COURSE GUIDE

Transcription

1 COURSE GUIDE training for a brighter future / / info@hoet.co.uk

2 OPEN EVENTS: Birmingham 12 Priory Walk, Birmingham, B4 7LJ 25th October st February th April th May st August 2018 Coventry 28 Market Way, Coventry, CV1 1DL 25th October st February th April th May st August 2018 Leicester James House, 55 Welford Road, Leicester, LE2 7AR 18th October th February th April th May st August 2018 Rugby Temple Buildings, Railway Terrace, Rugby, CV21 3EN 25th October st February th April th May st August 2018 For more information on what to expect at an open event turn to page 31

3 contents INFORMATION FOR LEARNERS & PARENTS & CARERS... PAGE 2-3 INFORMATION FOR EMPLOYERS... PAGE 3-5 APPRENTICESHIP: BARBERING... PAGE 6 APPRENTICESHIP: BEAUTY THERAPY... PAGE 7 APPRENTICESHIP: BUSINESS ADMINISTRATION... PAGE 8 APPRENTICESHIP: CUSTOMER SERVICE... PAGE 9 APPRENTICESHIP: FACILITIES SERVICES... PAGE 10 APPRENTICESHIP: HAIRDRESSING... PAGE 11 APPRENTICESHIP: I.T... PAGE 12 APPRENTICESHIP: MANAGEMENT... PAGE 13 APPRENTICESHIP: MARKETING... PAGE 14 APPRENTICESHIP: NAIL SERVICES... PAGE 15 APPRENTICESHIP: PE IN SCHOOL SPORT... PAGE 16 APPRENTICESHIP: RETAIL... PAGE 17 APPRENTICESHIP: SPORTS COACHING... PAGE 18 APPRENTICESHIP: SUPPORT TEACHING & LEARNING IN SCHOOLS... PAGE 19 APPRENTICESHIP: TEAM LEADING... PAGE 20 APPRENTICESHIP: WAREHOUSING & STORAGE... PAGE 21 FULL TIME PROGRAMMES: BUSINESS & I.T... PAGE 22 FULL TIME PROGRAMMES: HAIRDRESSING & BEAUTY THERAPY... PAGE 23 FULL TIME PROGRAMMES: SPORT... PAGE 24 PRE-16 VOCATIONAL QUALIFICATIONS... PAGE 25 VOCATIONAL ASSESSORS AWARD (CIAVA)... PAGE 26 AWARD IN EDUCATION & TRAINING (PTLLS)... PAGE 27 CERTIFICATE IN EDUCATION & TRAINING (CTTLS)... PAGE 27 DIPLOMA IN EDUCATION & TRAINING (DTTLS)... PAGE 28 DAY COURSES: HAIRDRESSING & BEAUTY THERAPY... PAGE 29 DAY COURSES: BUSINESS ADMINISTRATION... PAGE OPEN EVENTS... PAGE 31 FIND US... PAGE 32 3

4 INFORMATION FOR LEARNERS, PARENTS AND CARERS Information, Advice & Guidance Our staff hold the MATRIX standard for excellence in providing the best information, advice and guidance to meet your needs. They will be your first point of call for any assistance you may need prior to, and throughout your training with us. Counselling Whatever your worry, whether it s personal, work or training related, we re here to listen and support you in a non-judgemental way. Our business development team will be your first point of call for any concerns you may have during your time with us. Safeguarding and Prevent (the government initiative to reduce the risk of radicalisation in our communities). We are committed to our responsibilities for the safeguarding of learners. If you have any concerns for your own or anyone else s safety in training, your workplace or at home our staff will listen in confidence and refer you to our safeguarding lead if it s appropriate to do so. You can contact our Safeguarding leads on or safeguarding@hoet.co.uk Your Voice We listen to your feedback and have made many improvements as a direct result. There is a suggestion box in each of our training centres where you can post our your voice feedback forms which are used by our quality team to bring improvements suggested by you. If you don t attend a centre, ask any member of staff for a your voice form and hand it back to them or post it to our head office. You can also feedback by to info@hoet.co.uk or Careers Advice We aim to equip you to be prepared, not only for employment by getting qualifications, but also with the skills and knowledge required to enjoy and excel in your working life. Our recruitment and guidance team will be your first point of call for careers advice. Additional Support We are committed to providing an inclusive and supportive learning environment and to giving you the opportunity to achieve your personal, training and employment goals. If you are not confident with Maths and/or English or you are concerned about any other difficulties, specialist support staff are here to help you. YOU CAN LEAVE SCHOOL AT 16 AND JOIN US ON A FULL T IME STUDY PROGRAMME OR APPRENT ICESHIP! A common misconception is that you have to stay at school, either at 6th Form or College until you are 18, this is not the case. You do however, need to stay in full time education which includes our courses and apprenticeships. 4

