Setting the bar for excellence
|
|
- Bathsheba Horn
- 5 years ago
- Views:
Transcription
1 Awards and recognition NATIONAL Setting the bar for excellence Highest Employer Satisfaction among Fully Insured Commercial Health Plans Employers ranked Kaiser Permanente s health plan the highest among fully insured commercial health plans in the J.D. Power and Associates 2011 Employer Health Insurance Plan Study. SM We received high marks in a study that affects employer satisfaction with carriers, including employee plan service experience, account servicing, product offering/benefit design, problem resolution, and cost/ cost management. On a 1,000-point scale, Kaiser Permanente received 714 points well above the overall satisfaction index of The advantages of integrated care delivery may be new to some, but not to us. We did it first and we still do it best. And that s not just our opinion. Consistently Kaiser Permanente has been recognized nationally by business coalitions, health care advocacy groups, and the media as a leader in prevention, best-in-class care, cost-efficiency, and innovation. It s because keeping members healthy is what we do, and we do that very well. After caring for employees for more than 65 years, we re recognized as today s gold standard in high-quality, cost-effective care delivering value that other health care organizations just can t match. Benchmark for cost-effectiveness In a comparison of health plans across the United States, the national consulting firm Aon Hewitt reported that we re the most cost-efficient plan across all markets we serve 10% more cost-effective than the HMO, 19% more cost-effective than the PPO/ POS plans, and 15% more cost-effective than the all-plan. 1 Cost-effectiveness Kaiser Permanente HMO PPO/POS All-plan 1
2 Care and quality Ranked among the nation s elite hospitals Twelve Kaiser Permanente hospitals were recognized among the nation s elite in the U.S. News & World Report Best Hospitals by Metro Area rankings. Completed for the first time in 2011, these rankings evaluate hospitals in metropolitan areas with at least 1 million people. Nationwide, nearly 5,000 hospitals were considered, and in California, Hawaii, and Oregon, Kaiser Permanente hospitals ranked among the top Among the nation s best According to the National Committee for Quality Assurance (NCQA), Kaiser Permanente commercial plans in six regions are among the top 50 highest-ranked plans in the nation. Out of nearly 400 private health plans across the country, Kaiser Permanente Colorado ranked 6th, Southern California ranked 12th, and Northern California ranked 14th in NCQA s Health Insurance Plan Rankings Reporting categories include consumer experience, preventive services, and treatment. Higher clinical quality than other California health plans In the 2011 edition of the Office of the Patient Advocate s Health Care Quality Report Card, Kaiser Permanente Northern and Southern California scored a perfect four stars for clinical quality for the third year in a row the only perfect scores in the history of the HMO quality report card. 7 Northern California Southern California 2011 HHHH HHHH 2010 HHHH HHHH 2009 HHHH HHHH Best in clinical quality In a comparison of all health plans in the markets we serve, the national consulting firm Aon Hewitt reported that we consistently outperform other plans in clinical quality, scoring 40% better than the HMO and 126% better than the all-plan. 4 Clinical quality 40% better Clinical quality 126% better Kaiser Permanente HMO Kaiser Permanente All-plan Taking the gold in employee health The National Business Group on Health presented a Best Employers for Healthy Lifestyles gold award to Kaiser Permanente s national office for its employee wellness program. Kaiser Permanente s Northern California regional office has also been recognized with a gold award for Live Well, Be Well its workplace-wellness program. 5 Highly accomplished doctors recognized Nearly 200 Kaiser Permanente physicians are listed among the nation s most accomplished and most highly recommended, according to the just-released U.S. News & World Report Top Doctors searchable directory. 6 2
3 Innovation Pioneering tomorrow s care Our Sidney R. Garfield Health Care Innovation Center is a living laboratory that researches better technologies, new products, and hospital protocols. The facility has been featured in stories by the New York Times, Fast Company, Harvard Business Review, Information- Week, the California HealthCare Foundation, CNET News, and The Economist, among others. Take a virtual tour at kp.org/innovationcenter. Member satisfaction First in customer loyalty In the Satmetrix 2011 Net Promoter Benchmark Study, a survey of more than 22,000 consumers, Kaiser Permanente was ranked first in customer loyalty among health insurance providers 30 points higher than the nearest carrier. 8 High-quality customer service According to the 2011 Forrester Research Customer Experience Index for Health Insurance Plans, Kaiser Permanente scored as many as 19 percentage points above the industry in meeting customer needs and ease of access. 9 Dominating national awards The evalue8 TM 2010 Innovations Awards recognize plans for developing and implementing creative programs to address critical health care issues. Kaiser Permanente Southern California was a winner for its proactive office encounters, while our plans in the Mid-Atlantic States, Northern California, and the Northwest were all finalists for their work in areas such as improving quality of life for those with complex health conditions, HIV care, screenings, and reductions in hospital admissions. 13 Members love kp.org A recent study shows that members who can securely their doctors schedule 26% fewer office visits and make 14% fewer phone calls to their providers than those not online. 10 In 2010, members used kp.org to view 25.8 million lab tests and refill 8.3 million prescriptions % of members are satisfied with their experience at kp.org and 92% would recommend the site to friends and relatives. 12 3
