&Networking. &Program. State of the Cities. Registration. Wednesday May 25, :30 AM - 12:00 PM Lunch 12:00 PM - 1:30 PM

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1 State of the Cities Wednesday May 25, 2016 Registration &Networking 11:30 AM - 12:00 PM Lunch &Program The Tri-City Regional Chamber s Small Business Incentive Program began in 2011 thanks to the generous support of Washington River Protection Solutions (WRPS). This innovative program helps strengthen small businesses in the Tri-Cities by providing grants to purchase key products or services! APPLICATION INFORMATION Applications will be available at the Tri-City Regional Chamber of Commerce and online at beginning June 1, The Tri-City Regional Chamber strongly encourages award winners to make awarded purchases from other Regional Chamber members. In 2015, 34 Regional Chamber member businesses won awards totaling $30,000! 12:00 PM - 1:30 PM Red Lion Hotel - Pasco 2525 N. 20th Ave. Pasco, WA Cost: $22 Members registered by Friday, May 20th. $32 Non-Members or registered after Friday, May 20th. RSVP Deadline: Friday, May 20 RSVP or info@tricityregionalchamber.com Speakers: Mayor Steve Young City of Kennewick Mayor Matt Watkins City of Pasco 2015 Small Business Incentive Program Winners Sponsored by: Mayor Robert Thompson Mayor Brent Gerry City of Richland City of West Richland

2 EXECUTIVE COMMITTEE Chair Marty Conger, Battelle Past Chair Ron Boninger, Iron Switchback, LLC Chair Elect Tony Umek, AKU Enterprises Treasurer Khurshed Sharifov, Century Securities Associates, Inc. Annie Bixler, HAPO Community Credit Union Melissa Garrard, Washington River Protection Solutions Dean Moody, Intermountain West Insulation Bill Robertson, Bill Robertson Nissan Derrick Stricker, NAI Tri-Cities John Ziobro, Telquist Ziobro McMillen Guest Editorial Successful Cleanup along Hanford s River Corridor By Scott Sax, President and Project Manager, Washington Closure Hanford, LLC Scott Sax President and Project Manager BOARD OF DIRECTORS Paul Carlisle, elevate John Crook, Paragon Corporate Housing Will Evans, AgriNorthwest Sean Flaherty, Tri-City Herald Shae Frichette, Frichette Winery Nick Gonzales, Bouten Construction Rick Jansons, Habitat for Humanity Russ Keefer, Trios Health Carlos Martinez, Dura-Shine Clean Company Milke McWhorter, PayneWest Insurance Karen Miller, Benton PUD Mike Miller, Moon Security Services, Inc. Vicki Monteagudo, Century 21 Tri-Cities Rae Moss, Mission Support Alliance Ian Napier, Red Lion Hotels Tammy Nygard, Cascade Natural Gas Corp. Dr. Lee Ostler, The Center for Dental Health Scott Oxenford, Bechtel National Inc. Scott Parnell, Washington Closure Hanford Brad Rew, Gale-Rew Construction Chris Rivard, Moss Adams Lane Savitch, Kadlec Regional Medical Center Bill Shibley, CHS Connell Grain Steve Simmons, Country Gentleman Restaurant & Catering Brett Spooner, Gravis Law, PLLC Rene Vasquez, Ennis Fine Furniture Ted Vause, MetLife Auto & Home STAFF Lori Mattson, President & CEO Ashley Coronado, PTAC Business Counselor Elisabeth Holt, Marketing & Membership Director Austin Neilson, Government & Economic Affairs Director Chad Utecht, Sales Manager DiAnne Voegtle, Administration Manager Brandan Eckhardt, Communications Coordinator Jillian Marquez, Project Coordinator Liz Renz, Project Coordinator I welcome this opportunity to update the community on one of Hanford s cleanup success stories the U.S. Department of Energy s (DOE) River Corridor Closure Project. Washington Closure Hanford (WCH), which has managed the $2.9 billion River Corridor Closure Project for the U.S. Department of Energy (DOE) since 2005, will complete its contract as of September The River Corridor is a 220-square-mile section of the 586-square-mile Hanford Site, running along nearly 50 miles of the Columbia River. It was home to Hanford s nine nuclear reactors, fuel processing facilities, and laboratories used for plutonium production operations during World War II and the Cold War. Over the last 11 years our team has met every regulatory milestone while meeting our mission s objectives of demolishing 324 buildings and cleaning up 574 hazardous waste sites some of which occurred near B Reactor, in helping pave the way for the historic reactor to become part of the newly established national park system. We also transported 11.5 million tons of contaminated material away from the Columbia River to the onsite landfill we manage for all Hanford contractors. Perhaps the most visible sign of Hanford cleanup progress is evident in the 300 Area just north of Richland. We have demolished 173 facilities and remediated 109 waste sites within the industrial complex that once was the center of Hanford s radiological research. In accomplishing these goals efficiently, we have maintained safety as our foundation. In fact, our stellar safety record is a primary reason we were honored last fall by being named one of three finalists for the Project Management Institute s Global Project of the Year award. Integrating safety into every stage of work planning and execution has also allowed us to save the taxpayers $300 million in cleanup costs while performing 12 years of work scope in just 10 years. And, sharing this safety culture with our subcontractors has allowed us to award more than $1 billion in subcontract dollars to small businesses about two-thirds to businesses in Benton and Franklin counties. But there is another component of our work ethic I need to highlight. Hundreds of creative, resilient employees and subcontract personnel have contributed to our success. A reality of a closure contract is that as we complete our work, we have been reducing staff. In support of our personnel we instituted a People Plan, engaging the entire management team in providing our workforce extensive job counseling and placement assistance. As a result consequence, 96 percent of those employees seeking assistance in the past two years have been placed in new assignments. I m very proud of what our team has done as the DOE s largest environmental cleanup closure project. By working together, we ve accomplished our mission to protect the Columbia River and move one step closer to opening 220 square miles of the Hanford Site to future generations. 1 Tri-City Regional Chamber of Commerce