5 MONEY MATTERS Employed Apprenticeships Will be paid a minimum rate of 3.50* per hour (often more). Bursary Can support you with continuing learning for example with travel costs if you are on a full time course. Childcare If you re under 20, Care to Learn can help pay up to 160 per week for your travel and childcare costs while you re on a full time course. Full time study programme learners are eligible Your child minder/nursery must be registered For further information visit gov.uk and search Care to Learn Lunch Vouchers These are available to learners on a full time course, check with your Recruitment and Guidance Advisor for eligibility. Hardship Additional financial support to overcome barriers to learning can be applied for through your Recruitment & Guidance Advisor. The support is usually offered in the form of a loan or a grant if you are training on a full time course. Advanced Learner Loans Learners aged 19 or over and wishing to study Level 3 qualifications in hairdressing or beauty therapy at one of our training centres can apply for an Advanced Learner Loan. For details, and how to apply visit advanced-learner-loan or speak to your Recruitment & Guidance Advisor. INFORMATION FOR EMPLOYERS We offer you a range of training and recruitment solutions from apprenticeships to day courses and bespoke packages to suit the needs of your business. Above all else, we pride ourselves in our flexibility to work with you and deliver exactly what your business requires. We currently work with over 500 employers, from SMEs to multinationals and local authorities. APPRENTICESHIP REFORMS May 2017 saw the introduction of the apprenticeship reforms, which included a Register of Apprenticeship Providers (RoATP). Companies that are listed on the RoATP, of which we are one, have been through an application process with the SFA that considers due diligence, capability, quality and financial health to assess their capability to deliver high-quality apprenticeship training. The funding landscape for apprenticeships changed significantly, a new apprenticeship levy for large employers was introduced. The Digital Apprenticeship Service was created to source approved training providers and manage all payments for apprenticeship training in an online account. The initial key business impacts are: There will be a 1,000 Employer Payment made to the employer for each apprenticeship start (Up to 24 if learner is care leaver or has an EHP). There will be a 10% ( initially) employer contribution required for all 19+ starts (except if learner is care leaver or has an EHP). Employers with an annual wage bill of 3M or more will be required to contribute 0.5% of their total wage bill to the new apprenticeship levy and current apprenticeship frameworks will change to apprenticeship standards starting in 2018 with Independent End Point Assessments (EPA) being introduced to replace the current model of continuous assessment. 5

6 Don t forget your existing members of staff s CPD (Continuing Professional Development) Apprenticeship training is currently available for most full time employees. For more detailed employer information, pick up a copy of our Employer s Guide from your Business Development Advisor or head to the employer section of our website to download one. England Training. They are very We have an amazing relationship with Heart of questions I need answering. knowledgeable and are always on hand for any Ronnie From Alberico Hair Training instead of University We now use apprentices from Heart of England graduates. Samantha from Bank Charge Recovery WHY CHOOSE HEART OF ENGLAND TRAINING TO DELIVER YOUR APPRENTICESHIPS? Matrix Accredited impartial IAG (Information, Advice & Guidance) High Satisfaction Rates from learners and employers High Achievement Rates Accredited training provider ROATP Flexible delivery Fortnightly training and assessment sessions ADDED VALUE COURSES: 9 7 % of Employer s would recommend Heart of Englan d Training* *FE Choices sa tisfaction surve y Free HSE Accredited First Aid Training for Employers Complementary Excellence in Day Courses: Customer Service ared to Business Administration 87 % Ac hie ve me nt ra te co mp **ESFA data Management tio na l avera ge of 71% ** na Marketing Hair and Beauty Day Courses (Barbering & Men s Hairdressing, Indian Head Massage, Spray Tanning, Threading and Creative Colouring.) SAFEGUARDING & PREVENT Free training and resources are regularly offered throughout the year. 6

7 FAQS Q. How do I recruit an apprentice for my business? A. We are interviewing 100s of school leavers who are interested in apprenticeship opportunities. We can short-list applicants and arrange interviews for you. Q. Is there a charge for recruiting apprentices? A. No, we provide this service free of charge. However, we do wish to provide the training for the people that we recruit on your behalf. Q. Do I have to pay an apprentice? A. Yes, an apprenticeship is a full time employed position. The minimum rate that an apprentice should be paid in their first year is 3.50* per hour. Q. Will I be involved in the training? A. You will be asked to plan the apprenticeship training with us to ensure both your business and apprentice get the most out of the apprenticeship. Q. Will I have to release my apprentice for training? A. 20% of your apprentice s time needs to be off the job training. We offer day release training in our training centres as an option. If this is not suitable for your company s needs, we can visit your apprentice in your workplace. This usually takes place fortnightly and your apprentice will require some time between visits to complete their work. Q. Does my apprentice need to be issued with a contract of employment? A. Yes. Information regarding contracts of employment can be found on the gov.uk website. Q. Can you supply a young person to help us on a temporary basis? A. Yes, we usually have a choice of young people on our full time courses who are keen to gain experience in a company such as yours. Q. What else can you offer my company? A. You ll have the support of a Business Development Adviser who will be happy to visit you to discuss your needs at any time. We will keep you up to date with new developments such as funding and new qualifications via our quarterly newsletter and promote the achievements of your staff. Q. Is Heart of England Training regulated? A. Yes, we are inspected and graded by OFSTED. If you work with us it is likely that you will be asked to be involved in the inspection process. For more information visit: * accurate as of 1st April

