Travel Reduction Program: Transportation Coordinator Training November 2, Leslie Keena Business Outreach Associate

Transcription

1 Travel Reduction Program: Transportation Coordinator Training November 2, 2015 Leslie Keena Business Outreach Associate

2 What is PAG? The Pima Association of Governments (PAG) is the metropolitan planning organization for Pima County. We focus on regional planning issues, such as air quality, water quality, transportation and population growth.

3 What is Sun Rideshare? A PAG program that helps make alternative transportation more affordable, accessible and convenient for Pima County residents. Sun Rideshare s online travel database and matching system helps commuters find the best transportation option. We work to reduce traffic congestion and improve air quality.

4 Travel Reduction Program History 1985 lawsuit (McCarthy vs. Turner) required Pima County to produce plans to be in compliance with the Federal Clean Air Act Travel Reduction Program started in 1988, mandated by all jurisdictions for companies with 100+ FTEs Required through 2020, possibly longer

5 What Do I Need to Do? TRP Requirements Assign a TC (that s you!) Complete Activity Inventory Report Complete Annual Employee Survey Distribute TRP information and materials Transportation Coordinator Activity Inventory Report Annual Employee Survey Distribute Information

6 Transportation Coordinator Role of a TC Keep us updated with current employee counts (headcount and FTE) Provide contact information for TC and TC backup as well as highest ranking local official Distribute TRP and Sun Rideshare information to employees Promote alternative transportation TC Jennifer Cox and Commuter Steven Eddy of Tucson Electric Power

7 Activity Inventory Report Activity Inventory Report Must be submitted via online link Your annual plan for travel reduction activities Link sent May 1. Must completed by May 31 If not submitted on time, your company may face enforcement by the relevant jurisdiction Each year create a new user and password when you register Don t forget! We provide Guaranteed Ride Home for you We provide a Rideshare Matching system for you It s required that you disseminate information

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9 Annual Employee Survey Annual Employee Survey Online survey done each year in the same month by all employees TC will receive online link 2 weeks before survey month, activated on the 1 st and closed at end of the month Reminders and survey counts are sent out during the survey month Commuter Venessa Nish, fourth from left, and her vanpool group

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11 Company ABC 123 Fun Street, Tucson Survey Date - February Alternative Mode Participation (based on trips) 19.9% 28.8% 17.5% 19.6% 31.7% TRO Goal 38% 40% 40% 40% 40% Average weekly VMT per employee (one way miles) VMT % change vs. last survey -5.1% 0.0% 55.0% -39.7% -13.1% Number of Employees at time of survey Number of survey respondents Survey reponse rate 100.0% 85.2% 55.1% 50.0% 53.5% Average one-way miles per trip Average number of people per carpool Average number of days per week for Alt Mode usage % of Trips by mode % Drive Alone 80.1% 71.2% 82.5% 80.4% 68.3% % Carpool/Vanpool 11.9% 14.5% 6.0% 9.3% 11.7% % Bus 5.3% 8.0% 5.4% 6.2% 13.0% % Street Car 0.0% 0.0% 0.0% 0.0% 0.0% % Bike 1.3% 3.1% 3.2% 2.1% 3.6% % Walk 1.3% 2.8% 2.1% 1.4% 2.2% % Telework 0.0% 0.0% 0.0% 0.0% 0.0% % CWW 0.1% 0.3% 0.7% 0.7% 1.2% # of Employees by mode* *employees may be double counted if they use multiple modes must use a mode at least once a week to be counted. VMT = vehicle miles traveled CWW = compressed work week # Carpool/Vanpool # Bus # Street Car # Bike # Walk # Telework # CWW TOTAL

12 Annual Employee Survey Why are these things important? Activity Inventory Report Employee Survey is used to calculate emission benefits of TRP and alternative mode usage Employee Survey can show where people live and potential for carpooling Employee Survey will be used to improve transit system review schedules, routes, and hours of operation Employee Survey is used to evaluate travel time to improve roadways and signal optimization

13 Annual Employee Survey Why are these things important? Activity Inventory Report Activity Inventory Report shows reach of Sun Rideshare marketing campaigns and materials Activity Inventory Report provides important employee numbers for regional planning Activity Inventory Report provides information on availability of subsidies and incentives Activity Inventory Report provides information on access to transit, flexible schedules, and bike facilities

14 TRP Recognition Program TRP Recognition Goals: 3 goals reached 2 goals reached 1 goal reached 60% response rate on the employee survey Meet TRP ordinance goal for alternative mode usage (min. 50% response rate) Two percentage point increase from current alternative mode usage level (min. 50% response rate)

