to this expectation tremendously and I m also aware that they ve taken on the challenge to go after the marketplaces that are tougher to get to. As the training deadline of April 1, 2017, approaches, the demand for working at heights training will continue to increase. In order to meet this demand, the number of approved training providers will also have to increase. CPO Gritziotis explained that the prevention system would continue to rely on IHSA to increase the province s capacity to deliver approved working at heights training. IHSA is a valued system partner and key contributor to ensuring that the working at heights message gets out there. As an approved CPO provider, IHSA has a tremendous role to play to ensure that we have the capacity out there to deliver on the need that s been established through this new piece of legislation. Are you ready? Get Approved Working at Heights Training with IHSA As of April il1, 2015, certain workers on construction ti sites must complete a working at heights training program that has been approved by Ontario s Chief Prevention Officer before they can continue to work at heights. The Infrastructure Health and Safety Association (IHSA) is proud to offer our approved Working at Heights Fundamentals of Fall Prevention course at many locations throughout Ontario. Train with IHSA and be confident that you are compliant with legislated requirements. Together we can stop falls from killing Ontario workers. 12

13 I m going to continue to lean on IHSA. There s a lot of grass to cut out there and from the analysis that we ve done looking at the marketplace, there s never enough capacity, so we also have to involve the private training community, which we lean on IHSA for as well. CPO George Gritziotis (left) and Minister of Labour Kevin Flynn (below) attend one of IHSA s Working at Heights courses Keeping up with the demand for training is one of the keys for making the implementation of the new Working at Heights Training Standard a success. CPO Gritziotis also emphasized the importance of delivering the messaging that accompanies preventing injuries in high-hazard hazard areas like working from heights. It s important for IHSA, and any of the other HSAs that are implicated in providing working at heights under the construction regulation, to realize that there is no beginning and end here. We need to keep the messaging going. We need to keep the conversations going. For me, it s important that, during seasonal demand, we keep our eye on when working at heights hits its peak so we pick our spots to make sure we get the right messaging out there and that people get the appropriate training. And I recognize that IHSA is helping to sustain not only the capacity for working at heights but the messaging g as well in a continuous and ongoing effort. IHSA is a valued system partner and key contributor to ensuring that the working at heights message gets out there 2015 IHSA Annual Report 13

14 COLLABORATIVE RELATIONSHIPS Establishing Working at Heights training partnerships By far, our most popular course in 2015 was Working at Heights. That s not surprising considering the push on working at heights training brought on by the release of the Working at Heights Training Standard and new legislation requiring that workers be trained to the standard. In 2015, the Ministry of Labour began accepting applications to be an approved training provider for working at heights. IHSA was one of the first organizations to become an approved Working at Heights Training Provider in both English and French. We began offering our new program on April 1, IHSA s Working at Heights Fundamentals of Fall Prevention course provides workers with the basic fall prevention information they need to work safely in areas where they may be exposed to fall hazards. It includes hands-on instruction and evaluation, which are requirements of the training standard. IHSA s course was taught not only by IHSA trainers but also by IHSA-approved external training partners. Within the first year (April 1, 2015 to March 31, 2016), 39,300 participants completed IHSA s Working at Heights (WAH) course. IHSA-approved training partners played a crucial role in reaching that number of high-risk workers. They trained more than 60% of the total number of participants (24,646). (See Table 1.) Table 1: Approved External Training Partners for IHSA's Working at Heights program April 1, 2015 March 31, 2016 Number of approved training partners 357 Number of external courses delivered 3,016 Number of participants trained 24,646 Even though we devoted ed the majority of our training resources to Working at Heights training last year, IHSA s capacity will remain relatively fixed. It s clear that growing our network of approved training partners is the best way to ensure that we meet the training needs of the sectors we serve. (See Chart 1.) In addition to releasing WAH in English and French, IHSA launched a pilot program in 2015 that offered WAH in eight other languages Cantonese, Mandarin, Russian, Croatian, Turkish, Polish, Spanish, and Portuguese. 14

15 The goal of this pilot program was to make working at heights training accessible to those whose first language is not English or French. Many people e who are new to Ontario are working in sectors where they are exposed to falls. However, being trained in English or French may not be effective for them. Due to the success of this pilot program, we will continue to offer these courses whenever they are requested. Chart 1: IHSA s External Working at Heights Training Partners Colleges2 % 8 partners Unions and Training Centres 16 % 61 partners Private (for-profit or public trainers) 38 % 139 partners Employers (training inhouse only) 44 % 161 partners What makes IHSA s WAH course unique? It comes down to the people. IHSA s Working at Heights (WAH) program is unique because of the people who developed it and because of the people who deliver it. As with all of IHSA s programs, WAH was created by health and safety professionals who have experience in adult education and facilitation. It was designed to maximize retention and understanding. Our instructors are specialists with at least five years of industry experience, which means they understand the real-life conditions workers face every day and can reliably evaluate knowledge and hands-on skills. Highly qualified people lead to a high-quality program. So, it s not a surprise that IHSA s WAH program has been called the gold standard and was one of the first to be approved by the Ministry of Labour s Chief Prevention Officer. NOTE: Some training partners may be classified in two categories 2015 IHSA Annual Report 15

16 COLLABORATIVE RELATIONSHIPS Supporting the training community In an effort to ensure that the highest quality of health and safety training is available to its members and to the sectors it serves, IHSA provides a strong foundation of knowledge and experience to external training providers. When the new requirements for working at heights training came into effect in 2015, organizations like the College of Carpenters and Allied Trades (CCAT) knew they would have a large demand for training and that they could rely onihsa to help facilitate their needs. Tony Currie, the Program Director at the college, explained how IHSA helped ed with their transition. IHSA has been nothing but supportive. When the due date for working at heights came about and everyone was scrambling to find a provider and begin the development elopment of their own programs, IHSA was excellent in supplying us with what we needed for our apprentices. Tony Currie, Program Director, College of Carpenters and Allied Trades Although not all trades were affected directly by the new legislation, working at heights training was crucial for the carpentry trade. Developing, implementing, and facilitating this type of training became important for CCAT because they are the largest training delivery agency of General Carpentry Apprenticeships in Ontario. Working at heights is probably the biggest concern for a carpenter. It s so important that right from the get-go the apprentices learn to tie-off, and they learn about travel restraint and handrails. One of the key functions of a carpenter on a jobsite is setting up the handrails. So since receiving the program from IHSA, we ve been running at least four or five courses a week, and we ve got roughly 7,000 members to put through working at heights training by the deadline. Without IHSA s support, we wouldn t even be close to accomplishing that. Although CCAT delivers most of its health and safety courses internally, they recognize that changing the culture of health and safety involves making their apprentices prentices aware of the IHSA brand. One of the key things that will happen during the basic level of apprenticeship involves introducing our students to IHSA and their training. Through courses like Construction Health and Safety Basic and Hoisting and Rigging, our students are exposed to IHSA right off the bat. 16

17 CCAT also relies on IHSA to confirm the importance of occupational health and safety in the minds of their apprentices. The instructors that come in from IHSA are all very experienced and have great life stories. They have all been out in the field and they know what they re talking about, so they have credibility. It s good for us as it reinforces what we re trying to teach because it s coming from an outside agency with real-world experience telling the apprentices what they need to be aware of. The construction sector is an ever-changing environment and the demands on today s construction worker continue to increase. So for training providers like the CCAT, having the knowledge base available to them through IHSA is something they ve come to depend upon for program quality and development. The amount of training and quality of training we deliver is important because we get immediate feedback from our signatory contractors. So if the apprentices aren t getting what they need, we know about it right away. Even our apprentices are becoming aware of the training they require so we have their input as well. Without IHSA s support, we d be trying to reinvent the wheel with each new element that we come across. The demand is steadily rising in Ontario for organizations like CCAT, who are trying to focus their efforts on occupational health and safety in the trades that they serve and in the apprentices they train. This makes it all the more important for IHSA to continue to be a leader in program delivery and development. We re running more health and safety training courses now than we ever have before power elevated work platforms, all-terrain forklifts, even swing stage, which IHSA is delivering for us. Without the constant support of IHSA, we d definitely be struggling with what we re trying to do here for our apprentices. Without IHSA s support, we d be trying to reinvent the wheel with each new element that we come across IHSA Annual Report 17

18 COLLABORATIVE RELATIONSHIPS Celebrating long-term collaborative relationships When IHSA recognized that there was a need for specially trained workers in the utilities sector, it was Cambrian College that worked with us to develop and pioneer what is now known as the Powerline Technician (PLTN) Program. We marked the 10th anniversary of that collaboration in Cambrian College President, William Best, is a strong supporter of developing further collaborative relationships between the college and IHSA. I believe that our relationship with IHSA and the PLTN program in particular is at the top of its game. We look across the province and see that Cambrian is a destination. Students are coming from all around Ontario to enroll in the PLTN program at Cambrian. We also see our graduates being successful and that just echoes the tremendous results we re getting from our partnership with IHSA, as well as our faculty. Although IHSA continues to demonstrate its commitment to Cambrian College, Mr. Best feels that this relationship involves more than just the training programs being delivered. IHSA s support comes through donations to the program, whether that s access to training resources as well as human resources, or whether it s the ability to outfit the program with the many different types of materials needed. But most importantly, IHSA supports this relationship by being an innovator, and we re hoping that IHSA will continue to partner with us to develop innovative ways to service the sector, attract more students into this sector, and also to provide a multitude of leadingedge opportunities. With Ontario s increased demand for infrastructure work and the ever-changing conditions of today s worker, it will be important to stay ahead of the curve. That s the opportunity that Cambrian College would like to take advantage of with help from IHSA. Much like in the breeding of the PLTN program 10 years ago, the sophistication of what employees will need to be working with in this sector will only become more technologically advanced. So we see great opportunities for the future and we ll be looking to IHSA to say we need this and how can we make that happen. The success of the program over the years has increased awareness for the trade in such a manner that it s not just about students trying to get into the program that Cambrian has to worry about. It s the industry itself that is relying on Cambrian s graduates to keep up with the work. The PLTN program has a high demand in two respects. We always have a wait list related to the people interested in the program. Secondly, we have the industry waiting on our graduates for immediate employment. I attribute that to the quality and reputation of the programs that we re offering. In an attempt to capitalize on the increasing demand, IHSA developed a transitional program known as Line Crew Ground Support (LCGS). This program equips students with over 20 William Best, Cambrian College President 18 ac