4 Promoting national health A new location for healthy discussion In the spring of 2011, the Kaiser Permanente Center for Total Health opened in the heart of Washington, D.C., adjacent to Union Station. This exhibit and conference facility provides a state-of-the-art location for thought leaders, physicians, the public, and the media to explore the possibilities for the future of health. The center features interactive exhibits that explain the concept of total health within the broader context of health care. To schedule a tour or an event, please contact the center at , or kpcth@kp.org. Reducing heart attacks across the country In October 2010, the Care Continuum Alliance honored Kaiser Permanente s ALL/PHASE* initiative with its Quality Impact Award for the Greatest Impact on Health. The ALL/ PHASE protocol uses low-cost and generic medications and clinical interventions to reduce heart attacks. Kaiser Permanente has shared this initiative with community clinics, public hospitals, and health systems. As of the end of 2010, there were 46 locations using this program across the country. 14 Sharing technology to enhance care for all Believing that better data is critical to better health, we ve made our Convergent Medical Terminology software available to all health care professionals and hospitals in the United States at no cost. Developed after years of work by clinicians and technologists, the software will help ensure that all medical record systems share a common language standardizing patient data and improving care. 15 Faster adoption of new treatments According to the Institute of Medicine, it takes an of 17 years before a new best-care practice becomes the standard for even 50% of specialists in a given area. However, in Kaiser Permanente s integrated delivery system, we can go from cutting-edge knowledge to implementation in just one year year Kaiser Permanente 17 years industry standard Time Groundbreaking research to stop diseases The National Institutes of Health awarded 22 grants to Kaiser Permanente researchers, including $25 million to support our Research Program on Genes, Environment, and Health. One of the largest studies of its kind, it could lead to more effective treatments, cures for diseases like cancer or diabetes, and more personalized health care delivery. 17 * The ALL/PHASE (aspirin, lisinopril, and lovastatin/preventing Heart Attacks and Strokes Everyday) protocol uses low-cost and generic medications. 4
5 1 Aon Hewitt Health Value Initiative TM Benchmarking Study Kaiser Foundation Health Plan, Inc., Aon Hewitt, March 18, To get a copy of the Aon Hewitt Health Value Initiative report for your region, contact your account manager. 2 Kaiser Foundation Health Plan received the highest numerical score among fully insured commercial health plans in the proprietary J.D. Power and Associates 2011 Employer Health Insurance Plan Study. SM Study based on 7,024 employer responses measuring 6 plans. Proprietary study results are based on experiences and perceptions of employers surveyed in March April Your experiences may vary. Visit jdpower.com. 3 Best Hospitals by Metro Area, U.S. News & World Report, See note 1. 5 National Business Group on Health Honors 48 U.S. Employers with Best Employers for Healthy Lifestyles Awards, National Business Group on Health, businessgrouphealth. org/bestemployers/index.cfm?event=behl.applyreleases, accessed July Nearly 200 Kaiser Permanente Physicians on U.S. News & World Report Top Doctors List, Kaiser Permanente news release, July 26, Health Care Quality Report Card, 2011 edition, California Office of the Patient Advocate. Results are based on 2009 data. View the complete report at opa.ca.gov/report_ card/hmorating.aspx. 8 Kaiser Permanente Ranked No. 1 Health Insurance Provider in Customer Loyalty in the Satmetrix 2011 Net Promoter Benchmark Study, Kaiser Permanente news release, February 18, Megan Burns et al., Customer Experience Index, 2011: Health Insurance Plans, Forrester Research, Inc., April 29, Catherine Chen et al., The Kaiser Permanente Electronic Health Record: Transforming and Streamlining Modalities of Care, Health Affairs, April 2009; Yi Yvonne Zhou et al., Patient Access to an Electronic Health Record with Secure Messaging: Impact on Primary Care Utilization, American Journal of Managed Care, July Kaiser Permanente Internet Metrics 2010 Annual Report, Kaiser Permanente Internet Services Group. 12 Kaiser Permanente User Experience Indicator Survey, Kaiser Permanente Internet Services Group, July NBCH Recognizes Health Plans with 2010 evaue8 Innovations Awards, National Business Coalition on Health news release, November 15, 2010; evalue Annual Report, National Business Coalition on Health, Kaiser Permanente s ALL/PHASE Initiative Wins 2010 Care Continuum Alliance Quality Impact Award for Greatest Impact on Health, Kaiser Permanente news release, October 13, Kaiser Permanente Opens Access to Internal Medical Terminology to Help Others Meet HHS Goals for Better Use of Health Information Technology, U.S. Department of Health and Human Services news release, September 29, Crossing the Quality Chasm: A New Health System for the 21st Century, Institute of Medicine, March 2001; ALL Initiative PowerPoint, Kaiser Permanente Care Management Institute, delivered at Institute for Healthcare conference, National Institutes of Health Awards More Than $54 Million to Kaiser Permanente to Conduct Health Research, Kaiser Permanente news release, February 10, Information in this publication was accurate at the time of production. However, details may have changed since our release date. For the most current information, contact your sales executive or account manager. businessnet.kp.org Business Marketing Communications October 2011
together in Total Health 2011 Annual Report At-A-Glance
together in Total Health 2011 Annual Report At-A-Glance together in Total Health total Health Committed to your total health. We believe total health looks different for everyone. It might be enjoying
More informationDriving the value of health care through integration. Kaiser Permanente All Rights Reserved.
