Adult Recognitions in Girl Scouting Handbook

Transcription

1 Adult Recognitions in Girl Scouting Handbook For the Membership Year Girl Scouts of Connecticut Volunteer Services Department 20 Washington Avenue North Haven, CT Fax: /2015

2 Table of Contents Introduction 3 Philosophy of Adult Recognition 4 Attitude of Appreciation 5 Which Recognition is Appropriate 6 Award Nomination Process and Online Portal Information 7-9 GSOFCT Volunteer Recog nitions: GSOFCT Helping Hand and Leading the Way Pins 10 GSOFCT Distinguished Leader and Distinguished Volunteer Awards 11 Membership Services Approved Recog nition: GSOFCT Outstanding Service Team Member Award 12 Recog nition Reviewed and Approved by GSOFCT Recog nitions Committee: GSOFCT Outdoor Enthusiast Award 13 Recog nitions Reviewed and Approved by GSOFCT Recog nitions Committee and GSOFCT Board of Directors: GSUSA Volunteer of Excellence Award 14 GSUSA Appreciation and Honor Pins 15 GSUSA Thanks Badge Pin 16 GSUSA Thanks Badge II Pin 17 Girl Scouts of Connecticut Pin 18 GSOFCT Light the Way Pin 19 GSOFCT Spirit of the Dragonfly Award 20 GSUSA President s Award 21 Earned Recog nitions: Membership Numeral and Volunteer Years of Service Pins 22 Community Based Recog nitions: GSOFCT Community Participation Award 23 GSOFCT Friend of Girl Scouting Service Unit Award 23 Suggestions of Who Might be Nominated for Council and GSUSA Awards Preparing for a Nomination Purchasing Recognition Items 28 Sponsoring a Nomination The Action Plan Recognitions At-A-Glance Writing Endorsement Letters and Sample Endorsement Letter Comments Helpful Hints for Writing Endorsement Letters 42 A Guide to Writing Endorsement Letters and Sample Endorsement Letter Recognize Your Volunteer s Contributions FAQ s 45 Countdown to Recognitions and Adult Recognition Appeals Process Some Ways to Say Thank You 48 Adult Recognition in Girl Scouting Forms 49 Recognition/Award Placement 50 2

3 Introduction People want, and deserve appreciation for the work they do. Whether it is in the form of a simple Thank you for a small job well done, or a formal commendation for their years of faithful service in a key position of an organization; such acknowledgement is a signal to the recipient that they are noticed, appreciated, and recognized. Taken from Adult Recognition in Girl Scouting, GSUSA Publication Adults join Girl Scouting to be of service to girls and to the organization itself. They offer their time, talents, and skills to our council. Their reward is in giving, in their association with girls, and with other adults that are also dedicated to a higher purpose. When an individual, or group, in Girl Scouting has served with unusual distinction, special thanks are often called for. The appropriate recognition for adult volunteer contributions is a process that the Girl Scout Council takes very seriously. It is expressed on a year-round basis, in a multitude of ways when we: * Have a genuine attitude of appreciation. * Write personalized thank-you notes. * Provide training opportunities. * Award certificates of appreciation. * Encourage personal growth. * Ask them to help with training others. * Put them in charge of projects. * Write letters of reference. * Give tokens of appreciation. * Celebrate at year-end parties. * Say "Thank You." We know that what happens 365 days a year has much more impact than what happens at our annual adult recognitions event. We also realize that formalized recognition is appropriate and serves to reinforce the qualities and service that we value. Official recognitions provide the means to acknowledge individuals and Service Team members publicly for their outstanding service. Please use this booklet as a reference tool. All forms can be obtained online at If you have any questions, please contact the Volunteer Services Department at recognitions@gsofct.org or (203) , ext No matter what form the recog nition takes, the messag e is the same, You are important to me and to Girl Scouting. Thank you. 3

4 A Philosophy of Adult Recognitions in Girl Scouting The purpose of recognition in Girl Scouting is to facilitate, acknowledge, credit, and celebrate the achievements of volunteers. Recognition accents the spirit of volunteerism, which results in renewed motivation, commitment, and retention. There are a few things to consider in recognizing volunteers: Many kinds of contributions must be considered. Quality of accomplishments is the primary determining factor in awarding recognition. Quality is not judged by length of service or number of other recognitions; it is ultimately a function of impact, direct or indirect, with girls. Recognition is given to reinforce high expectations and encourage continual improvement. It is not a competition. Recognitions create a strategic advantage because they identify those who model the future. Publicly honoring adults emphasizes Girl Scouting s vitality in the community. It encourages greater involvement and support from other adults and organizations - all with the goal of building girls of courage, confidence, and character, who make the world a better place. There are two types of awards for adult volunteers: GSUSA and GSOFCT I. GSUSA (Girl Scouts of the USA): Membership Year Pins Volunteer Years of Service Pins Volunteer of Excellence Appreciation Pin Honor Pin Thanks Badge Thanks Badge II President s Award II. GSOFCT (Girl Scouts of Connecticut): Helping Hands Leading the Way Distinguished Leader Distinguished Volunteer Outstanding Service Team Member Outdoor Enthusiast Girl Scouts of Connecticut Pin Light the Way Pin Spirit of the Dragonfly Award Community Participation Award Friend of Girl Scouting Service Unit Award 4

5 Attitude of Appreciation Giving and receiving recognition is a critical part of the Girl Scout program. Adults need to know that the work they do on behalf of the organization is valued. Whether it is a formal GSUSA award, a Council award, a local recognition, or a token of appreciation, it is imperative that Service Units and the Council create an atmosphere and attitude of appreciation. Why recog nize volunteers? Appreciation is an on-going, everyday process for anyone, anywhere, anytime. Showing appreciation for one another is a good way to show respect, to relate to each other s strengths, and to build mutual commitment. We give our time, skills, knowledge, friendliness, and love for many reasons. One reason is that it makes us feel good. People don t volunteer because they expect a reward they see a job to be done and they do it! Anyone who gives time to ensure that the Girl Scout experience is a positive one for girls is someone that we appreciate. Who deserves to be recog nized? The answer is clear anyone. Any registered adult or group that has been of service may be considered for recognition. Do you know a person or group: Whose service goes above and beyond? Who exceeds expectation? Whose contributions are significant? Who is a model of outstanding performance? Consider taking the time to say thank you in one way or another. When is recog nition appropriate? When an individual or group in Girl Scouting has served with unusual distinction, official recognition may be appropriate. But, appropriate recognition need not be just an occasional, formal activity. All volunteers benefit from the expressions of gratitude which come from those they work with or those especially made by a girl or troop/group. On a day-to-day basis, a simple thank you is valued and sometimes counts more than the occasional recognition. When and how a recipient is recognized will make the expression of gratitude memorable. Honoring adults publically highlights Girl Scouting s vitality in the community. Recognizing volunteers contributions, regardless of the pathway taken to join Girl Scouting (short-or long-term, direct-or indirectservice): Encourages greater involvement and support from other adults and organizations. Motivates volunteers to participate and continue their participation as fully as possible. Acknowledges the accomplishments of individuals whose actions have moved the organization forward by building the diversity and/or capacity of the Girl Scout Council. Encourages and supports learning. The volunteer recognitions system is designed to be a valuable component of every volunteer support system. It offers visible acknowledgement of significant service. Who can you recognize today? 5

6 Which Recognition is Appropriate? Acceptance of any position, whether done on a paid or volunteer basis, implies a willingness to perform duties stated in the position description and to devote the time necessary to perform those duties under normal circumstances. Therefore, while doing a good job and putting in many hours is certainly worth thanks, it does not necessarily indicate performance above and beyond the expectations of the position. Focus of Service: Focus refers to the areas or groups benefiting from the service. In many cases, a volunteer works with a troop/group, and/or coordinates Service Unit events, and/or participates on a council-wide committee or task group. To help determine which award is appropriate: Review award descriptions and criteria on the Recognitions At- A-Glance Charts and the Approved Recognition overview pages Review the chart Suggestions of Who Might be Nominated For Council and GSUSA Awards Impact of Service: When you consider impact, consider both the number of years in a position and the results of a person s service. Length of time in a position, while always deserving of appreciation, does not necessarily justify an official award. The results of service are more important than leng th of service, but often it takes some time in a position before the person can achieve truly outstanding results. Time of service that is less than the recommendation may be compensated for by exceptionally strong service at the level expected for a given award. In other words, truly outstanding service might make up for less time in a position, but alone cannot make up for less than outstanding service. Occasionally a candidate s outstanding service meets the criteria for more than one award and a nominator could nominate this person for either a GSUSA or GSOFCT recognition. In this case, one should consider which award might be more meaningful to the recipient. For example, an active volunteer who has made great contributions at both the local Service Unit and Council levels might be a candidate for either the Honor Pin or GSOFCT Pin. If the person were relocating, the GSOFCT Pin, which is specific to this council, might be the recipient s preference since it would be conceivable that the person might be recognized with the Honor Pin in another area at a future time. The desire to recognize all dedicated volunteers must be balanced with an obligation to preserve the value of the recognition. It is recommended that there be a minimum of 2 years between awards of an individual. Consider using informal recognitions between awards to encourage great volunteers to continue serving while they grow in the Girl Scout organization. Please review the information contained in this handbook carefully and select the appropriate award that supports the nominees level of outstanding service. 6

7 Girl Scouts of the U.S.A. & Girl Scouts of Connecticut Awards STEP 1: IDENTIFY NOMINEES Select candidate(s) for nomination: Nominees must be active registered Girl Scouts in good standing. Note volunteer position held by nominee and length of time in position (if applicable). Reference volunteer position descriptions* to research nominees position responsibilities. Identify which volunteers go above and beyond their position responsibilities. STEP 2: RESEARCH NOMINEES Talk to your Service Unit Manager, Service Unit Recognitions Coordinator, other Service Unit Volunteer or staff person about the nominee. Get as much information about their volunteer roles and responsibilities as possible. What additional volunteer positions, if applicable, has the nominee held within Girl Scouting? Has the nominee received any awards in the past?** If so, when and which award? Has it been a minimum of two (2) years since the nominee received an award? STEP 3: SELECT THE AWARD Once you have researched and selected your nominee: Review the criteria for each award. Which one award does the nominee meet all the criteria for? Refer to the Adult Recognitions in Girl Scouting Handbook (ARH) for information on what the nomination packet must include as well as, the required number of endorsement letters for the selected award. STEP 4: COMPLETE THE NOMINATION PACKET Prepare required documentation: Complete the Adult Recognitions Nomination Form*. A strong Adult Nomination Form may be used as a letter of endorsement if needed. Identify the person that will write a letter of endorsement. When selecting an endorsee, ensure they are: Familiar with the nominee s work in relation to the award criteria. Able to write their expressions clearly and concisely. Ask the selected person to write a letter of endorsement. (See ARH for hints on how to write a quality letter of endorsement and for sample letters.) Provide the endorser with award criteria, position description of the nominee, and a timeframe as to when it should be returned to the nominator.* Timeliness is essential. Collect all endorsement letters and attach them to the Adult Recognitions Nomination Form. This completes the nomination packet. Review nomination packet for completeness and ensure endorsement letters support criteria of award. If endorsement letter does not support award criteria, request a new letter from endorser with suggestions on how to make it more supportive of the criteria. Photocopy completed nomination packet for your records. Please note: The Helping Hand, Leading the Way, Distinguished Leader and Distinguished Volunteer award nomination paperwork may also be completed by accessing the online recognitions portal at 7