19 certificates that qualify them for jobs in the utility, construction, and transportation sectors. Cambrian College has paired this training with its Wabnode Centre for Aboriginal Services. The success of the LCGS program has the potential to increase the overall capacity of Cambrian s offerings for future programs focused on infrastructure maintenance and construction. Looking at our relationship with IHSA and seeing the work we ve done with the PLTN program as well as the LCGS program, we really think there s a lot more opportunities to carry us into the next 10 years. With IHSA being able to deliver the type of high-quality training and programs that continue to be relevant in the sectors we serve, educational al organizations like Cambrian College are happy to be a part of developing the workers of the future. When you can have a 10-year anniversary of a relationship, you know something is working well. We re very grateful for that long-standing relationship and the innovation that IHSA brings. We consider it to be a true partnership and it s great to see a founding partner still on that leading edge of engagement and making things happen IHSA Annual Report 19

20 COLLABORATIVE RELATIONSHIPS Improving workplace health and safety IHSA remains committed to facilitating and supporting the Fleet Safety Council (FSC). The FSC is an association of driver trainers and safety professionals working to promote safety within the transportation, transport, bus, and coach industries. While FSC members are encouraged to improve driver behaviour through increased awareness and training, they also work together with government agencies and private organizations in an effort to establish a uniform system of safety requirements for drivers in Ontario. Working to improve health and safety on the job is something that the Director of Safety and Compliance for Transpro Freight Systems Ltd., Michael Frolick, has been doing for a long time now. As a long-term member and former chairperson rson of the Toronto FSC and now a current member of IHSA s Board of Directors, it has been an objective of his for a long time one that he has met with great success with continued support from IHSA. The Fleet Safety Council chapters have great support systems from IHSA. From the administrative support to the executive team, these people really help drive the program for the members of each chapter in Ontario. Chapters across Ontario meet 10 times over the course of the year to hear from a wide variety of guest speakers and have an open forum to discuss relevant topics in the transportation industry. These meetings equip the membership with new or updated best practices to bring back to their jobs and help them achieve their goal of promoting a safe workplace. With IHSA being one of the largest health and safety organizations in Ontario and through their support of networking, consulting, and training, the FSC membership is given everything they need in order to achieve their health and safety goals. Michael (left) with Mark Bonner from the Ministry of Transportation (centre) and IHSA s Brad Bird (right) at the 2015 FSC Conference 20

21 Being a member of the FSC as well as IHSA s Board of Directors allows Mr. Frolick to interact with a community of like-minded people who are focused on health h and safety in the transportation sector. The benefits of this partnership are being seen on Ontario roads. With members of IHSA and the FSC working together to continuously improve health and safety in the transportation sector, we can t help but succeed. There s a reason why we have the safest roads in North America. With members of IHSA and the FSC working together to continuously improve health and safety in the transportation sector, we can t help but succeed. Editor s Note: In 2016, Michael Frolick was appointed to the Executive Committee of IHSA s Board of Directors, rs, replacing Tim Holdaway who retired from the Board in Fleet Safety Council Conference IHSA s George Iacono (l) and Dean Dunn (c) accept a Certificate of Appreciation from Rick Brown (r) of the FSC Conference Committee 2015 IHSA Annual Report 21

22 COLLABORATIVE RELATIONSHIPS Working together for our members IHSA recognizes that throughout the vast landscape of Ontario, creating a solid network is crucial to increasing awareness for occupational health and safety. Therefore we seek to establish and engage with a variety of organizations and groups that are unified in the common goal of creating safe workplaces. Through its many collaborative relationships with key industry partners, IHSA has enhanced program service and delivery increasing its reach across Ontario. Representatives from ESDC, WSPS, and IHSA attend the ESDC Open House ESDC Open House On May 7, 2015, IHSA hosted the 4th Annual Federal Labour Program Open House at the Centre for Health and Safety Innovation (CHSI) in Mississauga. The event took place during North American Occupational Safety and Health (NAOSH) week, which is devoted to the prevention of injury and illness in workplaces throughout North America. Over 300 participants took part in 2015 s open house. It featured a variety of workshops facilitated by IHSA, Employment and Social Development Canada (ESDC), the Canadian Centre for Occupational Health and Safety (CCOHS), and the Ministry of Transportation (MTO), and some of our prevention system partners (PSHSA and WSPS). These workshops covered such topics as: Labour Standards Commercial Vehicle Safety Effectiveness of Health and Safety Committees Preventing Workplace Violence Managing Workplace Stress Mental Health First Aid Changes to the new WHMIS This is a complimentary event for IHSA member firms and offers them the chance to speak directly to the people who enforce the health and safety laws, as well as to meet with Health and Safety Officers, Labour Standards Inspectors, and representatives from the Ministry of Transportation. It s a way to help attendees who are working in a health and safety capacity find out exactly what is required to comply with the legislation on key health and safety issues. A survey of 147 participants who attended the event indicated that they felt a lot of value was being provided to them and there was strong support for this program to continue. Due to the quality of information being delivered and thanks to the subject-matter experts involved in the different programs, the Federal Labour Open House continues to grow in attendance and serves as a great way to establish relationships and collaborate with our federal counterparts. 22

23 COR Open House and OGCA Leadership Conference On February 26, 2015, IHSA and the Ontario General Contractors Association (OGCA) held an Open House and Leadership Conference to promote IHSA s Certificate of Recognition (COR ) program. The event took place at CHSI in Mississauga and gave attendees the chance to meet buyers of construction who are demonstrating leadership by mandating COR as a prequalification requirement on their projects and general contractors who are leveraging COR as a tool to keep their workers safe. Guest speakers included the Ontario Minister of Labour, the Chief Prevention Officer, Paul Casey from IHSA, and Lawrence Quinn from Infrastructure Ontario. It s the dynamic leaders in Ontario who are recognizing the value of COR TM. Together we can promote a positive change and accomplish the goals of both the Prevention Office and COR TM. Paul Casey, VP Programs and Strategic Development, IHSA The event also featured representatives from My Safe Work, Rob Ellis and daughter Jessica Di Sabatino, who discussed their personal experiences regarding workplace health and safety and encouraged further progress in the sectors served by IHSA. As well, President of Ball Construction, Jason Ball, gave those in attendance a detailed overview of what it takes to successfully achieve COR. OGCA s Director of Government Relations, David Frame, presents the Minister of Labour, Kevin Flynn, with an OGCA/COR TM hard hat Rob Ellis, co-founder of MySafeWork, challenges workers and employers to be health and safety champions 2015 IHSA Annual Report 23

24 COLLABORATIVE RELATIONSHIPS Canadian National Exhibition In 2015, IHSA once again collaborated with other health and safety organizations from across Ontario to have an information and photo booth at the Canadian National Exhibition (CNE). The theme was distracted driving awareness and the logo and hash tag was #focusontheroad. Staff from IHSA and our partner organizations were on hand to answer questions about road safety and workplace safety. Visitors to the booth were able to have a souvenir photo taken while learning about the dangers of distracted driving. They were also given information brochures and promotional items such as lighted bracelets. Over a five-day period, more than 3,300 photos were taken of friends, families, work colleagues, and other groups. Our partner associations for this event in 2015 were: Canadian Automobile Association (CAA) Employment and Social Development Canada (ESDC) Ministry of Labour (MOL) Ministry of Transportation (MTO) Public Services Health and Safety Association (PSHSA) Toronto Police Service (TPS) Workplace Safety and Insurance Board (WSIB) Workplace Safety and Prevention Services (WSPS) Workplace Safety North (WSN) Representatives from IHSA, MTO, ESDC, CAA, and Toronto Police Services accept the Road Safety Achievement Award for Partnerships The success of the event was recently recognized by the MTO as the joint effort received the Road Safety Achievement Award for Partnerships. A big congratulations to all involved for showing how we can work together to increase awareness of safe driving. Complementing Ontario s Education System As a provincially recognized training body, IHSA collaborates with many other training institutions within Ontario s Education System. By reaching students at a young age, we can start them on the path to health and safety that can continue throughout their lives. This partnership also helps us reach the up-and-coming workforce to raise awareness about a career in the trades. The average age of an apprentice in Ontario is 28 years old. That s a 10-year gap between graduating high school and realizing that a skilled trade is a viable career option. Ontario Colleges With courses available at Confederation College in Thunder Bay, St. Clair College in Chatham, and Cambrian College in Sudbury, students are able to achieve skill sets and training that are 24

25 transferrable across all the sectors served by IHSA. A steady demand from industry for these new young workers means that job placements and apprenticeships are available to them right after graduation. IHSA is working to equip this next generation of young workers not only with the skills to do the work but also with the knowledge base to be much more safety-conscious employees. We will continue to impress upon the next generation of workers that although there is inherent risk in the trades, it is mitigated through a high standard of training, best practices, and controls. Gezhtoojig Employment and Training For the third year, IHSA has partnered with Gezhtoojig Employment and Training in Sudbury to provide Line Crew Ground Support training for Aboriginal youth. about the electrical and utilities industry anymore. The safety modules that IHSA delivers to these students can prepare them for jobs in many of the sectors served by IHSA, such as construction work. A student employment rate of just over 75% is evidence of this programs success. It shows that the health and safety knowledge and work practices that these students learn and demonstrate are highly prized by the industry. And over the last few years, the demand from employers for more of these workers has increased significantly. Gezhtoojig Employment and Training s Special Projects Coodinator, Ron Sarazin, is very thankful for the collaborative partnership with IHSA and for the facilitation of this program. IHSA has designed a one-of-a-kind program that I m proud to be part of. If I look back on past Aboriginal programs, this one is probably one of the most successful in Canada. IHSA was able to provide two semesters of this training, which started in May. The first intake had 14 students (12 males and 2 females) and the second intake had 12 students (10 males and 2 females). Over a 15-week period, participants from around northern Ontario completed 24 safety modules on highrisk activities. The in-class and hands-on training covered everything from crane safety and high-voltage safety to the safe operation of a chainsaw. Although this program started as a way to complement the powerline technician program (PLTN), it s not just 2015 IHSA Annual Report 25

