[Speaker Biographies] Speaker Biographies [21]

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1 Speaker Biographies Ken Arp has 15 years experience working as a senior industrial hygienist for the OSHA program in both consultation and enforcement. He also conducted air monitoring for the World Trade Center cleanup and provided compliance assistance for the Katrina disaster relief operation in the New Orleans area. Lori Atkinson, RN, BSN, CPHRM is manager, education for MMIC. Lori has 35 years of experience in health care, with 24 years in patient safety and risk management. She is a Certified Professional in Healthcare Risk Management and a member of the American Society of Professionals in Patient Safety. Lori provides in-depth service to MMIC policyholders on a variety of risk management and patient/resident safety issues. She is a frequent presenter for physician groups; clinic, hospital and LTC administrators; nursing groups; and clinic, hospital and LTC personnel. Lori Bishop, RN, CHPN, serves as executive director of palliative care and hospice for UnityPoint at Home and clinical innovations advisor for UnityPoint Health. She has more than 20 years experience in palliative care and hospice. Bishop is past president and a current member of the Hospice and Palliative Care Association of Iowa (HPCAI) board of directors, is chair of the Palliative Care Advisory Group for HPCAI, and helped develop the Hospice Residence Networking Group. For the National Hospice and Palliative Care Organization she serves on the Public Policy committee and was chair of the News Models Task Force. Lori participated on a Center to Advance Palliative Care Registry Questions sub-committee. She has presented nationally on palliative care and hospice topics. Lori was honored in 2009 as one of Iowa s 100 Great Nurses. In 2013, UnityPoint received the Circle of Life award. Linda Bowman has been chief communications officer at Western Home Communities for four years. She is a Missouri native who started her communications career as a television news reporter and anchor. She worked for 15 years in Missouri, Arkansas and Iowa before being asked to start the public relations division of an advertising agency in Cedar Falls. She handled such accounts as John Deere in Waterloo, the National Program for Playground Safety, and Allen Hospital. After a short stint at home when her first two children were young, she joined another marketing agency with a focus on non-profit work, especially for international Christian ministries. Linda has also taught journalism writing courses at Wartburg College. Patricia Boyer, MSM, RN, NHA has more than 30 years of professional health industry experience. Prior to founding Boyer & Associates, Pat was an operations consultant for BDO Healthcare Group, LLC. Pat also worked for a national nursing home company, where her roles included director of nursing services, administrator, quality improvement specialist and director of regulatory compliance. In these roles, Pat used the Resident Assessment Instrument to improve survey outcomes and facility processes. She has extensive experience in evaluating facility processes, documentation systems, and developing performance improvement plans to improve efficiency and effectiveness of facility systems. Her recent experience includes conducting RUGs based Medicare and Medicaid operational assessments in nursing facilities. Pat is also an accredited instructor for the New Quality Indicator Basic Training. Diane Brecht is a registered nurse with a masters degree in nursing systems administration and currently serves as vice president or residential treatment services for Abbe, Inc. She also serves as executive director for Penn Center, Inc. which includes a residential care facility and community based services for individuals with mental illness and disabilities. She has 30 years of experience working with individuals with mental illness and disabiilties. In addition to her leadership roles, she also provides consulting services for other agencies in the areas of program development, education and serves as a resource for working with individuals with mental health symptoms and difficult behaviors. Linda Bump is a registered dietitian and licensed nursing home administrator with a passion for resident choice and quality of life and a particular focus on the kitchen as the heart of the home. As an administrator, she has guided four organizations through transformations to a social model of resident centered care. She has extensive experience as both an internal and external consultant in nursing homes transforming their systems of care to support creating home, community and meaningful person-centered life for residents. Heather Campbell, RN, JD is an attorney with Belin McCormick, P.C. She represents health care clients on a variety of issues, including regulatory, transactional and contracting issues, HIPAA, medical staff issues, corporate governance, contracting and civil and criminal fraud investigations. Beth Carlson, MHSA, RN has more than 25 years of senior services experience