8 Girl Scouts of the U.S.A. & Girl Scouts of Connecticut Awards (cont.) STEP 5: SUBMIT COMPLETED PAPERWORK Ensure all paperwork is received by the deadline. Submitting nominations that are incomplete or missing paperwork may result in your nominee not being recognized. Service Unit Submitted Awards: Service Unit Recognitions Coordinator forwards completed nomination paperwork, as well as, any required endorsement letters, to the Membership Manager for review. Nominations for Helping Hand, Leading the Way, Distinguished Leader and Distinguished Volunteer, can also be submitted using the online recognitions portal at Board and Membership Approved Awards: Submit final nomination packet to Girl Scouts of Connecticut Recognitions Committee, Volunteer Services, 20Washington Avenue, North Haven, CT Completed nomination packet must arrive at the address above no later than March 1 at 4:30pm. GSOFCT Staff Submitted Awards: GSOFCT staff person nominating a volunteer for any recognition will submit the required paperwork to Volunteer Services Or GSOFCT staff person can submit nominations for Helping Hand, Leading the Way, Distinguished Leader and Distinguished Volunteer awards using the online recognitions portal at STEP 6: RECEIVE NOMINATION RESULTS The results are in! Service Unit Submitted Awards: Membership Manager verifies submitted nomination paperwork. The approved Adult Recognitions Nomination Form and required endorsement letter along with the Service Unit Recognitions Committee Report are forwarded to the local Service Unit. Service Unit or local volunteer leaves a copy of the Service Unit Recognitions Committee Report with the GSOFCT Council shop and purchases award. The Helping Hand, Leading the Way, Distinguished Leader and Distinguished Volunteer online recognitions portal submissions go directly to Volunteer Services. An electronic approval will be sent to the nominator upon submission of nomination. Service Unit or local volunteer purchases the award. Board and Membership Approved Awards: Volunteer Services confirms nomination packet is complete. Volunteer Services forwards completed nomination packet to the GSOFCT Recognitions Committee for review. Nominator is informed of GSOFCT Recognitions Committee recommendation should it be different than submitted. Nominator has the option to appeal if applicable. (See Adult Recognition Appeals Process section of the ARH.) GSOFCT Recognitions Committee submits final recommendations to the GSOFCT Board of Directors, who vote to accept submitted nominations. Nominator is informed of Board s final decision. Approved awards are presented at the GSOFCT Annual Meeting. 8

9 Girl Scouts of the U.S.A. & Girl Scouts of Connecticut Awards (cont.) GSOFCT Staff Submitted Awards: Board and Membership Approved Awards: o GSOFCT staff person nominating a volunteer for any recognition will submit the required paperwork to Volunteer Services. Local Awards o Helping Hand, Leading the Way, Distinguished Leader, Distinguished Volunteer online recognitions portal submission goes directly to Volunteer Services. An electronic approval will be sent to the nominator upon submission of nomination. *Required forms, position descriptions, and the Adult Recognitions in Girl Scouting Handbook can be found at **For a listing of previous GSUSA award recipients from 2007 forward, refer to: Online Portal Information GSOFCT has created an online recognitions portal to make the nomination process smoother for volunteers and staff. At this time, the portal can be used for the following four awards - GSOFCT Helping Hand, GSOFCT Leading the Way, GSOFCT Distinguished Leader and GSOFCT Distinguished Volunteer awards. Nominator Information Nominee Information Submit Button 9

10 Girl Scouts of Connecticut Volunteer Recognitions Criteria: GSOFCT Helping Hand Girl Scouts of Connecticut s Helping Hand pin recognizes any type of noteworthy contribution by an adult who is acting in a leadership role. 1. The nominee is a registered adult Girl Scout volunteer. 2. The nominee supports the Girl Scout Mission. 3. The nominee has completed appropriate training for her/his position and/or has demonstrated experience related to the leadership role nominated for. 4. This recognition is for the current Girl Scout year. Submission of Nomination and Presentation of Award: The GSOFCT Helping Hand Award nomination can be completed in one of two ways: Paper Submission: The GSOFCT Helping Hand nomination is submitted using paper forms which can be found at The Service Unit reviews and presents the award at the local level. Electronic Submission: The GSOFCT Helping Hand nomination is submitted using the online recognitions portal at Volunteer Services reviews the online portal responses and the Service Unit presents the award at the local level. GSOFCT staff members are encouraged to nominate those volunteers directly working with them in support of the Girl Scout Leadership Experience. Presentation of staff submitted awards should be determined based on venue of volunteer s service. Please Note: It is encouraged that Service Units award the Helping Hand pin to multiple recipients yearly within the Service Unit. Form of Recognition: The GSOFCT Helping Hand Award is a gold tone pin depicting a hand with a heart-shaped hole in the middle. GSOFCT Leading the Way Girl Scouts of Connecticut s Leading the Way pin recognizes any type of noteworthy contribution by a Troop/Group Leader or Assistant Troop/Group Leader. Criteria: 1. The nominee is a registered adult Girl Scout volunteer. 2. The nominee supports the Girl Scout Mission. 3. The nominee has completed appropriate training for her/his position. 4. This recognition is for the current Girl Scout year. Submission of Nomination and Presentation of Award: The GSOFCT Leading the Way Award nomination can be completed in one of two ways: Paper Submission: The GSOFCT Leading the Way nomination is submitted using paper forms which can be found at The Service Unit reviews and presents the award at the local level. Electronic Submission: The GSOFCT Leading the Way nomination is submitted using the online recognitions portal at Volunteer Services reviews the online portal responses and the Service Unit presents the award at the local level. GSOFCT staff members are encouraged to nominate those volunteers directly working with them in support of the Girl Scout Leadership Experience. Presentation of staff submitted awards should be determined based on venue of volunteer s service. Please Note: It is encouraged that Service Units award the Leading the Way pin to multiple recipients yearly within the Service Unit. Form of Recognition: The GSOFCT Leading the Way Award is a gold tone pin with a compass on it and the words Leading the Way. 10

11 Girl Scouts of Connecticut Volunteer Recognitions (con t) Criteria: GSOFCT Distinguished Leader Award The Distinguished Leader Award recognizes Troop/Group Leaders, Assistant Troop/Group Leaders or group coordinators whose performance in working with girls is so outstanding that it merits recognition by the Service Unit or program delivery unit. 1. The nominee is a registered adult Girl Scout and is currently serving in a Troop/Group Leader, Assistant Troop/Group Leader or group coordinator capacity. 2. The nominee's performance as a Leader is so outstanding in nature that it merits recognition. 3. The nominee has completed the required Girl Scout training for their Leadership position. Submission of Nomination and Presentation of Award: The GSOFCT Distinguished Leader Award nomination can be completed in one of two ways: Paper Submission: The GSOFCT Distinguished Leader nomination is submitted using paper forms which can be found at The Service Unit reviews and presents the award at the local level. Electronic Submission: The GSOFCT Distinguished Leader nomination is submitted using the online recognitions portal at Volunteer Services reviews the online portal responses and the Service Unit presents the award at the local level. GSOFCT staff members are encouraged to nominate those volunteers directly working with them in support of the Girl Scout Leadership Experience. Presentation of staff submitted awards should be determined based on venue of volunteer s service. Please Note: It is encouraged that Service Units award the Distinguished Leader Award to multiple recipients yearly within the Service Unit. Form of Recognition: The GSOFCT Distinguished Leader Award is a silver tone pin on a navy blue background with a torch in the center containing the words GSOFCT Distinguished Leader. GSOFCT Distinguished Volunteer Award The Distinguished Volunteer Award recognizes an adult in a position other than Leader, or in addition to that of Leader, for exceptional service to Girl Scouting in the community. Criteria: 1. The nominee is a registered adult Girl Scout volunteer and is currently serving in a capacity other than Leader or in addition to that of Leader. 2. The nominee has completed appropriate training for the position held, or has equivalent experience. 3. The service performed by the nominee is of benefit to the geographic area or Service Unit and is beyond the expectations for the position held to an extent that warrants area-wide recognition. Submission of Nomination and Presentation of Award: The GSOFCT Distinguished Volunteer Award nomination can be completed in one of two ways: Paper Submission: The GSOFCT Distinguished Volunteer nomination is submitted using paper forms which can be found at The Service Unit reviews and presents the award at the local level. Electronic Submission: The GSOFCT Distinguished Volunteer nomination is submitted using the online recognitions portal at Volunteer Services reviews the online portal responses and the Service Unit presents the award at the local level. GSOFCT staff members are encouraged to nominate those volunteers directly working with them in support of the Girl Scout Leadership Experience. Presentation of staff submitted awards should be determined based on venue of volunteer s service. Please Note: It is encouraged that Service Units award the Distinguished Volunteer Award to multiple recipients yearly within the Service Unit. Form of Recognition: The GSOFCT Distinguished Volunteer Award is a silver tone pin on a green background containing the words GSOFCT Distinguished Volunteer. 11

12 Membership Services Approved Recognition GSOFCT Outstanding Service Team Member Award New The Outstanding Service Team Member Award recognizes an individual working on a Service Unit Team who has demonstrated consistent outstanding service to her/his geographical area. (One (1) letter of endorsement from the Service Unit Manager is required.) This award was developed exclusively by the Girl Scouts of Connecticut to recognize a Service Team Member for providing outstanding service to their entire Service Unit. It acknowledges duties outside the scope of the required position responsibilities. Criteria: 1. The nominee is an active registered Girl Scout adult who has successfully completed the GSOFCT Volunteer Application Process. 2. The nominee performs at a level that exceeds the expectations of the position as outlined in the position description. 3. The nominee has completed appropriate training for the position held or has equivalent experience and is current on GSUSA and GSOFCT policies and procedures. 4. The nominee must have been in the nominated position for at least two years. 5. The Service Unit must have a full volunteer team in place and no volunteer has held more than two team positions within the same year. Service Team positions include but are not limited to: a. Service Unit Manager b. Service Unit Registrar c. Service Unit Treasurer d. Service Unit Orientation Volunteer e. Service Unit Organizer, and f. Service Unit Product Sales Manager 6. The Service Unit must provide a copy of their current Service Team Roster, as well as, Service Team Rosters from the previous two years as proof of Service Team positions held. 7. The nominee can receive this award more than once, but not in consecutive years. Approval: The GSOFCT Outstanding Service Team Member Award is approved by the Membership Manager and Director of Membership Services. Form of Recognition: The GSOFCT Outstanding Service Team Member Award is a round pin trimmed with the words We are a better team because of you. 12

13 Recognition Reviewed and Approved by Girl Scouts of Connecticut Recognitions Committee GSOFCT Outdoor Enthusiast Award The GSOFCT Outdoor Enthusiast Award recognizes an adult member who has delivered outstanding outdoor education to at least one Service Unit or program delivery audience. (Two (2) letters of endorsement required.) This award was developed exclusively by the Girl Scouts of Connecticut to recognize the delivery of outstanding outdoor education to adults and girls in Connecticut. Criteria: 1. The nominee is a registered adult Girl Scout volunteer. 2. The nominee has provided outstanding service in a way that furthers the outdoor education of girls and adults. 3. The nominee has performed at a level that exceeds the expectations for the position held. 4. The nominee has delivered outdoor educational opportunities that span a minimum of three (3) years. Approval: The GSOFCT Outdoor Enthusiast Award is approved by the Council Volunteer Recognitions Committee. GSOFCT staff members are encouraged to nominate those volunteers directly working with them in support of the Girl Scout Leadership Experience. Presentation of staff submitted awards should be determined based on venue of volunteer s service. Form of Recognition: The GSOFCT Outdoor Enthusiast Award is a pin in the shape of an acorn. 13

