e-health & Portal Overview April 2009

Size: px
Start display at page:

Download "e-health & Portal Overview April 2009"

Transcription

1 e-health & Portal Overview April 2009 Dale Anderson Senior Consultant, Stakeholder Engagement

2 Today s Reality

3 How We Travel How We Book Hotels How We Bank

4 Make an Appointment Sit in Waiting Room How we do Healthcare See Doctor Call for Results

5 Lack of information management leading to severe impediments in care delivery Patient treatment process and issues arising from poor information management Prevention Diagnosis Treatment Poor compliance with prevention guidelines 37-43% of Canadians recommended for influenza protection are not vaccinated 30-40% of women at risk of cervical cancer are not screened Huge chance of errors, poor customer service, repeat diagnostic tests $15 billion in annual prescriptions are handwritten 1 billion service events are scheduled manually by phone 32% of ER patients were missing required info, leading to an average increased stay of 1.2 hours Wrong decisions Estimates suggest 1 in 9 patients receive wrong medication or dosage Up to 24,000 deaths each year from preventable adverse events in hospitals, many due to incomplete information This represents more deaths than from breast cancer, motor vehicle accidents, and HIV combined

6 E-Health Portal Platform

7 Gartner Group ehealth Value & Complexity Clinical & Financial Value Level 1 Static Sites Presence Brochure-ware Overviews of services Lists of physicians, jobs, etc. Maps & directions, FAQs 5% 55% most Level 2 of Marketing the market is here Dynamic Sites CMS solutions Health content & tools, news feeds. Updatable directories for physicians, classes, jobs, etc. Search features Calendar Surveys Announcements Document library Level 3 Transactional Portals Integration CMS integrated 3 rd party content. Discussion forums Secure messaging Appointments Prescriptions Referrals Patient Clinical Questions Pre-registration Test results e-crm/self-service Bill view/payment 30% Pat. self-monitoring Pat. health record Medication tracking Risk assessments Level 4 Transformational Portals Business Process Management Workflow automation: Appointment scheduling Alerts & reminders Integration with patient record. Physician mediated messaging. Medical device uploads. Triage; disease mgt. Self-directed care Information therapy Personalization & profile management. Virtual office visits: e-visit/follow-up Second opinion Reimbursement Virtual business office: Patient financials Billing Insurance 10% Complexity & Comprehensiveness

8 Consumer Portal Manager CONSUMER Portal Manager e Platform Consumer-based content mgmt Web-based communications Relevant & reliable health info Convenient class registration Job postings with online response Online shopping and e-cards Personal Health Record Reminders and alerts Experience personalization Sophisticated contact forms Mapping and location Highly flexible configurations Easy to manage dynamic content Dynamic taxonomies Intuitive content channels Customer Relationship Mgmt tools One to One mktg capabilities

9 Employee Portal Manager EMPLOYEE Portal Manager CONSUMER Portal Manager e 2 Platform Employee-based content mgmt Workflow enhancements Staff Directory Policies and procedures Document sharing Benefits and Enrollment Internal job postings Employee recognition Cafeteria Menu Classified Ads Census Reporting General Events and News Department-specific information Training Staff scheduling Department calendar Meetings with agendas, minutes Team-building Protocols, order sets, standing orders Sophisticated Forms

10 Physician Portal Manager EMPLOYEE Portal Manager CONSUMER Portal Manager e 2 Platform PHYSICIAN Portal Manager Physician-based content management Single sign-on Personalization e-consults Authentication, SSL security Access rights management Mobile digital certificate ADT Lab / Lab Trending Transcriptions Transcription Signatures Progress Notes (Edit and Enter) Pharmacy Face Sheets Rounding reports Physician to Physician messaging Document Imaging Telemetry PACS Images Cardiology Images, Info Scheduling Fetal Monitoring

11 Patient Portal Manager EMPLOYEE Portal Manager CONSUMER Portal Manager e 2 Platform PHYSICIAN Portal Manager PATIENT Portal Manager Patient-based content mgmt Patient Self Service Patient workflow enhancements Secure access to physicians View clinical data Specific relevant health information Online appointment setting Pharmacy renewal Lab results (context relevant) Pre-Registration for surgery econsultations with Physicians My Insurance, Pharmacies, Medications My Personal Medical Record (secure) Referral Requests Bill look-up with payment option Family Care secure sharing Broadcast Messaging / 1 to 1 Marketing Experience personalization Disease Management

12 What s Possible with Portal Integration Data is consolidated & available online Consumers are engaged online Employees are served online Patients and Providers are connected supporting the circle of care

13 Provider Portal

14 Problems We Faced Poor Information Access & Distribution Dispersed data sources Patient Safety Risks HIS Idiosyncrasies Changing expectations patients, providers Limited Physician use of technology Lack of coordination among care providers, community physicians, homes for aged, other healthcare services Equity of Access rural and urban Lack of focus on preventative healthcare

15 Results we were seeking Connection & Communication One Stop Shop Clinically Relevant Information & Added Value Engaged physicians Ease of Use Workflow improvements Secure Remote Access Privacy & Auditing Real time Information Ability to adapt & scale to community

16 What we have done ClinicalConnect branded Provider Portal MEDSEEK is the vendor of the portal software & services Web based approach One Stop Shop Portal Aggregates data from disparate systems and data sources Flexible -- Provider designed Meaningful Clinical Views Providers can personalize to fit their needs or workflow Secure and Real Time Supports multiple web browsers Audit Trails Varied Users Hospital Physicians, Pharmacists, Nurses, Community

17 Multiple Patient Lists or Filters Inpatient Lists Full Patient Lists Call Group Lists Location Based Station Census Emergency Rooms with Triage Times User created Worklists Schedule

