Estero Fire Rescue Annual Report

Transcription

1 Estero Fire Rescue Annual Report

2 Table of Contents Mission Statement... 1 Leading the Way Chief Vanderbrook... 1 Organizational Overview... 2 Role of the Commissioners... 3 Commissioners... 3 Commissioner Mendolera, Seat Commissioner Willliams, Seat Commissioner Philp, Seat Commissioner Schweers, Seat Commissioner James, Seat The District... 5 Operations... 6 Special Operations... 8 Explorer Post Fire Investigations Life Safety & Prevention Public Relations Human Resources Finance CERT (Community Emergency Response Team) The Safety Fund The Year At A Glance The Estero Fire Rescue Family Where to Find Us... 22

3 MISSION STATEMENT Dedicated And Driven For Those We Serve Through Aggressive Life Safety, Proactive Fire Prevention, Public Education and Community Involvement LEADING THE WAY Chief Scott A. Vanderbrook It is my honor as the Fire Chief of Estero Fire Rescue to present this summary of our activities for the year The men and women of the department responded to 3,745 calls for service, a record number of incidents. As in previous years, the majority of the incidents we respond to are medical emergencies. Known for excellent delivery of Advanced Life Support (ALS) techniques, Estero Fire Rescue remains a leader in the highest tradition of the fire service. With the support of the Fire Board, our members and the community we continue to be an exemplary organization that prides itself on being proactive, efficient and exceptionally effective in our delivery of services. Training has always been one of our top priorities and we still have one of the most comprehensive, ongoing training programs in Southwest Florida. Our members can be found training almost daily on topics such as EMS, hazardous materials, specialized training, and fire sciences. With financial deficits and reduced staffing throughout the area, we continue to participate in numerous mutual aid associations not only in Lee County, but in Southwest Florida as well. Through these mutual aid associations, specialized response is shared by all involved communities. Participating members are involved in technical training and special responses such as search and rescue, trench rescue, high angle rescue, hazardous material response, confined space, structural collapse, and incident management. The entire region benefits by sharing personnel, resources and other associated costs. In 2013, Estero Fire Recue will continue to monitor our service levels for efficiency, effectiveness and overall quality. We will ensure that the service we provide matches the needs and wants of the community. Thank you to all of the members of this fine organization for your dedication and continued commitment to excellence. Respectfully submitted, Scott A. Vanderbrook 1

4 2 ORGANIZATIONAL OVERVIEW

5 THE ROLE OF THE FIRE COMMISSIONERS The Commissioners of Estero Fire Rescue are the only public officials elected exclusively by the voters of Estero. Commissioners generally serve four year terms unless they are appointed to fill a seat mid-term due to the resignation, retirement or death of another Commissioner. Only citizens residing in the Estero Fire District are eligible to be a member of the Board. The Board s primary function is to oversee Estero Fire Rescue for the citizens of the District. While they do not involve themselves in the day-to-day operations, they do set policy, hire the Fire Chief, provide direction, set the taxing rate, sign all checks issued by the District and generally ensure the citizens of Estero their fire rescue service is running efficiently. COMMISSIONER JAMES MENDOLERA, SEAT 1 In 2012, we have seen some encouraging housing trends with increased new construction and home sales. Hopefully this new growth in Estero will ensure the continued financial support that is needed to help meet our short term and long term goals. It has been an honor to work with the other Commissioners to provide the resources needed by Chief Vanderbrook s team of professional and dedicated firefighters and staff, in order to deliver fire and EMS services to the residents and businesses of Estero. I truly believe Estero Fire Rescue is one of the finest organizations in Southwest Florida and they continue to serve the community with pride and commitment. I want to thank the residents of Estero for their continued support, and to the members of Estero Fire Rescue for their dedicated service to keep our community safe. COMMISSIONER WILLIAM WILLIAMS, SEAT 2 I was appointed by the Board of Fire Commissioners on February 14, 2012 to fill the vacancy caused by the resignation of former Commissioner Frank Messana. On November 6, 2012 I was pleased to be elected to a new four year term. My goal in serving on the Board of Fire Commissioners was to continue public service and support our community. After recently retiring from a very active career as a City Manager in New York and Massachusetts, I am very motivated to continue to serve in a policy role. I and the other Commissioners pledge to continue to provide you the best public safety services in the most effective and efficient manner possible. It has and continues to be an honor and privilege to serve as a Fire Commissioner for the Estero Fire District. 3

