2018 UVA Health System Engagement Survey Items
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- Austen Junior Stevens
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1 2018 UVA Health System Engagement Survey Items Keep the following key terms in mind when taking the survey. Key Terms : When a question refers to the organization, consider the place where you primarily deliver services within the University of Virginia Health System (i.e. UPG, Medical Center, SON, HSL, etc.). Senior Management: When a question refers to senior management, consider the EVP/CEO/Administrator and the executive team of your function within UVA Health System. The person I report to : When a question refers to the person you report to, consider the person you primarily reported to on February 28 th. Work Unit: When a question refers to your work unit, consider the group of team members you primarily work with on a regular basis on February 28 th who report to the same person as you. Team Members: When a question refers to team members, consider all of the people you work with at UVA Health System. Key Blue = 15 Power Items/Questions that Compromise Tier Score - Items selected from all domains that most powerfully drives a team s commitment. Orange = 6 Engagement Items/Questions - Comprise Percentile Ranking - These items measure a team member s emotional attachment to, identification with, and involvement within the organization Bold/Italicized = 6 Items/Questions that Comprise Action Planning Readiness Score - These items represent team members readiness to engage in feedback and action planning with their manager
2 1 This organization cares about its clients/patients. 2 The person I report to treats me with respect. Manager 3 This organization values employees from different backgrounds. 4 My ideas and suggestions are seriously considered. Manager 5 The person I report to cares about my job satisfaction. Manager 6 I am satisfied with the recognition I receive for doing a good job. Manager 7 There is a climate of trust within my work unit. Employee 8 This organization conducts business in an ethical manner. 9 I am involved in decisions that affect my work. Manager 10 When appropriate, I can act on my own without asking for approval. Manager 11 This organization supports me in balancing my work life and personal life. 12 I like the work I do. Employee 13 My pay is fair compared to other healthcare employers in this area. 14 The environment at this organization makes employees in my work unit want to go above and beyond what's expected of them. Employee
3 15 I get the training I need to do a good job. 16 Patient safety is a priority in this organization. 17 This organization treats employees with respect. 18 The person I report to encourages teamwork. Manager 19 I am proud to tell people I work for this organization. Engagement 20 I would stay with this organization if offered a similar position elsewhere. Engagement 21 My job makes good use of my skills and abilities. Employee 22 This organization provides career development opportunities. 23 I get the tools and resources I need to provide the best care/service for our clients/patients. 24 I have sufficient time to provide the best care/service for our clients/patients. Employee 25 I respect the abilities of the person to whom I report. Manager 26 I would like to be working at this organization three years from now. Engagement 27 The person I report to is a good communicator. Manager 28 My work is meaningful. Employee
4 29 I would recommend this organization as a good place to work. Engagement 30 Overall, I am a satisfied employee. Engagement 31 My work unit works well together. Employee 32 Different work units work well together in this organization. 33 My work unit is adequately staffed. 34 The amount of job stress I feel is reasonable. Employee 35 Communication between physicians, nurses, and other medical personnel is good in this organization. 36 This organization provides high-quality care and service. 37 I would recommend this organization to family and friends who need care. 38 This organization makes every effort to deliver safe, error-free care to patients. Engagement 39 I can enjoy my personal time without focusing on work matters. Employee 40 I am able to disconnect from work communications during my free time ( s/phone etc.). Employee 41 I rarely lose sleep over work issues. Employee 42 I am able to free my mind from work when I am away from it. Employee
5 43 I see every patient/client as an individual person with specific needs. Employee 44 I care for all patients/clients equally even when it is difficult. Employee 45 The work I do makes a real difference. Employee Open Please give examples of trust and respect being displayed in this organization. Magnet Survey Items (RN Patient Facing) 46 Within my scope of nursing practice, I have the freedom to act on what I know is in the best interest of the patient. 47 I have the opportunity to influence nursing practice in this organization. 48 I have opportunities to learn and grow in this organization. 49 The person I report to uses the performance process to coach me on my professional development. 50 The person I report to supports free exchanges of opinions and ideas. 51 The person I report to is responsive when I raise an issue. 52 Nurse leaders are accessible in this organization. 53 Senior nursing leadership is responsive to my feedback. 54 We effectively use cross functional (interprofessional) teams in this organization.
6 Magnet Survey Items (RN Patient Facing) 55 There is good collaboration between nursing and the different ancillary services, e.g., pharmacy, lab, radiology, nutrition, behavioral health, etc. 56 Overall, I am satisfied with the expertise of the nursing staff. 57 My work unit uses evidence-based practice in providing patient care. 58 My work unit demonstrates a commitment to patient- and family-centered care. 59 I am involved in quality improvement activities. 60 Our organizational values are reflected in our Nursing Professional Practice Model. 61 Nurse leaders share a clear vision for how nursing should be practiced in this organization. 62 Nurses in my work unit help others to accomplish their work. 63 Nurses in my work unit help others even when it's not part of their job.
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