3 Monthly V.O.I.C.E. of Business May 2016 Printed and designed by: 2

4 Welcome New Members The Regional Chamber encourages members to conduct business with one another. Those listed below have recently made an important investment in their business and their professional career by joining the Regional Chamber. Please consider them for your personal and professional needs. When you do, let them know you learned of their business through the Tri-City Regional Chamber! Finley School District Bryan Long E. Game Farm Rd. Kennewick, WA Magallon Contracting Ivan Magallon Kennewick, WA Bones Chiropractic Jillian Cutsforth W. Clearwater Ave., #112 Kennewick, WA Farmers Insurance Shawn Thompson W. Hood Place, Suite 204 Kennewick, WA Budget Blinds Todd & Susan Schuermann W. Gage Blvd., Suite F Kennewick, WA The Wet Palette, LLC Becky Brice The Parkway Richland, WA Market Delivery Solutions, LLC Steve & Jessica Lee Kennewick, WA Richland Mobile Home Park Regina Lee Apollo Blvd. Richland, WA Arts Center Task Force Julie Wiley Jadwin, Suite 103 Richland, WA State Farm - Ward Chad Ward Gage Blvd., Suite 106 Kennewick, WA Josh Q Painting, LLC Josh Quant Kennewick, WA joshquant@live.com 3 Tri-City Regional Chamber of Commerce

5 Ribbon Cutting & Groundbreaking Ceremonies A Benefit of Membership Ribbon cutting and groundbreaking ceremonies are a benefit of membership and offer the opportunity to become acquainted with fellow members while showcasing your business. To find out more about hosting your ribbon cutting or groundbreaking, contact Elisabeth Holt at or elisabeth.holt@tricityregionalchamber.com 11Exhale Richland Tomatillo Kennewick Berkshire Hathaway HomeServices Richland BA Entertainment Kennewick Port of Kennewick Boat Launch Grand Re-Opening Kennewick River Realty Kennewick HAPO Community Stage Grand opening Richland Meier Architecture & Engineering Kennewick Monthly V.O.I.C.E. of Business May 2016 Printed and designed by: 4

