A word from our Divisional Director, Mr James Ng. I

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1 A word from our Divisional Director, Mr James Ng. I am pleased to announce the inaugural issue of our newsletter, the Industry Link, or ilink for short. The alphabet i in our new masthead depicts our partnership with the industries as both dynamic and vibrant. communiqué for announcement, updates, upcoming events and articles on industry-based training and our partners. In this way, it would enable you to better understand the range of products and schemes that are available to you to facilitate the upgrading of your workforce. From now on, ilink would expand its scope of coverage to include articles and updates on our range of Industry-based Training schemes such as the Approved Training Centre (ATC), Certified On-the-Job Training Centre (COJTC) and Traineeship Schemes. It would act as a one-stop HIGHLIGHT Please feel free to share with us your views on ilink and areas in which we can further improve. We look forward to hearing from you. Breaking Ground in an International Way D NP Clothing Sdn Bhd, a wholly-owned subsidiary of Wing Tai Holdings Limited, is our first company to be awarded the International COJTC status for its business activities in Kuala Lumpur, Malaysia. a structured OJT framework which carries the hallmark of good OJT practices. This accreditation is applicable to all types of industrial and business ogranisations which aim to develop and recognise the skills competencies of their employees. The company is engaged in the business of fashion retailing of brand names such as Topshop, Topman, Dorothy Perkins, Miss Selfridge and Warehouse. If your company is expanding regionally and globally and wishes to replicate the COJTC system in your overseas operations, just contact any of our COJTC officers to find out more. The International COJTC accreditation, like the local COJTC scheme, recognises the efficient and standardised training system of subsidiaries of local companies based overseas, that have in place Do look out for more details in our subsequent issues on the development of this company who have blazed a trail internationally!

2 Fly High, Singapore JAMCO and Soar to greater heights in the Sky! E very time when you step into an aircraft, do you feel impressed and awed by its interior furnishings and equipment? Ever wonder about the number of skilful hands behind the impeccable quality of work? Well, wonder no more. The excellent craftsmanship and standards have been upheld by a team of aircraft technicians from Singapore JAMCO Pte Ltd. The final products are testimonies of their meticulous on-the-job training (OJT) programme. Mr Lui Choon Seng, General Manager of Singapore JAMCO Pte Ltd likened the mentorship system to a part of the company s culture which they have been actively practising all the time. Hence, when the company learnt about ITE s Certified Onthe-Job Training Centre (COJTC) Scheme, they wasted no time in coming on board to formalise their training framework and structure. At the presentation ceremony on 26 Jul 2006, Mr Lui received the COJTC Certificate from Mr James Ng, Divisional Director of Industry-based Training, ITE. At the ceremony, which was well attended by the trainers and trainees, Mr Lui affirmed that the skills and training gained onthe-job enhanced the staff s skills repertoire to make them stay employable and valuable to the organisation. He highlighted that the company has an ongoing relationship with ITE as quite a number of ITE graduates were employed by the company. Besides presenting certificates to the OJT Administrator, Programme Developers and Instructors, special recognition was also given to two trainee-technicians, Mr Phoong Chee Ming and Mr Muhd Fadil Mohd Sarif, who have shown outstanding performances among their peers. Their exemplary results were cited for the rest to emulate. Linked to JAMCO Corporation, a renowned aircraft interior design and manufacturing company, Singapore JAMCO is a subsidiary of SIA Engineering Company (SIAEC), which holds a stake of 65% in the company. The facility is located in the Loyang aviation hub, specialising in the design, manufacture, maintenance and repair of aircraft interior furnishings and equipment, areas where Structured OJT is being conducted. Men in blue and white - the huge turnout at the presentation ceremony. Mr Lui Choon Seng (left), General Manager of Singapore JAMCO Pte Ltd receiving the COJTC plaque from Mr James Ng (right), Divisional Director, Industry-based Training, ITE. Mr Lui (left in both pictures) presenting Certificate of Completion to two of the best performing trainees, Mr Phoong Chee Ming & Mr Muhd Fadil Mohd Sarif (right in both pictures respectively).

3 Insatiable Thirst for O Learning & Sharing ver a span of 3 months, from May to Aug 2006, eight trainers workshops were conducted for a total of 306 industry partners from diverse industries and sectors, such as the Service, Healthcare, Manufacturing, Engineering, Food & Beverage, etc. The participants were our partners from the Approved Training Centre, Certified OJT Centre and Traineeship schemes. Workshop on Towards Dynamic Coaching The topics which had stirred up so much interest among our partners were centered mainly on the Best Practices for OJT Implementation Towards Dynamic Coaching, Strategic Approach to Blueprint Development and 8-step Approach to Implement S-OJT Effectively and Efficiently. These topics focused on areas that were highly relevant and applicable in their daily work. There was a strong demand for the topic on Towards Dynamic Coaching, with a total of 3 workshops conducted. On the average, each topic saw an average attendance of about 40 participants per workshop at the Holiday Inn Park View Singapore. The overwhelming response was an encouraging indication that we have responded well to the needs of the industries. The knowledge garnered from the sessions and the fruitful exchange of ideas with their counterparts had been an invaluable and enriching experience for all! The COJTC Team will continue to identify and introduce new topics on best practices in the training arena. We look forward to have your strong support and participation again in our future workshops. Do look out for our flyers in the coming months! Workshop on Strategic Approach to Blueprint Development Table activities looking for the perfect match in a haystack? Participants role-playing on coaching techniques. Showing hands and fingers of consensus. Workshop on 8-Step Approach to Implement S-OJT Effectively and Efficiently Sharing with the participants tips on best practices