Driving the value of health care through integration February 13, 2012 Kaiser Permanente 2010-2011. All Rights Reserved. 1 Today s agenda How Kaiser Permanente is transforming care How we re updating our
More informationKaiser Permanente QUALITY OVERVIEW OVERALL RATING : 3.4 COMPANY AT A GLANCE. Company Statistics. Accreditation Exchange Product
QUALITY OVERVIEW Permanente As the state s largest nonprofit health plan, Permanente is committed to improving the health of our members and our state as a whole. Permanente is made up of: Foundation Hospitals
More informationKaiser Permanente. An Integrated Health Care Model for Marsh & McLennan Companies Benefits Overview October 19, 2017
Presented by: Erica Elder Executive Account Manager Kaiser Permanente An Integrated Health Care Model for Marsh & McLennan Companies 2018 Benefits Overview October 19, 2017 Welcome! Our agenda for today
More informationEXECUTIVE LETTER 2017 ANNUAL REPORT
EXECUTIVE LETTER Thanks to the dedication and commitment of our 211,000 employees and the more than 22,000 Permanente Medical Group physicians and clinicians, 2017 was a great year for Kaiser Permanente.
More information2016 Open Enrollment Presentation for: University of California Senior Advantage
2016 Open Enrollment Presentation for: University of California Senior Advantage 2 Three ways we make good health easier Quality care. We do what it takes to help you get healthy, and partner with you
More informationManaging productivity
1 FOR DISCUSSION: Topics in health and productivity Managing productivity How are you addressing the high cost of lost productivity? Contents Managing productivity... 1 Employer focus on health and productivity
More informationYour Guide to keeping your Kaiser Permanente Medicare health plan
Your Guide to keeping your Kaiser Permanente Medicare health plan KP Library: 42-35102677_Corbis_RF_LG_CMYK.psd Your Kaiser Permanente group Medicare health plan is changing and we re still here for you.
More informationKaiser Permanente: A leader in Health I.T.
Kaiser Permanente: A leader in Health I.T. Frank Genova, MD, Associate Medical Director, Technology Integration Mid-Atlantic Permanente Medical Group Highest Member Satisfaction among Commercial Health
More informationKaiser Permanente: Integration, Innovation, and Transformation in Health Care
Kaiser Permanente: Integration, Innovation, and Transformation in Health Care March 2018 Karin Cooke, MBA, Director, Kaiser Permanente International Karin.C.Cooke@kp.org kp.org/international Copyright
More informationA BETTER WAY. to invest in employee health
A BETTER WAY to invest in employee health A BETTER WAY to take care of business Rely on A BETTER WAY Manage costs Invest in employee health Build the future 2 May 9, 2013 Kaiser Permanente 2012. All Rights
More informationKaiser Permanente: Integration and Innovation in Health Care
Kaiser Permanente: Integration and Innovation in Health Care December 2017 kp.org/international Copyright 2017 Kaiser Permanente Changing mindsets, changing care delivery Industrial Age Model of Care One
More informationVISITING MEMBER SERVICES. Getting care away from home. For travel in other Kaiser Permanente areas
2016 VISITING MEMBER SERVICES Getting care away from home For travel in other Kaiser Permanente areas Getting care in Kaiser Permanente service areas This brochure will help you get a wide range of care
More informationOn the. Services for our Medicare health plan members who are visiting other Kaiser Permanente regions or Group Health Cooperative service areas
On the GO Services for our Medicare health plan members who are visiting other Kaiser Permanente regions or Group Health Cooperative service areas Y0043_N011615 accepted Travel WELL and get the care YOU
More informationHealthy together. See how our care and coverage can help you thrive. kp.org
Healthy together See how our care and coverage can help you thrive kp.org 2017 Enrollment Southern Colorado Kaiser Permanente Experience the Kaiser Permanente difference As a Kaiser Permanente member,
More informationOur Journey In Health IT And Health Information Exchange Working Towards Ubiquitous, Computable Care. Review Data Systems For Monitoring HIV Care
Our Journey In Health IT And Health Information Exchange Working Towards Ubiquitous, Computable Care Data In Kaiser Permanente Presentation To IOM Committee To Review Data Systems For Monitoring HIV Care
More informationVisiting Member Brochure
Visiting Member Brochure We look forward to meeting your health care needs. If you get a migraine while visiting Baltimore, or come down with the flu in Denver, we ll be there for you. Please keep this
More informationProvider Manual Kaiser Permanente National Transplant Program
Provider Manual Kaiser Permanente National Transplant Program Welcome to Kaiser Permanente It is our pleasure to welcome you as a contracting Provider for Kaiser Permanente. We want this relationship to
More informationSTAY HEALTHY ON THE GO
Traveling as a Kaiser Permanente member: VISITING MEMBER SERVICES STAY HEALTHY ON THE GO Getting the care you need while traveling in other Kaiser Permanente regions or Group Health Cooperative service
More informationFriday Health Plans of Colorado