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7 Last Chance to Register! Sign-up today for the 8-Week Wellness Challenge! MAY 2 JUNE Premier Sponsor Only $10 per challenge! Track your nutrition, wellness habits and exercise! Join as a team Compete Individually Weekly prize drawings Live leaderboard tracking through DailyEndorphin Mobile app #GHGB2016 Special Thanks to Our Sponsors: Example Register at tricityregionalchamber.com Monthly V.O.I.C.E. of Business May 2016 Printed and designed by: 6

8 National Small B May 1-7 Business Development University Resolving Conflict in the Workplace Presented by: Paul Shelp, Dispute Resolution Center 1 3 pm Thursday, May 26, 2016 Tri-Cities Business & Visitor Center Bechtel Board Room $25 Regional Chamber Members, $35 Non-Members RSVP by Wednesday, May 25, 2016 online Or, call Light refreshments will be served. We have all experienced the stress that comes from having unresolved conflicts with our co-workers. When conflicts are ignored or resolved poorly, they don t go away they cause people to feel resentful and to avoid each other. The effects on a company can be very negative and include loss of productivity, absenteeism and turnover. Developing skills to better understand and more effectively manage conflicts in the workplace can lead to stronger relationships for you and your business. In this session, you will learn: How to better understand the nature of conflicts How to more effectively manage conflicts and resolve differences How to improve communications Register for this workshop today to gain valuable skills for your career or business! Sponsored by: 7 Tri-City Regional Chamber of Commerce

9 usiness Week, 2016 May PTAC Class Marketing to the Federal Government Tuesday, May 10, :30 am Tri-Cities Business & Visitor Center Bechtel Board Room 7130 W. Grandridge Blvd. Kennewick, WA FREE Register online at washingtonptac.org/events For questions or assistance with registration, please contact Ashley Coronado at or ashley.coronado@tricityregionalchamber.com Learn how to identify your government customers, analyze current and future needs, select and develop the right tools to assist your marketing efforts, connect with your customers and learn best practices to achieve marketing success. Topics include: Creating an effective capability statement that will sell your company to potential clients Marketing your competitive advantages Identifying which agencies and prime contractors to target After attending this session, attendees will be invited to return at a later date to receive valuable feedback on their capability statement from experts in the federal government marketplace. SAVE THE DATE! Meet The Buyer Doing Business with Washington River Protection Solutions Tuesday, June 7, 2016 FREE RSVP Required Register online at washingtonptac.org/events or call More details to come! Learn how to sell your products or services to the DOE tank farms prime contractor, Washington River Protection Solutions (WRPS). This training is intended for current WRPS subcontractors as well as businesses looking to potentially contract with Hanford primes in the future. This workshop will also provide valuable information regarding WRPS rules related to invoicing, travel, audit and more, and will include instruction from multiple WRPS staff members. Attend this Meet the Buyer to learn how to cut through the red tape and be a more successful subcontractor! 2016 Series Sponsor: For questions, contact Ashley Coronado at or ashley.coronado@tricityregionalchamber.com Monthly V.O.I.C.E. of Business May 2016 Printed and designed by: 8

10 Business Every year since 1963, the President of the United States has issued a proclamation announcing National Small Business Week, which recognizes the critical contributions of America s entrepreneurs and small business owners. More than half of Americans either own or work for a small business, and they create about two out of every three new jobs in the U.S. each year. The Tri-City Regional Chamber of Commerce works to provide a platform for our members to grow their business and expand the local economy. Source: SBA.gov Thursday, May 12, pm Free to attend; Bring a Friend! Hosted By: Jacobs and Rhodes Heating & Air Conditioning 4825 W. Clearwater Ave. Kennewick, WA Join us Thursday, May 12, for Business After Hours at Jacobs and Rhodes Heating & Air Conditioning for an afternoon of fun, networking, food and door prizes. This event is open to the public; bring a friend! Jacobs and Rhodes Heating & Air Conditioning, since 1961, is a family owned and operated heating and air conditioning contractor that treats you like family! They are proud to have represented Lennox HVAC equipment for the last 50 years, with high quality service and installations for residential and light commercial customers as their trademark. 9 Tri-City Regional Chamber of Commerce