18 Lab Views, Filters Graphing

19 Links to Diagnostic Imaging

20 Links to Document Imaging Archive

21 Pharmacy Medications Various Filters Including Medications at Discharge

22 What we have done Mobile Access Blackberry, iphone, Windows Adopted by LHIN 4 as Unified View of Patient Data Acquired eid Matching Software for the LHIN

23 Blackberry

24 Blackberry

25 Blackberry

26 Blackberry

27 What we are doing now Adding CCAC Home Care Services Data CCAC data with hospital data = 360 degree view Utilizing Patient Matching software (eid) to positively link patients across systems Physician Sponsored Accounts Providing the option where privileged physicians can sponsor accounts for support staff. St Joseph s Hospital Integration

28 CCAC Link

29 CCAC Link

30 CCAC Link

31 CCAC Link

32 CCAC Benefits Integration between hospital systems and the CCAC client assessment system improves data quality and contributes to reducing potential patient errors. Hospital beds are emptied faster as the client moves to homecare quicker Status of CCAC patients and services available in the Provider portal The enhancement of the SINGLE VIEW or ONE STOP SHOP where providers/ specialists access to hospital and community based patient information enhances continuity of care

33 eid Patient Matching Data Consolidated from Multiple Hospitals Uses sophisticated probabilistic matching algorithms to help standalone hospitals & multi-facility health systems evaluate data across all patient systems. eid can determine whether separate electronic records for the same patient exist within the hospital's (HIS) master patient index (MPI), so that duplicate records can be consolidated into one patient account Accurately associates records for a particular patient. Becomes a record locator tool, providing the ability to search across all available patient information systems

34 What we are doing EMR Download Capability to export transcribed notes & discrete lab results in standard HL7 format for import into any physician Electronic Medical Record Automated pull, simplistic with minimal steps. User preferences, defaults & business rules automate the process Download to Pprompt Diabetes System Integrating Other Hospital Data / Extending to LHIN Privacy Impact Assessment / Threat Risk Assessment

35 Patient List: Download patient(s) to Chart with Downloads link

36 Download Preferences (consistent with portal for setting preferences)

37 Downloads list with the new download marked with (NEW)

38 Download Labs button added to Labs List, check boxes next to lab names

39 Extending ClinicalConnect to LHIN3 The Waterloo Wellington LHIN3 is involved in a Canada Infoway funded project. The project, HealtheConnections is a 2 year demonstration project that will implement an enhanced e-health enabled model of care for diabetes. They will be deploying a Personal Health Record portal for the secure sharing of patient provided data. ClinicalConnect aspects... The project will entail the sharing of acute data by connecting WWLHIN acute care hospitals to the ClinicalConnect portal operated by LHIN4 In addition integration between the ClinicalConnect portal and the Family Health Team practice management electronic medical records systems will enable the downloading (at a minimum discharge summaries) into the primary care EMR s

40 Other Initiatives & plans Portal Integration echn Link (Electronic children s network) Oncology Reports Integration Diagnostic Imaging Repository (DI-r) OLIS Diabetes Systems & Repositories LTC / Nursing Homes Linkage with Right Level / Alternate Level of Care (Provide a centralized uniform system for the identification and rating of patients who are occupying beds for which there are services that the patient does not require. Improve the flow of patients through the continuum of health care in HNHB. ER WTIS to become one project with the ALC project) Link with Decision Support Data Warehouse and Business Intelligence Solution that will enable HNHB organizations to make evidence based planning and operational decisions using data that is less than 3 months old. North Hamilton Community Centres (Support Brantford and St Catherine s) Advanced Web Design / Landing Pages to further integrate other information

41 Enhanced Interface

42 Physician Landing Page

43 How we measured success Physicians /Clinicians Say. Easy to Use Easier to Follow Progress of Investigations & Medications Discharge Follow-up less frustrating Fewer staff phone calls to obtain results Stat lab work better accessible and in real-time Links with Inpatient & Outpatient Providers / Residents More informed comprehensive care

44 How we measured success Engaged physicians and solicits & identifies other opportunities Steady Growth Over 2700 registered accounts (Hospital Physicians, Pharmacists, Nurses, Health Care support staff) Improved Connection & Communication and Collaboration Improved information flow, within LHIN s and across LHIN s LHIN Adoption Supporting Ontario e-health Directions Adds Values by leveraging existing systems and technologies Provider Portal Integration will support patient portals

45 Patient Portal Opportunities

46 Diabetes Journal

47 Diabetes Follow-up

48 Online Decision Support

49 Web Chat

50 E-Visit Followup 6500 clinical assessment questionnaires covering 30,000 symptoms (95% primary care and 85% of specialty care symptoms are covered). Type in symptom or choose symptom from list.

51 Renew a Prescription

52 Questions? Dale Anderson Senior Consultant, Stakeholder Engagement Hamilton, Niagara Halidmand CCAC Burlington - 6th Floor 440 Elizabeth St. Burlington, ON LR7 2M1 anderdal@hhsc.ca x2952

ClinicalConnect Base Funding Allocation

ClinicalConnect Base Funding Allocation Meeting Date: March 01, 2012 Action: Topic Decision ClinicalConnect Base Funding Allocation Purpose: To provide the Waterloo Wellington Local Health Integration Network s Board of Directors with the information

More information

Advancing Care Across the Continuum

Advancing Care Across the Continuum @ehealth_2015 @ClinicalConnect Advancing Care Across the Continuum Dale Anderson, Sr. Manager, ehealth Hamilton Niagara Haldimand Brant ehealth Office Dr. Barbara Teal, BA, MD, CCFP, FCFP Family Physician

More information

Building a healthy legacy together. Presentation by Shelley Lipon, Executive Regional Director, Canada Health Infoway to ICTAM October 28, 2009