8 BARBERING APPRENTICESHIP The average salary once qualified in this role is 12,000-16,000 Awarding Body: What is involved in the apprenticeship? Learners will work full time in either a Barber s Shop or Hair Salon that offers a full barbering service. Duties will likely include booking appointments, shampooing, conditioning and treating the hair and scalp as well as learning specialist methods like cutting men s hair and facial hair using different barbering techniques. Optional units give you the choice to study other services such as perming, neutralising and colouring hair, assisting with shaving services and fulfilling reception duties. Barbering Apprentices will spend a lot of time on their feet in a forward facing customer service role, good communication and customer service skills are a must, along with good personal presentation. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You can train either on a day release programme at one of our training centres or in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments Upon successful completion of your Barbering Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 3 in Hairdressing, or perhaps you would like to broaden your skill set by completing one of our other complementary apprenticeships. Popular progression routes for qualified Barbers include: Hairdressing, Customer Service or Management and Team Leading. Visit to download a full list of units for this apprenticeship 8

9 BEAUTY THERAPY APPRENTICESHIP The average salary once qualified in this role is 13,000-18,000 Awarding Body What is involved in the apprenticeship? Learners will work full time in a beauty therapy based setting, this could be a salon or spa environment. Learners will be introduced to a range of techniques and processes that are essential to succeed as a qualified beauty therapist. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate) and Level 3 (advanced)*. There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You can train either on a day release programme at one of our training centres or in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Beauty Therapy Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 3 in Beauty Therapy and other popular progression routes for qualified Beauticians can include: Hairdressing, Customer Service or Management and Team Leading. Visit to download a full list of units for this apprenticeship 9

10 BUSINESS ADMINISTRATION APPRENTICESHIP The average salary once qualified in this role is 13,000-18,000 Awarding Body What is involved in the apprenticeship? Learners will usually work full time in an office environment, this could be in a number of job roles including Administration, Marketing, Human Resources and as a Receptionist. This apprenticeship is one of the best ways to gain an insight into the business sector and will offer a wide range of essential skills to improve performance across all business areas including, IT, Communication and Project Management. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate), Level 3 (advanced) and Level 4 (higher). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You can train either on a day release programme at one of our training centres or in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Business Administration Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 4 in Business Administration, or specialising in a specific business area for example: Customer Service, Retail, Marketing or Management and Team Leading. Visit to download a full list of units for this apprenticeship 10

11 CUSTOMER SERVICE APPRENTICESHIP The average salary once qualified in this role is 12,500 17,000 Awarding Body What is involved in the apprenticeship? Learners will usually work full time in a customer facing role, this could be in an office, a call centre, a retail outlet, warehouse or salon. Customer service is the key to good business. In this apprenticeship you will learn about communication using customer service language, resolving problems. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate) or Level 3 (advanced). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You will train in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Customer Service Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 4 in Business Administration, or specialising in a specific business area for example: Marketing or Management and Team Leading. Visit to download a full list of units for this apprenticeship 11

12 FACILITIES SERVICES APPRENTICESHIP The average salary once qualified in this role is 12,500 17,000 Awarding Body What is involved in the apprenticeship? Learners will usually work full time in an operational role at a school, leisure centre or any site which requires facilities management. Day to day duties may include supporting the facilities manager with the maintenance, caretaking and security of a building. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You will train in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Facilities Management Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 5 in Management and Team Leading. Visit to download a full list of units for this apprenticeship 12

13 HAIRDRESSING APPRENTICESHIP The average salary once qualified in this role is 12,000-17,000 Awarding Body What is involved in the apprenticeship? Learners will work full time in a salon environment undertaking a number of duties including booking appointments, shampooing, conditioning, cutting, styling and colouring hair. Hairdressing theory will be studied and covers topics including the principles of hair colour selection, patch testing and the effect of different chemicals on the body. On the advanced apprenticeship, learners will develop their existing cutting and colouring skills further. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate) and Level 3 (advanced). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You can train either on a day release programme at one of our training centres or in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Hairdressing Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 3 in Hairdressing, or broadening your skill set with complementary subjects including: Barbering, Customer Service Beauty Therapy or Management and Team Leading. Visit to download a full list of units for this apprenticeship 13