6 THE ROLE OF THE FIRE COMMISSIONERS COMMISSIONER BRUCE PHILP, SEAT 3 Secretary-Treasurer I would like to thank all of the members of Estero Fire Rescue for another year of exceptional service to the community. While operating budgets continue to be tested by the instability of the real estate market, effective cost control measures in the department have permitted bringing staffing close to full complement. I am looking forward to 2013 and continuing to be a part of the success of this organization. COMMISSIONER RICHARD SCHWEERS, SEAT 4 Chairperson As always, 2012 has been another interesting year for Estero Fire Rescue. Commissioners Fred Partin and Frank Messana resigned from the Board of Fire Commissioners as both were moving out of the District. William Williams, a former City Manager, was sworn in as a new Commissioner at our February Board meeting and James Mendolera, a former firefighter from the Cleveland area, was sworn in at our March Board meeting. Both new Commissioners bring a wealth of prior experience which continues to keep the Board diverse in all five of our backgrounds. I consider this a strength. Ad Valorem tax dollars were down again which led to the Board s decision to use the roll back rate which enables Estero Fire Rescue to realize the same tax dollars coming in as last year. Estero Fire Rescue is still operating short staffed which was further complicated by a Battalion Chief moving out of state and two other employees leaving for various reasons. However, we continue to operate at a high level of efficiency and will be hiring three firefighters in the first quarter of the Estero Fire Rescue continues to be very active and involved in the Estero community in many functions and activities. We are still attempting to have our emergency traffic signal approved to be a full working signal at the intersection of US41 and Sweetwater Ranch Road due to a pedestrian fatality there in February. Danielle Chapman, age 17, was struck and killed by a vehicle while attempting to cross US41 on February 1st. So far, FDOT has refused our request(s). Chief Vanderbrook and his staff continue to function at a high level of efficiency and professionalism! COMMISSIONER SEAN JAMES, SEAT 5 Vice-Chairperson This past year has again been a challenge; as the tax base for property values declined and the department was called on to handle a higher volume of calls. It is a compliment to the Chief and his staff, with the cooperation of the firefighters that they continue to navigate through these difficult times and continue to pursue increasing efficiencies in operations. During this past year, Estero Fire Rescue also started the process of a planned and orderly, phased replacement of its fire equipment, much of which is approaching a ten year life. I am confident that this department, in its entirety, will continue to function in an efficient and fiscally responsible manner. 4

7 THE DISTRICT The State of Florida divided Lee County into official Fire Districts, including the Estero Fire Rescue District, encompassing 56 square miles of Southern Lee County extending from Estero Bay to Collier County. This map shows the area Estero Fire Rescue is responsible for serving. Station 41 Station 44 Station 43 Station 42 The map below shows the more densely populated areas and the station locations which serve them. Station 41 Station 44 Station 43 Station 42 Both maps are accessible on our web site 5

8 OPERATIONS Assistant Chief Mark C. Wahlig Call Type % % EMS Fire Estero Fire Rescue responded to 2,604 EMS calls in 2011/2012, which accounted for 70% of total incidents for the year. Cardiac, general illness and traumatic injuries are the leading types of EMS calls encountered throughout the year CALL VOLUME FOR LAST 10 YEARS

9 Calls Per Month Calls Per Time Of Day Call Location San Carlos Park % Bonita Springs 180 5% Other 83 2% Estero % 7

10 SPECIAL OPERATIONS Division Chief Edwin M. Dwyer Training Programs Estero Fire Rescue provides ongoing tactical and skills training, medical training and educational training to our operational personnel. During fiscal year , Estero Fire Rescue provided over 8,000 hours of fire, EMS and other firefighter training. In addition to the day-to-day training, Estero Fire Rescue hosted a three day training event in May 2012, Leading with Attitude & Tactics by Division Chief Eddie Buchanan, of Hanover, Virginia Fire & EMS. The one day course, over three days allowed all operations personnel at Estero Fire Rescue to attend. In an effort to offset the cost and for area firefighters to hear this internationally known instructor/speaker, Estero Fire Rescue opened the training to other departments with approximately 106 total attending the course. 8