Building a healthy legacy together. Presentation by Shelley Lipon, Executive Regional Director, Canada Health Infoway to ICTAM October 28, 2009 Building a healthy legacy together Presentation by Shelley Lipon, Executive Regional Director, Canada Health Infoway to ICTAM October 28, 2009 Expectations What Canadians expect from their health care

More information

Connecting South West Ontario Program

Connecting South West Ontario Program Connecting South West Ontario Program Chris Hepple, Manager Business Analytics & Change Management cswo Change Management and Adoption Delivery Partner (South West Community Care Access Centre) Toni Adey

More information

MorCare Infection Prevention prevent hospital-acquired infections proactively

MorCare Infection Prevention prevent hospital-acquired infections proactively Infection Prevention prevent hospital-acquired infections proactively Enterprise Software and Consulting Solutions for Improved Population Health s Enterprise Software and Consulting Solutions Healthcare

More information

ehealth is Changing Health Care Culture

ehealth is Changing Health Care Culture ehealth is Changing Health Care Culture Smarter Health Seminar Series: June 22, 2005 University of Waterloo Institute for Health Informatics Research Sam Marafioti, Vice Chair, Ontario Hospital ehealth

More information

ehealth Report for Ed Clark November 10, 2016 My Background and Context:

ehealth Report for Ed Clark November 10, 2016 My Background and Context: ehealth Report for Ed Clark November 10, 2016 My Background and Context: I worked for a number of years for OHIP at the Ministry of Health in Kingston. Several major project initiative involved converting

More information

PATIENT PORTAL USERS GUIDE

PATIENT PORTAL USERS GUIDE PATIENT PORTAL USERS GUIDE V 5.0 December 2012 eclinicalworks, 2012. All rights reserved Login and Pre-Registration Patients enter a valid Username and secure Password, then click the Sign In button to

More information

TrakCare Overview. Core Within TrakCare. TrakCare Foundations

TrakCare Overview. Core Within TrakCare. TrakCare Foundations Healthcare organizations in 25 countries are making breakthroughs in patient care with TrakCare. TrakCare provides a comprehensive set of clinical, administrative, departmental, and add-on modules that

More information

the BE Technical Report

the BE Technical Report Canada Health Infoway Benefits Evaluation and the BE Technical Report July 2012 Presented by What we ll cover Infoway Background Infoway s Approach to Benefits Evaluation A walk through of the BE Technical

More information

Ontario s Digital Health Assets CCO Response. October 2016

Ontario s Digital Health Assets CCO Response. October 2016 Ontario s Digital Health Assets CCO Response October 2016 EXECUTIVE SUMMARY Since 2004, CCO has played an expanding role in Ontario s healthcare system, using digital assets (data, information and technology)

More information

Driving Business Value for Healthcare Through Unified Communications

Driving Business Value for Healthcare Through Unified Communications Driving Business Value for Healthcare Through Unified Communications Even the healthcare sector is turning to technology to take a 'connected' approach, as organizations align technology and operational

More information

TELUS health space. September 10, Luc Sirois Corinne Campney

TELUS health space. September 10, Luc Sirois Corinne Campney TELUS health space September 10, 2009 Luc Sirois (luc.sirois@telus.com) Corinne Campney (corinne.campney@telus.com) The pressure on healthcare drives consumer ehealth LOWER cost HIGHER quality of life

More information

COLLABORATING FOR VALUE. A Winning Strategy for Health Plans and Providers in a Shared Risk Environment

COLLABORATING FOR VALUE. A Winning Strategy for Health Plans and Providers in a Shared Risk Environment COLLABORATING FOR VALUE A Winning Strategy for Health Plans and Providers in a Shared Risk Environment Collaborating for Value Executive Summary The shared-risk payment models central to health reform

More information

Enabling Health Links with a Care Coordination Tool. February 2014

Enabling Health Links with a Care Coordination Tool. February 2014 Enabling Health Links with a Care Coordination Tool February 2014 Health Links highlighted the need for a care coordination tool Health Link business plans consistently highlight how technology could enable

More information

YOUR HEALTH INFORMATION EXCHANGE

YOUR HEALTH INFORMATION EXCHANGE YOUR HEALTH INFORMATION EXCHANGE Introduction to Health Information Exchange Healthcare organizations are experiencing substantial pressures from initiatives and reforms such as new payment models, care

More information

Mental Health Engagement Network (MHEN): Facilitating Mobile Patient Centric Care

Mental Health Engagement Network (MHEN): Facilitating Mobile Patient Centric Care Mental Health Engagement Network (MHEN): Facilitating Mobile Patient Centric Care Presentation Outline MHEN Project Context MHEN Project Results and Findings Lessons Learned and Implications Sandbox Mental

More information

Health System Funding Reform: Driving Change using Technology Presentation to Canadian Health Informatics Association

Health System Funding Reform: Driving Change using Technology Presentation to Canadian Health Informatics Association Health System Funding Reform: Driving Change using Technology Presentation to Canadian Health Informatics Association April 2014 Ministry of Health and Long-Term Care V2.4 (2014-04-28) Session Objectives

More information

Right person. device time

Right person. device time Spok offers a series of unified healthcare communications solutions, which interface with a hospital s existing Cisco environment at multiple touch points. This allows hospitals to leverage their Cisco

More information

Industry: Healthcare. Location: Washington, USA. Application: medical records

Industry: Healthcare. Location: Washington, USA. Application: medical records Hospital Links Meditech and DocuWare CaseStudy Local Washington hospital implements DocuWare to link information entered into their Health Information System, Meditech, with other crucial healthcare documents

More information

Benefits Evaluation Experiences at Canada Health Infoway

Benefits Evaluation Experiences at Canada Health Infoway Benefits Evaluation Experiences at Canada Health Infoway May 30, 2009 Simon Hagens Director, Benefits Realization & Quality Improvement shagens@infoway-inforoute.ca Presentation to the Office of the Auditor