QUALITY OVERVIEW Health Plans of Colorado (formerly Colorado Choice Health Plans) Serving Colorado for over 4 years, Health Plans utilizes a community-focused model. We work hand in hand with local providers
More informationHealthy together Open enrollment period presentation for SDCERS
Healthy together 2018-19 Open enrollment period presentation for SDCERS 1 Copyright Copyright 2017 2017 Kaiser Foundation Kaiser Foundation Health Health Plan, Inc. Plan, Inc. SDCERS : Experience the Kaiser
More informationKaiser Permanente: Integration, Innovation, and Capitation in Health Care
Kaiser Permanente: Integration, Innovation, and Capitation in Health Care November 9, 2017 Molly Porter, MS, Director, Kaiser Permanente International Molly.porter@kp.org kp.org/international Copyright
More informationPresenter Disclosures
Creating the Future of Health Care Unleashing the Power of Teams and HIT The 25 th Annual National Forum on Quality Improvement in Health Care December 11, 2013 Marilyn Chow, RN, PhD, FAAN Vice President,
More informationTransforming Health Care with Telehealth: Today s Barriers and Tomorrow s Solutions
Transforming Health Care with Telehealth: Today s Barriers and Tomorrow s Solutions Mario Gutierrez, Executive Director August 28, 2014 Webinar for the Northwest Telehealth Resource Center Center for Connected
More informationWHEN YOU RE AWAY FROM HOME
WHEN YOU RE AWAY FROM HOME Care for you across America and around the world All plans offered and underwritten by Kaiser Foundation Health Plan of the Northwest. 500 NE Multnomah St., Suite 100, Portland,
More informationKaiser Permanente Overview: Innovation, Integration, Information Technology, and System-ness in Health Care
Kaiser Permanente Overview: Innovation, Integration, Information Technology, and System-ness in Health Care Bernadette Loftus, MD Associate Executive Director, The Permanente Medical Group Executive Medical
More informationKaiser Permanente Research A Very Brief Introduction
Kaiser Permanente Research A Very Brief Introduction Michael Horberg, MD MAS FACP FIDSA Executive Director Research, Community Benefit, and Medicaid Strategy; Mid- Atlantic Permanente Medical Group Kaiser
More informationCROSSWALK: CHANGE CONCEPTS FOR PRACTICE TRANSFORMATION AND 2014 NCQA PCMH TM RECOGNITION STANDARDS
CROSSWALK: CHANGE CONCEPTS FOR PRACTICE TRANSFORMATION AND 2014 NCQA PCMH TM RECOGNITION STANDARDS 1a. Provide visible and sustained leadership to lead overall cultural change as well as specific strategies
More informationTransforming Care for Older Adults AGE DIFFERENT. Jann Dorman, Alen Vartan, Faye Sahai, and Estee Neuwirth, Phd
Transforming Care for Older Adults AGE DIFFERENT Jann Dorman, Alen Vartan, Faye Sahai, and Estee Neuwirth, Phd Minicourse 16 Annual IHI National Forum on Quality Improvement in Health Care Dec. 8, 2014
More informationMid-Atlantic Permanente Medical Group
Mid-Atlantic Permanente Medical Group Strategic Projects Implementation Team Summer Internship Johns Hopkins February 19, 2015 Introductions Katie Wilson, RD, MHSA Joined MAPMG in 2013 Previously worked
More informationPay for Performance in the Context of the Military Patient- Centered Medical Home
Pay for Performance in the Context of the Military Patient- Centered Medical Home Michael Dinneen, MD, PhD COL John P. Kugler, MD, MPH Department of Defense 11 March 2009 Agenda Military Health System
More informationImproving the Health of Our Patients and Our Communities:
Jason Jones, PhD Executive Director Kaiser Permanente, Southern California Patti Harvey, RN, MPH, CPHQ Senior Vice President Kaiser Permanente, Southern California Improving the Health of Our Patients
More informationSupport and Spread of Innovation in Kaiser Permanente: A Case Study
Support and Spread of Innovation in Kaiser Permanente: A Case Study Institute of Medicine 2 nd Workshop of the Forum on the Science of Health Care Quality Improvement and Implementation Irvine California
More informationTRANSFORMING HEALTH CARE WITH TELEHEALTH
TRANSFORMING CARE WITH TELE STATE AND NATIONAL TELE TRENDS AND ISSUES NATIONAL CONFERENCE OF STATE LEGISLATURES December 10, 2015 877-707-7172 cchpca.org Mario Gutierrez We are an independent, public interest
More informationHealth Care Reform An Integrated Health Care Delivery System Perspective
Health Care Reform Insights Health Care Reform An Integrated Health Care Delivery System Perspective Andrew McCulloch A national imperative: True health care reform requires innovation and integration
More informationIndiana Health Information Exchange
Indiana Health Information Exchange 2007 Annual Report 1 Introduction As patient care evolves further towards specialization and individualization, it is not surprising for a patient to visit ahandful
More informationBanner Health Friday, February 20, 2015
Banner Health Friday, February 20, 2015 Leveraging the Power of Clinical and Business Intelligence: A Primer Presented by: Dr. Maxine Rand, DNP, RN-BC, CPHIMS, Director, Clinical Education, Practice and
More informationHealthy together. Care and coverage that fits your life
This is an advertisement Healthy together Care and coverage that fits your life The right plan for families. $0 primary care visits for children with improved Standard Option. kp.org/feds Federal employees
More informationNutrition and Prevention A Golden Opportunity: How Can MCH Practitioners Get Involved?