11 EXPLORER POST 1964 Division Chief Todd Coulter, Advisor The Estero Fire Rescue Explorer program has had another successful year of training and competitions. The Post currently has 19 Explorers. The highlights of 2012 include: 2012 Winterfest Fire Explorer Competition in Gatlinburg, TN 2 top ten finishes in Fire Events (60 teams) 1 top ten finish in Basic Medical Scenario Competition 1 st Place in Volleyball Tournament 2012 Avon Park Firematics Competition 3 rd Place Overall Sportsmanship Award 2012 Summer Trip - Historical Tour of Savannah, GA and Charleston, SC Private tour of the H.L. Hunley Submarine in the conservation laboratory Visit to the North Charleston Fire Museum Visit to the Charleston 9 Firefighter Memorial Visit to Fort Sumter and USS Yorktown Aircraft Carrier Ghost tour of Savannah, GA Visit to Drayton Hall Plantation Accomplishments of the Post as of Estero Fire Rescue Explorers have graduated from a State Certified Fire Academy since the start of the program with several ready to start in of the Explorers who graduated are career firefighters with Estero Fire Rescue. 11 Explorers completed an EMT Program since the start of the program with several ready to start Paramedic Programs in Logged over 100 hours of EMS and fire training during Staffed First Aid tents and participated in numerous community events, such as the 4 th of July celebration at Miromar and Celebrate Estero will be the 9 th year the Post has been in successful operation. The Estero Fire Rescue Explorer program continues to grow and the success of the program is demonstrated by the accomplishments of the former and the current youth involved. 9

12 FIRE INVESTIGATIONS Battalion Chief Dale I. Reisen, Fire Investigative Unit During fiscal year , the Fire Investigative Unit for Estero Fire Rescue conducted eight official fire investigations in the District. This unit has been able to close five of those fire investigations due to the fire cause being listed as accidental. Over the past several years, Estero Fire Rescue has been able to decrease the percentage of arson fires in the past five years by 30% due to public awareness, public education and conducting our own investigations. Our fire investigative unit also participates in the Lee County Fire- Arson Task Force as an investigator, educator and team leader. In the past year, Estero Fire Rescue conducted six origin and cause fire investigations in Lee County as part of this Arson Task Force, assisting local and State law enforcement agencies. Fire Investigations within the Estero Community 2 - Accidental Structure Fires 0 - Incendiary Structure Fires 2 - Accidental Vehicle Fires 1 - Incendiary Vehicle Fires 1 - Accidental Wildland Fires 2 - Incendiary Wild Fires Lee County has seen an increase in wildland arson fires this past year with some of these fires being in Estero. With the assistance of the Department of Agriculture Law Enforcement, Estero Fire Rescue is combating the crime of arson to our wildland areas. 10

13 LIFE SAFETY & PREVENTION Division Chief Phillip Green INSPECTIONS New Inspections Reinspections Final Inspections Existing Inspections Total Inspections In addition to the above inspections, the Life Safety & Prevention Division provided 93 Customer Service/ Consultations and performed 3 fire extinguisher demos to approximately 120 individuals. PUBLIC RELATIONS Public Relations Manager Susan Lindenmuth Estero Fire Rescue spent many hours meeting, educating, assisting and training members in and around our community during the past year. In all, Estero Fire Rescue attended nearly 400 events and touched over 12,000 people during the fiscal year. This included 195 CPR programs, 47 car seat inspections, and 80 community and school events. Annual events such as our holiday Fill-A-Fire-Truck Toy Drive continues the community outreach by providing toys for children in the District. Over 2,000 toys were received, sorted, wrapped and delivered to needy families to ensure that their holidays were truly bright. Estero Fire Rescue also participated in worthy fundraiser events such as the annual Relay for Life, Walk for Autism, Fight for Air Climb and the Lee County Hunger Walk. STATISTICS CPR Courses Taught 195 Education Programs 47 Car Seat Inspections 47 Total Public Programs 396 Total Public Taught 12,750 11

14 HUMAN RESOURCES Human Resources Director Linda L. Conway Employees by Years of Service Total 60* 0-2 Years Years Years Years Years Years 3 *As of 9/30/2012 Employee Turnovers by Year Administration Prevention Operations TOTAL Cost Comparisons by Year Medical -2% 0% 0% Dental -2% -3% 23% Vision 0% 0% 0% Life 9% 0% % LTD 16% 0% N/A EAP 0% 0% 0% Workers Comp. 14% -15% 1.70% Liability 8% 5% 3.50% 12