11 10 Year Celebration & Annual Meeting 2016 Event Highlights: The largest luncheon in Regional Chamber history with a record-breaking 569 attendees Special thanks to our Premier Sponsor: Program featuring all 10 past board chairs First ever Key to the Region award presented Thank you to our event sponsors, award winners and luncheon attendees! A celebration of the accomplishments of the Regional Chamber, its volunteers and its outstanding members! Ambassador of the Year Cindy Fredrickson Chamber S.T.A.R. Award Derrick Stricker NAI Tri-Cities Impact Award Corporate Contributor Washington River Protection Solutions Impact Award - Non-Profit Organization Tri-Cities Cancer Center Business on a Roll Award (under 10 employees) Joe Peterson Insurance Business on a Roll Award (11-50 employees) GRAZE Business on a Roll Award (50+ employees) Huesitos Landscaping, LLC Key to the Region Award Kris Johnson, Association of Washington Business Monthly V.O.I.C.E. of Business May 2016 Printed and designed by: 10

12 Advocating for Economic Growth Governor Inslee Signs Economic Gardening Bill On April 1, Governor Jay Inslee signed legislation establishing an Economic Gardening Program in the Department of Commerce that will strengthen economic development in Washington State. Economic Gardening is an approach to economic growth and development that emphasizes nurturing and cultivating local, second-stage companies (companies that have outgrown the start-up stage but have not grown to their full potential) by providing strategic information. The legislation comes just one year after the Tri-City Regional Chamber of Commerce launched the first Economic Gardening Pilot Program in the Pacific Northwest, thanks to the support of sponsors Battelle and Gesa Credit Union. Earlier this year, the Department of Commerce also launched a statewide Economic Gardening Pilot Program. Regional Chamber staff joined Governor Inslee for the bill signing ceremony in Olympia. We are very excited to see such enthusiasm and strong support for Economic Gardening in Washington following the launch of our Tri-Cities pilot program, Lori Mattson, President & CEO of the Tri-City Regional Chamber, said. Economic Gardening is a great tool to compliment other economic development strategies in our community and across the state. We have received very positive feedback from the companies participating in our pilot program and have no doubt it will lead to new jobs and economic growth in the Tri-Cities. The Tri-Cities Economic Gardening Pilot Program was launched in 2015 in partnership with the Michigan-based Edward Lowe Foundation, which houses the National Center for Economic Gardening (NCEG). Five second-stage companies from across the Tri-Cities were selected to receive Economic Gardening services free of charge, thanks to the generous support of Battelle and Gesa Credit Union. Two companies have already completed their engagements and the remaining companies will finish later this year. Economic Gardening offers second-stage companies valuable, strategic information that can be used to grow their business. The information is gathered with guidance from the company s CEO and is customized for their business. Selected companies engage with the NCEG s National Strategic Research Team (NSRT) a team of specialists from across the country that deliver Economic Gardening services. We greatly appreciate the leadership of Senators Maralyn Chase (D-Edmonds) and Sharon Brown (R-Tri-Cities) to make this program possible, Mattson said. Their efforts, along with the support of Governor Inslee and the Department of Commerce team, have enabled Economic Gardening to quickly grow from the Tri-Cities to our entire state. We look forward to partnering with the department in the future to help ensure Washington becomes another Economic Gardening success story. Regional Chamber Supports Columbia River Shoreline Conveyance The Tri-City Regional Chamber of Commerce joined a growing group of local organizations supporting conveyance of federally-owned lands along the Columbia River to local jurisdictions. If successful, this effort would give local control over the shoreline to improve opportunities for recreational use and economic development. A resolution of support was unanimously adopted by the Regional Chamber s Board of Directors. The U.S. Army Corps of Engineers currently controls 34 miles of Columbia River shoreline in the Tri-Cities, which it acquired after severe flooding struck the community in Additional land was acquired by the Corps during construction of dams and other infrastructure in the mid-20th Century. Over the decades, these improvements have drastically reduced the threat of floods and the need for strict federal control of the Rivershore. Today, Tri-Cities jurisdictions are saddled with significant maintenance costs for riverfront property such as city parks in Kennewick, Pasco and Richland but lack authority to make enhancements that would benefit the community. In the last year, renewed local efforts led by retired Congressman Doc Hastings; Brad Fisher, former Mayor of Kennewick; and Gary Petersen, Vice President of Federal Programs for the Tri-City Development Council (TRIDEC); have generated strong community support to convey these lands back to the Tri-Cities community. The Regional Chamber stands with our community partners in support of this effort, Lori Mattson, President & CEO of the Tri-City Regional Chamber, said. Year after year, study after study notes our community cannot fully leverage a tremendous asset the beautiful Columbia River shoreline. Returning control of our riverfront to our local jurisdictions would increase access for recreation and economic development that benefits all Tri-Citians. We are eager to support our elected officials, here at home and in Congress, in this effort. 11 Tri-City Regional Chamber of Commerce