14 IT APPRENTICESHIP The average salary once qualified in this role is 15,500-18,000 Awarding Body What is involved in the apprenticeship? Information Technology underpins the infrastructure of most businesses, IT has moved away from just computers. This apprenticeship will enable you to maintain and update software, identify ways to optimise performance, give a broader understanding of telecommunications, different operating systems, content management systems and computer hardware. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate) and Level 3 (advanced). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You will train either in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your IT Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 3 in IT, or broadening your skill set with complementary subjects including: Customer Service, Business Administration or Management and Team Leading. Visit to download a full list of units for this apprenticeship 14

15 MANAGEMENT APPRENTICESHIP The average salary once qualified in this role is 18,000-24,000 Awarding Body What is involved in the apprenticeship? Learners would be either an existing manager or supervisor or would be looking to step up their career prospects and responsibilities by working towards a management position. This apprenticeship will enable you to increase you and your team s potential through setting objectives, measuring performance and effective decision making. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 3 (advanced) and Level 5 (higher). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You will train in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Management Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 5 in Management, or broadening your skill set with complementary subjects including: Marketing, Customer Service and Business Administration. Visit to download a full list of units for this apprenticeship 15

16 MARKETING APPRENTICESHIP The average salary once qualified in this role is 15,000-18,000 Awarding Body What is involved in the apprenticeship? Learners would be either an existing manager or supervisor or would be looking to step up their career prospects and responsibilities by working towards a management position. This apprenticeship will enable you to increase you and your team s potential through setting objectives, measuring performance and effective decision making. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate) and Level 3 (advanced). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You will train in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Management Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 5 in Management, or broadening your skill set with complementary subjects including: Marketing, Customer Service and Business Administration. Visit to download a full list of units for this apprenticeship 16

17 NAIL SERVICES APPRENTICESHIP The average salary once qualified in this role is 11,000-14,000 Awarding Body What is involved in the apprenticeship? As a nail technician, learners will improve the appearance and condition of clients nails, hands and feet. You will learn how to provide professional manicures and pedicures, create nail extensions and nail art using a variety of techniques and you may also be expected to fulfil salon reception duties such as booking appointments and greeting clients. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate) and Level 3 (advanced). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You will train in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Nail Services Apprenticeship, we offer a number of progression opportunities that you can work towards. These include up to Level 3 in Nail Services, or broadening your skill set with complementary subjects including: Customer Service, Management & Team Leading and Beauty Therapy. Visit to download a full list of units for this apprenticeship 17

18 PE IN SCHOOL SPORT APPRENTICESHIP The average salary once qualified in this role is 13,500-15,000 Awarding Body What is involved in the apprenticeship? Learners would be based in the PE department of a local school and be working alongside the Head of PE and PE teachers. Our apprentices would be involved in the planning, delivery and evaluation of a number of sports sessions for the students. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate) and Level 3 (advanced). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You will train in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your PE in School Sport Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 3 in PE in School Sport, or broadening your skill set with complementary subjects including: Supporting Teaching and Learning in Schools, Management and Team Leading. Visit to download a full list of units for this apprenticeship 18

19 RETAIL APPRENTICESHIP The average salary once qualified in this role is 11,000-15,000 Awarding Body What is involved in the apprenticeship? Learners would be based in a retail environment, this could be a high street shop, department store, supermarket or specialist retailer. Your apprenticeship would enable you to maximise sales through product knowledge and positioning, take stock, process payments and built rapport with customers and retail team members. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate) and Level 3 (advanced). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You will train in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Retail Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 3 in Retail, or broadening your skill set with complementary subjects including: Customer Service, Business Administration, Management and Team Leading. Visit to download a full list of units for this apprenticeship 19

20 SPORTS COACHING APPRENTICESHIP The average salary once qualified in this role is 13,500-15,000 Awarding Body What is involved in the apprenticeship? Learners would be based in a coaching environment, this usually is a community setting such as a sports clubs, leisure centres and local schools. The apprenticeship will cover planning, delivery and review of activities as well as supporting club members personal and social development. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate) and Level 3 (advanced). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You will train in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Sports Coaching Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 3 in Sports Coaching, or broadening your skill set with complementary subjects including: Supporting Teaching and Learning in Schools or Management and Team Leading. Visit to download a full list of units for this apprenticeship 20

21 SUPPORTING TEACHING & LEARNING IN SCHOOLS APPRENTICESHIP The average salary once qualified in this role is 14,000-17,500 Awarding Body What is involved in the apprenticeship? Learners would be working full time at a school as a classroom assistant. Duties would include supporting the class teacher in a range of activities which may include: contributing to the planning and delivery of lessons, evaluating learning outcomes, administering school trips and hosting after school clubs. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate) and Level 3 (advanced). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You will train in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Supporting Teaching and Learning in Schools Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 3 in Supporting Teaching and Learning in Schools, or broadening your skill set with complementary subjects including: PE in School Sport, Customer Service and Team Leading. Visit to download a full list of units for this apprenticeship 21