14 Recognitions Reviewed and Approved by Girl Scouts of Connecticut Recognitions Committee and Council Board of Directors GSUSA Volunteer of Excellence Award The GSUSA Volunteer of Excellence Award recognizes adult volunteers who have contributed outstanding service while partnering directly with girls in any pathway to implement the Girl Scout Leadership Experience (GSLE) through use of the National Program Portfolio or who have contributed outstanding service in support of GSOFCT s mission delivery to girl and adult members. (Two (2) letters of endorsement required.) Criteria: 1. The nominee is an active registered adult Girl Scout volunteer. 2. The nominee has successfully completed a term of service, all requirements for the position, and appropriate training or equivalent service for the position held. 3. The nominee has performed beyond expectations for the position to deliver the GSLE to girls using the National Program Portfolio, or 4. The nominee s performance has been beyond the expectations of the position and has supported GSOFCT s mission-delivery goals in one or more of the following functional areas: Membership Development/Community Cultivation, Volunteer Relations and Support, Program, Leadership and Governance, Fund Development, and Council Support Service (such as IT, Customer Service, Merchandising, MarComm). 5. The nominee actively recognizes, understands, and practices the values of inclusive behavior. Approval: The GSUSA Volunteer of Excellence Award is approved by the GSOFCT Board of Directors. GSOFCT staff members are encouraged to nominate those volunteers directly working with them in support of the Girl Scout Leadership Experience. Form of Recognition: The Volunteer of Excellence Award is a silver-tone round pin depicting the Girl Scout logo trimmed with the words Volunteer of Excellence. 14

15 Recognitions Reviewed and Approved by Girl Scouts of Connecticut Recognitions Committee and Council Board of Directors (con t) GSUSA Appreciation Pin The Appreciation Pin recognizes an individual s exemplary service in support of delivering the Girl Scout Leadership Experience (GSLE). This service, which has had measurable impact on at least one geographic area of service, helps the Council reach and surpass its missiondelivery goals for that area. (Three (3) letters of endorsement required.) Criteria: 1. The nominee is an active, registered adult Girl Scout volunteer. 2. The service performed by the nominee is above and beyond the expectations for the position held, and made an impact on one geographic area or Service Unit within Connecticut. 3. The nominee actively recognizes, understands, and practices the values of inclusive behavior. Approval: The GSUSA Appreciation Pin is approved by the GSOFCT Board of Directors. GSOFCT staff members are encouraged to nominate those volunteers directly working with them in support of the Girl Scout Leadership Experience. Form of Recognition: The Appreciation Pin is a square gold tone pin depicting the Girl Scout logo. GSUSA Honor Pin The Honor Pin recognizes an individual s exemplary service in support of delivering the Girl Scout Leadership Experience (GSLE), which has had measurable impact on two or more geographic areas of service, allowing the Council to reach and surpass its mission-delivery goals. (Three (3) letters of endorsement required.) Criteria: 1. The nominee is an active, registered adult Girl Scout volunteer. 2. The service performed by the nominee is outstanding, above and beyond the expectations for the position held and made an impact on two or more geographic areas or Service Units within Connecticut. 3. The nominee actively recognizes, understands, and practices the values of inclusive behavior. Approval: The GSUSA Honor Pin is approved by the GSOFCT Board of Directors. GSOFCT staff members are encouraged to nominate those volunteers directly working with them in support of the Girl Scout Leadership Experience. Form of Recognition: The Honor Pin is a green enamel pin with a gold tone trefoil design circled by a laurel wreath. 15

16 Recognitions Reviewed and Approved by Girl Scouts of Connecticut Recognitions Committee and Council Board of Directors (con t) GSUSA Thanks Badge Pin The Thanks Badge honors an individual whose ongoing commitment, leadership, and Services have had an exceptional, measurable impact on meeting the mission-delivery goals and priorities of the entire council or the entire Girl Scout movement. (Four (4) letters of endorsement required.) Criteria: 1. The nominee is an active, registered adult Girl Scout volunteer. 2. The outstanding service performed by the nominee resulted in outcomes that benefitted the total Council or the entire Girl Scout organization, and is so significantly above and beyond the call of duty that no other award would be appropriate. 3. The nominee has taken a leadership role at the Council level in one or more of the following areas: Increasing membership growth and retention. Increasing the percentage of adult-generated funding in the total Council income. Increasing innovative program opportunities Council-wide. Developing broad participation in policy-influencing through the democratic process. Ensuring that inclusive behavior is recognized, understood and practiced at all levels. Approval: The GSUSA Thanks Badge is approved by the GSOFCT Board of Directors. GSOFCT staff members are encouraged to nominate those volunteers directly working with them in support of the Girl Scout Leadership Experience. Form of Recognition: The Thanks Badge is a gold-filled enamel disc that can be used as a pin or worn on a ribbon or chain. 16

17 Recognitions Reviewed and Approved by Girl Scouts of Connecticut Recognitions Committee and Council Board of Directors (con t) Criteria: GSUSA Thanks Badge II Pin The Thanks Badge II honors a previous Thanks Badge recipient who has continued to provide exemplary service in a leadership role, resulting in a measurable impact that benefits the total council or entire Girl Scout movement. (Four (4) letters of endorsement required.) 1. The nominee is an active, registered adult Girl Scout. 2. The nominee has received the Thanks Badge. 3. The outstanding service performed by the nominee resulted in outcomes that benefitted the total Council or the entire Girl Scout organization, and is so significantly above and beyond the call of duty that no other award would be appropriate. It is a way of saying thanks again to an outstanding individual who has contributed greatly and continuously to Girl Scouting. 4. The service performed will usually have extended over a period of at least 3 years since receiving the Thanks Badge in one or more adult positions with sustained, continued service or increased services to the council or the Girl Scout movement. Approval: The GSUSA Thanks Badge II is approved by the GSOFCT Board of Directors. GSOFCT staff members are encouraged to nominate those volunteers directly working with them in support of the Girl Scout Leadership Experience. Form of Recognition: The Thanks Badge II is similar to the Thanks Badge and has a blue band inside a gold band. It has a red stone in the center. The recipient should wear either the Thanks Badge or the Thanks Badge II not both at the same time. 17

18 Recognitions Reviewed and Approved by Girl Scouts of Connecticut Recognitions Committee and Council Board of Directors (con t) Criteria: Girl Scouts of Connecticut Pin The Girl Scouts of Connecticut Pin recognizes any registered Adult Girl Scout giving outstanding service to a Council-wide assignment, or whose service and dedication impacts the success and development of the Girl Scout Leadership Experience for Girl Scouts of Connecticut. (Three (3) letters of endorsement required.) This pin was developed exclusively by the Girl Scouts of Connecticut and is the highest award given to adults on behalf of the Council. 1. The nominee is an active, registered adult Girl Scout. 2. The nominee has given distinctive service to a Council-wide assignment; or service that enriches the picture of Girl Scouting in the minds of the public, benefits many people in a regional area, or impacts the success and growth of Girl Scouts of Connecticut. 3. The service performed must show vision encompassing the goals of Girl Scouts of Connecticut identified by CEO and Board of Directors. 4. The nominee has held more than one position in Girl Scouts of Connecticut if a volunteer. 5. A minimum of 2 years of service in Girl Scouts of Connecticut is required. Approval: The Girl Scouts of Connecticut Pin is approved by the GSOFCT Board of Directors. GSOFCT staff members are encouraged to nominate those volunteers directly working with them in support of the Girl Scout Leadership Experience. Form of Recognition: The Girl Scouts of Connecticut Pin is a round enamel pin depicting the state of Connecticut in gold against a black background. 18

19 Recognitions Reviewed and Approved by Girl Scouts of Connecticut Recognitions Committee and Council Board of Directors (con t) Criteria: GSOFCT Light the Way Pin The Light the Way Pin recognizes an adult who is committed to delivering outstanding education (training) at a council level to Troop/Group Leaders and Service Unit Team members within the Girl Scouts of Connecticut. (Two (2) letters of endorsement required.) This pin was developed exclusively by the Girl Scouts of Connecticut to recognize council level facilitators for their outstanding support of adult learning in Connecticut. 1. The nominee is an active, registered adult Girl Scout volunteer. 2. The nominee is a Council Learning Facilitator and/or a Certified Safety Instructor who has a minimum of three (3) years of active service to GSOFCT. Please Note: Service Unit Orientation Volunteers that facilitate local GSOFCT Orientation courses do not qualify for this award. 3. The nominee has completed training for the position or has equivalent experience. 4. The service performed goes beyond the expectations for the position as described in the Council Learning Facilitator position description. Approval: The GSOFCT Light the Way Pin is approved by the GSOFCT Board of Directors. Form of Recognition: The Light the Way Pin is a cast pewter lighthouse shaped lapel pin. It symbolically represents guidance and direction provided in time of need, lighting the path to achievement and success. There is only one recipient of this award each year, but only if there is an appropriate candidate. 19

20 Recognitions Reviewed and Approved by Girl Scouts of Connecticut Recognitions Committee and Council Board of Directors (con t) Criteria: GSOFCT Spirit of the Dragonfly Award The Spirit of the Dragonfly Award recognizes an adult who exemplifies the Girl Scout Mission, lives the Girl Scout Promise and Law, and demonstrates a commitment to providing older girl members with opportunities to develop as individuals through guidance, mentoring and coaching in support of the Girl Scout Leadership Experience. (Three (3) letters of endorsement required to include at least one letter of endorsement from alumna of the troop indicating how the nominee impacted her life.) This award was developed exclusively by GSOFCT to recognize exceptional adult volunteers who encourage Girl Scout Cadettes, Seniors and/or Ambassadors to stretch outside of their comfort zone and experience opportunities both within and beyond council jurisdiction. 1. The nominee is an active, registered adult Girl Scout volunteer who has completed appropriate training for the position held, or has equivalent experience. 2. The nominee has served as a Troop/Group Leader, Assistant Troop/Group Leader or Group Coordinator working alongside older girls for at least seven years within Connecticut (Cadettes, Seniors, and/or Ambassadors.) 3. The nominee has provided a variety of broad- based opportunities that foster a growth mindset and align with the benefits described in the 15 Leadership Outcomes. 4. The nominee encourages an element of service learning in all Girl Scout activities empowering girls to advocate for themselves, others and the community at large on issues that are of a concern to them. 5. The nominee has made a significant impact on the number of girls earning their Silver Award and/or Gold Award at the local or council level. 6. The nominee delivers diverse program opportunities that results in an increase of older girl participation and realizes consistent girl retention throughout the life of the troop/group. 7. The nominee performs at a level that exceeds the expectations of the position as outlined in the position description. Approval: The GSOFCT Spirit of the Dragonfly Award is approved by the GSOFCT Board of Directors. Form of Recognition: The GSOFCT Spirit of the Dragonfly Award is a round polished copper metal pin with a dragonfly image in the center. 20