More information

Translating developed technology oncology platforms from other healthcare contexts to the Australian healthcare environment

Translating developed technology oncology platforms from other healthcare contexts to the Australian healthcare environment Translating developed technology oncology platforms from other healthcare contexts to the Australian healthcare environment Prof. Nilmini Wickramasinghe A/Prof. Paul Cooper Dr Muhammad Nadeem Shuakat Ms

More information

Summer Webinar Series. Why Patient Relationships Matter July 31, 2018

Summer Webinar Series. Why Patient Relationships Matter July 31, 2018 1 Summer Webinar Series Why Patient Relationships Matter July 31, 2018 2 Introductions Craig Behm Maryland Program Director Agenda Webinar Series Recap Reliance on patient relationships ENS, Census View

More information

Health Information Exchange 101. Your Introduction to HIE and It s Relevance to Senior Living

Health Information Exchange 101. Your Introduction to HIE and It s Relevance to Senior Living Health Information Exchange 101 Your Introduction to HIE and It s Relevance to Senior Living Objectives for Today Provide an introduction to Health Information Exchange Define a Health Information Exchange

More information

Jumpstarting population health management

Jumpstarting population health management Jumpstarting population health management Issue Brief April 2016 kpmg.com Table of contents Taking small, tangible steps towards PHM for scalable achievements 2 The power of PHM: Five steps 3 Case study

More information

Calibrating your tablet allows you to ensure accuracy as you handwrite on the screen and/or select items on the screen. Prime Clinical Systems, Inc 1

Calibrating your tablet allows you to ensure accuracy as you handwrite on the screen and/or select items on the screen. Prime Clinical Systems, Inc 1 Calibrating your tablet allows you to ensure accuracy as you handwrite on the screen and/or select items on the screen. 1 Every user has the capability to set various defaults for themselves. 2 You can

More information

Computer Provider Order Entry (CPOE)

Computer Provider Order Entry (CPOE) Computer Provider Order Entry (CPOE) Use computerized provider order entry (CPOE) for medication orders directly entered by any licensed healthcare professional who can enter orders into the medical record

More information

Long Term Care Pharmacy

Long Term Care Pharmacy Long Term Care Pharmacy Medication Reconciliation in The Electronic Age Courtney Doherty Oland R.Ph, MBA President The LTC setting is currently under enormous transformation silver tsunami - greater demand/

More information

Ministry-LHIN Performance Agreement (MLPA) Patient Flow Report

Ministry-LHIN Performance Agreement (MLPA) Patient Flow Report Ministry-LHIN Performance Agreement (MLPA) Patient Flow Report Quality and Safety Committee Hamilton Niagara Haldimand Brant (HNHB) Local Health Integration Network (LHIN) November 21, 2012 Agenda 2012-13

More information

ConnectingGTA Overview. April 29, 2014

ConnectingGTA Overview. April 29, 2014 ConnectingGTA Overview April 29, 2014 ConnectingGTA will improve the patient and clinician experience by delivering a regional electronic health record for 6.75M individuals 6 Local Health Integration

More information

SPOK MESSENGER. Improving Staff Efficiency and Patient Care With Timely Communications and Critical Connectivity

SPOK MESSENGER. Improving Staff Efficiency and Patient Care With Timely Communications and Critical Connectivity SM SPOK MESSENGER Improving Staff Efficiency and Patient Care With Timely Communications and Critical Connectivity THE CHALLENGE OF PROVIDING PATIENT CARE WHILE MAINTAINING EFFICIENCY Many hospitals today

More information

Transforming Care Through a Consumer-Driven Model. Session #234, February 23, 2017 Dick Daniels, EVP & CIO, Kaiser Permanente

Transforming Care Through a Consumer-Driven Model. Session #234, February 23, 2017 Dick Daniels, EVP & CIO, Kaiser Permanente Transforming Care Through a Consumer-Driven Model Session #234, February 23, 2017 Dick Daniels, EVP & CIO, Kaiser Permanente 1 Speaker Introduction Dick Daniels Executive Vice President & Chief Information

More information

Achieving Operational Excellence with an EHR a CIO s Perspective

Achieving Operational Excellence with an EHR a CIO s Perspective Achieving Operational Excellence with an EHR a CIO s Perspective Phyllis Schuck, SPHR CIO of Pinehurst Surgical HIT Session 6.02 Thursday, March 29, 2007 Pinehurst Surgical Organization Overview Founded

More information

Measuring Digital Maturity. John Rayner Regional Director 8 th June 2016 Amsterdam

Measuring Digital Maturity. John Rayner Regional Director 8 th June 2016 Amsterdam Measuring Digital Maturity John Rayner Regional Director 8 th June 2016 Amsterdam Plan.. HIMSS Analytics Overview Introduction to the Acute Hospital EMRAM Measuring maturity in other settings Focus on

More information

1. What are the requirements for Stage 1 of the HITECH Act for CPOE to qualify for incentive payments?

1. What are the requirements for Stage 1 of the HITECH Act for CPOE to qualify for incentive payments? CPPM Chapter 8 Review Questions 1. What are the requirements for Stage 1 of the HITECH Act for CPOE to qualify for incentive payments? a. At least 30% of the medications in the practice must be ordered

More information

A Special Presentation For: October 29, 2007 Leesburg, Virginia

A Special Presentation For: October 29, 2007 Leesburg, Virginia A Special Presentation For: October 29, 2007 Leesburg, Virginia The Future of Healthcare Delivery 5 Trends That Will Shake the World Bill Crounse, MD Worldwide Health Director Microsoft Corporation Significant

More information

CASE STUDY NORMAN REGIONAL HEALTH SYSTEM BOOSTING PATIENT SAFETY WITH ACCESS SOLUTIONS

CASE STUDY NORMAN REGIONAL HEALTH SYSTEM BOOSTING PATIENT SAFETY WITH ACCESS SOLUTIONS CASE STUDY NORMAN REGIONAL HEALTH SYSTEM BOOSTING PATIENT SAFETY WITH ACCESS SOLUTIONS Choosing Access is one of the most solid business decisions we ve made in a long time. It has solved problems and