26 Business development and sustainability Number trained Training IHSA is the leading health and safety training association for high-hazard work activities in Ontario. In 2015, IHSA trained a total of 69,280 participants. That includes the number of participants trained by our external training partners. Chart 2 shows our 10 most popular courses. Chart 2: Top 10 IHSA Training Programs in ,000 30,000 25,000 20,000 15,000 10,000 5, ,485 Working at Heights Fundamentals of Fall Preventionn Basics of Supervising 4,332 Traffic Control Temporary Work Zones 2,638 Transportation of Dangerous Goods 1,927 Lift Truck Operator 1,770 School Bus Driver Improvement 1,347 Electrical Utility Safety Rules 1,149 Workplace Hazardous Material Information Systems 999 Asbestos Work in Construction Hazard Awareness 929 Powerline Technician Apprenticeship Program IHSA s Powerline Technician Apprenticeship Program is still one of the leading programs in the province. Strong partnerships with St. Clair College in Windsor and Cambrian College in Sudbury help to make sure the program is accessible to those who are interested in starting a career in this field. In 2015, 250 apprentices participated in the program at our Skills Development Centre in Mississauga or at one of our partner locations. IHSA offered students at Cambrian College the opportunity to complete other necessary training during the school s Reading Week. Working at Heights, Distracted Driving, Transportation of Dangerous Goods, and Chainsaw Operation were among the courses offered to help these students prepare for employment opportunities after they graduate. 250 powerline technician apprentices were trained in

27 Measurement and evaluation framework Twenty-fifteen marked the first year of IHSA s current strategic plan. One of the goals expressed in the plan is to entrench a framework of continuous measurement and evaluation into our training operations, while also introducing a strong quality assurance component to ensure consistent delivery across the province. By the end of 2015, this process was well underway. Develop and Deliver Program development is critical to measurement and evaluation because it forms the basis of the entire process. If a program is not developed with the measurement and evaluation process embedded from the start, it will be difficult to reliably measure and evaluate it for continuous improvement. IHSA program developers employ a systematic methodology based on principles of adult comprehension and facilitation, which allows for reliable measurement. Knowledge evaluations are embedded into the course material so that learning can be evaluated and data can be analyzed. Equally important to the measurement and evaluation framework is the delivery of the program. All of IHSA s programs are taught by health and safety professionals with experience in educational methodology and adult learning. Consistent administration of the integrated measurement and evaluation tools during program delivery provides the ideal environment in which to collect reliable data and use it in subsequent steps of the framework (Chart 3). Evaluate Identify Changes Feedback from instructors on program delivery is also a key component of the process. For example, a few months after launching IHSA s Working at Heights program, the feedback and data analysis showed that instructors were experiencing challenges clearly communicating the seven critical handson tasks in the program. To improve the level of knowledge transferred to participants, IHSA released an update to the program that included a Hands-on Evaluation Job Aid to help instructors teach the seven critical tasks. Subsequent measurement showed that this change to the program had a positive impact on participant learning. Measure Develop Measure Following the framework shown in Chart 3, IHSA began to collect different levels of data for many of its training programs. Level 1 data measures how the participants react to the material (e.g., Did they learn new information?). If participants have a positive reaction to the course, they will be more likely to use the new information when they return to their jobs. However, if participants don t find value in what they re learning, they re less likely to put it into action. Deliver Level 2 data measures the participants knowledge (e.g., How much did they learn?). A pre-test is administered at the beginning of a course in order to capture how much each participant already 2015 IHSA Annual Report 27

28 Business development and sustainability knows about the subject. At the end of the course, participants are given a post-test to see if their level of knowledge has increased. We continued collecting Level 1 data from participants in Charts 4 and 5 show data collected from students who completed IHSA s Working at Heights (1,074 participants surveyed) and Basics of Supervising (846 participants surveyed) programs. In 2015, we began to collect Level 2 data from students taking those courses. Data from the pre-tests and post-tests showed a consistent overall increase in knowledge. This data also helped us identify specific areas where participants were having difficulties. Level 2 data was also collected from those who participated in the pilot program for Working at Heights in other languages. The data showed increases in knowledge that were consistent with the English courses, which proves that this pilot program accomplished its goal. Evaluate and Identify Changes With so many Working at Heights training sessions taking place across the province, it became important to ensure that delivery standards were being met. This is particularly important when a program must meet a provincial standard. As a result, IHSA introduced quality assurance reviews for both IHSA instructors and IHSA-approved training partners. These reviews not only ensured that the Ministry of Labour training standard was being met, but also helped us evaluate the effectiveness of how the course was being delivered. As the Ministry of Labour develops more provincial training standards, IHSA will collect and analyze data for more training programs. Doing so will help us ensure that we are meeting or exceeding provincial expectations, while providing the industries we serve with the highest-quality training. Did you learn new information? % 97 said yes Did you learn new information? % 99 said yes Did you learn useful information? % 97 said yes Was the training important to your job performance right now? % 96 said yes Did you learn useful hands-on skills? % 92 said yes Would you recommend this training to others? % 99 said yes Would you recommend this training to others? % 97 said yes 28

29 Consulting IHSA s consulting services play an important role in preventing injury and illness in the sectors we serve. Our consultants are experienced health and safety professionals who show clients how to apply best practices and world-class prevention strategies to their operations, regardless of the firm s size. As with our instructors, IHSA consultants came from the industries they now serve, so they have a good understanding of the work and the conditions surrounding it. During 2015, IHSA consultants continued to meet with clients across the province. Regional consultants served Central Ontario, North-East Ontario, and North-West Ontario. They reviewed health and safety policies and programs, helped establish best practices, and answered technical and legislative questions. They also delivered specialized services, such as ergonomic assessments, job demands analyses, and symptom surveys. With musculoskeletal disorders (MSDs) being one of the priority hazards identified by the Ministry of labour, these services continue to be in demand. Our consultants also provided a range of auditing services throughout the year, including internal responsibility system audits, transportation compliance audits, health and safety program audits, and much more. Central Regional Consultants North-West Regional Consultants Powerline Apprenticeship and Training/Health and Safety Education Consultants North-East Regional Consultants 2015 IHSA Annual Report 29

30 Target those of greatest need Vulnerable workers Vulnerable workers are those who have a greater exposure than most to conditions hazardous to health and safety and who lack the power to alter those conditions. IHSA focuses on three types of vulnerable workers: 1. New Canadians 2. New workers 3. Young workers. New Canadians and new or young workers can be particularly vulnerable to injury or death in high-hazard jobs. They may lack understanding of the language or of the safe work procedures they need to protect themselves. IHSA sought to fill these types of information gaps through a number of initiatives in the classroom, in the field, and in the public realm. New Canadians New Canadians and those whose first language is not English can be among the most vulnerable workers in our province. They may not understand the language used to communicate on the jobsite and they are often unaware of their rights and responsibilities. Also, they may not know the type of health and safety training required to work in Ontario. In an effort to reach out to new Canadians, IHSA translated its Working at Heights Fundamentals of Fall Protection course into 10 additional languages (Table 2). We not only translated the course material but also had an interpreter on hand to provide assistance during the course. Courses were held in the GTA and promoted by IHSA through a comprehensive multi-language marketing campaign in ethnically appropriate publications. As a result, more than 220 participants received fall protection training in their native tongue. Table 2: Languages for Working at Heights Training Language No. of Courses in 2015 Cantonese 7 Croatian 1 French 8 Italian 1 Mandarin 6 Polish 5 Portuguese 7 Russian 5 Spanish 6 Turkish 1 IHSA was the first training provider approved by the Chief Prevention Officer to provide working at heights (WAH) training in French. While the WAH courses in other languages rely on in-course interpreters to help the instructor communicate with the students, the French version is taught entirely in French by one of our bilingual IHSA instructors. Eight Working at Heights courses were taught in French in 2015 and IHSA anticipates that this course will become increasingly popular in the years to come. Rights of Workers in Ontario web page translated into 10 languages A translator assists the instructor during IHSA s first WAH course in Spanish 30

31 Although the training was important, we also needed to provide resources to new Canadians that would increase their knowledge of their rights and responsibilities under Ontario law. To that end, we translated our Rights of Workers in Ontario web page into the same 10 languages. New or young workers New workers are those that have worked 28 days or less with the same employer, while young workers are those who are less than 25 years of age. Young workers can be vulnerable to harm in the workplace because they may lack experience, they may not know their rights, and they may be reluctant to ask questions of coworkers and supervisors. IHSA made attempts to reach young workers and soon-to-be workers through a number of events that support safe work through training, knowledge, and experience. Future Building is a three-day event led by the Ontario Construction Secretariat (OCS). It provides young workers and students with the opportunity to learn more about a variety of construction trades through hands-on displays and interactive exhibits. IHSA s booth gave the students information about their rights and responsibilities as a worker and stressed the importance of health and safety knowledge and training. In 2015, IHSA also took part in a career fair with Occupational Health and Safety students at Ryerson University, a Youth Expo in Oshawa, and a young worker safety session in Hamilton with more than 200 apprentices. Skills Ontario Ontario s 26th Annual Ontario Technological Skills Competition (Skills Ontario) is the largest skilled trades competition in Canada. The event was held in Waterloo in 2015 and showcased more than 2,100 competitors in more than 60 different skilled trade contest areas at the elementary, secondary, and post-secondary student levels. The number of visitors was estimated to be more than 20,000. IHSA was a platinum-level sponsor and had an information booth at the event where staff answered questions about training, skills development, and apprenticeship. We also constructed a pole line that was used to demonstrate essential powerline technician skills and tasks during the powerline technician (PLTN) competition. In addition, IHSA had a photo booth where visitors, students, and teachers had their photos taken in a simulated powerline scenario that included a pole, work belts, and personal protective equipment. More than 300 souvenir photos were instantly ed to participants to enjoy and share with family and friends IHSA Annual Report 31