Nutrition and Prevention A Golden Opportunity: How Can MCH Practitioners Get Involved? Nutrition Leadership Network Meeting Los Angeles March 4, 2016 What We ll Cover Learn about Nutrition-Related Clinical
More information7. Discussion regarding the Employer Sponsored On-site and Near-site Health Clinics presentation. (Tim McDonald, Aon Hewitt) (Information/Discussion)
7. 7. Discussion regarding the Employer Sponsored On-site and Near-site Health Clinics presentation. (Tim McDonald, Aon Hewitt) (Information/Discussion) Employer Sponsored Health Centers: Overview of On-site
More informationAnthem BlueCross and BlueShield
Quality Overview BlueCross and BlueShield Accreditation Exchange Product Accrediting Organization: Accreditation Status: NCQA Health Plan Accreditation (Commercial HMO) Accredited Accreditation Commercial
More informationMember Guide Your Introduction to Kaiser Permanente
Member Guide Your Introduction to Kaiser Permanente Member guide Your Introduction to Kaiser Permanente This guide provides general information, not medical advice or benefit coverage. For complete details
More informationNATIONAL ASSOCIATION OF SPECIALTY PHARMACY PATIENT SURVEY PROGRAM
ACTIONABLE INSIGHTS FROM THE 2016/2017 NATIONAL ASSOCIATION OF SPECIALTY PHARMACY PATIENT SURVEY PROGRAM A data analysis validates the industry's success in improving patient satisfaction and reveals new
More informationHow to Build a Quality Infrastructure
1 Imaging Performance Partnership How to Build a Quality Infrastructure Research Brief October 2013 Ben Lauing, Analyst lauingb@advisory.com 2 Building a Solid Foundation Three Imperatives to Create a
More informationPresident Kaiser Permanente Southern California. Great Gains in Quality of Care and Patient Safety: The Kaiser Permanente Experience
Benjamin K. Chu, MD, MPH President Kaiser Permanente Southern California Great Gains in Quality of Care and Patient Safety: The Kaiser Permanente Experience The triple aim : A blueprint for a more satisfying
More informationQUALITY IMPROVEMENT PROGRAM
QUALITY IMPROVEMENT PROGRAM EmblemHealth s mission is to create healthier futures for our customers and communities. We will do this by providing members with a broad range of benefits and conscientious
More informationThe Medical Readiness Assessment Tool: A Key Readiness Enabler
The Medical Readiness Assessment Tool: A Key Readiness Enabler 3 August 2016 Sean Harap, MD, JD, FACP Regional Health Command Pacific (P) Honolulu, Hawaii The views expressed in this presentation are those
More informationNote: Accredited is the highest rating an exchange product can have for 2015.
Quality Overview Accreditation Exchange Product Accrediting Organization: NCQA HMO (Exchange) Accreditation Status: Accredited Note: Accredited is the highest rating an exchange product can have for 215.
More informationLARGE GROUP PRODUCTS AND SERVICES. Experience the Group Health Difference
LARGE GROUP PRODUCTS AND SERVICES Experience the Difference HEALTH PLAN We ll work closely to help you develop a health plan that has the right combination of benefit design and network options to ensure
More informationJudith Schaefer, MPH MacColl Institute Missouri Foundation for Health September 27, 2010
Patient Centered Medical Home Judith Schaefer, MPH MacColl Institute Missouri Foundation for Health September 27, 2010 What is the Medical Home? History of Medical Home Pediatrics -Started as a movement
More informationColorado Choice Health Plans
Quality Overview Health Plans Accreditation Exchange Product Accrediting Organization: Accreditation Status: URAC Health Plan Accreditation (Marketplace ) Full Full: Organization demonstrates full compliance
More informationOVERVIEW. Helping people live healthier lives and helping make the health system work better for everyone
OVERVIEW Helping people live healthier lives and helping make the health system work better for everyone About UnitedHealth Group UnitedHealth Group helps drive positive change in health care in the United
More informationHow to Promote Wellness and 360 Health Programs in the Workplace. Ted Carter
How to Promote Wellness and 360 Health Programs in the Workplace Presenter: Blanche Callahan Ted Carter Today s Agenda Goal: Learn how to promote wellness and available health programs in the workplace.