More information

Achieving HIMSS Level 7 Implications for HIM. Children s Health System of Texas

Achieving HIMSS Level 7 Implications for HIM. Children s Health System of Texas Achieving HIMSS Level 7 Implications for HIM Children s Health System of Texas Katherine Lusk, MHSM, RHIA Chief Health Information Management & Exchange Officer Children s Health SM Four Campuses, 562

More information

Jason C. Goldwater, MA, MPA Senior Director

Jason C. Goldwater, MA, MPA Senior Director The History of Health Information Technology in 45 Minutes Jason C. Goldwater, MA, MPA Senior Director April 5, 2017 Agenda Where We are With Health Information Technology and Where We are Going The Alphabet

More information

Hospital information systems: experience at the fully digitized Seoul National University Bundang Hospital

Hospital information systems: experience at the fully digitized Seoul National University Bundang Hospital Review Article Hospital information systems: experience at the fully digitized Seoul National University Bundang Hospital Sooyoung Yoo 1 *, Hee Hwang 1 *, Sanghoon Jheon 2 1 Center for Medical Informatics,

More information

Meaningful Use Stage 1 Guide for 2013

Meaningful Use Stage 1 Guide for 2013 Meaningful Use Stage 1 Guide for 2013 Aprima PRM 2011 December 20, 2013 2013 Aprima Medical Software. All rights reserved. Aprima is a registered trademark of Aprima Medical Software. All other trademarks

More information

Meaningful Use Modified Stage 2 Audit Document Eligible Hospitals

Meaningful Use Modified Stage 2 Audit Document Eligible Hospitals Evident has assembled a list of best practice reports and information that should be kept safely (either printed or electronic) for at least six years for Meaningful Use auditing purposes. In the event

More information

HIE Data: Value Proposition for Payers and Providers

HIE Data: Value Proposition for Payers and Providers HIE Data: Value Proposition for Payers and Providers Session #21, March 6, 2018 Laura McCrary, Executive Director, KHIN Tara Orear, Senior Ambulatory Systems Analyst, Newman Regional Health Dirk Rittenhouse,

More information

Kaiser Permanente: Integration, Innovation, and Transformation in Health Care

Kaiser Permanente: Integration, Innovation, and Transformation in Health Care Kaiser Permanente: Integration, Innovation, and Transformation in Health Care March 2018 Karin Cooke, MBA, Director, Kaiser Permanente International Karin.C.Cooke@kp.org kp.org/international Copyright

More information

PORTAL TECHNOLOGY SUPPORTING EPR: TARTAN FLAVOUR. Graham Gault, General Manager ICT Dumfries & Galloway

PORTAL TECHNOLOGY SUPPORTING EPR: TARTAN FLAVOUR. Graham Gault, General Manager ICT Dumfries & Galloway PORTAL TECHNOLOGY SUPPORTING EPR: TARTAN FLAVOUR Graham Gault, General Manager ICT Dumfries & Galloway UK & IRELAND CUSTOMER CONFERENCE ORION HEALTH OCTOBER 2016 I would like to share the following.. NHS

More information

IMPROVING TRANSITIONS OF CARE IN POPULATION HEALTH

IMPROVING TRANSITIONS OF CARE IN POPULATION HEALTH IMPROVING TRANSITIONS OF CARE IN POPULATION HEALTH TABLE OF CONTENTS 1. The Transitions Challenge 2. Impact of Care Transitions 3. Patient Insights from Project Boost 4. Identifying Patients 5. Improving

More information

Health Information Exchange. Anne Dobbins, RN Operations Director Minnesota Health Information Exchange (MN HIE)

Health Information Exchange. Anne Dobbins, RN Operations Director Minnesota Health Information Exchange (MN HIE) Health Information Exchange Presenters Anne Dobbins, RN Operations Director Minnesota Health Information Exchange (MN HIE) Cheryl M. Stephens, PhD President and CEO Community Health Information Collaborative

More information

1 Title Improving Wellness and Care Management with an Electronic Health Record System

1 Title Improving Wellness and Care Management with an Electronic Health Record System HIMSS Stories of Success! Graybill Medical Group 1 Title Improving Wellness and Care Management with an Electronic Health Record System 2 Background Knowledge It is widely understood that providers wellness

More information

Welcome to Maccabi Healthcare Services. Varda Shalev MD MPA ISRAEL

Welcome to Maccabi Healthcare Services. Varda Shalev MD MPA ISRAEL Welcome to Maccabi Healthcare Services Varda Shalev MD MPA ISRAEL Maccabi s Vision Israel's leading and most advanced healthcare organization aims to achieve Total Health for its members, providing integrative

More information

EHR for the PCMH A Doctor s Perspective. Medical Home Summit

EHR for the PCMH A Doctor s Perspective. Medical Home Summit EHR for the PCMH A Doctor s Perspective Medical Home Summit Salvatore Volpe MD FAAP FACP CHCQM www.svolpemd.com March 15, 2011 Learning Objectives Why I adopted an EHR My experience: what I needed to do

More information

Quality Improvement Plan (QIP) Narrative for Health Care Organizations in Ontario

Quality Improvement Plan (QIP) Narrative for Health Care Organizations in Ontario Quality Improvement Plan (QIP) Narrative for Health Care Organizations in Ontario 3/26/2018 This document is intended to provide health care organizations in Ontario with guidance as to how they can develop

More information

Using information and technology to transform health and care

Using information and technology to transform health and care Using information and technology to transform health and care Welcome to NHS Digital We are the national information and technology partner to the health and social care system. We re at the forefront