13 Thank You for Renewing Your Membership 26+ YEARS AS MEMBERS YRS MEMBER LEVEL 32 LifeCare Center Richland Entrepreneur 29 Kadlec Regional Medical Center Director 29 AgriNorthwest Corporate 29 Perfection Glass Entrepreneur 28 Tri-City Herald Director 28 Matheson and Han - Clearwater Dental Entrepreneur 27 Hall Engineering Associates Entrepreneur YEARS AS MEMBERS 24 Express Employment Professionals Business 24 FASTSIGNS Entrepreneur 22 Comfort Inn - Kennewick Entrepreneur 22 Final Touch Upholstery Entrepreneur 21 D. Hittle & Associates Entrepreneur YEARS AS MEMBERS 20 ConAgra Foods Affiliate 20 Baymont Inn & Suites Business 20 Richland Dental Center, PLLC Entrepreneur 20 Roundtable Pizza Entrepreneur 20 Senior Life Resources NW Entrepreneur 19 Devoted Builders LLC Entrepreneur 18 MAACO Collision Repair Entrepreneur 17 Pasco/Tri-Cities KOA Entrepreneur 17 Evergreen Lawn & Tree Care Inc. Entrepreneur 17 Nouveau Day Spa Entrepreneur 16 Badger Mountain South Master Planned Community Entrepreneur 16 Benton County Fairgrounds Entrepreneur 16 Castle Event Catering & Anthology Event Venue Entrepreneur 16 Digital Image Tri-Cities Inc. Entrepreneur 16 Genesis Auto, Inc. Entrepreneur 16 Meadow Springs Country Club Entrepreneur 16 Clearwater Collision & Towing Entrepreneur 16 FocalPoint Business Coaching Entrepreneur YEARS AS MEMBERS 15 The UPS Store #1940 Entrepreneur 14 URS-AECOM Corporate 14 Clover Island Inn Business 14 White Shield, Inc. Entrepreneur 12 Coyote Bob's Roadhouse Casino Entrepreneur 11 Bank of Eastern Washington Business 11 Central Washington Building & Construction Council Entrepreneur 11 Mirage Pool n' Spa Entrepreneur 11 Servpro of Tri-Cities West Entrepreneur 10 TiLite Business 10 Gordon Brothers Cellars, Inc Entrepreneur YEARS AS MEMBERS YRS MEMBER LEVEL 10 The Arc of Tri-Cities Entrepreneur 10 Tri-Cities Residential Services Entrepreneur 4-9 YEARS AS MEMBERS 9 Lourdes Health Network Executive 9 Evergreen Financial Services, Inc. Business 9 ANR Group Inc. Entrepreneur 9 Edward Jones Financial Advisor - Sliger Entrepreneur 9 Guardian Angel Homes Entrepreneur 9 Monteith Insurance Entrepreneur 9 Account Sense PLLC Entrepreneur 8 Dura-Shine Clean Company Entrepreneur 8 Lybbert Fielding Real Estate Entrepreneur 8 Rodda Paint Entrepreneur 7 DermaHealth Dermatology and Dermasurgery Business 7 Community Real Estate Group Entrepreneur 7 BNL Technical Services Entrepreneur 6 LU LU Craft Bar + Kitchen Entrepreneur 6 Heartlinks Hospice & Palliative Care Business 6 All Star Motors Entrepreneur 4 HomeStreet Bank Business 4 Dave Barr, CLU Entrepreneur 4 Parkview Estates Senior Living Community Entrepreneur 4 Wendy's Restaurant Entrepreneur 4 Wine & More LLC Entrepreneur 3 YEARS AS MEMBERS 3 Dr. Lee Ostler Business 3 Atomic City Roller Girls Entrepreneur 3 Moss Adams LLP Entrepreneur 3 NewEdge Entrepreneur 2 YEARS AS MEMBERS 2 Badger Mountain Vineyard and Powers Winery Entrepreneur 2 Desert Chiropractic, Spinal Rehab & Massage Entrepreneur 2 Farmers Insurance District Office Entrepreneur 2 GRAZE - A place to eat Entrepreneur 2 Vista Hermosa Foundation Entrepreneur 1 YEAR AS MEMBERS 1 Great Floors Business 1 H & R Honey Do Boys LLC Business 1 Bio-Energetics Wellness Center Entrepreneur 1 Hampton Inn Entrepreneur 1 Lepice Spice Kitchen Entrepreneur 1 Tri-Cities Limo Entrepreneur Monthly V.O.I.C.E. of Business May 2016 Printed and designed by: 12