More informationFor fully insured groups of 100 or more eligible employees. HealthyOutcomes. A fully-integrated health management solution that works for you
For fully insured groups of 100 or more eligible employees HealthyOutcomes wellness case management condition care maternity A fully-integrated health management solution that works for you HealthyOutcomes
More information2012 HEDIS/CAHPS Effectiveness of Care Report for 2011 Measures Oregon Commercial Business
2012 HEDIS/CAHPS Effectiveness of Care Report for 2011 Measures Oregon Commercial Business About HEDIS The Healthcare Effectiveness Data and Information Set (HEDIS 1 ) is a widely used set of performance
More informationMove the Needle on Difficult Quality Measures: How Health Plans Can Control High Blood Pressure
Move the Needle on Difficult Quality Measures: How Health Plans Can Control High Blood Pressure A Centauri Health Solutions Sm White Paper By melanie Richey 2016 by Centauri Health Solutions, Inc. All
More informationnetwork news Exciting updates to kp.org coming soon! FOR NETWORK PROVIDERS OF KAISER PERMANENTE
network Produced by Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., with the Mid-Atlantic Permanente Medical Group, P.C. Web site: www.providers.kp.org/mas news MARCH 2011 FOR NETWORK PROVIDERS
More informationNational Survey on Consumers Experiences With Patient Safety and Quality Information
Summary and Chartpack The Kaiser Family Foundation/Agency for Healthcare Research and Quality/Harvard School of Public Health National Survey on Consumers Experiences With Patient Safety and Quality Information
More informationFast-Track PCMH Recognition
Fast-Track PCMH Recognition i2i Systems integrated package of Population Health Management and reporting technology, documented processes and consulting services aligned with NCQA guidelines supports and
More informationThe Intersection Between Trauma-Informed Care and Integrated Care
The Intersection Between Trauma-Informed Care and Integrated Care TODAY S PRESENTERS Diana Camacho Senior Project Manager Kaiser Permanente Crispin Delgado, MPP Consultant Kaiser Permanente Karen Johnson,
More informationRequest for Applications: Trauma-Informed Primary Care Initiative
Request for Applications: Trauma-Informed Primary Care Initiative The National Council for Behavioral Health, in partnership with and sponsored by Kaiser Permanente, is pleased to offer a Learning Community
More informationBETTER INFORMED. BETTER TOGETHER.
BETTER INFORMED. BETTER TOGETHER. easy to get appointments free to focus on my patients excellent prenatal care test results online I can choose my doctor wide range of specialists I m part of the decision
More informationCenter for American Nurses Conflict Engagement Portfolio Description
Center for American Nurses Conflict Engagement Portfolio Description I. Program Description The Conflict Engagement Portfolio program is a blended learning, skills-based training program customized to
More informationNational Council for Behavioral Health. Trauma-informed Primary Care: Fostering Resilience and Recovery Learning Community
National Council for Behavioral Health Trauma-informed Primary Care: Fostering Resilience and Recovery Learning Community Request for Applications INTRODUCTION The National Council for Behavioral Health
More informationCreated for Sample ABC, Inc
Created for Report Date: NOV-05-2013 Demographics Subscribers 4,895 - Members 12,746 - Membership 13,461 - Age (subscribers) 41.0 41.0 Age (members) 28.5 33.3 Gender (% female, all members) 45% 51% Contract
More informationIntroduction. Background. Service Area Description/Determination
Introduction UC Davis Medical Center, part of the UC Davis Health System, is a comprehensive academic medical center where clinical practice, teaching and research converge to advance human health. Centers
More informationUniversity of California, Davis Family Practice Center: Update 2014
University of California, Davis Family Practice Center: Update 2014 by Lisel Blash, Catherine Dower, and Susan Chapman September 2014 Center for the Health Professions at UCSF ABSTRACT In response to long
More informationTRI-COUNTY MEDICAID COLLABORATIVE. A collaborative of organizations devoted to the health of the community
TRI-COUNTY MEDICAID COLLABORATIVE A collaborative of organizations devoted to the health of the community Who We Are Adventist Health CareOregon Clackamas County Family Care Health Plans Kaiser Permanente
More informationCommercial. Health Net. Group Retiree Plans. PPO Medicare Coordination of Benefits (COB) Pam White, We help members make informed decisions.