More information

Ontario Shores Journey to EMRAM Stage 7. October 21, 2015

Ontario Shores Journey to EMRAM Stage 7. October 21, 2015 Ontario Shores Journey to EMRAM Stage 7 October 21, 2015 ICE BREAKER Agenda System overview & pervasiveness of use Review Clinical Practice Guideline implementation Discuss Patient Portal implementation

More information

Stronger Connections. Better Health. Primary Care Strategy Update

Stronger Connections. Better Health. Primary Care Strategy Update Stronger Connections Better Health Primary Care Strategy Update Summer 2017 Get Involved: Connecting Primary Care through Networks Primary Care Providers have an important and unique perspective on the

More information

Adopting Accountable Care An Implementation Guide for Physician Practices

Adopting Accountable Care An Implementation Guide for Physician Practices Adopting Accountable Care An Implementation Guide for Physician Practices EXECUTIVE SUMMARY November 2014 A resource developed by the ACO Learning Network www.acolearningnetwork.org Executive Summary Our

More information

CCAC ehomecare: Supporting Patients with the right care at home. OACCAC Conference June 2016

CCAC ehomecare: Supporting Patients with the right care at home. OACCAC Conference June 2016 1 CCAC ehomecare: Supporting Patients with the right care at home OACCAC Conference June 2016 2 CCAC ehomecare: Using technologies to enhance delivery of home care services CCACs have a mandate to support

More information

A Regional Approach to HIE

A Regional Approach to HIE A Regional Approach to HIE Yvonne Hughes, CEO Small & Rural Hospital Conference November 12, 2014 Needs Assessment 2 Governance Structure Multi-Disciplinary Board Regional Hospitals (3 seats) Local Regional

More information

Texas Medicaid. Provider Procedures Manual. Provider Handbooks. Telecommunication Services Handbook

Texas Medicaid. Provider Procedures Manual. Provider Handbooks. Telecommunication Services Handbook Texas Medicaid Provider Procedures Manual Provider Handbooks December 2017 Telecommunication Services Handbook The Texas Medicaid & Healthcare Partnership (TMHP) is the claims administrator for Texas Medicaid

More information

Leveraging the EHR to Connect Physicians and Consumers

Leveraging the EHR to Connect Physicians and Consumers Leveraging the EHR to Connect Physicians and Consumers DRG Digital DRGDigital.com Contact 2017 Digital@TeamDRG.com DR/Decision Resources, LLC. or All rights visit reserved. DRGDigital.com for more physician

More information

CodoniXnotes Orientation CodoniXnotes Tracker Board

CodoniXnotes Orientation CodoniXnotes Tracker Board CodoniXnotes Orientation CodoniXnotes Tracker Board The EMR that works the way you do This document will provide orientation to the CodoniXnotes Tracker Board. The Tracker Board provides sophisticated

More information

Improving Patient Health Through Real-Time ADT Integration

Improving Patient Health Through Real-Time ADT Integration Improving Patient Health Through Real-Time ADT Integration Session 209, March 08, 2018 John Whitington, CIO, South Country Health Alliance Megan LaCanne, Sr Business Systems Analyst, South Country Health

More information

Impact of an Innovative ADC System on Medication Administration

Impact of an Innovative ADC System on Medication Administration Impact of an Innovative ADC System on Medication Administration March 1, 2016 Nilesh Desai, BS, RPh, MBA Administrator Pharmacy and Clinical Operations Hackensack University Medical Center Conflict of

More information

AirStrip ONE Cardiology

AirStrip ONE Cardiology AirStrip ONE Cardiology A Synchronized View of the Vital Patient Data Needed to Improve Care Heart disease is the leading cause of death in the U.S. The associated costs exceed $100 billion annually. AirStrip

More information

Care Management Policies

Care Management Policies POLICY: Category: Care Management Policies Care Management 2.1 Patient Tracking and Registry Functions Effective Date: Est. 12/1/2010 Revised Date: Purpose: To ensure management and monitoring of patient

More information

Core Item: Hospital. Cover Page. Admissions and Readmissions. Executive Summary

Core Item: Hospital. Cover Page. Admissions and Readmissions. Executive Summary Cover Page Core Item: Hospital Admissions and Readmissions Name of Applicant Organization: Horizon Family Medical Group Organization s Address: 4 Coates Drive, Goshen NY 10924 Submitter s Name: Rinku Singh

More information

Leveraging Health IT: How can informatics transform public health (and public health transform health IT)?

Leveraging Health IT: How can informatics transform public health (and public health transform health IT)? Leveraging Health IT: How can informatics transform public health (and public health transform health IT)? Claire Broome, M.D. Health Information Technology Summit March 7, 2005 How can informatics transform

More information

Optimizing Patient Care Transitions

Optimizing Patient Care Transitions Optimizing Patient Care Transitions Leveraging ereferral Technology in a Time of System Change In this time of unprecedented change, health care leaders are challenged to improve the quality, access and

More information

Texas ACO invests in the Quanum portfolio to improve patient care

Texas ACO invests in the Quanum portfolio to improve patient care Case study: Premier Management Company North Texas Texas ACO invests in the Quanum portfolio to improve patient care Premier Management Company (PMC) manages 3 accountable care organizations (ACOs) in

More information

Looking Back and Looking Forward. A Sneak Peek for the 2018/19 Home Care quality improvement plans (QIPs)

Looking Back and Looking Forward. A Sneak Peek for the 2018/19 Home Care quality improvement plans (QIPs) Looking Back and Looking Forward A Sneak Peek for the 2018/19 Home Care quality improvement plans (QIPs) DANYAL MARTIN LAURIE DUNN NOVEMBER 20, 2017 Learning Objectives Share learnings from the 2017/18

More information

Patient Centered Data Home : Scalable Model of Exchanging Patient Data Among HIEs

Patient Centered Data Home : Scalable Model of Exchanging Patient Data Among HIEs Patient Centered Data Home : Scalable Model of Exchanging Patient Data Among HIEs Session #127 February 21, 2017 David Kendrick, MD, CEO, MyHealth Access Network Dick Thompson, CEO, Quality Health Network

More information

Nonprofit partnership. A grass roots organization where Board of Directors have vested interest in its success.