with an expertise in the post acute care continuum including skilled nursing, home and community based services and residential services for seniors. As a campus administrator for a unique partnership of a senior service provider and religious order, Ms. Carlson assisted in the development and start-up of a multi-million dollar campus to create an innovative continuum of care community including the demonstration of an integrated community care management model. Ms Carlson assists clients in care management design and integration in the development and execution of innovative programs for seniors. Tarra Carlson attended Wartburg College, double majoring in marketing and management. She started her career managing three locations of Enterprise Rent-A-Car and was responsible for business development, revenue generation, employee development, and cost control. She has served at Bethany Life since 2012 as the director of sales and marketing, creating and implementing the organizations marketing plan. [21]

2 Ryan Carnahan is a clinical associate professor of epidemiology at the University of Iowa. He serves as the co-principal investigator of the Iowa Geriatric Education Center and associate director of the Health Effectiveness Research Center. He completed a Pharm.D., a M.S. in epidemiology, and a three-year post-doctoral fellowship in clinical psychopharmacology at the University of Iowa. For four years he was an assistant professor at the University of Oklahoma College of Pharmacy Tulsa. He is a board certified psychiatric pharmacist. His interests center around prescribing practices and safety of psychotropic medications as well as drug-induced cognitive impairment in the elderly, particularly those with dementia. Natialie Craig, RN-BC is the assisted living nurse coordinator at Oaknoll. She graduated with her associate degree in nursing from Des Moines Area Community College (2005). Natalie has more than 10 years of experience working in longterm care as a volunteer, CNA, LPN and RN. Natalie has worked all three shifts and has functioned as floor nurse and assisted living nurse coordinator while at Oaknoll. She is actively involved in multiple committees at Oaknoll and chairs the professional development committee. She is also active in the Iowa City community serving on the board of the Altrusa Club of Iowa City. Natalie has been a preceptor at Oaknoll for University of Iowa BSN students. She is currently attending the University of Minnesota to complete her doctorate in nursing leadership. Eryn Cronbaugh, CTRS, is the director of wellness and recreation at The Meth-Wick Community. She graduated from The University of Iowa, with a degree in therapeutic recreation, and has worked at Meth-Wick for the last 13 years. She is a member of the American Therapeutic Recreation Association (ATRA) and the International Council on Active Aging (ICAA). Eryn also regularly supervises University of Iowa therapeutic recreation students during their semester-long internships at Meth-Wick. Elly Kosteck Dannewitz is a veteran of Morrison Senior Living and has been with the company for 24 years. She began her career with Canteen as a director of dining service and was promoted several times over the years and has been in her current role of region director for the last 18. While the majority of Elly s experience has been in the dining arena, in the last several years she has gained a great deal of knowledge of the environmental services departments as well. She has worked closely with the Community Works Support Team to learn the inner workings of this side of the business. Elly has a passion for people, quality and spreading the hospitality mindset with those she works with. Recently, she was recognized among her peers throughout Compass Group for her outstanding performance. Deborah Elings, RN, WCC has more than 25 years of professional experience including pre-hospital care, critical care nursing, long term care and nutrition. She earned her degree from Mercy School of Nursing in Des Moines. She is actively involved in the Iowa DON Council and recently received her Wound Care Certification through the Wound Care Education Institute. Deb is currently a medical sales representative and nurse for Martin Bros. Distributing. In her current role, she has developed and implemented wound care education seminars and other unique learning opportunities to help nursing homes across the state of Iowa. Brent Fillmore is the health services administrator at Ridgecrest Village. He is a graduate of Southwest Texas State University in San Marcos, Texas with a B.A. degree in health administration and an MBA from Capella University in Minneapolis. Brent was in the United States Air Force prior to his licensure as a nursing home administrator. He has been an active administrator for more than 20 years in Washington, Oregon, and Iowa. He has participated in OSHA surveys in all three states. He was previously employed with Five Star Senior Living based in Newton, Massachusetts. John Griffin joined Lifespace Communities Inc. in January of 1993 as a facility director