Commercial Health Net Group Retiree Plans PPO Medicare Coordination of Benefits (COB) Pam White, Health Net We help members make informed decisions. Health Net PPO Medicare Coordination of Benefits At
More informationPHASE Preventing Heart Attacks & Strokes Everyday
PHASE Preventing Heart Attacks & Strokes Everyday Welcome to the PHASE Learning Community! Webinar Housekeeping 1. Lines are muted. 2. Chat in questions or unmute your line by pressing *7 to ask a question
More informationCommercial. Health Net. Group Retiree Plans. HMO Medicare Coordination of Benefits (COB) Pam White, We help members make informed decisions.
Commercial Health Net Group Retiree Plans HMO Medicare Coordination of Benefits (COB) Pam White, Health Net We help members make informed decisions. Health Net HMO Medicare Coordination of Benefits At
More informationhealth moves annual report
health moves us 2009 annual report We believe our members are the picture of health. The photographs in this report feature past and present members of Kaiser Permanente. Since we were founded in 1946,
More informationCommunity Health Needs Assessment: St. John Owasso
Community Health Needs Assessment: St. John Owasso IRC Section 501(r) requires healthcare organizations to assess the health needs of their communities and adopt implementation strategies to address identified
More informationKEY CONTACTS NORTHERN CALIFORNIA. National Provider Contracting & Network Management: Department Phone No. Fax No. TTY (510) (510)
SECTION 4 KEY CONTACTS NORTHERN CALIFORNIA National Provider Contracting & Network Management: Provider Relations & Contracting (510) 268-5525 (510) 268-5577 Customer Service: Member Issues Member Appeals
More informationarizona health net a better decision sm Putting you at the center of everything we do.
arizona health net a better decision sm Putting you at the center of everything we do. Nothing s more important than your health. When you re healthy, you want to stay healthy. When you re sick or have
More informationCalifornia Pay for Performance: A Case Study with First Year Results. Tom Williams Integrated Healthcare Association (IHA) March 17, 2005
California Pay for Performance: A Case Study with First Year Results Tom Williams Integrated Healthcare Association (IHA) March 17, 2005 Agenda National Perspective California Program Overview Data Collection
More informationMilestones and Indicators of Progress: A Reference for Patient-Centered Primary Care Participating Practices
Milestones and Indicators of Progress: A Reference for Patient-Centered Primary Care Participating Practices How to Use This Guide The following Program Milestones and Indicators of Progress are drawn
More informationFact Sheet. Our Vision - We bring people together to provide compassionate care, promote health and improve and create healthy communities.
St. Joseph Hospital of Orange 1100 W. Stewart Drive Orange, CA 92868 714-633-9111 www.sjo.org www.stjhs.org Interim President & CEO: Joe Randolph Chief of Staff: George Moro, M.D. Licensed Beds: 525 Employees
More informationLearn About Community Health Workers
Learn About Community Health Workers Connie Norman, CHW Community Health Worker Sanford Health Wendy Potratz, PhD, ATC, CHES Community Health Worker Program Northwest Technical College Angie Stevens, CHES
More informationCommunity Health Partnership. Improving the health of our community through collaboration
Community Health Partnership Improving the health of our community through collaboration Working Together 101 co a li tion 1. an alliance or union between groups, factions or parties, especially for a
More informationTexas ACO invests in the Quanum portfolio to improve patient care
Case study: Premier Management Company North Texas Texas ACO invests in the Quanum portfolio to improve patient care Premier Management Company (PMC) manages 3 accountable care organizations (ACOs) in
More informationThe Harvard Pilgrim Primary ChoiceSM Plan COMMONWEALTH OF MASSACHUSETTS GROUP INSURANCE COMMISSION
The Harvard Pilgrim Primary ChoiceSM Plan 2017-2018 COMMONWEALTH OF MASSACHUSETTS GROUP INSURANCE COMMISSION WHAT YOU NEED TO KNOW: Primary Choice SM Which providers and hospitals can I visit? You can
More informationKEY CONTACTS NORTHERN CALIFORNIA. National Provider Contracting & Network Management: Department Phone No. Fax No. TTY (510) (510)
SECTION 4 KEY CONTACTS NORTHERN CALIFORNIA National Provider Contracting & Network Management: Provider Relations & Contracting (510) 268-5525 (510) 268-5577 Customer Service: Member Issues Member Appeals
More informationHEALTH NET S IT S YOUR LIFE WELLSITE It s Your Life online tools and resources plus the personal support of Decision Power SM
HEALTH NET S IT S YOUR LIFE WELLSITE It s Your Life online tools and resources plus the personal support of Decision Power SM SM TAKING STEPS TO IMPROVE YOUR LIFE Staying healthy while balancing the daily