15 FINANCE Finance Director April White Property Values The following schedule compares the change in property value and growth in millage rates for the past five years: Although the District s millage rate increased from 2.00 to 2.15 in 2012, it still continues to be one of the lowest fire district millage rates in the region. Due to the historical decline in property values, and the utilization of reserves to meet capital replacement needs, it was necessary for management to adopt a millage rate that was 6.29% higher than its rolled-back rate or an approximate tax increase of $720,000. The rolledback rate is intended to provide the District with the same tax revenue as the prior year; based on current year property values. Therefore a higher millage rate alone; is not indicative of a tax increase. Historically, the District has adopted a millage rate that is less than its rolled-back rate. Stagnant property values have demanded a more prudent analysis of the District s rolled-back rate. The District hopes to avoid future tax increases, by consistently considering the rolled-back rate for adoption. Debt The following is a schedule of the District s outstanding notes payable as of September 30, 2012: Notes Payable Renewal C (2002A) Series 2007A Totals Principal Interest Principal Interest Principal Interest 469,770 75, ,421 91, , , ,066 58, ,421 84, , , ,002 40, ,421 78, , , ,847 25,490 1,781, ,151 2,618, ,641 $ 2,299,685 $ 199,406 $ 2,226,316 $ 708,443 $ 4,526,001 $ 907,849 13

16 Capital Improvement Program The Capital Improvement Program (CIP) is a critical component of Estero Fire Rescue s business plan and represents one of the most significant planning processes. This plan identifies the capital needs of the District over a 15-year period. However, due to its comprehensive nature, a 5-year snapshot is utilized for financial planning. The CIP is primarily a planning tool. As such, it is updated annually and subject to change as the needs of the community become more defined and the adopted projects move closer to final approval. The effective use of a CIP process provides for considerable advance project identification, planning, evaluation, scope definition, design, public discussion, cost estimating, and financial planning. The objectives used to develop the CIP include: To preserve and improve the basic infrastructure of Estero Fire Rescue through fire facility construction, rehabilitation and maintenance To maximize the useful life of capital investments by scheduling major renovations and modifications at the appropriate time in the life-cycle of the asset To identify and examine current and future infrastructure needs and establish priorities among projects so that available resources are used effectively To improve financial planning by comparing needs with resources, estimating future borrowing needs, and identifying potential fiscal implications It should be recognized that the CIP is not the primary instrument through which the objectives identified above are conducted. Rather, it is the primary instrument for planning the funding needs and priorities that have been approved by the Board of Fire Commissioners. The implementation of the CIP follows in the form of adopted operating budgets and debt instruments, as well as other identified funding sources. The Board commits a portion of fund balance to the cost of future capital needs. Capital expenditures change throughout the year based on priority, operational needs and available budget. As such, planning and obtaining the cash balances necessary to manage capital expenditure decisions is a less volatile component of the Capital Improvement Program. The following schedule is Estero Fire Rescue s Capital Improvement Program Committed Fund Balances: Capital Improvement Program Committed Balances Project Name Renovation / Remodel 1,033,360 1,172,009 1,320,891 1,475,144 1,549,844 New Apparatus / Vehicles 2,729,689 1,448,608 2,591,628 2,018,181 2,457,795 Fire Equipment 61,697 4,400 17,005 29,609 42,214 EMS Equipment 135, ,477 73, , ,807 Communications Equipment 137,109 59,796 77,203 80,677 91,891 Breathing Apparatus 94, , , ,244-14

17 STATEMENT OF REVENUES, EXPENDITURES AND CHANGES IN FUND BALANCE GENERAL FUND REVENUES Audited Unaudited Budgeted Ad Valorem taxes $ 10,028,624 $ 10,720,959 $ 10,502,343 Charges for services 65,781 94,798 82,660 Other 147, ,432 91,466 TOTAL REVENUES 10,241,602 10,977,189 10,676,469 EXPENDITURES Personnel services: Salaries and wages 5,505,448 5,502,961 5,653,664 Overtime 135, , ,000 FICA taxes 419, , ,516 Retirement contributions 1,035, , ,644 Life, health, workers comp. insurance 1,026, ,852 1,095,740 Subtotal - Personnel services 8,122,972 7,847,658 8,280,564 Operating expenditures: Property appraiser and tax collector fees 291, , ,973 Professional services 59,708 68,715 70,150 Accounting and auditing 21,600 23,600 27,250 Travel 28,853 24,301 46,104 Communications and freight services 59,424 57,863 79,025 Utility services 60,616 62,253 67,504 Insurance 105, , ,982 Repair and maintenance services 338, , ,078 Operating supplies 195, , ,522 Books, memberships, and training 73,538 60, ,061 Other 47,650 43,332 65,635 Subtotal - Operating expenditures 1,282,588 1,302,287 1,563,284 Capital outlay 141, ,052 1,273,265 Debt Service 1,144, , ,696 TOTAL EXPENDITURES 10,691,101 10,913,756 11,901,809 EXCESS OF REVENUES OVER EXPENDITURES (449,499) 63,433 (1,225,340) OTHER FINANCING SOURCES (USES) Proceeds from sale of capital assets 20, ,000 NET CHANGE IN FUND BALANCE (429,450) 63,733 (925,340) FUND BALANCE - BEGINNING 11,381,097 10,951,647 10,698,513 Restricted Fund Balance Debt 439, , ,613 Impact Fees 20,796 54,533 49,483 Committed Fund Balance Capital Improvement Program 5,195,187 4,381,111 3,107,846 Assigned Fund Balance Appropriated for Projected Deficit - 925,340 - Community Safety Fund 12,358 8,973 5,320 Unassigned Fund Balance 5,284,261 5,205,810 6,170,911 FUND BALANCE - ENDING $ 10,951,647 $ 11,015,380 $ 9,773,173 10,951,647 11,015,380 9,773,173 15

