Association for Healthcare Accreditation Professionals Conference

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1 an hcpro, inc.,/greeley Company seminar 2nd Annual Association for Healthcare Accreditation Professionals Conference The only event of its kind for joint commission and cms survey preparation Register by March 6th and SAVE $100! AHAP Members SAVE $200! May 8 9, 2008 Caesars palace Las Vegas, NV

2 Stay ahead of the game in the ever-changing survey process world! Join fellow colleagues for this unique conference and learn new strategies that will benefit your entire staff.» Discuss major problem areas facing survey coordinators in 2008, including The Joint Commission and CMS hot spots» Learn answers to your most pertinent and pressing accreditation questions» Discover methods to prepare your staff for a survey and help them understand the latest standards» Share success stories with fellow attendees Become an AHAP member and SAVE! The Association for Healthcare Accreditation Professionals is the first association specifically for accreditation professionals. You will have access to numerous resources to answer your most challenging accreditation questions. AHAP members SAVE $200! Register online at and reference the source code located above your name in the address block or call customer service at 800/ FACULTY Lisa Eddy, RN, CPHQ, is a senior consultant for The Greeley Company, a division of HCPro, Inc. in Marblehead, MA. With more than 18 years of healthcare management and leadership experience, she applies her management and nursing experiences with medical facilities and staffs to develop solutions to their toughest problems. Eddy has particular expertise in Joint Commission and AOA accreditation and CMS surveys. Gayla J. Jackson, RN, BSN, has been a nurse manager for more than 20 years at Mount Auburn Hospital in Cambridge, MA, and is an AHAP advisory board member. She has served on Mt. Auburn s communication of critical results team and is a member of the hospital s medical safety steering committee and its medication reliability task force. In addition, Jackson played important roles in the Massachusetts Coalition for the Prevention of Medical Errors three-year project to improve patient safety. As an advisory committee member, she helped select two patient safety issues that the project would address; communication of critical test results was one of the issues chosen. Kurt Patton, MS, is a senior consultant for The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. He brings more than 30 years of healthcare management and consulting experience to his work with hospitals and ambulatory care facilities across the country. Patton served as executive director of accreditation services at The Joint Commission for approximately eight years, until his retirement in December In this role, he worked with numerous types of accredited organizations that were seeking to be resurveyed, merging, evolving, or acquiring new services, as well as new organizations seeking to become accredited. Jean S. Clark, RHIA, is director of health information services at Roper Saint Francis Healthcare in Charleston, SC, and is an AHAP advisory board member. She has served on The Joint Commission standards review task force and has been on the expert panel for its information management chapter, which resulted in sweeping changes for the accreditation process that began in January She is a well-known author and speaker on topics related to accreditation and has published two best-selling books from HCPro: Information Management: The Compliance Guide to the JCAHO Standards, Fifth Edition and Ongoing Records Review: A Guide to JCAHO Compliance and Best Practice, Fourth Edition. Jodi L. Eisenberg, MHA, CPHQ, CPMSM, is the program manager for accreditation and clinical compliance at Northwestern Memorial Hospital in Chicago and is the chair of the AHAP advisory board. She has more than 16 years of experience in healthcare administration. In her current role, she is responsible for leading a full range of The Joint Commission s and other accreditation and regulatory compliance activities to promote a state of constant survey readiness. In addition, Eisenberg serves as an editorial advisor for Briefings on The Joint Commission, published by HCPro, Inc., and has participated in several audioconferences related to accreditation.