of human resources. He became corporate director of human resources in May of Mr. Griffin has more than 40 years of experience in the field of human resources. He has been a member of the Advisory Council to the Equal Employment Opportunity Commission since 1998 and has investigated employment discrimination charges for the Iowa Civil Rights Commission. He has taught human resources management at the college level for four years as an adjunct instructor and was honored as the Outstanding Adjunct Faculty Member. Mr. Griffin holds a bachelor of arts degree in economics from St. Francis College in New York and has done graduate work in economics at Texas Tech University. He served as a founding member of the LeadingAge Human Resource Steering Committee and served as the vice-chair of the Iowa Governor s Conference on the Aging Steering Committee. Abby Harlacher is the wellness director at Edgewater, a WesleyLife Community in West Des Moines. She has served in this role for the past four years. Prior to this role, Abby was a restorative wellness coordinator at Wesley Acres, a WesleyLife Community. Abby began her career in corporate America working for a large insurance company promoting wellness initiatives and completing health screenings. During her career working with older adults, she has developed a desire to help older adults stay active, healthy, and happy. Abby shares her passion for working with older adults by mentoring student interns that are eager to learn how to plan, implement and evaluate results-oriented wellness programs. Abby graduated from Iowa State University with a bachelor of science in exercise and sport science. Kathy Horan holds a bachelor of science degree in psychology and an MBA and is a licensed social worker in the state of Iowa. Kathy currently serves as the executive director for Aging Services, Inc. and as the vice president for Abbe Aging Services which includes administration of three different agencies. She has worked in human services for almost 20 years starting her career serving children and now serving older adults. Scott Hutton earned his PH.D. from LaSalle University. He is author of a book entitled, Staff Supervision Made Easy. His book is used as recommended reading for three different state department of corrections for those who are preparing to take a promotional examination. Hutton has more than 20 years of management experience in corrections as a former jail administrator, juvenile detention administrator and community corrections director, as well as being a national sales director. He started his own drug testing company and provides drug testing services and products for many companies, but specializing in servicing the nursing home industry. [22]

3 Andrea Iverson is the president of (c)3 Marketing, an advertising agency focused on providing strategic marketing specifically for nonprofit organizations. After graduating from The University of Iowa with a dual degree in public relations and English, Andrea joined an Arizona nonprofit as a marketing coordinator which led to more than a decade of nonprofit and government marketing experience. When she returned to Iowa in 2006 to join her father s ad agency, she brought her passion for nonprofit work with her, and (c)3 Marketing was born. Jessica Johnston is the wellness coordinator at Edgewater, a WesleyLife Community in West Des Moines. She has 10 years of experience in wellness, the last four years specifically with the active aging population. Jessica s wellness career started in corporate wellness where she helped implement wellness incentives and health screenings to a variety of companies across the United States. She continued her wellness career as a manager at a fitness center where she designed and promoted health incentive programs, personal trained and daily task of running a fitness center. Jessica s passion for wellness and helping others live a healthy, active life lead her to Edgewater. Jessica graduated from Iowa State University in Ames with a bachelor of science in exercise and sport science and a minor in health studies. Rhonda Kistler is a wound ostomy continence nurse. She has her master s degree from the University of Illinios at Chicago. She has worked in all practice settings with more than 35 years experience in wound care, with the last nine years in long term care. Erika Kramer graduated from the University of Northern Iowa with a BA in business management. She started as an intern for Martin Brothers in 2005 and became full time in medical supplies in May of She has been the marketing and education director since June of 2009, focusing on nursing education events and webinars as well as tools for the nursing side in long term care. Becky Kraynek developed the employee wellness program for Morrison Senior Living. She has been a registered dietitian for 15 years in senior living and a certified nutrition and wellness specialist for 5 years. Becky works with retirement communities in eight midwest states to help build and implement employee wellness programs. She received her degree in dietetics and food service management from Seton Hill University in Greensburg, PA. Linda Lauver does the marketing and community relations for Friendship Haven. Lauver s education includes a BBA in marketing from Iowa State University and she is currently enrolled in the MS Leadership Development program at Drake University. She launched her career with sales and regional marketing for Procter and Gamble, Wendy s Restaurants in central Illinois. Returning to Iowa, she then enjoyed a career as account executive at Wesley Day Advertising and Kragie/Newell Advertising - now known as the Integer Group. Linda served multiple clients for twelve years with advertising and public relations from her home in west central Iowa before becoming the Calhoun County Economic Development Director. She has been in her current role at Friendship Haven for seven years, engaging in the revitalization and transformation of the Friendship Haven Campus. Heidi Long joined WesleyLife in the fall of She leads the organizational development of the health and well-being efforts for both team members and residents including strategic planning, coordinating vendor relationships, programming, promotion and overall evaluation. Heidi has more than 16 years experience in wellness consulting and managing training programs on technology, performance, instructional design, and health and productivity. Previous to WesleyLife, she led the community wellness and health coach programs for Wellmark Blue Cross Blue Shield where she directed the design, development and delivery of worksite wellness programming for companies across the state of Iowa and South Dakota. Prior to that role, Heidi was a learning and development consultant for Wells Fargo s Technology Information Group, where she managed and assessed virtual learning programs. Heidi has also served as an instructional design consultant and health and productivity consultant for the Principal Financial Group, and a group coordinator for The Blood Center of Iowa. Heidi received her bachelors of science in exercise and sport science from Iowa State University and her masters of sciences in adult learning, performance and development from Drake University. Amanda Lynch serves as the wellness director for the Western Home Communities located in Cedar Falls. Ms. Lynch designs and implements wellness programming for 832 residents and more than 500 employees on two separate campuses. She received her bachelors degree in human movement and exercise science in She also has achieved certifications in personal training as well as a certified nutrition and wellness specialist. Kari Matheason, RN joined Bethany Life in 2009 as director of nursing and was appointed vice president of clinical services and outcomes in She is a health care executive with nearly 18 years experience integrating clinical, information technology and quality improvement strategies in provider, payer and commercial markets and 12 years management experience, including cross-functional C-suite teams. Quality improvement coaching, practice redesign deployed for primary care clinics across the country using LEAN and PDSA. She also created a marketing/communications plan for 100 million dollar not-for-profit health care organization, including crisis communication planning and response. Ed McIntosh is a partner with the Des Moines office of Dorsey & Whitney LLP and co-chair of the Health Practices Group. He represents a wide range of health care providers, including a large number of senior housing communities, nursing facilities and assisted living programs on a broad range of health, employment, regulatory and litigation matters. Ed frequently represents nursing homes in administrative proceedings related to surveys. He appears frequently before administrative agencies and state and federal courts of Iowa, including the Department of Inspections and Appeals and the State Health Facilities Council, the agency which evaluates applications for Certificates of Need in Iowa. He is general counsel to LeadingAge Iowa and Iowa Prescription Drug Corporation. [23]

4 Denise McNitt, MS, RN, NEA-BC, is currently the vice president of patient care services at Alegent Health Creighton Mercy Hospital in Council Bluffs. Denise has been an RN for more than 30 years, receiving a bachelors in nursing from College of St. Teresa in Winona, Minnesota and a masters in community health nursing from Arizona State University in Denise has been the vice president of patient care services at Mercy for 2 years. Prior to this she has more than 20 years experience as executive director for Alegent Health at Home; managing all aspects of a full-service home care agency including hospice, private duty, home care, and home medical equipment services. Jason Norton is the vice president of sales for Lee Agency, Inc. He leads and manages a team of 14 people who specialize in insuring senior living facilities as well as agricultural risks and churches. Jason has been asked by numerous clients and insurance carriers to lead their organizations and staff through various training such as insurance claim scenarios and coverage, team building, personality profiling, management and sales training. Patrick O Leary is managing director at Piper Jaffray. He joined Piper Jaffray in March of 2005 as an investment banker in the senior living department. In addition to his time at Piper Jaffray, Mr. O Leary spent more than 16 years in public finance with other regional firms. Mr. O Leary is engaged in the origination of tax exempt bonds and loans for senior living clients. His clients consist primarily of community based not-for-profit organizations that operate nursing, skilled nursing, assisted and congregate care facilities. Steve Pasdiora, GBA is an insurance and wellness consultant for Cottingham & Butler s Employee Benefits Practice. Prior to his insurance life, Steve worked for 7 years on the other side of health care as an EMT with national certification and he still maintains his license and practices on a voluntary basis. Through his role with insurance, he focuses exclusively on health care businesses, ensuring that his clients have the best consultative services available to meet their insurance and risk management needs. Steve has a broad knowledge of the insurance industry and specializes in providing employee benefit solutions. Steve received a B.S. in chemistry and a B.A. in english from the University of Iowa, while also earning an Entrepreneurial Certificate from the Tippie College of Business. He has earned his Group Benefits Associate certification and is currently working on his Certified Employee Benefit Specialist designation. BevVan Phillips is manager of Total Home Access Solutions, Inc. the home modification division of total respiratory and rehab. Prior experiences include starting and running a home modification company for 13 years, work for the state of Nebraska as a technology specialist, and management of occupational therapy departments in Virginia. Throughout her career, BevVan has acted on the belief that independence and safety begin in a person s home and that homes should be safe places that support a person s abilities, not places that are full of barriers to independence. She is both a licensed occupational therapist in Nebraska and Iowa and certified aging in place specialist through the National Association of Home Builders. Shantel Phipps coordinates the COLLAGE program at Meth-Wick. She has been with the community for one year, and has significantly broadened the impact and reach of COLLAGE during that time. Shantel graduated from Upper Iowa University with a degree in business management. Doran Pruisner is currently the Facility Engineer s for the State of Iowa, Department of Public Safety, State Fire Marshal Division, from 2008 to present. Prior to that he was a Facility Engineer for The State of Iowa, Inspection and Appeals. Justin Rash, PharmD, CGP is a certified geriatric pharmacist with a doctorate in pharmacy from Drake University. In his daily work, Dr. Rash works as a consultant pharmacist for Martin Health Services, serving over 1,000 patients in 16 facilities each month. For these facilities, he serves on their quality assurance committees and works as the liaison to the pharmacy. He is the co-founder and chair for the long-term care/senior care advisory committee for the Iowa Pharmacy Association, a committee that is dedicated to the advancement of geriatric pharmacy practice for pharmacists throughout Iowa. Dr. Rash is a member of the Iowa Partnership to Improve Dementia Care in Nursing Facilities. He also leads a Patient Safety Pharmaceutical Collaborative Team through Iowa s Quality Improvement Organization that strives to integrate clinical pharmacists in pharmaceutical management of dementia patients to oversee proper medication use. Jason Schaufenbuel is a regional loss control manager with Argent, a division of West Bend Mutual Insurance. In his position, he provides loss control/safety management services to clients in the health care and social service industries focused on reducing workers compensation costs. He received his bachelor degree in occupational safety from Iowa State University and a masters of public health degree in occupational health and safety management from Tulane University. Currently he is pursuing his doctorate in agricultural and biosystems engineering from Iowa State University; focusing on occupational safety and health practices in workplaces. Jason has nearly 20 years of industry experience in safety and health management, as well as loss control consulting in the insurance industry. Joy Schultz has more than 30 years of experience in long term care, including 20 years as a licensed nursing home administrator in Iowa and a certified assisted living manager. She has worked in both the profit and not-for-profit fields. She has been active in promoting issues important to senior care providers. Joy spent several years on the Steering Team of IPDCC (Iowa Person Directed Care Coalition), working with DIA, DEA, ICA, IAHSA, and the state s educational facilities, working to change the environment in health care facilities across the state. Joy has been providing risk assessment services for HealthCap since the spring of 2009, working in Iowa, Arkansas, New York, Minnesota, Illinois, Wisconsin, Indiana, Oklahoma, Missouri, Alabama, Louisiana and California. [24]

5 Linda Shell, RN, BS, MA is a registered nurse having practiced within the long term care, hospital and academic arenas. Some of the positions she has held include; director of nursing and director of education and learning for Volunteers of America (VOA.) VOA provides care to seniors in their homes, assisted living centers, adult day care programs and skilled nursing facilities. Linda s role within the VOA organization involves coaching, teaching, collaboration, advocacy, quality improvement and research. She has a master s degree in nursing leadership and serves as adjunct faculty at Bethel University in the RN and BSN programs. Linda is also a partner in LMS consulting, which provides leadership coaching and development to business professionals. She has worked in aging services for more than twenty years and served in leadership positions. Alissa Smith is a partner in Dorsey & Whitney LLP s health group in Des Moines. Alissa represents health care organizations such as long term care providers, health systems, hospitals and pharmacies, as well as nonprofit and municipal organizations. Alissa s practice involves a wide range of corporate and regulatory matters facing health care providers and nonprofit organizations. Alissa s transactional practice includes contracts, leases, mergers, acquisitions and joint ventures. Alissa s regulatory practice includes the interpretation and application of state and federal fraud and abuse laws, Medicare and Medicaid rules, tax-exemption laws, HIPAA and privacy laws, licensing matters, employment laws, and corporate and health system governance issues. Chris Timmons RD, LD is a registered dietitian and a nutrition and dining expert with Martin Bros. Distributing Health and Nutrition Division. She has more than 30 years experience with senior living dining and nutrition. Her focus at Martin Bros. is menu development, customer support, and education in enhancing the dining experience. Bert Vigen is the executive director of Ridgecrest Village. He is a graduate of Bethel University with a B.A. in business and from Florida Atlantic University with a MBA. Bert has been in the retirement/long-term care field for 28 years. He was previously employed by Covenant Retirement Communities based out of Chicago. Bert is currently on the LeadingAge Iowa board of directors. Doug Voss has 28 years of experience in food service sales, merchandising, and marketing leadership positions. He has a proven record of success in developing strategies and solutions specific to the center of the plate category and supports customers in maximizing profits and quality. He is an exceptional trainer and motivates others to achieve peak performance. Kate Westercamp is the director of public relations and communications at WesleyLife, a nonprofit faith-based organization dedicated to improving the health and well-being of older adults. She is a graduate of the University of Northern Iowa with a degree in public relations and has dedicated to her career to nonprofit health care. At WesleyLife, Westercamp leads the strategic positioning for all external and internal branding communications. She was also integral in reviving the organizations community benefit program and telling the story of the impact on the greater community. Dan Wood has been working for the State Fire Marshal s Office as an inspector II since Since joining the State Fire Marshal s Office he has been trained to inspect nursing homes, residential care facilities, hospitals, assisted living programs, elder group homes, intermediate care facilities, schools, colleges, day cares, preschools, jails, prisons, adult day cares, foster care, group homes, group homes for MR, bed and breakfasts, hotels, motels, and assembly occupancies. Michael Welsch serves as director of business development at UnityPoint at Home for the past 2 years. With 10 years of cumulative experience in home health operations, he previously worked in finance on analytics and in managerial positions. He holds an undergraduate degree from Drake University in finance and accounting and holds an MBA from the University of Iowa. Volunteer initiatives include previous work with Des Moines Music Coalition and the University of Iowa MBA program and current work with Empower Tanzania. Lisa Welshhons, SPHR has more than 15 years experience in human resources, serving the senior living industry for more than twelve years. Lisa has a bachelor s degree in public relations and is a member of the Society of Human Resource Management. Lisa also has a certification as a Senior Professional in Human Resources (SPHR) and has completed her certification in human resource related law from Simpson College. Lisa is president of Merit Senior Living, a human resource outsourcing company specializing in providing services to communities nationwide. [25]

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