Institute #4 Redesigning Student Intake and Ongoing Student Support

Transcription

1 Institute #4 Redesigning Student Intake and Ongoing Student Support September 6 8, 2018 Grand Hyatt San Francisco, CA A G E N D A Institute Objectives: Reinforce the case for pathways reforms and the central emphasis on achieving equity. Help colleges better enable students to explore career and college options, choose and successfully enter a pathway suited to their interests and aptitudes, and complete the pathway as effectively and efficiently as possible through these changes. Integrate career and college exploration into the college intake experience to help students choose a pathway that fits with their interests and aptitudes as soon as possible. Evolve advising approaches to support students in choosing a pathway and to monitor student progress through pathways, providing frequent feedback and support as needed. Integrate field-appropriate academic and non-academic supports into critical college-level gatekeeper courses in the college s main areas of study. Identify and address challenges involved in organizational redesign and evolving faculty and staff roles as colleges revamp their processes for student intake, advising, and monitoring of student progress through pathways. Strategize the integration of student financial stability supports to optimize student progress under a guided pathways framework. Continue building an engaged learning network among Pathways colleges Permission granted for unlimited copying with appropriate citation Page 1 of 11

2 Thursday, September 6 12:00 p.m. 3:00 p.m. Registration Refreshments provided Foyer 12:30 p.m. 1:45 p.m. Pre-Institute Work Session I Using Equity Data to Guide an Inquiry Process Related to Student Support Kathy Booth, California Guided Pathways (CAGP) Associate Director, Senior Research Associate, WestEd Rob Johnstone, CAGP Project Director, Founder & President, National Center for Inquiry and Improvement (NCII) Sequoia Description: Using the equity reports sent to CAGP colleges in August, model how to use this information to catalyze deeper investigation of ways to improve student support. NOTE: Open to all Pre-Institute Work Session II Weaving Financial Stability Into Guided Pathways Efforts Priyadarshini Chaplot, Vice President of Strategy, NCII Mandy Davies, CAGP Coach Cypress Description: Explore how to integrate a student financial stability framework into guided pathways efforts, focusing on issues such as access to public benefits, nutrition, transportation, childcare, emergency assistance, and financial literacy. NOTE: Open to all 1:45 p.m. 2:45 p.m. Coach, Partner, and Team Facilitator Meeting Redwood A/B 3:00 p.m. 3:20 p.m. Opening Plenary Session Welcome and Introductions Kay McClenney, Senior Advisor to the President/CEO & Pathways Project, American Association of Community Colleges (AACC) Rob Johnstone, CAGP Director 2018 Permission granted for unlimited copying with appropriate citation Page 2 of 11

3 3:20 p.m. 3:50 p.m. Opening Plenary Session Visit From Chancellor Eloy Ortiz Oakley Eloy Ortiz Oakley, Chancellor, California Community Colleges Chancellor s Office Moderator: Kay McClenney, AACC Description: Chancellor Oakley will share his support for the work of the CAGP colleges and spend 15 minutes answering questions. 3:50 p.m. 4:30 p.m. Opening Plenary Panel The Student Perspective on Student Support: Focus Group With Students Students, Skyline College Moderator: Alison Kadlec, Founding Partner, Sova Description: In support of a human-centered design approach to student support, we will hear specific concerns and opportunities identified by current community college students. 4:30 p.m. 4:45 p.m. Break 4:45 p.m. 5:55 p.m. College Team Strategy Session #1 Reflecting on Equity Data & Exploring the Ideal Onboarding Process Facilitators: Pathways coaches See Page 11 for Team Room Assignments 5:55 p.m. 6:00 p.m. Evaluation #1 Pre-Institute Work and Thursday Sessions Complete the green evaluation form and submit it to your Pathways coach. We need and value your feedback! 6:00 p.m. 6:30 p.m. Break 6:30 p.m. 7:30 p.m. Reception Refreshments provided Cash bar available Bay View 36th Floor Explore San Francisco Dinner on Your Own 2018 Permission granted for unlimited copying with appropriate citation Page 3 of 11

4 Friday, September 7 8:00 a.m. 9:00 a.m. Full Breakfast Continue work from College Team Strategy Session #1 or network with other colleges and Pathways partners. If desired, schedule time with your Pathways coach or with a Pathways partner. 9:00 a.m. 10:15 a.m. Plenary Working Session Rethinking Advising Melinda Karp, Founder and Principal, Phase Two Advisory Moderator: Michael Poindexter, CAGP Coach Description: National advising expert Melinda Karp, formerly of the Community College Research Center at Columbia University and currently founder of Phase Two Advisory, shares her research and practical experience working with dozens of colleges on redesigning and evolving advising models. 10:15 a.m. 10:30 a.m. Break 10:30 a.m. 12:00 p.m. College Team Strategy Session #2 Examining the College s Counseling/Advising Model Facilitators: Pathways coaches See Page 11 for Team Room Assignments NOTE: At the end of this session, decide among the team who will attend each of the afternoon concurrent sessions. 12:00 p.m. 1:00 p.m. Lunch 1:00 p.m. 1:15 p.m. Break (Move to Concurrent Sessions) 1:15 p.m. 2:15 p.m. Concurrent Sessions I Objectives: Address onboarding, advising, and ongoing engagement in guided pathways work Share perspectives from your campus and hear from colleagues engaged in this work on their campus 2018 Permission granted for unlimited copying with appropriate citation Page 4 of 11