32 TARGET THOSE OF GREATEST NEED Small businesses IHSA s membership is largely made up of small businesses, which are defined as companies with less than 50 full-time staff or equivalent. In fact, 96% of IHSA member firms have less than 20 employees and 85% have less than five.* Owners of businesses, whether large or small, are responsible for providing a healthy and safe workplace. However, owners of small businesses face certain challenges when incorporating health and safety into their workplaces. With this in mind, IHSA put together an issue of IHSA.ca Magazine with health and safety solutions tailored to the needs of small businesses. Volume 15, Issue 1 of the magazine covered such topics as small business safety solutions, working alone, due diligence for small businesses, best practices for small business owners, and safety tips for independent truck drivers and owner-operators. In addition, resources, checklists, and sample forms were added to IHSA s Small Business web page and certain resources were updated and customized based on firm size. Visit /smallbusiness to learn more. IHSA also supported the WSIB s Building Your Health and Safety Program (formerly known as SCIP) in southwestern Ontario by providing training. This program helps smaller businesses develop an effective health and safety program to better manage risks and reduce injury and illness costs. High-hazard activities Businesses and workers who are involved in high-hazard work are at a greater risk of injury and illness because they have regular exposure to potential sources of serious harm or health effects. This may include working at heights, working underground, working with heavy machinery, or working with designated substances. IHSA has always placed great emphasis on providing safety solutions for high-risk work activities. Through data analysis, we are able to determine how workers are getting hurt. By identifying the areas with the greatest potential for injury or illness, we are able to develop training and products designed d to give workers the safe work methods and best practices they need to reduce their risk of suffering a lost-time or critical injury, a fatality, or an occupational disease. Fall prevention reaches new heights Falls from heights continue to be one of the biggest concerns for IHSA members. IHSA has the expertise and experience to become one of the industry leaders in the development of the new Working at Heights Training Standard and was proactive in its efforts to provide the new course. IHSA was one of the first working at heights training providers to be approved by Ontario s Chief Prevention Officer. When the new training requirements came into effect on April 1, 2015, all of IHSA s Working at Heights: Fundamentals of Fall Prevention (WAH) course offerings had been approved as being compliant with the Training Program Standard and the new legislation. IHSA provides safety solutions for high-risk work activities *According to statistics from the Workplace Safety and Insurance Board (WSIB) for IHSA member firms in

33 Provided by: Within the first year, IHSA s WAH course was delivered more than 4,500 times to more than 39,000 participants throughout the province. Early on, we recognized how popular the WAH course would be and that we lacked the number of trainers required to service the needs of our members. So we delivered our instructor workshop for WAH to more than 220 external trainers in order to maximize the number of qualified instructors able to provide this training in Ontario. Focus on roofers As part of our fall prevention strategy, IHSA also developed a public awareness campaign focused on residential roofing. Because this is one of the most dangerous jobs in construction, we wanted to let workers know about our WAH training and inform homeowners about their responsibilities when hiring a roofer. To that end, we developed and distributed a postcard to homeowners most likely to require work on their roofs. It was sent to 70,000 households in Ontario communities. We asked the homeowners to ensure that the workers they hire are registered with the WSIB and have been trained to work at heights. Otherwise, they may be held liable if an injury occurs. If the contractor did not have the required training, the homeowner could give them the postcard, which included a 10% discount for IHSA s WAH training course. The mail-out coincided with radio commercials we developed regarding the new requirements for WAH training. These commercials aired on radio stations servicing these communities: Barrie Hamilton Kenora Kingston Kitchener/ Waterloo London North Bay Oshawa Ottawa Peterborough Sarnia An education package was also sent to various chamber of commerce offices in communities throughout Ontario. Several of them requested additional information on IHSA and its services. Transportation deep dive In late 2015, IHSA began an extensive analysis (i.e., a deep dive ) of the transportation sector. Motor-vehicle incidents (MVIs) in the trucking industry have been the leading cause of fatalities for all our sectors over the last few years. This effort brought together a crossfunctional team from many of IHSA s departments lending their expertise and working to understand the needs of our stakeholders in this sector. This work will continue in 2016 and will involve developing a road map of what IHSA could offer to meet the needs and expectations of the transportation sector and reduce the number of injuries and fatalities caused by MVIs. Hiring a contractor? Protect your home, yourself, and a worker s life... Hire only trained contractors If you hire a roofing company or contractor to work on your home, business, or cottage, you could be held responsible if something goes wrong. Limit your financial liability by going to wsib.on.ca and using the e-clearance online service to confirm that the company has a valid WSIB Clearance Certificate. Visit /saferoof to get a special Hiring a Roofing Contractor form to use when hiring potential roofing contractors. See the next page for important information to share with a roofer or other contractor who works at heights. This web page also contains links to resources from the Ministry of Labour and the Ministry of Government and Consumer Services on health and safety and hiring contractors. Give the next page to a roofing contractor Sault Ste. Marie Sudbury Thunder Bay Timmins Toronto/GTA Windsor Are you trained to work at heights? hts? If not, you may start losing contracts Dear contractor, It s important that your workers are trained to know the hazards related to working at heights. If they don t have appropriate training, you can receive a 10% discount on working at heights training from IHSA. Visit /saferoof to see available dates and locations as well as find valuable safety resources you can use on the job or scan the QR code on the following page to access the link directly. HOMEOWNER ADVISORY Contains important information to protect homeowners IHSA developed a public awareness campaign focused on residential roofing 2015 IHSA Annual Report 33

34 ENHANCED SERVICE DELIVERY System collaboration Ontario s Prevention System strives to deliver the highest quality of health and safety services to Ontario workplaces in the most accessible and efficient ways possible. We work together to leverage expertise and capacity within the system, to reduce redundancy and costs, and to enhance the delivery of health and safety services. PSHSA Over the past few years, it has become clear that municipalities are doing an increasing amount of maintenance and infrastructure work. As a result, many municipal employees are performing high-risk activities, such as working at heights, traffic control, or trenching. Municipal workers are covered by the Public Services Health and Safety Association (PSHSA). However, they often require the type of training that IHSA specializes in to do their work safely. IHSA partnered with PSHSA to provide specialized training at member rates to Ontario Municipal Health and Safety Representatives Association (OMHSRA) members. This agreement helps to ensure that all workers who require training in high-risk areas receive it. WSPS Our staff received Joint Health and Safety Committee (JHSC) Certification training from Workplace Safety and Prevention Services (WSPS), which saved on the cost of getting our employees certified by a third-party trainer. MOL/PSHSA/WSIB Throughout 2015, IHSA shared our training facilities with system partners 132 times, which reduced their cost of renting outside spaces for meetings and events (Table 3). WSN Aggregatesrelated Material CCOHS Legislation ion Web Tool WSPS JHSC Certification OHCOW Mental Health Assessment WSIB/MOL/ PSHSA Meeting Facilities MOL Blitz-related Material PSHSA OMHSRA Training Agreement OHCOW At IHSA, our daily work focuses so much on physical health that it can be easy to overlook mental health. In 2015, our JHSC put a spotlight on employee mental health by partnering with Occupational Health Clinics for Ontario Workers (OHCOW) to administer a Mental Health Assessment. This voluntary assessment was completed by 85% of IHSA employees. The JHSC worked closely with OHCOW to review and analyze the data collected. Results will be communicated to all staff. If problem areas are identified, the JHSC and IHSA management will work with OHCOW on solutions. 34

35 Table 3: Use of Voyager Court Training Centre in 2015 Prevention System Partner Room Bookings Ministry of Labour (MOL) 106 Public Services Health & Safety Association (PSHSA) 22 Workplace Safety and Insurance Board (WSIB) 4 Product development MOL Every year, the MOL conducts a series of targeted health and safety enforcement blitzes as part of its Safe at Work Ontario strategy. When a blitz involves one of the industries IHSA serves, we often work with the MOL to develop products or raise awareness about the health and safety issues for our members. In 2015, we worked with the MOL through our Civil Labour-Management Committee to develop a four-page brochure for the struck-by hazards blitz that ran from May to June. We put together an information package containing copies of the Struck-By Incidents and Heavy Equipment (IHSA046) brochure and several of our hand signals cards and sent them to the 17 MOL Head Offices in Ontario. Inspectors throughout the province handed out this material when they visited construction sites. WSN When the health and safety associations were amalgamated in 2010, responsibility for the Aggregates Rate Group (134) was transferred from the former Mines and Aggregates Safety and Health Association (MASHA) to IHSA. A Mining and Aggregates Working Group was established to help us develop new health and safety training and products for workers in this sector and to update and reprint some of the material previously developed by MASHA (now Workplace Safety North). In collaboration with Workplace Safety North (WSN), we revised and republished the Safe Work Practices for the Aggregates Industry (M075) manual and The Pocket Lockout Guide (B011) in Several more products are currently being worked on for publication in 2016 to ensure that this sector continues to receive the most up-to-date technical information. Online services CCOHS Many construction employers and workers say that it s difficult to understand the legal language used in provincial health and safety legislation. This makes it hard for them to know what to do in order to be compliant. To address their concerns, the MOL funded the development of a web-based tool that provides compliance and best practice information on health and safety topics covered by the Construction Projects regulation (213/91). In partnership with the Canadian Centre for Occupational Health and Safety (CCOHS), IHSA contributed to the development of this web tool. Topic by topic, the tool will provide a plain language summary of the regulation, outline specifically what is required, and provide best practice resources to do the job safely. This tool will continue to be in development throughout IHSA Annual Report 35