3 2nd Annual Association for Healthcare Accreditation Professionals Conference Attend this one-of-a-kind event and make Joint Commission and CMS survey preparation a breeze. During the 2 nd Annual Association for Healthcare Accreditation Professionals Conference, participants will learn valuable solutions to their most challenging accreditation topics, and share best practices with other professionals. Learning Objectives Upon completion of this program, participants will be able to:» Communicate survey readiness strategies to their staff» Understand The Joint Commission s latest leadership standards updates» Apply knowledge learned about the 2008 National Patient Safety Goals to everyday practice» Build and maintain an efficient system for delivering critical test results» Restructure or add to an existing suicide risk assessment policy» Discuss methods to manage medication reconciliation at their facility» Learn solutions to many of The Joint Commission s most challenging requirements Who Should Attend» Survey coordinators» Quality managers» Risk managers» PI directors» Nurse managers» Patient safety officers We can help train your entire staff. Send a team of 4 and your 5th member is FREE! Visit for more information.

4 2nd Annual Association for Healthcare Accre Overview The role of a survey coordinator has changed considerably over the past several years. You re required to collect more data than ever before, train staff, and sufficiently prepare your hospital for all types of surveys on a moment s notice. If you re like most accreditation professionals, you are in constant need of ready-made ideas and products to meet these daily challenges. Join industry experts for this one-and-a-half-day conference that will make your job easier with need-to-know information and practical solutions for the most pressing accreditation issues, including The Joint Commission s new National Patient Safety Goals, the top problematic standards, CMS hot topics, medication reconciliation, and more. Agenda Wednesday, May 7 4:30 pm 7:00 pm Pre-registration Thursday, May 8 7:00 am 8:00 am Registration, continental breakfast and exhibits 8:00 am 9:00 am Keynote address: Ian Morrison, PhD, author, consultant and futurist Ian Morrison is an internationally known author, consultant, and futurist specializing in long-term forecasting and planning, with an emphasis on healthcare and the changing business environment. A founding partner of Strategic Health Perspectives, Morrison is an expert on a wide variety of forecasting, strategy, and healthcare topics for government, industry, and a variety of nonprofit organizations worldwide. 9:15 am 10:00 am General session: Medication reconciliation: How to maintain compliance in 2008 with this challenging goal Medication reconciliation continues to trouble facilities for almost four years since it was adopted as a goal. Hear from experts who have helped organizations boost their compliance with the goal, and learn from their success stories. 10:00 am 10:30 am Exhibits 10:30 am 11:30 am Breakout sessions: (choose one of two) Suicide risk assessment: Essential tools for saving lives This session will help you determine when and how to identify and screen patients for suicide risk, as well as provide ways to educate staff. Learn from an industry expert on how to refine your policies, but also be aware of the best patient care standards. Breaking down the IM standards: Hospitals continue to struggle with the Joint Commission s most complicated IM standards This session will clarity how best to comply with the following challenge areas: IM.3.10; prohibited abbreviations; IM.6.10; ensuring that a hospital has complete and accurate medical record for every individual assessed, cared for, treated, or served; and IM.6.50 verbal orders including read back of critical test values. 11:30 am 12:30 pm Breakout sessions: (choose one of two) Critical Test Results: Help staff communicate results faster and learn documentation techniques Hear field-tested tips and examples from an industry expert on the best methods to define critical test values, allow for timely reporting of results, and improve on the handoff of critical test results. Please visit us at