Nonprofit partnership. A grass roots organization where Board of Directors have vested interest in its success. 1 Nonprofit partnership A grass roots organization where Board of Directors have vested interest in its success. The Board ensures representation from many of stakeholders throughout Ohio. 2 3 Federal

More information

Acute Care Solutions. A range of modern, intuitive and marketleading solutions for the next generation of hospital IT

Acute Care Solutions. A range of modern, intuitive and marketleading solutions for the next generation of hospital IT Acute Care Solutions A range of modern, intuitive and marketleading solutions for the next generation of hospital IT Our acute care suite is a modern, fully-modular, NHS solution, which can be built to

More information

A Framework for Evaluating Electronic Health Records Overview - Applying to the Davies Ambulatory Awards Program Revised May 2012

A Framework for Evaluating Electronic Health Records Overview - Applying to the Davies Ambulatory Awards Program Revised May 2012 A Framework for Evaluating Electronic Health Records Overview - Applying to the Davies Ambulatory Awards Program Revised May 2012 Introduction The Computer-Based Record Institute (CPRI) established the

More information

Community and. Patti-Ann Allen Manager of Community & Population Health Services

Community and. Patti-Ann Allen Manager of Community & Population Health Services Community and Population Health Services Patti-Ann Allen Manager of Community & Population Health Services October 2017 Community and Population Health Services-HHS ALC Corporate Planning Site Admin Managers

More information

St. Dominic s Cerner Physician Course Catalog THIS PAGE IS INTENTIALLY LEFT BLANK

St. Dominic s Cerner Physician Course Catalog THIS PAGE IS INTENTIALLY LEFT BLANK Version 6, Dated March 29, 2017 THIS PAGE IS INTENTIALLY LEFT BLANK 2 Table of Contents Table of Contents Introduction to CERNER Training... 7 Training Program Overview... 7 Training Objective... 7 Assessments...

More information

CONTINUITY OF CARE MATURITY MODEL. James E., Gaston, MBA FHIMSS Sr. Director maturity Models, HIMSS Analytics

CONTINUITY OF CARE MATURITY MODEL. James E., Gaston, MBA FHIMSS Sr. Director maturity Models, HIMSS Analytics CONTINUITY OF CARE MATURITY MODEL James E., Gaston, MBA FHIMSS Sr. Director maturity Models, HIMSS Analytics James.Gaston@HIMSSAnalytics.org Healthcare Care Health [space] care must be the focal point

More information

Virtua/CHOP Virtua and The Children s Hospital Of Philadelphia: An Example Case Study for Seamless Data Integration

Virtua/CHOP Virtua and The Children s Hospital Of Philadelphia: An Example Case Study for Seamless Data Integration Virtua/CHOP Virtua and The Children s Hospital Of Philadelphia: An Example Case Study for Seamless Data Integration Project Goal for Virtua/CHOP Integration To leverage HIE technology across two IDNs in

More information

Microsoft Dynamics 365 Foundational Platform for Next Generation Patient Experience Management

Microsoft Dynamics 365 Foundational Platform for Next Generation Patient Experience Management Microsoft Dynamics 365 Foundational Platform for Next Generation Patient Experience Management Tracy Picon Director Healthcare, Dynamics Microsoft Grayson Shroyer Digital Health Architect Avanade (Microsoft

More information

Switching EMR Products in Manitoba? What you need to know

Switching EMR Products in Manitoba? What you need to know Switching EMR Products in Manitoba? What you need to know Are you thinking about switching to a different electronic medical record (EMR)? This document outlines things you should consider. If you are

More information

1. When will physicians who are not "meaningful" EHR users start to see a reduction in payments?

1. When will physicians who are not meaningful EHR users start to see a reduction in payments? CPPM Chapter 7 Review Questions 1. When will physicians who are not "meaningful" EHR users start to see a reduction in payments? a. January 1, 2013 b. January 1, 2015 c. January 1, 2016 d. January 1, 2017

More information

Seamless Clinical Data Integration

Seamless Clinical Data Integration Seamless Clinical Data Integration Key to Efficiently Increasing the Value of Care Delivered The value of patient care is the single most important factor of success for healthcare organizations transitioning

More information

Streamlining Medical Image Sharing For Continuity of Care

Streamlining Medical Image Sharing For Continuity of Care Streamlining Medical Image Sharing For Continuity of Care By Ken H. Rosenfeld The credit earned from the Quick Credit TM test accompanying this article may be applied to the AHRA certified radiology administrator

More information

Using Data for Quality Improvement in a Clinical Setting. Wadia Wade Hanna MD, MPH Technical Assistance Consultant Georgia Health Policy Center

Using Data for Quality Improvement in a Clinical Setting. Wadia Wade Hanna MD, MPH Technical Assistance Consultant Georgia Health Policy Center Using Data for Quality Improvement in a Clinical Setting Wadia Wade Hanna MD, MPH Technical Assistance Consultant Georgia Health Policy Center Dr. W. Hanna, PLS, November 2015 Quality An organizational

More information

How can oncology practices deliver better care? It starts with staying connected.