5 1. Using CCSSE and SENSE to Understand the Onboarding Process Evelyn Waiwaiole, Executive Director, Center for Community College Student Engagement Moderator: Bob Pacheco, CAGP Coach Sequoia Description: Executive Director Evelyn Waiwaiole of the Center for Community College Student Engagement will explore the onboarding process and provide specific examples on how to use CCSSE/SENSE data to optimize onboarding. 2. The Deliberate Choice and Usage of Language for Students Entering Community Colleges: How to Make the Onboarding Process More Friendly Tina Giron, Counseling Pathways Co-Lead, Modesto Junior College Margaret Prothero, Guided Pathways Coordinator, Santa Barbara City College Rob Stevenson, Faculty Co-Lead Pathways, Modesto Junior College Moderator: Diego Navarro, CAGP Coach Fillmore B/C Theatre Level Description: Explore the effect of language on entering community college students and explore how to make onboarding and advising materials more student-friendly. 3. Examining Advising: Follow-Up to Morning Plenary Session Melinda Karp, Phase Two Advisory Moderator: Omero Suarez, CAGP Coach Redwood A/B Description: Melinda Karp will answer questions from CAGP colleges about implementing alternative advising models, based on the morning plenary session and issues raised in the College Team Strategy Session #2. 4. Ensuring Basic Needs Are Met: Skyline College s SparkPoint Program Flor López, SparkPoint Coordinator and Financial Coach, Skyline College Moderator: Rogéair Purnell-Mack, CAGP Coach Warfield Theatre Level Description: Explore student financial stability issues and hear specific examples on how to implement wraparound student supports by embedding resources on campus Permission granted for unlimited copying with appropriate citation Page 5 of 11

6 5. Sova Virtual Engagement Clinic Group A Alison Kadlec, Sova Moderator: Chris Hill, CAGP Coach Cypress Description: Follow-up on engagement topics that emerged during Sova s two CAGP virtual engagement clinics from the summer; explore strategies to support guided pathways redesign work in the academic year. NOTE: Each of the following colleges can send up to two representatives to this session (the other 10 colleges will have this opportunity during Concurrent Session II): American River, Butte, Cabrillo, Canyons, Chaffey, Cosumnes River, Cuyamaca, LA Trade-Tech, Long Beach, and MiraCosta 2:15 p.m. 2:30 p.m. Break Refreshments provided Foyer 2:30 p.m. 3:30 p.m. Concurrent Sessions II Objectives: Address onboarding, advising, and ongoing engagement in guided pathways work Share perspectives from your campus and hear from colleagues engaged in this work on their campus 1. Lessons Learned From Starfish Implementations Sonia De La Torre-Iniguez, Interim Associate Dean, Student Support Services, Long Beach City College Michelle Stricker, Matriculation Coordinator, Reedley College Moderator: Mandy Davies, CAGP Coach Redwood A/B Description: Analyze how Starfish implementation has impacted student support services at specific campuses. 2. Scaling Existing Models for Student Support Randy Tillery, Project Director, Workforce & Postsecondary Education, WestEd Luis Chavez, Senior Director of Policy and Practice, Career Ladders Project Michelle Simotas, Director, Career Ladders Project Lupe Dannels, Faculty-Counseling, Diablo Valley College Moderator: Marty Alvarado, CAGP Coach Sequoia Description: Provide specific examples of how programs like Career Advancement Academies, Puente, and First Year Experience programs can be scaled to ensure more students receive the supports Permission granted for unlimited copying with appropriate citation Page 6 of 11