18 Additional Financial Overview Retirement contributions decreased significantly due to the increased amount of premium taxes allowed to be utilized towards current contributions after the implementation of the Stop/Start Plan for the Firefighters Retirement Plan and Trust. Over-time costs increased unexpectedly significantly due to unanticipated vacant positions that have not yet been filled. The District still decreased overall Personnel costs including a $46k reduction in insurance. As of the fiscal year end, Estero Fire Rescue s workforce consisted of 65 paid employees including 1 contract employee and 47 (net of 3 vacant firefighter positions) bargaining unit employees. The general (non -contracted) employees consisted of 5 (net of 2 vacant Battalion Chief positions) operational staff, 2 business professionals, 4 administrative staff members, 1 PIO and 5 Commissioners. Subsequent to the fiscal year-end, the District filled 3 vacant firefighter positions but the 2 Battalion Chief (BC) positions remain vacant and OT costs are anticipated to stay constant until the BC positions are filled. The bargaining unit makes up approximately 73 percent of all personnel costs. Although the District was able to reduce several areas of operating expenditures; unanticipated vehicle repairs, an increase in insurance costs and an unbudgeted software purchase, resulted in a marginal increase of 1.5% in operating expenditures. The District purchased software to assist with the implementation of an inter-local agreement between several Districts in the County. The inter-local agreement is a cooperative effort to perform inspections uniformly and provides each participating District the authority to perform inspections for each other. This is a collaborative effort to defray costs associated with hiring additional staff during sporadic periods of growth. Capital outlay included the purchase of a new fire engine and the related rigging, and also approximately $3k for 3 AED s, and $14k for 10 computers and 2 projectors for the training areas. Major apparatus replacement is anticipated again in In conclusion for fiscal year ended September 30, 2012, Estero Fire Rescue was able to maintain a quality level of service and stabilize costs and fund balances in anticipation of a slow economic recovery, major apparatus replacement, bargaining unit negotiations and filling 2 vacant but necessary chief officer positions. 16

19 COMMUNITY EMERGENCY RESPONSE TEAM The Federal Emergency Management Agency, using a model created by the Los Angeles City Fire Department, began promoting nationwide use of the Community Emergency Response Team (CERT) concept in Since then, CERT's have been established in hundreds of communities. CERT training promotes a partnering effort between emergency services and the people they serve. The goal is for emergency personnel to train members of neighborhoods, community organizations, or workplaces in basic response skills. CERT members are then integrated into the emergency response capability for their area. If a disastrous event overwhelms or delays the community's professional response, CERT members can assist others by applying the basic response and organizational skills they learned during the training. These skills can help save and sustain lives following a disaster until help arrives. CERT skills also apply to daily emergencies. THE SAFETY FUND As a valued Community partner, Estero Fire Rescue is uniquely qualified and prepared to recognize and address the immediate needs of victims and their families following an emergency. The Estero Community Safety, Education and Emergency Fund exists to: Provide education and distribution of emergency and safety supplies to residents and visitors Promote safety and health initiative through education Provide additional comfort and necessary services to those who require the assistance of Estero Fire Rescue due to a natural or man made emergency. The Safety Fund operates solely on the generous donations and contributions from individuals and communities within Estero. The contributors recognize the need and value of the Safety Fund and are committed to its success. 17