More information2018 OPTIONS FOR INDIVIDUAL MEASURES: REGISTRY ONLY. MEASURE TYPE: Process
Quality ID #374: Closing the Referral Loop: Receipt of Specialist Report National Quality Strategy Domain: Effective Communication and Care Coordination 2018 OPTIONS FOR INDIVIDUAL MEASURES: REGISTRY ONLY
More informationILLUSTRATION BY STEPHANE MANEL
+A ILLUSTRATION BY STEPHANE MANEL AN INTERVIEW WITH BERNARD J. TYSON, CHAIRMAN AND CEO OF KAISER PERMANENTE SERVING PATIENTS AS CONSUMERS BERNARD J. T YSON is chairman and CEO of Kaiser Permanente, a health
More informationImproving the Patient Experience from Admission to Discharge. Yvonne Chase Section Head Patient Access & Business Services Mayo Clinic Arizona
Improving the Patient Experience from Admission to Discharge Yvonne Chase Section Head Patient Access & Business Services Mayo Clinic Arizona A Clear Priority SOURCE: A REPORT ON THE BERYL INSTITUTE BENCHMARKING
More informationMoney and Members: Pay for Performance in a Medicaid Program
Money and Members: Pay for Performance in a Medicaid Program IHA National Pay for Performance Summit March 9, 2010 Greg Buchert, MD, MPH Chief Operating Officer 1 AGENDA CalOptima Overview CalOptima P4P
More information2017 SEMI-MONTHLY PREMIUMS. Employee and Spouse $ Employee and Child(ren) $ Family $332.12
2017 BB&T BENEFITS PROGRAM GUIDE SUPPLEMENTAL INFORMATION FOR CALIFORNIA ASSOCIATES PREPARING FOR BENEFITS ENROLLMENT This supplement to the 2017 BB&T Benefits Program Guide contains additional information
More informationCMS Quality Program Overview
CMS Quality Program Overview AMGA/Press Ganey Survey Collaboration September 13, 2012 Presenter Information Incorporated in 1985, Press Ganey was one of the first companies to provide patient satisfaction
More informationEvaluation of the Medicaid Value Program: Health Supports for Consumers with Chronic Conditions
Contract No.: 100314 MPR Reference No.: 6175-400 Evaluation of the Medicaid Value Program: Health Supports for Consumers with Chronic Conditions Partnership Health Plan of California Case Study August
More informationBreaking Down Silos of Care: Integration of Social Support Services with Health Care Delivery
Breaking Down Silos of Care: Integration of Social Support Services with Health Care Delivery Betty Shephard Lead VP, Care Management HealthCare Partners National Health Policy Forum October 19, 2012 HCP
More information2010 Pittsburgh Regional Health Initiative
Pay for Performance Summit Karen Wolk Feinstein, PhD President and Chief Executive Officer Jewish Healthcare Foundation and Pittsburgh Regional Health Initiative San Francisco, California March 8, 2010
More informationDear Chairman Frelinghuysen, Ranking Member Lowey, Chairman Cole, and Ranking Member DeLauro:
January 8, 2018 The Honorable Rodney Frelinghuysen Chairman Appropriations Committee Washington, DC 20515 The Honorable Tom Cole Chairman Appropriations Subcommittee on Labor, Health and Human Services,
More informationTransforming Care Through a Consumer-Driven Model. Session #234, February 23, 2017 Dick Daniels, EVP & CIO, Kaiser Permanente
Transforming Care Through a Consumer-Driven Model Session #234, February 23, 2017 Dick Daniels, EVP & CIO, Kaiser Permanente 1 Speaker Introduction Dick Daniels Executive Vice President & Chief Information
More informationPopulation Health: Physician Perspective. Kallanna Manjunath MD, FAAP, CPE Medical Director AMCH DSRIP September 24, 2015
Population Health: Physician Perspective Kallanna Manjunath MD, FAAP, CPE Medical Director AMCH DSRIP September 24, 2015 Population Health: Physician Perspective Presentation objectives: Brief Bio Population
More informationPerformance Incentives in the Southern California Permanente Medical Group (SCPMG):
Performance Incentives in the Southern California Permanente Medical Group (SCPMG): 1994-2007 Joel D. Hyatt, MD Assistant Medical Director Southern California Permanente Medical Group joel.d.hyatt@kp.org
More informationIntermountain Report to the Community. Marc Harrison, MD President & CEO. April 4, 2017
Intermountain 2017 Report to the Community Marc Harrison, MD President & CEO April 4, 2017 Three Takeaways Goal: Healthiest state with most affordable care Intense focus on the individual lives we touch
More informationCHOOSING THE BEST HEALTHCARE PLAN IN NORTHERN VIRGINIA FOR NEWBRIDGE NETWORKS
CHOOSING THE BEST HEALTHCARE PLAN IN NORTHERN VIRGINIA FOR NEWBRIDGE NETWORKS by Gary Lowery (gary.lowery@alcatel.com) and Tony Blain (ablain@pol.net) April 3, 2001 1 TABLE OF CONTENTS TITLE PAGE.. 1 TABLE
More informationComputable Data In Health Information Exchange Using HIT And HIE For Patient-Centered Care
Computable Data In Health Information Exchange Using HIT And HIE For Patient-Centered Care Jamie Ferguson Fellow, Institute for Health Policy and VP of Health IT Strategy & Policy, Kaiser Permanente Agenda
More information