36 ENHANCED SERVICE DELIVERY Training partners With an expanding population in Ontario and more work being done in our industries, IHSA s membership keeps growing. This means that the need for training is also growing. IHSA has responded to this increased demand by developing a network of approved training partners who can deliver programs that have been developed by IHSA. IHSA training partners are highly qualified instructors with subject-matter experience. Before they are approved to deliver IHSA training courses, they must complete an Instructor Workshop for the course they want to teach and have training in adult teaching and facilitation. We periodically audit our training partners to ensure that our programs are being delivered as intended. This quality assurance component is important to maintain consistent knowledge transfer across all IHSA programs. In 2015, we added 200 new training partners to our network of approved trainers. The majority of them were approved to teach IHSA s Working at Heights course. They will help train the many workers in Ontario who still need to complete an approved working at heights program. In addition to the 24,700 participants who received Working at Heights training, another 4,135 participants completed other training programs with IHSA-approved external training ng partners in See Table 4 for a breakdown of these programs along with the number of sessions delivered in 2015 and the number of participants trained. Table 4: Courses Taught by IHSA Training Partners in 2015 (except Working at Heights) Course Name Approved Training Partners Number of Sessions Delivered Number of Participants Trained School Bus Driver Improvement ,246 Transportation of Dangerous Goods Basics of Supervising Defensive Driving Commercial Lift Truck Operator Certification ,605 Total ,135 36

37 CULTURE OF HEALTH AND SAFETY Certificate of Recognition COR TM IHSA is the only organization that can grant the Certificate of Recognition (COR ) certification in Ontario. COR allows contractors to demonstrate to buyers of construction that their health and safety management system (HSMS) meets a national standard. In 2015, the City of Toronto announced that they will be endorsing and adopting the COR program for its construction contract management and tendering process. Michael Pacholok, the Director of Purchasing and Materials Management with the City, had this to say: The City completed consultations with divisions across the City of Toronto responsible for construction projects, other municipalities, various organizations, and IHSA about the merits of COR in reaffirming and demonstrating the City s commitment to safety and the provision of safe working environments for contractors, employees, and residents. The City of Toronto joins a growing list of organizations that will be requiring firms to be COR certified before they can bid on large-scale infrastructure projects in Ontario. They include: Toronto Transit Commission (TTC) Greater Toronto Airport Authority (GTAA) A) Metrolinx Infrastructure Ontario With more buyers of construction now requiring COR, more firms are showing interest in pursuing the certification. A total of 784 firms* are currently enrolled in the program and are progressing in their journey to become COR certified. For the 121 firms that completed their COR certification in 2015, reaching this milestone was a tremendous accomplishment. However, their journey continues. The continued growth of the program indicates the support that COR is now getting in Ontario and how seriously organizations are taking their commitment to health and safety. This commitment will go a long way to establishing a culture of health and safety throughout Ontario. COR TM workshop series In an effort to provide registered firms with more resources, IHSA developed a series of six workshops. We worked with the Building and Concrete Restoration Association of Ontario (B&CRAO) and the Ontario General Contractor s Association (OGCA) to pilot these workshops. Companies from the sewer and watermain and waterproofing sectors were also involved in the pilot sessions. The goal of the workshops is to help firms complete and submit their COR Internal Audit. For six months, the participating firms attended a one-day workshop (one each month) where they gained a better understanding of the COR process. Each workshop included case studies and extensive use of the audit tool. Participants were expected to complete an action plan at the end of each session and initiate it in their workplaces before the next session. This pilot workshop series proved to be a successful resource to help firms work through the process of COR certification. As a result, IHSA plans to roll it out as a regular offering. *Enrolled as of June 24, IHSA Annual Report 37

38 CULTURE OF HEALTH AND SAFETY Safety Groups IHSA is a proud sponsor of the WSIB Safety Groups Program. We supported three e Safety Groups in 2015: 1. Transportation Safety Group 2. Electrical Safety Group 3. Construction Safety Group The firms that participated in these groups worked hard to implement health and safety initiatives into their workplaces. In late 2015, all three Safety Groups received their WSIB rebate cheques for reducing LTI frequency and severity beyond industry averages in The Transportation Safety Group saw 158 firms completing the program. For their efforts, the group received a rebate of almost $3 million. For the Construction Safety Group, 73 firms completed the program and earned the group more than half a million in rebates. The Electrical/Utilities Safety Group had 13 firms complete the program and the group received more than $70,000 in rebates. While the final figures for 2015 will not be available until September 2016, early indicators are very positive that the groups will meet their targets. However, at the end of 2015, it was decided that the Electrical Safety Group will merge with the Construction Safety Group in 2016 to reduce administration costs and limit redundancies in work. Acknowledge Success and Make Improvements 4 Evaluate Transportation 158 firms $ rebate Matt Wilson from the WSIB (centre left) presents certificates of appreciation to IHSA s Safety Groups Coordinators, Mike Legault (left), Ivan Rodriguez (centre right), and John Sammut (right) 2,956,438 Training 1 Construction 73 firms $ rebate Written Standard 536,300 Communication Electrical 13 firms $ 70,590 rebate 5 Join us! 3 2 If you are a new firm or a small business that is still establishing its health and safety systems, Safety Groups is an ideal program for you. It gives you an opportunity to network with and learn from other firms that are operating in the same industry and region. Contact IHSA today to get started with Safety Groups. 38

39 Fleet Safety Council In 2015, IHSA continued to provide support to the 10 chapters of the Fleet Safety Council in Ontario: 1. Hamilton/Niagara 2. Toronto 3. Southwestern (London) 4. Southwestern (London) Bus 5. Central (Kitchener) 6. Central (Kitchener) Bus 7. Southern (Windsor) 8. Central Eastern (Peterborough) 9. Eastern (Ottawa) 10. Northern (Sudbury) This network provides a supportive environment for health and safety professionals, fleet representatives, and consultants to discuss health and safety issues in order to make overall improvements to the industry. Each chapter focuses on specific areas of interest to that particular group. In the fall, the chapters come together with like-minded people to take part in the annual Fleet Safety Council Educational Conference. In 2015, the 24th Annual Educational Conference took place on October 2 nd in Mississauga. IHSA was a platinum sponsor of this event. The conference tried out a new format last year, scheduling several speakers for a one-day event rather than having a multi-day event. Speakers included Mark Bonner (Ministry of Transportation) - Commercial Motor Vehicle Enforcement/Education Mark Murrell and Jane Jazrawy (Carriers Edge) Secrets of the Best Fleets to Drive for Patsy Marshall Personality Dimensions Brett Carson (Ontario Provincial Police) Driving as a Task: What are the Human Factors? Last year was also the Fleet Safety Council s 50th anniversary in Ontario. Conference organizers marked this milestone with speeches and a special slide show, and by unveiling a 50th anniversary logo for promotional material. Ontario Truck Driving Championships The 2015 Ontario Truck Driving Championships were held in London. IHSA sponsored the single/tandem division of the competition, which sees drivers from across the province participate in high-skill driving competitions that promote safety, accuracy, and deft driving as well as vehicle inspection techniques. Transportation Advisory Council The Transportation Advisory Council provides a forum for the exchange of ideas, input, and advice on the challenges and opportunities faced by the transportation sector. In 2015 this group focused on developing a strategy to ensure its members are more closely aligned with the transportation rate groups they represent. They also made plans for projects that will be completed in the following year IHSA Annual Report 39

40 CULTURE OF HEALTH AND SAFETY Labour-Management Network IHSA continues to support a network of health and safety committees made up of more than 800 volunteers from both labour and management. They represent different regions throughout Ontario and various trades and sectors. However, they all have one thing in common a commitment to reducing injuries, illnesses, and fatalities. The Labour-Management Network consists of the following: Provincial Labour-Management Health and Safety Committee for Construction (PLMHSC) Provincial Labour-Management Safety Committee for Electrical and Utilities (PLMSC) Construction Legislative Review Committee (CLRC) 16 Regional Committees 26 Trade/Sector Committees The two provincial committees are recognized under section 21 of the Occupational Health and Safety Act as advisors to the Minister of Labour. They act as conduits for the trade and regional committees to provide advice to the Minister of Labour. Together they propose changes to health and safety legislation, bring awareness about health and safety issues to the public, and serve as subject-matter experts for developing hazard alerts, advisories, safe work guidelines, and best practice documents. Trade/Sector Committees Acoustical Drywall Boilermakers Carpenters Civil Engineering CLAC (Christian Labour Association of Canada) Commercial Diving Concrete Floor Demolition Electrical (ECAO/IBEW) Elevator/Escalator High-rise Forming Insulators Ironworkers/ Rodworkers Masonry An example of this is the work done by the PLMHSC for Construction regarding changes to the Ontario Building Code (OBC). A subcommittee was formed to develop the proposal with feedback from the trade and regional committees. If accepted, these changes will bring the OBC more in line with the fall protection and working at heights requirements under the OHSA and construction regulations. More importantly, the changes will enhance the health and safety of both the general public and workers in the province of Ontario by preventing life-altering fall injuries. Millwrights Mining and Aggregates Working Group* Occupational Disease and Research Operating Engineers/ Hoisting Painters Pipe Trades Refrigeration Residential Roofers Service Sector Sheet Metal Sprinkler Tunnelling Chart 7: IHSA s Labour-Management Network PLMHSC Construction CLRC Barrie Central Ontario Hamilton Kingston London Niagara North Bay Northwestern (Thunder Bay) PLMSC Electrical Utilities Regional Committees Oshawa Ottawa Sarnia Sault Ste. Marie Sudbury Timmins Toronto Windsor *Working Groups are not included in the number of trade/ sector committees 40

41 The CLRC looks into legislation The Construction Legislation Review Committee (CLRC) co-ordinates and oversees the review of legislation under the Occupational Health and Safety Act. Working groups of subject-matter experts are set up to propose revisions to the regulations that apply to construction. These recommendations are submitted to the PLMHSC for review and then presented to the Minister of Labour. Here are highlights of some of the work done by the CLRC working groups in Powered Elevating Work Platforms Working Group This group looked into training requirements for operators of power elevated work platforms (PEWPs) and provided feedback on some of the proposed wording for the CSA Standard. Debris Netting Working Group This group made recommendations for changes to the regulations regarding debris netting. The proposal was approved by the CRLC and sent to the MOL. Temporary Stairs Working Group This group made recommendations for changes to the regulations regarding temporary stairs on construction sites. The proposal is under review by the Network. The CLRC also decided that the following topics should move to the working group stage: Raised box indicators on dump trucks Hard hats Fall protection requirements for rodworkers Trade committees connect safety to the job In 2015, the 26 Trade/Sector Labour-Management Committees worked on a number of projects related to health and safety. Here is a small sampling of some of their outstanding efforts. Boilermakers Committee Created a comprehensive new health and safety manual for their trade. Created an information brochure on the effects of drug and alcohol use on construction sites. Civil Engineering Committee Created a health and safety advisory to go along with the MOL s blitz on struck-by hazards and heavy equipment. Worked on additional documents regarding trenching and struck-by events. Struck-By Incidents and Heavy Equipment (IHSA046) 2015 IHSA Annual Report 41