22 TEAM LEADING APPRENTICESHIP The average salary once qualified in this role is 17,000-19,000 Awarding Body What is involved in the apprenticeship? Learners would be working full time as team leader which could be in a number of industries including warehousing, retail, leisure and hospitality. The units are broad ranging and can be applied to any industry. As a Team Leading Apprentice you will learn how to increase productivity and performance across your team using a range of management techniques. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You will train in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Team Leading Apprenticeship, we offer a number of progression opportunities you can work towards. The natural progression route would be up to Level 5 in Management, however you may want to broaden your skill set and opt to work towards a qualification in: Customer Service or Business Administration. Visit to download a full list of units for this apprenticeship 22

23 WAREHOUSING & STORAGE APPRENTICESHIP The average salary once qualified in this role is 11,000-15,000 Awarding Body What is involved in the apprenticeship? Learners would be working full time in a warehousing or storage environment and play a key part in their businesses logistics process. This apprenticeship will equip you with the skills to assemble and dispatch orders efficiently (picking and packing), understand the importance of Health and Safety in the workplace and also learn how to operate specialist machinery such as cranes and forklifts. What levels can I do this apprenticeship at? You can complete this apprenticeship at Level 2 (intermediate). There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I train? You will train in your own workplace where one of our trainers will regularly visit. How long will it take? This apprenticeship usually lasts between months. Your performance will be continuously monitored throughout the programme by our trainers through a mix of practical demonstrations, observations and theory work. New apprenticeship standards are being introduced between These standards will involve end point assessments. Upon successful completion of your Warehousing and Storage Apprenticeship, we offer a number of progression opportunities you can work towards. These include up to Level 5 in Management or broadening your skill set with complementary subjects including: Customer Service, Business Administration and Team Leading. Visit to download a full list of units for this apprenticeship 23

24 FULL TIME STUDY PROGRAMMES BUSINESS & IT AVAILABLE IN: Coventry and Rugby Awarding Body What is involved in the course? These courses are an ideal starting point for anyone who wants to work in a corporate environment. The Business BTEC covers all the essential elements of business services, including strategic planning, managing finance and marketing. Our IT course includes units on software development, hardware, data analysis and networking. What levels can I do these courses at? You can complete both courses at NVQ Levels 1 and 2 in Rugby and Coventry and we are also offering Business Professional Level 3 at our Coventry Training Centre. GCSE Grade C / 4 or above in English and Maths, if you do not already possess these qualifications we can incorporate English and/or Maths functional skills or GCSEs into your training. Where will I study? You can train either at our Rugby or Coventry Training Centres which are both located in the town and city centre. Your performance will be monitored throughout the programme by our trainers through practical demonstrations, observations, assignments and coursework. If you need to incorporate functional skills (Maths and English) into your training these subjects you can choose how and when you would like to sit your exam(s). Upon successful completion of your Beauty Therapy Apprenticeship, we offer a number of lude: Hairdressing, Customer Service or Management and Team Leading. Financial Support You may be eligible for a bursary. This can be used to support with things like travel and equipment and are assessed on an individual basis. Speak to your Recruitment & Guidance Advisor for more information on bursaries. Work Experience During your course you will gain valuable work experience working in our training centre, we will support you to find external placements during your time with us and will assist you when the time comes to decide on your next steps 24

25 FULL TIME STUDY PROGRAMMES HAIRDRESSING & BEAUTY THERAPY AVAILABLE IN: Birmingham, Coventry, Leicester & Rugby Awarding Body What is involved in the course? These courses are an ideal starting point for anyone who wants to take the first steps towards a career in hair and/or beauty. Our training centres are fully operational commercial salons which means that unlike many other training providers you ll be able to gain valuable salon work experience and provide treatments and services for paying clients. What levels can I do these courses at? You can complete both courses at NVQ/VRQ Levels 1, 2 and 3. We offer Beauty Therapy Level 3 General Route in the Coventry and Leicester centres and the Massage Route in our Birmingham and Rugby Centres. There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills or GCSEs into your training. Where will I study? You can train at any of our Training Centres which are located Birmingham, Coventry, Leicester and Rugby. Your performance will be monitored throughout the programme by our trainers through practical demonstrations, observations, assignments and theory work. If you need to incorporate functional skills (Maths and English) into your training these subjects you can choose how and when you would like to sit your exam(s). Upon successful completion of your study programme you can work toward the next level up, up to level 3 either remaining on a study programme or by moving over to an apprenticeship in a local salon or spa. Alternatively you could look at expanding your skill set with a complementary apprenticeship such as Customer Service. Financial Support Free kit and uniform worth over 100 for all learners who enrol before their 19th Birthday. You may be eligible for a bursary. This can be used to support with things like travel and equipment and are assessed on an individual basis. Speak to your Recruitment & Guidance Advisor for more information on bursaries. Work Experience During your course you will gain valuable work experience working in our training centre, we will support you to find external placements during your time with us and will assist you when the time comes to decide on your next steps 25