5 ditation Professionals Conference Preparing for the 2009 MS.1.20 changes The Joint Commission has approved plans to revise MS.1.20, which addresses medical staff policies, procedures, rules and regulations, and bylaws. These revisions will require extensive review of policies and procedures for many hospitals, as much of the information located there will need to migrate to hospital bylaws. While the change does not go into effect until 2009, this is expected to be a time-consuming process. This session will teach the best ways to tackle this standard change. 12:30 pm 2:00 pm Lunch (on your own) and exhibits 2:00 pm 3:30 pm Breakout sessions: (choose one of two) Rapid response and anticoagulants: 2008 and 2009 expectations The 2008 National Patient Safety Goals now include these two important issues. Learn how to help your facility meet the required benchmarks and decide on a process that works for both rapid response teams and anticoagulants. The Joint Commission s ongoing professional practice evaluation: Implications for your peer review program and strategies for success The Joint Commission s medical staff standards require hospitals to continuously monitor physician performance in six categories. Learn how this change effects peer review and helps improve physician performance while maintaining your facility s compliance to the standards. 3:30 pm 4:30 pm Networking reception/exhibits Friday, May 9 8:00 am 8:45 am Continental breakfast/exhibits 8:45 am 9:45 am Roundtable discussions: Topics include: critical test results, hand-offs medication reconciliation, continuous survey readiness, CMS update, PPR, and much more The roundtable discussions provide an opportunity for participants to share their practices in these areas with their colleagues. The open format allows participants to focus on subject areas most important to them. 9:45 am 10:15 am Break/exhibits 10:15 am 11:15 am Breakout sessions: (choose one of two) Restraint and seclusion: What your facility needs to know Since last year s CMS and Joint Commission changes concerning restraint and seclusion, many facilities continue to struggle with the requirements, including safe application of restraints and safe implementation of seclusion, the monitoring of patients in restraint and/or seclusion, and providing care for patients in restraint and/or seclusion. This session will provide participants with useful solutions in addressing this important topic. Staying ahead of the top 10 most frequently scored standards To prevent future RFIs be sure to attend this session to learn the most effective ways to maintain compliance. Standards such as MM.4.20, MM.5.20, and EC.1.10 will be included. 11:15 am 12:15 pm General session: What the 2009 Leadership standard changes mean to you. The Joint Commission has made extensive revisions to its leadership standards, introducing a number of new elements that must be fully implemented by January 1, It s not too soon to start the process to ensure your organization is prepared to meet this challenge. Please note that agenda and faculty are subject to change. or call 800/ for more information.

6 Program information To register, call The Greeley Company at 800/ , fax the attached registration form to 800/ , or sign up online at Schedule May 7, :30 am 7:00 pm Pre-registration Register by March 6th and SAVE $100! Schedule day 1 May 8, :00 am 8:00 am Registration, continental breakfast, and exhibits 8:00 am 9:00 am Keynote address: Ian Morrison, PhD, author, consultant and futurist 9:15 am 10:00 am General session 10:00 am 10:30 am Exhibits 10:30 am 12:30 pm Breakout sessions 12:30 pm 2:00 pm Lunch (on your own) and exhibits 2:00 pm 3:30 pm Breakout sessions 3:30 pm 4:30 pm Networking reception and exhibits 4:30 pm Adjourn Schedule day 2 May 9, :00 am 8:45 am Continental breakfast and exhibits 8:45 am 9:45 am Roundtable discussions 9:45 am 10:15 am Break and exhibits 10:15 am 11:15 am Breakout sessions 11:15 am 12:15 pm General session 12:15 pm Adjourn Morning and afternoon breaks announced by your faculty. continuing EDUCATION Please visit us at for more information about continuing education credits that will be provided for this program. 5 ways to register Phone: 800/ Fax: 800/ Online: Mail: seminars@greeley.com Fill out the attached registration form and mail to: The Greeley Company 200 Hoods Lane, P.O. Box 1168 Marblehead, MA ON-SITE EDUCATION Can t make it to the seminar? The Greeley Company provides on-site educational opportunities. Call us at 800/ for more information.