42 CULTURE OF HEALTH AND SAFETY CLAC Committee (Christian Labour Association of Canada) Developed periodic health and safety communications to relay information to their members. Commercial Diving Committee Continued its work on a guideline for safe diving requirements. Wrote an article that appeared in the Canadian Association of Diving Contractors magazine. Concrete Floor Committee Continued its work on the Concrete Finishers Health and Safety Manual (M073), which will be published in Demolition Committee Developed, approved, and issued a Needs Analysis to the PLMHSC for a review of the demolition regulations. Electrical (ECAO/IBEW) Committee Worked on updating their safety manual, which will be reprinted in Researched ways to track worker training records. Electrical Construction and Maintenance Workers Safety Manual (M010) Insulators Committee Worked on developing an awareness resource for the new WHMIS 2015 system. Ironworkers/Rodworkers Committee Made a request through the CLRC for revisions to the regulations regarding safe use of body belts during rod installation. Worked on updating their trade-specific health and safety manual. Updated the Rodworkers MSD profile. Masonry Committee Worked on the Health and Safety Guide for Masonry, Tile, Terrazzo, and Allied Trades (B013), which will be published in Millwrights Trade Committee Developed a pocket-sized health and safety guide for arc welding. Worked on researching, commissioning, and troubleshooting safety issues for workers in their trade. Mining and Aggregates Working Group Completed their safe work practices manual and pocketsized lockout guide. Continued updating the following products that will be published in 2016: Mobile Diesel Generating Plants, Safe Methods for Machine Guarding, and Lock and Learn series of safety scenarios. Occupational Disease and Research Committee Lent their expertise to the development of the Occupational Disease issue of IHSA.ca Magazine (Volume 15, Issue 2). Worked on a new guideline to help employer s comply with the Designated Substances regulation (Reg. 833). Petitioned the federal and provincial governments to discontinue the use of asbestos-containing materials. The Pocket Lockout Guide (B011) 42

43 Operating Engineers/ Hoisting Committee Worked with the MOL to develop an alert on telescopic handlers. Supported setting minimum competencies for concrete pump truck operators. Continued working with the MOL to develop competency requirements for operators of rotary drill rigs. (Changes to the Construction Projects regulation (O. Reg. 213/91, s to 156.9) will require operators to be trained based on the capacity of the drill rig.) Painters Committee Created an MSD profile for their trade, which will be released in Pipe Trades Committee Worked on developing resources for dealing with asbestos and other hazardous substances that workers may encounter on the job. Refrigeration Committee Completed a safety advisory on cooling tower access. Continued its work on the Refrigeration Health and Safety Manual (M074), which will be published in Residential Committee Initiated research into changing the regulations to require basement stairs to be installed in homes under construction. Roofers Committeee Updated their Low-Slope Roofing Health and Safety Manual (M070) for reprint and revision in Reviewed electrical safety concerns regarding wiring under roof decking. Worked on developing a new safety manual for working in proximity to photovoltaic generation systems (i.e., solar panels). Worked on developing new brochures regarding housekeeping and propane for hot work applications. Sheet Metal Committee Looked into the issue of standardized training and orientation for apprentices. Reviewed their trade-specific training materials and shop safety program materials. Sprinkler Committee Reviewed injury statistics to create a separate Sprinkler National Occupation Code (NOC). Worked on developing an MSD hazard profile. Worked with the CSA and CLRC to develop a safe work procedure for exiting a raised elevating work platform. Reviewed information regarding safe work procedures specific to locking out sprinkler systems. Tunnelling Committee Continued its work on developing a new health and safety manual for their sector IHSA Annual Report 43

44 CULTURE OF HEALTH AND SAFETY Regional committees focus on community outreach Throughout 2015, the Regional Labour-Management Health and Safety Committees participated in several local events and campaigns to remind people about the importance of health and safety at work. Barrie Committee Initiated a bus advertising campaign centred around two slogans: Keep Your Promise and Your Safety Carries More Weight Than You Realize. Central Ontario Committee Revived its quarterly health and safety publication, the Central Ontario Bulletin, and have already planned the four topics that they want to address in Hamilton Committee Continued to issue a monthly Ministry of Labour Prevention Office Initiative update Organized the 2015 Joint Meeting with the Niagara and Central Ontario Committees that involved local students. Jessica Di Sabatino from MySafeWork gave a presentation. Worked with the Niagara Committee to organize the Young Worker and Apprentice Safety Awareness Session Kingston Committee Organized a Health and Safety Day on September 25, 2015, that had more than 65 attendees. The Chief Prevention Officer, George Gritziotis, addressed the group and representatives from the local police and fire departments, a doctor, and committee members also gave presentations on various topics. London Committee Hosted a Health and Safety Day at Fanshawe College. With the help of IHSA and the Ministry of Labour, the Committee Chairs provided health and safety information to approximately 600 students. Helped organize a Construction Health and Safety Action Plan (CHSAP) Consultation Session in November with the Ministry of Labour. Niagara Committee Worked with the Hamilton Committee to organize the Young Worker and Apprentice Safety Awareness Session. This was a joint venture with UA Local 67 and other trade unions in the Hamilton/Niagara region to promote health and safety for young and new workers. Over 200 people attended the event, including many local apprentices from various trades in the area. Staff from IHSA and the MOL with members of the Hamilton and Niagara Committees Mark Breslin, a fourth generation contractor, was the keynote speaker at the 2015 Young Worker and Apprentice Safety Awareness Session 44

45 North Bay Organized a Northeastern Health and Safety Conference in partnership with the Sudbury Committee and the Ministry of Labour. The event took place in June with more than 100 people in attendance. Issued a health and safety advisory on the dangers of being distracted by mobile devices on construction sites. Northwestern (Thunder Bay) Committee Completed another successful advertising campaign on buses in Thunder Bay based on IHSA s Keep Your Promise promotion. These trade-specific brochures outline the common health risks and exposures associated with each trade. The award was presented to committee members at IHSA s 2015 Annual General Meeting. Sault Ste. Marie Committee Attended and staffed a booth at the Sault Spring Exposition. Participated in the Superior Health and Safety Conference organized by WSPS. Sudbury Committee Helped organize the Construction Action Plan Consultation Session with the Ministry of Labour. Oshawa Committee Hosted an event for young workers with more than 250 local high school students in attendance and eight trade-specific demonstrations and booths. IHSA delivered a presentation in the mobile classroom. Ottawa Committee Prepared a health and safety presentation for young workers and delivered it to local students. Sarnia Committee Winner of the 2014 Gil Samson Award, which recognizes the extraordinary achievements of a Labour-Management Committee. The committee received the award for compiling and distributing IHSA s Occupational Health Risks brochure series, also known as diagnostic toolkits, to 100 medical practitioners in the Sarnia area. CPO George Gritziotis presents the MOL s Construction Action Plan to the co-chairs of IHSA s Labour-Management Committees Timmins Committee Held its Annual Safety Awards night in conjunction with the Timmins Construction Association. The committee recognized the firms with the best health and safety performances in the Timmins area. Began looking into occupational disease as it relates to the region IHSA Annual Report 45

46 CULTURE OF HEALTH AND SAFETY Toronto Committee In 2015, planned and organized a Health and Safety Day that took place in the spring of The event focused on such topics as working at heights and defensive driving. Part of the planning involved gathering local sponsorships to make this a free event for participants. Dean Dunn (left), Manager of the Labour-Management Network, and Scott Laing (right), Labour-Management Coordinator, staff the booth on Health and Safety Day Windsor Committee Held a meeting at the Safety Village that featured a presentation from the Ontario Provincial Police on road safety and enforcement of the Highway Traffic Act and a presentation on the new WHMIS 2015 requirements from IHSA s hygienist. Translated IHSA s Handbook for Construction Traffic Control Persons (B016) into French for publication in Annual General Meeting On September 24, 2015, IHSA gathered together with health and safety advocates and leaders from across Ontario at the Centre for Health and Safety Innovation in Mississauga (CHSI). An audience consisting of workers, joint health and safety committee members, and employers from within the sectors we serve took part in our fifth Annual General Meeting (AGM) of voting members. Along with the formal business meeting, this event provided a platform to come together as health and safety advocates and leaders with the purpose pose of encouraging and renewing the efforts put into creating safe workplaces throughout the province. IHSA s Acting President and CEO, Enzo Garritano, spoke to the more than 200 guests about some of IHSA s system highlights our unique challenges, the need for high-risk training, how our strategic plan aligns with Ontario s prevention plan, and the improved reach throughout the province thanks to the Labour- Management Health and Safety Committees and Fleet Safety Council. The event was capped off with the presentation of a number of awards from across all of IHSA s sectors. Many individuals, groups, and companies were recognized for their outstanding health and safety efforts throughout the year. 46

47 IHSA honours the achievements of friend and colleague Bill White who passed away suddenly on April 28, His 12 years of passionate service to the utilities industry most recently as a subject-matter expert for the Utility Work Protection Code, had a great impact on the lives of the workers and families that he represented. The award was accepted by his daughter Kimberly (centre left) and wife Louise (centre). Representatives from Whitby Hydro Energy Services Corporation accept the President s Award for 250,000 hours without a lost-time injury Among many recipients achieving COR in 2015 were North America Construction (1993) Ltd. whose representatives are seen here accepting their plaque Representatives from Orillia Power receive the Zeroquest Award for Outcome Level 3 a 2015 IHSA Annual nua lr Report 47