26 FULL TIME STUDY PROGRAMMES SPORT AVAILABLE IN: Birmingham and planned for Hinckley & Leamington Spa for 2018 Awarding Body (BTec) (NVQ) What is involved in the course? Our full time sport courses are available as a BTEC or NVQ, both of which will set you up for a great career in sport or sports coaching. You will receive 10 hours of professional UEFA coaching and two match days per week. Fixtures will include a number of professional clubs, US colleges and touring teams as well as regular matches in the ECFA league. What levels can I do these courses at? You can complete both courses at Levels 1, 2 and 3. There are no formal entry requirements, however if you do not hold a GCSE Grade C / 4 or above in English and Maths, we will incorporate English and/or Maths functional skills into your training. Where will I study? You will train at our football facilities, Castle Vale Stadium in Birmingham. Your performance will be monitored throughout the programme by our trainers through practical demonstrations, observations, assignments and theory work. If you need to incorporate functional skills (Maths and English) into your training these subjects you can choose how and when you would like to sit your exam(s). Upon successful completion of their sport qualification our learners either progress on to scholarships in the USA, undertake a degree at University, gain employment or undertake a sports based apprenticeship. Financial Support Free kit for all learners who enrol before their 19th Birthday! You may be eligible for a bursary. This can be used to support with things like travel and equipment and are assessed on an individual basis. Speak to your Recruitment & Guidance Advisor for more information on bursaries. Work Experience During your course we will support you with your work experience which will assist you when the time comes to decide on your next steps 26

27 PRE-16 VOCATIONAL QUALIFICATIONS We work with a variety of schools, academies and local authorities to offer year olds the opportunity to learn, and gain nationally recognised qualifications in a practical and stimulating vocational environment. Learning work based skills in a new setting away from the classroom offers young people an engaging and practical stepping stone into higher level qualifications. We can offer your students bespoke training in a range of subjects including Beauty Therapy, Business Administration, Hairdressing and Information Technology. Our pre 16 learners can attend either 1, 2 or 3 days a week and can start at any time throughout the year. To find out more about our Pre 16 offer contact: info@hoet.co.uk 27

28 VOCATIONAL ASSESSORS AWARD (CIAVA) The Vocational Assessors Award is designed for individuals interested in assessing learners taking National Vocational Qualifications (known as QCFs). The course comprises of three theory days (various dates and locations are available, see website for details) and individual tuition to build your portfolio. Units THE THREE UNITS INVOLVED IN THIS QUALIFICATION ARE: Understanding the principles and practices of assessment Assess occupational competence in the work environment Assess vocational skills, knowledge and understanding How to book To book your place on this course call us free on or visit hoet.co.uk Fee 600 ( 200 per unit) How to pay You will receive an invoice for payment and a deposit of 200 will need to be made prior to your chosen course start date to pay for registration and certification. Venues BIRMINGHAM 12 Priory Walk, Birmingham, B4 7LJ COVENTRY 12 Broadgate House, Coventry, CV1 1NG LEICESTER James House, 55 Welford Road, Leicester, LE2 7AR RUGBY Temple Buildings, Railway Terrace, CV21 3EN 28

29 AWARD IN EDUCATION & TRAINING (PTLLS) PREPARING TO TEACH IN THE LIFELONG LEARNING SECTOR This qualification is at level 4 and is for people who want to progress onto teaching in the lifelong learning sector. Units: THESE ARE THE MANDATORY UNITS IN THIS QUALIFICATION: Roles, responsibilities and relationships in lifelong learning Understanding inclusive learning and teaching in lifelong learning Using inclusive learning and teaching approaches in lifelong learning Manage learning and development in groups Principles of assessments in lifelong learning You are expected to have a level 3 (or equivalent) qualification in the sector you want to teach in. On application, you will be required to complete an initial assessment in English and Maths, for which you will need to achieve a Level 1. If you do not initially achieve a Level 1, support can be arranged to bring you up to PTLLS standard. From this point you can then progress onto the CTLLS course (see below for details). How to book: Course dates and booking info can be found at: Fee: 375 CERTIFICATE IN EDUCATION & TRAINING (CTTLS) CERTIFICATE IN TEACHING IN THE LIFELONG LEARNING SECTOR This qualification is at Level 4 and is for people who have completed PTTLS and want to continue to progress in teaching in the lifelong learning sector. Units: SOME OF THE UNITS YOU CAN CHOOSE ON THIS QUALIFICATION: Roles, responsibilities and relationships in lifelong learning Facilitate learning and development in groups Manage learning and development in groups Assessing learners in lifelong learning Using resources for lifelong learning You are expected to have a PTLLS to start this qualification. On application you will be required to complete an initial assessment in English and Maths, for which you will need to achieve a Level 1. Support is available to bring you up to CTLLS standard and once this has been achieved you are able to progress on to DTLLS How to book: Course dates and booking info can be found at: Fee:

30 DIPLOMA IN EDUCATION & TRAINING (DTTLS) DIPLOMA IN TEACHING IN THE LIFELONG LEARNING SECTOR This qualification is at Level 5 and is for people who have completed CTTLS and want to continue to progress in teaching in the lifelong learning sector. Units: THESE ARE THE MANDATORY UNITS YOU WILL COVER ON THIS QUALIFICATION: Teaching, learning and assessment in education and training Theories, principles and models in education and training Developing teaching, learning and assessment education and training Wider professional practice in Education and training THESE ARE EXAMPLES OF SOME OF THE UNITS YOU CAN CHOOSE ON THIS QUALIFICATION: Engage with employers to facilitate workforce development Delivering Employability skills Inclusive practice Evaluating learning programmes You are expected to have a CTLLS to start this qualification. On application you will be required to complete an initial assessment in English and Maths, for which you will need to achieve a Level 1. Support is available to bring you up to CTLLS standard and once this has been achieved you are able to progress on to DTLLS How to book: Course dates and booking information can be found on our website: Fee:

31 BEAUTY DAY COURSES THERAPY APPRENTICESHIP HAIRDRESSING & BEAUTY THERAPY The average salary once qualified in this role is 13,000-18,000 INDIAN HEAD MASSAGE Learn how to give your clients a relaxing and invigorating Indian Head Massage. This can be delivered at the backwash or as a stand-alone service and is a great way to increase takings in a salon. SPRAY TANNING In this course you will learn how to give your customer an excellent spray tan. As part of this day course you will also have a chance to become the client and receive your own spray tan. BARBERING This day course is delivered in two parts, the first is an interactive workshop delivered by our professional barber who will teach you techniques involved in cutting and styling men s hair. The second part of the day will enable you to cut and style your own model s hair (you are required to bring your own model for the day). THREADING This workshop will enable you to have an understanding of, and the ability to perform the threading technique to remove unwanted facial hair, as well as gaining a theoretical and historical knowledge of the process. How to book: Visit hoet.co.uk for dates and online booking, alternatively you can contact your local training centre direct. Fee: 35 per day DAY COURSES BUSINESS EXCELLENCE IN BUSINESS ADMINISTRATION Day One: Storing and retrieving information Effective research methods Analysing and reporting information Effective communication in the workplace EXCELLENCE IN CUSTOMER SERVICE Day One: Storing and retrieving information Effective research methods Analysing and reporting information Effective communication in the workplace EXCELLENCE IN BUSINESS ADMINISTRATION Day One: How to deal with a complaint or problem Keeping control of situations Getting the basics right Getting ahead of the competition Day Two: Prepare effectively for meetings Listening skills Diary systems Prioritising workload Day Two: Prepare effectively for meetings Listening skills Diary systems Prioritising workload Day Two: Manage calls effectively Dealing with difficult situations Improve customer focus Build lasting relationships with clients 31

32 BARBERING DAY COURSES APPRENTICESHIP BUSINESS The average salary once qualified in this role is 12,000-16,000 EXCELLENCE IN MANAGEMENT AND TEAM LEADING Day One: Day Two: What makes a good team leader? How to build an effective team Commercial awareness Managing performance Different types of information Setting SMART objectives Methods of gathering & analysing information Ensuring quality of your team s work EXCELLENCE IN MARKETING SKILLS Day One: Principles of marketing theory & evaluation Principles of Market research Day Two: Principles of digital marketing Legal, regulatory & ethical requirements How to book: To book one of these courses visit hoet.co.uk for dates and online booking. If you are doing a relevant apprenticeship or full time course you will be eligible to attend the appropriate course as part of your apprenticeship. Fee: 95 EMERGENCY FIRST AID AT WORK (ONE DAY COURSE) This fully accredited HSE (Health and Safety Executive) course covers basic regulatory requirements for first aid in the workplace and is delivered by a former fire fighter with many years of real, hands-on experience and covers the following topics: First Aid regulations Bleeding Choking Treating an unconscious casualty Shock Seizures Common work place injuries Resuscitation Managing an incident Please note that this course will involve practical demonstrations so smart casual clothing is advised. Lunch is included with this course, please let us know about any specific dietary requirements at time of booking. Employers who have taken on an apprenticeship are able to attend the Emergency First Aid at work course free of charge. How to book: To book your place visit hoet.co.uk for dates and locations. Fee: 95 32