4 S SUNLOVE ABODE The SUN that never sets & the LOVE that is ever present! unlove Abode for Intellectually Infirmed Ltd is one of the few charitable organisations in Singapore to offer residential long-term stay for psychiatric patients. Consisting of two homes, the Sunlove Home and Surya Home have the capacity to provide care for 208 and 190 patients respectively. on a full-time course in the ITE Skills Certificate in Healthcare (Homecare) under the Approved Training Centre (ATC) scheme. The knowledge and skills gained have enriched the staff as they are now better equipped in the day-to-day running of the home and in providing a more professional and efficient nursing care for the residents. The main objective of the Homes is to care for the intellectually infirmed patients and provide them with all the basic and community rehabilitative programs. To ensure that the Homes meet its objectives, they have emplaced their healthcare personnel The management of Sunlove Abode viewed that the training has helped to raise the skills level of their staff and looks forward to more opportunities for them to undergo further training so as to further enhance their staff s career development. It is glad that the Homes are participating and benefiting from the ATC scheme. Sunlove Home A place with lots of Sun & Love Surya Home A serene place with lush greenery The residents engaged in healthy recreational pursuits The ATC scheme allows companies to train their employees to acquire nationally-recognised ITE qualifications in house. The status is valid for up to 3 years and is meant for employees who are Singaporeans, Permanent Residents or Foreign Workers on valid work permits or employment passes.

5 T Come on board ITE Traineeship Programme! here are many trainees in companies who remain unnoticed but are faithfully acquiring knowledge and skills from their employers and contributing to their companies productivity. ITE recognises such outstanding trainees and they are often nominated for the prestigious Lee Kuan Yew Model Trainee Award (please refer to the story below) as well as other top student awards (e.g. Lee Kuan Yew Gold Medal, Tay Eng Soon Gold Medal and Sng Yew Chong Gold Medal) during ITE s Graduation Ceremony. Every year, we have many secondary school leavers who are keen to take up traineeship as an alternative route to receiving ITE qualifications and employers who participate in our Traineeship Scheme stand to enjoy attractive SDF grants. Annually, ITE conducts traineeship intake exercises during February, September and December to enable secondary school leavers to take up traineeship. To help applicants fulfil their dreams, we invite you to participate in our Traineeship Scheme. If you wish to find out more about the scheme, please contact us via or telephone. We will be most happy to hear from you! E A good balancing act juggling both ven though she passed her GCE O Level examinations 10 years ago, Mushaidah, or Aida as she prefers to be called, did not choose to further her studies then. Instead, she opted to join the workforce a decision which the demure Aida admitted, was due to her lack of interest in her studies and the desire to join her friends who were all working by then. Two years ago, Aida decided to switch from a shift-job in the Food and Beverage industry to a permanent day job a decision made for the sake of her young daughter. Because of the nature of my former job, I wasn t able to care for my daughter as much as I wanted to. When I realised that she couldn t even recognise me, her own mother, it made me decide to switch careers, she recalled. work and studies! However, Aida needed the right experience and paper qualifications before she could take up office administrative work. Thanks to ITE s Traineeship Scheme, Aida got the opportunity to fulfil both requirements at the same time. For the past year, through her Nitec in Service Skills (Office) traineeship programme, Aida had gained on-thejob experience as a trainee in the Admissions Department at ITE Headquarters while attending off-the-job training at ITE College Central (Bishan Campus). A natural performer, Aida excelled in both her studies and work. Not only did she manage to attain a cumulative Grade Point Average (GPA) score of 3.94 for her studies, the assiduous student with a pleasant personality also had no problems providing good customer service when she helped intake officers to serve applicants during the traineeship intake exercise. It had been a really fulfilling experience where I gained Hands-on, Minds-on, Hearts-on training, reflected a very satisfied Aida. All thanks to a bunch of really supportive and patient lecturers as well as co-workers, I was able to pick up my skills within just one year. Having found renewed passion for studying, Aida wants to further her studies and she will be starting her Diploma in Business Administration course with PSB Academy in the near future.

6 May - Oct 2006 Welcome new COJTCs!!! D8 Management Pte Ltd Doctor Clean Pte Ltd First Stewards Pte Ltd International Engine Component Overhaul Pte Ltd Lantrovision (S) Ltd M Hotel Singapore Master Clean Facility Services Pte Ltd Meranti Pelangi Village Nation Employment Pte Ltd RSH (Singapore) Pte Ltd SCHOTT Advanced Packaging Singapore Pte Ltd Sentosa Leisure Management Pte Ltd Singapore JAMCO Pte Ltd Singapore Christian Home for the Aged Sick World Clean Facility Services Pte Ltd If you have any enquiries on our schemes, please contact: ATC Scheme COJTC Scheme Traineeship Scheme Chin Chi Wei Tong It Hong Albert Yee Chin_Chi_Wei@ite.edu.sg Tong_It_Hong@ite.edu.sg Albert_Yee@ite.edu.sg EDITORIAL TEAM James Ng Divisional Director/Industry-based Training Christopher Leow Manager/Industry Services 1 Chin Chi Wei Head/Approved Training Centre Tong It Hong Head/Certified On-the-Job Training Centre Albert Yee Head/Traineeship Editor Ms Ho Siew Peng Industry Officer Design & Print In-Touch Singapore Pte Ltd Want to air your views or provide feedback on training issues, the newsletter or on other concerns? Want to share interesting articles or relevant company happenings for publication in our newsletter? What are you waiting for? Act now by faxing to or to share articles or company happenings. Our address: Industry-Based Training Division Institute of Technical Education 10 Dover Drive Singapore Website