Agenda. Who is Jon Williams? What is a Virtual team? Examples of Virtual teams Pros & Cons Making Virtual teams work Tools References
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1 Agenda Who is Jon Williams? What is a Virtual team? Examples of Virtual teams Pros & Cons Making Virtual teams work Tools References 1
2 Born - Melbourne, agended Melbourne High & Melbourne Uni New Yorker - Moved to New York in
3 Born - Melbourne, agended Melbourne High & Melbourne Uni New Yorker - Moved to New York in 1990 Programmer - Formerly C & Pascal 3
4 CTO StarVps Cdnow, 24/7, Flat World Knowledge CTO - Kaplan, ivillage, Experian CheetahMail, and many others 4
5 Co- founder New York CTO Club Mentor imentor (high school) & Columbia University now FracVonal CTO in New York helping technology teams be more effecvve 5
6 6
7 Virtual Team: Also known as a geographically dispersed team, distributed team, or remote team...is a group of individuals who work across Vme, space and organizavonal boundaries with links strengthened by webs of communicavon technology (hgps:// en.wikipedia.org/wiki/virtual_team) Fully distributed team No office or office irrelevant There are no advantages for people who come into the office, no disadvantages to staying home to get your work done. Daily interacvons (vs. weekly) VIRTUAL teams are not business as usual, they are the excep;on 7
8 PJs One rule of Virtual teams don t ask What clothes are you wearing 8
9 Recently interviewed about Virtual Teams Been working on virtual teams for past 3 years Remote Work - Work completed in an environment other than the employer workplace. Remote teams typically have one direct manager, vs remote team having mul;ple Example 15 years ago - US developer based in Spain Example 10 years ago - Mac legacy developer based 4 hours away Off- shore Work 10 years ago - India, Eastern Europe, Malaysia, etc. Regional Work 5 years ago to now - development offices in NYC (Google, SpoVfy, Facebook, Microsom, AOL) New trends, but not a virtual team Snow storm product launch 5 years ago. All on chat. Start- up ICIntel - 1x CTO (NY), 1x Product Manager (SeaGle), 2x Developers (Columbia, South America) 9
10 SOME CLAIMS that most Fortune 500 companies have virtual teams, but I find Fortune 500 companies have EVERYTHING! 76 Virtual companies I am NOT advocavng virtual companies! hgps:// virtual- companies- and- distributed- teams/ DELETE - Trov - start- up (Sean O) Buffer hgps://open.buffer.com/no- office/ Automarc Wordpress hosvng hgp:// awesome- remote- work- culture Basecamp Chef Invision Groove 10
11 Technology is an enabler of virtual teams 11
12 Leadership Self- organized teams Larger talent pool Lower $ cost CommunicaVon EffecVve team meevngs Staff AGracVve to talent No commute More producvve Work / Life now inter- connected 12
13 Command- and- Control Team members slack off at home Employees freelancing elsewhere Board members How do they assess team? Culture Time- zones Most employees used to an office CommunicaVon Hallway conversavons Face- to- face is essenval as a human condivon Crappy online tools (youtube video example) Body language Staff Gerng promoted 13
14 High value placed on high touch, high visibility,! High transparency, frequency of communicavon and use tools that support those values CommunicaVon Mul$- modal All use the same tools NO meevng rooms (audio just doesn t work) Round- trip (explain what you heard) CommunicaVon channel escalavon - >IM- >Skype- >cell phone Compliments & Thanks Yous!!! Apologize quickly Politeness Group discussion & side discussions Cues (example MasterCard) 14
15 Ground rules the process of how you work together needs to be discussed, wrigen, reviewed, talked about much more with a virtual team than with an in- person team. 15
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18 - Buffer has no office 18
19 OTHER things in virtual teams Unlimited holiday vacavons Unlimited travel while working Unpaid extended leave / Vme- off Perks (pay for lunches, etc) 19
20 - I am against Video, I find it too distracvng - Only use video for first Vmes skypes 20
21 - I am against Video, I find it too distracvng - Only use video for first Vmes skypes - hgp://storiesonboard.com/ 21
22 EmoVcons Mix business & personal 22
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26 - Also hgp:// - Prelude (Author s Note: I m a co- creator) - Virtual Ice Breakers hgps:// - VirtuWall 26
27 Working Out Loud by John Stepper from Germany. Virtual lunches / virtual drinks??? Zoom, Sococo (video) Bruce Eckfeldt - hgp:// hgps://open.buffer.com/no- office/ READ - Gerng Virtual Teams Right - hgps://hbr.org/2015/02/gerng- virtual- teams- right collaboravonsuperpowers.com Podio jeckstein.com agilevelocity.com jrothman.com 27
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