48 CULTURE OF HEALTH AND SAFETY Communicating with Our Members The website is yet another access point for IHSA to interact with our members. It provides a wealth of free resources, product information, and online training registration, and it serves as a gateway for those seeking health and safety support. In 2015, IHSA s website had 445,477 sessions with more than 3.4 million individual page views. Each of the sessions or visits that featured more than one page view averaged seven page views. January 2015 was our busiest month with nearly 60,000 sessions. 2-Minute News 7,815 subscribers 691 new subscribers in 2015 IHSA.ca Magazine 16,714 subscribers 532 new subscribers in 2015 Besides the home page, the most popular web pages were: 1. Product search 2. Certificate of Recognition (COR ) 3. Online Safety Talks (V005) 4. Contact Us 5. About Us 6. Working at heights resources 7. Online Construction Health and Safety Manual (M029) 8. Course search 9. Basics of Supervising 10. Policy and Program Resources Twitter 2,772 followers 636 new followers in 2015 LinkedIn 2,548 followers 797 new followers in 2015 IHSA.ca Website 445,477 visitors 3.4 million total pageviews 1.6 million unique pageviews Among one of the website s most popular features is the ability to download free resources such as safety talks and information sheets. The top 10 downloads were: 1. IHSA s Training Catalogue (IHSA002) 2. Information on working at heights training 3. Magazine article on winter hazards 4. Construction Health and Safety Officer (CHSO) application form 5. Sample job safety analysis 6. Eye protection safety talk 7. Housekeeping safety talk 8. Your Guide to Safe, Efficient Winter Driving booklet (B010) 9. Cold Stress safety talk 10. Responsibilities safety talk. 48

49 Social media makes its mark IHSA makes use of various social media outlets to provide information on upcoming events, products, and services, as well as industry news, health and safety research, and other relevant information that would be of interest to our members. Twitter and LinkedIn IHSA saw a steady increase in both Twitter and LinkedIn followers throughout 2015 (Chart 8). With 636 and 797 new followers added, that brings our totals to 2,772 and 2,548 at the end of We interact with our Twitter followers on a daily basis. We value their feedback and rely on them to deliver our health and safety message to other workers in Ontario, across Canada, and around the world. IHSA s social marketing initiatives for 2015 covered a wide variety of topics such as musculoskeletal disorders (MSDs), distracted driving, and working at heights. By employing social media techniques as well as person-to-person interactions at events and conferences, IHSA was able to network with thousands of people and discuss a variety of health and safety topics. In collaboration with the Ministry of Labour and other health and safety associations, IHSA provided links and information on sites to support campaigns on working at heights and musculoskeletal disorders. Using the same logos and hashtags #stopfalls and #workshouldnthurt all partner associations promoted events, information, products, and other materials to support the campaigns. Most popular social media links Some of the most popular links that people connected cted to through our various social media platforms in 2015 were: New WHMIS information IHSA job postings Basics of Supervising course Fall protection Working at heights Regulatory changes COR 2015 IHSA Annual Report 49

50 MEMBER ILLNESS AND INJURY PERFORMANCE Occupational Disease Health hazards have caused more fatalities among IHSA member firms than any other type of hazard. These hazards are often overlooked because they re invisible and take years to develop. But the reality is, for many workers and their families, exposure to health hazards in the workplace have caused as much, if not more, devastation than traumatic injuries from high-hazard work activities such as working at heights, working around moving equipment, working with electricity, or driving motor vehicles. Fatal disease claims The toll taken by occupational disease in Ontario is significant. Over the last 10 years, (2005 to 2014), 549 fatal occupational disease claims were approved by the Workplace Safety and Insurance Board (WSIB) from IHSA member firms (Chart 9). Chart 9: Occupational Disease Fatalities for IHSA Rate Groups ( ) * Transportation 6 % 32 claims In the construction sector, workers often perform high-hazard work that can lead to a fatality. However, over the last 10 years, fatalities from exposure to health hazards are more than double the fatalities from traumatic events in construction rate groups (Chart 10). Electrical & Utilities 4 % Construction 90 % 495 claims 22 claims Chart 10: Traumatic Fatalities vs Occupational Disease Fatalities in Construction Rate Groups ( ) 202 traumatic fatalities 495 occupational disease fatalities Even more important than the numbers is the impact that an occupational disease has on workers and their families. For many diseases, there is prolonged pain and suffering. Family members often have to care for their loved ones and watch them battle through their illness. Financially, the costs associated with occupational diseases are also higher. It is estimated that the average cost per occupational disease claim is four times higher than the average fatality claim from a traumatic event. This cost is eventually borne by industry. Many of these occupational disease deaths were caused by mesothelioma, lung cancer, asbestosis, and gastrointestinal cancer. All of these diseases are associated with asbestos exposure. Charts 11, 12, and 13 show that most of the fatal occupational disease claims for our rate groups over the last ten years are from asbestos-related diseases (90% in construction, 69% in transportation, and 82% in electrical and utilities). While the number of approved occupational disease fatalities has fluctuated quite a bit over the past ten years, we haven t seen a change overall. *Source: Workplace Safety and Insurance Board Source: WSIB/EIW Snapshot Current to March

51 Over the last few years, IHSA established working groups consisting of industry stakeholders to help combat the prevalence of occupational disease. One of the working groups made a recommendation to the Ministry of Labour to remove the construction industry s exemption from Regulation 833 (Occupational Exposure Limits). This change came into effect on July 1, Another group s work resulted in greater protection against carbon monoxide with amendments to section 47 of the Construction Projects regulation (213/91). These regulation changes should lead to a decrease in occupational disease claims if workplaces strictly adhere to their requirements. As with any hazard, workplaces must identify, assess, control, and evaluate those hazards and risks that contribute to workplace illnesses. While young workers will likely face less exposure than the workers before them, there are concerns about emerging health risks associated with exposure to such things as nanomaterials found in many work materials, welding fumes, silica, and diesel exhaust. 10YEAR TOTAL Chart 13: Fatal Occupational Disease Claims in Electrical and Utilities ( ) Source: Workplace Safety and Insurance Board Lung cancer 23 % 5 claims 10YEAR TOTAL Chart 12: Fatal Occupational Disease Claims in Transportation ( ) Other 18 % 4 claims Total fatalities 22 10YEAR TOTAL Mesothelioma 59 % 13 claims The majority of claims are from asbestos-related diseases Chart 11: Fatal Occupational Disease Claims in Construction ( ) Other 31 % 10 claims Lung cancer 22 % 7 claims Total fatalities 32 NOTE: Electrical and Utilities Rate Groups include 830, 833, 835, and 838. Other Lung cancer 149 claims 21 % 30 % 101 claims Mesothelioma 47 % 15 claims The majority of claims are from asbestos-related diseases Total fatalities 495 NOTE: Transportation Rate Groups include 551, 553, 560, 570, 577, 580, 584, 681, and 689. Mesothelioma 49 % 49 % Mesothelioma 245 claims 245 claims The majority of claims are from NOTE: asbestos-related Construction diseases Rate Groups include 134, 497, 704, 707, 711, 719, 723, 728, 732, 737, 741, 748, 751, and 764. NOTE: A more detailed breakdown of occupational diseases can be found at /occupational_health 2015 IHSA Annual Report 51

52 MEMBER ILLNESS AND INJURY PERFORMANCE Non-fatal disease claims Exposure to health hazards can also cause diseases that are not fatal but can have a significant impact on a worker s quality of life. (See Tables 5, 6, and 7.) Claims for noise-induced hearing loss (NIHL) have climbed drastically between 2005 and 2014, to the point where NIHL accounts for more non-fatal occupational disease claims than any other cause. (See Charts 14, 15, and 16.) In July 2016, the MOL s new Noise Regulation (O.Reg. 381) came into effect. It limits the amount of noise a worker may be exposed to and requires employers to put measures in place to control noise exposure. The proposal that led to this new legislation was developed by one of IHSA s Working Groups. In addition, IHSA offers several free resources to help workplaces control noise, such as online e-tools, health and safety manuals, and safety talks. Table 5: Non-Fatal Occupational Disease Claims for Construction ( ) 10YEAR TOTAL Type of Claim Percentage No. of Claims Noise-induced hearing loss 51% 5,401 Hand-arm vibration syndrome 11% 1,119 Signs and symptoms * 10% 1,030 Toxic effects 7% 774 Dermatitis 6% 605 Pleural plaques 4% 464 Heat exhaustion 3% 358 Asbestosis 1% 152 Allergic reaction 1% 114 Chronic obstructive pulmonary disorder 1% 113 Miscellaneous 5% 533 Table 6: Non-Fatal Occupational Disease Claims for Electrical Utilities ( ) 10YEAR TOTAL Type of Claim Percentage No. of Claims Noise-induced hearing loss 41% 632 Toxic effects 20% 306 Signs and symptoms * 13% 199 Dermatitis 13% 194 Allergic reaction 2% 27 Heat exhaustion 2% 25 Hand-arm vibration syndrome 2% 25 Pleural plaques 2% 25 Miscellaneous 6% 95 Table 7: Non-Fatal Occupational Disease Claims for Transportation ( ) 10YEAR TOTAL Type of Claim Percentage No. of Claims Noise-induced hearing loss 52% 2,090 Signs and symptoms * 18% 744 Toxic effects 11% 433 Dermatitis 7% 265 Heat exhaustion 3% 129 Allergic reaction 2% 101 Other respiratory diseases 1% 60 Miscellaneous 6% 235 * Signs and Symptoms include oxygen deficiency, chemical burns, welding fumes, etc. Toxic Effects include insect bites, other chemicals, etc. Source: Workplace Safety and Insurance Board 52

53 Chart 15: 10-Year Trend for Non-Fatal Occupational Disease Claims for Transportation 1,200 1,000 Chart 14: 10-Year Trend for Non-Fatal Occupational Disease Claims for Construction Noise-induced hearing loss All other non-fatal claims Approved Claims Noise-induced hearing loss All other non-fatal claims Approved Claims Year 200 Chart 16: 10-Year Trend for Non-Fatal Occupational Disease Claims for Electrical & Utilities Year Approved Claims Noise-induced hearing loss All other non-fatal claims Year Source: Workplace Safety and Insurance Board 2015 IHSA Annual Report 53