15 TRP Recognition Program How You re Recognized Achievement certificate Listed on PAG website, social media and TRP newsletter Ad in The Daily Star

16 Distribute Information Distribute Rideshare Information Interactive Travel Database o Carpool matching o Transit routing o Park and ride lot matching o Vanpool matching and empty seat recruiting o Travel Calendar o Guaranteed Ride Home o Rewards Program Blue Skies Campaign Marketing Materials

17 Rideshare Matching: Travel Database

18 Rideshare Rewards Program Area residents log alternate mode trips in Sun Rideshare Travel Calendar to win prizes each month $25-$100 given to winners every month Prizes and points change each month, so people can enter any time. November Prizes 200 points required (3) $100 gift cards (1) $75 Amazon gift card (2) $50 gift cards December Prizes 350 points required (4) $100 gift cards

19 Guaranteed Ride Home Safety net for commuters who use alternate modes at least twice a week. Must be registered in database Currently, users must call or Sun Rideshare to sign up 4 vouchers per 12-month period Only in case of emergency while at work (e.g., carpool falls through, unexpected overtime, personal or family illness) All trips must be within Pima County Supervisor must sign voucher

20 Transit Get on Board Program 82% of TRP businesses are close to a transit stop Make it easy and accessible: sell passes on site Can subsidize passes or not or offer pre-tax option SunGo Card online management system Plan Your Trip online routing Pat Richter Pass Program Manager Sun Tran Pat.Richter@tucsonaz.gov (520)

21 Vanpool Monthly lease of commuter vans 6 to 15 passenger vans available 30 day notice to terminate Require primary and back-up driver to start PAG provides a monthly subsidy up to $500 per month Rick MacNeal vride, Outreach Rick.macneal@vride.com sunridesharevanpool.com

22 Marketing Materials

23 How to Talk About Alternative Why would your employees care about taking alternative transportation? Transportation Finding the right carrots to get people to care

24 It Saves Money

25 Win Prizes Monthly drawings for rewards, including $25, $50, $75 & $100 gift cards and alternate mode prizes. One trip = one point, round trip is 2 points Points are cumulative, so you can earn them all year November Rewards 200 points required (3) $100 gift cards (1) $75 Amazon gift card (2) $50 gift cards

26 It s Healthier! First-year bike commuters lose 13 lbs, on average (Fast Company) Walking can boost your brain power, adding years to your life and potentially protect against diseases like Alzheimer s (Neurology Magazine) Public transit improves well-being: riders regularly report being less stressed (Business Insider)

27 It s Good for the Environment Every 0.6 miles we drive puts one pound of pollution into the air. Tucsonans drive over 23,000,000 miles every day! That's over 80 trips to the moon. Motor vehicle emissions are the #1 source of air pollution in Pima County

28 Promoting Rideshare

29 Making it Easier

30 Community Events

31 Company Events

32 2016 Company Incentives $100 Rewards prizes for companies to develop a month long, company-specific contest 12 companies, one per month Must involve Sun Rideshare database somehow (registrations, logging trips) Goals are up to you! Applications due in January

33 Social Media: Follow Us!

34 Contact Information Leslie Keena Business Outreach Associate (520) Ruth Reiman TDM Manager

35 Pima County TRP by the Numbers PAG TC Training November 2, 2015 Karen Wilhelmsen Pima County Employee TC Pima County Dept. of Environmental Quality

36 The Susie Story

37 Background Info for Pima County +/- 7,400 employees ~50 departments Percentage of Trips by Mode Drive Alone 79.7% 2014 PAG TRP Survey Pima County Employees Telework 0.1% Bus 8.8% Car/Vanpo ol 6.6% Compresse Bike 2.4% d Work Week Walk 0.9% 1.5%

38 Benefits Supporting Alt Modes 50% bus pass subsidy Automatic payroll deduction Pre-tax Discount carpool parking ($10/mo/carpool) Bike lockers, racks at many locations Bike share program Limited compressed work schedule, telework, flex schedules

39 Reaching Employees Since Presentations to new employees 2,844 # employees attending 23% response rate 41% said presentation helped them choose alt modes, or they were planning on using already 48,900 miles NOT driven in 2014

40 Materials Distribution 21,298 14,408 pieces distributed at new employee orientations 6,890 pieces distributed at centralized locations