33 BEAUTY OPEN EVENTS THERAPY APPRENTICESHIP The average salary once qualified in this role is 13,000-18,000 Every half term, we open our doors to anyone who is interested in finding out more about the training we can offer. So why don t you come along and see what we can do for you? All our OpenBody Events will run from 10am-6pm at our Training Centres on the dates and at the Awarding locations specified below: City & Guilds WhatWhere? is involved in the apprenticeship? Learners will work full2017: time inleicester a beauty therapy based setting, this could be a salon or spa 18th October environment. Learners will be introduced to a range of techniques and processes that are 25thtoOctober Birmingham, Coventry & Rugby essential succeed2017: as a qualified beauty therapist. 14th February 2018: Leicester What levels can I do this apprenticeship at? 21stcomplete February this 2018: Birmingham,atCoventry & Rugby You can apprenticeship Level 2 (intermediate) and Level 3 (advanced)*. April 2018: Birmingham, Coventry, Leicester & Rugby What4thare the entry requirements? May 2018:entry requirements, Birmingham, however Coventry,if Leicester & Rugby There 30th are no formal you do not hold a GCSE Grade C / 4 or above1st in August English 2018: and Maths,Birmingham, Coventry, Leicester & Rugby we will incorporate English and/or Maths functional skills into your training. What to expect: WhereAllwill train? our Istaff will be ready to walk you round our training centres and talk you through what your nexton steps could be and how we can support on your journey toyour You can train either a day release programme at one of ouryou training centres or in getting qualified! own workplace where one of our trainers will regularly visit. Whether it s Business Admin or Beauty Therapy, Hairdressing or Marketing, or Sports How long will it take? or Warehousing we will be on hand to give you practical advice, information and This apprenticeship lasts between months. guidance. Weusually can also outline your12-18 options relating to any potential bursaries (money towards travel and training) that may be available to you, child care provisions How will I be assessed? and any other additional information that may help you with your decision making Your performance will be continuously the programme by our process towards investing in your monitored future with throughout us. trainers through a mix of practical demonstrations, observations and theory work. New Friends and family areare alsobeing welcome to attend these events asthese we understand apprenticeship standards introduced between standards that will there a lot of information to take in and that they may also have some questions for involve endispoint assessments us too! to book: Upon How successful completion of your Beauty Therapy Apprenticeship, offer a number Simply contact yourwe local Training of progression opportunities you can work Centre using the details above, or just towards. turn up on the day... These include up to Level 3 in Beauty Therapy and other popular progression routes for qualified Beauticians can include: Hairdressing, Customer Service or Management and Team Leading. Visit to download a full list of units for this apprenticeship 33

34 BARBERING APPRENTICESHIP FIND US: Head Office Eleven Arches House, Leicester Road Rugby Warwickshire CV21 1FD Tel: Birmingham Training Centre (Hairdressing & Beauty Therapy) 12 Priory Walk Birmingham B4 7LJ Tel: Coventry Training Centre (Business & IT) 12 Broadgate House Coventry CV1 1NG Tel: Coventry Training Centre (Hair & Beauty) 28 Market Way Coventry CV1 1DL Tel: Leicester Training Centre (Hairdressing & Beauty Therapy) James House 55 Welford Road Leicester LE2 7AR Tel: Rugby Training Centre (Business, Hairdressing & Beauty Therapy) Temple Buildings Railway Terrace Rugby CV21 3EN Tel:

35 APPLICATION FORM Personal Details First Name: Surname: Address: Postcode: Mobile: Tel: N.I. Number: Date of Birth: Age: Name of last School/College attended: Where did you hear about Heart of England Training? Equality & Diversity (please tick) Female Male Prefer not to say Do you have any health problems that may affect you carrying out your day to day work activities? NO: YES: Ethnic Origin (please tick): English/Welsh/Scottish/Northern Ireland Irish Gypsy/Irish Traveller Any other white background White & Black Caribbean White & Black African White & Asian Any other mixed background Indian Pakistani Bangledeshi Chinese Any other Asian background African Caribbean Any other Black/African/Caribbean Arab Any other ethnic group Not known/not provided Areas of Interest (please tick): Hairdressing Business Administration Beauty Therapy Customer Service Management & Team Leading Information Technology Retail Sports Nail Services Marketing Warehousing & Storage Teaching Assistant Facilities Services Barbering SUBJECT GRADE YEAR SUBJECT GRADE YEAR ACHIEVED KEY/FUNCT IONAL SKILLS? Please state level AON/Maths: Communication/English: ICT: HAVE YOU BEEN ON ANOTHER NVQ COURSE? If yes, please give details below, including dates and Training Provider Please give details (including dates) of any work experience you have had, including any part time jobs HOBBIES & INTEREST S: Date: Signature: Please tick the box if you would like to be kept up to date with HOET news by receiving our quarterly newsletter

36 Suite One, Eleven Arches House Leicester Road, Rugby, CV21 1FD / / info@hoet.co.uk PLEASE RETURN THE APPLICATION FORM TO: Heart of England Training Suite One, Eleven Arches House Leicester Road, Rugby, CV21 1FD Heart of England Training HOET_ Heart of England Training hoetinsta HoetVid Heart of England Training