7 Las Vegas LOCATION & ACCOMMODATION May 8 9, 2008 Caesars Palace 3570 Las Vegas Boulevard South Las Vegas, NV HOTEL Reservations: 866/ Web site: DISCOUNTED ROOM RATE: $229 per night Reservations must be made by April 5, Rooms are available on a first-come, first-served basis and may sell out before the April 5th cutoff date. Make your hotel reservations immediately to guarantee availability and be sure to mention HCPro, Inc., to receive your discount. Make your hotel reservation by December 22nd and SAVE! Make your hotel reservation by April 5, 2008, and SAVE! Caesars Palace is one of the world s best-known resort casinos, celebrating the glory that was Greece and the grandeur that was Rome, in an 85-acre destination location that sets the standard for excitement and luxury. Reigning at the heart of the Las Vegas Strip, Caesars Palace ranks among the world s top luxury resorts, is known for its originality and beauty, and features more than 3,300 hotel guest rooms and suites, 26 diverse restaurants and cafes, a 4.5-acre Garden of the Gods complex with pools and gardens, a world-class health spa and salon services, and 240,000 square feet of premium meeting and convention space. Its 4,100-seat Colosseum spotlights world-class entertainers such as Celine Dion, Elton John, and Jerry Seinfeld, and sits just steps away from celebrity chef restaurants and The Forum Shops. Registration Fees and What s Included Association for healthcare accreditation professionals Early-bird rate deadline March 6, 2008 $695 Individual attendee $2,780 Team of five Standard rate $795 Individual attendee $3,180 Team of five AHAP Member rate $595 Individual attendee Become an AHAP member for the reduced rate of $149 (retail price regularly $199) and attend the conference for only $595. Call our customer service representative at 800/ for this special offer. The program includes one-and-a-half days of intensive, interactive learning, the course workbook, continental breakfast on both days, morning and afternoon breaks, and a networking reception. Send a team of 4 and your 5th member is FREE! Cancellation policy Visit or call 800/ for details. Americans with Disabilities Act If you require special accommodations in order to participate in this educational activity, please contact us at 800/ Faculty Disclosure of Vested Interest HCPro, Inc., and The Greeley Company have a conflict-of-interest policy that requires course faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentation materials. It is not assumed that these financial interests or affiliations will have an adverse effect on faculty presentations; they are simply noted here to fully inform the participants The Greeley Company, a division of HCPro. The Greeley Company is not affiliated in any way with The Joint Commission, which owns the JCAHO and Joint Commission trademarks.

8 AHAP Members SAVE $200! May 8 9, 2008 Caesars Palace Las Vegas, NV Registration Form Fax to 800/ , call 800/ , or visit Registration fees Send a team 4 and your Early-bird rate March 6, 2008 $695 Individual attendee $2,780 Team of five Call for special offers for teams 5th member is FREE! Standard rate $795 Individual attendee $3,180 Team of five with more than five participants. AHAP member rate $595 Individual attendee (Reference your source code located above your name in address block.) MT Hoods Lane Marblehead, MA Register by March 6th and SAVE $100! Association for Healthcare Accreditation Professionals The only event of its kind for Joint Commission and CMS survey preparation Become an AHAP Member for the reduced rate of $149 (reg. $199) and attend the conference for only $595. Call our Customer Service at 800/ for this special offer. Contact Person Name: Attending the seminar: Yes No Title: Dept: Organization: Street Address: City: State: ZIP: Tel: Fax: Name of registrants (Seminar confirmation will be sent via .) 1st Name: Title: 2nd Name: Title: 3rd Name: Title: 4th Name: Title: Fifth Member Is FREE! Name: Select your method of payment: (Payment is due immediately upon receipt) Check enclosed (payable to HCPro, Inc.) Please bill my organization with PO # Bill my credit card (check one): VISA MC AmEx Discover Signature Account # Exp. Date Required for authorization Your credit card bill will reflect a charge to HCPro, Inc..

Nursing Peer Review SEPTEMBER 27, 2008 HYATT REGENCY CHICAGO CHICAGO, IL. Register by July 24 and SAVE $100!

Nursing Peer Review SEPTEMBER 27, 2008 HYATT REGENCY CHICAGO CHICAGO, IL. Register by July 24 and SAVE $100! a Greeley Company seminar Nursing Peer Review TOOLS AND TECHNIQUES TO PROMOTE NURSING ACCOUNTABILITY Register by July 24 and SAVE $100! SEPTEMBER 27, 2008 HYATT REGENCY CHICAGO CHICAGO, IL Peer Review...