41 Electronic Communications 93 eblasts or newsletter articles 4 Listserves for alt modes 160 Employees on list serves

42 11 TRP intranet pages with loads of links to resources

43 Special Events Promotion 0 $ available from Pima County for employee prizes Take advantage of existing programs, events & location

44 Incentives & Rewards 6,974 $ 92 County employees won from PAG Sun Rideshare since Non-cash prizes from PAG, Wellness Program, Facilities, Mrs. Green s World, Old Tucson Studios, Colossal Cave, Trip to San Diego ( )

45 52 Employees participating Bike Fest Living Streets Alliance prizes from LSA, 4 prizes Pima County Wellness and Clean Air Program 65 Participants in Bike to Work Week organizers Slow Bike Race, rides, show helmet for prize

46 Why are we TCs? Travel Reduction Ordinance Requirement Part of our job Healthy air is in our hands! Appeal to audience interest Humor Money Health Recognition

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48 There s someone (many someones) like Susie at your workplace too! Questions/Comments? Karen Wilhelmsen Pima County Department of Environmental Quality Clean Air Program Karen.Wilhelmsen@pima.gov

49 Cottonwood Tucson Steve Gottlieb Transportation Coordinator ext

50 Travel Reduction Programs What gets in the way!

51 Misconceptions of Public Transportation

52 End of the Line! Bus routes don t go far enough.

53 Too Busy to Arrange Carpool

54 Called Away for Obligations at Home

55 PAG Travel Reduction Program Almost all excuses are addressed with solutions by the Travel Reduction Program

56 I Feel Much Better Now!

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58 It can be Done

59 Possible Approaches to TRP Get management buy in especially department managers. Survey employees for information on what will make TRP easier for them. Have PAG info readily available. Recognize that TRP is a process that will require ongoing effort. Build a team to champion the cause. Advertise other community activities.

60 Cottonwood Travel Reduction Program TRP is one part of Cottonwood s Sustainability Team s projects. Keeping employees informed: Internal website has a Travel Reduction Program folder under Employee Resources Includes all PAG and Sun Ride Share information Includes information about Cottonwood s Incentive Program blasts are sent to employees every 6 to 8 weeks with updates Announcements are made in staff meetings Posters and fliers are placed on department notice boards Have conversations with employees about the program

61 Cottonwoods Incentive Program Program started January 2014 Internal carpool sign up as well as PAG resources Bike storage and showers Incentives The person using the most alternative modes of transportation in a calendar quarter is eligible for a gift. Choices Starbucks gift card Movie tickets Subway gift card Carwash coupon for the car you didn t drive to work Cost Minimal cost to keep employees vested in the program

62 A Work in Progress Coordinate shift times with zip codes Build bus ridership commitment to get management to provide a ride to and from the bus stop. Talk with Sun Tran about a feasibility study to extend a bus route on Silverbell. Develop a bus and bike incentive.

63 Expert Global Solutions EGS is a world-class comprehensive Business Process Outsourcing entity in global management and outsourcing services. Centralized and Scaled Partner A Firm with a Strong Legacy and Presence End-to-End Customer Lifecycle Support

64 Company Profile BPO Market Leader Approximately 1.1B Annual Revenue Services a Majority of US Fortune 500 Co. Service Delivery Footprint: -11 Countries -70 Contact Centers -43,000 Employees

65 Tucson East Site Our Energy clients require non traditional schedules, as such we have many employees that work an early or late Schedule. We also have some folks that work 4/10 s and 3/12 s schedules. We run 7 days a week and 360 days a year. As you can see this does present a challenge to some. But with SunTran or and other modes of alternative transportation such as Rideshare, Carpooling and bike cycling our employee have found ways to meet these challenges. We recruit in the area which makes it more appealing to bus, bike ride and walk to work.

66 Our Goals This Year 1. Get all involved: Operations, Staff and Leaders 2. We used a communication log that all have access to 3. We offered the survey online and hard copy, 70% of our entries were by hand. 4. Information was posted early so that we could get folks talking about the survey. 5. Made handouts readily available to employees 6. With the co-operation from Ruth, having an alert of our numbers gave us incentive to meet our goals.

67 Next Years Promotion Promote online participation Prizes for getting competed surveys in early Site Director will promote the survey in an to all Create a internal website Promote different modes of transportation thru out the year Offer hard copies to those who do not have computer access

68 During the survey period a large number were impacted by the strike. With constant communication, Supervisors modifying schedules, and continued to increase additional carpooling spaces we were able to help our employees get to work, and have less stress about their personal transportation issues. I want to thank Ruth and Leslie for their time and attention to our survey questions and requests.