7 3. Integrating Career Exploration Early in the Student Trajectory Diane Feneck, Counselor/Professor, San Joaquin Delta College Tiffany Welter, Career Pathways Counselor, Los Medanos College Daylene Meuschke, Dean, Institutional Research, College of the Canyons Moderator: Kathy Molloy, CAGP Coach Fillmore B/C Theatre Level Description: Provide specific examples of how career exploration can be embedded into onboarding, educational planning, and student success courses. 4. CEO Session Strategies for Addressing Onboarding, Advising, and Ongoing Student Support CAGP Coach Participants: John Nixon and Omero Suarez Moderator: Kay McClenney, AACC Warfield Theatre Level Description: CEOs will explore how to promote the evolution of student support structures to foster a guided pathways implementation, including a discussion of funding, investment, and a ROI mentality. 5. Sova Virtual Engagement Clinic Group B Alison Kadlec, Sova Moderator: Chris Hill, CAGP Coach Cypress Description: Follow-up on engagement topics that emerged during Sova s two CAGP virtual engagement clinics from the summer; explore strategies to support guided pathways redesign work in the academic year. NOTE: Each of the following colleges can send up to two representatives to this session (the other 10 colleges had this opportunity during Concurrent Session I): Modesto, Norco, Reedley, Rio Hondo, Riverside, San Joaquin Delta, Santa Ana, Santa Barbara, Southwestern, and Yuba 3:30 p.m. 3:45 p.m. Break Refreshments provided Foyer 3:45 p.m. 4:55 p.m. College Team Strategy Session #3 Career Exploration and Ongoing Support Structures Facilitators: Pathways coaches See Page 11 for Team Room Assignments 2018 Permission granted for unlimited copying with appropriate citation Page 7 of 11

8 4:55 p.m. 5:00 p.m. Evaluation #2 Friday Sessions Complete the yellow evaluation form and submit it to your Pathways coach. We need and value your feedback! 5:45 p.m. 7:00 p.m. Dinner for CEOs Only Sunset A and B 36th Floor Explore San Francisco Dinner on Your Own 2018 Permission granted for unlimited copying with appropriate citation Page 8 of 11

9 Saturday, September 8 7:00 a.m. 8:00 a.m. Full Breakfast Continue work from College Team Strategy Session #3 or network with other colleges. If desired, schedule time with your Pathways coach or with a Pathways partner. 8:00 a.m. 9:00 a.m. Breakfast Plenary Session Student Financial Stability & Guided Pathways Priyadarshini Chaplot, Vice President of Strategy, NCII Moderator: Rob Johnstone, CAGP Director 9:00 a.m. 9:15 a.m. Break Description: Much of the discussion about supporting low-income students has centered on expanding access to financial aid primarily federal grants and loans and encouraging more students to apply for aid. Far less attention has been spent on how institutions can support low-income students in addressing the broader spectrum of financial hardships, including basic needs such as food, housing, transportation, and healthcare. This session will present an expanded definition of financial supports for low-income students, share the benefits of investing in these supports, and offer strategies and insights on how institutions can weave these into redesign efforts. NOTE: Seating for this session is arranged by roles (presidents/ceos, vice presidents, faculty, counseling leaders, onboarding leaders, ongoing student support leaders, institutional researchers), designated by table signs. 9:15 a.m. 10:30 a.m. College Team Strategy Session #4 Student Financial Stability & Next Steps Facilitators: Pathways coaches See Page 11 for Team Room Assignments 10:30 a.m. 11:00 a.m. Break Refreshments provided Foyer 2018 Permission granted for unlimited copying with appropriate citation Page 9 of 11

10 11:00 a.m. 11:50 a.m. Closing Plenary Session Leveraging Existing Initiatives to Provide Student Support Kathy Booth, CAGP Associate Director Kay McClenney, AACC Rob Johnstone, CAGP Director Description: Provide specific examples of how existing funding streams can be used to implement the student support principles of guided pathways, particularly given changes to funding, and for colleges to ask about allowable funding for ideas generated in the strategy sessions. 11:50 a.m. 12:00 p.m. Evaluation #3 Saturday Morning Sessions & Overall Institute Complete the blue evaluation form and place it in the manila envelope provided on your table. The Center for Community College Student Engagement staff will collect the manila envelopes. We need and value your feedback! 2018 Permission granted for unlimited copying with appropriate citation Page 10 of 11

11 College Team Sessions Room Assignments College Room Lead Coach American River College Redwood A/B Omero Suarez Butte College Cypress Marty Alvarado Cabrillo College Cypress Marty Alvarado Chaffey College Sequoia Kathy Molloy College of the Canyons Cypress John Nixon Cosumnes River College Redwood A/B Omero Suarez Cuyamaca College Fillmore B/C Theatre Level Michael Poindexter Long Beach City College Sequoia Diego Navarro Los Angeles Trade-Technical College Warfield Theatre Level Rogéair Purnell-Mack MiraCosta College Sequoia Kathy Molloy Modesto Junior College Fillmore B/C Theatre Level Michael Poindexter Norco College Redwood A/B Bob Pacheco Reedley College Fillmore B/C Theatre Level Chris Hill Rio Hondo College Sequoia Diego Navarro Riverside City College Redwood A/B Bob Pacheco San Joaquin Delta College Cypress John Nixon Santa Ana College Warfield Theatre Level Mandy Davies Santa Barbara City College Warfield Theatre Level Mandy Davies Southwestern College Warfield Theatre Level Rogéair Purnell-Mack Yuba College Fillmore B/C Theatre Level Chris Hill 2018 Permission granted for unlimited copying with appropriate citation Page 11 of 11