Q & A MANDATORY SESSION PASSENGER LOUNGE SERVICES OPERATOR(S) REQUEST FOR INTEREST (RFI) NO

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1 Q & A MANDATORY SESSION PASSENGER LOUNGE SERVICES OPERATOR(S) REQUEST FOR INTEREST (RFI) NO PRESENTED BY APRIL HANNON DENVER INTERNATIONAL AIRPORT SEPTEMBER 14, 2017

2 AGENDA Welcome DEN s Vision Opportunity Locations ACDBE Participation at DEN Prevailing Wage Submission of Expressions of Interest (EOI) Required Forms Questions & Answers

3 DEN IS A GROWING GLOBAL HUB

4 DEN BY THE NUMBERS 2016 was record year with 8% growth over 2015 DEN has now seen 21 consecutive months of record setting passenger traffic 5.1% increase in international passenger growth 4

5 DEN WILL CONTINUE TO GROW Historical Base High Case Low Case Annual Passengers (millions)

6 INTERNATIONAL AIR SERVICE Added routes from DEN include: Destination Airline Service begins Vancouver Air Canada May 2017 London (Gatwick) Norwegian September 2017 Panama Copa December 2017 Mazatlán Sun Country January 2018 Calgary WestJet March 2018 London (Heathrow) United March 2018 Paris Norwegian April 2018 Zurich Edelweiss June 2018 All serviced by common use gates on A Concourse Source: Innovata Schedules via Diio Mi

7 INTERNATIONAL AIR SERVICE Service announcements by Copa, Edelweiss and Norwegian will increase DEN s summer nonstop seat capacity and flights by nearly 50% Source: Innovata Schedules via Diio Mi

DOMESTIC AIR SERVICE United, a Star Alliance member, ranks as Denver s largest carrier by seat share, however the majority of DEN s seat share is provided by unaligned carriers

2017 oneworld 6% Star Alliance 43% SkyTeam Alliance 5% Unaligned 46% Southwest 30% 8 Source: Innovata Schedules via Diio Mi Note: Others includes Alaska, Allegiant, Boutique Air,

8 DOMESTIC AIR SERVICE United, a Star Alliance member, ranks as Denver s largest carrier by seat share, however the majority of DEN s seat share is provided by unaligned carriers American 5% Airline Market Share at Denver by Seat Capacity CY 2017 Delta 5% Frontier 11% Others 5% Non US Flag 2% United 42% Alliance Market Share at Denver by Seat Capacity CY 2017 oneworld 6% Star Alliance 43% SkyTeam Alliance 5% Unaligned 46% Southwest 30% 8 Source: Innovata Schedules via Diio Mi Note: Others includes Alaska, Allegiant, Boutique Air, Great Lakes, JetBlue, Spirit, Sun Country, Via Air and Virgin America; Non U.S. Flag Carriers includes Aeromexico, Air Canada, British Airways, COPA, Icelandair, Lufthansa, Norwegian and Volaris

9 CURRENT GATE ASSIGNMENTS 9

10 ACCOMMODATING GROWTH DEN has prepared a capital plan to accommodate the growth that balances the various elements of the airport so that there is not a single choke point Peña Blvd. Runways Ground Transport Gates Passengers Rental Cars Concourse Train Security Ticket Counters 10

11 DEN IS INVESTING IN KEY AREAS Airlines have requested 22 additional gates by July 2020 (80 million annual passengers) Terminal = Great Hall Security vulnerability Aging facility/systems Capacity increase to balance concourses

12 THE OPPORTUNITY Expressions of Interest (EOI) from current experienced airport passenger lounge service operators EOIs allow respondents to provide innovative offers tailored to their brand and the customer s needs Four (4) locations identified, but: Respondents must submit an EOI for a common use lounge on A Concourse It is not required to use all of the offered space in the chosen location Respondents may identify additional lounge concepts on C Concourse

13 OPPORTUNITY Primary opportunity: Common Use Lounge on A Concourse Only one location on A may be chosen Approx. 12,000 sq. ft. Approx. 15,000 sq. ft. Approx. 8,359 sq. ft.

14 OPPORTUNITY Secondary Opportunity: Mezzanine location on C Concourse Approximately 15,000 sq. ft. available

15 MINIMUM QUALIFICATIONS Evaluation will be based upon: Concourse A common use lounge concept and activation Development and Activation Timeline Revenue Model Proposed Concept and Design Management and Operations Plan Experience and Qualifications

16 LOCATION EXHIBITS

17 CONCOURSE A CONC.LEVEL

18 CONCOURSE A EAST MEZZANINE

19 CONCOURSE A WEST MEZZANINE

20 CONCOURSE C EAST MEZZANINE

21 ACDBE PARTICIPATION AT DEN

22 Before Submitting to PowerPoint Review ACDBE GOALS Please refer to: 49 C.F.R., Part 23 Participation Goal minimum of 15% ACDBE ***Goals are set as a percentage of gross receipts and participation of any kind is calculated as such***

23 Before Submitting to PowerPoint Review ACDBE COMPLIANCE Participation goals can be met by: Concession owner/operator ACDBE certified Non certified owner obtaining goods and/or services from ACDBE certified firms Letters of Intent (LOI) with description and annual $ amount of goods/services must be submitted Agreements entered into by two or more firms Joint ventures Management agreements Subleases, etc. ***ACDBEs are encouraged to work together to operate***

24 Before Submitting to PowerPoint Review ACDBE COMPLIANCE Joint Ventures For purposes of ACDBE participation, joint venture means an association of an ACDBE firm and one or more other firms to carry out a single, for profit business enterprise, for which the parties combine their property, capital, efforts, skills and knowledge, and in which the ACDBE is responsible for a distinct, clearly defined portion of the work of the contract and whose shares in the capital contribution, control, management, risks, and profits of the joint venture are commensurate with its ownership interest. The Division of Small Business Opportunity considers any entity that is comprised of an ACDBE and one or more other firms to be a joint venture even if the participants do not identify elsewhere as a joint venture. Joint venture entitles are not certified as ACDBEs.