How can oncology practices deliver better care? It starts with staying connected. How can oncology practices deliver better care? It starts with staying connected. A system rooted in oncology Compared to other EHRs that I ve used, iknowmed is the best EHR for medical oncology. Physician

More information

Insights as a Service. Balaji R. Krishnapuram Distinguished Engineer, Director of Analytics, IBM Watson Health

Insights as a Service. Balaji R. Krishnapuram Distinguished Engineer, Director of Analytics, IBM Watson Health Insights as a Service Balaji R. Krishnapuram Distinguished Engineer, Director of Analytics, IBM Watson Health Data & Knowledge Explosion: New data about individuals, used in new ways helps determines health

More information

Request for Proposal. WEBSITE DESIGN and CONTENT MANAGEMENT SERVICES

Request for Proposal. WEBSITE DESIGN and CONTENT MANAGEMENT SERVICES VERNAL CITY, UTAH Request for Proposal for WEBSITE DESIGN and CONTENT MANAGEMENT SERVICES May 2018 Section A General Information Vernal City, Utah (City) is requesting proposals for Website Design and

More information

HealthMatics ED Emergency Department Information System

HealthMatics ED Emergency Department Information System HealthMatics ED Emergency Department Information System Used in over 3 million emergency department visits a year at the most well respected hospitals nationwide. The right choice for your emergency department.

More information

PBSI-EHR Off the Charts Meaningful Use in 2016 The Patient Engagement Stage

PBSI-EHR Off the Charts Meaningful Use in 2016 The Patient Engagement Stage PBSI-EHR Off the Charts Meaningful Use in 2016 The Patient Engagement Stage Please note that this document is intended to supplement the information available on the CMS website for Meaningful Use for

More information

E-Prescribing: What Is It? Why Should I Do It? What's in the Future?

E-Prescribing: What Is It? Why Should I Do It? What's in the Future? American College of Physicians Internal Medicine 2008 Washington, DC May 15-17, 2008 E-Prescribing: What Is It? Why Should I Do It? What's in the Future? Daniel Z. Sands, MD, MPH, FACP Posted Date:May

More information

TELEMEDICINE PORTAL West Walnut Hill Lane Suite 240 Irving, TX Phone: Fax:

TELEMEDICINE PORTAL West Walnut Hill Lane Suite 240 Irving, TX Phone: Fax: TELEMEDICINE PORTAL 1304 West Walnut Hill Lane Suite 240 Irving, TX 75038 Phone: 469.586.3317 Fax: 214.292.8841 www.shamsgroup.com 03/25/2016 V1.0 About The Shams Group The Shams Group Philosophy Telemedicine

More information

HIE Implications in Meaningful Use Stage 1 Requirements

HIE Implications in Meaningful Use Stage 1 Requirements HIE Implications in Meaningful Use Stage 1 Requirements HIMSS 2010-2011 Health Information Exchange Committee November 2010 The inclusion of an organization name, product or service in this publication

More information

Universal Public Health Node (UPHN): HIE and the Opportunities for Health Information Management

Universal Public Health Node (UPHN): HIE and the Opportunities for Health Information Management Universal Public Health Node (UPHN): HIE and the Opportunities for Health Information Management - Increasing internal and external value of health information through integration, interoperability, standardization,

More information

Goals. Indicators. An Update on Activities in the Grey Bruce Health Network

Goals. Indicators. An Update on Activities in the Grey Bruce Health Network An Update on Activities in the Grey Bruce Health Network April 17, 2007 Regional Partnership Leadership Forum 2007/04/26 1 2006-2007 Goals Developed and Approved by GBHN Contract Implementation Committee

More information

in partnership with EHR Meaningful Use Guide for HITECH Attestation

in partnership with EHR Meaningful Use Guide for HITECH Attestation in partnership with EHR Meaningful Use Guide for HITECH Attestation Getting Started This guide will help ensure that you meet or exceed the core and menu objectives required for HITECH Meaningful Use.

More information

Nova Scotia Drug Information System

Nova Scotia Drug Information System Nova Scotia Drug Information System INTRODUCTION Presentation Details: Slides: 21 Duration: 00:22:44 Filename: Module1.Introduction.ppt Presenter Details: Slide 1 Nova Scotia Drug Information System Duration:

More information

EHR Meaningful Use Guide

EHR Meaningful Use Guide EHR Meaningful Use Guide for Stage I (2011) HITECH Attestation Version 2.0 Updated May/June 2014 in partnership with 1-866-611-5428 herfert@medicfusion.com www.medicfusion.com/herfert Medicfusion EMR V1.1

More information

Connecting South West Ontario Program Connecting Health Service Providers. John Stoneman, Executive Lead June 3, 2015

Connecting South West Ontario Program Connecting Health Service Providers. John Stoneman, Executive Lead June 3, 2015 Connecting South West Ontario Program Connecting Health Service Providers John Stoneman, Executive Lead June 3, 2015 cswo Program Connecting south west Ontario health care providers across the continuum

More information

Chuck Campbell, SES, Military Health System Chief Information Officer. Using Service Oriented Architecture to Support Meaningful Use

Chuck Campbell, SES, Military Health System Chief Information Officer. Using Service Oriented Architecture to Support Meaningful Use Chuck Campbell, SES, Military Health System Chief Information Officer Using Service Oriented Architecture to Support Meaningful Use 07/14/10 0 Agenda Military Health System (MHS) Military s Electronic

More information

Madison Health s EMR Journey

Madison Health s EMR Journey A Community Connect Model: Madison Health s EMR Journey with The Ohio State University Wexner Medical Center Michael S. Browning, Madison Health Jennifer Piccione, Madison Health Stacie Gecse, RHIA, The

More information

MEDICARE CCLF ANALYTICS: MEDICARE ANALYTICS DATA ENGINE (MADE)

MEDICARE CCLF ANALYTICS: MEDICARE ANALYTICS DATA ENGINE (MADE) MEDICARE CCLF ANALYTICS: MEDICARE ANALYTICS DATA ENGINE (MADE) Frequently Asked Questions 1.2 November 13, 2017 hmetrix hmetrix This document contains frequently asked questions regarding the utility,

More information