20 18 THE YEAR AT A GLANCE

21 THE YEAR AT A GLANCE 19

22 THE ESTERO FIRE RESCUE FAMILY James Mendolera, Seat 1 7 Months of Service FIRE COMMISSIONERS William Williams, Seat 2 8 Months of Service Bruce Philp, Seat 3 3 Years of Service Richard Schweers, Seat 4 15 Years of Service Sean James, Seat 5 3 Years of Service Scott Vanderbrook, Chief 13 Years of Service ADMINISTRATION Linda Conway, Human Resources Director 14 Years of Service Susan Lindenmuth, Public Relations Manager 8 Years of Service Jean Strobel, Finance Specialist 9 Years of Service Kim Poli, Administrative Assistant to the Chief 7 Years of Service April White, Finance Director 9 Years of Service OPERATIONS Mark Wahlig, Assistant Chief 14 Years of Service Todd Coulter, Division Chief EMS 9 Years of Service Edwin Dwyer, Division Chief Special Operations 11 Years of Service Judy West, Administrative Assistant to Assistant Chief 12 Years of Service Brent Althouse, Lieutenant 27 Years of Service Jeff Brann, Lieutenant 10 Years of Service Glen Brownlee, Lieutenant 22 Years of Service Mark Diaz, Firefighter-EMT 3 Years of Service Ryan Evanson, Engineer 6 Years of Service Anthony Fite, Firefighter-EMT 5 Years of Service Dennis Goodlad, Firefighter-Paramedic 8 Years of Service Eliel Blanco, Firefighter-EMT 5 Years of Service James Brown, Firefighter-EMT 5 Years of Service Timi Custer, Firefighter-EMT 4 Years of Service Gregory Escarra, Lieutenant 7 Years of Service Jason Fiora, Firefighter-EMT 6 Years of Service Frederick Gonzalez, Firefighter-Paramedic 8 Years of Service Shaun Hagan, Engineer 5 Years of Service 20 *Years of Service are based on number of years at the end of the fiscal year September 30, 2012

23 THE ESTERO FIRE RESCUE FAMILY Daniel Hardman, Lieutenant 6 Years of Service OPERATIONS (Continued) Steve Harris, Lieutenant 11 Years of Service Lena Hedengren, Firefighter-Paramedic 8 Years of Service Jeannine Horton, Battalion Chief 9 Years of Service William Kinkel, Firefighter-EMT 3 Years of Service Scott LaBree, Lieutenant 10 Years of Service Thomas Lentz, Lieutenant 7 Years of Service Guillermo Maradona, Firefighter-Paramedic 6 Years of Service Patrick McCafferty, Firefighter-EMT 4 Years of Service Roberto Medina, Lieutenant 10 Years of Service Matthew Pagnutti, Engineer 6 Years of Service Adam Rambo, Firefighter-EMT 3 Years of Service Jason Richards, Engineer 10 Years of Service David Russell, Firefighter-Paramedic 7 Years of Service Shane Sells, Firefighter-EMT 22 Years of Service Schyler Smith, Engineer 6 Years of Service Jarred Whelan, Firefighter Paramedic 7 Years of Service Cory Heller, Firefighter-EMT 9 Months of Service Anthony Horton, Engineer 8 Years of Service Jeremiah Krohnfeldt, Firefighter-Paramedic 10 Years of Service Matthew Larlham, Firefighter-Paramedic 7 Years of Service Terrence Lindgren, Engineer 7 Years of Service Michael Maradona, Engineer 7 Years of Service John McDougall, Engineer 9 Years of Service David Murray, Engineer 11 Years of Service Thomas Poole, Lieutenant 11 Years of Service Dale Reisen, Battalion Chief 13 Years of Service Felicia Rodriguez, Lieutenant 11 Years of Service Grant Schwalbe, Lieutenant 9 Years of Service Clint Skelton, Firefighter-EMT 5 Years of Service Thad Stevens, Engineer 11 Years of Service Laura Whelan, Engineer 7 Years of Service Phillip Green, Division Chief Prevention 8 Years of Service PREVENTION Scott Danielson, Fire Inspector 1 Year of Service Johnny Manning, Fire Inspector 11 Years of Service Maria Ramos, Administrative Assistant 7 Years of Service *Years of Service are based on number of years at the end of the fiscal year September 30,

24 WHERE TO FIND US Administrative Complex Three Oaks Parkway Estero, Florida (Fax) 22

25 Dedicated And Driven For Those We Serve