25 Before Submitting to PowerPoint Review ACDBE COMPLIANCE Joint Ventures used for credit must include: Joint Venture Affidavit Joint Venture Eligibility Form Joint Venture Agreement, Operating Agreement or other formation/controlling documents Must be signed and effective at time of submission Control Financial (capital contributions) Proportion of risk/reward Detailed list of responsibilities for all partners ****Submit draft early for review.**** Changes can be made until October 13, **Refer to FAA JV Guidance**

26 ACDBE COMPLIANCE Special Arrangements Management Agreements Detailed description of duties to be performed by the ACDBE Compensation will be calculated as a percentage of Gross Receipts Signed agreement, effective at time of EOI, must be submitted with proposal Mixed Participation Mix and match from any/all categories ACDBEs should consider proposing together

27 Before Submitting to PowerPoint Review CERTIFICATION FOR COUNTING Must be ACDBE certified in the State of Colorado by EOI due date by either CDOT or the City & County of Denver (out of state firms must be certified in home state prior to applying for certification in CO) Certification application must be complete and evidenced by acknowledgment of DSBO staff by EOI due date, October 13, 2017 Certification must be updated annually Participation counts through end of the original contract term even if the ACDBE firm graduates from program during the original term Participation ceases to count if revoked or de certified for any other reason during the term of the contract

28 GOOD FAITH EFFORTS To be used only when all efforts to obtain full ACDBE participation have failed Good Faith Effort Checklist (part of the ACDBE Commitment Form) must be completed and submitted with supporting documentation and evidence of all efforts made to obtain full participation Must work with DSBO office during process

29 DUE DATES DUE WITH/AT TIME OF EOI: ACDBE LOIs for all ACDBEs DSBO acknowledgement of completed certification application DUE BY OCTOBER 13, 2017: ACDBE packet due October 13, 2017 ACDBE Commitment Form ACDBE certification and letter JV Package (if operating as such) Fully executed agreement JV Affidavit JV Eligibility Form Detailed list of responsibilities for each party Fully executed management agreement (if applicable)

30 When should firms apply for certification? NOW! When should I start looking for an ACDBE partner and/or supplier? NOW!

31 Before Submitting to PowerPoint Review REFERENCES ACDBE Program Administrator Mark White (303) ACDBE Certification Regina Ards

32 Before Submitting to PowerPoint Review TENANT FINISH MWBE Requirements 30% MWBE goal, a portion of which must be obtained through professional design MWBE Commitment Form must be submitted with proposal Successful proposer must contact DSBO within 15 days of notification to discuss MWBE requirements

33 PREVAILING WAGE Rudy Lopez Prevailing Wage Investigator Auditor's Office Prevailing Wage Division Tuesday - Friday Rudy.lopez@denvergov.org

34 SUBMISSION OF EXPRESSIONS OF INTEREST (EOI)

35 Before Submitting to PowerPoint Review IMPORTANT DATES All Questions Due No later than 2:00 PM, MST, Friday, September 29, 2017 EOI Submittals Two (2) electronic copies of the EOIs (on flash drives) One (1) electronic copy of a fully redacted version of the EOI (on a flash drive) (*if necessary*) EOI Due 2:00 PM, MST, Friday, October 13, 2017

36 Review SUBMISSION OF EOI S EOI s must be organized in the following order: EOI Narrative / Cover letter ( not to exceed 2 pages) Development and Activation Timeline Revenue Remodel Proposed Concept and Design Management ad Operations Plan Experience and Qualifications Financial Capacity Legal Entity Other Relevant Information

37 Before Submitting to PowerPoint Review PROCESS INTEGRITY AND COMMUNICATIONS Process Integrity Inappropriate contact with City Officials/Evaluation Panel Questions and Comments Must be submitted to the following address: include the RFI number and project name in the subject line Guidelines and Policies Guidelines and Policies applicable to this opportunity are found at: Airport Guidelines and Policies Denver Municipal Code

38 REQUIRED FORMS

39 Before REQUIRED Submitting FORMSto PowerPoint Review EOI Checklist and Attachment A (this form completed and executed) Respondent Questionnaire (complete and execute using form provided) Attach financial information as required to demonstrate Financial Capacity ACDBE and M/WBE Participation and Commitment Forms Percentage Fee Rate Brand Portfolio Affidavit (complete and execute using form provided) Evidence of Licensing or Franchising Authority Capital Investments and Funding Funding Source Letter EOI Surety Letter of Credit or EOI Bond Addenda Acknowledgement EOI Documents Sample Concession Agreement and Concession Policy Financial Pro Forma Political Contributions and/or Donations Disclosure Certificate Diversity and Inclusivity in City Solicitations Project Development and Activation TimeLine (use form provided in RFI)

40 THANK YOU! QUESTIONS, PLEASE.

Denver International Airport Request for Qualifications (RFQ) Gate Holdroom Concession Services Concourse C West Expansion

Denver International Airport Request for Qualifications (RFQ) Gate Holdroom Concession Services Concourse C West Expansion I. OVERVIEW / SCOPE OF WORK A. DESCRIPTION The City and County of Denver ( CCD