14 Ambassador of the Quarter Cindy Fredrickson Social Media Snapshot! #TCRCC Connect with us! By volunteering at Regional Chamber events, attending nearly every ribbon cutting ceremony, making visits to our member businesses and other volunteer hours, Cindy has earned recognition as Ambassador of the Quarter! Thanks to all our Ambassadors. We appreciate all that you do for the Regional Chamber! 13 Tri-City Regional Chamber of Commerce

15 To Do: Share your Good Health is Good Business Challenge photos using #GHGB16! Attend our May Business After Hours at Jacobs and Rhodes Heating & Air Conditioning! Showcase your products, events, and promotions by advertising in the Regional Chamber eblast! CALENDAR OF EVENTS MAY 2 Good Health is Good Business Spring 8-Week Challenge Launch PTAC Workshop: Marketing to the Federal 10 Government 10 Meet the Chamber 12 Business After Hours - Jacobs and Rhodes Heating & Air Conditioning 25 State of the Cities - Network Tri-Cities Luncheon 26 Business Development University: Resolving Conflict in the Workplace 30 Chamber Closed for Memorial Day JUNE Meet the Buyer: Doing Business with 7 Washington River Protection Solutions 9 Business After Hours - Thrivent Financial PTAC Workshop: Government Contracting 14 Essentials 22 State of the Ports - Network Tri-Cities Luncheon 23 Business Development University Cool Desert Nights THANK YOU April Business After Hours: Homestreet Bank Good Health is Good Business Premier Sponsor: Amazon Customer Service Good Health is Good Business Sponsors: Kadlec, Lourdes, Tri-Cities Cancer Center, Tri-Cities Community Health, Ben Franklin Transit. Monthly V.O.I.C.E. of Business May 2016 Printed and designed by: 14

16 PRSRT STD US POSTAGE PAID PASCO, WA PERMIT NO. 361 Commercial Real Estate Sales & Leasing Professional Property Management Residential Real Estate FOR LEASE New professional office space in Southridge area, 3,000 sf, divisible. FOR LEASE Highly visible Gage Blvd retail suite. 1,100 sq. ft. Build to suit. FOR SALE Well-appointed medical office suite situated on the Columbia Point Golf Course in Richland. Ready to occupy. Real Estate is our business. Relationships are our focus. FOR SALE OR LEASE Approximately 2,000 sq. ft. in Queensgate Village. Open floor plan. FOR LEASE Brand new industrial facility in Richland. Three bay doors and quality office space. Gayle Stack CCIM, CPM Designated Broker Commercial Realtor N. Pittsburgh Street Suite A Kennewick, WA