2017 UVA Health System Engagement Survey Items
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1 2017 UVA Health System Survey Items Keep the following key terms in mind when taking the survey. Key Terms Organization: When a question refers to the organization, consider the place where you primarily deliver services within the University of Virginia Health System (i.e. UPG, Medical Center, etc.). Senior Management: When a question refers to senior management, consider leaders at the chief level. The person I report to : When a question refers to the person you report to, consider the person who conducts your performance evaluation. Work Unit: When a question refers to your work unit, consider the group of team members you work with on a regular basis who report to the same person as you. Team Members: When a question refers to team members, consider all of the people you work with at UVA Health System. Key Blue = 15 Power Items/Questions (Indicate Tier) Questions: 1, 3, 5, 6, 8, 9, 10, 13, 14, 16, 18, 23, 24, 26 & 28 Orange = 6 Items/Questions - Comprise Percentile Ranking Questions: 20, 21, 25, 27, 29 & 32 Bold/Italicized = 6 Items/Questions that Comprise Action Planning Readiness Score Questions: 3, 4, 9, 19, 26 & 28 1
2 Domain 1 My work unit works well together. Teamwork and Collaboration 2 This organization cares about its clients/patients. Quality & Service Organization 3 The person I report to treats me with respect. Leadership Manager 4 The person I report to cares about my job satisfaction. Leadership Manager 5 Different work units work well together in this organization. Teamwork Organization 6 I am satisfied with the recognition I receive for doing a good job. Recognition Manager 7 When appropriate, I can act on my own without asking for approval. Involvement Manager 8 This organization conducts business in an ethical manner. Organizational Values Organization 9 I am involved in decisions that affect my work. Involvement Manager 10 This organization provides high-quality care and service. Quality & Service, Pride Organization This organization makes every effort to deliver safe, error-free care to Organization 11 Quality patients. 12 I get the training I need to do a good job. Development Organization 13 This organization supports me in balancing my work life and personal life. Work-Life Balance Organization 14 I like the work I do. My Work 15 Patient safety is a priority in this organization. Quality Organization 16 My pay is fair compared to other healthcare employers in this area. Fair Compensation Organization 17 The environment at this organization makes employees in my work unit want to go above and beyond what's expected of them. Energy and Focus 18 This organization treats employees with respect. Care Organization 19 The person I report to encourages teamwork. Leadership Manager 2
3 20 I am proud to tell people I work for this organization. 21 I would stay with this organization if offered a similar position elsewhere. I have sufficient time to provide the best care/service for our 22 Resources & Staffing clients/patients. 23 My job makes good use of my skills and abilities. My Work 24 This organization provides career development opportunities. Professional Development Organization 25 I would recommend this organization to family and friends who need care. 26 I respect the abilities of the person to whom I report. Leadership Manager 27 I would like to be working at this organization three years from now. 28 The person I report to is a good communicator. Leadership Manager 29 I would recommend this organization as a good place to work. 30 I get the tools and resources I need to provide the best care/service for our clients/patients. Resources & Staffing Organization 31 My work unit is adequately staffed. Resources & Staffing Organization 32 Overall, I am a satisfied employee. 33 I rarely lose sleep over work issues. Resilience-Decompression 34 I am able to free my mind from work when I am away from it. Resilience-Decompression 35 I can enjoy my personal time without focusing on work matters. Resilience-Decompression 3
4 36 I am able to disconnect from work communications during my free time ( s/phone etc.). Resilience-Decompression 37 I see every patient/client as an individual person with specific needs. Resilience-Activation 38 I care for all patients/clients equally even when it is difficult. Resilience-Activation 39 The work I do makes a real difference. Resilience-Activation 40 My work is meaningful. 41 Open UVA Health System communicates effectively across different levels of the organization Please provide one suggestion on how to make this organization a better place to work. Open Please tell us why you stay at this organization. My Work, Resilience- Activation Communication Organization 4
5 2017 UVA Health System Magnet Survey Items / Questions (RN Patient Facing) # Item / Question Theme 41 Within my scope of nursing practice, I have the freedom to act on what I know is in the best interest of the patient. Autonomy 42 I have the opportunity to influence nursing practice in this organization. Autonomy 43 I have opportunities to learn and grow in this organization. Professional Development 44 The person I report to uses the performance process to coach me on my professional development. Professional Development 45 The person I report to supports free exchanges of opinions and ideas. 46 The person I report to is responsive when I raise an issue. 47 Nurse leaders are accessible in this organization. 48 Senior nursing leadership is responsive to my feedback. 5
6 49 Communication between physicians, nurses, and other medical personnel is good in this organization. Interprofessional Relationships 50 We effectively use cross functional (interprofessional) teams in this organization. 51 There is good collaboration between nursing and the different ancillary services, e.g., pharmacy, lab, radiology, nutrition, behavioral health, etc. 52 Overall, I am satisfied with the expertise of the nursing staff. 53 My work unit uses evidence-based practice in providing patient care. 54 My work unit demonstrates a commitment to patient- and family-centered care. Interprofessional Relationships Interprofessional Relationships 55 I am involved in quality improvement activities. 56 Our organizational values are reflected in our Nursing Professional Practice Model. 57 Nurse leaders share a clear vision for how nursing should be practiced in this organization. 6
7 58 Nurses in my work unit help others to accomplish their work. 59 Nurses in my work unit help others even when it's not part of their job. RN to RN Teamwork and Collaboration RN to RN Teamwork and Collaboration 7
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