Inspector Training and Qualifications Program

Transcription

1 Inspector Training and Qualifications Program Building a Community of Practice through Learning nuclearsafety.gc.ca 6 October 2014 e-docs #

2 To protect the health, safety and security of Canadians and the environment; to implement Canada s international commitments on the peaceful use of nuclear energy; and to disseminate objective scientific, technical and regulatory information to the public. Canada s independent nuclear regulator 68 years of experience 2-2

3 The CNSC Regulates All Nuclear-related Facilities and Activities in Canada Uranium mines and mills Uranium fuel fabricators and processing facilities Nuclear power plants Waste management facilities Nuclear substance processing Industrial and medical applications Nuclear research and educational Export/import control from cradle to grave 3

4 The CNSC Is Located Across Canada to Regulate the Full Nuclear Cycle HQ in Ottawa 5 site offices at power reactors 1 site office at Chalk River 4 regional offices Calgary Western Regional Office Saskatoon Uranium Mills and Mines Division Regional Office Fiscal year Human Resources: 804 FTEs Licensees: 2,500 Licences: 3,300 Bruce Chalk River Mississauga Southern Regional Office Gentilly-2 HQ Point Lepreau Laval Eastern Regional Office Darlington Pickering 4 - World Nuclear Association 4

5 Knowledge Management Initiatives Examples at CNSC: Human Resources Alumni Program Transition Fund Technical Cooperative Student Program Internal Assignments Documented Processes Management System/ Regulatory Framework Harmonized Plan Inspections procedures Knowledge Repositories Tribunal as Court of Record, CNSC Website, Nukipedia OPEX, International Trip Reporting, CanTeach CANDU 5

6 Knowledge Management Initiatives (Cont d) Learning and Development Subject Matter Experts: designing and delivering training Coaching and Mentoring (Young Professionals Network) University Network of Excellence in Nuclear Engineering, World Nuclear University, Canadian Nuclear Industry Leadership Program, Community of Federal Regulators Inspector Training & Qualification Program Domestic and International Activities Memorandum of Understanding, Administrative Arrangements Technical & Scientific Support Organizations (TSO) IAEA Regulatory Cooperation Forum (RCF) IAEA Integrated Regulatory Review Service (IRRS) OECD-NEA Multinational Design Evaluation Programme (MDEP) CANDU Owners Group (COG), Canadian Radiation Protection Association, Canadian Organization of Medical Physicists 6

7 Inspector Training & Qualification Program (ITQP) The purpose of the ITQP: to establish a consistent approach to train, qualify and assess CNSC inspectors-in-training across all service lines. The ITQP is a structured and systematic approach to train new CNSC inspectors. The program has three training components: Core Common training for all inspectors Service Line Specific Training is specific to the activities and facilities that are inspected by each division On-the Job OJT teaches the skills, knowledge and competencies that are required to perform inspections 7

8 ITQP: impact of core training on CoP Establishes commonalities Provides networking opportunities Creates relationships Identifies leaders and subject matter experts Highlights areas of focus for knowledge transfer 8

9 ITQP: impact of OJT on CoP Guides and evaluations developed in collaboration with subject matter experts across the service lines Inspectors, as coaches: Taking responsibility for ensuring that they have the appropriate skills and knowledge to perform their jobs (new course Coaching for Effective Knowledge Transfer ); and Developing the skills and knowledge of less experienced inspectors through OJT coaching. The inspector-in-training can assist by: Communicating with their coach(es) on an ongoing basis to ensure they understand expectations and to identify and address what s working well and what is not working as well in their training; Asking questions; Tracking their training using the Training Qualification Record (TQR) 9

10 Example of Nuclear Power Plant OJT Guide 10

11 Example of Nuclear Power Plant OJT Evaluation 11

12 Community of Inspectors Ongoing activities for the Nuclear Power Plants: Site inspectors (i.e. resident inspectors) lead and participate on inspections at their assigned Nuclear Power Plant (NPP) AND participate as members on inspection teams at other NPPs within Canada. (not formalized process) Semi-annual site inspector meetings, to share experiences among site inspectors (OPEX) and to provide training to them. Weekly teleconference Site Supervisors and the Compliance Monitoring Division (CMD), to discuss issues affecting NPPs. Bi-monthly face to face meetings Site Supervisors, to identify, discuss, develop and solve issues at NPP site offices in order to achieve a common position on issues and facilitate a consistent inter site delivery of the Regulatory Program. 12

13 Broader Inspection Community ITQP: core and service line training is opened to anyone participating in inspections CNSC internal web page as a key resource: 13

14 Challenges to CoPs Establishment People: Lack of buy-in, no impetus, or short-lived interest Silos, reluctance to share, knowledge-hoarding Lack of understanding commonalities and need to work together Resistance to change Capability of sharing knowledge: Effective Knowledge Transfer: A Practical Approach (developed through coaching from Richard McDermott) Leadership/ Changing priorities/ Identification of which knowledge to capture and transfer Resources: Accessibility is restricted Availability of resources: lack time and money 14

15 Lessons Learned: Enablers to CoPs Establishment Management support: make it part of your performance objectives Employees want it and see the value/benefits Good relationships/sense of community and trust Open to those who have an interest Ability to meet face-to-face (virtual is not enough) Right tools and support: IT (documentation, repository, social media), logistics, training Culture of continuous learning Aptitude and behaviours Open-minded, patient, ability to share and to learn, nonjudgmental, passionate, energized, engaged, curious, see the value in sharing knowledge 15

16 Conclusions and recommendations Several initiatives are ongoing or will be developed to enhance knowledge management at the CNSC. Many initiatives are indirectly supporting KM and opportunities for more formal approaches exist that include collaboration between experts and learners. Communities of Practice is an area to be explored further. 16

17 nuclearsafety.gc.ca facebook.com/canadiannuclearsafetycommission youtube.ca/cnscccsn Thanks! CNSC Copyright 2013