21 GSUSA PRESIDENT S AWARD The President s Award recognizes the efforts of a service-delivery team or committee whose exemplary service in support of delivering the Girl Scout Leadership Experience surpassed team goals and results in significant measurable impact toward reaching the council s overall goals during a membership year October 1 - September 30. Criteria: 1. All Service Team members are registered adult Girl Scouts. The Service Unit team must comprise of the following positions: Service Unit Manager Service Unit Registrar Service Unit Treasurer Service Unit Organizer Service Unit Orientation Facilitator Service Unit QSP Manager Service Unit Cookie Manager 2. All adult members of the Service Unit have completed appropriate training for the positions they hold or have demonstrated competence in those positions. 3. Overall membership of the Service Unit reflects the diversity of the community. 4. Overall girl membership for the Service Unit has reached or surpassed the membership goal agreed upon by the Service Unit team and the Membership Manager by September 30th. 5. Delivery of Girl Scout program is effective, resulting in the retention of 75 % or more of girl members and of 75% or more of adult leadership (01). 6. All Service Team members support the Girl Scout Pathways framework ensuring all options for participation are encouraged town-wide. 7. The Service Unit has evidence of maintaining and/or cultivating contacts in the community (i.e. scheduled talks to community groups/schools, participation at community events/fairs, community profile updates). 8. Service Unit Product Sales reports are submitted on time % of troop/groups registered by March 3, 2017 participated in the Council sponsored Cookie Program. Service Units must provide a list of all registered troop/group numbers as of March 3, % of Troops registered participated in the Council sponsored QSP Program. Service Units must provide a list of all registered troop/group numbers as of October 15, % of all Service Unit End-of-Year Financial Reports were turned into the Service Unit Treasurer with submission to the council by August 31 st. 12. The Service Team maintains ongoing communications with Troop/Group leadership utilizing a variety of methods that serves the needs of area adults (regularly scheduled meetings, , mailings, telephone, etc). 13. The Service Team maintains ongoing communication with all individually registered girl and adult members within the Service Unit. 14. The Service Unit promotes all council fundraising and actively engages in conversations with the Fund Development department to provide potential prospective donor information within their geographical area. 15. Supports volunteer appreciation within their Service Unit by submitting nominations for annual recognitions and/or hosting a local recognition/appreciation event for adult volunteers. 16. The Service Unit actively promotes the Bronze, Silver and Gold awards to eligible girls in their region and both supports and recognizes girls efforts throughout the process. Form of Recognition: The GSUSA President s Award is comprised of a gold tone pin, a certificate, and a plaque. Each member of the Service Unit Leadership Team will receive the pin unless said member has received one in the past. The certificate is presented to the Service Team and a plaque is hung in the Corporate Office (Hartford Service Center). Awards achieved in successive years are recognized by adding nameplates to the plaque. Members of the Service Unit Leadership Team will be awarded the GSUSA President s Award at the Girl Scouts of Connecticut Annual Meeting. 21

22 Earned Recognitions Membership Numeral Pin - Volunteer Years of Service Pin Criteria: Membership Numeral Pin The Membership Numeral Pin recognizes total years of registered membership in Girl Scouting at five -year intervals. Years as a girl member plus years as an adult member are combined and counted toward this recognition. 1. The candidate is a registered adult member of Girl Scouts. 2. The candidate supports the Girl Scout Mission. Form of Recognition: The Membership Numeral Pin is a gold toned numeral that is attached by a chain onto the Girl Scout Membership pin. Membership Numeral pins come in five- year increments. The 5, 10, 15-year pins are awarded at the Service Unit level and the 20-year and above pins are awarded at the Council Annual Meeting which occurs every spring. Criteria: Volunteer Years of Service Pin The Volunteer Years of Service Pin recognizes an adult member registered with Girl Scouts of the U.S.A. for her/his years of active adult volunteer service at five-year intervals (5, 10, 15, etc.). This pin differs from the membership numeral pin in that it represents the number of years an adult volunteer has actively provided service, where as the membership numeral pin recognizes years of membership. 1. The candidate is a registered adult Girl Scout volunteer. 2. The candidate supports the Girl Scout Mission. Form of Recognition: The Volunteer Years of Service Pin is a steel pin with brass plating and green enamel. Girl Scout Volunteer and the number of service years is in the center of the pin. Years of Service pins come in five-year increments. The 5, 10, 15-year pins are awarded at the Service Unit level and the 20-year and above pins are awarded at the Council Annual Meeting which occurs every spring. I ve learned that you shouldn t g o throug h life with a catcher s mitt on both hands. You need to be able to throw something back. Maya Ang elou 22

23 Community Based Recognitions GSOFCT Community Participation Award The Community Participation Award recognizes a non-member adult or organization for providing episodic service to the Girl Scout organization at a council or local level. This award does not carry a suggested length of service and may be presented yearly. Criteria: 1. The nominated adult or organization must provide support or assistance to our organization at either the local level or council level. 2. The support or assistance that is provided to our organization must merit recognition by the Service Unit, Membership Manager and/or council staff. Approval and Presentation: The Community Participation Award is approved by the Service Unit Team and Membership Manager or council staff person for whom they are volunteering. This award may be presented for service at the local or council level. Form of Recognition: The Community Participation Award is a certificate of appreciation. GSOFCT Friend of Girl Scouting Service Unit Award N Criteria: The Friend of Girl Scouting Service Unit Award recognizes groups, community members or individual non-member adults whose superior contribution of time, talents, effort and/or resources impacted Girl Scouting in their community over an extended period of at least three (3) years. Start thinking now about who you can nominate. The first award will be presented in the membership year. (One (1) letter of endorsement required.) 1. The nominee has contributed time, talents, and resources to at least one Girl Scout Service Unit or program delivery audience, furthering the Girl Scout Mission and developing leadership in girls. 2. The nominee has been recognized at the local level with Girl Scouts of Connecticut for at least three (3) years. 3. The nominee has demonstrated an interest in the Girl Scout movement. Approval and Presentation: The GSOFCT Friend of Girl Scouting Service Unit Award is nominated by the Service Unit Team and approved by the Director of Membership Services or her/his designee. This award may be presented for service at the local or council level. Form of Recognition: The Friend of Girl Scouting Service Unit Award is a plaque. 23

24 Suggestions of Who Might be Nominated For Council and GSUSA Awards Examples of possible candidates may include, but are not limited to: Recognition GSOFCT Distinguished Leader GSOFCT Distinguished Volunteer GSOFCT Outdoor Enthusiast GSUSA Volunteer of Excellence GSUSA Appreciation Pin Suggested Nominees The Troop/Group Leader whose creative activities attract an increasing number of girls. A day-camp Leader who plans with older girl Program Aides, and who welcomes additional girls to her unit so more girls have the opportunity to attend camp. A Troop/Group Leader who has integrated a girl with special needs into her Troop/Group and its activities. The Troop/Group Leader/Assistant who recruits and retains an active Troop/Group Committee that results in increased program opportunities for girls in the troop/group. The Troop/Group Leader who develops a series of activities that give girls the opportunity to interact with people from different cultures. A recruiter who has retained or increased adult and/or girl membership in an area beyond the goals set for that area. A person who has significantly increased Girl Scouts positive image within a community through a wide variety of methods and media. An event coordinator who has managed several successful events with increased use of girl planning and involvement. A Service Unit Family Partnership Coordinator who has increased financial support from the local community and/or families in her/his Service Unit. A Service Unit Consultant who provides local learning opportunities that focus on the Girl Scout Leadership Experience and that build awareness of and support for the National Program Portfolio resources. An individual who has enabled a troop/group to enjoy 3-4 season camping in as many council properties as possible. An individual who has designed and implemented outdoor educational opportunities for a series of successful camporees for a Service Unit or program area. An individual that has facilitated three or more letterboxing events council-wide. An Outdoor Council Learning Facilitator who has run an Outdoor Skills Day for 3 consecutive years increasing overall troop/group participation in the Service Unit Camporee. A Service Unit Camporee Coordinator that in addition to their administrative responsibilities delivers workshops such as advanced outdoor cooking, knot tying, star gazing, building box ovens, etc. A volunteer who planned and delivered four day camp performances, using content from the amuse Journey, targeted to girls in underserved areas of the council. A volunteer who was recruited by IT to help with data entry sees an opportunity on her council s web page to increase recognitions. She creates and launches a recognitions web page increasing earned awards by 35%. A Service Unit Manager whose management of a Service Unit has seen an increase in membership and a stable retention pattern over several years. A Facilitator who has consistently provided exceptional service. A Service Unit Product Sales Manager that has promoted and managed a successful Product Sales program exceeding Service Unit goals for at least two years. The director of a local day camp or program event whose effective management results in an increase in participation by girls and adults over a period of time. A person who develops and implements a successful Service Unit Family Partnership Fundraising program that exceeds financial goals. 24

25 Suggestions of Who Might be Nominated For Council and GSUSA Awards (Con t) Examples of possible candidates may include, but are not limited to: Recognition GSUSA Honor Pin GSUSA Thanks Badge Suggested Nominees A volunteer who recruits troop leadership from both traditional and non-traditional sources resulting in an increase and retention of girls and adults over several years. A volunteer who develops and implements an interactive pluralism program that helps girls and adults develop a greater appreciation of people who are different from themselves. An Event Director who implements a series of events and activities that brings girls together from different parts of GSOFCT. A corporate volunteer who recruits co-workers to lead or sponsor Troops/Groups or provides career mentors for girls from under-served populations in the Council. A Board Member who goes beyond the expectations for the position. A Service Unit Manager whose management results in an increase in membership and a stable retention pattern over several years (i.e. clustered Service Unit). A Facilitator whose events receive consistent high ratings resulting in increased participation by adults from several Service Units or geographic areas. An individual that directs a membership outreach task group with positive results, either in terms of membership or in targeted groups served. An individual who introduces Girl Scouting to the wider community through significant community action that results in increased organizational visibility and community support. The director of a successful Council or regional destination that results in increased recruitment and retention of older girls and significant positive publicity for the Council. A coordinator of the council s Fund Development Committee who develops and implements a plan that significantly increases the percentage of adult-generated funding for the Council. A volunteer who plays a policy decision-making role at a consistently high level and attracts broad participation in policy-influencing through the democratic process. A volunteer who establishes a successful collaboration with a local agency that results in increased program opportunities for girls from all parts of the Council. A volunteer who contributes significantly to the total Girl Scout organization in the delivery of Girl Scout program on an operational level. A volunteer who initiates and successfully manages the delivery of Girl Scouting to underserved populations within the council s jurisdiction. A person who has provided expansion of council training teams and opportunities that resulted in a significant increase in training effectiveness and participation council-wide. An adult who establishes a successful collaboration with a science center that results in increased STEM program opportunities for girls statewide. 25

26 Suggestions of Who Might be Nominated For Council and GSUSA Awards (Con t) Examples of possible candidates may include, but are not limited to: Recognition GSUSA Thanks Badge II GSOFCT Pin GSOFCT Light the Way Pin GSOFCT Spirit of the Dragonfly Award GSOFCT Community Participation Award GSOFCT Friend of Girl Scouting Service Unit Award Suggested Nominees A Board Member whose continuous strong leadership in fund development has resulted in greater financial stability for the council. A member of a strategic-planning task group whose leadership inspires a pluralistic, visionary plan. A Council Facilitator who successfully implements several statewide or regional training events increasing participation especially from underserved areas. A program consultant who, after developing activities for girls council-wide, serves as director for an event with national participation. An administrative volunteer who initiates a volunteer support system that successfully retains members in the council and which has been replicated in other councils. A person who, after years as an outstanding Council Facilitator, worked for a term as a national volunteer facilitator. An adult that has initiated a program delivery system within the council that has successfully influenced retention and quality program and that has been shared with other councils. Area or Council-wide Committee Members who have contributed to the achievement of Council goals. Council volunteers on committees who have consistently given outstanding service. An adult who has given exceptional service in progressively more responsible positions. An employed staff member whose service has met the criteria. Council Learning Facilitator/ Instructor who demonstrates a commitment to adult education in Girl Scouting. Council Learning Facilitator/ Instructor who trains other facilitators and who is involved in the administration of the Council Learning Facilitator program. Council Learning Facilitator/ Instructor who is consistently willing to go beyond local jurisdictions and facilitate courses in response to statewide needs. Council Learning Facilitator/ Instructor who has developed and delivered courses that have resulted in an increase in volunteer participation for at least 2 years. A volunteer that encourages Girl Scout Cadettes, Seniors and/or Ambassadors to actively participate in Council wide or GSUSA program opportunities. A volunteer that provides continual opportunities for Girl Scout Cadettes, Seniors and/or Ambassadors to learn about the Girl Scout Movement (travel to Juliette Low s Birthplace or the World Centres; attend the GSUSA National Convention; etc.) A Troop/Group volunteer that prepares Girl Scout Cadettes, Seniors and/or Ambassadors to participate in outdoor skill challenges such as the WestPoint Academy Scouting Challenge, an International Camporee, or other large event. An organization that provides support to a Service Unit Live Healthy, Lead Healthy event. An individual who donates professional assistance that positively impacts the Council. A corporation or agency consistently donating space, supplies, staff time or money over a period of time (not just a one-time donation.) Business offering yearly sponsorship of a Community Girl Scout troop/group. A church whose facilities have been used for four years for Service Unit meetings, events, girl program and/or training opportunities. 26

27 Preparing for a Nomination Adults in Girl Scouting give generously of their time and talents for many reasons. Their dedication inspires us all, but often their efforts go unnoticed. We can publically say thank-you by nominating committed individuals who exceed expectations and have made outstanding contributions to Girl Scouting at many levels. Who can nominate? Any individual familiar with a person s performance in a particular capacity can initiate a nomination. Girls are especially encouraged to participate in the nomination process. It would be particularly appropriate for girls to nominate and/or write letters of endorsement for the Distinguished Leader award. When considering someone for an official award or recognition, be certain that she or he meets the following general criteria: 1. The nominee is a registered adult Girl Scout within the Girl Scouts of Connecticut Council. 2. The nominee has completed appropriate training for her/his position and/or has demonstrated experience related to the position being nominated for. 3. The service performed by the nominee is above and beyond the expectations for the position held. 4. The nominee actively recognizes, understands, and practices the values of inclusive behavior. Criteria specific to an individual recognition can be found in the Recognitions At- A-Glance Charts and the Approved Recognitions overview pages included in this handbook. Who approves nominations? Within Girl Scouts of Connecticut, there are two groups of volunteer committees established specifically for the purpose of honoring adults. These volunteers can be of tremendous assistance to anyone who needs guidance and support when looking to recognize an adult Girl Scout member: Service Unit Recognitions Committee GSOFCT Recognitions Committee Service Unit Recog nitions Committee: At the Service Unit level, the Recognitions Coordinator and Service Unit Recognitions Committee are primarily responsible for promoting, accepting and approving local level awards. The Service Unit Recognitions Committee approves the following recognitions: GSOFCT Helping Hand Pin* GSOFCT Leading the Way Pin* GSOFCT Community Participation Award GSOFCT Distinguished Leader Award* GSOFCT Distinguished Volunteer Award* GSOFCT Friend of Girl Scouting Service Unit Award *Please Note: These awards can also be submitted and approved using the online recognitions portal. GSOFCT Recog nitions Committee: The GSOFCT s Chief Operating Officer appoints the Council s Volunteer Recognitions Committee Chairperson and approves the Council s Volunteer Recognitions Committee members and staff advisor. The Council Volunteer Recognitions Committee receives nominations and makes recommendations to the Board of Directors for the following awards: GSUSA Volunteer of Excellence Award GSUSA Appreciation Pin GSUSA Honor Pin GSUSA Thanks Badge GSUSA Thanks Badge II GSUSA President s Award GSOFCT Pin GSOFCT Light the Way Pin GSOFCT Spirit of the Dragonfly Award 27

28 Preparing for a Nomination (Con t) Where are official recog nitions/awards presented? Awards Presented at Service Unit/Local Level Awards Presented at GSOFCT s Annual Meeting Membership Numeral Pin (5, 10, 15 years) Volunteer Years of Service Pin (5, 10, 15 years) GSOFCT Helping Hand Pin* GSOFCT Leading the Way Pin* GSOFCT Distinguished Leader Award* GSOFCT Distinguished Volunteer Award* GSOFCT Community Participation Award* GSOFCT Friend of Girl Scouting Service Unit Award* GSOFCT Outstanding Service Team Member Award GSOFCT Outdoor Enthusiast Award* *These awards may also be presented by council staff at a venue appropriate to the volunteer they are honoring. Membership Numeral Pin (20 years & above) Volunteer Years of Service Pin (20 years & above) GSUSA Volunteer of Excellence Award GSUSA Appreciation Pin GSUSA Honor Pin GSUSA Thanks Badge GSUSA Thanks Badge II GSUSA President s Award GSOFCT Pin GSOFCT Light the Way Pin GSOFCT Spirit of the Dragonfly Award The GSOFCT Friend of Girl Scouting Service Unit Award presentation will be determined by the recipient and Girl Scouts of Connecticut staff. Both official awards and unofficial recognitions are best given to the recipient on memorable occasions appropriate to the service and recognition. Recognition at the Service Unit level should be ongoing, presented throughout the membership year. Who purchases the recog nitions/awards? All awards which are approved by the GSOFCT Board of Directors, as well as Membership Numeral pins and Volunteer Years of Service pins (20 years and above), will be automatically ordered and purchased by the Council. These awards will be presented at the GSOFCT Annual Meeting. All awards which are approved by the Service Unit Recognitions Committee are to be purchased by the Service Unit and presented locally. Purchasing Recognition Items Helping Hand Pin, Leading the Way Pin, Distinguished Leader Award, Distinguished Volunteer Award, Community Participation Award, Outstanding Service Team Member Award, Outdoor Enthusiast Award, Friend of Girl Scouting Award, and Membership Numeral & Volunteer Years of Service Pins (up to 15 years) may be purchased by the Service Unit, local volunteer or council staff person at any GSOFCT Council Shop. The cost of pins is the responsibility of the Service Unit and/or council staff person (when applicable) and may be subject to change. GSOFCT Helping Hand/GSOFCT Leading the Way Pins - $4.00 GSOFCT Distinguished Leader/GSOFCT Distinguished Volunteer Awards $5.00 GSOFCT Community Participation Award $1.50 GSOFCT Outstanding Service Team Member Award $7.00 GSOFCT Outdoor Enthusiast Award - $5.00 GSOFCT Friend of Girl Scouting Award - $12.00 Membership Numeral Pin - $3.50 Volunteer Years of Service Pin - $6.00 Girl Scouts of Connecticut has three main retail shops located in the Hartford, North Haven and Wilton Service Centers and one smaller satellite shop in the Lebanon Service Center. Shop locations and hours can be found at 28

29 Sponsoring a Nomination The Action Plan Sponsoring a nomination starts with developing your plan of action. Below are step-by-step instructions for submitting adult award nominations: STEP ONE: IDENTIFY NOMINEES Look around your Service Unit meetings and identify those volunteers going above and beyond their position held. Nominations for volunteers active in a Service Unit should be submitted to the Service Unit Recognitions Coordinator. Nominations for Board members, committee members and/or individuals not recognized as members of a Service Unit may be submitted directly to the council s Adult Recognitions Committee. If you are nominating more than one member of a family, please submit a separate nomination packet for each person. STEP TWO: REASEARCH NOMINEES Talk to your Service Unit Manager, Service Unit Recognitions Coordinator, or council staff person about the volunteer you are considering nominating. You will need to find out if she/he has received other recognitions, as well as learn about all the roles the person has filled. (You might be surprised!) STEP THREE: AWARD SELECTION Using the information you ve gathered, compare the person s impact of service with those listed for each award in this handbook. Select the appropriate award ensuring that the individual meets the criteria for the selected award. It is recommended to review the nominee s volunteer position description to see if this person truly qualifies for the selected award. Read through what the nomination packet must include and the letters of endorsement required. Do not nominate someone for more than one award in one year - except Helping Hands and/or Leading the Way. STEP FOUR: TIMELINE FOR PACKET Getting letters of endorsement may take some time, so make sure to budget your time accordingly. Persons writing endorsements must be willing to complete and return the letters to the nominating individual/group before the relevant deadline. See the sections in this handbook on Writing Endorsement Letters for more details. STEP FIVE: REQUESTING LETTERS OF ENDORSEMENT Carefully consider the persons chosen to write the letters of endorsement in support of the nominee. These persons should be familiar with the work the nominee has done in relation to the specific award criteria and should be able to convey information and their feelings clearly and concisely through the written word. The endorsements must specifically relate the accomplishments and contributions of the nominee to the award criteria. For example, if the focus of service for the award is at least two Service Units, request letters from both Service Units. If the nominee provided service at the council level, request a letter from the appropriate staff person. The endorsements should include detailed descriptions of how the nominee s performance has been above and beyond the expectation of the position currently held and how their contributions have benefited Girl Scouting. Focus on the nominee s specific contributions rather than providing an overall summation of their involvement. Be sure to include statistics where applicable. Be sure to tell letter writers what service to focus upon (Troop/Group, Service Unit, and/or Council) and what time frame (e.g. past 5 years, 10 years, lifetime in Girl Scouts). Provide them with a copy of the specific award criteria and the sections on Writing Endorsement Letters from this handbook. The more guidance you give, the better letters you ll get! A strong Adult Nomination Form may be used as a letter of endorsement if needed. If you need help finding letter-writers who have worked with the individual at the Council or Service Unit level, your Membership Manager may be able to provide assistance. 29

30 Sponsoring a Nomination The Action Plan (Con t) STEP SIX: PREPARING YOUR NOMINATION PACKET It is the nominator s responsibility to ensure that the completed award nomination form and required number of endorsement letters are submitted to the Service Unit Recognitions Coordinator by their assigned date. Nominator reviews nomination form for clarity and completeness and ensures letters of endorsement support specific award criteria. Make a copy of the completed nomination packet for your records. Completed nomination packets for those volunteers nominated by GSOFCT staff should be sent directly to the Volunteer Services Department. Following these step-by-step instructions will help the GSOFCT Recognitions Committee make an informed decision and will help to ensure recognition of the nominee. If you find you have questions, please contact the Volunteer Services Department at recognitions@gsofct.org or ext All completed nominations, including letters of endorsement, must be received by the Volunteer Services Department on or before March 1. Mail to: Girl Scouts of Connecticut Recognitions Committee Volunteer Services Department 20 Washington Avenue North Haven, CT Fax to: to: recognitions@gsofct.org V aluable is the work you do. O utstanding is how you always come through. L oyal, sincere and full of good cheer. U ntiring in your efforts throughout the year. N otable are the contributions you make. T rustworthy in every project you take. E ager to reach your every goal. E ffective in the way you fulfill your role. R eady with a smile like a shining star. S pecial and wonderful, that s what you are. 30

31 Girl Scouts of Connecticut Recognitions s At-A-Glance (Presented at a local level) Recognition Description Procedure GSOFCT Helping Hand GSOFCT Leading the Way Awarded for any type of noteworthy contribution by an adult acting in a leadership role. Awarded for any type of noteworthy contribution by a Troop/Group Leader or Assistant Troop/Group Leader. The completed Adult Recognition Nomination Form (GSOFCT Helping Hand Pin/ Leading the Way Pin) is submitted throughout the year to the Service Unit Recognitions Coordinator or designee for review. Service Unit Recognitions Coordinator or designee reviews and signs nomination form. Service Unit Recognitions Coordinator or designee forwards the signed Adult Recognition Nomination Form and Service Unit Recognitions Committee Report to the Membership Manager for review. Membership Manager reviews information, and returns a signed copy of the authorized Service Unit Recognitions Committee Report to the local Service Unit Recognitions Coordinator or designee, retaining a copy for Council s records. Service Unit presents the authorized Service Unit Recognitions Committee Report to GSOFCT Council shop for pin purchase. GSOFCT staff person nominating a volunteer for any recognition will submit the required paperwork to Volunteer Services. Please note: Online portal option available The completed Adult Recognition Nomination Form (GSOFCT Helping Hand Pin/ Leading the Way Pin) is submitted throughout the year to the Service Unit Recognitions Coordinator or designee for review. Service Unit Recognitions Coordinator or designee reviews and signs nomination form. Service Unit Recognitions Coordinator or designee forwards the signed Adult Recognition Nomination Form and Service Unit Recognitions Committee Report to the Membership Manager for review. Membership Manager reviews information, and returns a signed copy of the authorized Service Unit Recognitions Committee Report to the local Service Unit Recognitions Coordinator or designee, retaining a copy for Council s records. Service Unit presents the authorized Service Unit Recognitions Committee Report to GSOFCT Council shop for pin purchase. GSOFCT staff person nominating a volunteer for any recognition will submit the required paperwork to Volunteer Services. Please note: Online portal option available 31

32 Girl Scouts of Connecticut Recognitions At-A-Glance (con t) (Presented Girl at a local level) Recognition Description Procedure GSOFCT Distinguished Volunteer GSOFCT Distinguished Leader Awarded for service performed beyond expectation of the position. Awarded for leadership so outstanding in nature that it merits recognition by the service unit or program delivery unit. The completed Adult Recognitions Nomination Form (GSOFCT Distinguished Leader/ Distinguished Volunteer Pin) is submitted throughout the year to the Service Unit Recognitions Coordinator or designee for review. Service Unit Recognitions Coordinator or designee reviews and signs nomination form. Service Unit Recognitions Coordinator or designee forwards the signed Adult Recognition Nomination Form and Service Unit Recognitions Committee Report to the Membership Manager for review. Membership Manager reviews information, and returns a signed copy of the authorized Service Unit Recognitions Committee Report to the local Service Unit Recognitions Coordinator or designee, retaining a copy for Council s records. Service Unit presents the authorized Service Unit Recognitions Committee Report to GSOFCT Council shop for pin purchase. GSOFCT staff person nominating a volunteer for any recognition will submit the required paperwork to Volunteer Services. Please note: Online portal option available The Adult Recognitions Nomination Form (GSOFCT Distinguished Leader/ Distinguished Volunteer Pin) is submitted throughout the year to the Service Unit Recognitions Coordinator or designee for review. Service Unit Recognitions Coordinator or designee reviews and signs nomination form. Service Unit Recognitions Coordinator or designee forwards the signed Adult Recognition Nomination Form and Service Unit Recognitions Committee Report to the Membership Manager for review. Membership Manager reviews information, and returns a signed copy of the authorized Service Unit Recognitions Committee Report to the local Service Unit Recognitions Coordinator or designee, retaining a copy for Council s records. Service Unit presents the authorized Service Unit Recognitions Committee Report to GSOFCT Council shop for pin purchase. GSOFCT staff person nominating a volunteer for any recognition will submit the required paperwork to Volunteer Services. Please note: Online portal option available 32

33 Girl Scouts of Connecticut Recognitions At-A-Glance (con t) (Presented at a local level) Recognition Description Procedure GSOFCT Outstanding Service Team Member Awarded to a Service Team member for performing at a level that exceeds the expectations of their position. The Adult Recognitions Nomination Form (Outstanding Service Team Member Award) is submitted along with one (1) letter of endorsement to the Volunteer Services Department by March 1, who will then forward to the Membership Manager and Director of Membership Services. The Membership Manager and Director of Membership Services reviews nomination paperwork. Nominator(s) is notified of decision. GSOFCT Outdoor Enthusiast Awarded for delivering outstanding outdoor education to adults and girls. The Adult Recognitions Nomination Form (Outdoor Enthusiast Award) is submitted along with two (2) letters of endorsement to their local Service Unit Recognitions Coordinator/designee or Council Staff by March 1. The Service Unit Recognitions Coordinator/designee or Council Staff submits the nomination form along with two (2) letters of endorsement to the GSOFCT Recognitions Committee for approval. GSOFCT Recognitions Committee notifies the nominator of decision. 33

34 Girl Scouts of the USA Recognitions At-A-Glance (Presented at the GSOFCT Annual Meeting) Recognition Description Procedures GSUSA Volunteer of Excellence Awarded to adult volunteers for outstanding service while partnering directly with girls in any pathway to implement the Girl Scout Leadership Experience (GSLE) through use of the National Program Portfolio or who have contributed outstanding service in support of GSOFCT s mission delivery to girl and adult members. The Adult Recognitions Nomination Form (Board Approved Awards) is submitted along with two (2) letters of endorsement to the GSOFCT Recognitions Committee by March 1. The GSOFCT Recognitions Committee reviews nomination paperwork and recommends that award be either approved, approved but with a change of award category, or not approved. Nominator is given the opportunity to appeal. (See Adult Recognition Appeals Process.) GSOFCT Recognitions Committee submits nomination recommendations to the GSOFCT Board of Directors, who votes to accept nomination recommendations. GSOFCT Recognitions Committee notifies the nominator of decision. GSUSA Appreciation Pin Awarded for outstanding service performed by an individual which is above and beyond expectations for the position held and is delivered to at least one geographic area within Connecticut. The Adult Recognitions Nomination Form (Board Approved Awards) is submitted along with three (3) letters of endorsement to the GSOFCT Recognitions Committee by March 1. The GSOFCT Recognitions Committee reviews nomination paperwork and recommends that award be either approved, approved but with a change of award category, or not approved. Nominator is given the opportunity to appeal. (See Adult Recognition Appeals Process.) GSOFCT Recognitions Committee submits nomination recommendations to the GSOFCT Board of Directors, who votes to accept nomination recommendations. GSOFCT Recognitions Committee notifies the nominator of decision. GSUSA Honor Pin Awarded for outstanding service performed by an individual which is above and beyond expectations for the position held and is delivered to at least two or more geographic areas within Connecticut. The Adult Recognitions Nomination Form (Board Approved Awards) is submitted along with three (3) letters of endorsement to the GSOFCT Recognitions Committee by March 1. The GSOFCT Recognitions Committee reviews nomination paperwork and recommends that award be either approved, approved but with a change of award category, or not approved. Nominator is given the opportunity to appeal. (See Adult Recognition Appeals Process.) GSOFCT Recognitions Committee submits nomination recommendations to the GSOFCT Board of Directors, who votes to accept nomination recommendations. GSOFCT Recognitions Committee notifies the nominator of decision. 34

35 Girl Scouts of the USA Recognitions At-A-Glance (con t) (Presented at the GSOFCT Annual Meeting) Recognition Description Procedures GSUSA Thanks Badge Awarded for truly outstanding service performed by an individual which is significantly above the expected performance and that benefits the total Council or entire Girl Scout movement. The Adult Recognitions Nomination Form (Board Approved Awards) is submitted along with four (4) letters of endorsement to the GSOFCT Recognitions Committee by March 1. The GSOFCT Recognitions Committee reviews nomination paperwork and recommends that award be either approved, approved but with a change of award category, or not approved. Nominator is given the opportunity to appeal. (See Adult Recognition Appeals Process.) GSOFCT Recognitions Committee submits nomination recommendations to the GSOFCT Board of Directors, who votes to accept nomination recommendations. GSOFCT Recognitions Committee notifies the nominator of decision. GSUSA Thanks Badge II Awarded for continuing service by an individual who has already received the Thanks Badge. The quality of service performed is of the same level or surpasses earlier achievement and benefits the total Council or entire Girl Scout movement. The Adult Recognitions Nomination Form (Board Approved Awards) is submitted along with four (4) letters of endorsement to the GSOFCT Recognitions Committee by March 1. The GSOFCT Recognitions Committee reviews nomination paperwork and recommends that award be either approved, approved but with a change of award category, or not approved. Nominator is given the opportunity to appeal. (See Adult Recognition Appeals Process.) GSOFCT Recognitions Committee submits nomination recommendations to the GSOFCT Board of Directors, who votes to accept nomination recommendations. GSOFCT Recognitions Committee notifies the nominator of decision. GSUSA President s Award Awarded to a Service Unit Team for moving its assigned area or audience toward achievement of the council s goals during a membership year. (October 1 September 30) Completion of the GSOFCT President s Award Application Form. Form is signed off by the appropriate Membership Staff. Submission of completed application to GSOFCT Recognitions Committee by October 15. The GSOFCT Recognitions Committee reviews nomination paperwork and forwards their recommendation to GSOFCT Board of Directors. GSOFCT Board of Directors votes to approve the award and notifies GSOFCT Recognitions Committee. GSOFCT Recognitions Committee notifies the nominator of decision. 35

36 Girl Scouts of Connecticut Recognitions At-A-Glance (con t) (Presented at the GSOFCT Annual Meeting) Recognition Description Procedures GSOFCT Pin Awarded to girl scout adults for outstanding service to a Councilwide assignment or whose service and dedication impact the success and development of the Girl Scout Leadership Experience for Girl Scouts of Connecticut. A minimum of 2 years of service in GSOFCT is required. The Adult Recognitions Nomination Form (Board Approved Awards) is submitted along with three (3) letters of endorsement to the GSOFCT Recognitions Committee by March 1. The GSOFCT Recognitions Committee reviews nomination paperwork and recommends that award be either approved, approved but with a change of award category, or not approved. Nominator is given the opportunity to appeal. (See Adult Recognition Appeals Process.) GSOFCT Recognitions Committee submits nomination recommendations to the GSOFCT Board of Directors, who votes to accept nomination recommendations. GSOFCT Recognitions Committee notifies the nominator of decision. GSOFCT Light the Way Pin Awarded to an adult who is a Council Learning Facilitator and/or a Certified Safety Instructor committed to delivering outstanding education (training) at a Council level to new Troop/Group Leaders and Service Unit Team members within the Girl Scouts of Connecticut. The Adult Recognitions Nomination Form (Board Approved Awards) is submitted along with two (2) letters of endorsement to the GSOFCT Recognitions Committee by March 1. The GSOFCT Recognitions Committee reviews nomination paperwork and recommends that award be either approved, approved but with a change of award category, or not approved. Nominator is given the opportunity to appeal. (See Adult Recognition Appeals Process.) GSOFCT Recognitions Committee submits nomination recommendations to the GSOFCT Board of Directors, who votes to accept nomination recommendations. GSOFCT Recognitions Committee notifies the nominator of decision. GSOFCT Spirit of the Dragonfly Award Awarded for demonstrating a commitment to providing older girl members with opportunities to develop as individuals through guidance, mentoring and coaching in support of the Girl Scout Leadership Experience during a membership year. (October 1 September 30) The Adult Recognitions Nomination Form (Board Approved Awards) is submitted along with three (3) letters of endorsement to the GSOFCT Recognitions Committee by March 1. The GSOFCT Recognitions Committee reviews nomination paperwork and recommends that award be either approved, approved but with a change of award category, or not approved. Nominator is given the opportunity to appeal. (See Adult Recognition Appeals Process.) GSOFCT Recognitions Committee submits nomination recommendations to the GSOFCT Board of Directors, who votes to accept nomination recommendations. GSOFCT Recognitions Committee notifies the nominator of decision. 36

37 Girl Scouts of Connecticut Recognitions At-A-Glance (con t) (Presented at the GSOFCT Annual Meeting) Recognition Description Procedures Membership Numeral Pin Volunteer Years of Service Pin The Membership Numeral Pin recognizes total years of registered membership in Girl Scouting at five year intervals. The Years of Service Pin recognizes an adult member registered with Girl Scouts of the U.S.A. for her/his years of active adult volunteer service at fiveyear intervals. Completion of the Request for Membership Numeral Pin form. For 5,10,15 years: Submit completed request form to the Service Unit Recognitions Coordinator or designee. The Service Unit Recognitions Committee Report form is presented or mailed to GSOFCT Council shop for pin purchase. For 20 years and above: Submit completed request form to the Volunteer Services Department. Deadline date is March 1. Completion of the Request for Volunteer Years of Service Pin form. For 5,10,15 years: Submit completed request form to the Service Unit Recognitions Coordinator or designee. The Service Unit Recognitions Committee Report form is presented or mailed to GSOFCT Council shop for pin purchase. For 20 years and above: Submit completed request form to the Volunteer Services Department. Deadline date is March 1. 37

38 Writing Endorsement Letters If you have never written a nomination or endorsement letter for someone you may be wondering how to complete an adult recognition nomination form or write a letter of endorsement. What g oes into a nomination? How do you take what you know about that g reat volunteer and express it in a way that someone who does not know the person will understand why she or he is so g reat? Just what is the Recog nitions Committee looking for when they review the nominations? On the following pages we have provided actual examples of statements that address specific criteria for some of the recognitions. The volunteer you are nominating will probably not have accomplished exactly the same things, but use the statements to help you think in: quantitative terms, such as: number of girls participating in an event increase in number of girls in a troop pathway increase in the number of families participating in the Council s family giving campaign or increase in dollar donations qualitative terms that tells: a story that demonstrates how the volunteer positively affected the life of a girl through Girl Scouting how a volunteer recognized the need to reach out to a group of girls and got them involved in Girl Scouts how someone provided leadership to help the Service Unit or council achieve a goal how someone stepped outside her or his normal position to provide a much needed service. Ask yourself so what? Describe the impact of the actions of this great volunteer. Who was affected and how were they affected? How will what this volunteer did affect the Council or the national leadership prog ram? Were the volunteer s actions to be expected of her position or were they beyond expectations? Feel good statements: Please refrain from using only feel good statements in your letter. It is difficult to determine if the nominee s service went above and beyond and warrants recognition without specific detail. Compare these two sets of examples: 1. A. In addition to working with her Cadette troop, this nominee took over as Service Unit Cookie Manager when the previous volunteer resigned. It was a successful sale. B. When the current Service Unit Cookie Manager resigned, this nominee volunteered to help. Although she had worked with the cookies for several years, she processed 19,000 boxes of cookies with no errors. Through skillful management techniques her Service Unit achieved 100% troop participation and increased cookie sales by 40%. 2. A. This nominee is a dedicated leader and an inspiration to all of us. B. When her daughter bridged to Cadettes, this nominee formed a new Cadette troop whose membership grew rapidly to 40 girls. She enlisted the aid of several parents and trained them in girl ownership techniques. Under her leadership, they divided the troop into interest groups which included gardening, working with a Junior troop with girls using wheelchairs (taking them swimming and bowling each month), canoeing and camping. Girl retention has increased to 95% for the past two years. Note that in each choice B, the reader can see the specific results of the volunteer s actions. 38

39 Sample Endorsement Letter Comments Target Area Involving adults in the community to help broaden program opportunities for girls: Criteria related comments that list specific activities or achievements that demonstrate exceeding expectations She talked with the girls and found out what they wanted to do and then asked parents, business owners, civic leaders, and other people to share their knowledge with the girls. She recruited a mechanic to show the girls how to check the oil in their cars; got a consultant to come to a meeting and demonstrate proper skin care; and even had the mayor, a principal, and other civic leaders do a panel discussion on topics the girls chose. Vague or not helpful comments to avoid She had a couple of the parents do some badge work with the girls. (This is nice, but vague and not out of the ordinary.) Girl Scout Leadership Experience: The troop leader last year did everything for the girls, including cooking at the camp out. Reisha is a new leader who took her training to heart. When the girls told her what they wanted to eat on our camping trip she turned the tables and asked them what they knew how to cook out of doors. You should have seen their faces! Reisha didn t blink. She asked one group of girls to develop the menus; another to work with the Troop Outdoor Certified person to teach everyone how to build a fire, and use Dutch Ovens; and the other group decided what to do on the campout other than eat. When the troop got home from camping they decided to develop a simple cookbook for homeless people to learn how to eat more nutritiously with foods from the food bank. Our local food bank passed out 50 and asked if they could make more copies! She uses the Girl Scout program as it s supposed to be done. (Too vague and not exceptional, but expected.) Membership: Last year this Junior troop almost disbanded since so many girls were moving so parents could keep their jobs. The troop leader realized that without adding girls to the troop she would not be able to serve the girls of this community. She talked with the girls and asked them how they could invite their friends to join. They suggested a swim party; beach volley ball tournament; and going to a special theater show. The leader worked with the girls and parents to organize the events which were a big success. Not only did the troop survive, but it now has 5 more girls than when the troop was at it largest membership. What was really amazing is that while the girls did their thing Tanesha talked with the parents and convinced two of them to start a Girl Scout Daisy troop. So now our Service Unit has 15 more girls than we did before Tanesha s actions. Always fills out the membership paperwork and submits it on time. (This is an expectation.) She has had the same girls in her troop since they were Daisies. (Does not show membership growth.) Courtesy of Girl Scouts of North Central Alabama 39

40 Sample Endorsement Letter Comments (Con t) Program: Target Area Criteria related comments that list specific activities or achievements that demonstrate exceeding expectations Dominick is a very active father in our troop. All the girls call him Teddy Bear because he is a big man with a bigger heart. Most of the girls are pre-teens, but all want to be 16 and driving. Dominick talked with them about the responsibilities of driving and offered to show them how to take care of their cars and gave them some defensive driving tips. He encouraged them to talk about why they want to drive and how to make sure they are traveling with safe drivers. The girls were so interested and became so serious about driving that they decided to hold a Safe Driving Pledge drive at the high school. The driving teachers were so impressed with the pledge drive that they plan to ask every Drivers Ed student to sign pledge cards and give them to their parents. Vague or not helpful comments to avoid Gives a lot to the girls and a really helps me a lot. (Is not specific as to how she follows the Girl Scout program helps the girls beyond expectation.) Fund development: Pluralism (appreciating and accepting the unique cultural identities of others): As our Troop Cookie Manager Sue knew that we didn t have too many places to hold cookie booths, so she asked the girls for suggestions. The girls knew that a lot of their friends would buy cookies, but they could not sell at school, so they suggested holding booths at the community center and sports fields. At first Sue did not think the city would agree to the plan, but when she told them how Girl Scouts benefits the community the Parks Department director supported her. As a result all the troops in our community shared booths at sporting events and our Service Unit cookie sales went up 5% over last year s sale. Maria is an active parent in our troop who saw that a lot of the Hispanic girls in the school did not have anything to do. She talked with her minister and persuaded him to let her speak at the Hispanic service about Girl Scouts. With the church s support she was able to recruit two of the moms to let their girls join our troop. Now Maria is talking with the youth minister about starting an English as a Second Language class at church and letting her do some Girl Scout activities while the parents attend the class. Always donates to Family Giving. (This is an expectation.) Goes to local vendors to request donations for the troop or Service Unit. (This could be a violation of council procedures if not approved and may affect fund development for the whole council; may show that she does not follow council procedures.) She doesn t have a problem with girls of any background being in the troop. (This is an expectation and does not demonstrate reaching out to girls from different backgrounds.) Courtesy of Girl Scouts of North Central Alabama 40

41 Sample Endorsement Letter Comments (Con t) Target Area Marketing and communications: Criteria related comments that list specific activities or achievements that demonstrate exceeding expectations Shelly is a community reporter for our local weekly newspaper. She decided that Girl Scouts needed more coverage so she committed to covering every Service Unit event and asked every troop to let her know when they were doing special things, especially Bronze and Silver Award projects. Not only did the newspaper print article about the two troops who earned the Bronze Award and the 3 girls who earned the Silver Award, but the local radio station came to one of our Cookie Booth locations for a live broadcast. Four of the girls were interviewed and told the DJs what they did in Girl Scouts and how Girl Scouts helped them to take more of a leadership role within and outside their Troop. Vague or not helpful comments to avoid She told the girls how to set up their booth to attract customers. (Too vague and does not indicate how teaching the girls about marketing positively affected their product sales.) Strategic leadership/ governance: Danielle was asked to serve on the council s Strategic Learning Committee this past year. She was responsible for putting together statistics from the school districts and helping to determine just which grade level of girls we actually serve. That helped her understand our Service Unit s membership goal. Because of that experience she helped develop a plan to increase older girl retention over the next 3 years while also increasing the number of Daisy and Brownie troops in the Service Unit. She s a really good leader. (We expect all of our leaders to be really good. This is not specific enough to tell the Recognitions Committee what the person has done that is outstanding and related to this criterion.) Human resources: Samantha was a rookie Service Unit Manager this year who came into the position with no team to lead. She discussed the leadership needs of the unit and began recruiting team members. She did not limit herself to current troop leaders, but recruited a friend who was a bank teller to be our registrar; a parent who sold cosmetics from her home became our Fall Products Manager; and a dad who manages a retail store agreed to be our Cookie Manager. With those positions filled Samantha asked two of the older girl troops to plan our Thinking Day and Service Unit Encampment. When a leader complained that no one was assigned to plan the annual Me & My Date dance guess who was asked to do it? Yes, me and my troop. Now that I m on the SU Team I really see that it does take more than just being a troop leader to offer Girl Scouting to all the girls in our community. She s the Service Unit Manager and has a team that works with her. (We do not expect Service Unit Managers to work alone, but with a team. This comment does not tell the committee enough, such as what challenges the volunteer overcame to recruit team members with the right skills, commitment, and time to serve the girls.) Courtesy of Girl Scouts of North Central Alabama 41

42 Helpful Hints for Writing Endorsement Letters Begin compiling your endorsement letters early. People need time to formulate thoughts and write good supporting letters. Give your letter writers a deadline before March 1 allowing you enough time to review all letters prior to submitting. Before writing the letter: Gather information about your nominee(s), and determine how many letters of endorsement are needed. Pay close attention to the award s requirements and specific criteria, identifying specifics to be addressed in the endorsement letter(s). If the nominee has received previous awards, find out what those were and do not duplicate the same endorsement letter. For example: if you are nominating a person for the Honor Pin, do not use the same information provided to support the receipt of the previously awarded Appreciation Pin. Provide examples of service given from the time the Appreciation Pin was received to the present. To help you understand what is expected and what is beyond expectations of the nominee s position, review their specific volunteer position description. This information can be found on in the Resource and Form Library. Writing the letter: The letters should be more than one paragraph; however, try to keep the body of all endorsement letters to 150 words or less. Using bullet points is suggested. Consider what sets your nominee apart from other adults with the same responsibilities. Provide relevant facts, and specific examples that demonstrate the requirements of the selected award were met and the nominee went above and beyond the expectations of their position. Include statistics and as many fact and figures as possible to help the Committee see the nominee in the best light. Remember, you are submitting your nomination to a volunteer committee that may not know the nominee. Focus on the nominee s individual contributions rather than providing an overall summation of their involvement. Being specific helps ensure the nomination is approved. Endorsement letters may not be written by the nominator. Nominators provide endorsement for their nominee when completing the nomination form. Endorsement letters support what the nominator wrote and should be in the letter writer s own words. If you are writing letters for multiple nominees, please make sure each letter is unique and speaks to that individual s specific service and value. Each letter must be from a different person. Identical letters with different signatures and/or multiple signatures will not be accepted. Submitting the Paperwork: Nominator reviews nomination form for clarity and completeness and ensures letters of endorsement support specific award criteria. Please submit only the number of endorsements required. Prepare nomination packet by attaching the nomination form with the correct number of endorsement letters. Nominations will not be considered if the nomination packet is submitted incomplete. Make a copy of the completed nomination packet for your records. Submit the nomination packet by the March 1 deadline! 42

43 A Guide to Writing Endorsement Letters The following is a guide to help you successfully write an endorsement letter. Give these pages to anyone writing an endorsement letter. It will help them stay focused and help to ensure that the nominee is recognized appropriately. The body of the endorsement letter should be approximately 150 words or less and have the following outline: The opening paragraph should introduce the purpose of the letter, the nominee, the position for which they are being nominated and the reason for the nomination. Here is an example: Introduction of Nominee and brief description of service I am writing this letter to support Jane Doe, Training Consultant, Danbury Service Unit, for the Honor Pin. Jane has worked diligently in the Danbury, Waterbury and Hartford Service Units to provide quality training to Leaders, which resulted in improved delivery of the Girl Scout program in all three service units. The body of the letter should describe the specific service, who benefited from the service, and provide clear results of the service that was above and beyond the expectations of the position. For example: Description of service or action that was above & beyond the job description Results of nominee s work Jane recognized that many of our leaders, and leaders in neighboring communities, had not completed required trainings. Many adults in these communities work second and third shift jobs which created a challenge when it came to training volunteers. She called a meeting of the Service Unit Managers and Training Coordinators proposing they offer training at unconventional times. Jane completed the processes to become a Council Learning Facilitator thus helping her address the local training needs. Working together with other Facilitators, she arranged for three training sessions providing volunteers with these required courses. Sessions were held after church and all Service Units provided lunch; a great thank you to our new volunteers. Jane s efforts resulted in 30 new leaders trained benefiting over 200 girls from 3 different areas developing strong relationships for future collaborations. Please consider Jane for this recognition. Remember to review the letter and ensure the service meets the criteria of the award listed in the packet. The closing of the letter should have the writer s name, Service Unit, address, phone number and address. Here s an example: Sincerely, Jane Doe Hartford Service Unit 1912 Savannah Road Hartford, CT (860) jdoe@ .com 43

44 Sample Endorsement Letter The following letter is a good example of how the endorser presented the nominee s accomplishments and showed how the nominee went above and beyond the position description. The names of the nominee, endorser and Service Unit have been changed. February 1, 2017 Dear GSOFCT Recognitions Committee, Please accept this letter in support of Juliette Gordon for the Appreciation Pin. One of Juliette s strengths is her ability to organize not only paperwork, but the information used to manage the Service Unit. As SUM, Juliette: Developed a more systemized approach to managing the flow of monthly meetings, improving efficiency, increasing attendance and ensuring consistency in messaging (average of 20 Troops out of 35). Revamped VMS tracking databases easing the new volunteers path into Girl Scouting. This improved our efficiency in processing new leaders (30 yearly) as well as, monitoring trainings (200 volunteers) ensuring compliance with GSOFCT s policies and procedures. Additionally assumed the Registrar s position developing methods to improve record keeping with little knowledge of the position. Juliette s contributions to the Savannah Service Unit has allowed us to better serve and support our members improving efficiency beyond expectations. I strongly urge you to consider Juliette for recognition. Sincerely, Jane Doe Savannah Service Unit 1912 Savannah Road Savannah, GA (860) jdoe@ .com 44

45 Recognize Your Volunteer s Contributions People volunteer for countless reasons, but underneath it all, most volunteers are motivated by the quality of their performance. When volunteers know their time and energy are appreciated and that they are valued by Girl Scouts, they commit themselves to the organization. Volunteers also want to know that their service is helping the greater good; that together we made a difference in girls lives and, through our mission, made a difference in the world. Therefore, volunteer recognition is one of the most powerful tools for retaining the invaluable women and men who volunteer for Girl Scouts The key to successfully recognizing volunteers is: Do it well. Do it often. Make it meaningful. The GSOFCT Adult Recognitions Committee is comprised of volunteers from across the state that represent each membership region. Any Girl Scout volunteer wishing to be a part of this committee should contact the Volunteer Service Department by ing recognitions@gsofct.org. Frequently Asked Questions Q. We worry that if we give out too many recognitions their significance will be watered down. How do we maintain quality? A. We should celebrate having growing numbers of people who deserve recognition. Take pride in having many to recognize. Girl Scout adult recognitions are not a competition. There should be no limit on the number of awards given. Q. What about recognizing people more than once. Should you give the same recognition to a person more than once? A. It is great to celebrate people whose continuing service and commitment make a difference in Girl Scouting. Rather than giving a duplicate award, consider personalizing a certificate, gift or service. This would be appropriate when someone deserves repeated recognition at the same level, for example, as a Helping Hand or Honor Pin recipient. Q. How does a person decide which recognition to wear? A. If an adult has received more than one special recognition (e.g., Volunteer of Excellence & Appreciation pins), typically the hig hest award received is the one worn on the uniform. People with numerous pins usually retire the remaining ones with honor, either placing them in a scrapbook, framing together with other mementos, or using them to recognize another worthy volunteer. Q. If a nomination requires three or four endorsement letters can one letter be photocopied and signed by other people? A. Each individual who writes a letter of endorsement should give her/his own account of the significant contributions of the nominee. Photocopying or using form endorsement letters takes the sincerity out of the letter and may give the committee cause to question if the nominee s service is deserving of recognition. 45

46 Girl Scouts of Connecticut Find the latest information and important forms for Board Approved Awards online at: September Offer multiple venues of recognition trainings to volunteers and provide Adult Recognitions in Girl Scouting Handbook as a reference guide. October Review each award description and criteria in the Adult Recognitions in Girl Scouting Handbook found at in the Resource and Form Library. Identify nominee(s) for each award. Determine which award is most appropriate for the service the nominee has given. Document the recognitions previously received by the nominee(s) to ensure she/he has not been previously recognized for the same award(s). November Complete a separate Adult Recognitions Nomination Form per nominee per award. Be thorough; include a detailed list of specific information about the service given. Review each award to determine the correct number of endorsement letters required. Based on the award description and criteria, nominator determines which knowledgeable volunteers will be asked to write each endorsement letter on behalf of the nominee. This is the most critical piece of the process. Each letter writer must provide specific, results-oriented service given by the nominee. The nominator cannot write a letter of endorsement. December Nominator asks volunteers to write an endorsement letter and return by January 1 st. Endorsement letters should provide relevant facts and specific examples that demonstrate how the requirements of the selected award were met and how the nominee went above and beyond the expectations of their position(s). Remember, each endorsement letter is read by a committee of volunteers that may not know the individual so be specific and use statistics when relevant. Refer to the Adult Recognitions in Girl Scouting Handbook for tips on writing an effective endorsement letter. Remember: Nominations for the Helping Hand, Leading the Way, Distinguished Volunteer and Distinguished Leader awards may also be submitted by accessing the online recognitions portal at January When endorsement letters are returned, check for accuracy and clarity, ensuring measurable results and statistics are included when applicable. Prepare nomination packet by attaching the nomination form with the correct number of endorsement letters. Review the completed nomination packet for accuracy, legibility and completeness. Your Membership Manager can help with this vital step. Optional: Nominator or designee may present Volunteer Services with the complete nomination packet for review and feedback at least four weeks before the March 1 st deadline. Volunteer Services will have two weeks to review and provide feedback to the nominator. February Submit final nomination packet (nomination form and endorsement letters) by 4:30pm on March 1 st. Nominator confirms with Council that entire nomination packet has been received by Volunteer Services. March GSOFCT Recognitions Committee review each nomination packet and recommend award be either approved, approved but with a change of award category, or not approved. o Nominator is contacted if nomination was not approved or if a change in award was made. Nominators may follow the appeal process if they feel the nomination was denied or changed in error. See Adult Recognitions in Girl Scouting Handbook for details on the appeals process. GSOFCT Recognitions Committee submits nomination recommendations to the Board of Directors. Board of Directors vote to accept nomination recommendations submitted by GSOFCT Recognitions Committee. Nominator is informed of the Board of Directors decision in writing. Nominator or designee extends award recipient an invitation to attend the GSOFCT Annual Meeting. April Confirm with GSOFCT the nominee s and recipient s attendance at the GSOFCT Annual Meeting. Award recipients are recognized at the GSOFCT Annual Meeting. 46

47 GIRL SCOUTS OF CONNECTICUT 20 Washington Avenue, North Haven, CT Adult Recognition Appeals Process If the GSOFCT Recognitions Committee determines that a nomination does not meet the criteria for the award, they may decide to: 1 2 Approve the nomination for a different award category. If a candidate s service is deemed to exceed the criteria for the nominated award, a more appropriate award may be approved. For example, if a candidate is nominated for the Appreciation Pin, but their service has benefitted the entire council, the Honor Pin might be approved instead. On the other hand, if the candidate is nominated for the Honor Pin, but no indication is given that the candidate serviced two or more geographic areas, then they might instead be approved for the Appreciation Pin. Deny the nomination. In a case where there is no indication given that the candidate s service met the award criteria, (e.g. no information was provided to show that the service was truly exemplary and exceeded the expectations for the position held), the nomination could be denied. If a change in award category is made, or if a nomination is not approved, the nominator will be notified within 5 business days of the decision. At this time, information will be shared as to what is needed to make a stronger nomination should the nominator decide to appeal the decision. Nominators may follow the appeals process if they feel that the nomination was not approved or the award category was changed in error. Appeals Process: The nomination packet may be revised and re-submitted to Volunteer Services via to recognitions@gsofct.org within 5 business days of notification. Based on the information in the revised nomination packet, and discussion with the GSOFCT Recognitions Committee, Volunteer Services will submit any nominations which still do not appear to meet award criteria to the Chief Operating Officer or designee whose decision is final. The nominator will be notified of the final decision. 47

48 SOME WAYS TO SAY THANK YOU Recognition need not be an occasional, formal activity. All volunteers benefit from the expressions of gratitude which come from those with whom they work or those especially made by a girl or troop. On a dayto-day basis, a simple thank you is valued and sometimes counts more than the occasional recognition. When and how the recipient is recognized will make the expression of gratitude memorable. Some events to keep in mind for recognition would include: October 31 Juliette Gordon Low s birthday February 22 Thinking Day March 12 The birthday of Girl Scouting in the United States April 22 Leader s Day National Volunteer s Week the last full week of April Immediately following service rendered Year-end Court of Award Ceremony Service Unit meeting Special recognition event Board or club meeting of an outside group rendering a service Some ways to say thank you could include: a personal note for a job well done a package of seeds to recall their growth a photo moment of a special event homemade cookies delivered to their door a birthday-gram of clippings of things they are appreciated for a bookmark with an appropriate quote flowers from your garden to take home from a meeting a singing telegram from a group of Girl Scouts a phone call to say things are going well an invitation to join you for lunch a bulletin board display in your meeting place a prescription for a dose of gratitude a paperback written by their favorite author a holiday theme party (e.g. Thanksgiving in June) a quilt with patches made by several friends a coffee in her/his honor an Academy Awards for volunteers a booklet of coupons redeemable for treats from you an invitation to attend a special meeting a Homecoming of people she/he has worked with over the years a bankbook of deposits she/he has made in the future of Girl Scouting a Valentine from a thankful colleague a song parody about her/him on tape personalized note paper designed and created by you a warm fuzzies sheet written by friends recalling traits they appreciate her/him for a This is Your Life presentation a Happy Birthday Potluck Supper a cake commemorating the closing of a successful Girl Scout Year gifts purchased from Girl Scouts of Connecticut council shops a collage of keepsakes from a trip you shared your warm smile and a bag of kisses 48

49 Adult Recognitions in Girl Scouting Forms For the Membership Year Below is a list of this year s recognition forms. All forms can be found at: Adult Recognitions Nomination Form-Helping Hand/Leading the Way Pins Adult Recognitions Nomination Form-Distinguished Leader/Volunteer Awards Adult Recognitions Nomination Form-Outstanding Service Team Member Award Adult Recognitions Nomination Form-Outdoor Enthusiast Award Adult Recognitions Nomination Form-Community Participation Award Adult Recognitions Nomination Form-Board Approved Awards Adult Recognitions Letter of Endorsement Adult Recognitions Letter of Endorsement-Outstanding Service Team Member Award Service Unit Recognition Committee Report Request for Membership Numeral Pins (Under 20 Years) Request for Membership Numeral Pins (Over 20 Years) Request for Volunteer Years of Service Pins (Under 20 Years) Request for Volunteer Years of Service Pins (Over 20 Years) Remember: Nominations for the Helping Hand, Leading the Way, Distinguished Volunteer and Distinguished Leader awards may also be submitted by accessing the online recognitions portal at

50 Girl Scout Adult Note: If an adult has received more than one special recognition (e.g. Appreciation), the highest award received is typically the one worn on the uniform. 50