Virtual Update Meeting It s not just about the tech!

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1 It s not just about the tech! The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat feature to send in questions or comments. If you are having trouble connecting to the audio portion of the webinar, go to the Quick Start page for the phone number and access code/meeting number. events@gl-hc.org

2 3/26/2018 2

3 Webinar Information 3/26/ All participants are muted Technical difficulties events@gl-hc.org Today s slides and recording will be available for review on the GLHC website Questions? Use the chat box and we will respond as soon as possible.

4 3/26/2018 4

5 Agenda 3/26/ Welcome & Introductions Leveraging Statewide Information Mary Graham, GLHC Community Engagement Manager Upgrading Care Coordination Carrie Strom, GLHC Implementation Consultant Let s Improve Healthcare Outcomes, Together Brian Mack, GLHC Marketing Manager

6 3/26/ Leveraging Statewide Information

7 What is a community health record? 3/26/ Aggregated patient records from care community Community view of patient data Web-based Longitudinal Real-time updating Protected access Facilitates information exchange VIRTUAL INTEGRATED PATIENT RECORD (VIPR)

8 Features 3/26/ User Configurations Create and export a CCD Sorting Searching Password reset through use of security questions

9 Summary page: Navigation, User Configuration, Create CCD 3/26/2018 9

10 Results: Timespan and Sorting 3/26/

11 Results: Searching 3/26/

12 Who can use it? 3/26/ Hospitalists PCP and Specialty Clinics Community Mental Health, Health Departments Home Care Skilled Nursing Facilities Social Determinants of Health / Community Resource Agencies

13 Available Health Information 3/26/ Key Action Plans ADT ACDs Cardio Trans Care Plans CCD Lab Path Quest Rad Trans Description Asthma/Diabetes/Cardiovascular Action Plans, etc Admit, Discharge, Transfer including patient demographics Advance Care Directives, Living Will, POST, Organ Donation, OB ACOG forms, etc Transcribed Cardiovascular Documents Pain Management Care Plans, Cancer Care Plans, etc Continuity of Care Documents Laboratory Results Pathology Results Results that are processed through Quest Labs Radiology Results and Images Transcribed Documents

14 Image Enabled Results 3/26/ Available Immediately Full Diagnostic Quality Secure Works Everywhere Real-Time Collaboration

15 NEW VIPR Contributors 3/26/ Organizations Care Type Information Date Aspire Health Home Health ACDs 3/1/2018 Lodge of MapleCreek Skilled Nursing Facility ADT, CCD 3/1/2018 Pathways to Better Health of the Lakeshore Medical Practice / Clinic ACDs 3/1/2018 Samaritas Senior Living Cadillac) Skilled Nursing Facility ADT, CCD 3/1/2018 Samaritas Senior Living (Grand Rapids) Skilled Nursing Facility ADT, CCD, ACDs 3/1/2018 The Inn at Freedom Village Skilled Nursing Facility ACDs 2/20/2018

16 Contribute through a GLHC partnership! 3/26/

17 Adding VIPR to your workflow 3/26/

18 Query & Retrieve 3/26/ Another way to access and integrate patient health information Creates a CCD Instant results

19 3/26/ Upgrading Care Coordination Carrie Strom Implementation Consultant

20 What is the Referral Application? 3/26/ Secure system for sending and receiving referrals Assists in meeting programs requirements such as PCMH, CPC+, and MIPS etc Helps close gaps in the coordination and continuity of patient care Supports practice workflow EMR independent

21 Legacy Referral Application 3/26/

22 Upgraded Referral Application 3/26/

23 Upgraded Referral Application 3/26/

24 Upgraded Referral Application 3/26/

25 Upgraded Referral Application 3/26/

26 Upgraded Referral Application 3/26/

27 Upgraded Referral Application 3/26/

28 Upgraded Referral Application 3/26/

29 What s new? 3/26/ Updated user interface Improved messaging capabilities Urgent flag Save draft Referrals Create a personal watch list Preview Home Page Referral data no longer stored locally Help and user guides embedded in Application Single user can access multiple sites Command Center GLHC Bridge

30 Future Optional Features 3/26/ An EMR sensor Incorporate the EMR s CCD in the referral Robust reporting and tracking

31 Upgrade Phases 3/26/ Information Gathering + Communication 2. Planning + Testing 3. Education + Training (on going) 4. Applet Installation 5. Preview Mode 6. Migration 7. Standard Model Go-Live 8. Optional Features Available

32 Education + Training 3/26/ User Guides How to videos Webinars In Person

33 3/26/ Let s Improve Healthcare Outcomes, Together Brian Mack Manager, Marketing & Communication

34 3/26/

35 Expanding Access to Advance Care Planning with HIE 3/26/ Dr. Carol Robinson Community Coordinator Making Choices Michigan Douglas Dietzman Executive Director Great Lakes Health Connect & Making Choices

36 Four Pillars of Community Advance Care Planning 3/26/ Community Engagement & Collaboration System for Facilitated Conversations Common Advance Directive Documents Means of Electronic Storage and Retrieval

37 HIEs to the Rescue! Harvey, Flint, & Cyber Response 3/26/ Doug Dietzman Dan Porreca Nick Bonvino

38 3/26/ The Community-Based Health Information Exchange Difference GLHC Connects Flint Community in Wake of Water Crisis HealtheLink of New York & Ransomware Response Greater Houston HealthConnect & Hurricane Harvey Current National Solutions (including TEFCA) would NOT address any of these challenges REAL interoperability is happening in LOCAL communities, with regional HIEs right now, EVERY day!

39 2018 GLHC Events 3/26/ Summits (full day conference) 3 Seminars (half day meeting) Focused on engaging with each region in Michigan uniquely Offer Solution training and education Facilitate networking and collaboration

40 Save the date! 3/26/ Northern Michigan Seminar June 19 Capital Area Seminar August 10 Mid-Michigan Seminar September TBD West Michigan Summit - Oct/Nov TBD Metro Detroit Summit Oct/Nov TBD

41 See you around town! 3/26/ Ferris State College of Pharmacy Spring Seminar April 16-17, 2018 Williams Auditorium FSU, Big Rapids, MI Homecare and Hospice Conference April 25-27, 2018 Amway Grand Plaza Hotel, Grand Rapids, MI Rural Healthcare Conference May 3-4, 2018 Soaring Eagle Resort, Mt Pleasant, MI

42 2018 VUM Schedule 3/26/ May 9 REGISTER June 20 September 12 October 24 December 5 Taking topic suggestions!

43 Local Consultants, Customized Answers 3/26/ Tracy Webb Metro Detroit Implementation Consultant Oakland, Macomb, St. Clair, Wayne County

44 Share & Connect 3/26/ Weekly Referral Update Monthly GLHC Newsletter The Interface

45 3/26/ Thank you!

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