54 MEMBER ILLNESS AND INJURY PERFORMANCE Injury Performance For IHSA member firms, 2015 was another good year in terms of injury prevention. The 7.86% reduction in the total injury rate is more than double the reduction we had last year (Table 8). In fact, all of our injury and fatality numbers went down considerably, even while industry activity continued to increase (12,710 more full-time equivalent workers). Table 8: Overall Injury Performance in IHSA Rate Groups* Measure % Change Total Injury Rate % Total Injury Count 32,531 34, % Traumatic Fatalities Count Lost-time Injury (LTI) Rate % LTI Count 8,511 9, % Non-lost-time Injury (NLTI) Count 23,986 25, % Full-time Equivalent Workers (FTEs) 712, , % Total Injury Rate = (LTIs + NLTIs + Traumatic Fatalities / FTEs) * 100 Total Injury Count = LTIs + NLTIs + Traumatic Fatalities + Disease Fatalities LTI Rate = (LTIs/FTEs) * 100 Chart at 17 shows that the total injury rates, LTI rates, and NLTI rates for IHSA rate groups have declined steadily over the last five years. Together, we are making continual and measurable progress toward our vision: Workplaces without injuries, illnesses, or fatalities. Percentage Chart 17: Injury Rates in IHSA Rate Groups 5-year Trend Total Injury Rate NLTI Rate LTI Rate Year Workplace fatalities Although we had 16 fewer traumatic fatalities in 2015 compared with 2014, it s difficult to consider this a success when 28 Ontario workers lost their lives on the job last year. (See Chart 18.) The number of deaths from motor vehicle incidents (MVIs) decreased significantly, from 17 in 2014 to 6 in Also, the number of struck-by fatalities decreased from 13 to 5. The number of fall fatalities stayed the same last year. However, they were the number one cause of death for IHSA members in 2015, unlike in 2014 when they were third, behind MVIs and struck-bys. In the Other category, electrocution and helicopter/ airplane crashes once again accounted for multiple fatalities (two each in 2014 and 3 each in 2015). *Source: Detailed HSA Entity Profile IHSA, Current to March 2016 and Current to March 2015 Source: WSIB/EIW Snapshot Current to March

55 Chart 18: 2015 Traumatic Fatalities in IHSA Rate Groups Falls 4 Falls from Ladder/ Scaffold 2 Falls from Roof 2 Falls from Equipment Collapse 1 Fall from Fly Form Motor Vehicle Incidents 4 Motor Vehicle Collision 1 Loss of Vehicle Control 1 Caught by Vehicle Struck-bys 2 Struck by Object 2 Caught in/compressed by Equipment 1 Struck by Moving Equipment Other 3 Contact with Electricity 3 Aircraft Accident 1 Heat Stroke 1 Physical Assault Falls MVIs Struck-bys Other 2015 IHSA Annual Report 55

56 MEMBER ILLNESS AND INJURY PERFORMANCE Lost-time injuries by priority hazards In 2015, the lost-time injury (LTI) counts and the LTI rates either went down or stayed the same for all of our priority hazards except struck-bys and critical injuries (Table 9). For falls, the numbers dropped considerably. When compared with the reduction of 8.78% in the overall LTI count (as seen in Table 8), a reduction of 14.9% for falls is quite impressive. It s a good indicator that putting our focus on reducing this hazard is beginning to yield positive results. However, we ll have to increase our work on reducing the number of struck-by injuries, which increased by 3.17% last year. Table 9: Lost-Time Injuries by Priority Hazard % Change Hazards LTI Count LTI Rate LTI Count LTI Ra te *Struck-bys include contact with objects and contact with machinery and moving equipment. Contact with machinery and moving equipment is a sub-set of struck-bys accounting for approximately 10% of all struck-by injuries. LTI Coun nt LTI Rate MSDs 2, , % % Falls 2, , % % Struck-bys* 2, , % % Contact with machinery and mo obile equipment % 33.3% MVIs % 0% Critical Injuries % 0% Source: Detailed HSA Entity Profile IHSA, Current to March 2016 and Current to March 2015 For more detailed information, visit the Statistics and Research section at 56 a

57 Looking at the five-year trend in Chart 19, the LTI rates for MSDs has continued to decline at a steady pace over the last five years. The rate for falls went up slightly in 2014 after a decline in With the release of the Working at Heights Standards and the increased emphasis on working at heights training in Ontario, the LTIs for fall-related injuries started to trend downwards again in 2015, as we anticipated. Although the LTI rate of struck-bys has been declining, it went up slightly in Last year, we developed a number of new products designed to reduce this hazard (see Table 10). With these initiatives, coupled with the MOL blitz on struckby hazards that was held in the spring of 2015, we expect the number of struck-bys to come down in Unfortunately, there s been little change in the LTI rates for MVIs over the last five years. We must do more to lower the number of injuries caused by this hazard. That s why our Strategic Plan includes a deep dive of the transportation sector. Through this extensive analysis, we hope to develop new strategies to reduce the number of injuries and fatalities caused by MVIs. Chart 19: LTI Rates by Priority Hazards 5-year Trend Percentage MSD Struck-bys Falls MVIs Product development by priority hazards One of the ways in which we target priority hazards is by developing products that focus on ways to prevent them (Table 10). In 2015, we developed the following new products to encourage our membership to do more to prevent injuries associated with our priority hazards and other hazards common to their sector. Table 10: LTIs by Priority Hazards Product Development MVIs Trucking Operations School Bus Safety Promise to Focus on the Road brochure MSDs Lifting Safety Struck-bys Struck-By Incidents and Heavy Equipment Working Safely On or Around Heavy Equipment Falls Working at Heights Reference Guide MSDs, Falls, Struck-bys Boilermakers Manual Safe Work Practices for the Aggregates Industry Other Hazards The Pocket Lockout Guide Health and Safety Guide: Arc Welding Carbon Monoxide Dangerous Decisions WHMIS 2015 poster Health and Safety Advisory: Mobile Devices IHSA041 IHSA044 IHSA049 IHSA043 IHSA046 W455 V001 M071 M075 B011 B012 IHSA042 IHSA048 P003 W Year Source: WSIB/EIW Snapshot Current to March IHSA Annual Report 57

58 MEMBER ILLNESS AND INJURY PERFORMANCE Lost-time injuries by vulnerable workers Looking at the last five years, Chart 20 shows that our industries have had some success reducing the number of LTIs experienced by young workers. Since 2013, the numbers have been trending downwards. For new workers, the numbers of LTIs have come down considerably in 2015 after the high experienced in This 10.8% reduction brings the LTI count for new workers (635 in 2015) close to the lowest number experienced in the last five years (634 in 2012). Chart 20: LTI Counts by Vulnerable Workers 5-year Trend* 1,200 1,163 1,142 1,175 1,141 1,087 Lost-time injuries by high-impact claims Lower back injuries continue to be the most costly claim in 2015, as was the case in 2014 (Table 11). However, a significant decrease in both the count and rate is a positive sign for IHSA member firms. This reduction is also reflected in the lower number of MSD-related lost-time injuries in Unfortunately, the number of fractures went up slightly, even though the rate stayed the same. The good news is that the number and rate of shoulder injuries, which increased in 2014, decreased significantly in 2015 (by more than 15%). Also, the number of total high-impact claims went down by over 7% last year, so it was a positive outcome overall for ,000 Counts Young workers New workers Table 11: LTIs by High-Impact Cla ims % Change Count Rate Count Rate Count Rate Lower Back 1, , % % Shoulder % -20% Fractures 1, , % 0% Total HI Claims 3, , % -6.12% Year *Source: WSIB/EIW Snapshot Current to March 2016 Source: Detailed HSA Entity Profile IHSA, Current to March 2016 and Current to March

59 Lost-time injuries by rate groups We d like to commend the firms in the rate groups listed in Table 12 for having the lowest LTI rates in They lead the way for all other IHSA rate groups in terms of injury prevention. There were some changes to the top ten list in Although the top three stayed the same as the previous year, Aggregates (134) moved from sixth to fourth place by reducing their LTI rate by 20% (from 0.95 to 0.76). School Buses (584), which fell out of the top ten in 2014, has come back strong to sit in eighth place. The firms in this rate group reduced their LTI rate by more than 16% (from 1.14 in 2014 to 0.95 in 2015). We also congratulate Heavy Civil Construction (732) for making it onto the list. The firms in this rate group lowered their LTI rate by more than 22% (from 1.24 in 2014 to 0.96 in 2015). Table 12: Top Ten Lowest LTI Rates by Rate Group in 2015 * Rank Rate Group LTI Rate Natural Gas Distribution Electric Power Generation Oil, Power and Water Distribution Aggregates ICI Construction Electrical and Incidental Construction Roadbuilding and Excavating School Buses Heavy Civil Construction Power and Telecommunication Lines 1.00 Note: Rate Group 755: Non-Exempt Partners and Executive Officers in Construction was not included in the top 10 because partners and officers cannot perform any construction work on a site. For more detailed information on the performance of each IHSA rate group, visit the Statistics and Research section at *Source: WSIB/EIW Snapshot Current to March IHSA Annual Report 59

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61 2015 IHSA Annual Report 61

62 Michael Dauncey Joe Redshaw The accompanying notes are an integral part of these financial statements. 62

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78 Training when and where you need it. Voyager Training Centre 21 Voyager Court South, Etobicoke, Ontario M9W 5M7 Tel: Fax: Make safety work for you. IHSA is your first step. IHSA is a leader in health and safety education. Through skills-based training, auditing, and evaluation, we provide safety solutions to those who perform high-risk activities such as working at heights, working with energized high-voltage power systems, driving motor vehicles, transporting dangerous goods, working on suspended access equipment, and utility line clearing. Centre for Health & Safety Innovation 5110 Creekbank Road, Suite 400, Mississauga, Ontario L4W 0A1 Tel: Fax: Skills Development Centre 5345 Creekbank Road, Mississauga, ON L4W 5L5 Tel: We incorporate a research-based educational methodology in everything we do, from the needs assessment stage through to program development, delivery, and evaluation. This comprehensive evaluation framework, which measures program and performance outcomes, is a critical element in high-risk-activity education. Find out what we can do for you at IHSA s Mobile Classroomom Dave Dametto, 5110 Creekbank Road, Suite 400 Health and Safety Mississauga, Ontario L4W 0A1 Canada Consultant Tel: Fax: